Name: Best Western Inn of Chandler
Address: 950 North Arizona Avenue, Chandler, Arizona, United States of America, Chandler, Arizona, US
Price range: $71–$178 per night
Rating: 7.8

What guests think

At Best Western Inn of Chandler, travellers most often note clean rooms, friendly service, and a generally solid free breakfast, though the older, motel-style property brings mixed experiences around noise, dated decor, and occasional maintenance or housekeeping issues.

The location is convenient to roads, restaurants and shopping, but sits by a McDonald's drive-through and some guests reported street noise, difficulty finding the entrance, and an occasionally uncomfortable or unsafe feel. Facilities are basic: an outdoor pool and hot tub that some enjoyed but others found unclean, easy parking at times, and no elevator to the second floor. Overall, it suits short, practical stays rather than a polished or quiet getaway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic amenities include an outdoor pool and hot tub; several guests enjoyed them, though others reported dirty water. Multiple reviews note there is no elevator to the second floor; parking was generally straightforward.

Related guest reviews

6

Linda

Nov 16, 2024

·

Stayed 2 nights

Average motel with minimal security and no elevator to second floor. Room was comfortable and convenient to dining options and major roads.

8

James

Dec 27, 2022

·

Stayed 3 nights

The facility is dated but being maintained in a usable condition. The room was comfortable and quiet but the sink/shower area needs maintenance. They were usable but the sink didn't drain well and the shower had low flow. Our room was serviced daily, which was a welcome service. There was minimal breakfast in the morning, the biscuits were hard as a rock. I even tried microwaving them but they were way too stale. Sausage gravy was thin and with little flavor. You can make your own waffles, which were good but I think the scrambled eggs were reconstituted powdered eggs and were barely edible. There were packaged hard boiled eggs that were good (in the cooler). There is a juice/coffee bar (both were not fresh, but reconstituted in the machine). Parking was plentiful and seemed safe at night. Not a bad stay for the price but I wouldn't stay more than a day.

8

Wai-Yin

Jun 18, 2023

·

Stayed 3 nights

Facility is adequate, it has pretty much all you need. However, the soda machine was out of service when we were there. Staff is very friendly and helpful.

8

Georgia

Nov 8, 2025

·

Stayed 2 nights

Room was very clean. Bed was pretty comfortable but had noisy people next to me when I was going to sleep. Staff was good and breakfast was the norm for chain hotels. I did sit by the pool which was nice.

4

Patrick

Feb 16, 2024

·

Stayed 2 nights

You had to do a gymnastic move to be able to shut the bathroom door because the bathroom was so small. Over priced and the room are not comparable with Best Western hotels I have stayed at. Hard bed and the blankets slid off all the time. Thin walls so you could hear your neighbors talk as well as anyone walking by your room. No elevator (I use a cane to walk) for 2 nd floor

10

Shelby

Sep 25, 2024

·

Stayed 2 nights

Great stay for the price. We enjoyed the hot tub and breakfast. Beds are super comfy too.

8

Daniel

May 8, 2025

·

Stayed 1 night

Amazing price for what it offers. In a great area if you like bbq and the options a mall has in walking distance. The pool is a good size for the price. Would deff stay again if you enjoy malls and food options. Very happy with the experience.

4

Steven

Oct 20, 2024

·

Stayed 2 nights

Not a bad area to stay the only issues I have is the rooms are not cleaned properly. When we checked into our room we always check the sheets to make sure they are clean, well im glad we did because they were dirty. Pulled back the covers to find toe nail clippings and hair. It looks like they just made the bed instead of switching the sheets. They did not vacuum at all. I did ask for new sheets and it seemed to bother them to switch out. Food was and ok selection for it being free. When it came to use the pool it was dirty and the hot tub was green. I ask to see if someone could filter the pool for us and the lady in the front desk said they have a 3rd party who cleans it so she did not have a filter to sweep the pool. So needless to say my daughter could not swim. I feel discounts should be given for issues like this.

8

David

May 10, 2025

·

Stayed 1 night

No elevator for handicap customers

8

Suzie

Sep 8, 2023

·

Stayed 1 night

Nice setting. Pool could of been cleaner.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise clean rooms and tidy common areas, but cleanliness can be inconsistent with reports of dirty floors or linens and, in a few cases, serious issues like bed bugs or stained sheets.

Related guest reviews

10

SONIA

Aug 12, 2025

·

Stayed 1 night

This Hotel is very clean. As you walk inside that is the first thing I noticed. I was praying that the inside of the hotel room was just as clean. It was very clean. So far all the best westerns I have been in, are very clean.

2

Sunny

Dec 19, 2024

·

Stayed 1 night

My husband got bed bug bites. Horrible experience. Also, the sink in the bathroo. was clogged. Not convenient.

4

Steven

Oct 20, 2024

·

Stayed 2 nights

Not a bad area to stay the only issues I have is the rooms are not cleaned properly. When we checked into our room we always check the sheets to make sure they are clean, well im glad we did because they were dirty. Pulled back the covers to find toe nail clippings and hair. It looks like they just made the bed instead of switching the sheets. They did not vacuum at all. I did ask for new sheets and it seemed to bother them to switch out. Food was and ok selection for it being free. When it came to use the pool it was dirty and the hot tub was green. I ask to see if someone could filter the pool for us and the lady in the front desk said they have a 3rd party who cleans it so she did not have a filter to sweep the pool. So needless to say my daughter could not swim. I feel discounts should be given for issues like this.

10

Craig

Dec 4, 2025

·

Stayed 1 night

Clean room, super great breakfast, and wonderful walk in shower. So easy for us! We will look for this in the future. And we are in that area again this will be our go to hotel.

4

John

Mar 28, 2025

·

Stayed 1 night

Floors in the room very dirty. Receptionist not helpful when told about how black our feet turned walking around in room. Other than that the room was good.

10

maegen

Nov 9, 2025

·

Stayed 2 nights

Staff was friendly, rooms were clean and the breakfast was good!

2

Haylee

Nov 3, 2023

·

Stayed 1 night

blood on sheets and super rude

10

Yu

Apr 24, 2023

·

Stayed 1 night

Room is clean. The location is good. Breakfast is very good.

10

Ed

Oct 16, 2024

·

Stayed 1 night

Nice clean room, comfortable bed and great breakfast.

10

Maurice

Nov 13, 2024

·

Stayed 3 nights

This particular Best Western I’ve been coming to for a while. It’s always a simple, pleasant stay. Comfortable bed, clean rooms, good breakfast, and not noisy or cluttered.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated but functional, with mixed comfort: some find beds fine, while others report hard or lumpy mattresses, worn pillows, and small bathrooms. Recurrent issues include low water pressure, occasional TV or AC problems, and noise from neighbors or traffic.

Related guest reviews

6

Chris

Feb 14, 2024

·

Stayed 1 night

Lousy noise Next to mc Donald’s

6

Miguel

Aug 24, 2025

·

Stayed 1 night

U guys need better tvs and showers

8

Michael

Mar 29, 2025

·

Stayed 1 night

Toilet was clogged up when we got to room. Tv did not work. Shower was hard to turn on

6

Sarah

Dec 13, 2024

·

Stayed 1 night

Super loud people all around was up every hour door slamming and heavy walking

6

Kayla

Feb 7, 2023

·

Stayed 1 night

Air conditioner did not function well. TV did not work until attendant spent half an hour making service calls.

4

Patrick

Feb 16, 2024

·

Stayed 2 nights

You had to do a gymnastic move to be able to shut the bathroom door because the bathroom was so small. Over priced and the room are not comparable with Best Western hotels I have stayed at. Hard bed and the blankets slid off all the time. Thin walls so you could hear your neighbors talk as well as anyone walking by your room. No elevator (I use a cane to walk) for 2 nd floor

4

Maureen

Nov 4, 2025

·

Stayed 1 night

Bathroom to small

8

Marteen

Apr 12, 2023

·

Stayed 1 night

We stayed here for 1 night and it was fine. Good shower, clean room, comfy bed, although the pillows could use a replacement. Very convenient location.

6

Robert

Mar 18, 2025

·

Stayed 3 nights

An average motel which isn't to say it was bad. Very clean room and reasonably comfortable. Breakfast was adequate and served in a clean dining area. Mattress was kind of lumpy and the rubbery pillows were not all that comfortable for me. The bed blankets were thin and not very warm. Hardly a resort but still an adequate place to "crash" for a few days.

6

MaryJo

May 24, 2024

·

Stayed 3 nights

All was good except the mattress was broken, could not get a good nights sleep.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and responsive, with easy check-in. However, a few guests cited poor front-desk communication or billing problems and inconsistent handling of issues.

Related guest reviews

10

John

Apr 15, 2025

·

Stayed 2 nights

Front desk clerks were great, friendly and very helpful. The breakfast looked great. I would stay there again.

10

Edward

Dec 9, 2025

·

Stayed 1 night

I was having an issue that was out of my control and she took care of it. Super friendly. Very happy with service.

10

Bruce

Nov 13, 2023

·

Stayed 1 night

We needed a clean quiet room for the night in the Chandler area. This Best Western was perfect. It was nothing fancy. Staff was outstanding. We grabbed some coffee in the morning at checkout and saw they had free breakfast available. Breakfast area was immaculate. Would definitely stay here again if we needed to.

10

Patricia

Nov 1, 2023

·

Stayed 4 nights

The rooms were quiet, clean and comfortable; recently furnished. Within 20-30 minutes' walk were restaurants, shops and the Chanlder Art Center. When our air conditioner stoppped working, the staff responsded immediately with a choice of solutions.

2

Bruce A

May 1, 2023

·

Stayed 3 nights

We paid for 4 nights stay, on the 4th morning, desk clerk contacted us & said we didn't pay for 4 nights, only 3 nights. I showed him on my bank statement that I paid $144 for the 4th night, he said they didn 't have my payment, he spoke with my bank on the phone, but said we still needed to provide another credit card for the total stay of $500 plus the $100 deposit. My statement showed we paid $449 for 3 nights, plus the $100 deposit, plus the $144, he saw it on my phone, but wouldn't accept it. We ended up checking out that morning, with the assurance from Best Western Customer Service that we would get a refund for the $144 and $100 deposit. They contacted the desk clerk, and apologized for our inconvenience and rudeness we had to put up with. I haven't received my refunds yet, since they told me it would take 15 days to show on my account. If it doesn't, I will have to take legal action.

8

Junwei

Mar 24, 2025

·

Stayed 8 nights

Nice staff

4

John

Mar 28, 2025

·

Stayed 1 night

Floors in the room very dirty. Receptionist not helpful when told about how black our feet turned walking around in room. Other than that the room was good.

4

sheela

Dec 8, 2024

·

Stayed 1 night

Front desk didnt give much information about the time of breakfast. No customer service.

4

David

Feb 12, 2023

·

Stayed 3 nights

3 rooms in all, AC did not work in one, TV did not work in anther, missing remote in the third. Front desk staff were not friendly, front desk had a giant plexiglass shield like a bank and the neighborhood was rife with liquor stores and tattoo parlors. Door to my room looked as if it was broken into and hastily fixed - it felt creepy and did not match the description on hotels.com. We had come to Phoenix for the Waste Management Open which was 30 miles north of the hotel (Super Bowl in Phoenix that week too). For that, the daily rate for 3 days was more than $800 per night. I chose the pay when I left option on hotels.com, yet they still billed my card multiple times during my stay with random amounts. The final bil, however, was correct in the end. I would NOT recommend this place or the neighborhood in which it resides.

10

Kim

Feb 9, 2024

·

Stayed 1 night

We always appreciate Best Western Inns and this trip was just another example of another good experience! From the customer service to the comfort of the room, we couldn't have asked for a better hotel accomodation - the bonus was the great breakfast in the morning!!

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AI-generated summary based on recent guest reviews

Location

Convenient for road access, restaurants and shopping, but the property sits by a McDonald's and along busy roads, leading to noise for some. Several reviews also mention difficulty finding the entrance and occasional safety concerns.

Related guest reviews

4

Donald

Aug 24, 2025

·

Stayed 1 night

This property is "hidden" behind a McDonalds and is very difficult to find. Signage is small under the curb McDonalds sign.

8

Bonnie

Jan 6, 2024

·

Stayed 2 nights

It was clean and close to restaurants and shopping. Very old building. Basic hotel breakfast.

2

Kalee

Dec 9, 2025

·

Stayed 1 night

It was awful. The room smelled like smoke, the area was really scary. I didn’t even stay there. I checked out as soon as I smelled my room and saw homeless people walking by it and people sitting in their car watching the hotel room doors. I didn’t get refunded either.

8

Brian

Feb 23, 2025

·

Stayed 2 nights

Quiet, clean and good location.

6

James

Oct 23, 2024

·

Stayed 2 nights

Very loud and felt unsafe

6

Christopher

Feb 21, 2023

·

Stayed 3 nights

Dated property and charging rates that are a little stiff for the amenities. No laundry and sharing a parking lot with a McDonalds that has “colorful marketing folks” playing loud music at night along with older beds/furniture and a refrigerator compressor that kept perfect 4/4 time hammering away all night. Good in a pinch but at the pricing we paid lots of better options in East Phoenix.

6

Kirby

Jan 18, 2023

·

Stayed 19,374 nights

located in a busy commercial/residential area that looked a bit run-down. The property was in need of interior updating. The room smelled of old smoking. Not so nice.

8

Daniel

May 8, 2025

·

Stayed 1 night

Amazing price for what it offers. In a great area if you like bbq and the options a mall has in walking distance. The pool is a good size for the price. Would deff stay again if you enjoy malls and food options. Very happy with the experience.

8

Steven

Oct 6, 2025

·

Stayed 1 night

Clean room. Conveniently located and parking was easy

6

Mary

Jan 25, 2023

·

Stayed 1 night

Exterior room doors onto a McDonalds drive through. Night window checkin. Didn’t feel safe but the room was adequate.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally considered good and well stocked, though options are typical. Some guests reported stale items, early cleanup, limited variety, or an isolated hygiene incident in the buffet area.

Related guest reviews

10

John

Apr 15, 2025

·

Stayed 2 nights

Front desk clerks were great, friendly and very helpful. The breakfast looked great. I would stay there again.

10

Derek

Feb 5, 2024

·

Stayed 3 nights

Im usually skeptical about free breakfast, however, not only did they donit they did it well. Thank you

8

James

Dec 27, 2022

·

Stayed 3 nights

The facility is dated but being maintained in a usable condition. The room was comfortable and quiet but the sink/shower area needs maintenance. They were usable but the sink didn't drain well and the shower had low flow. Our room was serviced daily, which was a welcome service. There was minimal breakfast in the morning, the biscuits were hard as a rock. I even tried microwaving them but they were way too stale. Sausage gravy was thin and with little flavor. You can make your own waffles, which were good but I think the scrambled eggs were reconstituted powdered eggs and were barely edible. There were packaged hard boiled eggs that were good (in the cooler). There is a juice/coffee bar (both were not fresh, but reconstituted in the machine). Parking was plentiful and seemed safe at night. Not a bad stay for the price but I wouldn't stay more than a day.

10

Kimberly A.

Jan 19, 2023

·

Stayed 1 night

We were told at check-in that breakfast would be from 6:30 to 10:00. Arrived at 9:45 and the staff started to pickup everthing just as we arrived.

10

Samuel

May 3, 2024

·

Stayed 3 nights

The staff was very friendly and helpful, and the free breakfasts were great!

6

Vasileios

Oct 13, 2025

·

Stayed 1 night

The room was clean, spacious and comfortable. I don't have much to say about this. My review stems from the fact that soon after I went to the breakfast area in the morning, a homeless person came to the area. To the credit of the employee at the front desk, he tried to get him out of the breakfast area. However, it was only after the person had opened the hot breakfast items and touched with his hands and looked inside. Given the poor hygiene of that person they should have immediately removed those items and replace them, but they didn't. A lady who came in later, said all they should do is just clean the outside parts of the food containers. Something tells me that this is not to code. I wish the employee had offered to give the poor man a serve of food himself. But this didn't happen. Chatting with the employee at the front desk, he said that this is not uncommon over there, and that different homeless people do this.

4

Patty

Jun 6, 2024

·

Stayed 1 night

Front desk was not friendly or helpful. Tried to make a waffle. The batter from the dispenser batter had a dark film on the top. Very unappealing. I didn’t eat breakfast there.

10

Craig

Dec 4, 2025

·

Stayed 1 night

Clean room, super great breakfast, and wonderful walk in shower. So easy for us! We will look for this in the future. And we are in that area again this will be our go to hotel.

10

maegen

Nov 9, 2025

·

Stayed 2 nights

Staff was friendly, rooms were clean and the breakfast was good!

10

Ed

Oct 16, 2024

·

Stayed 1 night

Nice clean room, comfortable bed and great breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$175
March	$176
April	$103
May	$89
June	$75
July	$73
August	$75
September	$81
October	$96
November	$124
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $99	16 $80	17 $83	18 $92	19 $91
20 $71	21 $71	22 $71	23 $71	24 $84	25 $110	26 $110
27 $71	28 $75	29 $75	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $135	3 $136
4 $92	5 $102	6 $104	7 $112	8 $109	9 $154	10 $153
11 $109	12 $102	13 $103	14 $101	15 $123	16 $172	17 $152
18 $110	19 $101	20 $109	21 $107	22 $124	23 $178	24 $178
25 $124	26 $106	27 $110	28 $107	29 $107	30 $132	31 $137

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible (Walk-In Shower)

Suite, 1 King Bed, Refrigerator & Microwave (Larger Room;With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave (Larger Room;With Sofabed)

Standard Room, 1 King Bed, Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Inn of Chandler

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Prices for upcoming dates