Is parking available at the property?

Yes, free self-parking is available on-site. There are parking height restrictions, and the parking is limited and secured.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of CAD 75.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 1:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. There is also a pool hoist for pool access.

What is the location of the property in relation to key landmarks?

The hotel is located in Ottawa's East End, within a 5-minute drive of the University of Ottawa and Rideau Canal. It is approximately 2.7 miles from Byward Market Square and 3.1 miles from Parliament Hill.

Does the property have a swimming pool?

Yes, there is an indoor pool available, which is accessible from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 20 per night, subject to availability. Advance request or confirmation may be required.

Hampton Inn by Hilton Ottawa - Comfortable Stay

Average nightly price at Hampton Inn by Hilton Ottawa by month, last 12 months (USD)
Month	Average price
January	US$116
February	US$117
March	US$124
April	US$137
May	US$191
June	US$174
July	US$146
August	US$157
September	US$176
October	US$172
November	US$149
December	US$118

What guests think

Hampton Inn by Hilton Ottawa draws strong praise for very clean, spacious rooms and friendly, helpful staff, with many valuing the free, secure underground parking and inclusive breakfast, though crowds and slow elevators appear during busy periods.

Guests find the location convenient for driving or rail access to downtown, but several note limited walkable dining. Rooms are large and modern with comfortable beds, though a few mention hallway noise, inconsistent room temperature, or aging mattresses. Families like the pool and gym, while some report cool or cloudy pool water. Expect a clean, good-value stay that works especially well if you have a car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure, free underground parking is widely appreciated (EV chargers available), though spaces can fill and elevators can be slow or down at peak times. The indoor pool and gym are popular, with occasional reports of cool or cloudy pool water.

Related guest reviews

10

Lailani

8 Aug 2025

·

Stayed 1 night

I like Big and clean, dislike cafeteria is congested. Busy elevator during rush our. Stairs should be close to elevator for option.

10

Richard

17 Jun 2025

·

Stayed 3 nights

Fast check in and check out. Room was clean and TV set, coffee machine, USB ports were operational. The garage was clean and spaces available. One (out of 2) EV charging station was not operational. Free breakfast was very good (although busy, enough tables were available, staff was nice and helpful, spaces were clean)

8

Danny

31 Jan 2026

·

Stayed 2 nights

Spacious room, clean and tidy. Good to have free underground parking in the extreme weather. Pool hours are great, I love swimming first thing in the morning at 6am, although the water temperature could be increased a bit for leisure swimmers.

10

Martin

28 Jul 2025

·

Stayed 2 nights

Excellent service et très courtois. Les installations sont bien entretenues, mais l'eau de la piscine était brouillee pendant les 2 jours où nous y étions. Excellent stationnement souterrain.

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10

Gabor

2 Feb 2026

·

Stayed 2 nights

Easy check-in and very friendly staff. Underground parking is a huge bonus especially since its free. Room was spacious and very clean. Kinds enjoyed the pool, water was not too cold. Free breakfast was good, plenty of variety and fresh coffee and tea is available all the time. Only small inconveniences are the elevators during busy times (but not too bad) and the breakfast area gets a little too packed but we always managed to find a table. Overall a great and pleasant stay.

10

Shawna

19 Oct 2025

·

Stayed 1 night

Limited parking

10

Joy

14 Jul 2025

·

Stayed 2 nights

Amazing Staff, clean & comfortable rooms, delicious hot breakfast and free parking! I had the most pleasent stay! Not to mention how close this place is to the highway, walking distance to some shopping and the baseball stadium. Swimming pool could be better maintained but it was a busy weekend so perhaps it was just overrun with children. Overall, my family of 4 had an excellent time. If travelling with multiple families, I recommend one group book a Hospitality Suite; it is a very large room with a 10-seat board room table (our dining table), excellent views, and perfect space for hosting. I will most definitely be back and for a longer stay next time.

10

Yuriy

31 Mar 2025

·

Stayed 2 nights

We enjoyed our stay at Hampton Inn due to its convenient location close to Hwy but quiet inside. Free parking in the garage with free EV chargers was a big plus. You can unload your luggage indoors and take the elevator to your room. Indoor swimming pool was nice and clean, no other people on a weekday morning. Beds were big and comfortable, and the room was spacious and clean. Nice to have a microwave and an extra sink in the room. Breakfast was adequate with various cold and hot food options and fresh fruits. Free coffee, tea and hot chocolate in the lobby. Staff were very professional and friendly. Good hotel option within a short drive to downtown Ottawa and Gatineau.

10

stanly

20 Sept 2025

·

Stayed 2 nights

Very clean facility and well maintained . Highly recommend for families . Excellent breakfast , very clean and hygienic pool. Will stay again .

10

Paul

14 Oct 2025

·

Stayed 3 nights

Great underground parking and pool area. Front desk top notch

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Cleanliness

Cleanliness receives consistent praise across rooms and common areas. A few guests noted issues such as odors, damp bedding, stray hairs, or occasional pests.

Related guest reviews

8

Changwei

14 Aug 2025

·

Stayed 1 night

The hotel facilities are nice and the rooms are spacious. The staff is friendly, but the bed sheets were damp, which made them uncomfortable

4

Denita

29 Jul 2025

·

Stayed 1 night

Two carpet beetles upon entering the room. One in the lobby.

8

Wanjoong

2 Feb 2026

·

Stayed 2 nights

Clean room

6

Leo Marlon

1 Sept 2025

·

Stayed 4 nights

Not very clean . The carpets had a bad odour

10

Naja

1 Mar 2026

·

Stayed 2 nights

Very clean, spacious rooms. Very kind staff, and helpful.

8

Sarah

19 Apr 2025

·

Stayed 1 night

The staff member at the front desk was great (Germaine)! Rooms are very large (we had 2 queen beds) Doors slam hard so that’s loud A few hairs in our bathroom that did not belong to us Overall very comfortable

8

Michael

27 Nov 2025

·

Stayed 2 nights

Room was very clean, kids had fun at the pool, and the woman serving continental breakfast was quite possibly the nicest person I've ever met.

10

Allan

25 Aug 2025

·

Stayed 1 night

The hotel and room were very clean, they have renovated since the last time I was there and as nice as it was before it is ever nicer. The free breakfast has food for all tastes and diet. The price is very affordable.

8

Paul

24 Nov 2025

·

Stayed 1 night

Slight moldy smell in the washroom

8

Lawrence

1 Dec 2025

·

Stayed 1 night

Spotless

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AI-generated summary based on recent guest reviews

Rooms

Rooms are notably spacious and modern with comfortable beds, extras like a mini-fridge, microwave and bar sink, and effective in-room amenities. Some guests mention hallway/door noise, dated or too-soft/too-firm mattresses, and occasional temperature-control quirks.

Related guest reviews

10

Andrew

11 Sept 2025

·

Stayed 2 nights

Comfortable, spacious and clean rooms. Quiet building, even when full. Friendly staff. Convenient, safe parking. Good breakfast. Close to highway and train station.

10

Kathleen

13 Aug 2025

·

Stayed 3 nights

Absolutely fabulous hotel! Our room was huge! The bed was very comfortable. Breakfast was great. Fitness room was well equipped. Underground parking was fantastic! Staff were friendly and very helpful. Would definitely stay here again!

10

Shawn

27 Oct 2025

·

Stayed 3 nights

The hotel rooms are clean and stuff are nice and polite. I definitely suggest this place. Just the rooms are a bit noisy.

10

Mary

26 Jan 2026

·

Stayed 2 nights

Room was warm and spacious. Clean, lovely towels and no shortage of toiletries. The room smelled great! Glad that the bathroom had a working fan, consistent hot water, and variety of shower head massages. Spacious bathroom counter space for my husband and I. He liked the hook near the doorway for coats. Awesome comfy bed and covers.

10

Lei

11 Aug 2025

·

Stayed 1 night

Big room.

10

ANDREEA

11 Nov 2025

·

Stayed 4 nights

The room is huge and very modern. Very spacious shower and good amenities. The breakfast buffet was awesome with all kind of options, plus the mini waffles machine. They have a coffee station, so you can have a coffee whenever you like. We will come back for sure!

8

Todd

3 Nov 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Room was clean. Beds were a little hard and mattresses moved off box spring when turning over occasionally

10

Neeta

15 Aug 2025

·

Stayed 1 night

Amazing room! It was the best hotel room on our trip! It was so big it felt like a resort, huge 65 inch TV that even welcomed us in 😀 excellent room! Breakfast was good.

8

Maria

27 Apr 2025

·

Stayed 2 nights

Nice size room and bathroom. Very clean. Doors not sound proof can hear everything in hallway even just regular and whispered conversation. Makes you wonder about privacy level. Bed comfortable and clean bedding. Great conrtrol of room temp/ ventilation /AC. Complementary coffee pods decent coffee and just just powdered whitener. Small fridge and microwave. Very good for a 3 star.

6

Lauren

18 Aug 2025

·

Stayed 3 nights

Beds need to be upgraded - old coil spring mattresses that hurt the back. Also toilet would barely flush. Rooms are cleaned every second day but when they came it was after 4pm and I was getting ready so not convenient and told them not to bother. Rooms are nice and large and so is the bathroom and everything was very clean.

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Service

Service is widely described as friendly, efficient and accommodating, with standout breakfast staff. A small number reported problems around deposits, payment policies or check-in interactions.

Related guest reviews

10

michelle

6 Jul 2025

·

Stayed 3 nights

We were staying here for my young sons surgury at CHEO for three nights. I called 3 times before we arrived to confirm certain things and I was very impressed with how friendly and helpful the staff were each time. Check in was easy, breakfast was yummy and breakfast staff were great. All of the workers we encountered were always friendly and courteous. Staff went Above and beyond keeping our sons smoothie freezies in the hotel freezer for us for his post op. The pool was excellent because it has a true shallow end, my son is small and the day before the Surgury he was so happy to actually be able to touch the bottom. We are actually still in the hotel now, having had to extend our stay due to unforseen circumstances and again the front desk staff were excellent and kept us in our room and provided us with a reasonable rate. This was a stressful trip for our family and it has been really nice to have a friendly and easy place to stay.

10

Cynthia

8 Oct 2025

·

Stayed 3 nights

This property never disappoints! It is impeccably clean. The front desk staff are so friendly and helpful. The breakfast that is included is great with lots of tables to sit at, and the most amazing staff who keep the whole area so tidy and clean. They are always willing to help, and even make your waffles for you! I have stayed here before and I will definitely stay here again. I especially like that the suites have a bar area, with a separate sink, a microwave, and a bar fridge.

10

Muhammad

17 Nov 2025

·

Stayed 2 nights

Excellent great service

10

Ligia

10 Dec 2025

·

Stayed 1 night

Consistency of the service, cleanliness and friendliness of the staff. Hilary in the breakfast room is such a gem. Every single staff member at the reception desk is friendly and helpful. I do enjoy coming back to the Hampton Inn.

10

Chris

28 Feb 2026

·

Stayed 1 night

Great friendly staff always a great stay here

2

Manoj

26 Aug 2025

·

Stayed 1 night

Hanpron as ysual us great hotel, hoiwever I dusnt feel weocome at all wgen I was checked in. I had requested higher floor and was assigned ground floor. I understand ygat sonetomes it may not be possible for yge hotel to accommodate but making to feel unweocome to Hampron inn in my 50 years exoerience is hard to understand i hought staff gets great training on making guests welcome even when the soecials requests could not be accommodated and are explained to yhe guests.

8

Kenneth

12 Nov 2025

·

Stayed 1 night

The breakfast was good with decent protein options. A bit high on sodium and fat, but other healthier options were available. Definitely not a European hotel breakfast, but very much better than most chain hotel breakfast. Staff at the breakfast room were very helpful, friendly and ensured an excellent experience. The staff at the hotel were friendly, approachable and helpful. Good staff selection, good training and high expectations.

4

Jeremy

11 Oct 2025

·

Stayed 2 nights

I just wish they would stop sending me away because I do not have a credit card I stayed there a week ago they put it on a debit card and there was no issue I try the second time and they said oh they don't do this it's not policy they can't do it anymore. Just accept the damn debit card what's the issue I cause no damage no harm to other people wake up you're sending people away I spend a lot of money each month on hotels and you want to turn me away just because I have no credit card shame on you.

10

Donald

12 Sept 2025

·

Stayed 2 nights

The staff and especially the manager were great. I had an issue and explained it to the manager who took care of it way beyond any expectations I had. the whole stay was wonderful. The hotel is nicely located right beside the highway. We were on a family vacation and the main museums were all a close drive away. It was close to a big mall, which had a great food court for many of our meals. There was also a train station at the mall and buses. The only negative I had was that the undergroundparking lot filled up each night by 9 o’clock so if you came later, you had to hope you could get a good outside spot.

2

Anthony

18 Jan 2026

·

Stayed 1 night

I'm disappointed because your staff lied to me and took my deposit which was never credited back to me after 3 weeks Knowing quite well that the room was in the same prime condition i met it when i checked out and i paid in full online before showing up. This is the worst I had gotten from any hotel. I usually get my credit back within a few days to a week max. Reached out to the staff that tossed me from 1 person to another only to be told that i should keep waiting that it could take up to 2 weeks. Well, 2 weeks are over now, still no refund. Can't believe it.. This is daylight robbery.

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Location

Convenient for drivers and rail users, with quick access to Highway 417, the VIA/O-Train stations, and a short drive to downtown. Several mention limited walkable options and occasional panhandling near the area.

Related guest reviews

10

Andrew

11 Sept 2025

·

Stayed 2 nights

Comfortable, spacious and clean rooms. Quiet building, even when full. Friendly staff. Convenient, safe parking. Good breakfast. Close to highway and train station.

8

Milena

20 Sept 2025

·

Stayed 1 night

Nice hotel, friendly staff and close to downtown with lots of parking. There are not a lot of dining options nearby and when there is an event getting to or from the parking areas is slow. Very short drive to downtown.

10

Heng

8 Jul 2025

·

Stayed 3 nights

Really close to the train station.

10

ROBIN

1 Oct 2025

·

Stayed 2 nights

Comfortable and clean, early (6a) breakfast, coffee and tea anytime in the lobby. Only downside is that there is nothing walkable nearby.

8

Kaman

9 Sept 2025

·

Stayed 2 nights

Overall a pleasant stay. Convenient if you are travelling by car otherwise not too much in the area

10

Neil

17 Jul 2025

·

Stayed 2 nights

A very clean hotel. Parking was very secure . Breakfast was busy but lots of options. Pool was a decent size and had lots of kids which was fine as we have kids but if you were a couple you probably would avoid it. Area seemed safe - there were beggars at the lights right near the hotel both nights when we returned to the hotel. We would stay there again.

10

Keewatin

4 Dec 2025

·

Stayed 4 nights

Location

10

Ly-Jen-Yeong

14 Jun 2025

·

Stayed 2 nights

Right next to ottawa train station

8

Shalane

30 Jul 2025

·

Stayed 2 nights

Needs more option for veggie eaters, limited breakfast space to seat. Come early or stand and scope out for a place. Opened the window to main road a cont. homeless people begging. Beside that I would recommend my family and friends.

10

Yuriy

31 Mar 2025

·

Stayed 2 nights

We enjoyed our stay at Hampton Inn due to its convenient location close to Hwy but quiet inside. Free parking in the garage with free EV chargers was a big plus. You can unload your luggage indoors and take the elevator to your room. Indoor swimming pool was nice and clean, no other people on a weekday morning. Beds were big and comfortable, and the room was spacious and clean. Nice to have a microwave and an extra sink in the room. Breakfast was adequate with various cold and hot food options and fresh fruits. Free coffee, tea and hot chocolate in the lobby. Staff were very professional and friendly. Good hotel option within a short drive to downtown Ottawa and Gatineau.

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Dining

The free breakfast is frequently praised for variety and attentive staff, with coffee and tea available in the lobby. Common drawbacks are the small, crowded dining area and, for some, limited or underwhelming options.

Related guest reviews

10

Lailani

8 Aug 2025

·

Stayed 1 night

I like Big and clean, dislike cafeteria is congested. Busy elevator during rush our. Stairs should be close to elevator for option.

10

Susanne

12 Jul 2025

·

Stayed 2 nights

Very clean, large rooms, super friendly and helpful staff. Rooms and hotel are in excellent condition. Pool area and gym very good and clean. Breakfast area is too small for the size of the hotel and finding a seat is often difficult. Food is generally OK. I would stay here again and again. Good work to the people who run this one.

10

Lise

13 Dec 2025

·

Stayed 1 night

The room was spotless, the breakfast staff was amazing as were the staff at the reception desk. We will be back.

10

Laura

7 Dec 2025

·

Stayed 1 night

Great breakfast and wonderful staff and clean rooms

10

Gabor

2 Feb 2026

·

Stayed 2 nights

Easy check-in and very friendly staff. Underground parking is a huge bonus especially since its free. Room was spacious and very clean. Kinds enjoyed the pool, water was not too cold. Free breakfast was good, plenty of variety and fresh coffee and tea is available all the time. Only small inconveniences are the elevators during busy times (but not too bad) and the breakfast area gets a little too packed but we always managed to find a table. Overall a great and pleasant stay.

10

David

19 Oct 2025

·

Stayed 2 nights

Our only complaint was that we were unable to get breakfast on the Monday morning (Canadian Thanksgiving) The hotel was obviously at capacity as there were over 100 people in the tiny breakfast area from 7-9:30 at which point we decided to go out for breakfast.

8

Kenneth

12 Nov 2025

·

Stayed 1 night

The breakfast was good with decent protein options. A bit high on sodium and fat, but other healthier options were available. Definitely not a European hotel breakfast, but very much better than most chain hotel breakfast. Staff at the breakfast room were very helpful, friendly and ensured an excellent experience. The staff at the hotel were friendly, approachable and helpful. Good staff selection, good training and high expectations.

4

Elias

18 Jul 2025

·

Stayed 1 night

Breakfast was poor, I was looking for some orange juice and was given a kids juice box!! Not what I paid for, no options for breakfast that apparently should be included for this price!

10

Pamela

15 Nov 2025

·

Stayed 3 nights

Had a pleasant stay, would definitely stay here again. Hilary was absolutely a delight to see and chat with every morning at breakfast. Highly recommend this hotel.

8

Sid

18 Nov 2025

·

Stayed 2 nights

The room and common areas were clean, the staff was kind and courteous. The room amenities were working. We got the top floor so the view was nice. The morning buffet could add more variety for vegetarians. Another suggestion would be to add more front parking when people checkin before they can use underground parking garage.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $186	3 $245	4 $245	5 $211	6 $195	7 $152
8 $126	9 $119	10 $127	11 $128	12 $125	13 $145	14 $137
15 $119	16 $180	17 $208	18 $199	19 $279	20 $165	21 $161
22 $118	23 $124	24 $147	25 $152	26 $133	27 $187	28 $147
29 $128	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
		1 $160	2 $135	3 $127	4 $178	5 $152
6 $120	7 $124	8 $126	9 $131	10 $126	11 $124	12 $173
13 $103	14 $110	15 $113	16 $115	17 $113	18 $121	19 $119
20 $100	21 $103	22 $106	23 $114	24 $120	25 $120	26 $147
27 $116	28 $118	29 $132	30 $141	31 $160

Hampton Inn by Hilton Ottawa

Prices for Hampton Inn by Hilton Ottawa

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave

Room, 2 Queen Beds, Microwave

Room, 1 King Bed with Sofa Bed, Microwave

Guest reviews of Hampton Inn by Hilton Ottawa

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn by Hilton Ottawa

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