Sheraton Ottawa Hotel

Staff very nice, valet parking was really appreciated and easy, breakfast was delicious, rooms and hotel were very clean and well situated. Only negative comment would be that the rooms would need a little refresh. Overall, we had a great time.

Was a bit disappointed that the pool was closed and I had no one warning me about it.

We were living at the lower ground and it was very noisy at night. Not a good sleep

I have reserved the room for 3 adults. The first weird thing was to received an email that said that the breakfast included included only for 2 person. We have arrived at the hotel very late because of the snowfall after 8 hours driving from Hamilton. The second unpleasant thing was to know that the parking cost 40CAD and that we cannot park ourselves and must use the valet parking. We had to stop on the street and take all our luggage outdoor in the freezing cold. The last unpleasant news was to find out that the breakfast is not included at all. I do not recommend to stay in Sheraton Ottawa and will never do that myself again.

My truck didn't fit in the parking garage and I was not informed of this prior to arriving.