Name: Hotel Carlton On The Grand Canal
Address: Santa Croce 578, Venice, Italy, Venice, Veneto, Italy
Rating: 8.03

Guest reviews

8

Very good

Based on 4,710 verified reviews

Who stays here?

Business

3%

Couple

63%

Family

21%

Group

10%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hotel Carlton On The Grand Canal earns strong praise for its unbeatable location by Santa Lucia station and generally friendly staff, while feedback on dated rooms, inconsistent air conditioning, and occasional noise or odors is mixed.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Robert

2 weeks ago

·

Stayed 3 nights

Would never go there again. They had a cruise that booked their stay before their ship sailed. They took over the breakfast area it was so packed it was had to get our breakfasts and the wait was too long. It was so packed it was so hard to get coffee. The hotel catered to the large group and not the individual guests. As for the room, the bathroom was actually dangerous as the space was too small and the tub/ shower was difficult to use and the tub floor wobbled, so very unstable. The rooms need major updates. The front desk staff do not extend themselves to be helpful and can make you feel you are bothering them.

10

Salomon

Apr 25, 2026

·

Stayed 1 night

Great location, beautiful hotel. Alessio was very helpful at check in. Will return.

10

Chris

Mar 19, 2026

·

Stayed 2 nights

Great location! Clean room!

8

osvaldo

Feb 13, 2026

·

Stayed 2 nights

Nice and easy to find.

8

Dan

Jan 17, 2026

·

Stayed 1 night

Good place to stay

Santa Croce 578, Venice, Italy

Location

With a stay at Hotel Carlton on the Grand Canal, you'll be centrally located in Venice, within a 5-minute walk of Piazzale Roma and Grand Canal. This hotel is 0.6 mi (1 km) from Port of Venice and 0.7 mi (1.1 km) from Tronchetto Waterbus Stop.

Scalzi Bridge(0.1 miles)

Scuola Grande di San Giovanni Evangelista(0.2 miles)

Piazzale Roma(0.2 miles)

Grand Canal(0.2 miles)

Guglie Bridge(0.3 miles)

Scuola Grande di San Rocco(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.

The hotel is centrally located in Venice, within a 5-minute walk of Piazzale Roma and Grand Canal, approximately 0.6 mi from the Port of Venice and 0.7 mi from Tronchetto Waterbus Stop.

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Hotel Carlton On The Grand Canal

Amenities

Property description

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