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Best Western Dorchester Hotel - Image 1
Best Western Dorchester Hotel - Room
Best Western Dorchester Hotel - Room
Best Western Dorchester Hotel - View from room
Best Western Dorchester Hotel - Restaurant

Best Western Dorchester Hotel

Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Housekeeping

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional amenities at this hotel include shopping on site, a ballroom, and a vendin...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Dorchester Hotel, travellers praise the waterfront downtown location, friendly staff, and harbour views, while noting the older building’s quirks like small or sloped rooms and occasional noise from HVAC units, hallways, or nearby streets.

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Facilities

Basic

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Central

Dining

Inconsistent

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8

Hector

IAN-logo

6 days ago

·

Stayed 1 night

The hotel is perfectly located by the waterfront. The lobby and hallways stink! Not sure what it was, it was a mix of cat litter and/or bad food. Our room was not ready when we checked in. Disappointing but it was not a long wait. The room itself was clean, spacious and a fantastic view.
The hotel is perfectly located by the waterfront. The lobby and hallways stink! Not sure what it was, it was a mix of cat litter and/or bad food. Our room was not ready when we checked in. Disappointing but it was not a long wait. The room itself was clean, spacious and a fantastic view.
6

Jane

IAN-logo

3 weeks ago

·

Stayed 2 nights

Laundry room closed. Good burger restaurant in Hotel. Noisy hotel room noise, odd stairs not good for handicapped. You get what you pay for
Laundry room closed. Good burger restaurant in Hotel. Noisy hotel room noise, odd stairs not good for handicapped. You get what you pay for
6

Kelly

IAN-logo

3 weeks ago

·

Stayed 3 nights

Wondered why my room was not cleaned first 2 days so went to front desk. Lady says "you had to let us know by 10pm if you wanted the room cleaned". Nobody told us this. Had NO idea. So I asked if we coukd have our room cleaned for today, she said no. Could we at least ger fresh towels? She said maybe, would check. Came back to room at 4pm.... NOTHING! Staff are powerless. No ability to pivot of a situation or make a deciaion. "Rules are rules" I guess. Liked the hotel but will probably stay across street next time. GREAT restaurant at hotel though which was highlight.
Wondered why my room was not cleaned first 2 days so went to front desk. Lady says "you had to let us know by 10pm if you wanted the room cleaned". Nobody told us this. Had NO idea. So I asked if we coukd have our room cleaned for today, she said no. Could we at least ger fresh towels? She said maybe, would check. Came back to room at 4pm.... NOTHING! Staff are powerless. No ability to pivot of a situation or make a deciaion. "Rules are rules" I guess. Liked the hotel but will probably stay across street next time. GREAT restaurant at hotel though which was highlight.
4

Jamie

IAN-logo

3 weeks ago

·

Stayed 1 night

Room wasn't very clean. No sealing around the door so all night the noise was nonstop. Just an old hotel. Parking sucked. Laundry machines weren't working. Had to fight for hot water. Other wise great beds, good towels, easy to get to in a great location.
Room wasn't very clean. No sealing around the door so all night the noise was nonstop. Just an old hotel. Parking sucked. Laundry machines weren't working. Had to fight for hot water. Other wise great beds, good towels, easy to get to in a great location.
10

thomas

IAN-logo

3 weeks ago

·

Stayed 1 night

Clean room, decent view. Close to a late night ferry arrival and just needed rest. Best sleep ever. The main floor restaurant had just what I needed before hitting the road.
Clean room, decent view. Close to a late night ferry arrival and just needed rest. Best sleep ever. The main floor restaurant had just what I needed before hitting the road.
70 Church St., Nanaimo, Canada

Location

With a stay at Best Western Dorchester Hotel, you'll be centrally located in Nanaimo, a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal. This hotel is 0.1 mi (0.1 km) from Bastion and 0.1 mi (0.2 km) from Maffeo Sutton Park.

Bastion(0.1 Miles)

Vancouver Island Military Museum(0.2 Miles)

Nanaimo Museum(0.2 Miles)

Maffeo Sutton Park(0.2 Miles)

Casino Nanaimo(0.3 Miles)

Old City Quarter(0.3 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee, approximately CAD 10 to 22 for adults and children.

Yes, the property allows pets in specific rooms only, with a pet fee of CAD 30 per pet, per night. Service animals are exempt from fees.

Check-in is from 4:00 PM to 12:00 AM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Specific details on room accessibility are not provided.

The hotel is centrally located in Nanaimo, just a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal. It is 0.1 mi from Bastion and 0.1 mi from Maffeo Sutton Park.

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

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