Name: TownePlace Suites Tempe at Arizona Mills Mall
Address: 5223 South Priest Drive, Wood Park, Tempe, Arizona, United States of America, Tempe, Maricopa County, US
Price range: US$83–US$139 per night
Rating: 7.95

What guests think

Reviews of TownePlace Suites Tempe at Arizona Mills Mall highlight friendly staff, convenient access to highways and shopping, and solid value, while noting inconsistent housekeeping, aging bathrooms, and occasional odors, noise, and temperature-control issues that affected comfort for some.

Breakfast is frequently praised for variety and upkeep, though a few reviews cite cold items or weaker execution. Rooms are often spacious with handy kitchenettes, while mattress comfort ranges from very comfortable to too firm. Overall, expect a convenient, budget-friendly stay with some rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is convenient, though some reported a fee and poor perimeter lighting. The pool area drew occasional complaints about cleanliness and being unheated.

Related guest reviews

10

David

15 Feb 2025

·

Stayed 4 nights

We had our two dogs with us and property had lots of grassy area on site as well as a park across the street. Nice full hot breakfasts, different every day.

8

Aiyanna

4 Jun 2024

·

Stayed 1 night

Parking close

10

Roger

13 Jun 2024

·

Stayed 2 nights

I was pleasantly surprised. The property was well kept, and rooms were cozy and clean. It's location is convenient. Like I said , I'm pleasantly surprised and happy with the place.

4

Sarah

29 Jan 2023

·

Stayed 1 night

Check in was delayed several times. After finally getting in to the room there was urine and hair on the toilet seat. The bed was hard as a rock. The next morning the front desk person was no where to be found for 15 minutes(the breakfast attended was searching for her) and they didn't have the promised airport shuttle so they ordered me a shady ass Uber and then tried to charge me for the free parking

10

donna

8 May 2024

·

Stayed 1 night

Arrived late evening. No one at the front desk. Called the hotel and no answer. Walked around and found the front desk person in the fitness room stocking waters. Room was cold and I was unable to control the thermostat. Great breakfast and friendly staff. All in all a good stay and I would return.

2

Ira S.

11 Dec 2022

·

Stayed 1 night

Parking lot around perimeter was dark and had very poor lighting. The lobby area was dimly lit. The elevator at the extreme end of the Corredor took a long time -30 seconds for the door to close. The room thermostat was not working at all, even though it showed it was set at 67°, at 1 AM I woke up sweating, and it was like 80°. I finally end up shutting the thermostat off.

6

Willie

4 Jun 2024

·

Stayed 2 nights

I liked parking lot has great space and Front Dest Staff good job and pleasure to talk to. Breakfast has fell off person working that area not doing good job. Hot water for my Tea tastes like coffee and I hate the taste of coffee.

8

Catt

18 Jan 2024

·

Stayed 3 nights

No where do they state a charge for parking. After check out I received a charge on my credit card for $12 for parking. I also was not informed ahead that my room would be next to two rooms being renovated the adhesive smell was so bad we had to leave for several hours for our room to air out. The place is in need of renovation so I am glad they are doing it. Warning before check in would be appreciated. Currently the bathroom fan is inadequate, the tub is rusty and the ceilings are in need of retexture. The bed is good but aged. The pillows are comfortable. Kitchen has a sufficient amount of dishes and cookware to make the place home for a week. The “free” breakfast is awesome! Real food: sausage/bacon, eggs, waffles and a bread selection

10

Lori

5 Feb 2023

·

Stayed 6 nights

Great location close to freeways. Room was clean and comfortable. TV didn’t work at first, but a call to the frost desk resulted in a speedy fix. Grounds were nice, with a gas fireplace and pool area (not heated, so too cold to use this time of year). We stayed 6 nights and were told the housekeeper comes every 5 days (staff gladly exchanged used towels for fresh whenever we needed them) but the only cleaning was emptying garbages, bringing towels and running the dishwasher. Bathroom wasn’t cleaned and bed wasn’t made, which was disappointing. Other than that, everyone was pleasant and helpful and a big shout out to Ms. Shirl who was so energetic, professional and hard-working. She was so pleasant we looked forward to seeing her each morning to put a smile on our faces. She keep the breakfast bar fully stocked and always asked if we needed anything. Loved that there were gluten free muffins and oat milk available each day and even vegetarian sausages one morning. Would definitely stay here again.

2

Connie

4 Mar 2024

·

Stayed 2 nights

The pool was very dirty and the chairs around the pool in very terrible condition. The price of this hotel was extremely high price for what it offered We booked to stay for 2 nights and only stayed for 1 night and was not able to get a refund. Found a new and cleaner Marriott for 1//2 the price.

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Cleanliness

Cleanliness is inconsistent: some rooms were clean, but recurring reports cite dirty or rusty tubs, odors, hair on linens, and missed or infrequent housekeeping. A few guests described serious lapses.

Related guest reviews

4

Christy

25 Feb 2025

·

Stayed 2 nights

The place needs maintenance. Bath tub is peeling off, ceiling has some rust above the bath and the room needs to be deep cleaned. We called ahead for a crib but it wasn’t ready when we arrived past their check in time. Front desk has poor customer service. Housekeeping is every other day. They did not pick up our trash considering we have a baby with us. I wouldn’t recommend this place although it was accessible to many areas and the breakfast bar is decent enough.

6

Veronica

19 Feb 2024

·

Stayed 4 nights

Our room smelled like old fish. The room was tidy but looked old and dirty. The carpet looked like it hadn’t been washed in years, there were drinks and peanut butter in the fridge that I assume belonged to the previous guests. The freezer had an ice machine that I wouldn’t trust eating ice out of because it looked dirty. Lots of homeless people in the area. It was a central location though, so there were plenty of restaurants and stores around.

4

LAURA

30 Jul 2023

·

Stayed 1 night

When pulled out sofa sleeper there was a syringe on floor. Then we checked the bed and there was a pill under the fitted sheet.

2

Shauna

5 Dec 2022

·

Stayed 2 nights

We waited over 15 minutes for someone to show up at the front desk to check us in. We arrived at around 7:00 pm. The smell of marijuana was horrible and even woke us up in the middle of the night smelling it. The bed had hair all over the sheets, inside the bed!! had to change the bedding. Bathroom also had hairs in the tub. So gross. Very disappointing for a Marriott property.

8

Paulo

4 Feb 2024

·

Stayed 1 night

Nice location and room, but smelled like smoke

10

Sheryl

10 Apr 2025

·

Stayed 6 nights

The room was great - clean, quiet, comfortable. Loved the kitchenette. The breakfast is good. The employees are friendly and helpful. And the price was good. I'd stay here again!

6

TODD

8 May 2025

·

Stayed 1 night

Bathtub looked liked dead body drainage, absolutely disgusting.

6

Jasmin

4 May 2024

·

Stayed 1 night

The room was clean upon arrival, i requested twice on night three for house keeping to service the room, my request went unanswered by 3 people. We then requested a new room since it was already too late on the 3rd night. They did leave fresh towels in a plastic bag outside our room door. Their breakfast had great options. The studio room was spacious. Did not appreciate that there was no screen on the window so we could not leave the window open for fresh air. AC worked well. The available body wash, shampoo, and conditioner in the shower needed to be refilled.

4

Rachel

25 Nov 2023

·

Stayed 4 nights

We stayed for four days, and asked for housekeeping service. No one cleaned our room or even took out trash or gave us linens the entire time. I called about it every day, and they said they would come every day and didn’t. I asked for the floor to be vacuumed because we had spilled some crumbs and they told me I could borrow a vacuum. I called and asked for towels, and they asked me to bring my towels down to the front desk to get some more. I am not really picky but I am annoyed that I spent so much money and didn’t get basic things done.

6

Joanne

31 Mar 2025

·

Stayed 1 night

The facility was standard; nothing terrific. However, there was a very off putting odor in our room. I think it was the glue under the vinyl flooring. It was stronger in the bathroom and dissipated the farther away we stood. Thank goodness the bathroom was not attached to the bedroom. Never used the shower so I can’t give a rating on water pressure.

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Rooms

Suites are often spacious with handy kitchenettes, and many find the beds comfortable. Others mention firm or dated mattresses, city and guest noise, and difficulties with thermostats or AC.

Related guest reviews

10

Lorena

2 Jun 2024

·

Stayed 1 night

The room was nice and clean. The bath tub was yellow from caulking they just placed and it was stained. The wood molding were noticeably painted to cover the previous paint peeling and mold on the wood. The mattresses were spring boxes and not comfortable.

10

Sergiy

7 Apr 2025

·

Stayed 5 nights

Great condition and upkeep i side and outside. Breakfast was good and well-stocked and managed. The area was a bit noisy. One night I woke up by a loud bang outside. Other evenings traffic noise can be heard till 10-11 pm. Great place for a relaxing stay, otherwise. Fair price and great value I think.

10

Nancy

29 Jan 2025

·

Stayed 5 nights

Have never stayed at a TownePlace property before. The room was clean annd spacious and the kitchen was so great to have. Plus their beds are soo comfy I didn’t want to wake up :).. I’ll be back !!

4

Sarah

29 Jan 2023

·

Stayed 1 night

Check in was delayed several times. After finally getting in to the room there was urine and hair on the toilet seat. The bed was hard as a rock. The next morning the front desk person was no where to be found for 15 minutes(the breakfast attended was searching for her) and they didn't have the promised airport shuttle so they ordered me a shady ass Uber and then tried to charge me for the free parking

10

Sheryl

10 Apr 2025

·

Stayed 6 nights

The room was great - clean, quiet, comfortable. Loved the kitchenette. The breakfast is good. The employees are friendly and helpful. And the price was good. I'd stay here again!

2

Ira S.

11 Dec 2022

·

Stayed 1 night

Parking lot around perimeter was dark and had very poor lighting. The lobby area was dimly lit. The elevator at the extreme end of the Corredor took a long time -30 seconds for the door to close. The room thermostat was not working at all, even though it showed it was set at 67°, at 1 AM I woke up sweating, and it was like 80°. I finally end up shutting the thermostat off.

6

Orlando

13 Jul 2024

·

Stayed 2 nights

A/c wasn’t working in our original room so they had to give us a smaller room

6

Nicholas

17 Jan 2023

·

Stayed 19,373 nights

Overall it was a decent property. My biggest gripe was the noise. Between the motorcycle group that was there reving their bikes early in the morning and late into the nights and some people literally blasting a loud speaker with horrible rap music that shook the whole building for hours, rest and quiet was hard to come by during my stay. Just be prepared for the noises and surroundings of a busy city when staying here. I had no issues with the physical property or staff.

10

Cornell

27 Jan 2025

·

Stayed 7 nights

Friendly staff, clean room, comfortable bed, very big selection of breakfast foods and beverages, tasty too. I stayed 1 week and would definately stay again.

8

Madelena

3 Nov 2025

·

Stayed 1 night

Staff was friendly and efficient. She found a room close to the office for me. I really appreciated the kitchenette. I was traveling with a baby and the fridge, microwave, and dish soap really helped. My only complaint was booking a two queen but instead getting a sleeper couch.

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Service

Staff are widely described as friendly and helpful. However, guests also report delayed check-in, unfulfilled housekeeping requests, room changes, surprise charges, and an unavailable airport shuttle.

Related guest reviews

10

Joyce

1 Feb 2023

·

Stayed 7 nights

Great location and easy access to I10 & HWy 60. So many fast food restaurants within 2 miles. Staff was super friendly and helpful.

6

Ronnie

1 Apr 2025

·

Stayed 4 nights

Breakfast items were not kept hot. Eggs, meat, potatoes & oatmeal were all cold every morning. They also tagged on extra fees (said because we went through 3rd party) that ended up room was about $100 a night more than advertised. Just need to question all extra charges ahead of booking next time.

4

Sarah

29 Jan 2023

·

Stayed 1 night

Check in was delayed several times. After finally getting in to the room there was urine and hair on the toilet seat. The bed was hard as a rock. The next morning the front desk person was no where to be found for 15 minutes(the breakfast attended was searching for her) and they didn't have the promised airport shuttle so they ordered me a shady ass Uber and then tried to charge me for the free parking

10

donna

8 May 2024

·

Stayed 1 night

Arrived late evening. No one at the front desk. Called the hotel and no answer. Walked around and found the front desk person in the fitness room stocking waters. Room was cold and I was unable to control the thermostat. Great breakfast and friendly staff. All in all a good stay and I would return.

10

Sheryl

10 Apr 2025

·

Stayed 6 nights

The room was great - clean, quiet, comfortable. Loved the kitchenette. The breakfast is good. The employees are friendly and helpful. And the price was good. I'd stay here again!

6

Jasmin

4 May 2024

·

Stayed 1 night

The room was clean upon arrival, i requested twice on night three for house keeping to service the room, my request went unanswered by 3 people. We then requested a new room since it was already too late on the 3rd night. They did leave fresh towels in a plastic bag outside our room door. Their breakfast had great options. The studio room was spacious. Did not appreciate that there was no screen on the window so we could not leave the window open for fresh air. AC worked well. The available body wash, shampoo, and conditioner in the shower needed to be refilled.

4

Rachel

25 Nov 2023

·

Stayed 4 nights

We stayed for four days, and asked for housekeeping service. No one cleaned our room or even took out trash or gave us linens the entire time. I called about it every day, and they said they would come every day and didn’t. I asked for the floor to be vacuumed because we had spilled some crumbs and they told me I could borrow a vacuum. I called and asked for towels, and they asked me to bring my towels down to the front desk to get some more. I am not really picky but I am annoyed that I spent so much money and didn’t get basic things done.

10

Evelyn

19 Apr 2025

·

Stayed 1 night

This is one of the best hotel in AZ. I’ve been going there for years now and I always loved the breakfast served by the hotel and the staff is always friendly.

10

Lori

5 Feb 2023

·

Stayed 6 nights

Great location close to freeways. Room was clean and comfortable. TV didn’t work at first, but a call to the frost desk resulted in a speedy fix. Grounds were nice, with a gas fireplace and pool area (not heated, so too cold to use this time of year). We stayed 6 nights and were told the housekeeper comes every 5 days (staff gladly exchanged used towels for fresh whenever we needed them) but the only cleaning was emptying garbages, bringing towels and running the dishwasher. Bathroom wasn’t cleaned and bed wasn’t made, which was disappointing. Other than that, everyone was pleasant and helpful and a big shout out to Ms. Shirl who was so energetic, professional and hard-working. She was so pleasant we looked forward to seeing her each morning to put a smile on our faces. She keep the breakfast bar fully stocked and always asked if we needed anything. Loved that there were gluten free muffins and oat milk available each day and even vegetarian sausages one morning. Would definitely stay here again.

10

Cornell

27 Jan 2025

·

Stayed 7 nights

Friendly staff, clean room, comfortable bed, very big selection of breakfast foods and beverages, tasty too. I stayed 1 week and would definately stay again.

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Location

Convenient to highways, Arizona Mills/outlet shopping, restaurants, and Arizona Grand Resort. Several reviews note the surrounding area can feel sketchy and noisy.

Related guest reviews

8

Bobbi

20 Nov 2025

·

Stayed 5 nights

Kind, helpful, and attentive staff. Convenient location. Walkable to the Arizona Grand Resort. Great value for the price. Downsides: the dispensary can make walking seem questionable at times. Smokers linger in front of the entrance. The shower needs updating. I couldn't get the room temperature just right. Would I stay here again? Absolutely.

6

Veronica

19 Feb 2024

·

Stayed 4 nights

Our room smelled like old fish. The room was tidy but looked old and dirty. The carpet looked like it hadn’t been washed in years, there were drinks and peanut butter in the fridge that I assume belonged to the previous guests. The freezer had an ice machine that I wouldn’t trust eating ice out of because it looked dirty. Lots of homeless people in the area. It was a central location though, so there were plenty of restaurants and stores around.

6

Richard

13 Dec 2022

·

Stayed 3 nights

Area is sketchy as are the people 'hanging around'.

10

Sergiy

7 Apr 2025

·

Stayed 5 nights

Great condition and upkeep i side and outside. Breakfast was good and well-stocked and managed. The area was a bit noisy. One night I woke up by a loud bang outside. Other evenings traffic noise can be heard till 10-11 pm. Great place for a relaxing stay, otherwise. Fair price and great value I think.

10

Joyce

1 Feb 2023

·

Stayed 7 nights

Great location and easy access to I10 & HWy 60. So many fast food restaurants within 2 miles. Staff was super friendly and helpful.

2

surinder

4 Feb 2023

·

Stayed 16 nights

It’s beautiful close to hi ways shopping

10

Roger

13 Jun 2024

·

Stayed 2 nights

I was pleasantly surprised. The property was well kept, and rooms were cozy and clean. It's location is convenient. Like I said , I'm pleasantly surprised and happy with the place.

6

Nicholas

17 Jan 2023

·

Stayed 19,373 nights

Overall it was a decent property. My biggest gripe was the noise. Between the motorcycle group that was there reving their bikes early in the morning and late into the nights and some people literally blasting a loud speaker with horrible rap music that shook the whole building for hours, rest and quiet was hard to come by during my stay. Just be prepared for the noises and surroundings of a busy city when staying here. I had no issues with the physical property or staff.

10

Lori

5 Feb 2023

·

Stayed 6 nights

Great location close to freeways. Room was clean and comfortable. TV didn’t work at first, but a call to the frost desk resulted in a speedy fix. Grounds were nice, with a gas fireplace and pool area (not heated, so too cold to use this time of year). We stayed 6 nights and were told the housekeeper comes every 5 days (staff gladly exchanged used towels for fresh whenever we needed them) but the only cleaning was emptying garbages, bringing towels and running the dishwasher. Bathroom wasn’t cleaned and bed wasn’t made, which was disappointing. Other than that, everyone was pleasant and helpful and a big shout out to Ms. Shirl who was so energetic, professional and hard-working. She was so pleasant we looked forward to seeing her each morning to put a smile on our faces. She keep the breakfast bar fully stocked and always asked if we needed anything. Loved that there were gluten free muffins and oat milk available each day and even vegetarian sausages one morning. Would definitely stay here again.

4

Katrina

11 Dec 2022

·

Stayed 4 nights

The staff were very pleasant but the rooms need work. Stains up doorjambs, lots of rust in the tub, dirty windows. The noise from neighbours was terrible. Bedding and kitchen was clean. I felt unsafe walking in the area (I stayed here because the outlet mall was a 7 minute walk).

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked for variety and hot options, with attentive staff keeping it stocked. Some reviews mention cold items or weaker management of the setup.

Related guest reviews

10

David

15 Feb 2025

·

Stayed 4 nights

We had our two dogs with us and property had lots of grassy area on site as well as a park across the street. Nice full hot breakfasts, different every day.

8

Alan

14 Apr 2025

·

Stayed 2 nights

Good place to stay for the price. Complimentary breakfast was a bonus.

10

Sergiy

7 Apr 2025

·

Stayed 5 nights

Great condition and upkeep i side and outside. Breakfast was good and well-stocked and managed. The area was a bit noisy. One night I woke up by a loud bang outside. Other evenings traffic noise can be heard till 10-11 pm. Great place for a relaxing stay, otherwise. Fair price and great value I think.

6

Ronnie

1 Apr 2025

·

Stayed 4 nights

Breakfast items were not kept hot. Eggs, meat, potatoes & oatmeal were all cold every morning. They also tagged on extra fees (said because we went through 3rd party) that ended up room was about $100 a night more than advertised. Just need to question all extra charges ahead of booking next time.

10

Kailen

26 Dec 2024

·

Stayed 5 nights

Breakfast was great and the staff were friendly

10

Sheryl

10 Apr 2025

·

Stayed 6 nights

The room was great - clean, quiet, comfortable. Loved the kitchenette. The breakfast is good. The employees are friendly and helpful. And the price was good. I'd stay here again!

6

Willie

4 Jun 2024

·

Stayed 2 nights

I liked parking lot has great space and Front Dest Staff good job and pleasure to talk to. Breakfast has fell off person working that area not doing good job. Hot water for my Tea tastes like coffee and I hate the taste of coffee.

10

Evelyn

19 Apr 2025

·

Stayed 1 night

This is one of the best hotel in AZ. I’ve been going there for years now and I always loved the breakfast served by the hotel and the staff is always friendly.

10

Lori

5 Feb 2023

·

Stayed 6 nights

Great location close to freeways. Room was clean and comfortable. TV didn’t work at first, but a call to the frost desk resulted in a speedy fix. Grounds were nice, with a gas fireplace and pool area (not heated, so too cold to use this time of year). We stayed 6 nights and were told the housekeeper comes every 5 days (staff gladly exchanged used towels for fresh whenever we needed them) but the only cleaning was emptying garbages, bringing towels and running the dishwasher. Bathroom wasn’t cleaned and bed wasn’t made, which was disappointing. Other than that, everyone was pleasant and helpful and a big shout out to Ms. Shirl who was so energetic, professional and hard-working. She was so pleasant we looked forward to seeing her each morning to put a smile on our faces. She keep the breakfast bar fully stocked and always asked if we needed anything. Loved that there were gluten free muffins and oat milk available each day and even vegetarian sausages one morning. Would definitely stay here again.

10

Cornell

27 Jan 2025

·

Stayed 7 nights

Friendly staff, clean room, comfortable bed, very big selection of breakfast foods and beverages, tasty too. I stayed 1 week and would definately stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$127
February	US$196
March	US$233
April	US$136
May	US$107
June	US$87
July	US$93
August	US$81
September	US$101
October	US$142
November	US$136
December	US$128

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $120	19 $101
20 $83	21 $124	22 $124	23 $106	24 $106	25 $87	26 $110
27 $95	28 $106	29 $111	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $134	3 $111
4 $119	5 $111	6 $111	7 $111	8 $87	9 $111	10 $111
11 $125	12 $125	13 $139	14 $135	15 $139	16 $115	17 $135
18 $126	19 $115	20 $115	21 $115	22 $134	23 $125	24 $135
25 $115	26 $125	27 $115	28 $139	29 $135	30 $115	31 $130

TownePlace Suites Tempe at Arizona Mills Mall

Prices for TownePlace Suites Tempe at Arizona Mills Mall

Monthly average prices

About this property

Location

Room options

Suite, 1 Double Bed, Corner (Mobility Hearing Access, Roll-In Shower)

Studio Suite, 1 Queen Bed with Sofa Bed

Studio Suite, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Studio Suite, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio Suite, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Queen Bed with Sofa Bed

Suite, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Double Bed, Corner

Guest reviews of TownePlace Suites Tempe at Arizona Mills Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Tempe at Arizona Mills Mall

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