Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is located near Crescent City, within a 5-minute drive of Redwood National and State Parks and Jedediah Smith Redwoods State Park. It is 0.4 miles from Crescent City Harbor and South Beach.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool available for guests. The operational hours are not specified, but the pools are accessible year-round.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to contact the hotel directly for any specific requests regarding additional sleeping arrangements.

Best Western Plus Northwoods Inn in Bertsch-Oceanview

Average nightly price at Best Western Plus Northwoods Inn by month, last 12 months (USD)
Month	Average price
January	US$118
February	US$123
March	US$148
April	US$148
May	US$161
June	US$213
July	US$255
August	US$218
September	US$181
October	US$155
November	US$131
December	US$118

What guests think

At Best Western Plus Northwoods Inn, travelers like the convenient harbor-side location and complimentary hot breakfast, but report dated rooms, highway noise, and frequent issues with the indoor pool, hot tub, and other amenities.

Cleanliness feedback is mixed, ranging from tidy rooms to lingering odors, dirty floors, and maintenance lapses. Room comfort varies, with some views, compact layouts, and beds that several guests found hard or squeaky. Service is often praised, though occasional slow check-in, inconsistent communication, and policy rigidity are noted. Expect a practical stay with tradeoffs in upkeep and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, hot tub, and sauna are a major draw but frequently closed, dirty, overly chlorinated, or cold; some guests did enjoy them when available. Other facilities show age, with occasional issues like out-of-order laundry and tight parking.

Related guest reviews

6

Heidi

26 Mar 2025

·

Stayed 1 night

It was okay for what we needed. Pool is small and cold water. Hot tub and sauna not working. Room was real small but it was clean. You can hear a lot of noise from other rooms and outside. Lots to do right around the hotel though!

8

Renessa

22 Jul 2025

·

Stayed 1 night

Coffee machine in lobby was out of order and so were some of the washing machines and hot tub.

4

james

2 Sept 2025

·

Stayed 4 nights

It was the advertisement of a pool and hottub/sana that madr this the one for me....BUT the both pool and tub were disgusting water. Smelled like moldy, allgy water that was brown in color. There were no towls in any of the lool areas. The breakfast was good but they ran out of food quite esily.

8

Patty

7 Sept 2023

·

Stayed 1 night

The pool was green and a bit slimey. But other than that it was a decent place

2

Christina

14 Jul 2025

·

Stayed 2 nights

We were extremely disappointed in this hotel. The beds were beyond hard. I'm not exaggerating when I say the floor would have been more comfortable. The hot tub was broken and out of service. The pool had so much chlorine that it made my whole family nauseous just being in the room for a couple minutes. We were not even able to swim. Had to leave the building. The complementary breakfast gave you a choice of dry crumble biscuits or waffles. My entire family was extremely disappointed in this hotel. When I called to confirm my reservation we should have been informed by the staff of amenities not being available. A large reason we chose this hotel over another one in Crescent City was because of the pool and hot tub. We wanted to soak and relax after a day full of hiking, but no one was able to. The staff were very young and uninformed of dining, entertainment or direction in the area. When traveling we usually opt for Best Western but this location was a huge let down. Reimbursement should be required from the hotel if the amenities they advertised aren't actually available. Will not return.

4

Meagan

18 Mar 2025

·

Stayed 2 nights

Great location but pool was filthy, dirty wet towels all over the ground, filth floating in spa and pool.

10

Larry

24 Nov 2025

·

Stayed 1 night

Very nice hot breakfast and dinning area overlooking the harbor. Nice clean rooms and bed sheets. Indoor swimming pool, hot tub and sauna.

6

Cheryl

10 Nov 2024

·

Stayed 2 nights

Liked having the indoor hot tub and pool, but the pool was ice cold and the hot tub jets didnt work.

8

Leiann

3 May 2025

·

Stayed 1 night

One night stay. Overpriced. Shasta the manager was awesome, very friendly, professional and efficient. Had a comfy bed, WiFi, hot shower. Hot tub was out of order…one of the reasons we booked here. 😥

10

Patty

23 Feb 2025

·

Stayed 1 night

We’ve stayed before love it hot tub seems to be out of order. But we really enjoy staying here

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Cleanliness

Cleanliness is mixed: many report tidy rooms, but recurring complaints cite strong chemical or musty odors, dirty floors, hair in bathrooms, and signs of mold or wear in some areas.

Related guest reviews

8

Shawn

4 Aug 2025

·

Stayed 2 nights

The hotel was directly across the street from the water. It was an easy walk to get to the large park, lighthouse, and visitor centers, and it was very pretty at low tide. I was given a choice of the fro t or back of the property and picked the fro t for the view. Our room was on the end and our total view was of the staircase and a bit of the building with the restaurant. The breakfast was fairly standard, but sufficient. The pool was OK, but the bathroom was dirty. I imagine it's difficult to maintain when there's wet kids using it. The staff seemed fairly neutral about their job, you'd think a nice welcoming smile would made customers and themselves feel better about the day. I didn't like the fact that there were people that had a u-haul trailer set up in the parking lot which they'd gather around smoking and dri king and throwing a ball which hit my vehicle rental (I changed parking spots after that). We were only able to stay the first night of our two night stay because there was a tsunami warning at about 8:30pm which was effective until further notice so we ended our vacation to California and drove all night back home.

6

Hollan

17 Oct 2023

·

Stayed 1 night

The place was a little outdated, I found a lot of different hairs in bedding and bathroom. The sheets had a musty smell to them.

6

Emily

11 Aug 2024

·

Stayed 1 night

There was hair in the shower, flys in the room, and it felt muggy

4

Warren

5 Sept 2025

·

Stayed 1 night

The room smells moldy. We have to open our windows all night. Someone left a cup with green plastic bag with black paint smelling chemical. Breakfast is meh.

6

Maureen

5 Jul 2023

·

Stayed 3 nights

Front desk staff were great. Housekeeper was helpful. Free morning breakfast was woefully understaffed, items were not restocked promptly, trash bins overflowing…did not return after one morning. Room was just ok. Carpet dirty, mold in shower, body soap dispenser empty, coffeemaker broken.

4

Richard

22 Jul 2024

·

Stayed 2 nights

The hotel is conveniently located on hiway 101. The room had no carpet on the floor. There was no mat to wipe your feet as you came in. The floors were filthy. My socks were dirty just walking to the bathroom. You could tell they hadn’t been mopped in quite some time. The best part of our stay was the free hot breakfast. I wouldn’t stay there again. Very subpar for a best western facility. I complained on checkout. The desk clerk said they would be sure to let housekeeping know. So what. No discount. No nothing to compensate for our stay in a poor hotel.

10

Jairo

1 Jun 2025

·

Stayed 2 nights

A very clean hotel, its beds are very well made, the bathroom is sparkling clean

2

Jose

8 Sept 2025

·

Stayed 1 night

Bad smell in the bathroom A/C stings

4

Kate

22 Mar 2023

·

Stayed 1 night

The room had a bit of an odour of old, smelly carpet and the sheets and towels were threadbare. You could see the mattress pad cover right through the fitted sheet. The pillows were not standard and more like throw pillows and grossly uncomfortable to sleep on. I will say that the bathroom area was very clean. The tv did not work

8

Nimfa

20 Jul 2025

·

Stayed 1 night

altho the bldg is old the rooms are updated and very clean including the bed sheets/linen. I would stay here again

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and often small, with variable comfort; several guests found mattresses hard or squeaky, while a few noted spacious layouts or pleasant views. Noise from the highway or neighboring rooms is a recurring issue.

Related guest reviews

4

Mindy

8 Jul 2025

·

Stayed 1 night

The room was like a motel , the tub was sunken in in the middle and bathroom was tiny you should barely move. The beds were not comfortable and the linen was awful. Tv was outdated and had a grey tint to the screen. Spa was down. Was overpriced for what you get. Pictures were definitely filtered as it was not nice In person

2

Dennis

6 Sept 2025

·

Stayed 1 night

Property is old and along side US101 highway with broken room door on first floor. Room is small and old

10

Sarah

28 Jul 2024

·

Stayed 1 night

Staff was very friendly, especially the young man who checked us in. Room was clean and comfortable and had a wonderful harbor view. Restaurant next door is really good.

6

Hichem

12 Aug 2023

·

Stayed 1 night

Mattresses are in terrible condition. Time to get new ones.

4

Jeff

23 Jul 2025

·

Stayed 2 nights

If you plan on getting any sleep. Do Not stay here! The ceiling and walls are paper thin! The room was not clean.

10

Sydney

13 Sept 2024

·

Stayed 1 night

Super easy to find this location and nicely surrounded by other stores and the beach/marina is within walking distance. The room we stayed in seemed to be newly renovated and was very spacious! For the price, this was a great surprise to me. There are multiple buildings so I'm not sure if all are in the same condition. We were on the third floor in the build straight back which does have an elevator. The breakfast was located a different building but wasn't far to get to from our room and had a lovely selection. The main highlight though was the staff members. Everyone we had the pleasure of encountering were beyond kind, helpful, and pleasant to interact with. I want to give a huge shout out to Keyara who was working at the front desk when I went to checkin a few weeks ago. She was assisting a customer who constantly was degrading, belittling, and down right rude to her. Keyara handled this situation calm and collected despite receiving the complete opposite from this lady. I know what it's like to work in customer service, and it's times like that which really tests someone. High props to Keyara and I hope she gets the recognition she so clearly deserves!

10

Javier

7 Oct 2023

·

Stayed 1 night

Clean and spacious room. Nice view to the sea. Good parking for free.

6

Brie

11 Jul 2025

·

Stayed 2 nights

The hotel staff were pleasant and efficient. Room was clean. Only downside was the noise. Not well insulated. Could hear people talking outside and kids running in the room Nextdoor.

4

Don R

12 Aug 2025

·

Stayed 1 night

Food barely warm, no milk, no plates just bowls. It took five minutes for them to find my reservation at check in. Beds were uncomfortable.

8

Dean

8 Sept 2025

·

Stayed 1 night

Noisy. Next to highway but besides that it’s a good motel. It’s old but in good shape

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AI-generated summary based on recent guest reviews

Service

Staff are commonly praised as friendly, professional, and accommodating, with standout help at check-in and breakfast. A few guests reported slow or understaffed service, poor communication about closures, or unsympathetic responses to issues.

Related guest reviews

2

Doreen

4 Jan 2025

·

Stayed 7 nights

I booked a room for 7 days and was planning to extend for the whole month, when I arrived, the evening shift front desk lady was amazing and willing to help , I complained of my room having a dirty carpet and requested to switch to the other room which was much better, the front desk lady called the night auditor to ask how to switch me to another room and this night Auditor was very rude and unprofessional, refused and ordered me to cancel it and go somewhere else. I have never seen rudeness like this. I stayed in the dirty room for 7 days and I could not wait to check out and go somewhere else.I would never stay at this hotel again.

10

Linda

5 Aug 2024

·

Stayed 2 nights

the hotel assistant manager, Brittany was a delight. She was so helpful with the initial reservations and throughout our stay.

2

Aliaksandr

5 Aug 2023

·

Stayed 1 night

At the time we checked hotel pool area was closed for maintenance. We’ve booked this hotel mainly because kids wanted the pool. We were not notified about that during check in time. When discovered that, we spoke to the front desk and we’re told we won’t get money back if we check out early, but can get a partial refund tomorrow when the manager is back. Since it was late we decided to stay at the hotel, and in the morning we spoke to the manager, but manager declined any partial refunds because we “completed our stay”. Apart from that, non of the lockers in our suit were working (improperly installed), dishwasher was lose under the countertop. Overall stuff was friendly except the manager.

10

Larissa

5 May 2025

·

Stayed 1 night

This property will always be my favorite place to stay in Crescent city. The staff is always so amazing. The property is always clean, and truly love there job, and always love to help. Our vaca started off as a nightmare, our front desk Brittany came to the rescue in helping us sort out rooms and accommodations. And gave us more feed back to help with our previous hotel which was a nightmare. Best Western is my favorite place to stay.

10

Mario Roberto

4 Sept 2025

·

Stayed 1 night

We have stayed here on multiple occasions and each time we have had a pleasant experience. The rooms are clean and the bed was comfortable for us, we were able to get a good night’s rest after a few hours of driving. Plus the complimentary breakfast was really nice to have before leaving the next day. Staff was also very kind even when checking in late in the evening. We have made staying here our number one choice when in town. Thanks!

8

Tiffany

2 Sept 2025

·

Stayed 3 nights

Interesting having a power outage for a few hours with kids but not the hotels fault. Front desk staff was AMAZING and so kind during check in and any other interactions I had with her.

4

Sherrie

9 Aug 2025

·

Stayed 1 night

Bed was uncomfortable with cheap thin linens. Terrible WIFI. Hideous large dirty shower stool in bathroom. Only one staff member so check in was terribly slow with phone reservations and checking many people in. She was way overworked. Very disappointing for the high price we paid.

10

Luana

12 Aug 2025

·

Stayed 1 night

Wonderful service! Receptionist was incredibly patient and helpful with a long queue of tired travelers and families who were competing for the last few available rooms in town, while answering phones! At breakfast the lady who staffed the buffet went above and beyond to make sure everyone leaves satisfied.

10

Sydney

13 Sept 2024

·

Stayed 1 night

Super easy to find this location and nicely surrounded by other stores and the beach/marina is within walking distance. The room we stayed in seemed to be newly renovated and was very spacious! For the price, this was a great surprise to me. There are multiple buildings so I'm not sure if all are in the same condition. We were on the third floor in the build straight back which does have an elevator. The breakfast was located a different building but wasn't far to get to from our room and had a lovely selection. The main highlight though was the staff members. Everyone we had the pleasure of encountering were beyond kind, helpful, and pleasant to interact with. I want to give a huge shout out to Keyara who was working at the front desk when I went to checkin a few weeks ago. She was assisting a customer who constantly was degrading, belittling, and down right rude to her. Keyara handled this situation calm and collected despite receiving the complete opposite from this lady. I know what it's like to work in customer service, and it's times like that which really tests someone. High props to Keyara and I hope she gets the recognition she so clearly deserves!

10

Lei

23 Sept 2025

·

Stayed 3 nights

The staff was very professional. The manager Brittany Jenkins was helpful in helping us change the room and providing refunds of two nights we booked thru Expedia for the room we originally stayed. Rooms and amenities have been upgraded and are very clean. We had a very rest here

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AI-generated summary based on recent guest reviews

Location

Convenient spot across from the harbor and close to beaches, dining, and Highway 101, handy for Redwoods visits. Some highway-facing rooms experience traffic noise, and a few guests noted a rougher feel in the immediate area.

Related guest reviews

6

Heidi

26 Mar 2025

·

Stayed 1 night

It was okay for what we needed. Pool is small and cold water. Hot tub and sauna not working. Room was real small but it was clean. You can hear a lot of noise from other rooms and outside. Lots to do right around the hotel though!

8

Shawn

4 Aug 2025

·

Stayed 2 nights

The hotel was directly across the street from the water. It was an easy walk to get to the large park, lighthouse, and visitor centers, and it was very pretty at low tide. I was given a choice of the fro t or back of the property and picked the fro t for the view. Our room was on the end and our total view was of the staircase and a bit of the building with the restaurant. The breakfast was fairly standard, but sufficient. The pool was OK, but the bathroom was dirty. I imagine it's difficult to maintain when there's wet kids using it. The staff seemed fairly neutral about their job, you'd think a nice welcoming smile would made customers and themselves feel better about the day. I didn't like the fact that there were people that had a u-haul trailer set up in the parking lot which they'd gather around smoking and dri king and throwing a ball which hit my vehicle rental (I changed parking spots after that). We were only able to stay the first night of our two night stay because there was a tsunami warning at about 8:30pm which was effective until further notice so we ended our vacation to California and drove all night back home.

8

Sylbi

16 Aug 2023

·

Stayed 2 nights

Front desk staff are lovely and friendly. Great location.

10

Parmodh

27 Aug 2025

·

Stayed 2 nights

Property is close to everything

4

David

28 Feb 2024

·

Stayed 2 nights

There were a lot of homeless people in the general area. The room was very noisy (could hear the upstairs neighbors a lot). The hot tub, pool and sauna were all out of order. On the upside, the staff were very nice.

8

Jennifer

21 Jul 2024

·

Stayed 2 nights

There was considerable street noise in our highway facing room, but the location is great. The staff were friendly and offered suggestions for local dining.

10

Suzanne

11 Oct 2023

·

Stayed 1 night

Great location!

10

Suzanne

12 Oct 2023

·

Stayed 1 night

The location is great! Walk across the street to see all the cool fishing boats and the loud sea lions!

10

Jeffrey

27 Jul 2024

·

Stayed 1 night

Close to a number of hotels and right across the street from the harbor.

10

Sydney

13 Sept 2024

·

Stayed 1 night

Super easy to find this location and nicely surrounded by other stores and the beach/marina is within walking distance. The room we stayed in seemed to be newly renovated and was very spacious! For the price, this was a great surprise to me. There are multiple buildings so I'm not sure if all are in the same condition. We were on the third floor in the build straight back which does have an elevator. The breakfast was located a different building but wasn't far to get to from our room and had a lovely selection. The main highlight though was the staff members. Everyone we had the pleasure of encountering were beyond kind, helpful, and pleasant to interact with. I want to give a huge shout out to Keyara who was working at the front desk when I went to checkin a few weeks ago. She was assisting a customer who constantly was degrading, belittling, and down right rude to her. Keyara handled this situation calm and collected despite receiving the complete opposite from this lady. I know what it's like to work in customer service, and it's times like that which really tests someone. High props to Keyara and I hope she gets the recognition she so clearly deserves!

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AI-generated summary based on recent guest reviews

Dining

Complimentary hot breakfast is frequently praised for selection and the dining room’s harbor view. Occasional reports mention limited variety, lukewarm items, running out of food, or understaffing.

Related guest reviews

10

Jeffrey

14 Aug 2025

·

Stayed 5 nights

This is one of the few nice hotels in Crescent City, CA. Beware all the other cruddy motels there! The rooms were very nice, the service was great, the breakfast was yummy, the pool and exercise facilities were immaculate and well-serviced. And a big plus, we were able to bring our dog on this Redwoods trip!

10

Talitha

17 Jul 2025

·

Stayed 1 night

Excellent staff! Courteous! Beautiful views! Great breakfast selection!

6

Mark

31 Jul 2025

·

Stayed 3 nights

Breakfast had little variety and was not high quality

6

Maureen

5 Jul 2023

·

Stayed 3 nights

Front desk staff were great. Housekeeper was helpful. Free morning breakfast was woefully understaffed, items were not restocked promptly, trash bins overflowing…did not return after one morning. Room was just ok. Carpet dirty, mold in shower, body soap dispenser empty, coffeemaker broken.

10

Larry

24 Nov 2025

·

Stayed 1 night

Very nice hot breakfast and dinning area overlooking the harbor. Nice clean rooms and bed sheets. Indoor swimming pool, hot tub and sauna.

10

Luana

12 Aug 2025

·

Stayed 1 night

Wonderful service! Receptionist was incredibly patient and helpful with a long queue of tired travelers and families who were competing for the last few available rooms in town, while answering phones! At breakfast the lady who staffed the buffet went above and beyond to make sure everyone leaves satisfied.

10

Maria

6 Sept 2024

·

Stayed 1 night

staff was nice the breakfast was amazing

10

Sydney

13 Sept 2024

·

Stayed 1 night

Super easy to find this location and nicely surrounded by other stores and the beach/marina is within walking distance. The room we stayed in seemed to be newly renovated and was very spacious! For the price, this was a great surprise to me. There are multiple buildings so I'm not sure if all are in the same condition. We were on the third floor in the build straight back which does have an elevator. The breakfast was located a different building but wasn't far to get to from our room and had a lovely selection. The main highlight though was the staff members. Everyone we had the pleasure of encountering were beyond kind, helpful, and pleasant to interact with. I want to give a huge shout out to Keyara who was working at the front desk when I went to checkin a few weeks ago. She was assisting a customer who constantly was degrading, belittling, and down right rude to her. Keyara handled this situation calm and collected despite receiving the complete opposite from this lady. I know what it's like to work in customer service, and it's times like that which really tests someone. High props to Keyara and I hope she gets the recognition she so clearly deserves!

8

Helgi

28 Apr 2024

·

Stayed 1 night

Our room was clean and well stocked. The pool was warm, sauna and hot tub was a welcome site for the long drive. Breakfast was very limited due to lack of food stock. Staff was friendly and professional, also very apologetic due to lack of food for breakfast.

4

Don R

12 Aug 2025

·

Stayed 1 night

Food barely warm, no milk, no plates just bowls. It took five minutes for them to find my reservation at check in. Beds were uncomfortable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $125	4 $125	5 $125	6 $117	7 $125
8 $125	9 $125	10 $125	11 $125	12 $127	13 $118	14 $125
15 $125	16 $128	17 $125	18 $127	19 $127	20 $118	21 $125
22 $117	23 $120	24 $117	25 $120	26 $125	27 $134	28 $117
29 $125	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
		1 $125	2 $125	3 $125	4 $142	5 $145
6 $128	7 $125	8 $128	9 $128	10 $167	11 $167	12 $170
13 $128	14 $128	15 $125	16 $125	17 $128	18 $145	19 $144
20 $128	21 $125	22 $125	23 $128	24 $129	25 $147	26 $144
27 $127	28 $129	29 $130	30 $129	31 $147

Best Western Plus Northwoods Inn

Prices for Best Western Plus Northwoods Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, City View

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Patio

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds (With Partial Harbour View)

Standard Room, 1 King Bed, Refrigerator & Microwave (Oversized Room)

Standard Room, 1 King Bed, Accessible (View)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed (With Partial Harbour View)

Guest reviews of Best Western Plus Northwoods Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Best Western Plus Northwoods Inn

Prices for upcoming dates