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Eurostars Hotel Excelsior

US$402
/ night

Avg. for September

Eurostars Hotel Excelsior - Lobby
Eurostars Hotel Excelsior - Room
Eurostars Hotel Excelsior - Room
Eurostars Hotel Excelsior - Restaurant
Eurostars Hotel Excelsior - Bathroom

Prices for Eurostars Hotel Excelsior

Select dates to see prices and availability

US$402
/ night

Avg. for September

Monthly average prices

Nightly prices at Eurostars Hotel Excelsior average US$196 in the cheapest month (January) and US$470 in the most expensive month (October), based on the last 12 months.

Average nightly price at Eurostars Hotel Excelsior by month, last 12 months (USD)
MonthAverage price
JanuaryUS$196
FebruaryUS$226
MarchUS$332
AprilUS$380
MayUS$428
JuneUS$410
JulyUS$277
AugustUS$205
SeptemberUS$402
OctoberUS$470
NovemberUS$320
DecemberUS$265

Most expensive: October (~US$470)

Cheapest: January (~US$196)

About this property

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
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  • Restaurant

  • Non-smoking rooms

  • Babysitting/Child services

  • Room service

  • Tour desk

  • Dry cleaning

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Location

Via Partenope 48, Historical Center, Naples, Italy

Via Partenope (0.1 Miles)

Gulf of Naples (0.1 Miles)

Castel dell'Ovo (0.2 Miles)

Royal Palace (0.5 Miles)

Lungomare Caracciolo (0.5 Miles)

San Francesco di Paola (0.5 Miles)

More location info

Room options

4

Junior Suite, Sea View

Room details

2 Single Beds
or
1 Extra-Large Double Bed

Sleeps 2

323 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Superior Single Room

Room details

1 Single Bed

161 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

4

Suite, Sea View

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 2

431 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

4

Executive Suite, Sea View

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 2

592 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

3

Standard Suite, Sea View (3 Pax)

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 3

Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Superior Triple Room

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 3

215 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

3

Deluxe Double Room, Sea View

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 2

269 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Classic Double Room Single Use

Room details

1 Extra-Large Double Bed
or
2 Single Beds
Air Conditioning
Wi-Fi (Free)
Private Bathroom

3

Classic Double Room

Room details

2 Single Beds
or
1 Extra-Large Double Bed

Sleeps 2

215 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Executive Suite, Sea View (3 Pax)

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 3

Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Junior Suite, Sea View (Single Use)

Room details

2 Single Beds
or
1 Extra-Large Double Bed
Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Suite, Sea View (3 Pax)

Room details

2 Single Beds
or
1 Extra-Large Double Bed

Sleeps 3

Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Standard Suite, Sea View

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 2

377 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

4

Superior Double Room

Room details

1 Extra-Large Double Bed
or
2 Single Beds

Sleeps 2

215 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

4

Superior Double Room, 2 Bedrooms, Connecting Rooms

Room details

2 Single Beds
or
1 Extra-Large Double Bed

Sleeps 5

Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Superior Double Room, Connecting Rooms

Room details

4× Single Beds
or
2 Extra-Large Double Beds

Sleeps 5

431 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom

2

Superior Double Room Single Use

Room details

1 Extra-Large Double Bed
or
2 Single Beds
Air Conditioning
Wi-Fi (Free)
Private Bathroom

Guest reviews of Eurostars Hotel Excelsior

What guests think

AI-generated summary based on recent guest reviews

At Eurostars Hotel Excelsior, travelers praise the waterfront location and sweeping Bay of Naples views, large classic rooms, and generally friendly service, while noting dated facilities, patchy Wi-Fi, occasional noise from nearby works, and inconsistencies in staff attentiveness.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Spacious

Service

Friendly

Location

Waterfront

Dining

Inconsistent

Was this helpful?

4

Daren

IAN-logo

2 weeks ago

·

Stayed 4 nights

This is a grand old hotel that has frankly really nice rooms and could have been excellent. The staff were dismissive and at times rude, The AC didn’t go lower than 24 which made the room unbearable, the electric sockets were broken so you couldn’t charge devices and the lights flickered on and off. We reported all to reception but they were not resolved. We took the decision to leave early and cut our holiday short. On return they denied that we had reported any problems and refused to refund the unused nights. In comparison hotels.com were brilliant and have us vouchers to the value of the missed night.
This is a grand old hotel that has frankly really nice rooms and could have been excellent. The staff were dismissive and at times rude, The AC didn’t go lower than 24 which made the room unbearable, the electric sockets were broken so you couldn’t charge devices and the lights flickered on and off. We reported all to reception but they were not resolved. We took the decision to leave early and cut our holiday short. On return they denied that we had reported any problems and refused to refund the unused nights. In comparison hotels.com were brilliant and have us vouchers to the value of the missed night.
6

Alison

IAN-logo

3 weeks ago

·

Stayed 2 nights

Really good location, loved being on the water (especially in the evening). It was easy to get to and from all parts of the city and felt like we had more breathing space on the bay. We had a lovely little terrace and used it every evening. The hotel staff were generally friendly. The hotel has seen better days, faded grandeur might even be generous. The bathroom was covered in mould and if we hadn’t been so tired and not noticed the first night we would have asked to move, but there were signs of the same in the corridors anyway. The room was also smaller than pictures but I think we had been moved. Bigger terrace but smaller room. We had a “special rate” which was apparently almost half price (not quite when compared). Not sure we would stay again but relative to other options the location and personal outside space overlooking the bay were really good. Would look for a deal at one of the newer hotels / more recently refurbished nearby.
Really good location, loved being on the water (especially in the evening). It was easy to get to and from all parts of the city and felt like we had more breathing space on the bay. We had a lovely little terrace and used it every evening. The hotel staff were generally friendly. The hotel has seen better days, faded grandeur might even be generous. The bathroom was covered in mould and if we hadn’t been so tired and not noticed the first night we would have asked to move, but there were signs of the same in the corridors anyway. The room was also smaller than pictures but I think we had been moved. Bigger terrace but smaller room. We had a “special rate” which was apparently almost half price (not quite when compared). Not sure we would stay again but relative to other options the location and personal outside space overlooking the bay were really good. Would look for a deal at one of the newer hotels / more recently refurbished nearby.
10

David

IAN-logo

4 weeks ago

·

Stayed 2 nights

The entire hotel was fabulous! The bed was cozy, the staff were excellent, the breakfast was top notch and the location along the waterfront was perfect!
The entire hotel was fabulous! The bed was cozy, the staff were excellent, the breakfast was top notch and the location along the waterfront was perfect!
8

JEPPE

IAN-logo

2 Aug 2026

·

Stayed 5 nights

A classic hotel with history. Could use a little brush-up but all in all a super nice experience, as always staying at an Excelsior property.
A classic hotel with history. Could use a little brush-up but all in all a super nice experience, as always staying at an Excelsior property.
10

Diane

IAN-logo

16 Jul 2026

·

Stayed 2 nights

Beautiful hotel inside and out, and on the waterfront. Clean room and comfortable bed. Includes blow dryer, shampoo, conditioner and body wash. Had complimentary champagne and treats at night in the lobby. Front desk was helpful in getting a taxi and with luggage, in addition to describing restaurants and areas to see. Easily walkable to everything. Felt very safe walking around, even at night.
Beautiful hotel inside and out, and on the waterfront. Clean room and comfortable bed. Includes blow dryer, shampoo, conditioner and body wash. Had complimentary champagne and treats at night in the lobby. Front desk was helpful in getting a taxi and with luggage, in addition to describing restaurants and areas to see. Easily walkable to everything. Felt very safe walking around, even at night.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Eurostars Hotel Excelsior

Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 30 per person.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to inquire about specific needs prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Naples, just steps from the Gulf of Naples and 14 minutes by foot from Molo Beverello Port. It is 0.7 mi from Via Toledo and 0.2 mi from Castel dell'Ovo.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 2 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 60 per night. Advance request or confirmation is required for availability.

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Prices for upcoming dates

September 2026
October 2026

Cheaper

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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