Name: Residence Inn by Marriott Phoenix Chandler Fashion Center
Address: 200 North Federal Street, West Chandler, Chandler, Arizona, United States of America, Chandler, Maricopa County, US
Price range: $114–$173 per night
Rating: 8.75

What guests think

At Residence Inn Phoenix Chandler/Fashion Center, travelers repeatedly praise the friendly staff, varied breakfast, and convenient location near the mall and restaurants, while noting the older, worn feel, occasional maintenance and cleanliness issues, noisy air conditioning, and surprise parking fees.

Suites are generally spacious with kitchens and full-size fridges, though some sofa beds are uncomfortable and a few rooms offer poor views. Amenities include a heated pool, hot tub, basketball court, and laundry, but the pool is small for some and the gym could use an update. Overall, this is a practical, suite-focused stay suited to longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests use the heated pool, hot tub, basketball court, and laundry, though the pool feels small and the gym needs an update. Several reviews mention a nightly parking fee that was not clearly disclosed.

Related guest reviews

8

Janaud J

Apr 2, 2024

·

Stayed 5 nights

The rooms were spacious and had a full refrigerator. The hotel is located conveniently near shopping, restaurants and the highway. It also has a heated pool.

8

Nicholas

Oct 17, 2023

·

Stayed 7 nights

Laundry room was a huge plus.

8

STEVE

Nov 10, 2023

·

Stayed 6 nights

Fantastic breakfast and breakfast hosts” Great area to visit and relax.. good pool and fire pit area.. Met good staff and other good guests. Will return…

6

Sheila

Apr 2, 2024

·

Stayed 2 nights

Breakfast great, property facilities pretty good. The hotel is a older but clean. The pull out couch bed is very very uncomfortable, you can feel the springs. Lots of shopping and restaurants walking distance. Parking fee should be included in the price as this hotel is comparable to other hotels in the area and they offer free parking.

6

Ali

Feb 19, 2024

·

Stayed 2 nights

Old but clean bathroom need renovation They change me for parking w:o disclosure neither by them or Travelocity

8

Tommy

Apr 11, 2023

·

Stayed 3 nights

Stay was good, enjoyed the daily breakfast, gym, pool, and basketball.

6

Pierceson

Dec 27, 2023

·

Stayed 2 nights

The room we stayed in smelled of what we think was a cleaner? The smell did not leave the room even after opening the windows and turning on the ac. While checking out we were told there is a $15 per night parking fee, we where not told of this fee on expida nor while checking in.

10

Sarah

Jan 21, 2025

·

Stayed 5 nights

Great hotel! Wonderful complimentary breakfast every morning, very nice hotel staff, my kids enjoyed the basketball court (basketball available at front desk) and even swam even though it was chilly. (Pool was heated.) room was spacious and perfect for our travels.

8

Kristi Lee

Apr 8, 2025

·

Stayed 5 nights

Room was nice. But it sounded like someone was vacuuming at 3 am every night. The pictures are way nicer than the property pool was small and not very inviting.

10

Joseph

Apr 15, 2025

·

Stayed 6 nights

Very clean property. Breakfast was amazing with many different options. Pool and Hot tub was great!

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Cleanliness

Feedback on cleanliness is mixed: many describe rooms and common areas as very clean, while others report dirty bathrooms, mold, stains, lingering odors, and drains that do not clear properly.

Related guest reviews

2

Abel

Jun 29, 2024

·

Stayed 3 nights

Bathroom was not clean, shower had mold dirty

6

Tascha Louise

Mar 5, 2024

·

Stayed 5 nights

The room was dirty, counters & fridge dirty with fingerprints on almost all surfaces. The shower didn’t drain so dirty water would back up & shower curtain was gross. The cover on the bed was dirty with what looked like makeup stain.

6

Anne

Jan 10, 2023

·

Stayed 19,366 nights

The walk in shower floor was patched in many places and squishy. The shower head would not stay in place even after asking for it to be fixed. The room was clean but had a musty smell every time we entered.

10

Deanna

Feb 15, 2023

·

Stayed 2 nights

Very nice place. It was clean in good condition.

4

Muhammad Tayyab

Aug 13, 2023

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Stayed 2 nights

Proximity to airport, shopping and restaurants. Absolutely terrible when it comes to maintenance. One tile in bathroom of room 208 is coming off, water takes forever to drain in bathroom sink. The bedsheet they give me had stains either blood or sauce.

10

Sofia

Sep 30, 2023

·

Stayed 20 nights

Enjoyed my stayed . Staff were very kind and helpful . Very consistent cleaning

8

Janelle

Mar 18, 2025

·

Stayed 2 nights

Our stay was great. Breakfast was good. The beds were comfortable. The pool was decent and the staff were terrific. My only complaint is the smell of one of the two rooms. It smelled like garlic, had hotel maintenance come and take a look while we were gone. Returned back to the room with the windows open and the smell was much better. The weather was perfect so we left windows open the entire stay. I would return back to this same hotel.

10

Chad

Sep 10, 2025

·

Stayed 1 night

Clean rooms

10

Joseph

Apr 15, 2025

·

Stayed 6 nights

Very clean property. Breakfast was amazing with many different options. Pool and Hot tub was great!

8

Rock

Nov 27, 2023

·

Stayed 6 nights

Breakfast was very good and friendly food service staff. Toilet was not properly cleaned.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchens and full-size fridges, but several reviews cite uncomfortable pull-out sofas, worn mattresses, limited views, and noise from air conditioning or alarms.

Related guest reviews

8

Martina

May 21, 2024

·

Stayed 2 nights

The gym needs upgrade. There was a noise that sounds like an AC from outside, not the one in our unit. It took me a while to fall asleep due to the said noise. Otherwise our stay was okay. I would go back again.

8

Janaud J

Apr 2, 2024

·

Stayed 5 nights

The rooms were spacious and had a full refrigerator. The hotel is located conveniently near shopping, restaurants and the highway. It also has a heated pool.

8

Michelina M

Apr 2, 2023

·

Stayed 6 nights

Bed could've been better

6

Sheila

Apr 2, 2024

·

Stayed 2 nights

Breakfast great, property facilities pretty good. The hotel is a older but clean. The pull out couch bed is very very uncomfortable, you can feel the springs. Lots of shopping and restaurants walking distance. Parking fee should be included in the price as this hotel is comparable to other hotels in the area and they offer free parking.

10

RUBEN

Dec 31, 2023

·

Stayed 4 nights

Great room. Studio suite. Nice to have fridge, microwave etc. Nice location.

8

John

Mar 10, 2025

·

Stayed 7 nights

We liked the location of the property...within walking distance of restaurants and shopping. Breakfast was well done with several options daily. The only opportunity for improvement was the King mattress in our room. It was very worn and should be replaced.

4

Navneet

Jul 26, 2025

·

Stayed 3 nights

Room was too noisy and when i complained about it they said we cannot do anything. Cleaning did not happened properly and fire alarm was ringing many times. It was really annoying and too much disturbing. Overall my stay was too bad and i wouldn’t recommend it for anyone.

8

Dave E

Dec 9, 2023

·

Stayed 7 nights

I like the quiet atmosphere. Good breakfast items with pleasant staff. The early and late check out option was a great benefit was allowed early check at 11am when arrived from Airport and allowed late chech out at 2PM as our flight was a late one leaving at 6:40PM really helped. Load air conditioning took some getting used to. The vent on outside of air conditioner had quite allot of bird droppings not very santitary. The room 126 we were in had no view face a cement wall and the the bird droppings which were all over the ground and airconditioner vent,

8

Kristi Lee

Apr 8, 2025

·

Stayed 5 nights

Room was nice. But it sounded like someone was vacuuming at 3 am every night. The pictures are way nicer than the property pool was small and not very inviting.

4

Steve

Mar 30, 2025

·

Stayed 2 nights

Although our room was very clean, the room was very beat up with many issues. For example: Kitchenette sink smelled horrible, a shelf and towel bar in the bathroom were barely hanging on the wall, and the closet bi-fold doors were very hard to open and almost impossible to close. On top of that, the only window in the room faced a stucco wall. Staff said this was the only room they had for us. One of the ‘saddest’ rooms we have experienced during our frequent travels.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, including at the front desk. A few guests reported poor responses, check-in or billing issues, or inconsistent customer service.

Related guest reviews

2

Oscar

May 8, 2023

·

Stayed 2 nights

I booked this room for my father-in-law. Room was decent, definitely overpriced. When checking in, the clerk was a bit clueless. Told me several times they didn't have a reservation, until she finally found it. The clincher was that I paid through Hotels.com, and the hotel charged me for the room without telling me. I called and was told the manger would call me back. They never did, so I called my bank. Beware!

10

Lois

Jul 7, 2025

·

Stayed 3 nights

One of the most helpful and friendly front desk personnel I've met.

10

Joseph

Aug 30, 2024

·

Stayed 2 nights

The evening front desk attendant the night I arrived was very helpful, knowledgeable and professional. She placed me in a room across from my daughter who arrived days before me, without me even asking for same.

10

Jade

Mar 21, 2025

·

Stayed 5 nights

Very nice place to stay! The staff was amazing and the breakfast was delicious! We will be back!

10

Randy

Jun 1, 2024

·

Stayed 4 nights

Customer service was on par and something you don’t see much anymore. Every time I saw an employee they were smiling and always greeted!

10

william

Aug 3, 2025

·

Stayed 1 night

It's a nice hotel with friendly staff.

8

Jeffery Thomas

Feb 12, 2024

·

Stayed 9 nights

The staff were very courteous. Very welcoming staff, overall.

10

Jimmie A

May 13, 2024

·

Stayed 1 night

As always, the Residence Inn at Chandler Fashion Center is our go to hotel when we visit Phoenix/Chandler. The staff is exceptional, warm, courteous and always go out of their way to ensure our stay is excellent. Cheryl was great and took care of us during our stay! We love the Residence Inn and we highly recommend it!

10

Cynthia

Mar 3, 2025

·

Stayed 2 nights

Nina from the front desk went above amd beyond for me and my grandkids to make sure I got what I needed for them She was VERY HELPFUL..

10

Melissa

Mar 31, 2024

·

Stayed 1 night

The lady that checked me in was great! However later that night the lady at the front desk didn’t have great customer service. I asked for an extra blanket and she told me to go get it at the front desk since I was around the corner. It was late and we were all already in our Jammie’s. For the price of the hotel, I would have thought the customer service and cleanliness of the room would have been better.

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Location

Highly convenient for shopping and dining, with the mall and many restaurants nearby and easy freeway access. Several guests found it walkable and safe.

Related guest reviews

8

Elizabeth

Apr 30, 2023

·

Stayed 1 night

We decided to stay out in AZ last min after what should have been a day trip. Ultimately chose this location for the rate which was reasonable, the rating, the pool, the fact that it included continental breakfast and of course because they had last min accommodations. We got a 1 bedroom suite which made the cost that much more reasonable. The suite was small but still had a kitchen, it was clean enough except for the closet floor, but overall it was ok. The pool area was much smaller than the photos reflected but it was all clean and cute. There was a basketball court and there were signs stating they had other patio games to offer which is a nice option. The staff was all friendly. The breakfast was delicious and they had a variety of items. The location seemed safe, it is right off the 202 loop fwy and across the street from a mall and many restaurants. Would consider this location again the next time we are in AZ.

10

Ernesto

Jan 21, 2025

·

Stayed 5 nights

It was convenient to shopping malls and eatery and clean hotel

10

Ester

Apr 13, 2025

·

Stayed 3 nights

Everyone were friendly. Good location.

10

Donald

Nov 15, 2023

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Stayed 5 nights

center of everything we wanted to do

10

Jay E

Feb 8, 2024

·

Stayed 7 nights

Great location. Walk to dining and shopping. Close to freeway. Easy to get around.

10

Karen

Mar 3, 2024

·

Stayed 6 nights

This is a lovely hotel with wonderful staff and very nice rooms. Every morning a fresh breakfast was laid out with many great options. The location of the hotel is directly across from the beautiful mall and other great stores. The entire facility is clean and has beautiful grounds. I will be staying here again.

10

Nigel

Oct 23, 2023

·

Stayed 7 nights

Lovely hotel, with good amenities and pool, well situated, with lots of restaurants in easy reach.

8

Jeffrey

Sep 2, 2025

·

Stayed 4 nights

Super location...near--everything!...

10

Ahmad sh a

Nov 24, 2023

·

Stayed 16 nights

The staff were amazing, very helpful, and friendly. The location is amazing, next to restaurants, shopping, and more.

10

James

Aug 11, 2023

·

Stayed 7 nights

Nice and quiet and close to the mall

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Dining

Breakfast is widely praised for quality and variety, with many hot and cold options. Minor complaints include waffles offered only on weekends and limited protein choices on some days.

Related guest reviews

10

Jade

Mar 21, 2025

·

Stayed 5 nights

Very nice place to stay! The staff was amazing and the breakfast was delicious! We will be back!

10

Mark

Apr 2, 2023

·

Stayed 1 night

Would've liked to have a protein option available for breakfast.

8

John

Mar 10, 2025

·

Stayed 7 nights

We liked the location of the property...within walking distance of restaurants and shopping. Breakfast was well done with several options daily. The only opportunity for improvement was the King mattress in our room. It was very worn and should be replaced.

10

Barbara

Feb 23, 2023

·

Stayed 5 nights

Variety of food for breakfast. All staff very friendly and helpful.

10

Skyler

Jun 27, 2025

·

Stayed 3 nights

Staff was friendly and helpful room was air conditioned and comfortable upon check in. My only issue is the property advertised waffles in the daily included breakfast and they only do waffles on the weekends. The toppings for the waffles were out, but no waffles

10

Karen

Mar 3, 2024

·

Stayed 6 nights

This is a lovely hotel with wonderful staff and very nice rooms. Every morning a fresh breakfast was laid out with many great options. The location of the hotel is directly across from the beautiful mall and other great stores. The entire facility is clean and has beautiful grounds. I will be staying here again.

10

Bryce

Dec 17, 2023

·

Stayed 3 nights

The breakfast was phenomenal, the staff were very friendly, and the room was comfortable. We couldn’t have been happier with our stay.

8

Janelle

Mar 18, 2025

·

Stayed 2 nights

Our stay was great. Breakfast was good. The beds were comfortable. The pool was decent and the staff were terrific. My only complaint is the smell of one of the two rooms. It smelled like garlic, had hotel maintenance come and take a look while we were gone. Returned back to the room with the windows open and the smell was much better. The weather was perfect so we left windows open the entire stay. I would return back to this same hotel.

10

Sandra

Jan 24, 2024

·

Stayed 3 nights

Excellent staff. So friendly. Very wonderful stay. Breakfast was excellent

10

Joseph

Apr 15, 2025

·

Stayed 6 nights

Very clean property. Breakfast was amazing with many different options. Pool and Hot tub was great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $173	17 $140	18 $127	19 $130
20 $131	21 $134	22 $138	23 $137	24 $138	25 $117	26 $119
27 $129	28 $140	29 $140	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $114	3 $114
4 $116	5 $133	6 $151	7 $133	8 $122	9 $144	10 $138
11 $118	12 $138	13 $159	14 $138	15 $124	16 $150	17 $128
18 $130	19 $150	20 $149	21 $150	22 $150	23 $155	24 $140
25 $130	26 $149	27 $140	28 $141	29 $133	30 $141	31 $134

Select dates to see prices and availability

About this property

Location

Room options

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Accessible, Tub)

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Phoenix Chandler Fashion Center

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Prices for upcoming dates