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Best Inn & Suites


Amenities

  • Swimming pool

  • Room Service

  • Housekeeping

  • Free Parking

  • 24-Hour Front Desk

  • Pool (Outdoor)

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across the reviews for Best Inn & Suites, travellers repeatedly note serious cleanliness problems and worn, poorly maintained rooms, while some appreciate the low price, convenient freeway access, and occasional friendly service.

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Facilities

Unknown

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Unsafe

Dining

Unknown

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6

Denis

IAN-logo

4 days ago

·

Stayed 1 night

The price is cheaper than most, but sometimes you get what you pay for
The price is cheaper than most, but sometimes you get what you pay for

2

William

IAN-logo

4 weeks ago

·

Stayed 1 night

You get what you pay for but there has to be a health standard. T All the towels in the bathroom looked like they came from an auto shop, stained and yellow. The bed sheets (fitted and top sheet) were stained and discolored. Had to go elsewhere and return the key in the morning or it was $5 charge.
You get what you pay for but there has to be a health standard. T All the towels in the bathroom looked like they came from an auto shop, stained and yellow. The bed sheets (fitted and top sheet) were stained and discolored. Had to go elsewhere and return the key in the morning or it was $5 charge.

2

Cesar

IAN-logo

8 Mar 2026

·

Stayed 1 night

The cleanliness over all very poor…needs serious improvement I don’t know how they stay open to the public
The cleanliness over all very poor…needs serious improvement I don’t know how they stay open to the public

2

Ronisha

IAN-logo

27 Feb 2026

·

Stayed 1 night

Bed Bugs, Roaches, Filthy beds, Dirty Towels, just plain disgusting. The owner denied all of the above, although it is all evident, he refused to issue a refund and instead, moved into another room, which I could not sleep in after experiencing bed bugs in the first assigned room. I mean how are there giant green boogers and crumbs and dead roaches in the refrigerator and who knows what else in a tight and neatly tucked bed. (That was the only thing neat about the room). I mean come on, a picture speaks a thousand words, I will say less and post more! *This building is beyond a Public Safety Concern, it needs to be condemned.
Bed Bugs, Roaches, Filthy beds, Dirty Towels, just plain disgusting. The owner denied all of the above, although it is all evident, he refused to issue a refund and instead, moved into another room, which I could not sleep in after experiencing bed bugs in the first assigned room. I mean how are there giant green boogers and crumbs and dead roaches in the refrigerator and who knows what else in a tight and neatly tucked bed. (That was the only thing neat about the room). I mean come on, a picture speaks a thousand words, I will say less and post more! *This building is beyond a Public Safety Concern, it needs to be condemned.

2

Maria

EXP-logo

16 Feb 2026

·

Stayed 2 nights

The room was very dirty, the bed had trash and blood stains on the bed sheet. I went to the office to let them know and the gentleman asked the housekeeper to clean our room. We had already had our luggage there and she told us in a very rude way that we couldn’t be in the room. We went back to the office and I gave the gentleman the feedback. He said he had another room. He took us and it was decent. Once we lifted the blankets and the bed sheets were really dirty. The gentleman informed us we couldn’t get our money back so we decided to go to another motel.
The room was very dirty, the bed had trash and blood stains on the bed sheet. I went to the office to let them know and the gentleman asked the housekeeper to clean our room. We had already had our luggage there and she told us in a very rude way that we couldn’t be in the room. We went back to the office and I gave the gentleman the feedback. He said he had another room. He took us and it was decent. Once we lifted the blankets and the bed sheets were really dirty. The gentleman informed us we couldn’t get our money back so we decided to go to another motel.

1274 Oakdale Ave, El Cajon, California, United States of America

Location

El Cajon is home to Best Inn & Suites. San Diego Voice & Viewpoint and Old Mission Dam are local landmarks, and some of the area's attractions include The Water Conservation Garden and P2K Range. La Mesa Memorial Fine Arts Center and Computer Museum of America are also worth visiting.

More location info

Property policies

Check-in

Check-out

From 15:00 to 06:00

Before 11:00


Good to know

Additional policies and info about this property.

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FAQs

Free self-parking is available on-site for guests.


Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability and costs are not specified.


The hotel is located in the heart of El Cajon, convenient to Olaf Wieghorst Museum, Western Heritage Center, and Knox House Museum. It is also close to Boomers El Cajon and Parkway Plaza.

Yes, there is a seasonal outdoor pool available for guests.


Children are allowed at the property, but specific age policies for free stays are not provided.


Cribs are available for a fee of USD 5 per night, and rollaway beds are available for a fee of USD 10 per night. Advance request is recommended.


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