Comfort Inn & Suites El Dorado

Place had the nasty Roaches in the rooms. The Elevator went out. Came back on. Then went out for good. 2 weeks climbing stairs. The people were nice. About the good part.

Yes the entire facility looked and smelled clean. The pool was nice. The breakfast was wonderfull and all of the staff were great.

The desk attendant that checked me in that night was amazing, accommodating, patient, kind, and provided speedy service. The employee that checked me out was not attentive and lacked customer service capabilities. The room was nice and had the potential to sleep 6-8 people. The indoor swimming pool area was very clean, but we checked in to late to enjoy it. The breakfast was delicious, but I was unsure of the waffle area. There were no instructions and no one assisting in that area. Although, I had children with me and one spilled food on the floor and I immediately cleaned it up and a worker offered me a bleach towel to clean it myself.

Elevator out, on 3rd floor @ end of hall, VERY inconvenient

The elevator didn’t work after day 3. Had to walk stairs everyday 3rd floor. Small roaches were everywhere.

Parking was tight & limited. The sofa bed linens did not fit & when I first asked for a blanket, I was told they did not have blankets. She did find a thin cover.

It was a tight fit for parking vehicles. Too bad there wasn't a food/restaurant deal with the hotel

I stayed there a couple of weeks. Started noticing those small roaches more and more when I was there. The elevator went out a few times untill it just stopped working for good. There was no discount or complimentary anything. 120 a night for that hotel wasn’t worth it. Stay away.

This is a nice hotel with helpful, friendly staff. The hotel is clean and the breakfast is good (but the coffee isn’t great). The biggest issue was limited, cramped parking.

Elevator out of operation.

Very nice workers and rooms are always very clean

We didnt stay at this hotel because we went in the room and discovered that the room had bed bugs we left after the person at the desk offered us another room and when we entered we immediately checked the bed in that room and same result we left and checked into the holiday inn express

Yes the entire facility looked and smelled clean. The pool was nice. The breakfast was wonderfull and all of the staff were great.

The food was great. The rooms were very clean. The staff was very friendly.

The room's AC unit had mold in it. The smell room #122 was terrible. Spider webs on ceiling. Carpet stains, ceiling had wet stain area's from leaks. I didn't say anything to management, we just came off a 12 hour drive and I needed to just sleep. When I woke up my allergies were in full assault mode. It was raining outside so pollen wasn't the problem. I would not stay here again.

I stayed there a couple of weeks. Started noticing those small roaches more and more when I was there. The elevator went out a few times untill it just stopped working for good. There was no discount or complimentary anything. 120 a night for that hotel wasn’t worth it. Stay away.

Very clean

Booked a king suite and when I showed up they had us in a double regular and said they were booked up. I asked to speak with a manager and some cleaning lady came around and called the manager. She then stated to the other employees that there was 8 king suites that needed to be cleaned and they can clean one for us. After waiting another hour we finally got into our room we actually booked to find roaches crawling around everywhere. The place looks good to the eye but needs some help. Will stay somewhere else next time. Do not stay here if you have a big vehicle and there is hardly any parking.

The room was clean and comfortable and just what I needed for a night's stay before heading to my next stop.

The room was relatively clean but there was mold on the wall near the ac/heating unit as well as ants entering the room through the unit and no anti slip strips in the bathtub and roaches behind the bathroom mirror.

Clean. Comfortable. Had a wonderful view of the highway

Staff upon check-in were very prompt and courteous. Facilities very clean. Our only problem (Room 217) was that the shower did not work--but we were able to take a bath--Not something I prefer when staying at a hotel, but it worked. There was not an attendant at the desk upon check-out so I was not able to inform them of this issue.

It looks like a pretty nice place online, and mostly is but some pictures are a lie. Like that it has an elevator for sure and breakfast was good but toaster didn't do right. Room was pretty nice but the phone charging station wouldn't work right and had to buy new cords to use. a little noisy but not late at night. my biggest problem was at night the outside lights, lights from other buildings and cars shined too bright through the window because they didn't have blackout curtains that would move and they were just on the ends. Staff was nice

Had to change room do to air not working once in the new room refrigerator wasn't working so I had to change refrigerators out myself then water in the tub would not drain

Room was great, quite, comfortable and spacious.

Nice and quiet hotel. Only complaint was housekeeping knocking on doors at 9 am when check out is 12 pm Also small 24’ tv at foot of bed. Not good

Only some eggs and 1 biscuit available, no bacon or sausage at 8:15 am. Supposedly had breakfast until 9 am. Had kids running in rooms around us until about 11pm.

Very spacious, comfortable, clean, smelled good, super helpful staff.

The room was clean and comfortable and just what I needed for a night's stay before heading to my next stop.

The air in our room didn't work properly so we slept hot

Yes the entire facility looked and smelled clean. The pool was nice. The breakfast was wonderfull and all of the staff were great.

Will never return. Very rude to me and my friend. We had reservations and the staff was so rude we left and went to another hotel

Tammi was the manager on duty when i checked in. She was amazing and extremely helpful. Every time i saw her she had a smile on her face.

Great customer service.

NO HOT WATER TO TAKE A SHOWER BATH TOWELS, HAD HAIRS ON THEM I called the front desk numerous times they didn’t answer the phone.

1) Upon arrival the front desk was unattended. After waiting about 5 minutes, we rung the bell. At this time, a gentleman came up and said, "you didn't need the bell, I was coming." My husband asked why he didn't say anything if he saw us standing there. 2) The hot water was lukewarm, even after allowing it to run for nearly 10 minutes, it never got hot. 3) The lamps only had 1 lightbulb. 4) The fridge freezer has buildup ice. 5) The lady serving breakfast was rude and had an attitude. There was a cup sitting by the waffle maker. The sign said "please use cup for waffle batter". Apparently, I used the wrong cup and she got very testy about it telling me, the cup I used was for the fork, which was laying by the waffle maker, not in the cup when I came downstairs, so I had no idea where it belonged. 6) There was no fruit and a limited selection of yogurt. 7) There was only 1 kleenex in the box in the bathroom. 8) The floor had not been vacuumed good because there was trash (glitter, lint, fine paper) in the carpet.

The staff was amazing

Well appointed, clean and modern. Friendly staff.

The Property was super nice and well maintained! Our room was very clean and the bed was comfortable! The entire staff was extremely friendly and Stormy went above and beyond to be helpful and make sure the breakfast area was clean and we had Everything we needed and wanted! Thank you ALL 😊!!

I was very disappointed with Comfort Inn & Suites. I was there from 10/11-10/13. I gave them my towels Saturday morning and was advised for new towels I would have to go check-in desk. I get down there and they tell me they have no clean towels but, will bring them to my room. I went out and came to get ready and was told they still didn’t have towels. They asked for my room number and I still didn’t get towels until around 5. I kept having to take my key card downstairs to get re-keyed. It’s very inconvenient to make it to your room on the 3rd floor and unable to get in your room. Some of housekeeping seemed VERY RUDE. I understand they were full the night before and may have been busy, you still don’t have to be rude. I’m not sure I’ll be staying there again.

Clean. Comfortable. Had a wonderful view of the highway

The staff was helpful in finding a place to eat downtown. It was a 10 minute drive to the downtown where there was plenty of parking.

Quite, Easy parking

The staff was helpful in finding a place to eat downtown. It was a 10 minute drive to the downtown where there was plenty of parking.

Lawanda the food service manager served a great continental breakfast. That was the best we have had yet at hotels.

Yes the entire facility looked and smelled clean. The pool was nice. The breakfast was wonderfull and all of the staff were great.

The desk attendant that checked me in that night was amazing, accommodating, patient, kind, and provided speedy service. The employee that checked me out was not attentive and lacked customer service capabilities. The room was nice and had the potential to sleep 6-8 people. The indoor swimming pool area was very clean, but we checked in to late to enjoy it. The breakfast was delicious, but I was unsure of the waffle area. There were no instructions and no one assisting in that area. Although, I had children with me and one spilled food on the floor and I immediately cleaned it up and a worker offered me a bleach towel to clean it myself.

The food was great. The rooms were very clean. The staff was very friendly.

The breakfast selection was a bit lacking. But, what was offered was well prepared and tasty. My overall stay was great and the staff were exceptional.

1) Upon arrival the front desk was unattended. After waiting about 5 minutes, we rung the bell. At this time, a gentleman came up and said, "you didn't need the bell, I was coming." My husband asked why he didn't say anything if he saw us standing there. 2) The hot water was lukewarm, even after allowing it to run for nearly 10 minutes, it never got hot. 3) The lamps only had 1 lightbulb. 4) The fridge freezer has buildup ice. 5) The lady serving breakfast was rude and had an attitude. There was a cup sitting by the waffle maker. The sign said "please use cup for waffle batter". Apparently, I used the wrong cup and she got very testy about it telling me, the cup I used was for the fork, which was laying by the waffle maker, not in the cup when I came downstairs, so I had no idea where it belonged. 6) There was no fruit and a limited selection of yogurt. 7) There was only 1 kleenex in the box in the bathroom. 8) The floor had not been vacuumed good because there was trash (glitter, lint, fine paper) in the carpet.

Only some eggs and 1 biscuit available, no bacon or sausage at 8:15 am. Supposedly had breakfast until 9 am. Had kids running in rooms around us until about 11pm.

STAY WAS GREAT, BREAKFAST WAS GOOD, BUT NO FRESH FRUIT THAT WE SAW, WOULD BE A GREAT OPTION, THANKS

This is a nice hotel with helpful, friendly staff. The hotel is clean and the breakfast is good (but the coffee isn’t great). The biggest issue was limited, cramped parking.