Name: Shangri-La Hangzhou
Address: 78 Beishan Road, Hangzhou, China, Hangzhou, Zhejiang, China
Rating: 7.88

Guest reviews

7.9

Good

Based on 497 verified reviews

Facilities

8

Cleanliness

8.2

Rooms

8

Service

8.3

Location

8

Dining

8.1

Who stays here?

Business

36%

Couple

20%

Family

27%

Group

9%

Solo

6%

10

Annie

Apr 15, 2026

·

Stayed 3 nights

Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel.

10

Zhenglin

Mar 31, 2026

·

Stayed 2 nights

Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.

10

YAT CHEONG

Dec 30, 2025

·

Stayed 2 nights

Good

8

David

Dec 29, 2025

·

Stayed 4 nights

The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.

10

Sheung Lap

Dec 18, 2025

·

Stayed 2 nights

good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again

78 Beishan Road, Hangzhou, China

Location

With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Yui Fei Temple. This family-friendly hotel is 0.1 mi (0.2 km) from Solitary Hill and 0.2 mi (0.3 km) from Xiling Seal Engraves Society.

Yui Fei Temple(0.1 miles)

Solitary Hill(0.2 miles)

Xiling Seal Engraves Society(0.2 miles)

Quyuan Park(0.2 miles)

West Lake(0.3 miles)

Beishan St(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free of charge. However, parking height restrictions apply.

Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee of approximately CNY 184 per person.

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request and may incur additional charges.

Yes, airport shuttle services are available for a fee of CNY 600 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details should be confirmed with the property prior to arrival.

The property is located in Hangzhou (Xihu), within a 10-minute walk of West Lake and Quyuan Park. It is approximately 0.1 mi (0.2 km) from Yui Fei Temple and Solitary Hill, and about 20.2 miles (32.6 km) from Hangzhou Xiaoshan International Airport.

Shangri-La Hangzhou

Amenities

Property description

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Guest reviews