What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7 AM to 10 AM for a fee of approximately EUR 12.9 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 14:00, and check-out is until 11:00. Early check-in and late check-out may be available for an additional fee; requests can be made upon arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including features like step-free entrances and accessible public areas. Specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Naples, within a 15-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. It is approximately 2.3 mi (3.6 km) from Via Toledo and 2.8 mi (4.5 km) from Molo Beverello Port.

What are the policies for guests staying with children?

Children 3 years old or younger can stay free when occupying the parent or guardian's room using existing bedding. All guests, including children, must be present at check-in and show a government-issued photo ID.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 10.0 per night, subject to availability. Advance request or confirmation may be required.

Grand Hotel Europa & Restaurant in Naples

Average nightly price at Grand Hotel Europa & Restaurant by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$79
March	US$89
April	US$125
May	US$129
June	US$113
July	US$97
August	US$86
September	US$123
October	US$130
November	US$89
December	US$83

What guests think

Grand Hotel Europa & Restaurant earns praise for its friendly staff, clean rooms, and excellent convenience next to Napoli Centrale, making it a practical base for day trips, airport access, and short stays despite its older style.

Many note the surrounding streets are dirty and can feel unsafe, especially late. Rooms range from small or dated to recently refreshed, with frequent noise from the street or corridors and some missing amenities like a fridge or kettle. Breakfast and dining feedback is mixed, from excellent coffee and good value to basic or staff-served portions that create queues. Best if you prioritize transport links over neighborhood charm.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an on-site restaurant and bar. The elevator stops at the second floor, so third-floor rooms require stairs.

Related guest reviews

8

John

21 May 2024

·

Stayed 2 nights

Fint hotel tæt på station god service og dejlig morgenmad men ingen elevator til 3 sal desværre

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8

Thomas Rene Manuel

19 Oct 2025

·

Stayed 5 nights

Sehr freundliches Personal, insbesondere beim Frühstück. Frühstück übersichtlich, aber ausreichend für einen Städtetrip. Sehr gute Lage für Ausflüge nach Pompeji und Sorrento (Zug) sowie zum Vesuv (Bus). Auch der Flughafenbus hält quasi vor der Tür. Zimmer sehr sauber, zum Innenhof liegend sehr ruhig, Jalousien zum kompletten verdunkeln des Zimmers. Zimmer im 3. OG sind nicht mit Fahrstuhl erreichbar. Schöne Bar neben der Lobby. Insgesamt war der Aufenthalt sehr angenehm und entsprach genau meinen Erwartungen.

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8

Samiha

31 May 2025

·

Stayed 4 nights

Great staff, especially Giano and Marcello who were super welcoming and helpful. The double room was smaller than what I thought I'd get but as I was alone, I didn't mind it. It would have been way too small for 2 people though. The bathroom was not very large but it looked newly refurbished and was working well. The room was cleaned daily. Breakfast was continental, served from 7 am to 10 am. The hotel is conveniently located within minutes of the Central train station, about 20 mn walk from the historical side of Naples. The streets around the hotel didn't feel too safe or clean though, so I used to come back early to avoid being out there at night. Please note the lift only goes up to the 2nd floor. If your room is on the 3rd floor, you'll have to use the stairs from the 2nd floor, not a big issue if you have small suitcases but it can be annoying if you have large pieces of luggage. Vending machines are available throughout the hotel for water and drinks. The hotel also has a restaurant and offers in room dining options.

6

griselle

30 May 2025

·

Stayed 2 nights

It is very well situated, almost across the street from the train station, surroundings are not that pretty and felt not so safe. Rooms are small, and elevator reaches only the second floor, so if you are on the third floor, you must carry your luggage via stairs. The restaurant is not so good and expensive for Napoli.

8

Joyce

12 May 2024

·

Stayed 4 nights

Great location beside the main station, for transport links, and within walking distance of the historic centre. Excellent restaurant , many more close by

8

Blair

18 Feb 2024

·

Stayed 1 night

Hotel was really nice. Comfortable and good facilities. The area was not so good but it was close to the train station.

8

Gregory

17 Oct 2025

·

Stayed 4 nights

Easy check in and 24 hour front desk staff. I had a single room that was small but had what I needed. Good AC. Although I didn’t eat there, it had a restaurant and bar that seemed to always be busy. Walking distance to the train station. Area around it may not look the best but that comes with being close to a train station. I walked home late at night and had no concerns.

8

Patricia

15 Sept 2024

·

Stayed 1 night

Nice looking hotel. Area around not great. Had to lug suitcase to third floor.

10

Braden

18 Jun 2025

·

Stayed 3 nights

Great staff! Lovely restaurant

10

Jeanne

5 Jul 2024

·

Stayed 2 nights

Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.

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Cleanliness

Rooms and common areas are frequently described as clean and well kept. A few isolated complaints mention bathroom issues or dated fixtures.

Related guest reviews

8

Jinna

26 Mar 2023

·

Stayed 1 night

The hotel was very clean and provided all of our needs. Loved the breakfast!

8

Tracy

2 Oct 2025

·

Stayed 1 night

Great location near the station, clean rooms.

8

Thomas Rene Manuel

19 Oct 2025

·

Stayed 5 nights

Sehr freundliches Personal, insbesondere beim Frühstück. Frühstück übersichtlich, aber ausreichend für einen Städtetrip. Sehr gute Lage für Ausflüge nach Pompeji und Sorrento (Zug) sowie zum Vesuv (Bus). Auch der Flughafenbus hält quasi vor der Tür. Zimmer sehr sauber, zum Innenhof liegend sehr ruhig, Jalousien zum kompletten verdunkeln des Zimmers. Zimmer im 3. OG sind nicht mit Fahrstuhl erreichbar. Schöne Bar neben der Lobby. Insgesamt war der Aufenthalt sehr angenehm und entsprach genau meinen Erwartungen.

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8

Keith Edward

28 Nov 2025

·

Stayed 4 nights

Old-fashioned but very clean. Very convenient location. Unexceptional breakfast.

10

Angéliris

23 Dec 2025

·

Stayed 3 nights

The room was super clean. The staff is very friendly. It is very well located, near the central train station.

10

Stanislav

2 Dec 2025

·

Stayed 1 night

The room was clean. The staff was very polite. The location was excellent

8

Diana

9 Jul 2025

·

Stayed 3 nights

Clean room, good service, excellent breakfast. Very convenient location, just a 5 minutes waking to main station, with a lot of choices fast food. However around the hotel is very dirty and chaotic. If you don't care it is very good choice.

8

Adrienne

20 Aug 2024

·

Stayed 1 night

Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.

2

Sulochana

14 Aug 2023

·

Stayed 1 night

The property had a disgusting bathroom with brown mold on the tiles. One elevator was not working. 3 police cars right in front of hotel with lots of homeless people who followed us to the train station. Horribly unsafe for families with small kids. Would not stay here again.

8

Maria

15 Jul 2025

·

Stayed 1 night

Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.

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Rooms

Rooms range from small and dated to spacious or newly refurbished; soundproofing is often weak, with street or corridor noise reported. Amenities can be limited, with several mentions of no fridge or kettle and occasional maintenance niggles.

Related guest reviews

6

Kristijan

16 May 2025

·

Stayed 2 nights

Room is not sound isolated from outside noise. Bed was uncomfortable. Bathroom needs updating. Staff were very nice.

8

Samiha

31 May 2025

·

Stayed 4 nights

Great staff, especially Giano and Marcello who were super welcoming and helpful. The double room was smaller than what I thought I'd get but as I was alone, I didn't mind it. It would have been way too small for 2 people though. The bathroom was not very large but it looked newly refurbished and was working well. The room was cleaned daily. Breakfast was continental, served from 7 am to 10 am. The hotel is conveniently located within minutes of the Central train station, about 20 mn walk from the historical side of Naples. The streets around the hotel didn't feel too safe or clean though, so I used to come back early to avoid being out there at night. Please note the lift only goes up to the 2nd floor. If your room is on the 3rd floor, you'll have to use the stairs from the 2nd floor, not a big issue if you have small suitcases but it can be annoying if you have large pieces of luggage. Vending machines are available throughout the hotel for water and drinks. The hotel also has a restaurant and offers in room dining options.

8

Jon

19 Sept 2025

·

Stayed 2 nights

Glimrende service. God beliggenhet. Rommene var ikke av det beste. Slitt bad og krypdyr på badet, men et greit opphold.

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6

Patcharaporn

3 Oct 2024

·

Stayed 1 night

No refrigerator in a room that I didn’t like about it.

6

Aydin

15 Dec 2025

·

Stayed 1 night

A good location, close to the central station. Nice spacious room, good facilities. There are lots of cafes and restaurants close by. The windows in the rooms with the street view are not well isolated and it can be very loud on that street until late. Overall, good value for money for a short stay.

10

Miryam

19 May 2025

·

Stayed 1 night

They gave us a loft type of room very ample space. Good for an over ight and half a block from Napoli Centralle train station

8

Ole

1 Jul 2025

·

Stayed 1 night

Komfortabel seng, nyrenoveret værelse. Ikke så lyddæmpet til naboværelse, mod gangen og gaden - meget støj fra gaden. God restaurant med den lækreste is. Ok morgenmad

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8

Anping

23 Mar 2023

·

Stayed 3 nights

It is comfortal stay with nice bedding, a newly remodeled bathroom, strong shower, quiet room. We didn't book breakfast or dinner. The room doesnt have kettle and refrigerator.

2

Tina

15 Sept 2025

·

Stayed 1 night

Luckily we only had one night here. Although the hotel was clean and the staff friendly and helpful, the rooms were very drab and uninviting and not somewhere you wanted to be in for long. The room next door was very noisy and sounded like children running around. We were informed that not all the rooms belonged to the hotel, but they did move us to a quiter room. The area around felt unsafe, especially for two women and was extremely dirty, litter everywhere. I would not recommend this area to stay in.

6

Jamie

8 May 2022

·

Stayed 5 nights

Wij verbleven in mei 5 nachten in dit hotel. De kamer was netjes schoon, evenals de rest van het hotel. Het ontbijt was goed en typisch Italiaans met zoete broodjes. De bedden waren wel erg hard (matras van 4 cm dik), dus niet het meest comfortabel. De rest van het hotel is erg gehorig. Wij werden enkele nachten wakker gehouden door het geschreeuw en gepraat van andere gasten. Dat hebben wij helaas als minder prettig ervaren.

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Service

Staff are widely praised as friendly and helpful, assisting with luggage storage, taxis, late check-outs and special requests. A few guests encountered brusque interactions or strict policies.

Related guest reviews

8

Jonelle

9 Oct 2025

·

Stayed 1 night

Nice staff, easy walk from train station.

10

Angéliris

23 Dec 2025

·

Stayed 3 nights

The room was super clean. The staff is very friendly. It is very well located, near the central train station.

6

Maria Corazon

2 Oct 2025

·

Stayed 2 nights

Room clean. Staff helpful. Booked our taxi to the airport. Neighborhood looks unsafe. Streets littered with trash.

10

Darryl

26 Jul 2025

·

Stayed 1 night

Great hotel! Safe and convenient location next to the train station. Friendly staff that were very accommodating. We also really appreciated that on checkout day, they held our luggage while we toured around the city.

6

EDNA

16 Aug 2024

·

Stayed 2 nights

We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.

4

Wennietanoron

15 Aug 2025

·

Stayed 1 night

Our airline went on strike and we had to leave early or risk getting stuck in Italy for 5 more days. Hotel refused to reimburse us for checking out early, was disappointing for a unique situation.

10

Stanislav

2 Dec 2025

·

Stayed 1 night

The room was clean. The staff was very polite. The location was excellent

10

Robert

10 Jul 2025

·

Stayed 1 night

Really friendly and helpful staff. Lots of communication and they were able to help us out with a travel cot, non-smoking room and even a last minute late check out. Breakfast was excellent - best coffee I’ve ever had at a hotel breakfast. While the area around the station was a little busy it didn’t disturb us and we never felt unsafe.

10

Malcolm Laurence

15 Oct 2025

·

Stayed 8 nights

Friendly and helpful staff made my stay very enjoyable

10

Ethnie

13 Sept 2023

·

Stayed 4 nights

We have no complaints about anything, everyone was so good and helpful especially one receptionist and unfortunately I don't know her name. She was so helpful we gave her a red rose.

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Location

Next to Napoli Centrale with easy access to trains, metro and airport buses, ideal for day trips. Many describe the immediate area as dirty, chaotic and uncomfortable at night.

Related guest reviews

10

Jonathan

10 Jun 2024

·

Stayed 2 nights

The property itself was beautiful and all the staff were very kind. It is right across from the train station which is very clean and has plenty of amenities and security inside, however the street between the two is very dirty and is a regular homeless spot.

6

Harmeet

5 Aug 2025

·

Stayed 3 nights

It’s a well connected hotel near Train station. But the area is very dirty ,smelly around it. So many beggars and illegal migrants roam around. Felt unsafe specially in the night. The hotel staff is very good both the lady and the young man. Stay there if u wanna explore Pompei ,Positano etc and come on time in the night.

8

Kelly

10 Jun 2024

·

Stayed 2 nights

Close to rail station…convenient, but not the nicest in terms of cleanliness and safety.

10

Angéliris

23 Dec 2025

·

Stayed 3 nights

The room was super clean. The staff is very friendly. It is very well located, near the central train station.

10

huayan

14 Nov 2023

·

Stayed 2 nights

Great location for transportation if you want to visit Pompeii, and some landmarks in Naples. Staff are very friendly and helpful. Breakfast is decent. Highly recommended.

8

nigel

17 Oct 2025

·

Stayed 1 night

Very convenient for the Station.

8

Maria

15 Jul 2025

·

Stayed 1 night

Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.

8

Gregory

17 Oct 2025

·

Stayed 4 nights

Easy check in and 24 hour front desk staff. I had a single room that was small but had what I needed. Good AC. Although I didn’t eat there, it had a restaurant and bar that seemed to always be busy. Walking distance to the train station. Area around it may not look the best but that comes with being close to a train station. I walked home late at night and had no concerns.

8

Pramoda

20 Aug 2023

·

Stayed 2 nights

It was convenient as it was near the train station, but at the same time, the area was not the cleanest or the safest.

10

Bernard

15 Jun 2025

·

Stayed 2 nights

Nice hotel near stations and public transport. Centro storica walkable

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Dining

Breakfast feedback is mixed: several praise the quality and coffee, while others find it basic or dislike staff-served portions that create queues. The on-site restaurant and bar get positive mentions, though one guest found the restaurant overpriced.

Related guest reviews

8

Jinna

26 Mar 2023

·

Stayed 1 night

The hotel was very clean and provided all of our needs. Loved the breakfast!

8

Keith Edward

28 Nov 2025

·

Stayed 4 nights

Old-fashioned but very clean. Very convenient location. Unexceptional breakfast.

6

GABRIEL

3 Sept 2025

·

Stayed 3 nights

Hotel próximo a estação Napole Centrale. Quarto tinha uma chave pra ligar o circuito do quarto, contudo era totalmente não prático, pois para usar o cofre, por exemplo, a chave estava no mesmo chaveiro do quarto e caso você tirasse a chave do circuito o quarto todo apagava e você não enxergava nada, nem o cofre. Ou seja, nada prático. O café da manhã foi outro ponto negativo, pois ovos, frios e pasticeria em geral, eram servidos por funcionários e não buffet livre. Isso gerava fila e desconforto. Somente pão e café que era self service. As redondezas do hotel não me pareceram muito amigáveis, mas também foi um sentimento, pois não tive problemas. Em resumo, era um quarto confortável, o chuveiro era muito bom, o óbice fica por conta da chave de circuito. O café também não era prático e muito limitado. Avaliação: razoável, não ficaria novamente.

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8

Laura

14 May 2025

·

Stayed 2 nights

The property was spotless, clean, conveniently located by the Napoli main station. The Neighbourhood is not fancy, but it’s safe.Breakfast was excellent, and the staff very attentive. The hotel also has a excellent restaurant, where we enjoyed the good dinner.

6

griselle

30 May 2025

·

Stayed 2 nights

It is very well situated, almost across the street from the train station, surroundings are not that pretty and felt not so safe. Rooms are small, and elevator reaches only the second floor, so if you are on the third floor, you must carry your luggage via stairs. The restaurant is not so good and expensive for Napoli.

8

Diana

9 Jul 2025

·

Stayed 3 nights

Clean room, good service, excellent breakfast. Very convenient location, just a 5 minutes waking to main station, with a lot of choices fast food. However around the hotel is very dirty and chaotic. If you don't care it is very good choice.

8

Joyce

12 May 2024

·

Stayed 4 nights

Great location beside the main station, for transport links, and within walking distance of the historic centre. Excellent restaurant , many more close by

8

Adrienne

20 Aug 2024

·

Stayed 1 night

Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.

10

Robert

10 Jul 2025

·

Stayed 1 night

Really friendly and helpful staff. Lots of communication and they were able to help us out with a travel cot, non-smoking room and even a last minute late check out. Breakfast was excellent - best coffee I’ve ever had at a hotel breakfast. While the area around the station was a little busy it didn’t disturb us and we never felt unsafe.

10

Braden

18 Jun 2025

·

Stayed 3 nights

Great staff! Lovely restaurant

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $92	6 $115	7 $88
8 $71	9 $76	10 $75	11 $75	12 $79	13 $120	14
15 $80	16 $88	17 $77	18 $77	19 $77	20 $77	21 $100
22 $77	23 $85	24 $76	25 $78	26 $78	27 $71	28 $97
29 $78	30 $76

Su	Mo	Tu	We	Th	Fr	Sa
		1 $78	2 $78	3 $76	4 $116	5 $177
6 $191	7 $128	8 $78	9 $76	10 $72	11 $76	12 $107
13 $78	14 $76	15 $76	16 $78	17 $78	18 $78	19 $101
20 $76	21 $78	22 $78	23 $78	24 $78	25 $69	26 $124
27 $128	28 $124	29 $128	30 $152	31 $150

Grand Hotel Europa & Restaurant

Prices for Grand Hotel Europa & Restaurant

Monthly average prices

About this property

Location

Room options

Single Room

Triple Room

Double Room Single Use

Family Room

Duplex with Mezzanine Room with Loft

Standard Double Or Twin Room

Guest reviews of Grand Hotel Europa & Restaurant

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hotel Europa & Restaurant

Prices for upcoming dates

Business details