939 Hotel

I was booked to stay at this property for 3 nights and left after 2 to check in to a different hotel. My main concern was safety as guests are not given keys to access the hotel but rather must rely exclusively on staff being present at their desk to be buzzed in through the front gate. This is extremely dangerous from a safety standpoint and there were times I was left stranded at the front of the building because no one answered the buzz. They also only provided sheets and no blankets, when I requested a blanket I was told that they did not have any. The doors to the rooms also did not come with any locks or bolts to secure your room from the inside.would not recommend, ESPECIALLY to solo travellers.

I wouldn’t stay in this hotel again. The lobby area showed in the pictures is actually a luggage storage area.

Excellent location! However, the property is rundown and the pictures do not reflect the current state - eg: the breakfast room is non-operational and the furnishings were old. No safe in the room.

The room we had was in the "basement" and needed many upgrades. Some of the light fixtures were not working, the bathroom stunk, the toilet was so close to the sink that we had to sit sideways to avoid hitting our knees, the shower was old and had some rust, the mirror in the bathroom was rusty all around, the bed had only sheets and no comforter. Granted is was hot, but in the room with AC at night, it was chilly. A blanket or comforter would have been nice.

Hotel perfeito é muito bem localizado. O assoalho estava um pouco ruim mas NADA que atrapalhe a estadia. O elevador é um pouco apertado e tem 4 degraus entre ele e o quarto, oque dificultaria se fôssemos pessoas com dificuldade de mobilidade. Não era O nossso caso então foi perfeito. Atendentes bons, limpeza excelente e sempre trocavam as roupas de cama.

Black mold on our room walls and throughout the bathroom. Hairdryer hotwire to the back of the socket with exposed wiring. Toilet seat was broken and slid as soon as you sat down. Elevator to this floor did not work, so you had to go to floor above and walk down or floor below and walk up with luggage and children. No common areas. I asked for a place to sit and he took me to a staff kitchen/storage area that had leather couch and fridges/microwaves. God help you if you try to go downstairs and are over 5ft 6. Guaranteed to hit your head everytime. This is not a hotel.

The hotel needs to be upkept. I found it to be overpriced considering the lack of amenities. We were ok overall though.

El hotel se encuentra en un piso del edificio (no es todo el edificio). Nuestra habitación se encontraba bajando una escalera estrecha y había que agacharse/bajar la cabeza para no chocar con el techo. El baño necesita remodelación. El personal es muy atento, amable y servicial.

Me pareció que lo mejor que hicieron fué la segunda noche que me cambiaron de cuarto. Lo malo es que "el anunciado hotel"? esta en un edificio descuidado y viejo, con muchas escaleras no bien informado ni señalado, con maletas muchos escalones, elevador puerta de empujar muy pesada muy pequeño con maletas de 3 personas apenas entramos, subimos al piso 3 se asoma alguien y nos dice que es el piso 2 bajamos y mas escaleras a subir porque son medios pisos, nos abre otra puerta gruesa, el mostrador en un pasillo muy estrecho, al fondo baja otra escalera de acero que hay que agacharse a un lugar mas feo y descuidado el cuarto al fondo, cuarto para 4 con tres camas muy apretado, sin lugar para poner cosas, la tv mini y vieja. el Baño fatal, apestoso con el asiento del baño muy flojo cortinas de regadera enormes que tapan la coladera y el lavabo casi tapado, fatal. Nos quejamos y Pedimos otro cuarto no, solo mañana. Mi hijo solo durmió una noche. al día siguiente nos cambiaron a un mejor cuarto para dos. Me inconformé, Pedí devolución de 90 Euros. El pobre único empleado con poco ingles, me dijo que escribiera al correo; quiriti@tiscali.it y no respondieron. Ojala puedan pedir que me reembolsen. Gracias

Την πρωτη μερα το δωμάτιο ήταν κακό αλλά μας αλλαξαν δωμάτιο την επομενη. Μειον: θορυβος του αιρ κοντισιον,χαλασμενο καζανάκι.. Δεν υπαρχει ρεσεψιον και χωρος υποδοχης.Μπαινεις σε μια παλια πολυκατοικια,οπου το ξενοδοχείο ειναι στον 2ο όροφο... Συν: Καθαριοτητα συμπεριφορα προσωπικού.

Dirty rooms, extremely noisy air con, air vents thick of dust, floors broken an un level, toilet didnt flush, skirting boards partly missing, shower pressure so low

We had to book here last minute because of a power outage at our prior lodging and we were relieved to find something in our budget day of. The checkin process was pretty easy and we appreciated the very friendly staff. That said, I’m rating the overall stay poorly because the significant mildew/mold in the bathroom made it nearly unusable for us. I have an autoimmune illness that’s worsened by mold exposure, but our hotels.com booking was nonrefundable so we kept the bathroom door closed with the fan on and tried to be in the bathroom as little as possible. The fan didn’t seem effective as our hand towel was completely damp the entire time. The smell of the cleaning products was also very overpowering, but we kept the window open and asked the staff not to clean the room during our stay and that faded. I didn’t see much about the mold on hotels.com but did see it mentioned in Google reviews so adding a hotels.com review as well for others sensitive to mold.

This hotel is not as advertised, the room we were presented with seemed to be in a basement area with a weird dangerous mezzanine stairwell as access. We were immediately hit with a very strong mould smell, found a tiny bathroom that required a contortionist to get to the toilet as it was wedged against the wall and the sink. The toilet seat was also very loose and moved sideways. The shower holder was 6ft high, also dangerously loose and as such the shower head fell a number of times. The location of this hotel is great so we decided to stick with it and asked for the toilet to be fixed and the shower holder. We were told it would be fixed the next day. We went out and came back the next day (10pm) and nothing was fixed. We were again told the next day and offered the use of the shower in the room next door. This room was horrific with an even worse mould stench and a cracked wall leaking water!! At this point I checked out and left, we only received a partial refund through hotel.com even though this was shocking. I have never seen such a sight in 40 years of travelling. Do not go there.

Black mold on our room walls and throughout the bathroom. Hairdryer hotwire to the back of the socket with exposed wiring. Toilet seat was broken and slid as soon as you sat down. Elevator to this floor did not work, so you had to go to floor above and walk down or floor below and walk up with luggage and children. No common areas. I asked for a place to sit and he took me to a staff kitchen/storage area that had leather couch and fridges/microwaves. God help you if you try to go downstairs and are over 5ft 6. Guaranteed to hit your head everytime. This is not a hotel.

It smell wet very small bathroom, fridge is not working

This hotel was horrible!!!! Its located in a nice area but the condition of the room was terrible. A strong mildew odor in the whole room. The bathroom was dirty and a strong odor came out of the drain. I do not recommend this hotel. Few roaches and trouble breathing.

The photos are a lie! This place has mold, it’s broken and old and dirty! I got a terrible room in the basement not what I had signed up for on Expedia when I confronted the staff they said they just use these photos as an example but don’t guarantee a room like this! Stay away unless you want bed bugs or some kind of infection

smelly, tiny room

Katastrophal! Heruntergekommen und altes "Hotel" das müffelt und schmitzig ist! Schimmelt an jedem Ecken! Die Fotos auf der Homepage sind nicht die richtigen. Anzahl Sternen stimmen auch nicht. Vor Ort hat es nur zwei Sterne und nicht drei Tipp: Würde ich nicht Buchen!!

Not clean

The property was a decent price and was close to many tourist favourites. The hotel was a walkable distance to the Trevi Fountain, Piazza Navona, Spanish steps, Castle Sant’Angelo and the Vatican. Bring walking shoes. The rooms are a bit small and the the bathrooms are small as well. It’s relatively clean.

Espacios muy reducidos en habitacion

Very overpriced, outdated property. One half of the property is updated, but the other half is from 50 years ago. Terrible bathroom and shower. Very dangerous access to our room. Definitely would not recommend this property. Other than location, there was nothing that we liked about it.

The room we had was in the "basement" and needed many upgrades. Some of the light fixtures were not working, the bathroom stunk, the toilet was so close to the sink that we had to sit sideways to avoid hitting our knees, the shower was old and had some rust, the mirror in the bathroom was rusty all around, the bed had only sheets and no comforter. Granted is was hot, but in the room with AC at night, it was chilly. A blanket or comforter would have been nice.

El servicio por la noche era desagradable. La chica que atendía por la mañana bastante amable. Habitaciónes muy pequeñas, el edificio es antiguo. Considerar que el elevador es pequeño. La ubicación es excelente. Recomiendo para estancias cortas

Great location but the air conditioning was making terrible noises every 5 minutes during our entire stay. We told the staff about it and they said they would try to fix it but nothing happened. Definitely not worth it if you value your sleep

The room was very small the bed was very uncomfortable and the wifi only worked in the bathroom all said and done I will not recommend the place to anyone

smelly, tiny room

really loud since it's in a main tourist area but makes it really convenient walking wise. don't book this hotel if getting a good night's rest is important to you

Hotellet er rigtig godt placeret og personalet er super flinke. Men der er meget lydt! Man kan hører cyklerne udenfor til trods for at vinduerne er lukkede og man kan følge med i hvad dem ved siden af i det andet hotelværelse har gang i.

We decided to stay in the place for just one night last minute. After seeing the reviews we considered the risk and decided a “pleasant” stay at as worth it. However upon our arrival we experienced a broken shower head, a broken ac and short circuiting lights. This kept us up until 1:30 am when we decided to seek help from the front desk. They came to our room and were extremely unhelpful, they unsuccessfully pressed a few buttons on the ac and called it a night. When we were upset and requested another room as the lights keep switching on and off until 1:30am the front desk man on duty simply walked away from us and told us to take it up with the people in the morning. We discussed it with them the following morning and they told us they would not refund us and that we had to take it up with Expedia. Upon requesting the refund through Expedia we have been met with equal difficulty. The Expedia team has called the location multiple times only to say the hotel said we “agreed upon” not paying the city tax and was on our way. Not only was this not communicated to us but it was also said that we must handle our refund though Expedia not the hotel. Only to find that once we’ve checked out the money goes to the hotel and they decide to refund us or not. It’s been a god awful back and forth and we are unlikely to see our money back. This establishment is dirty doesn’t work and has live wires coming from the wall not to mention the abysmal service they have to offer their clients.

The room had everything we needed, including A/C. The building also had an elevator, which was convenient. The location was excellent. The only downside was the front desk receptionist, whose English was not the best, nor was his Italian so there was some miscommunication when trying to extend our stay, but the matter was resolved. Overall, a decent stay.

The rooms were small (typical of Italy) but comfortable. The shower was great. The best part was the manager - Red went above & beyond in customer service. He was so helpful!

Great location and excellent guest service, thanks Simona!!!

El servicio por la noche era desagradable. La chica que atendía por la mañana bastante amable. Habitaciónes muy pequeñas, el edificio es antiguo. Considerar que el elevador es pequeño. La ubicación es excelente. Recomiendo para estancias cortas

Hotel perfeito é muito bem localizado. O assoalho estava um pouco ruim mas NADA que atrapalhe a estadia. O elevador é um pouco apertado e tem 4 degraus entre ele e o quarto, oque dificultaria se fôssemos pessoas com dificuldade de mobilidade. Não era O nossso caso então foi perfeito. Atendentes bons, limpeza excelente e sempre trocavam as roupas de cama.

Very helpful staff, clean room, located in the center of all major landmarks

Place was awful. Toilet was broken. Lady at the front desk was awful. Do not book.

God beliggenhed. Sødt personale. Lidt beskidt, gammeldags og lav kvalitet ift. prisen.

Excellent location for the price. 10-15 minute walk away from the nicest parts of Rome and the Vatican. Check-in was very warm and friendly. Staff were courteous. Not a highend hotel but it has the basics and is quiet. If you want a room with an excellent location, for a reasonable price then this is a good choice.

The property was a decent price and was close to many tourist favourites. The hotel was a walkable distance to the Trevi Fountain, Piazza Navona, Spanish steps, Castle Sant’Angelo and the Vatican. Bring walking shoes. The rooms are a bit small and the the bathrooms are small as well. It’s relatively clean.

Very good location and close to many good restaurants. Walkable to most tourist sites.

Great location!

Buen hotel. Lo mejor es su ubicación! Accesible a pie a todos los puntos de interés

Hotellet er ikke fancy, men det er autentisk, og så mener jeg ikke at placeringen kunne være bedre. Det er tæt på forskellige seværdigheder, indkøb, og liv.

Excelente ubicación

Rigtig fint hotel til en god pris. Det ligger meget centralt og vi gik til alt.

Great location

The place is central, close to vatican, to plaza Navona, lots of shopping and restaurants around. The location is exceptional. The place is ok, run down but my interest was location and it meet my needs.

Excellent location for the price. 10-15 minute walk away from the nicest parts of Rome and the Vatican. Check-in was very warm and friendly. Staff were courteous. Not a highend hotel but it has the basics and is quiet. If you want a room with an excellent location, for a reasonable price then this is a good choice.

Very clean, friendly staff, great customer service, well located, walking distance to the attractions, Bus, and Metro. Close to a Supermarket. I would like to recommend to buy in a Supermarket instead of little food markets because they raise the price when they see you are a tourist.

Hotel med god beliggenhed og venligt personale. Der er ikke mulighed for morgenmad på hotellet, men mange muligheder i nærmiljøet. Aircondition og køleskab på værelset er rigtigt fint. Vandsystem virker ikke, så det er ret umuligt med et ordentligt brusebad.

Excellent location! However, the property is rundown and the pictures do not reflect the current state - eg: the breakfast room is non-operational and the furnishings were old. No safe in the room.

Bed/Letto: *** Room/Stanza: *** Bathroom/Bagno: ** Window Blinds/oscuranti: *** Sound Proofing/insonorizzazione: ** Sleep quality/Qualità del Sonno: ** Internet connection: (not used) Confort: ** Staff/Personale: *** Breakfast/Colazione: no Position/Posizione: **** Complimentary water: no Note: my opinions are based on the value for money payed. Nota: Il mio giudizio è basato sul rapporto qualità/prezzo pagato

The location is perfect! The shop across the street has amazing cappuccino and breakfast/lunch options at a reasonable price. The property had poor water pressure , the water was going down the drain slowly. We mostly slept at the hotel, enjoyed walking around the neighborhood.

Fint lille billigt hotel (ift Rom) med fantastisk beliggenhed, lige op ad hyggelige restaurantområder, tæt på Trevi fontænen og meget andet.

The place is central, close to vatican, to plaza Navona, lots of shopping and restaurants around. The location is exceptional. The place is ok, run down but my interest was location and it meet my needs.