The Sunset Hotel West End
US$301
/ night
Avg. for September
Prices for The Sunset Hotel West End
Select dates to see prices and availability
US$301
/ night
Avg. for September
Monthly average prices
Nightly prices at The Sunset Hotel West End average US$132 in the cheapest month (December) and US$371 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$162 |
| February | US$157 |
| March | US$150 |
| April | US$185 |
| May | US$300 |
| June | US$367 |
| July | US$371 |
| August | US$349 |
| September | US$301 |
| October | US$223 |
| November | US$159 |
| December | US$132 |
J
F
M
A
M
J
J
A
Sept · US$301
S
O
N
D
Most expensive: July (~US$371)
Cheapest: December (~US$132)
About this property
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Location
Located in Vancouver (West End), The Sunset Hotel West End is a 4-minute walk from St. Paul's Hospital and 5 minutes by foot from Sunset Beach. This aparthotel is 0.5 mi (0.8 km) from Vancouver International Film Centre and 0.5 mi (0.9 km) from St Paul's Anglican Church.
What's nearby
St. Paul's Hospital(0.2 Miles)
Sunset Beach(0.3 Miles)
St Paul's Anglican Church(0.3 Miles)
Vancouver False Creek Seawall(0.3 Miles)
False Creek(0.5 Miles)
Granville Street(0.5 Miles)
Vancouver International Film Centre(0.5 Miles)
Robson Street(0.6 Miles)
Robson Square(0.7 Miles)
English Bay Beach(0.7 Miles)
Vancouver Art Gallery(0.7 Miles)
Orpheum Theater(0.7 Miles)
David Lam Park(0.7 Miles)
Commodore Ballroom(0.7 Miles)
Pacific Centre Shopping Mall(0.8 Miles)
Vancouver Harbour Flight Centre (CXH)(1.2 Miles)
Vancouver Intl. Airport (YVR)(8.6 Miles)
Pitt Meadows, BC (YPK)(25.3 Miles)
Sechelt, BC (YHS-Sunshine Coast Regional)(39.6 Miles)
Galiano Island, BC (YMF-Montague Harbour Seaplane Base)(74.2 Miles)
Parking
Free wi-fi
Non-smoking rooms
Luggage storage
Self laundry
Parking Onsite
Location
1111 Burnaby Street, Davie Village, West End, Vancouver, Canada
St. Paul's Hospital (0.2 Miles)
Sunset Beach (0.3 Miles)
St Paul's Anglican Church (0.3 Miles)
Vancouver False Creek Seawall (0.3 Miles)
False Creek (0.5 Miles)
Granville Street (0.5 Miles)
Room options
12
Superior Suite, 1 Queen Bed with Sofa Bed
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
614 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
7
Superior Suite, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
549 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
8
Studio Apartment
Room details
1 Extra-Large Double Bed
Sleeps 2
506 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
Guest reviews of The Sunset Hotel West End
9
Superb
Based on 1,410 verified reviews
Who stays here?
Business
6%
Couple
43%
Family
35%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Travellers describe The Sunset Hotel West End as a walkable base near English Bay and Davie Street, with spacious apartment-style suites featuring kitchens and some balconies, comfortable beds, and easy access to downtown sights and Stanley Park.
Read moreWas this helpful?
What guests think
Travellers describe The Sunset Hotel West End as a walkable base near English Bay and Davie Street, with spacious apartment-style suites featuring kitchens and some balconies, comfortable beds, and easy access to downtown sights and Stanley Park.
Staff are frequently praised as friendly and helpful, but the self-serve app-and-code system and limited front-desk hours lead to occasional check-in or access problems and, for a few, poor communication or unexpected disruptions. The older building shows in hallways and soundproofing, and some guests note city or bar noise, inconsistent or limited air-conditioning, tight or unavailable parking, and sporadic housekeeping or maintenance issues. Expect a convenient, apartment-style stay where space and location are the main strengths.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Self-serve setup with digital keys and useful luggage lockers; on-site coin laundry. Parking is available but reported as tight and occasionally unavailable; no on-site restaurant is mentioned.
Related guest reviews
10
Chengting
11 Aug 2024
·
Stayed 6 nights
有置物櫃可以寄放行李，兩台洗衣機跟兩台烘衣機，各投幣兩塊，隨時都可以洗烘。 入住後發現去孩子的語言學校可以改搭公車超方便 公車還行經捷運站到市中心👍 買水走出去轉個彎路口轉角就有間簡易的便利商店 對面還有間shoppers Drug Mart，雖然這間無法好好購買想要煮的食材 房間乾淨、整體空間大、廚房方便料理，非常喜歡的格局 應要挑剔的大概是會看見蟲在屋內…以為八樓高的樓層應該不會有蒼蠅、瓢蟲跟不知名的蟲
有置物櫃可以寄放行李，兩台洗衣機跟兩台烘衣機，各投幣兩塊，隨時都可以洗烘。 入住後發現去孩子的語言學校可以改搭公車超方便 公車還行經捷運站到市中心👍 買水走出去轉個彎路口轉角就有間簡易的便利商店 對面還有間shoppers Drug Mart，雖然這間無法好好購買想要煮的食材 房間乾淨、整體空間大、廚房方便料理，非常喜歡的格局 應要挑剔的大概是會看見蟲在屋內…以為八樓高的樓層應該不會有蒼蠅、瓢蟲跟不知名的蟲
2
Sara
16 Jul 2024
·
Stayed 3 nights
This hotel is not a hotel at all - it is an old apartment building that has been converted to rooms for rent. There are no facilities, no services, no restaurant and almost no one at the "front desk".
This hotel is not a hotel at all - it is an old apartment building that has been converted to rooms for rent. There are no facilities, no services, no restaurant and almost no one at the "front desk".
10
Mathieu
23 Mar 2024
·
Stayed 4 nights
Only thing was that the mobile key didn’t work consistently. The key pad for the main door was hard to use as the buttons were slow and not always responsive
Only thing was that the mobile key didn’t work consistently. The key pad for the main door was hard to use as the buttons were slow and not always responsive
10
Jose
13 Nov 2024
·
Stayed 1 night
Accommodation was comfortable and spacious. Nice to have a kitchen however there were multiple dining options within walking. Check in/out was easy and they offered luggage storage for early arrivals or late departures.
Accommodation was comfortable and spacious. Nice to have a kitchen however there were multiple dining options within walking. Check in/out was easy and they offered luggage storage for early arrivals or late departures.
6
Anna
2 Apr 2025
·
Stayed 2 nights
Overall, a pleasant experience. It is a convenient location and seamless check-in/out! The price for a king room with a full mini kitchen was extremely reasonable and something I think is a rare find. There are a few things worth noting that lost some stars. The AC unit in our room did not work properly and it was very loud, but at least that drowned out the downtown noise of sirens and music. The room felt very warm even with the thermostat off. A window open on the second night was better. Secondly, the entrance to the little underground parking lot is very tight. We’re lucky our car has cameras or else I’d be very nervous to enter / exit the area.
Overall, a pleasant experience. It is a convenient location and seamless check-in/out! The price for a king room with a full mini kitchen was extremely reasonable and something I think is a rare find. There are a few things worth noting that lost some stars. The AC unit in our room did not work properly and it was very loud, but at least that drowned out the downtown noise of sirens and music. The room felt very warm even with the thermostat off. A window open on the second night was better. Secondly, the entrance to the little underground parking lot is very tight. We’re lucky our car has cameras or else I’d be very nervous to enter / exit the area.
2
Michelle
30 Oct 2023
·
Stayed 2 nights
No one at the front desk. Was locked out for hours before being able to check in. No one answers the phone. No sign outside explaining the Sonder check-in system.
No one at the front desk. Was locked out for hours before being able to check in. No one answers the phone. No sign outside explaining the Sonder check-in system.
10
Ingrid
17 Nov 2024
·
Stayed 2 nights
Really liked the ability to store your luggage after check out
Really liked the ability to store your luggage after check out
6
Art
11 Oct 2024
·
Stayed 1 night
Great spot, nice property. The only issue i had is around parking. I purchased on-site parking at the time of booking. When i arrived i was told there was no access to the parking due to construction taking place. It would have been helpful to have that information when i was booking. With no parking available, i was forced to choose between walking several blocks for parking, or, parking illegally on the street. Had i known, i would have chosen a different property. Nice hotel, though, with a great location. Improve communication and i may visit again.
Great spot, nice property. The only issue i had is around parking. I purchased on-site parking at the time of booking. When i arrived i was told there was no access to the parking due to construction taking place. It would have been helpful to have that information when i was booking. With no parking available, i was forced to choose between walking several blocks for parking, or, parking illegally on the street. Had i known, i would have chosen a different property. Nice hotel, though, with a great location. Improve communication and i may visit again.
10
ana
19 Mar 2025
·
Smooth check in/out. Amenities. Balcony. Furnished nicely. Garage available at cost, street parking is free from 10pm-9 am. Very quiet. Stayed couple of times at this same location.
Smooth check in/out. Amenities. Balcony. Furnished nicely. Garage available at cost, street parking is free from 10pm-9 am. Very quiet. Stayed couple of times at this same location.
10
Brenda
4 Oct 2025
·
Stayed 3 nights
Good location, safe, walkable. Lots of little shops and restaurants. Fatburger was our favorite restaurant. Two washers and two driers in a clean room. Very nice place to stay.
Good location, safe, walkable. Lots of little shops and restaurants. Fatburger was our favorite restaurant. Two washers and two driers in a clean room. Very nice place to stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean and well kept, with many praising spotless spaces. A few report lapses such as sticky floors, clogged drains, damp linens, smoke smells, or occasional bugs; some common areas look dated.
Related guest reviews
10
Stacey
29 Sept 2024
·
Stayed 2 nights
We really enjoyed our stay. Our room was large, clean, and comfortable. Staff was available during the day, they were all extremely helpful and friendly. Lockers are available to store luggage. They have both small and large lockers for travellers. The area around the hotel is great for restaurants and bars. Do yourself a favour and check out Sunset Beach, Hook, and Breka Bakery. You are in a city so you will hear city noises, like sirens and the occasional loud person outside. If you want a quieter stay, request a room on the Burnaby Street side. We did not hear any interior hotel noise. Downloading the Sonder app and filling out our information before our stay made check-in easy. We would happily stay here again.
We really enjoyed our stay. Our room was large, clean, and comfortable. Staff was available during the day, they were all extremely helpful and friendly. Lockers are available to store luggage. They have both small and large lockers for travellers. The area around the hotel is great for restaurants and bars. Do yourself a favour and check out Sunset Beach, Hook, and Breka Bakery. You are in a city so you will hear city noises, like sirens and the occasional loud person outside. If you want a quieter stay, request a room on the Burnaby Street side. We did not hear any interior hotel noise. Downloading the Sonder app and filling out our information before our stay made check-in easy. We would happily stay here again.
8
Akzana
21 Feb 2024
·
Stayed 7 nights
Really nice apartment in an AMAZING area but our floors were freaking STICKY and when we swept the floors just in case upon arrival, we ended up with a big clump of dust and hairs so the apartment was poorly cleaned before our arrival. Communication via app was great. $25/day parking is ridiculous - just park on the street, free 10pm-9am. Quiet aparthotel located very closely to English Bay Beach/Sunset Beach, dining options, and shopping.
Really nice apartment in an AMAZING area but our floors were freaking STICKY and when we swept the floors just in case upon arrival, we ended up with a big clump of dust and hairs so the apartment was poorly cleaned before our arrival. Communication via app was great. $25/day parking is ridiculous - just park on the street, free 10pm-9am. Quiet aparthotel located very closely to English Bay Beach/Sunset Beach, dining options, and shopping.
4
Roy
4 Sept 2024
·
Stayed 1 night
Bathroom sink was clogged. Bed linen was damp.
Bathroom sink was clogged. Bed linen was damp.
6
Kate
21 Jul 2025
·
Stayed 4 nights
Apartment smelled like smoke through window AC (but they did come fix it quickly), tub did not drain properly. Area was located within walking distance to many places. Easy check in and access.
Apartment smelled like smoke through window AC (but they did come fix it quickly), tub did not drain properly. Area was located within walking distance to many places. Easy check in and access.
10
Dan
2 Jun 2025
·
Stayed 3 nights
Clean. Great location and staff.
Clean. Great location and staff.
8
Megumi
31 Jul 2025
·
Stayed 7 nights
During my one-week stay, I sometimes had trouble sleeping because of noise during the night. I stayed with my child, but I wouldn’t really recommend it for families. In fact, there were a few issues—bugs appeared at times and the door didn’t always close properly—but nothing major occurred. I’m always grateful for the prompt responses from the staff! Although most communications were via chat, I received replies very quickly, which made me feel reassured.
During my one-week stay, I sometimes had trouble sleeping because of noise during the night. I stayed with my child, but I wouldn’t really recommend it for families. In fact, there were a few issues—bugs appeared at times and the door didn’t always close properly—but nothing major occurred. I’m always grateful for the prompt responses from the staff! Although most communications were via chat, I received replies very quickly, which made me feel reassured.
8
Florian
11 Oct 2025
·
Stayed 3 nights
Freundliches Personal, saubere Unterkunft. Blick vom Balkon nicht sehr einladend
Freundliches Personal, saubere Unterkunft. Blick vom Balkon nicht sehr einladend
10
April
6 Apr 2024
·
Stayed 4 nights
Great location, comfortable, clean and spacious unit.
Great location, comfortable, clean and spacious unit.
10
STEPHANIE
20 May 2025
·
Stayed 1 night
Clean space and really comfortable bed. Close to downtown and restaurants. Really enjoyed our stay.
Clean space and really comfortable bed. Close to downtown and restaurants. Really enjoyed our stay.
10
Tianyi
5 Oct 2024
·
Stayed 4 nights
Very clean and well equipped apartment. Will book again if needed
Very clean and well equipped apartment. Will book again if needed
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style units with kitchens and some balconies; beds are comfortable and layouts suit longer stays. Trade-offs include small bathrooms in some units, occasional city or bar noise, limited or noisy AC, an uncomfortable sofa bed for adults, and minor maintenance issues.
Related guest reviews
10
Allison
13 Oct 2025
·
Stayed 3 nights
Huge room!
Huge room!
10
Canh Thai Binh
18 Apr 2024
·
Stayed 5 nights
My room had a balcony but the view was the garbage area. If they specific it before, I would have never pick that room.
My room had a balcony but the view was the garbage area. If they specific it before, I would have never pick that room.
8
Jerry
27 Nov 2024
·
Stayed 6 nights
Excellent walkable location, with restaurants and cafes nearby. Comfortable bed, but a tiny bathroom. Roku tv gets some getting used to, but i was able to access my Netfix account.
Excellent walkable location, with restaurants and cafes nearby. Comfortable bed, but a tiny bathroom. Roku tv gets some getting used to, but i was able to access my Netfix account.
10
Angela
8 Jul 2025
·
Stayed 4 nights
It was so spacious.. with a balcony and sitting area. Just what we needed.
It was so spacious.. with a balcony and sitting area. Just what we needed.
6
Helen
31 Dec 2024
·
Stayed 1 night
The location of the hotel was great and parking was convenient (if a little tight). The actual bed was nice and we enjoyed the kitchen and layout- however, we traveled as a party of 4 adults and sleeping was pretty tough for multiple reasons. We were on the second floor facing the alley and were kept up until about 2am by loud music/DJ we believe coming from a bar nearby. We probably should have known when we saw ear plugs on the bed. More importantly, I’m 5’7 and my feet dangled off the edge of the sofa bed— instead of a normal hotel sofa bed with a mattress that unfolds, the back of the sofa pushes back and another piece pulls out so it’s 3 distinct different cushions. Each cushion was a different height and an inch gap between them with a metal rod. If you can sleep through noise okay/sleep late and are only staying in the queen bed or have small kids on the sofa bed, this is a nice place. But 3 or 4 adults will not be having a good time on that sofa bed.
The location of the hotel was great and parking was convenient (if a little tight). The actual bed was nice and we enjoyed the kitchen and layout- however, we traveled as a party of 4 adults and sleeping was pretty tough for multiple reasons. We were on the second floor facing the alley and were kept up until about 2am by loud music/DJ we believe coming from a bar nearby. We probably should have known when we saw ear plugs on the bed. More importantly, I’m 5’7 and my feet dangled off the edge of the sofa bed— instead of a normal hotel sofa bed with a mattress that unfolds, the back of the sofa pushes back and another piece pulls out so it’s 3 distinct different cushions. Each cushion was a different height and an inch gap between them with a metal rod. If you can sleep through noise okay/sleep late and are only staying in the queen bed or have small kids on the sofa bed, this is a nice place. But 3 or 4 adults will not be having a good time on that sofa bed.
8
Lynne
23 Mar 2025
·
Stayed 3 nights
We stayed in a one-bedroom suite. What we liked: quiet, comfortable and very clean suite, nicely decorated, comfortable bed and cozy living room, pots/pans/stove were in good shape, it was nice to have a separate living room, easy walking distance to drug store and grocery stores, short walk to the water, easy access to Granville Island and Stanley Park. Room for improvement: kitchen was missing a few key items such as a cutting board, oven mitts, teapot (but we didn't notify housekeeping, maybe they would have supplied these things if we did). We would ask for a room facing the street next time, as we were on a lower level facing the alley, which was noisy with emptying of garbage containers at times (again, pretty minor issue but could be irritating to light sleepers). Overall, we enjoyed our 3-night stay as the suite was very clean and comfortable. We would definitely stay again.
We stayed in a one-bedroom suite. What we liked: quiet, comfortable and very clean suite, nicely decorated, comfortable bed and cozy living room, pots/pans/stove were in good shape, it was nice to have a separate living room, easy walking distance to drug store and grocery stores, short walk to the water, easy access to Granville Island and Stanley Park. Room for improvement: kitchen was missing a few key items such as a cutting board, oven mitts, teapot (but we didn't notify housekeeping, maybe they would have supplied these things if we did). We would ask for a room facing the street next time, as we were on a lower level facing the alley, which was noisy with emptying of garbage containers at times (again, pretty minor issue but could be irritating to light sleepers). Overall, we enjoyed our 3-night stay as the suite was very clean and comfortable. We would definitely stay again.
6
Darren
26 Jul 2025
·
Stayed 3 nights
Stay was fairly nice and clean but unit was not fully air conditioned. It said unit had air conditioning but it only had a window unit in the bedroom that didn’t come close to cool the whole unit! I didn’t realize till that last day of 3 day stay that some of the units did have air in the main room. If I had realized earlier I would have asked to switch rooms! I was very disappointed that I paid extra for 4 guests and was not comfortable at any time during the day and it was very uncomfortable to sleep. Honestly very supersized Marriott has attached their name to this property with not all units being fully air conditioned!
Stay was fairly nice and clean but unit was not fully air conditioned. It said unit had air conditioning but it only had a window unit in the bedroom that didn’t come close to cool the whole unit! I didn’t realize till that last day of 3 day stay that some of the units did have air in the main room. If I had realized earlier I would have asked to switch rooms! I was very disappointed that I paid extra for 4 guests and was not comfortable at any time during the day and it was very uncomfortable to sleep. Honestly very supersized Marriott has attached their name to this property with not all units being fully air conditioned!
8
Bingcheng
2 Aug 2025
·
Stayed 3 nights
The fridge is not working well, and needs to be replaced
The fridge is not working well, and needs to be replaced
10
Gabriel
7 Jul 2025
·
Stayed 1 night
Good spot right in downtown so it’s very walkable with a lot to explore. The staff were very helpful and nice, they were happy to help. Plus it’s 24/7 help even if nobody is in the front desk. I got the 1 bed room and it was pretty spacious I was pleasantly surprised. The bed was king sized and very comfortable. The bathroom was small but I’m not too worried about that as it’s just a place to handle your business and freshen up. Nice living room with Roku which is great and a nice balcony! I recommend this place!
Good spot right in downtown so it’s very walkable with a lot to explore. The staff were very helpful and nice, they were happy to help. Plus it’s 24/7 help even if nobody is in the front desk. I got the 1 bed room and it was pretty spacious I was pleasantly surprised. The bed was king sized and very comfortable. The bathroom was small but I’m not too worried about that as it’s just a place to handle your business and freshen up. Nice living room with Roku which is great and a nice balcony! I recommend this place!
10
Vincent
19 Oct 2025
·
Stayed 3 nights
The unit was very, very spacious. Had a balcony and great lighting. The living room and kitchen was great for hosting guests (we invited friends over one night for wine and games). I loved how well stocked the kitchen was (glassware, dishware, pots, pans, coffee machine). There were cleaning supplies like soap and sponges as well. What's also really convenient is that your phone (via an app) can function as your room key - just open the app and tap your door. You don't need to worry about accidentally forgetting or losing a key card. The area is tucked away and quiet, but it's just a block away from Davies St, the main street going through the vibrant and hip gayborhood. Will definitely come back to the Sunset (Sonder) again!!
The unit was very, very spacious. Had a balcony and great lighting. The living room and kitchen was great for hosting guests (we invited friends over one night for wine and games). I loved how well stocked the kitchen was (glassware, dishware, pots, pans, coffee machine). There were cleaning supplies like soap and sponges as well. What's also really convenient is that your phone (via an app) can function as your room key - just open the app and tap your door. You don't need to worry about accidentally forgetting or losing a key card. The area is tucked away and quiet, but it's just a block away from Davies St, the main street going through the vibrant and hip gayborhood. Will definitely come back to the Sunset (Sonder) again!!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly, accommodating, and responsive via the app. However, limited on-site presence and an app/code-based check-in led to access issues, delays, or communication frustrations for some guests.
Related guest reviews
10
Julie
19 Nov 2024
·
Stayed 4 nights
Great location, surrounded by any amenities you might need. Our room was clean, beds were comfy and we liked the app.
Great location, surrounded by any amenities you might need. Our room was clean, beds were comfy and we liked the app.
10
Hannah
7 Jun 2025
·
Stayed 7 nights
The location was perfect for exploring Vancouver good bus and water taxi service. Staying in the city provided all services within walking distance. Information prior to stay was prompt, helpful & reassuring. Siobhan from Kerry provided a warm welcome, and lots of useful practical information. All staff were helpful and hospitable.
The location was perfect for exploring Vancouver good bus and water taxi service. Staying in the city provided all services within walking distance. Information prior to stay was prompt, helpful & reassuring. Siobhan from Kerry provided a warm welcome, and lots of useful practical information. All staff were helpful and hospitable.
8
Johann
13 May 2025
·
Stayed 5 nights
Great stay, refurbished apartment building done in a modern style. You could see the age of the building, but it was redone in a beautiful way. All amenities worked as intended and the room was bright and comfortable. The highlight of the stay was the front desk team, Siobhan & Shenice made a huge impression on our family and were so naturally warm and helpful. 5/5 for service!
Great stay, refurbished apartment building done in a modern style. You could see the age of the building, but it was redone in a beautiful way. All amenities worked as intended and the room was bright and comfortable. The highlight of the stay was the front desk team, Siobhan & Shenice made a huge impression on our family and were so naturally warm and helpful. 5/5 for service!
6
Manuel
13 Sept 2023
·
Stayed 5 nights
The digital check-in process did not work. When Hotmail identified that email was accesed from a different location/computer they blocked the account. We couldnt unblock till return home. Every thime we returned to the property, we found someone waiting because they could not get in. There was never a person available to solve problems!
The digital check-in process did not work. When Hotmail identified that email was accesed from a different location/computer they blocked the account. We couldnt unblock till return home. Every thime we returned to the property, we found someone waiting because they could not get in. There was never a person available to solve problems!
10
Kesha Gabrylle
23 Jun 2025
·
Stayed 3 nights
I like that the staff are accommodating and welcoming.
I like that the staff are accommodating and welcoming.
2
Michelle
30 Oct 2023
·
Stayed 2 nights
No one at the front desk. Was locked out for hours before being able to check in. No one answers the phone. No sign outside explaining the Sonder check-in system.
No one at the front desk. Was locked out for hours before being able to check in. No one answers the phone. No sign outside explaining the Sonder check-in system.
10
Stephen
7 Sept 2025
·
Stayed 4 nights
A great location with excellent, very helpful staff.
A great location with excellent, very helpful staff.
8
Joanne
17 Dec 2024
·
Stayed 1 night
The apartment itself was great- nice and roomy. The kitchen has the basics, but not fully equipped. What we found very frustrating was that everything is on the app, I mean everything! You can’t get real help from anyone. I made the mistake of not doing the check in prior to arriving so once we got here it was extremely painful as I couldn’t get it to work.
The apartment itself was great- nice and roomy. The kitchen has the basics, but not fully equipped. What we found very frustrating was that everything is on the app, I mean everything! You can’t get real help from anyone. I made the mistake of not doing the check in prior to arriving so once we got here it was extremely painful as I couldn’t get it to work.
8
Scott
1 Oct 2023
·
Stayed 2 nights
The stay started badly. The Sonder is a 'self serve' hotel with NO staff on the front desk and the entire check-in process is done on-line, or with an App. We were not informed of this fact and were locked out of the hotel until another guest let us in. We were unable to check-in because there was nobody at the front desk and it was by fortuitous chance that someone came out of the back office and helped us with the check-in process. After a laborious registration with their app and check in, supervised by that hotel person, we were able to check in, but a six digit pin, selected by them, to access the hotel and room is arduous. On the bright side, the guest luggage lockers worked well.
The stay started badly. The Sonder is a 'self serve' hotel with NO staff on the front desk and the entire check-in process is done on-line, or with an App. We were not informed of this fact and were locked out of the hotel until another guest let us in. We were unable to check-in because there was nobody at the front desk and it was by fortuitous chance that someone came out of the back office and helped us with the check-in process. After a laborious registration with their app and check in, supervised by that hotel person, we were able to check in, but a six digit pin, selected by them, to access the hotel and room is arduous. On the bright side, the guest luggage lockers worked well.
10
Nathan
17 Oct 2023
·
Stayed 2 nights
Our stay at Sonder was just perfect. It was just a block away from Davie street, which has every dining experience possible. The hotel room was clean and the bed was a literal cloud. The little kitchen was convenient and the staff couldn’t have been more helpful. We landed a little early so we went to go put our luggage in the 24 hr storage lockers, but I had to change my shoes first. The front desk staff saw me trying to do that in the lobby and let us put our stuff in the room and check in earlierthan we were meant to. As we were checking out and the larger storage lockers were full, another front desk staff let us keep our luggage in an office while we walked around until our flight. I can’t even explain how pleasant they made our trip! We will definitely be back to Sonder and I highly recommend it!
Our stay at Sonder was just perfect. It was just a block away from Davie street, which has every dining experience possible. The hotel room was clean and the bed was a literal cloud. The little kitchen was convenient and the staff couldn’t have been more helpful. We landed a little early so we went to go put our luggage in the 24 hr storage lockers, but I had to change my shoes first. The front desk staff saw me trying to do that in the lobby and let us put our stuff in the room and check in earlierthan we were meant to. As we were checking out and the larger storage lockers were full, another front desk staff let us keep our luggage in an office while we walked around until our flight. I can’t even explain how pleasant they made our trip! We will definitely be back to Sonder and I highly recommend it!
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Excellent, walkable location near English Bay/Sunset Beach, Davie Street, Stanley Park, transit, groceries, and many restaurants. Some rooms pick up nighttime noise from nearby bars or city traffic.
Related guest reviews
8
Rebekah
12 Nov 2025
·
Stayed 5 nights
convenient, safe feeling location, easy to access and get stock ups of essentials like towels and toilet paper without having to wait for cleaning service. Really amazing location.
convenient, safe feeling location, easy to access and get stock ups of essentials like towels and toilet paper without having to wait for cleaning service. Really amazing location.
10
Stephen
29 Apr 2025
·
Stayed 1 night
Delightful boutique hotel with ample room and updated kitchen. Short walk to grocery store and eateries. Close to downtown and English Bay seawall.
Delightful boutique hotel with ample room and updated kitchen. Short walk to grocery store and eateries. Close to downtown and English Bay seawall.
10
Priscilla
14 Apr 2024
·
Stayed 5 nights
The property was conveniently located downtown. Accessible by foot to dining, drugstore and groceries. 5 mins walk to Sunset Beach area to access pathway along the shore. It takes you directly to Stanley Park. Property is well kept. Maintenance was being done on elevators during our stay but they were on top of their communications.
The property was conveniently located downtown. Accessible by foot to dining, drugstore and groceries. 5 mins walk to Sunset Beach area to access pathway along the shore. It takes you directly to Stanley Park. Property is well kept. Maintenance was being done on elevators during our stay but they were on top of their communications.
10
Elizabeth
28 Sept 2025
·
Stayed 4 nights
This apartment is located in a lovely leafy neighbourhood while also being in striking distance of downtown. We particularly enjoyed walking around the Sunset Beach area and right through to Stanley Park. There's a great little Thai around the corner and Sonder also provided some quality tips for local dining. While it did seem a little older than the photos showed, it was nonetheless a comfortable, safe and convenient place to stay.
This apartment is located in a lovely leafy neighbourhood while also being in striking distance of downtown. We particularly enjoyed walking around the Sunset Beach area and right through to Stanley Park. There's a great little Thai around the corner and Sonder also provided some quality tips for local dining. While it did seem a little older than the photos showed, it was nonetheless a comfortable, safe and convenient place to stay.
6
Helen
31 Dec 2024
·
Stayed 1 night
The location of the hotel was great and parking was convenient (if a little tight). The actual bed was nice and we enjoyed the kitchen and layout- however, we traveled as a party of 4 adults and sleeping was pretty tough for multiple reasons. We were on the second floor facing the alley and were kept up until about 2am by loud music/DJ we believe coming from a bar nearby. We probably should have known when we saw ear plugs on the bed. More importantly, I’m 5’7 and my feet dangled off the edge of the sofa bed— instead of a normal hotel sofa bed with a mattress that unfolds, the back of the sofa pushes back and another piece pulls out so it’s 3 distinct different cushions. Each cushion was a different height and an inch gap between them with a metal rod. If you can sleep through noise okay/sleep late and are only staying in the queen bed or have small kids on the sofa bed, this is a nice place. But 3 or 4 adults will not be having a good time on that sofa bed.
The location of the hotel was great and parking was convenient (if a little tight). The actual bed was nice and we enjoyed the kitchen and layout- however, we traveled as a party of 4 adults and sleeping was pretty tough for multiple reasons. We were on the second floor facing the alley and were kept up until about 2am by loud music/DJ we believe coming from a bar nearby. We probably should have known when we saw ear plugs on the bed. More importantly, I’m 5’7 and my feet dangled off the edge of the sofa bed— instead of a normal hotel sofa bed with a mattress that unfolds, the back of the sofa pushes back and another piece pulls out so it’s 3 distinct different cushions. Each cushion was a different height and an inch gap between them with a metal rod. If you can sleep through noise okay/sleep late and are only staying in the queen bed or have small kids on the sofa bed, this is a nice place. But 3 or 4 adults will not be having a good time on that sofa bed.
10
Michelle
13 Apr 2025
·
Stayed 1 night
Loved this option! Great location!
Loved this option! Great location!
10
Trudi-ann
13 Jun 2025
·
Stayed 4 nights
Easy to check in and out. Great location with cafes, restaurants and supermarkets close by. A short stroll takes you to English Bay and gorgeous sunsets.
Easy to check in and out. Great location with cafes, restaurants and supermarkets close by. A short stroll takes you to English Bay and gorgeous sunsets.
10
Gavin
29 Jan 2025
·
Stayed 14 nights
Walking distance to most attractions around town.
Walking distance to most attractions around town.
10
Brenda
4 Oct 2025
·
Stayed 3 nights
Good location, safe, walkable. Lots of little shops and restaurants. Fatburger was our favorite restaurant. Two washers and two driers in a clean room. Very nice place to stay.
Good location, safe, walkable. Lots of little shops and restaurants. Fatburger was our favorite restaurant. Two washers and two driers in a clean room. Very nice place to stay.
10
Anne
6 Feb 2025
·
Stayed 4 nights
Walkable distance to rail, water taxi, groceries & fabulous restaurants. A great location.
Walkable distance to rail, water taxi, groceries & fabulous restaurants. A great location.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
No on-site restaurant is mentioned, and guests typically rely on the many nearby eateries or use in-room kitchens to self-cater. Food options in the immediate area are plentiful.
Related guest reviews
10
Eduardo
29 Apr 2025
·
Stayed 1 night
We had a short but amazing experience staying at Sonders! It surely helped making our time in Vancouver even greater. The staff is amazing and the app is super easy to access all the information we needed to have a smooth check in. The location is also a plus as it’s super close to the beach and have great restaurants around!
We had a short but amazing experience staying at Sonders! It surely helped making our time in Vancouver even greater. The staff is amazing and the app is super easy to access all the information we needed to have a smooth check in. The location is also a plus as it’s super close to the beach and have great restaurants around!
2
Sara
16 Jul 2024
·
Stayed 3 nights
This hotel is not a hotel at all - it is an old apartment building that has been converted to rooms for rent. There are no facilities, no services, no restaurant and almost no one at the "front desk".
This hotel is not a hotel at all - it is an old apartment building that has been converted to rooms for rent. There are no facilities, no services, no restaurant and almost no one at the "front desk".
10
Stephen
29 Apr 2025
·
Stayed 1 night
Delightful boutique hotel with ample room and updated kitchen. Short walk to grocery store and eateries. Close to downtown and English Bay seawall.
Delightful boutique hotel with ample room and updated kitchen. Short walk to grocery store and eateries. Close to downtown and English Bay seawall.
10
Elizabeth
28 Sept 2025
·
Stayed 4 nights
This apartment is located in a lovely leafy neighbourhood while also being in striking distance of downtown. We particularly enjoyed walking around the Sunset Beach area and right through to Stanley Park. There's a great little Thai around the corner and Sonder also provided some quality tips for local dining. While it did seem a little older than the photos showed, it was nonetheless a comfortable, safe and convenient place to stay.
This apartment is located in a lovely leafy neighbourhood while also being in striking distance of downtown. We particularly enjoyed walking around the Sunset Beach area and right through to Stanley Park. There's a great little Thai around the corner and Sonder also provided some quality tips for local dining. While it did seem a little older than the photos showed, it was nonetheless a comfortable, safe and convenient place to stay.
10
Donna
23 Aug 2025
·
Stayed 2 nights
This condo space was clean and comfortable. I felt safe in the property with a code for the front lobby and our room. The parking is also gated. There are dozens of restaurants within 1/2 a block of the residence.
This condo space was clean and comfortable. I felt safe in the property with a code for the front lobby and our room. The parking is also gated. There are dozens of restaurants within 1/2 a block of the residence.
10
STEPHANIE
20 May 2025
·
Stayed 1 night
Clean space and really comfortable bed. Close to downtown and restaurants. Really enjoyed our stay.
Clean space and really comfortable bed. Close to downtown and restaurants. Really enjoyed our stay.
10
Brenda
4 Oct 2025
·
Stayed 3 nights
Good location, safe, walkable. Lots of little shops and restaurants. Fatburger was our favorite restaurant. Two washers and two driers in a clean room. Very nice place to stay.
Good location, safe, walkable. Lots of little shops and restaurants. Fatburger was our favorite restaurant. Two washers and two driers in a clean room. Very nice place to stay.
10
Anne
6 Feb 2025
·
Stayed 4 nights
Walkable distance to rail, water taxi, groceries & fabulous restaurants. A great location.
Walkable distance to rail, water taxi, groceries & fabulous restaurants. A great location.
4
Adrian Ricardo
16 Sept 2025
·
Stayed 4 nights
No tienen servicios de hotel, en general no hay personal y si necesitas algo lo debes solicitar desde la aplicación del hotel. La limpieza la cobran aparte.
No tienen servicios de hotel, en general no hay personal y si necesitas algo lo debes solicitar desde la aplicación del hotel. La limpieza la cobran aparte.
10
Nathan
17 Oct 2023
·
Stayed 2 nights
Our stay at Sonder was just perfect. It was just a block away from Davie street, which has every dining experience possible. The hotel room was clean and the bed was a literal cloud. The little kitchen was convenient and the staff couldn’t have been more helpful. We landed a little early so we went to go put our luggage in the 24 hr storage lockers, but I had to change my shoes first. The front desk staff saw me trying to do that in the lobby and let us put our stuff in the room and check in earlierthan we were meant to. As we were checking out and the larger storage lockers were full, another front desk staff let us keep our luggage in an office while we walked around until our flight. I can’t even explain how pleasant they made our trip! We will definitely be back to Sonder and I highly recommend it!
Our stay at Sonder was just perfect. It was just a block away from Davie street, which has every dining experience possible. The hotel room was clean and the bed was a literal cloud. The little kitchen was convenient and the staff couldn’t have been more helpful. We landed a little early so we went to go put our luggage in the 24 hr storage lockers, but I had to change my shoes first. The front desk staff saw me trying to do that in the lobby and let us put our stuff in the room and check in earlierthan we were meant to. As we were checking out and the larger storage lockers were full, another front desk staff let us keep our luggage in an office while we walked around until our flight. I can’t even explain how pleasant they made our trip! We will definitely be back to Sonder and I highly recommend it!
Was this helpful?
AI-generated summary based on recent guest reviews
10
Allen
5 days ago
·
Stayed 1 night
Very helpful and friendly front desk staff. Suite was very well appointed with everything that we needed and was a good size, layout, location and was very fresh and clean. A really comfortable stay. Thank you
Very helpful and friendly front desk staff. Suite was very well appointed with everything that we needed and was a good size, layout, location and was very fresh and clean. A really comfortable stay. Thank you
10
Lynne
last week
·
Stayed 2 nights
I highly recommend this property. It's really nice and has great amenities.
I highly recommend this property. It's really nice and has great amenities.
10
Alexander
2 weeks ago
·
Stayed 8 nights
Nice location, walking distance to most attractions
Nice location, walking distance to most attractions
10
Kenneth
2 weeks ago
·
Stayed 2 nights
Wonderful unique apartment style hotel.
Wonderful unique apartment style hotel.
6
Ericka
3 weeks ago
·
Stayed 2 nights
Everything was great, only complaint was being told I was changing a diaper in the parking garage when I was using diaper wipes to wipe down my toddlers car seat. Although this is advertised as family friendly and they offer many family-friendly add ons, I am not sure if I will return with my family.
Everything was great, only complaint was being told I was changing a diaper in the parking garage when I was using diaper wipes to wipe down my toddlers car seat. Although this is advertised as family friendly and they offer many family-friendly add ons, I am not sure if I will return with my family.
FAQs about The Sunset Hotel West End
Is parking available at the property?
Self parking is available on-site for a fee of CAD 25 per night. Reservations are not required.
Does the property allow pets?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is from 16:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the property offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
Where is the property located in relation to key landmarks?
The property is located in Vancouver's West End, just a 4-minute walk from St. Paul's Hospital and 5 minutes from Sunset Beach. Key attractions such as the Vancouver International Film Centre and Robson Street are within a 1 km radius.
What are the policies for guests staying with children?
Children are welcome at the property. However, cribs (infant beds) are not available.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or extra beds. Guests should confirm any additional needs prior to arrival.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: 461.59539904479976USD
- 2026-09-20: NO DATA
- 2026-09-21: 382.59887438049316USD
- 2026-09-22: 350.69129697265623USD
- 2026-09-23: 378.38900858154295USD
- 2026-09-24: NO DATA
- 2026-09-25: 382.90199873046873USD
- 2026-09-26: 365.0309038482666USD
- 2026-09-27: 260.7435687973022USD
- 2026-09-28: 258.97302552947997USD
- 2026-09-29: 248.32146077117918USD
- 2026-09-30: 243.64484022369382USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 316.3427856018066USD
- 2026-10-04: 225.3251016860962USD
- 2026-10-05: 248.5304039337158USD
- 2026-10-06: 225.3251016860962USD
- 2026-10-07: NO DATA
- 2026-10-08: 210.6698818634033USD
- 2026-10-09: 257.8642728149414USD
- 2026-10-10: 262.48846927947994USD
- 2026-10-11: 197.1408077102661USD
- 2026-10-12: 214.33440057830808USD
- 2026-10-13: 216.1659505554199USD
- 2026-10-14: NO DATA
- 2026-10-15: 225.3251016860962USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 197.84693015594482USD
- 2026-10-19: 236.92630777587888USD
- 2026-10-20: 259.52182317962644USD
- 2026-10-21: 259.52182317962644USD
- 2026-10-22: 214.0827895019531USD
- 2026-10-23: 197.84693015594482USD
- 2026-10-24: 222.88304672698973USD
- 2026-10-25: 191.02139512786863USD
- 2026-10-26: 201.5114488708496USD
- 2026-10-27: 186.85622904815673USD
- 2026-10-28: 195.4034214050293USD
- 2026-10-29: 186.85622904815673USD
- 2026-10-30: 164.94177131805418USD
- 2026-10-31: 177.6963597793579USD
- 2026-11-01: 127.13776321487425USD
- 2026-11-02: 134.14535501480103USD
- 2026-11-03: 144.1562004432678USD
- 2026-11-04: 134.34300063858032USD
- 2026-11-05: 167.16192159729002USD
- 2026-11-06: 161.17464642944336USD
- 2026-11-07: 144.34726897277832USD
- 2026-11-08: 132.94885808258056USD
- 2026-11-09: 134.36923895339964USD
- 2026-11-10: 131.1990795158386USD
- 2026-11-11: 135.201587310791USD
- 2026-11-12: 137.14860864334105USD
- 2026-11-13: 162.33790757904052USD
- 2026-11-14: 156.49531096954345USD
- 2026-11-15: 127.16980793914794USD
- 2026-11-16: 132.71380797195434USD
- 2026-11-17: 148.27203393707273USD
- 2026-11-18: 145.1572849861145USD
The front desk is open daily from 8:00 AM - 8:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 19 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Covered self parking fee: CAD 25 per night
- Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Free wi-fi
Non-smoking rooms
Luggage storage
Self laundry
Parking Onsite
Services
Luggage storage
Self laundry
General
Non-smoking rooms
Internet
Free wi-fi
Activities
Fitness Center (nearby)
Parking
Parking
Parking Onsite