voco Laguna Hills by IHG
US$139
/ night
Avg. for September
Select dates to see prices and availability
US$139
/ night
Avg. for September
Monthly average prices
Nightly prices at voco Laguna Hills by IHG average US$100 in the cheapest month (February) and US$182 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$107 |
| February | US$100 |
| March | US$109 |
| April | US$127 |
| May | US$137 |
| June | US$173 |
| July | US$182 |
| August | US$145 |
| September | US$139 |
| October | US$130 |
| November | US$126 |
| December | US$100 |
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Sept · US$139
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Most expensive: July (~US$182)
Cheapest: February (~US$100)
About this property
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Amenities
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Laguna Hills? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at Raven, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 148 guestrooms featuring refrigerators and espresso makers. Your pillowtop bed comes with premium bedding. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and bathrobes.
Location
Located in Laguna Hills, voco Laguna Hills by IHG is within a 15-minute drive of Mission San Juan Capistrano and Orange County Great Park. This hotel is 11.6 mi (18.7 km) from Dana Point Harbor and 14.6 mi (23.5 km) from South Coast Plaza.
What's nearby
Mission Viejo Country Club(2.2 Miles)
Saddleback Memorial Medical Center(2.6 Miles)
Marguerite Aquatic Complex(2.6 Miles)
Regal Edwards Kaleidoscope(3.3 Miles)
Burke Williams Day Spa Mission Viejo(3.5 Miles)
Mission Hospital - Mission Viejo(3.6 Miles)
The Shops at Mission Viejo(3.7 Miles)
Aliso Viejo Golf Club(3.9 Miles)
Saddleback College(3.9 Miles)
Laguna Niguel Regional Park Tennis Center(4.3 Miles)
Laguna Woods Golf Club(4.4 Miles)
Orange County Natural History Museum(4.6 Miles)
Lake Mission Viejo(4.7 Miles)
Pittsford Park(4.9 Miles)
Soka University of America(5.3 Miles)
John Wayne Airport (SNA)(13.7 Miles)
Fullerton, CA (FUL-Fullerton Municipal)(35.7 Miles)
Long Beach Municipal Airport (LGB)(35.4 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Location
25205 La Paz Road, Laguna Hills, California, United States of America
Mission Viejo Country Club (2.2 Miles)
Saddleback Memorial Medical Center (2.6 Miles)
Marguerite Aquatic Complex (2.6 Miles)
Regal Edwards Kaleidoscope (3.3 Miles)
Burke Williams Day Spa Mission Viejo (3.5 Miles)
Mission Hospital - Mission Viejo (3.6 Miles)
Guest reviews
7.8
Good
Based on 1,002 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of voco Laguna Hills by IHG, guests frequently praise friendly, helpful staff and generally clean, comfortable rooms with a stylish lobby, while recurring drawbacks include very noisy in-room air conditioners, thin walls, and noticeable wear or maintenance issues.
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What guests think
Across reviews of voco Laguna Hills by IHG, guests frequently praise friendly, helpful staff and generally clean, comfortable rooms with a stylish lobby, while recurring drawbacks include very noisy in-room air conditioners, thin walls, and noticeable wear or maintenance issues.
The location is convenient near the I‑5 and restaurants, though freeway‑facing rooms can get traffic noise and some guests noted low lighting in parts of the parking lot. Several reviews mention add‑on charges such as daily amenity and parking fees that weren’t clear upfront. On‑site dining and bar service receive mixed feedback, and Wi‑Fi reliability varies. Overall, expect a convenient base if you can tolerate potential noise and wear.
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AI-generated summary based on recent guest reviews
Facilities
Bar/lounge and cafe are appreciated, sometimes with drink vouchers or live entertainment. Recurrent issues include pool or hot tub temperature/closures, a small/poor gym, and paid parking that can be limited during events.
Related guest reviews
10
Dawn
9 May 2024
·
Stayed 4 nights
Nice facility rooms are large and comfortable not crazy about the extra 27$ to park and have water in the room and a complimentary drink but I don’t drink restaurant was good
Nice facility rooms are large and comfortable not crazy about the extra 27$ to park and have water in the room and a complimentary drink but I don’t drink restaurant was good
2
adrian
7 Oct 2024
·
Stayed 2 nights
The pictures on the website looked amazing and then when we got there, it just looked so old and rundown and it smelled like cigarettes. It smelled horrible and we were mostly intrigued by the back patio with the pool area was closed for renovation.
The pictures on the website looked amazing and then when we got there, it just looked so old and rundown and it smelled like cigarettes. It smelled horrible and we were mostly intrigued by the back patio with the pool area was closed for renovation.
10
sandra
22 Jun 2023
·
Stayed 1 night
Pool area but fitness center need more attention
Pool area but fitness center need more attention
4
Matthew
15 May 2023
·
Stayed 2 nights
This hotel is run down and needs a complete makeover. The gym is terrible.
This hotel is run down and needs a complete makeover. The gym is terrible.
2
Bobby
17 Aug 2023
·
Stayed 3 nights
My dad and i stayed for a family funeral for 3 nights. We were told on the first night it would be a one time amenity fee, and on the last night they told us it was per night. which was not communicated. Hot tub was NOT hot. it was the same temp as the pool, until we were on hold with the front desk for 20 minutes so I could tell them that the hot tub was not hot. they finally came out and raised the temp but it never got to "hot tub" temps. it was like a warm bath. unacceptable. The outer deck of the hotel was disgusting. it was FULL of spider webs. no calm place to sit. The bottom hallways were hot and muggy, the room AC had problems, it was on and off every 2 minutes and never got down to the temp I had set it. although that was not my biggest problem. The bathroom sink granite was broken down the middle. waiting to fall. (i used to install granite) its a matter of time that wood underneath gets wet, fails and falls on someones foot. They only had one toilet paper roll in our bathroom, we asked for more and it never came, i had to go to front desk a day after i requested it to get one. Also our rooms sheets and towels were never changed. I wont be staying here again.
My dad and i stayed for a family funeral for 3 nights. We were told on the first night it would be a one time amenity fee, and on the last night they told us it was per night. which was not communicated. Hot tub was NOT hot. it was the same temp as the pool, until we were on hold with the front desk for 20 minutes so I could tell them that the hot tub was not hot. they finally came out and raised the temp but it never got to "hot tub" temps. it was like a warm bath. unacceptable. The outer deck of the hotel was disgusting. it was FULL of spider webs. no calm place to sit. The bottom hallways were hot and muggy, the room AC had problems, it was on and off every 2 minutes and never got down to the temp I had set it. although that was not my biggest problem. The bathroom sink granite was broken down the middle. waiting to fall. (i used to install granite) its a matter of time that wood underneath gets wet, fails and falls on someones foot. They only had one toilet paper roll in our bathroom, we asked for more and it never came, i had to go to front desk a day after i requested it to get one. Also our rooms sheets and towels were never changed. I wont be staying here again.
8
karen
2 Mar 2025
·
Stayed 5 nights
This property is good but I always have nit-picky issues here. This time it was: TV had to be fixed by mtce twice, WiFi is flaky, the parking lot was being re-paved which was inconvenient. Also, there’s a new, daily $15 parking fee. There’s nowhere else to park so customers are forced to pay it. I don’t know if this is an Orange County or State of CA mandate. I’m going to check other hotels in the area. The Staff goes out of their way to accommodate, so plus points for their efforts. I’m pretty demanding and I know it.
This property is good but I always have nit-picky issues here. This time it was: TV had to be fixed by mtce twice, WiFi is flaky, the parking lot was being re-paved which was inconvenient. Also, there’s a new, daily $15 parking fee. There’s nowhere else to park so customers are forced to pay it. I don’t know if this is an Orange County or State of CA mandate. I’m going to check other hotels in the area. The Staff goes out of their way to accommodate, so plus points for their efforts. I’m pretty demanding and I know it.
10
Kimberly
22 May 2023
·
Stayed 1 night
Great hidden gem! Customer service was great. I love the outdoor pool cabanas. Can’t wait to come back for another weekend getaway.
Great hidden gem! Customer service was great. I love the outdoor pool cabanas. Can’t wait to come back for another weekend getaway.
4
Thomas
2 Oct 2023
·
Stayed 1 night
We told the front desk that we do not need custodial service. Two hours later, and I placed a "do not disturb" sign on our door, the custodial staff just walked right in on us. I met with the custodial supervisor "Sergio" and told him what happened and he said: describe them to me, what did they look like, what was their name, we don't do that, it is not our fault that the front desk did not tell us if the room was still occupied,etc. he argued with me and I was trying to help him. Then, I file a complaint to the front desk (meanwhile my girlfriend is traumatized and sitting in the shower crying) and the front desk tells me "oh it was a simple mistake" I said "no, this is not a mistake this is a case of non-compliance with her staff and that they do not comply with basic rules and that they need to be re-trained" Everything about this incident was bad. They did not offer me a free night stay or anything. Meanwhile our day was ruined and we had a wedding to attend that day. The jacuzzi was scolding hot. I have photos of the burns. Why is the jacuzzi over 105 degrees? Totally unsafe for all who come near the jacuzzi. This location is straight out "RUDE!" Probably will never go there ever again!
We told the front desk that we do not need custodial service. Two hours later, and I placed a "do not disturb" sign on our door, the custodial staff just walked right in on us. I met with the custodial supervisor "Sergio" and told him what happened and he said: describe them to me, what did they look like, what was their name, we don't do that, it is not our fault that the front desk did not tell us if the room was still occupied,etc. he argued with me and I was trying to help him. Then, I file a complaint to the front desk (meanwhile my girlfriend is traumatized and sitting in the shower crying) and the front desk tells me "oh it was a simple mistake" I said "no, this is not a mistake this is a case of non-compliance with her staff and that they do not comply with basic rules and that they need to be re-trained" Everything about this incident was bad. They did not offer me a free night stay or anything. Meanwhile our day was ruined and we had a wedding to attend that day. The jacuzzi was scolding hot. I have photos of the burns. Why is the jacuzzi over 105 degrees? Totally unsafe for all who come near the jacuzzi. This location is straight out "RUDE!" Probably will never go there ever again!
10
Kevin
21 Aug 2023
·
Stayed 2 nights
The hotel was well presented and the staff were really helpful and polite. The rooms were spacious and laid out conveniently. Breakfast was good and reasonably priced. The hotel pool was great for the kids. Overall a really nice stay.
The hotel was well presented and the staff were really helpful and polite. The rooms were spacious and laid out conveniently. Breakfast was good and reasonably priced. The hotel pool was great for the kids. Overall a really nice stay.
10
Garilynn Alpern
11 Feb 2024
·
Stayed 1 night
The hotel is attractive, clean, nice pool but too cold this time of year to try it out. The bar was pleasant. We chose the hotel because it was convenient to a family gathering. It’s not a destination. Good for business in the area.
The hotel is attractive, clean, nice pool but too cold this time of year to try it out. The bar was pleasant. We chose the hotel because it was convenient to a family gathering. It’s not a destination. Good for business in the area.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and common areas, but repeated complaints cite stained or unclean linens, bathroom grime/odors, and occasional pests or housekeeping lapses.
Related guest reviews
2
Aaron
26 Dec 2023
·
Stayed 1 night
The hotel is RUN DOWN! It needs a much needed TLC and remodel. The carpet in the walkways are wrinkled and torn. You can hardly roll your luggage on them. The room is a good size but it needs to be maintained. There is visible wear and tare all pf the place. The items that have been attempted to get fixed, looks terrible! I wouldnt stay here again. Its shocking that this hotel is owned by a bigger corporation that owns 6,000 hotels yet it looks like its bet let go completely. The potential is there but the hotel reminds me of a motel!
The hotel is RUN DOWN! It needs a much needed TLC and remodel. The carpet in the walkways are wrinkled and torn. You can hardly roll your luggage on them. The room is a good size but it needs to be maintained. There is visible wear and tare all pf the place. The items that have been attempted to get fixed, looks terrible! I wouldnt stay here again. Its shocking that this hotel is owned by a bigger corporation that owns 6,000 hotels yet it looks like its bet let go completely. The potential is there but the hotel reminds me of a motel!
4
Casandra
23 Sept 2025
·
Stayed 2 nights
This was not a leisure trip for me, it was business related. So I was hoping to at least get some decent rest and shut eye, since it was Tuesday/Wednesday. But… Let’s start out with the extra fee they charge for an early check-in. I had absolutely no choice but to drop my stuff off before heading into my meetings. I get that it’s the policy, but I’ve never been charged to enter a room early if it was already ready for me. The definition of that is grifting. I have been to many cities, and Vegas hotels many times, but have never ONCE been charged to enter a room early. The rooms are run down, pigs with lipstick on them. The sheets were dirty - blood on the fitted sheet? Disgusting. Ripped that off immediately and just laid on the regular sheet. The AC was SO loud, I could barely hear my thoughts form. I had to keep it on all night since I was in an adjoined room set up - the neighbors thought it was TIME TO PARTAYYYY and laugh and scream all night. So the AC it was to drown their noisiness down. Who pregames in Laguna Hills hotels? Lol.. They give you tap water in a glass bottle, call it eco friendly. The coffee maker didn’t work. The bathroom had flickering lights, I suppose Halloween is around the corner, so it’s ambiance. The bathroom fan did not work. Water pressure and heat in the shower was decent though. THE wifi… Every 5 minutes it would cut out and freeze. This was the worst! Their WiFi is awful, better bring a hotspot or a laptop/tablet if you want to survive.
This was not a leisure trip for me, it was business related. So I was hoping to at least get some decent rest and shut eye, since it was Tuesday/Wednesday. But… Let’s start out with the extra fee they charge for an early check-in. I had absolutely no choice but to drop my stuff off before heading into my meetings. I get that it’s the policy, but I’ve never been charged to enter a room early if it was already ready for me. The definition of that is grifting. I have been to many cities, and Vegas hotels many times, but have never ONCE been charged to enter a room early. The rooms are run down, pigs with lipstick on them. The sheets were dirty - blood on the fitted sheet? Disgusting. Ripped that off immediately and just laid on the regular sheet. The AC was SO loud, I could barely hear my thoughts form. I had to keep it on all night since I was in an adjoined room set up - the neighbors thought it was TIME TO PARTAYYYY and laugh and scream all night. So the AC it was to drown their noisiness down. Who pregames in Laguna Hills hotels? Lol.. They give you tap water in a glass bottle, call it eco friendly. The coffee maker didn’t work. The bathroom had flickering lights, I suppose Halloween is around the corner, so it’s ambiance. The bathroom fan did not work. Water pressure and heat in the shower was decent though. THE wifi… Every 5 minutes it would cut out and freeze. This was the worst! Their WiFi is awful, better bring a hotspot or a laptop/tablet if you want to survive.
4
Alexis
4 Jun 2025
·
Stayed 3 nights
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
2
Taylor
19 May 2025
·
Stayed 1 night
I had reserved a room over a week ago. Check-in time is at 4pm. Go to check in and they dont have my room ready yet, had to wait another hour til a room was available. Found a live pincher bug on bed. Overall, the price is great but leaves more to be desired.
I had reserved a room over a week ago. Check-in time is at 4pm. Go to check in and they dont have my room ready yet, had to wait another hour til a room was available. Found a live pincher bug on bed. Overall, the price is great but leaves more to be desired.
8
Michaela
5 Mar 2023
·
Stayed 1 night
This hotel was the cheapest place to stay in the area as all of Orange County is pretty expensive. It was conveniently located right off the 5 freeway and there were also many restaurants and bars within walking distance. We also were given a voucher for a free drink at the hotel’s restaurant. I did notice that the carpets needed to be replaced because they did look old and dirty. Our room wasn’t the cleanliest either as we did see some handprints on one of the walls and on the headboard of the bed. There was also a spot of blood on the outer part of the sink in the bathroom- that was a turn off. I was hoping to soak in the tub after a long day, but they only had a shower. The water pressure was good and their Woodbury brand of soap and cleansers were nice as they smelled like brown sugar and fig. The service overall was friendly and accommodating. It was a ‘meh whatever’ place to stay for the night. Probably wouldn’t return though.
This hotel was the cheapest place to stay in the area as all of Orange County is pretty expensive. It was conveniently located right off the 5 freeway and there were also many restaurants and bars within walking distance. We also were given a voucher for a free drink at the hotel’s restaurant. I did notice that the carpets needed to be replaced because they did look old and dirty. Our room wasn’t the cleanliest either as we did see some handprints on one of the walls and on the headboard of the bed. There was also a spot of blood on the outer part of the sink in the bathroom- that was a turn off. I was hoping to soak in the tub after a long day, but they only had a shower. The water pressure was good and their Woodbury brand of soap and cleansers were nice as they smelled like brown sugar and fig. The service overall was friendly and accommodating. It was a ‘meh whatever’ place to stay for the night. Probably wouldn’t return though.
10
Miguel
13 Aug 2025
·
Stayed 2 nights
Property was welcoming and very clean.
Property was welcoming and very clean.
4
Jimena
27 May 2024
·
Stayed 1 night
When checking in they gave me a card that did not work to get into my room. Had to walk back down to get a new one. Went into the room after getting the right key card and everything looked pretty good until we hit the bed. Bed sheet was dirty and had white stains on them. Had to take off the first layer from the bed because of the stains there were. Some stains appeared to be white, blood drops, and dirty smudges. When we hit the second layer they were ok but that’s where the white stain was at. At this point we didn’t want to think about anything else because we were so tired that we stayed there. Also drawers wouldn’t close and would open after closing it. Checkout is at 11am and at 9am cleaning services tried to come inside our room! I put the do not disturb sign out on the door knob and still decided it was ok to open the door? Not ok! Didn’t even knock or anything just decided it was ok to come in. Overall experience sucked. I won’t be staying here no more!
When checking in they gave me a card that did not work to get into my room. Had to walk back down to get a new one. Went into the room after getting the right key card and everything looked pretty good until we hit the bed. Bed sheet was dirty and had white stains on them. Had to take off the first layer from the bed because of the stains there were. Some stains appeared to be white, blood drops, and dirty smudges. When we hit the second layer they were ok but that’s where the white stain was at. At this point we didn’t want to think about anything else because we were so tired that we stayed there. Also drawers wouldn’t close and would open after closing it. Checkout is at 11am and at 9am cleaning services tried to come inside our room! I put the do not disturb sign out on the door knob and still decided it was ok to open the door? Not ok! Didn’t even knock or anything just decided it was ok to come in. Overall experience sucked. I won’t be staying here no more!
10
Amanda
27 Mar 2025
·
Stayed 1 night
Very clean and relaxing rooms
Very clean and relaxing rooms
10
Margarita
3 Nov 2025
·
Stayed 1 night
The staff was great and the room was very clean!!
The staff was great and the room was very clean!!
10
Linda
25 Oct 2025
·
Stayed 1 night
Clean room. Very comfy beds
Clean room. Very comfy beds
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and updated with comfortable beds, but frequent complaints highlight very noisy AC units, thin walls or freeway noise, and periodic maintenance problems; Wi‑Fi can be unreliable.
Related guest reviews
10
Susan
19 Aug 2025
·
Stayed 3 nights
Very comfortable stay. Rooms nicely updated. Staff super friendly.
Very comfortable stay. Rooms nicely updated. Staff super friendly.
4
Alexis
4 Jun 2025
·
Stayed 3 nights
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
10
Jennifer
3 Oct 2023
·
Stayed 3 nights
Large rooms with very comfortable cloud-like beds. Beautiful crisp clean design with cute lounge bar for evening cocktails and dinner and Café for delicious coffee, breakfast & lunch options.
Large rooms with very comfortable cloud-like beds. Beautiful crisp clean design with cute lounge bar for evening cocktails and dinner and Café for delicious coffee, breakfast & lunch options.
6
Shelly
24 Aug 2025
·
Stayed 2 nights
The remodel is beautiful, especially in the lobby and check in guest areas. However, since we went to rest for a few days and take a break, it was very inconvenient to find out that during the remodel the one thing they did not replace or update, was the air conditioners? They are so loud, I’ve really never experienced anything like it. Thumbs down.
The remodel is beautiful, especially in the lobby and check in guest areas. However, since we went to rest for a few days and take a break, it was very inconvenient to find out that during the remodel the one thing they did not replace or update, was the air conditioners? They are so loud, I’ve really never experienced anything like it. Thumbs down.
10
LAWRENCE
25 Aug 2025
·
Stayed 1 night
Nice rooms, clean and well maintained
Nice rooms, clean and well maintained
10
Robert
23 Aug 2025
·
Stayed 1 night
Absolutely loved our room. Very stylish.
Absolutely loved our room. Very stylish.
10
Rohit V.
27 Apr 2025
·
Stayed 1 night
Looks renewed. Big rooms, good sun, clean areas.
Looks renewed. Big rooms, good sun, clean areas.
6
karen
23 Oct 2024
·
Stayed 3 nights
My 4 day stay was especially problematic. I have a list of issues that I can’t fit in this comment box. WiFi was flakey, cable TV needed the mtce guy to fix twice, hotel room card keys had to be replaced twice. I felt like I was being punked. No outlets for iPad, iPhone and iWatch. The list goes on and on. I’m doubt I’ll be back.
My 4 day stay was especially problematic. I have a list of issues that I can’t fit in this comment box. WiFi was flakey, cable TV needed the mtce guy to fix twice, hotel room card keys had to be replaced twice. I felt like I was being punked. No outlets for iPad, iPhone and iWatch. The list goes on and on. I’m doubt I’ll be back.
6
Vikki
27 Aug 2025
·
Stayed 3 nights
Air-conditioning unit in room made so much noise. Need to change.
Air-conditioning unit in room made so much noise. Need to change.
2
Eliezer
7 Jul 2025
·
Stayed 1 night
This was the worst stay ever! The Air conditioner unit was extremely loud and I could not sleep all night. I got up and went to the front desk, I spoke with the person about the situation and he just said, I am sorry sir, I made a note of it! I told him that it was unacceptable, and he just apologized again. I went back to my room, called the person at the front desk, place the telephone up, so he can hear the noise and he responded Wow, it is very loud! You can try to turn off the AC to see if that works! I turn off the AC and I could not sleep since it was getting warm in the room. I went out side sat by the couch in the lobby for an hour to try to relax! I am so tired today as a result, I feel robbed! It is completely understandable and I am so disappointed! I should not be charged for this bad experience.
This was the worst stay ever! The Air conditioner unit was extremely loud and I could not sleep all night. I got up and went to the front desk, I spoke with the person about the situation and he just said, I am sorry sir, I made a note of it! I told him that it was unacceptable, and he just apologized again. I went back to my room, called the person at the front desk, place the telephone up, so he can hear the noise and he responded Wow, it is very loud! You can try to turn off the AC to see if that works! I turn off the AC and I could not sleep since it was getting warm in the room. I went out side sat by the couch in the lobby for an hour to try to relax! I am so tired today as a result, I feel robbed! It is completely understandable and I am so disappointed! I should not be charged for this bad experience.
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AI-generated summary based on recent guest reviews
Service
Staff is often described as friendly and helpful, yet multiple reviews report rude or dismissive interactions, poor communication, slow responses, and lapses like rekeying without ID or entering rooms without knocking.
Related guest reviews
10
Nancy
30 Sept 2025
·
Stayed 1 night
Lovely and kind staff.
Lovely and kind staff.
4
Nicole
28 May 2025
·
Stayed 3 nights
Jose at the front desk was very rude and hung up in my face when I called the front desk . I called and asked for towels and he said they were very busy and then he just hung up in my face. Also one of the housekeeping people came in my room while I was in there. They didn’t knock at all. Then they was no room service . The place sucks and I would not recommend. I had to stay there for 3 nights because my son had a basketball tournament. But I will never return.
Jose at the front desk was very rude and hung up in my face when I called the front desk . I called and asked for towels and he said they were very busy and then he just hung up in my face. Also one of the housekeeping people came in my room while I was in there. They didn’t knock at all. Then they was no room service . The place sucks and I would not recommend. I had to stay there for 3 nights because my son had a basketball tournament. But I will never return.
4
Alexis
4 Jun 2025
·
Stayed 3 nights
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
Wouldn’t stay here again for multiple reasons, take your pick of them: 1. SECURITY CONCERNS - key stopped working after two days, went to the front desk to get it fixed. I was asked for my room number and was given a key card without any verification of my name or ID. So anyone with a key card from the hotel can get into any room by simply asking. 2. Leaking shower - half door in shower does not prevent water from leaking into the bathroom and hallway. Bathroom door had extensive water damage from this. 3. Thin walls - you can hear everything in neighboring rooms, including the tv at 3 am. 4. Cleaning rag from housekeeping was left in the room.
10
Robert
25 Feb 2025
·
Stayed 2 nights
Jovan gave us outstanding customer service! He went above and beyond to help us!
Jovan gave us outstanding customer service! He went above and beyond to help us!
10
Carlos
15 Jun 2025
·
Stayed 1 night
Staff was very friendly and efficient Rex is an excellent resource and helped streamline the check in process Would definitely stay here again in the near future. Thanks again!!
Staff was very friendly and efficient Rex is an excellent resource and helped streamline the check in process Would definitely stay here again in the near future. Thanks again!!
4
Jimena
27 May 2024
·
Stayed 1 night
When checking in they gave me a card that did not work to get into my room. Had to walk back down to get a new one. Went into the room after getting the right key card and everything looked pretty good until we hit the bed. Bed sheet was dirty and had white stains on them. Had to take off the first layer from the bed because of the stains there were. Some stains appeared to be white, blood drops, and dirty smudges. When we hit the second layer they were ok but that’s where the white stain was at. At this point we didn’t want to think about anything else because we were so tired that we stayed there. Also drawers wouldn’t close and would open after closing it. Checkout is at 11am and at 9am cleaning services tried to come inside our room! I put the do not disturb sign out on the door knob and still decided it was ok to open the door? Not ok! Didn’t even knock or anything just decided it was ok to come in. Overall experience sucked. I won’t be staying here no more!
When checking in they gave me a card that did not work to get into my room. Had to walk back down to get a new one. Went into the room after getting the right key card and everything looked pretty good until we hit the bed. Bed sheet was dirty and had white stains on them. Had to take off the first layer from the bed because of the stains there were. Some stains appeared to be white, blood drops, and dirty smudges. When we hit the second layer they were ok but that’s where the white stain was at. At this point we didn’t want to think about anything else because we were so tired that we stayed there. Also drawers wouldn’t close and would open after closing it. Checkout is at 11am and at 9am cleaning services tried to come inside our room! I put the do not disturb sign out on the door knob and still decided it was ok to open the door? Not ok! Didn’t even knock or anything just decided it was ok to come in. Overall experience sucked. I won’t be staying here no more!
10
Levy
5 May 2025
·
Stayed 2 nights
Properly is clean and the front desk Theresa is nice and friendly . I will give rate her a number 10. I will surely be back again in Voco . Thank you .
Properly is clean and the front desk Theresa is nice and friendly . I will give rate her a number 10. I will surely be back again in Voco . Thank you .
2
Christian
13 Oct 2023
·
Stayed 1 night
Waited a solid 30 minutes to get a “complimentary drink”, TV did not work which is the main reason people stay at hotels is to watch TV (called for service and took hrs for NOONE to show up), and it was just not the best experience.
Waited a solid 30 minutes to get a “complimentary drink”, TV did not work which is the main reason people stay at hotels is to watch TV (called for service and took hrs for NOONE to show up), and it was just not the best experience.
6
Chadwick
3 May 2024
·
Stayed 3 nights
The hotel was good. My only two complaints are the sassy front desk night agent who was still sassy after she realized she was wrong AND me getting charged for smoking in the room when I NEVER did.
The hotel was good. My only two complaints are the sassy front desk night agent who was still sassy after she realized she was wrong AND me getting charged for smoking in the room when I NEVER did.
10
Donna
9 Jun 2024
·
Stayed 1 night
The staff is friendly and helpful. The beds were comfortable. Clean rooms.
The staff is friendly and helpful. The beds were comfortable. Clean rooms.
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AI-generated summary based on recent guest reviews
Location
Convenient off the freeway and close to restaurants and area activities; some freeway‑side rooms get traffic noise and parts of the lot feel dim.
Related guest reviews
8
Nathan
16 Nov 2023
·
Stayed 3 nights
Stayed here for a business trip to the area. The hotel has some age on it, but it is well-maintained and clean, which is all I ask. The hotel staff was very friendly. The wifi is free and fast and lots of free parking is available. The are a few shopping and restaurant options within a short driving distance. I would stay here again if in the area.
Stayed here for a business trip to the area. The hotel has some age on it, but it is well-maintained and clean, which is all I ask. The hotel staff was very friendly. The wifi is free and fast and lots of free parking is available. The are a few shopping and restaurant options within a short driving distance. I would stay here again if in the area.
8
Lynda
25 Aug 2025
·
Stayed 1 night
Easy freeway access
Easy freeway access
8
Maria
7 Apr 2025
·
Stayed 1 night
The air conditioner is noisy, and not much light on the back of the parking lot.
The air conditioner is noisy, and not much light on the back of the parking lot.
10
Donna
13 Jul 2024
·
Stayed 5 nights
great location
great location
8
Yi
24 Mar 2024
·
Stayed 2 nights
The property’s location is great and close to many restaurants and the freeway. I thought its interior needed some upgrades that’s all. The staff is all helpful and friendly. It’s good value and a 5 minutes drive to the place we needed to be this weekend so that’s a huge plus!
The property’s location is great and close to many restaurants and the freeway. I thought its interior needed some upgrades that’s all. The staff is all helpful and friendly. It’s good value and a 5 minutes drive to the place we needed to be this weekend so that’s a huge plus!
10
CELINE
28 Dec 2024
·
Stayed 2 nights
Easy access to freeway and restaurant
Easy access to freeway and restaurant
10
Colby
22 Jun 2025
·
Stayed 1 night
Great customer service. Hotel was beautiful and great location.
Great customer service. Hotel was beautiful and great location.
10
Maria
12 Aug 2024
·
Stayed 1 night
Clean and very convenient area
Clean and very convenient area
8
Anthony
20 Feb 2025
·
Stayed 2 nights
Convenient location
Convenient location
6
Carolyn
17 Dec 2024
·
Stayed 3 nights
Very nice hotel, rooms big and very clean. I was in a room facing freeway and it was so loud I thought a window was open. Hotel should do more to soundproof those rooms. Nice bar for drinks, staff very friendly.
Very nice hotel, rooms big and very clean. I was in a room facing freeway and it was so loud I thought a window was open. Hotel should do more to soundproof those rooms. Nice bar for drinks, staff very friendly.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and bar food range from good to underwhelming with limited menus at times; guests like the drink vouchers and occasional live music, but some note slow service and extra charges for coffee.
Related guest reviews
6
LeAnn
27 Sept 2025
·
Stayed 2 nights
Nice room and hotel. Very uncomfortable bed. Bedding nice but the bed was so hard it was painful. The restaurants were not delicious! The coffee was Folgers and the nachos were blah. It was nice that they did service our room during our tow night stay.
Nice room and hotel. Very uncomfortable bed. Bedding nice but the bed was so hard it was painful. The restaurants were not delicious! The coffee was Folgers and the nachos were blah. It was nice that they did service our room during our tow night stay.
10
Christopher P
26 Apr 2023
·
Stayed 6 nights
Showers were great. Clean bedroom and bed. Nice TV. Service great. Good bar with good food.
Showers were great. Clean bedroom and bed. Nice TV. Service great. Good bar with good food.
10
dan
18 Mar 2025
·
Stayed 1 night
I thoroughly enjoyed my stay; however, this site advertises live music, and I was there the 03/14 - 03/15 weekend, and live music was non-existent. That really disappointed me! VERY DECEPTIVE!!!
I thoroughly enjoyed my stay; however, this site advertises live music, and I was there the 03/14 - 03/15 weekend, and live music was non-existent. That really disappointed me! VERY DECEPTIVE!!!
8
Jenny
10 Apr 2025
·
Stayed 3 nights
This hotel was in a safe area. Staff were friendly and helpful. They serve a good breakfast. The walls were pretty thin as I could hear lots of noise. There were a shortage of outlets near the desk and bed. The one outlet by the sink did not work.
This hotel was in a safe area. Staff were friendly and helpful. They serve a good breakfast. The walls were pretty thin as I could hear lots of noise. There were a shortage of outlets near the desk and bed. The one outlet by the sink did not work.
6
Gerald
22 May 2023
·
Stayed 1 night
Breakfast was really sub standard, eggs overcooked potatoes undercooked. I've had better breakfast at Dennys. I tried to tell the lady at the desk that the light in our "lighted mirror' was broken. She didn't know what I was talking about. They should be familiar with the rooms, more training needed.
Breakfast was really sub standard, eggs overcooked potatoes undercooked. I've had better breakfast at Dennys. I tried to tell the lady at the desk that the light in our "lighted mirror' was broken. She didn't know what I was talking about. They should be familiar with the rooms, more training needed.
10
Dawn
9 May 2024
·
Stayed 4 nights
Nice facility rooms are large and comfortable not crazy about the extra 27$ to park and have water in the room and a complimentary drink but I don’t drink restaurant was good
Nice facility rooms are large and comfortable not crazy about the extra 27$ to park and have water in the room and a complimentary drink but I don’t drink restaurant was good
10
Jacob
23 Aug 2023
·
Stayed 2 nights
We had a wedding to go to so they let us check in early and waived the early check in fee. This hotel is a great combo of nice and a hint of luxury but without a huge price tag. Facilities were clean. Dining options were good but a little overpriced. Right on the interstate makes coming and going easy and it’s in a nice area in north laguna woods!
We had a wedding to go to so they let us check in early and waived the early check in fee. This hotel is a great combo of nice and a hint of luxury but without a huge price tag. Facilities were clean. Dining options were good but a little overpriced. Right on the interstate makes coming and going easy and it’s in a nice area in north laguna woods!
8
Lisa
6 Feb 2023
·
Stayed 2 nights
I thought it was nice that they give you a free cocktail for every night that you stay and there’s usually some live entertainment going on in the lounge when you go to get that cocktail. For me, this was all about convenience as my daughter lives only a few miles away. Morning to go coffee wasn’t easy to get down in the dining room. Room is clean. They were gracious to change my room when I wasn’t thrilled to be the closest to the freeway. I didn’t feel safe at this location which is always important when you’re traveling alone.
I thought it was nice that they give you a free cocktail for every night that you stay and there’s usually some live entertainment going on in the lounge when you go to get that cocktail. For me, this was all about convenience as my daughter lives only a few miles away. Morning to go coffee wasn’t easy to get down in the dining room. Room is clean. They were gracious to change my room when I wasn’t thrilled to be the closest to the freeway. I didn’t feel safe at this location which is always important when you’re traveling alone.
6
Michelle
6 Jun 2023
·
Stayed 2 nights
Tried The Hills after my other usual stay place was booked up. The area looked nice - secluded at the base of a residential area, quiet even though close to the freeway. However, closer inspection gave it a meh rating. The rooms are nice, as clean as they can be, but there's a dorm-like feeling about them. Minimalistic decorations, carpeting is suspiciously stained. Bathroom door (pocket door) seemed warp and wouldn't stay closed. We tried out the bar the first night for our complimentary drink (nice!), but they were out of mixers for the custom drinks so settled for different drinks. BTW, for whomever needs to hear this, white zin is NOT rose. When I checked out, I stopped by the lobby for a cup of coffee for the road. It was after seven, but the breakfast area was deserted with no food out. Maybe it was meant to be dine-in, but all I can say is this is the first place I've ever been that charges a $20 amenity fee and then $3 for coffee. As I told them, ridiculous.
Tried The Hills after my other usual stay place was booked up. The area looked nice - secluded at the base of a residential area, quiet even though close to the freeway. However, closer inspection gave it a meh rating. The rooms are nice, as clean as they can be, but there's a dorm-like feeling about them. Minimalistic decorations, carpeting is suspiciously stained. Bathroom door (pocket door) seemed warp and wouldn't stay closed. We tried out the bar the first night for our complimentary drink (nice!), but they were out of mixers for the custom drinks so settled for different drinks. BTW, for whomever needs to hear this, white zin is NOT rose. When I checked out, I stopped by the lobby for a cup of coffee for the road. It was after seven, but the breakfast area was deserted with no food out. Maybe it was meant to be dine-in, but all I can say is this is the first place I've ever been that charges a $20 amenity fee and then $3 for coffee. As I told them, ridiculous.
10
Carlos
20 Feb 2023
·
Stayed 1 night
Fancy, Cozy bar with live music daily
Fancy, Cozy bar with live music daily
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AI-generated summary based on recent guest reviews
8
Curt
3 weeks ago
·
Stayed 5 nights
Connivence was the key to our stay, rooms were clean, location was key
Connivence was the key to our stay, rooms were clean, location was key
10
Amir
3 weeks ago
·
Stayed 1 night
Nice hotel. Good price. AC in rooms is a bit noisy.
Nice hotel. Good price. AC in rooms is a bit noisy.
10
David
4 weeks ago
·
Stayed 7 nights
The hotel was beautiful and my room was very clean, nicely-furnished and extremely comfortable. The staff was pleasant and helpful. The only minor criticism I have to make is that the towels in my room were a bit rough. Everything else was great.
The hotel was beautiful and my room was very clean, nicely-furnished and extremely comfortable. The staff was pleasant and helpful. The only minor criticism I have to make is that the towels in my room were a bit rough. Everything else was great.
10
Ryan
4 weeks ago
·
Stayed 1 night
Great parking and clean rooms. Love the coffee!
Great parking and clean rooms. Love the coffee!
10
stefanee
12 Aug 2026
·
Stayed 1 night
Nice location
Nice location
FAQs about voco Laguna Hills by IHG
Is parking available at the property?
Self parking is available on-site for a fee of USD 15 per day, which includes in/out privileges. Guests must contact the property in advance to reserve parking. There are height restrictions for parking.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee, approximately USD 12 to 30 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of USD 50 per pet, per night. Service animals are exempt from fees. Guests can request a pet-friendly room by contacting the property directly.
What are the standard check-in and check-out times?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers several accessibility features including elevators, wheelchair-accessible public areas, registration desk, lounge, restaurant, and pool. There are also assistive listening devices available and a pool hoist on-site.
How is the property located in relation to key landmarks?
The hotel is located in Laguna Hills, within a 15-minute drive of Mission San Juan Capistrano and Orange County Great Park. It is approximately 11.6 miles from Dana Point Harbor and 14.6 miles from South Coast Plaza. Nearby attractions include Mission Viejo Country Club (2.2 miles) and Saddleback Memorial Medical Center (2.6 miles).
Does the property have a swimming pool?
Yes, the property features an outdoor pool. Guests can enjoy pool cabanas, sun loungers, and umbrellas. The operational hours are not specified, but it is available seasonally.
What are the policies for guests staying with children?
Up to 3 children aged 18 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Laguna Hills trip?
What do room rates generally look like at voco Laguna Hills by IHG in Laguna Hills?
Over the next 60–90 days, room rates at voco Laguna Hills by IHG in Laguna Hills typically average around US$92 a night for two guests, ranging from US$76 to US$124 on peak and off-peak dates.
When is the best time to visit voco Laguna Hills by IHG to avoid large crowds?
The quietest period at voco Laguna Hills by IHG in Laguna Hills is May, when demand is at its lowest. Expect September to be the busiest month, with demand peaking then, so book ahead if you must travel that month.
What nearby attractions and travel styles suit voco Laguna Hills by IHG in Laguna Hills?
Situated in California, voco Laguna Hills by IHG in Laguna Hills is convenient for visitors to The Shops at Mission Viejo, Lake Mission Viejo and Saddleback Memorial Medical Center. The hotel appeals to business and adventure travellers, with golf, hiking and shopping all close by.
Which month is the cheapest to stay at voco Laguna Hills by IHG in Laguna Hills?
February is the cheapest month to stay at voco Laguna Hills by IHG in Laguna Hills, averaging US$130 a night; July is the most expensive at US$205. February’s lower rates come despite May being the quietest month for visitors, so price and crowd levels don’t align here.
How do voco Laguna Hills by IHG's rates compare with other hotels nearby?
voco Laguna Hills by IHG in Laguna Hills is cheaper than 11 of 19 comparable hotels nearby, with a typical median of US$144 a night versus approximately US$158 for its peer group.
How does the nightly price at voco Laguna Hills by IHG in Laguna Hills compare to recent weeks?
The current price at voco Laguna Hills by IHG in Laguna Hills is US$103 per night for 2 guests, which is low for this hotel: about 30% below its US$142 average over the last 60 days. Most nights over that period fell between US$85 and US$432.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: NO DATA
- 2026-09-16: 114.19743802665711USD
- 2026-09-17: 109.22891594000244USD
- 2026-09-18: NO DATA
- 2026-09-19: 149.43837832369996USD
- 2026-09-20: 84.33649260310364USD
- 2026-09-21: 91.08538842494202USD
- 2026-09-22: 94.05328182939148USD
- 2026-09-23: 103.02834711914063USD
- 2026-09-24: 162.93940798114014USD
- 2026-09-25: 238.4604081133118USD
- 2026-09-26: 254.0616134977112USD
- 2026-09-27: 197.92810700601197USD
- 2026-09-28: 95.51586639216615USD
- 2026-09-29: 86.44225171595764USD
- 2026-09-30: 97.35015743220521USD
- 2026-10-01: 93.36943957672119USD
- 2026-10-02: 147.03997277774047USD
- 2026-10-03: 170.8856862871399USD
- 2026-10-04: 84.43594338258362USD
- 2026-10-05: 81.45231498152161USD
- 2026-10-06: 84.43594338258362USD
- 2026-10-07: 84.43594338258362USD
- 2026-10-08: 90.39708296411133USD
- 2026-10-09: 127.16567439779664USD
- 2026-10-10: 134.1214880505066USD
- 2026-10-11: 84.43594338258362USD
- 2026-10-12: 81.4547916244812USD
- 2026-10-13: 81.4547916244812USD
- 2026-10-14: 84.43594338258362USD
- 2026-10-15: 92.39559381028748USD
- 2026-10-16: 120.20966821453858USD
- 2026-10-17: 122.19709980281067USD
- 2026-10-18: 81.47373838069153USD
- 2026-10-19: 81.47373838069153USD
- 2026-10-20: 87.41708638929748USD
- 2026-10-21: 84.43594338258362USD
- 2026-10-22: 85.42856087745666USD
- 2026-10-23: 120.19973538853455USD
- 2026-10-24: 129.15310598606874USD
- 2026-10-25: 83.71052328291321USD
- 2026-10-26: 107.29137601785278USD
- 2026-10-27: 104.31023301113892USD
- 2026-10-28: 103.02834711914063USD
- 2026-10-29: 103.31652159269714USD
- 2026-10-30: 114.83367272561645USD
- 2026-10-31: 116.2319608367157USD
- 2026-11-01: 79.41768715480042USD
- 2026-11-02: 79.41768715480042USD
- 2026-11-03: 92.29622179330444USD
- 2026-11-04: 97.35423557926941USD
- 2026-11-05: 126.17682USD
- 2026-11-06: 135.11539199949647USD
- 2026-11-07: 133.12796041122436USD
- 2026-11-08: 81.56411397024536USD
- 2026-11-09: 78.34446937138367USD
- 2026-11-10: 82.44459117224122USD
- 2026-11-11: 79.41768715480042USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 114.83367272561645USD
- 2026-11-15: 88.40538944961548USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
- Uncovered self parking fee: USD 18 per day (in/out privileges)
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Breakfast in the room
Beach Sun Loungers
Activities
Swimming pool
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Electric car charging station
Parking Onsite
Internet
Free wi-fi