Ascot Suites Morro Bay

Absolutely wonderful as always.

I wanted to share a concern regarding my recent experience. My key stopped working, and when I went downstairs for assistance, I did not receive an apology. Instead, I was met with a smirk and told that this issue happens often, which I found unprofessional. Additionally, I was not satisfied with the service provided by Tessha. Based on my experience, she did not handle my concern appropriately, and it seemed she was not attentive to front desk responsibilities. I would appreciate it if this matter could be reviewed, as customer service is very important.

Difficult and stressful experience. Staff was not pleasant, there was no one around the front desk throughout the time I was there, showers were a little more than lukewarm, and management did very little to make it a better experience

Room was decent hotel is nice staff was polite. Shower didnt work I requested another room none available. Understandable. I was told someone would come to fix it. They never showed. Didnt shower after 1 night stay anf i live 3 hours away. Nasty. Need basic amenities to give a good rating.

Room was nice, staff were great.