Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Name: Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
Address: Shibuya-ku, Sakuragaokacho 26-1, Sakuragaokacho, Tokyo, Japan, Tokyo, Tokyo Prefecture, JP
Price range: $232–$755 per night
Rating: 9.08

$389

/ night

Avg. for September

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel - Image 1

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel - Room

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel - View from room

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel - Lobby

Prices for Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Select dates to see prices and availability

$389

/ night

Avg. for September

Monthly average prices

Nightly prices at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel average $321 in January, the cheapest month, and $490 in April, the most expensive, based on the last 12 months.

Average nightly price at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel by month, last 12 months (USD)
Month	Average price
January	$321
February	$350
March	$461
April	$490
May	$441
June	$371
July	$366
August	$342
September	$389
October	$458
November	$446
December	$406

Most expensive: April (~$490)

Cheapest: January (~$321)

About this property

Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional features at this hotel include complimentary wirel...

Parking
Airport shuttle
Restaurant
Business Center
Room Service
Dry Cleaning

Show all

Location

Shibuya-ku, Sakuragaokacho 26-1, Sakuragaokacho, Tokyo, Japan

Shibuya Crossing (0.3 miles)

Shibuya Scramble Square (0.3 miles)

Shibuya Sky (0.3 miles)

Love Hotel Hill (0.5 miles)

Yoyogi National Gymnasium (0.9 miles)

Yoyogi Park (1 miles)

More location info

Room options

Superior Twin

Room details

2 Twin Beds

Sleeps 3

391 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Queen Room with Japanese Style

Room details

1 Queen Bed

Sleeps 2

320 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Corner King Room with Japanese Style

Room details

1 King Bed

Sleeps 3

534 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Japanese Suite with

Room details

2 Twin Beds

and

2 Futon Beds

Sleeps 4

641 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe King

Room details

1 King Bed

Sleeps 2

458 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Double Room

Room details

1 Full Bed

Sleeps 2

285 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean King Room with Japanese Style

Room details

1 King Bed

Sleeps 2

356 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Corner Suite with

Room details

1 King Bed

2 Twin Beds

Sleeps 2

925 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Executive King with

Room details

1 King Bed

Sleeps 2

369 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Deluxe King Room

Room details

1 King Bed

Sleeps 2

459 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Corner Suite with

Room details

1 King Bed

2 Twin Beds

Sleeps 2

1346 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Superior Twin Room

Room details

2 Twin Beds

Sleeps 3

405 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Corner King Room

Room details

1 King Bed

Sleeps 3

530 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort King Room

Room details

1 King Bed

Sleeps 2

369 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Corner King

Room details

1 King Bed

Sleeps 3

534 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Grand Room with Japanese Style

Room details

1 King Bed

Sleeps 4

676 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Double Room with Japanese Style

Room details

1 Queen Bed

Sleeps 2

320 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Twin Room, Corner

Room details

2 Twin Beds

Sleeps 3

534 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Deluxe King Room with Japanese Style

Room details

1 King Bed

Sleeps 2

463 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Superior Twin Room with Japanese Style

Room details

2 Twin Beds

Sleeps 3

404 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Deluxe Twin with

Room details

2 Twin Beds

Sleeps 2

463 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Superior King

Room details

1 King Bed

Sleeps 3

391 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Superior King with

Room details

1 King Bed

Sleeps 3

405 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Double Room with

Room details

1 Full Bed

Sleeps 2

285 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Deluxe King with

Room details

1 King Bed

Sleeps 2

463 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Corner King with

Room details

1 King Bed

Sleeps 2

527 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Twin Room

Room details

2 Twin Beds

Sleeps 2

459 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Suite with

Room details

1 King Bed

Sleeps 2

783 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Executive Corner Twin with

Room details

2 Twin Beds

Sleeps 2

534 ft²

Air Conditioning

Heating

Wi-Fi (Free)

King

Room details

1 King Bed

Sleeps 2

369 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Deluxe Twin Room with Japanese Style

Room details

2 Twin Beds

Sleeps 2

458 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Superior King Room with Japanese Style

Room details

1 King Bed

Sleeps 3

391 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Executive Twin with

Room details

2 Twin Beds

Sleeps 3

391 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Corner Twin Room

Room details

2 Twin Beds

Sleeps 3

530 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite with

Room details

1 King Bed

2 Twin Beds

Sleeps 2

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Queen Room

Room details

1 Queen Bed

Sleeps 2

306 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Cerulean Corner Twin Room with Japanese Style

Room details

2 Twin Beds

Sleeps 3

529 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Superior King Room

Room details

1 King Bed

Sleeps 3

405 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Newly Renovated Comfort Deluxe Twin Room

Room details

2 Twin Beds

Sleeps 2

459 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

9.1

Superb

Based on 5,447 verified reviews

Who stays here?

Business

21%

Couple

33%

Family

30%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel delivers a polished stay in Shibuya with spacious rooms and striking city or Mt. Fuji views, plus a convenient setting near Shibuya Station that balances easy access with a calmer feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Guests highlight extensive facilities including a pool, gym, spa, executive lounge and a panoramic top-floor bar. Recurring downsides include strict 18+ rules and limited hours for the pool and gym, some dated rooms, and occasionally slow or unstable Wi‑Fi. Service is widely praised as courteous and attentive, though a few reports mention uneven interactions. Overall, it suits travelers seeking comfort and amenities in Shibuya.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well equipped with pool, gym, spa, executive lounge, multiple restaurants and a top-floor bar with city views; the airport limousine bus also serves the hotel. Recurrent caveats are 18+ restrictions for pool/gym and limited hours, which surprised families.

Related guest reviews

Peter

Nov 16, 2025

Stayed 3 nights

No acces to the pool or top floor bar together with our 10 yrs old daughter, it was a 18 year limit. Very bad because she is a swimmer, and we booked for the view from the top floor bar

Christian

Sep 29, 2025

Stayed 8 nights

Best swimming pool ever, nice gym and very international clientele. Great buffet breakfast. The traditional Japanese breakfast option was a bit slow. I’d go back to this hotel definitely. Only problem is poor ventilation in the room windows don’t open to let fresh air in oh. Oh and there’s a lounge with free snacks!

Caroline

Oct 9, 2025

Stayed 2 nights

Truly impressive hotel. From the moment our cab pulled up the staff were very attentive and helpful, including a very informative concierge and porter who were willing to go above and beyond to meet our needs. The hotel is right next to the subway and many dining and shopping options. The gym and pool were also fantastic with many other third party services such as acupuncture and spas on site. There is an easy airport bus service that’s picks up at the hotel going to both Tokyo area airports. Lastly, the food options onsite were incredible, and the swanky rooftop bar on the 40th floor offers one of the best views of the city. Would absolutely stay here again on our next visit!

Ali

Sep 3, 2025

Stayed 6 nights

Great place. If traveling with kids below, be ware that they won’t be able to use any of the amenities including the swimming pool. Otherwise, restaurant staff is the best by far then the security as well as the reception personnel are amazing!

Antone

Sep 27, 2025

Stayed 2 nights

Executive lounge offered great options throughout the day with a world class view of the city and if you are lucky Mt. Fuji. We loved our stay!

Sangita

Jul 11, 2025

Stayed 5 nights

Enjoyed our stay at this hotel. Great location. Enjoyed the pool and fitness facilities and the amazing on site reataurants

KIM HO

Oct 12, 2025

Stayed 3 nights

The room size is relatively large in Tokyo. The free drink in the fridge is an extra and they refill it everyday. It is excellent that it has an indoor pool and it opens till 10pm. The breakfast is average except that the food refills very slow.

annie

Oct 8, 2025

Stayed 5 nights

Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.

Paolo

Aug 16, 2025

Stayed 6 nights

Struttura molto bella, non do 5 stelle perché non abbiamo potuto usare la piscina, causa almeno 18 anni e mia figlia non h potuto fare bagno

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Angela

Aug 17, 2025

Stayed 3 nights

We had a wonderful stay at this property. I was disappointed however to find my children couldn’t use the pool during any hours. I would not have booked this property while traveling with my grandchildren.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe very clean rooms and public areas with diligent housekeeping and turndown. A few guests noted lapses such as worn carpets or stray hairs.

Related guest reviews

Sahar

Nov 28, 2025

Stayed 1 night

Good location, clean spacious rooms. However the hotel front desk who checked us in were not friendly at all.

Michael

Mar 31, 2025

Stayed 3 nights

Very clean. Our room on the 31st floor was newly renovated and the king bed was huge. The view was amazing looking out on the city and Mount Fuji. The hotel employees were always helpful.

shannon

Jul 26, 2024

Stayed 9 nights

We stayed last year and loved the hotel. This year not so much. Carpets in halls and rooms are very dirty. Desk was challenging when checking in after a long flight. Every day after room clean there were several long hair strands that must have been transferred from cleaning other rooms: on sink, shower and sheets. We ordered room service one day and had to pay on the spot. They would not charge to room. Pricing was way more expensive than reserved on Expedia. They acted like they didn't understand the issue and I finally gave up. We are planning a trip next year and will most likely pick another hotel.

Gustavo

Aug 13, 2025

Stayed 4 nights

Our stay at Cerulean Tower Tokyu Hotel was simply outstanding. The location could not be more perfect — right in the heart of Shibuya, steps away from the famous crossing, endless restaurants, shopping, and train connections to anywhere in Tokyo. The cleanliness was impeccable, with every corner of the hotel and our room spotless and well maintained. It truly made our stay feel comfortable and stress-free. The staff were incredibly attentive, always ready to assist with directions, recommendations, and anything we needed, all with genuine warmth and professionalism. If you want unbeatable convenience, exceptional service, and top-tier cleanliness, Cerulean Tower Tokyu Hotel is the place to stay in Tokyo. We would gladly return without hesitation.

HALINA

Aug 3, 2025

Stayed 8 nights

From the start to the end of our holiday we were made to feel welcome. We arrived earlier than our check in however they offered to look after our luggage, which allowed us to explore a little bit of Shibuya. When we arrived back at the hotel, the check in was an easy process and they had already delivered our luggage to our room. The room itself was immaculate. There was a closet as you walked in the room which contained slippers, iron and umbrella. Also inside was a safe and drawers. The closet itself was very spacious so plenty of room for clothes. In addition to the closet was some additional drawers, one of which had pyjamas supplied by the hotel. During the day the rooms would be cleaned and items refreshed such as the complimentary water, soda and beer. In the evening (usually when we were out, they would come back in the room, straighten out your bed, lay out pyjamas, top up your water (if needed) and provided a selection of teabags and chocolates. The room had a fantastic view of the city and on the more clearer sky mornings, we are sure we could see Mount Fuji. The hotel is located in a really convenient location that is close to Shibuya Scramble, the shops and the train station. The hotel staff are just lovely and helpful. They greet you warmly everytime you pass them. This whole trip has been wonderful and the people of Japan are some of the nicest people I have met. I am hoping to come back again soon and will definitely chose this hotel

Mauricio

Nov 7, 2025

Stayed 4 nights

The room was very clean, great treatment by the staff, great experience when we checked in.

Steve

Nov 25, 2025

Stayed 4 nights

This was an incredibly wonderful welcome to Japan. I could not express enough how this is the most amazing hotel I have ever had the pleasure of staying in. The staff were professional, courteous, attentive (without being intrusive) and just perfect. This applies to every single member of the staff from the attendants outside guiding traffic in to check out and everyone in between. The hotel cleanliness and quality as well as the food were just as perfect. I am very picky on cleanliness and this was definitely a 10/10. Next time I am in Tokyo, this will be where I stay again.

Kishwar

Jul 21, 2024

Stayed 4 nights

A good clean and pleasant hotel. Room sizes are on the small side but the room has a lot to offer in term of amenities. Breakfast was also good with choice of some western breakfast selections. The hotel is 2 mins from Shibuya crossing hence the transport links are convenient for rest of the major cities. The staff were always pleasant and helpful and very polite. They let us store some of our luggage whilst we travelled to other places.

Abhideep

Dec 12, 2025

Stayed 6 nights

Polite staff, spotless and a genuinely top quality hotel.

Sam

Mar 1, 2026

Stayed 4 nights

Staff was super friendly and the rooms were spotless.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious for Tokyo with very comfortable large beds and sweeping city or Mt. Fuji views; some floors are newly renovated. Some guests found décor dated and Wi‑Fi unreliable, and a few lower floors had views affected by nearby construction.

Related guest reviews

Kevin

Jun 14, 2025

Stayed 3 nights

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Lucy

Jul 2, 2025

Stayed 12 nights

Upon arrival to the hotel, staff and service were great. Check-in was easy and quick and the rooms were amazing. We had a beautiful view of Tokyo tower and the city lights at night. I recommend a corner room as that felt spacious. The bathroom was clean. The beds were probably the most comfortable beds I’ve slept in at a hotel. Location was great! Walking distance to shibuya scramble, the shibuya station

Mikhail

Apr 16, 2025

Stayed 3 nights

The hotel is great, clean, very conveniently located. Very good breakfast. The staff is friendly and attentive. The rooms are very small, but that’s true for all of Tokyo. The gym is small, but they squeezed many machines in there, so it is very usable. However, the two negatives completely destroy any chance I will stay again there: 1) The smaller issue is that the gym only opens at 7am, means, it is packed to the brim 7-8 - it should be 24/7 or at least start at 6am. 2) Internet is horribly, unacceptably slow. This is a deal-breaker: in the modern age in a 5-star hotel you cannot take a zoom call, you cannot remote desktop into work machines, you can’t even place traded on Interactive Brokers, that’s how slow it is. Just a disgrace in our day and age.

Chanyong

Dec 23, 2025

Stayed 1 night

The view from the room is changing because of the building construction. I stayed 20th floor so I thought it was high enough to enjoy the city view. But there were a huge building in front of my view so I just enjoyed the construction view. And the hotel room starts from 19th floor so I stayed very low floor from this building. It's little different with the contents of the official homepage information. If someone expect to enjoy the city view you should check more higher floor. The rest of everything was perfect.

Michael

Mar 31, 2025

Stayed 3 nights

Very clean. Our room on the 31st floor was newly renovated and the king bed was huge. The view was amazing looking out on the city and Mount Fuji. The hotel employees were always helpful.

Sarah

Aug 17, 2025

Stayed 2 nights

Very good hotel, great location and amenities/restaurants. Rooms a bit dated but incredible views.

Serguei

Mar 9, 2025

Stayed 7 nights

Very nice and comfortable hotel. Good sized room and bathroom. Courteous staff. Good dining options at the hotel and nearby. Very close to the train station but not too close. The only downside is that the WiFi was annoying, disconnecting every day and was hard to reconnect.

Mario

Sep 24, 2025

Stayed 4 nights

Located conveniently near Shibuya Station, with great views in upper rooms and fantastic breakfast options. My room was impeccable, with lots of easy to use tech and comfort amenities.

David

Mar 31, 2025

Stayed 4 nights

Big room for Tokyo in a fun neighborhood. MASSIVE King+ bed (like 8’ wide). A mix of business and tourist. Right next to SHIBUYA station making it easy to get around

Breanna

Dec 1, 2025

Stayed 9 nights

We had a beautiful view of Mt.Fuji every single morning of our trip!! Rooms were very spacious with a full closet. The turn down service was such a special added touch.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as professional, attentive and courteous, with helpful concierge and thoughtful assistance. A minority reported inconsistent or unfriendly interactions and occasional communication issues.

Related guest reviews

glenda

Jul 30, 2025

Stayed 4 nights

My heart is full of gratitude to all your staffs. Not only for going extra miles to arranged the shipment of my lost cellphone bag that I left in the room upon check out and also for your quick respond when my daughter got high fever during our second night when I requested for a thermometer. We felt very safe and cared truly during and even after our stay. it was a long journey for us as first time tourists , physically exhausting , but you made everything worry free and luxurious for us. The high end amenities and complementaries were always checked and refilled daily. Thank you most especially to Ms. Mae and to the chief operating Officer of Housekeeping for your outstanding customer service. I love your hotel even more for your help. The complimentary lounge was also very nice ,well kept and relaxing , the staffs were always very attentive and accommodating as well. Looking forward to stay in your hotel again and hoping you will have more guests to stay to experience "True Luxury Service " from your extraordinary staffs. Your customer service was far beyond any 5 star hotels I stayed in around the world.

Sahar

Nov 28, 2025

Stayed 1 night

Good location, clean spacious rooms. However the hotel front desk who checked us in were not friendly at all.

Alice

Oct 27, 2025

Stayed 5 nights

Excellent and fast service

Jason

Jun 30, 2025

Stayed 3 nights

For such a great hotel, the staff was very hit or miss. Some we're very welcoming and some just seemed rude unfortunately. I would think it would have been more consistent.

Karman Duff

Jun 24, 2024

Stayed 4 nights

We’ve booked 4 nights and had no air conditioning for 3 nights. We’ve prepaid all the fees and was required to pay for additional fee when checked out. I asked the hotel staff to explain what the fee it is and he didn’t want to explain at all. Most importantly, I still paid and asked for receipts, the hotel staff refused. It’s my first time to experience such bad hotel service like this in Japan. This male hotel staff was very rude ans impolite. This is definitely not a 5 stars hotel service, it’s less than 1 star for sure.

Marilou

Sep 26, 2025

Stayed 1 night

Staff provided excellent service. They were all very helpful.

Steve

Nov 25, 2025

Stayed 4 nights

Ashish

Aug 22, 2025

Stayed 8 nights

The location is amazing, food on site was amazing. House keeping staff was amazing. The only negative was the concierge staff. They were not very helpful and a bit rude. Not what you expect from a 5 star hotel where we paid more than the Peninsula Tokyo! I would say this is a 4 star hotel with 5 star ambitions but it's not there yet.

Alberto

Oct 9, 2025

Stayed 3 nights

Hotel is very nice need more English speaking. And better way to treat a guest

Gary

Oct 6, 2025

Stayed 2 nights

I had a great stay at this hotel. Views from the room were great. What really made this stay great was the staff. After check in, someone escorted me to the elevator, pushed the button, and waited until the door closed with a deep bow and an Arigato gozaimasu. When I was leaving I inquired about where to catch the shuttle bus to Haneda airport and someone walk my luggage down the elevator with me and walked me to the bus stop managing my luggage the whole way. Little things like this made their level of hospitality memorable.

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AI-generated summary based on recent guest reviews

Location

Central Shibuya location a short walk to the Crossing and Shibuya Station, making trains and airport links easy, while the immediate area feels calmer than the busiest streets.

Related guest reviews

glen

Aug 18, 2025

Stayed 4 nights

Great location

anne.lise

May 24, 2025

Stayed 3 nights

Parfait situé à 3 mn à pied de la gare,à 5 mn du carrefour mythique de Shibuya. Hôtel bien insonorisé et une vue époustouflante au 24 ème étage. Correspond tout à fait à la description.

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Edwin

Mar 19, 2025

Stayed 2 nights

Excellent amenities, fantastic location, beautiful views

Frank

Oct 12, 2025

Stayed 1 night

Great room with a view, good restaurants, excellent staff -- in particular the concierge! I always stay here when in Tokyo because it is close to Shibuya station for trains and metro -- and also for the NEX (Narita Express) train from Narita Airport -- only 60 mins compared to 2-2.5 hour taxi or bus ride.

Gustavo

Aug 13, 2025

Stayed 4 nights

adlina

Sep 4, 2025

Stayed 1 night

Very centrally located

Sandhya

Sep 15, 2024

Stayed 4 nights

Lovely hotel near shibuya crossing . ( short walk away ) Clean rooms , excellent service . Access to many shops and nearby restaurants . Convenient area to stay to reach different suburbs of Tokyo .

Qing

Aug 28, 2025

Stayed 4 nights

Great hotel with view! Short walking distance to the subway station and Shibuya crossing. Friendly staff and great check-in experience. The staff immediately took over the luggage and provided a cold towel on a very hot day! Very thoughtful!

Pui Chuen

Sep 1, 2025

Stayed 4 nights

Hotel area is quite and nice. Few minutes walking to central Shibuya for food and shop.

Linda

Nov 6, 2025

Stayed 2 nights

What a fantastic hotel to start our stay in Japan. The location in Shibuya was perfect. Near the Shibuya scramble and plenty of sights. Also near Shibuya station. The staff were excellent and the amenities top notch. We loved our room on the 28th floor. The view was amazing and the spacious room was located on the corner of the building looking towards the scramble and also towards Fuji. Nothing to complain about.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining are popular, with variety and quality noted and a rooftop bar offering excellent views. However, several guests felt the breakfast buffet was average or below expectations.

Related guest reviews

Dai

Nov 14, 2024

Stayed 2 nights

全てにおいて完璧でした。ただ、ビュッフェスタイルの朝食は他のホテルに比べたら、ちょっと残念だと思います。もうちょっと頑張ってください。

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Virginia

Nov 23, 2025

Stayed 4 nights

Beautiful property in convenient location walkable to train station, restaurants and shopping. Friendly helpful staff. Breakfast buffet was excellent.

Rocio

Sep 12, 2025

Stayed 6 nights

Had a great stay! The view from the top floor bar was excellent. Drinks and Sushi at hotel were great as well! Rooms were clean, spacious bathroom, and noise was minimal could not hear tv or voices in other rooms or hallway. Would absolutely stay again!

Kate

Oct 10, 2025

Stayed 3 nights

Genuinely one of the best hotels I've ever stayed at. The location is great for exploring the city, the room was beautifully clean and comfortable, the view from the higher floors (including from the bar) is stunning at night time, and the Japanese breakfast is truly amazing - but the main thing that sets this hotel apart is the staff. Everyone we interacted with was so friendly and helpful and put such care into ensuring we had a special experience. We will be staying here again when we come back to Tokyo, and would highly recommend to others!

Maty

Dec 30, 2025

Stayed 6 nights

The neighbourhood is not family-friendly. The breakfast is well below standard.

Caroline

Oct 9, 2025

Stayed 2 nights

Christy

Mar 24, 2025

Stayed 7 nights

Accommodations were what you would expect from luxury hotel. All the staff were excellent and very attentive! Able to do anything you needed! Breakfast buffet was excellent and had a great mix of western and Japanese food! I highly recommend this hotel!

KIM HO

Oct 12, 2025

Stayed 3 nights

annie

Oct 8, 2025

Stayed 5 nights

Wouldn’t hesitate to recommend this hotel. Staff and service amazing. The top floor restaurant/bar has stunning views of Tokyo. I will stay there again for sure on next visit.

Jose

May 23, 2025

Stayed 2 nights

Breakfast Buffet was terrible and service as well

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AI-generated summary based on recent guest reviews

Michael

2 weeks ago

Stayed 1 night

Great location in Shibuya.

Lynne

2 weeks ago

Stayed 7 nights

Yomara, a concierge, was beyond excellent!! I fell and broke my nose. She took my to an urgent care, etc. I could not have asked for a better stay!!

phil

2 weeks ago

Stayed 5 nights

All good and the staff were incredibly helpful

Raffael

2 weeks ago

Stayed 3 nights

The first room I had was on the 21st floor and had a musty smell. After 1 night my eyes started itching and burning. I tend to get that when there is mold around. The reception desk told me that they had a very wet season and therefore the humidity on all unrenovated floors is high. Which is also the reason they have dehumidifiers everywhere. For the second night I was promised a room on a renovated floor. We got back to the hotel very late took the keys and headed upstairs, to find out we were on a smoking or ex-smoking floor. The corridor smelled extremely intense. The bedroom only mildly so. After complaining they instructed house keeping to treat the room the next day. This reduced the smoking smell a bit further. However, it still was there. As for the breakfast. I have to say this was the least diverse buffet among the five hotels we stayed at in Japan. The coffee service was extremely slow. Once we already gad finished our breakfast (30 minutes) before our coffee arrived. The last issue I had was friendlyness. In all other five star hotels I have stayed Japanese staff was extremely friendly and welcoming. In this hotel they acted very cold. It made us feel unwelcome. Avoid this hotel if you can.

Manuel

3 weeks ago

Stayed 9 nights

Great hotle. Very clean and staff was nice and helpful. Location was also great. Would definitely come stay here again. I stayed 9 days

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 4000 per night. Reservations are not required, but parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately JPY 4200 for adults and JPY 2100 to 4200 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to additional charges.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the hotel.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests can inquire further regarding specific facilities.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Tokyo, within a 5-minute drive of Shibuya Crossing and National Stadium. It is approximately 3 mi from Tokyo Tower and 3.8 mi from Tokyo Imperial Palace.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Operational hours and seasonal availability may vary.

What are the hotel's policies for guests staying with children?

Children aged 5 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding. Up to two children are allowed in this arrangement.

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What do room rates typically run at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo?

Over the next 60–90 days, room rates at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo typically land around $514 a night for two guests, ranging from $425 to $717.

When is the best time to avoid crowds at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo?

October is the busiest month for Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo, while demand drops steadily afterward; August is the quietest month for visits and the easiest time to find availability.

Which month has the lowest rates at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo?

January is the cheapest month to stay at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo, averaging $400 a night; April is the priciest month at $610 a night, though August is the quietest month for crowds.

What nearby attractions and guest types is Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo good for?

Set in Tokyo Prefecture, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel is a short walk from Shibuya Crossing, Shibuya Scramble Square and Meiji Jingu Shrine, making it convenient for shopping and city sightseeing; the hotel commonly attracts couples and families and leans into luxury and spa/relaxation themes.

How do Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel's rates compare with other hotels nearby in Tokyo?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo is cheaper than 7 of 13 comparable hotels nearby, with a typical median of $488 a night versus about $548 for peers.

How does the nightly price at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo compare to recent weeks?

The current price at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo is $316 per night for 2 guests, which is low for this hotel: about 25% below its $433 average over the last 60 days. Most nights over that period fell between $349 and $557.

Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's Executive Lounge will be closed from May 7-December 13, 2026, due to renovations. The lounge service will be available at an alternate location during this time. Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $387	2 $432	3 $649
4 $495	5 $485	6 $485	7 $485	8 $523	9 $498	10 $618
11 $622	12 $627	13 $499	14 $499	15 $755	16 $582	17 $627
18 $495	19 $628	20 $724	21 $545	22 $575	23 $520	24 $634
25 $501	26 $573	27 $507	28 $517	29 $571	30 $559	31 $578

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $529	22 $422	23 $408	24 $320	25 $232	26 $408
27 $395	28 $415	29 $490	30 $478