Novotel Hamburg Central Station
US$179
/ night
Avg. for November
Prices for Novotel Hamburg Central Station
Select dates to see prices and availability
US$179
/ night
Avg. for November
Monthly average prices
Nightly prices at Novotel Hamburg Central Station average US$140 in the cheapest month (January) and US$249 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$140 |
| February | US$149 |
| March | US$163 |
| April | US$196 |
| May | US$217 |
| June | US$187 |
| July | US$161 |
| August | US$177 |
| September | US$249 |
| October | US$179 |
| November | US$179 |
| December | US$192 |
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Nov · US$179
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D
Most expensive: September (~US$249)
Cheapest: January (~US$140)
About this property
Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and bike storage.
Amenities
Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and bike storage.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Mysa, a restaurant which specializes in Scandinavian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 227 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
With a stay at Novotel Hamburg Central Station, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 1.2 mi (2 km) from Elbe Philharmonic Hall and 1.6 mi (2.5 km) from Reeperbahn.
What's nearby
Moenckebergstrasse(0.1 Miles)
Markthalle Hamburg(0.1 Miles)
Levantehaus(0.2 Miles)
Chilehaus(0.3 Miles)
Elbe(0.3 Miles)
Hamburger Kunsthalle(0.4 Miles)
St. Peter's Church(0.4 Miles)
Europa Passage(0.4 Miles)
Schauspielhaus(0.4 Miles)
Inner Alster Lake(0.5 Miles)
Rathausmarket(0.5 Miles)
Hamburg City Hall(0.6 Miles)
Jungfernstieg(0.6 Miles)
Alsterarkaden(0.6 Miles)
Neuer Wall(0.6 Miles)
Hamburg Airport (HAM)(7.8 Miles)
Hamburg Finkenwerder Airport (XFW)(14.6 Miles)
Lübeck (LBC)(46 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Housekeeping
Banquet facilities
Location
Steinstrasse 1, Altstadt Hamburg, Hamburg, Germany
Moenckebergstrasse (0.1 Miles)
Markthalle Hamburg (0.1 Miles)
Levantehaus (0.2 Miles)
Chilehaus (0.3 Miles)
Elbe (0.3 Miles)
Hamburger Kunsthalle (0.4 Miles)
Room options
10
Family Room, 1 Queen Bed with Sofa Bed
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Executive Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Standard Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Superior Room, 1 Double Bed with Sofa Bed
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Standard Twin Room
Room details
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Novotel Hamburg Central Station
8.8
Fabulous
Based on 437 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Novotel Hamburg Central Station, travellers highlight a central, walkable location near the main station and mostly new, very clean interiors, while noting occasional service hiccups and some dining or bar disruptions due to private events.
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What guests think
At Novotel Hamburg Central Station, travellers highlight a central, walkable location near the main station and mostly new, very clean interiors, while noting occasional service hiccups and some dining or bar disruptions due to private events.
Rooms are modern and generally quiet, with comfortable beds and extras like coffee machines, though a few guests mention weak air conditioning or heating, street noise in some rooms, and smaller layouts or sofa beds better for children. Service is often described as friendly, but reports include slow checkout, inattentive or inconsistent restaurant/bar service, room allocation or housekeeping lapses, and an isolated billing issue; parking is convenient beneath the hotel yet can be pricey. Overall, expect a clean, central stay with modern comforts and some service or dining inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
On-site bar and restaurant are convenient, but some reviews report closures for private events and inconsistent service. Parking is available directly under the hotel or nearby, though costs can be high.
Related guest reviews
10
Andrew
8 Dec 2025
·
Stayed 2 nights
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
10
Christian
23 Feb 2025
·
Stayed 2 nights
Sehr schönes Hotel die Zimmer sind modern eingerichtet. Der Service der Mitarbeiter war immer top sehr freundliche und hilfsbereite Angestellte. Parken ist direkt im Parkhaus unter dem Hotel möglich und mit dem Aufzug kommt man direkt an der Rezeption raus.
Sehr schönes Hotel die Zimmer sind modern eingerichtet. Der Service der Mitarbeiter war immer top sehr freundliche und hilfsbereite Angestellte. Parken ist direkt im Parkhaus unter dem Hotel möglich und mit dem Aufzug kommt man direkt an der Rezeption raus.
8
Jesper
18 Jul 2024
·
Stayed 3 nights
A standard experience with a friendly staff. But...... The breakfast buffet, bread, fruit, bacon etc. was not filled up after 9, and was not impressive. So to get a decent breakfast, be there before 9. The parking is not affiliated with the hotel, so the price of 30 euro a day, is only in affect if the car stays in the lot and doesn't leave during the day.
A standard experience with a friendly staff. But...... The breakfast buffet, bread, fruit, bacon etc. was not filled up after 9, and was not impressive. So to get a decent breakfast, be there before 9. The parking is not affiliated with the hotel, so the price of 30 euro a day, is only in affect if the car stays in the lot and doesn't leave during the day.
8
Carl Stuart
13 Sept 2025
·
Stayed 2 nights
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
8
Kasper
28 Apr 2025
·
Stayed 3 nights
Dejligt hotel som ligger centralt i Hamborg, lige ved siden af hovedbanegården og et stenkast fra midtbyen. Der er offentligt parkering lige under hotellet (lidt dyrt, men nemt). Hotellet var ryddeligt og lækkert, fin morgenmadsbuffet, dog var brødet lidt kedeligt. Personalet var meget hjælpsomme og nemme at snakke engelsk med. Vi vil anbefale hotellet.
Dejligt hotel som ligger centralt i Hamborg, lige ved siden af hovedbanegården og et stenkast fra midtbyen. Der er offentligt parkering lige under hotellet (lidt dyrt, men nemt). Hotellet var ryddeligt og lækkert, fin morgenmadsbuffet, dog var brødet lidt kedeligt. Personalet var meget hjælpsomme og nemme at snakke engelsk med. Vi vil anbefale hotellet.
8
Alastair
7 Jun 2025
·
Stayed 5 nights
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
6
Jerome
23 May 2025
·
Stayed 1 night
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
8
Torben
24 Nov 2024
·
Stayed 1 night
New modern hotel. Parking garage under the hotel with EV charging.
New modern hotel. Parking garage under the hotel with EV charging.
10
Mogens
30 Sept 2024
·
Stayed 2 nights
Lækkert hotel. OK fitnessrum. Lækker varieret morgenbuffet. Venligt personale.
Lækkert hotel. OK fitnessrum. Lækker varieret morgenbuffet. Venligt personale.
8
Duane
15 Jul 2025
·
Stayed 1 night
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the hotel and rooms very clean and new-feeling. A few noted issues such as odors, late or missed housekeeping, and cup handling in bathrooms, plus an isolated report of a dirty room or linty towels.
Related guest reviews
8
Hannah
14 Dec 2025
·
Stayed 3 nights
Værelse og bad var rent. Personalet meget serviceminded. Morgenmaden var alsidig og god.
Værelse og bad var rent. Personalet meget serviceminded. Morgenmaden var alsidig og god.
10
Cameron
15 Aug 2025
·
Stayed 1 night
Looked like a brand new property, furnished well & very clean.
Looked like a brand new property, furnished well & very clean.
6
AYAKO
20 Sept 2024
·
Stayed 5 nights
Its location is very good as it is on the subway station and very close to the central station. The rooms are very clean as it is a new hotel. Towels are clean and big size. Clean ( maybe ) coffee cups and glass cups were arranged in the room But what surprised me is that maids washed the used coffee cups at the bathroom and returned them on the cabinet. In addition, they did not change used glass cups at all during my stay ( one week ). This is not acceptable for me.
Its location is very good as it is on the subway station and very close to the central station. The rooms are very clean as it is a new hotel. Towels are clean and big size. Clean ( maybe ) coffee cups and glass cups were arranged in the room But what surprised me is that maids washed the used coffee cups at the bathroom and returned them on the cabinet. In addition, they did not change used glass cups at all during my stay ( one week ). This is not acceptable for me.
8
Wolfgang
25 Nov 2025
·
Stayed 4 nights
Zimmer war soweit in Ordnung, Geruch etwas komisch. Es wurde angekündigt, dass alle zwei Tage ein frisches Wasser im Zimmer steht, war innerhalb unserer 4 Tage nicht der Fall. Das Frühstück war super, ausreichend und abwechslungsreich. Der Zimmerservice ist etwas verbesserungswürdig, Zimmerteinigung um 16:00 ist etwas ungewöhnlich, meine Vermutung ist, dass hier etwas Personalnot herrscht. Aber alles in allem, im Bezug auf den Preis, war alles soweit okay. Würden wahrscheinlich dieses Hotel wieder wählen, da die Lage einfach ideal ist, 10min zu Fuß ist das Rathaus aber auch der Beginn der Speicherstadt erreichbar.
Zimmer war soweit in Ordnung, Geruch etwas komisch. Es wurde angekündigt, dass alle zwei Tage ein frisches Wasser im Zimmer steht, war innerhalb unserer 4 Tage nicht der Fall. Das Frühstück war super, ausreichend und abwechslungsreich. Der Zimmerservice ist etwas verbesserungswürdig, Zimmerteinigung um 16:00 ist etwas ungewöhnlich, meine Vermutung ist, dass hier etwas Personalnot herrscht. Aber alles in allem, im Bezug auf den Preis, war alles soweit okay. Würden wahrscheinlich dieses Hotel wieder wählen, da die Lage einfach ideal ist, 10min zu Fuß ist das Rathaus aber auch der Beginn der Speicherstadt erreichbar.
6
Peter Nicolaj
18 Jul 2025
·
Stayed 3 nights
THe room was OK, I think the hotel was reasonably new. Breakfast was good. I was surprised that the room was not cleaned in the 3 days I was there. I had a "do not clean" on the door the 1st day, but not the others. Can't say it's a general thing, because I don't know, but I will not be staying at Novotel again.
THe room was OK, I think the hotel was reasonably new. Breakfast was good. I was surprised that the room was not cleaned in the 3 days I was there. I had a "do not clean" on the door the 1st day, but not the others. Can't say it's a general thing, because I don't know, but I will not be staying at Novotel again.
6
Lars
16 Feb 2025
·
Stayed 2 nights
Hotellet er god standard, men en meget kraftig lugt i hele hotellet.
Hotellet er god standard, men en meget kraftig lugt i hele hotellet.
2
Steve
16 Apr 2024
·
Stayed 3 nights
Dafür das das Hotel laut Aussage im März 2024 eröffnet/renoviert wurde, hat man gar nichts davon gesehen. Zimmer recht dreckig gewesen, Handtücher sehr fusselig, für das Geld, bin ich schon in schöneren Hotels gewesen. Ärgert mich, dass ich so viel bezahlt habe.
Dafür das das Hotel laut Aussage im März 2024 eröffnet/renoviert wurde, hat man gar nichts davon gesehen. Zimmer recht dreckig gewesen, Handtücher sehr fusselig, für das Geld, bin ich schon in schöneren Hotels gewesen. Ärgert mich, dass ich so viel bezahlt habe.
10
Courtney
18 Apr 2024
·
Stayed 1 night
Convenient, lots of space, great location, and very new! Only complaint was the towels were so new that they shed fuzz a bit. Had a great short stay overall!
Convenient, lots of space, great location, and very new! Only complaint was the towels were so new that they shed fuzz a bit. Had a great short stay overall!
10
John Thomas
10 Dec 2024
·
Stayed 3 nights
Great location close to everything, clean and comfortable modern room.
Great location close to everything, clean and comfortable modern room.
10
Magdalena
21 Oct 2025
·
Stayed 3 nights
Das Hotel ist sehr nah am Hauptbahnhof gelegen, was wirklich praktisch war. Rathaus und Speicherstadt ist gut zu Fuß erreichbar. Das Zimmer war sehr sauber und sah frisch renoviert aus. Man hat auch nichts von den Nebenzimmern oder Lärm von außen gehört, wirklich super.
Das Hotel ist sehr nah am Hauptbahnhof gelegen, was wirklich praktisch war. Rathaus und Speicherstadt ist gut zu Fuß erreichbar. Das Zimmer war sehr sauber und sah frisch renoviert aus. Man hat auch nichts von den Nebenzimmern oder Lärm von außen gehört, wirklich super.
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AI-generated summary based on recent guest reviews
Rooms
Modern rooms are generally quiet with comfortable beds, and some include extras like Nespresso or bottled water. Some guests mention weak climate control, occasional street noise or bad beds, compact layouts, and sofa beds better suited to children.
Related guest reviews
10
James
16 Aug 2024
·
Stayed 3 nights
New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
10
Andrew
8 Dec 2025
·
Stayed 2 nights
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
10
Florian
4 Nov 2024
·
Stayed 3 nights
Top Lage, 5 Minuten zu Fuß zum Hauptbahnhof, U-Bahn direkt vor der Türe, Mönckeberg-Straße ums Eck. Trotzdem absolut ruhig (mit geschlossenem Fenster) Super nettes Personal, gutes Frühstück. Für 3 Personen sind die Zimmer etwas eng und das Sofa-Bett eher nur für Kinder geeignet. Wir kommen gerne wieder.
Top Lage, 5 Minuten zu Fuß zum Hauptbahnhof, U-Bahn direkt vor der Türe, Mönckeberg-Straße ums Eck. Trotzdem absolut ruhig (mit geschlossenem Fenster) Super nettes Personal, gutes Frühstück. Für 3 Personen sind die Zimmer etwas eng und das Sofa-Bett eher nur für Kinder geeignet. Wir kommen gerne wieder.
10
Krystal
28 Oct 2025
·
Stayed 1 night
Friendly and welcoming staff. Quiet, very comfortable sleep
Friendly and welcoming staff. Quiet, very comfortable sleep
8
Carl Stuart
13 Sept 2025
·
Stayed 2 nights
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
4
Rasmus
21 Dec 2025
·
Stayed 1 night
Dårlige senge og meget larm fra gaden
Dårlige senge og meget larm fra gaden
2
magnus
22 Jul 2025
·
Stayed 1 night
Ventilasjonen var forferdelig, det var altfor varmt
Ventilasjonen var forferdelig, det var altfor varmt
4
Rasida
24 Apr 2024
·
Stayed 9 nights
I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
8
Cindie
4 Dec 2025
·
Stayed 3 nights
Very quiet room
Very quiet room
10
Magdalena
21 Oct 2025
·
Stayed 3 nights
Das Hotel ist sehr nah am Hauptbahnhof gelegen, was wirklich praktisch war. Rathaus und Speicherstadt ist gut zu Fuß erreichbar. Das Zimmer war sehr sauber und sah frisch renoviert aus. Man hat auch nichts von den Nebenzimmern oder Lärm von außen gehört, wirklich super.
Das Hotel ist sehr nah am Hauptbahnhof gelegen, was wirklich praktisch war. Rathaus und Speicherstadt ist gut zu Fuß erreichbar. Das Zimmer war sehr sauber und sah frisch renoviert aus. Man hat auch nichts von den Nebenzimmern oder Lärm von außen gehört, wirklich super.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful. However, reviews also cite lapses such as slow checkout, inattentive or unavailable restaurant/room service, room-type mismatches, housekeeping practices, and a billing or authorization issue.
Related guest reviews
10
Omayma
4 Nov 2025
·
Stayed 2 nights
Great location, amazing staff and tasty and nourishing breakfast.
Great location, amazing staff and tasty and nourishing breakfast.
6
AYAKO
20 Sept 2024
·
Stayed 5 nights
Its location is very good as it is on the subway station and very close to the central station. The rooms are very clean as it is a new hotel. Towels are clean and big size. Clean ( maybe ) coffee cups and glass cups were arranged in the room But what surprised me is that maids washed the used coffee cups at the bathroom and returned them on the cabinet. In addition, they did not change used glass cups at all during my stay ( one week ). This is not acceptable for me.
Its location is very good as it is on the subway station and very close to the central station. The rooms are very clean as it is a new hotel. Towels are clean and big size. Clean ( maybe ) coffee cups and glass cups were arranged in the room But what surprised me is that maids washed the used coffee cups at the bathroom and returned them on the cabinet. In addition, they did not change used glass cups at all during my stay ( one week ). This is not acceptable for me.
4
Christoffer
17 Feb 2026
·
Stayed 1 night
I arrived just after 9pm and were confirmed room service was available. After two visits to the reception, several searches of the room for a menu (which I was told was there twice) trying to go through their membership subscription I finally, at 9:35 got through to room service only to be told that kitchen closed at 9:30.. and they couldn't help. I was also allocated a room with twin beds, I have asked for double, they could change the room in their systems, so I didn't get the room I had booked.. Overall, very poor service
I arrived just after 9pm and were confirmed room service was available. After two visits to the reception, several searches of the room for a menu (which I was told was there twice) trying to go through their membership subscription I finally, at 9:35 got through to room service only to be told that kitchen closed at 9:30.. and they couldn't help. I was also allocated a room with twin beds, I have asked for double, they could change the room in their systems, so I didn't get the room I had booked.. Overall, very poor service
8
Carl Stuart
13 Sept 2025
·
Stayed 2 nights
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
6
Raimondo
19 Jan 2026
·
Stayed 2 nights
Check in ok , check out langsam … Zimmer sauber , keine Bodylotion im Bad . ok insgesamt aber
Check in ok , check out langsam … Zimmer sauber , keine Bodylotion im Bad . ok insgesamt aber
10
Michael
5 Nov 2024
·
Stayed 1 night
Freundlicher und schneller Checkin Schönes Zimmer
Freundlicher und schneller Checkin Schönes Zimmer
4
Rasida
24 Apr 2024
·
Stayed 9 nights
I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
I stayed 10 days. Booked hotel and payed online at hotels.com about six week before stay. Giving low rating because hotel kept charging stay on my credit card during my stay. I talked at three occasions to receptionist (5 of them overal present) and they ensured me that is how their computer system work, and there will be no charges at end of stay. However, I am still being charged and now upon return to USA disputing charges through my credit card. If you stay in this hotel make sure not to pay anything in advance. Otherwise, hotel is brand new, clean, and at convenient location, just few minutes by foot from shops and restaurants. Our room was small for USA standards, but bathroom and shower are really nice except for the hooks provided for towels or clothes; they slide down, I would bring one that hours over door with me. All personnel is in training and learning on the go and you will need to tolarate some inefficiencies if you book hotel soon.
10
Mary
6 Sept 2025
·
Stayed 3 nights
I found the staff very helpful . Especially Kathryn . The breakfast was excellent . I loved that it was convenient for the station and the shopping streets . Would stay there again .
I found the staff very helpful . Especially Kathryn . The breakfast was excellent . I loved that it was convenient for the station and the shopping streets . Would stay there again .
6
Jerome
23 May 2025
·
Stayed 1 night
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
10
JASON
12 Oct 2025
·
Stayed 1 night
Great hotel with a wonderful staff! The hotel is very close to the central station and easy walking distance to shopping and main attractions.
Great hotel with a wonderful staff! The hotel is very close to the central station and easy walking distance to shopping and main attractions.
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AI-generated summary based on recent guest reviews
Location
Very central and walkable location close to Hamburg Hauptbahnhof, shopping, and sights, with U Bahn access nearby. Some note construction around the hotel, though rooms are typically well insulated from outside noise.
Related guest reviews
10
Andrew
8 Dec 2025
·
Stayed 2 nights
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
8
WEIPING
9 Jun 2024
·
Stayed 1 night
Hotel is near the central station, easy to go to the city hall & ciry center.
Hotel is near the central station, easy to go to the city hall & ciry center.
8
Kasper
28 Apr 2025
·
Stayed 3 nights
Dejligt hotel som ligger centralt i Hamborg, lige ved siden af hovedbanegården og et stenkast fra midtbyen. Der er offentligt parkering lige under hotellet (lidt dyrt, men nemt). Hotellet var ryddeligt og lækkert, fin morgenmadsbuffet, dog var brødet lidt kedeligt. Personalet var meget hjælpsomme og nemme at snakke engelsk med. Vi vil anbefale hotellet.
Dejligt hotel som ligger centralt i Hamborg, lige ved siden af hovedbanegården og et stenkast fra midtbyen. Der er offentligt parkering lige under hotellet (lidt dyrt, men nemt). Hotellet var ryddeligt og lækkert, fin morgenmadsbuffet, dog var brødet lidt kedeligt. Personalet var meget hjælpsomme og nemme at snakke engelsk med. Vi vil anbefale hotellet.
10
Elena
21 Jan 2025
·
Stayed 3 nights
Very good hotel, fantastic location :railway station, city center, metro, parking houses.
Very good hotel, fantastic location :railway station, city center, metro, parking houses.
10
Patricia
12 Dec 2024
·
Stayed 3 nights
Excellent hotel near central station. Room was large and well appointed. Staff were friendly and efficient from reception, restaurant and housekeeping. Hotel is on a busy road but there is no traffic noise. It is very central and we walked to most of the sites we wanted to visit. U Bahn station is directly outside hotel entrance. Liked everything about this hotel.
Excellent hotel near central station. Room was large and well appointed. Staff were friendly and efficient from reception, restaurant and housekeeping. Hotel is on a busy road but there is no traffic noise. It is very central and we walked to most of the sites we wanted to visit. U Bahn station is directly outside hotel entrance. Liked everything about this hotel.
10
John Thomas
10 Dec 2024
·
Stayed 3 nights
Great location close to everything, clean and comfortable modern room.
Great location close to everything, clean and comfortable modern room.
10
Uwe
20 Jan 2025
·
Stayed 3 nights
Sehr zentral am Bahnhof aber auf der besseren/sichereren Seite. Und fussläufig zur Hafencity und zur Einkaufsstraße Mönckebergstraße.
Sehr zentral am Bahnhof aber auf der besseren/sichereren Seite. Und fussläufig zur Hafencity und zur Einkaufsstraße Mönckebergstraße.
10
Cornelia
21 May 2025
·
Stayed 6 nights
The Hotel is close to the main railway station, to the main shopping road, the Speicherstadt, Elbphilharmonie, Landungsbrücken, Underground- and busstation ... everything is reachable by foot ... The only thing is a construction site right now around the hotel. But one cannot hear any noise in the room.
The Hotel is close to the main railway station, to the main shopping road, the Speicherstadt, Elbphilharmonie, Landungsbrücken, Underground- and busstation ... everything is reachable by foot ... The only thing is a construction site right now around the hotel. But one cannot hear any noise in the room.
8
Duane
15 Jul 2025
·
Stayed 1 night
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
10
Magdalena
21 Oct 2025
·
Stayed 3 nights
Das Hotel ist sehr nah am Hauptbahnhof gelegen, was wirklich praktisch war. Rathaus und Speicherstadt ist gut zu Fuß erreichbar. Das Zimmer war sehr sauber und sah frisch renoviert aus. Man hat auch nichts von den Nebenzimmern oder Lärm von außen gehört, wirklich super.
Das Hotel ist sehr nah am Hauptbahnhof gelegen, was wirklich praktisch war. Rathaus und Speicherstadt ist gut zu Fuß erreichbar. Das Zimmer war sehr sauber und sah frisch renoviert aus. Man hat auch nichts von den Nebenzimmern oder Lärm von außen gehört, wirklich super.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for quality and variety. Others found it overpriced or poorly replenished, and evening dining can be limited or closed for events with uneven service and value.
Related guest reviews
10
James
16 Aug 2024
·
Stayed 3 nights
New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
New hotel. Friendly staff. Room is spacious with a wonderful bed. Nespresso machine in room was nice. Breakfast is way over priced & not worth it, other options in walking distance.
8
Hannah
14 Dec 2025
·
Stayed 3 nights
Værelse og bad var rent. Personalet meget serviceminded. Morgenmaden var alsidig og god.
Værelse og bad var rent. Personalet meget serviceminded. Morgenmaden var alsidig og god.
8
Ruediger
4 Oct 2025
·
Stayed 6 nights
Alles super bis auf die extrem harten Brötchen zum Frühstück
Alles super bis auf die extrem harten Brötchen zum Frühstück
10
Omayma
4 Nov 2025
·
Stayed 2 nights
Great location, amazing staff and tasty and nourishing breakfast.
Great location, amazing staff and tasty and nourishing breakfast.
8
Jesper
18 Jul 2024
·
Stayed 3 nights
A standard experience with a friendly staff. But...... The breakfast buffet, bread, fruit, bacon etc. was not filled up after 9, and was not impressive. So to get a decent breakfast, be there before 9. The parking is not affiliated with the hotel, so the price of 30 euro a day, is only in affect if the car stays in the lot and doesn't leave during the day.
A standard experience with a friendly staff. But...... The breakfast buffet, bread, fruit, bacon etc. was not filled up after 9, and was not impressive. So to get a decent breakfast, be there before 9. The parking is not affiliated with the hotel, so the price of 30 euro a day, is only in affect if the car stays in the lot and doesn't leave during the day.
10
Mark
23 Sept 2024
·
Stayed 3 nights
What a wonderful hotel! The rooms were delightful, the staff were excellent, and the location was convenient. Although I’m not sure how long the hotel has been around, it felt quite new due to its cleanliness and upkeep. However, the evening restaurant experience was disappointing; we spent a significant amount on a nice meal, but it didn’t meet our expectations against the cost.
What a wonderful hotel! The rooms were delightful, the staff were excellent, and the location was convenient. Although I’m not sure how long the hotel has been around, it felt quite new due to its cleanliness and upkeep. However, the evening restaurant experience was disappointing; we spent a significant amount on a nice meal, but it didn’t meet our expectations against the cost.
8
Alastair
7 Jun 2025
·
Stayed 5 nights
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
6
Jerome
23 May 2025
·
Stayed 1 night
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
10
Marlene
19 Oct 2025
·
Stayed 2 nights
Beautiful hotel. The room was clean with a very comfy bed. Lots of variety at breakfast. Would definitely stay again.
Beautiful hotel. The room was clean with a very comfy bed. Lots of variety at breakfast. Would definitely stay again.
4
Waqar
28 Jul 2024
·
Stayed 2 nights
Bad service and not good food for breakfast
Bad service and not good food for breakfast
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AI-generated summary based on recent guest reviews
10
Jorge
4 weeks ago
·
Stayed 1 night
Super close to central train station (5 mins walk) and another 10 mins to city center (Rathaus).
Super close to central train station (5 mins walk) and another 10 mins to city center (Rathaus).
6
Ben
21 Sept 2026
·
Stayed 3 nights
Although the room was comfortable and the location excellent for the station, the air conditioning was not working during our stay which made sleeping difficult. A charge was also made to my card for a holding deposit, which I wasn’t informed of. The hotel failed to respond to my Hotels.com messages. Not a great stay!
Although the room was comfortable and the location excellent for the station, the air conditioning was not working during our stay which made sleeping difficult. A charge was also made to my card for a holding deposit, which I wasn’t informed of. The hotel failed to respond to my Hotels.com messages. Not a great stay!
10
corrado ernesto
9 Sept 2026
·
Stayed 2 nights
Room very clean. Good breakfast and negar the City Center snd Main Station
Room very clean. Good breakfast and negar the City Center snd Main Station
10
Tomasz
6 Sept 2026
·
Stayed 1 night
Clean and good room, breakfast one of the best
Clean and good room, breakfast one of the best
8
Stephen
19 Aug 2026
·
Stayed 1 night
Convenient for Hbf.
Convenient for Hbf.
FAQs about Novotel Hamburg Central Station
Is parking available at the hotel?
Yes, self-parking is available on-site for a fee of EUR 35 per night.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately EUR 28 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of EUR 20, subject to availability.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about rooms and bathrooms are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Hamburg, just 0.2 km from Moenckebergstrasse and Markthalle Hamburg, and within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. It is approximately 12.6 km from Hamburg Airport.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 151.10227908119202USD
- 2026-11-03: 209.07979361869812USD
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 178.44340628196716USD
- 2026-11-08: 124.14626259075165USD
- 2026-11-09: 161.23170252708437USD
- 2026-11-10: 178.62258671356201USD
- 2026-11-11: 203.79976825218202USD
- 2026-11-12: 178.58602659690857USD
- 2026-11-13: 192.56937471702577USD
- 2026-11-14: 183.89323725334168USD
- 2026-11-15: 121.63686566287994USD
- 2026-11-16: 153.54832335479736USD
- 2026-11-17: 212.51156079460145USD
- 2026-11-18: 206.92559845939635USD
- 2026-11-19: 182.91123695983887USD
- 2026-11-20: 226.61568878631593USD
- 2026-11-21: 172.89936598617555USD
- 2026-11-22: 116.1330654020691USD
- 2026-11-23: 135.68961140750886USD
- 2026-11-24: 184.56936888290406USD
- 2026-11-25: 182.92122652931215USD
- 2026-11-26: 176.77472127525328USD
- 2026-11-27: NO DATA
- 2026-11-28: 421.87061837768556USD
- 2026-11-29: 115.62995823863983USD
- 2026-11-30: 151.03395725646973USD
- 2026-12-01: 202.3354339768982USD
- 2026-12-02: 310.4850745225525USD
- 2026-12-03: NO DATA
- 2026-12-04: 329.21864222717284USD
- 2026-12-05: 295.94599896835325USD
- 2026-12-06: 108.07410403186799USD
- 2026-12-07: 144.81858373970033USD
- 2026-12-08: 190.7948173500824USD
- 2026-12-09: 168.20279978164672USD
- 2026-12-10: 155.555595USD
- 2026-12-11: 249.52546004493715USD
- 2026-12-12: 333.9667785168457USD
- 2026-12-13: 108.07410403186799USD
- 2026-12-14: 108.87694096996307USD
- 2026-12-15: 118.62513USD
- 2026-12-16: 119.28618335632325USD
- 2026-12-17: 110.23945847946167USD
- 2026-12-18: 179.97362048721314USD
- 2026-12-19: 191.0745936000824USD
- 2026-12-20: 110.23945847946167USD
- 2026-12-21: 110.23945847946167USD
- 2026-12-22: 126.24731665569306USD
- 2026-12-23: 126.0277510415268USD
- 2026-12-24: 110.23945847946167USD
- 2026-12-25: 117.69987387634278USD
- 2026-12-26: 144.04814032859804USD
- 2026-12-27: 123.59485543201447USD
- 2026-12-28: 160.1551172330475USD
- 2026-12-29: 183.95037417549133USD
- 2026-12-30: 217.05345089607238USD
- 2026-12-31: 248.44131000000002USD
- 2027-01-01: 137.91716586673738USD
- 2027-01-02: 123.94799098194123USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- Safety features at this property include a fire extinguisher and a smoke detector
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 28 per person
- Covered self parking fee: EUR 36 per night
- Early check-in fee: EUR 40 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Housekeeping
Banquet facilities
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Fitness Center (nearby)
Internet
Free wi-fi
Services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Parking
Parking
Electric car charging station
Parking Onsite