Name: Balboa Bay Resort
Address: 1221 West Coast Highway, Mariners Mile, Newport Beach, California, United States of America, Newport Beach, Orange County, US
Price range: $318–$935 per night
Rating: 8.68

What guests think

At Balboa Bay Resort, travellers praise the waterfront setting, friendly staff, clean and spacious rooms, and enjoyable dining, while recurring drawbacks include occasional front‑desk or pool service missteps, noise or less desirable room placement, and pricey or limited extras.

Many highlight marina scenery and balcony rooms, while others note limited walkability and club‑only areas that restrict access. Facilities such as the heated pool, spa, bikes, and house car are appreciated, but availability, pool atmosphere, and parking costs or capacity draw mixed feedback. Overall, expect a scenic bayside stay with generally warm service and comfortable rooms, alongside occasional hiccups around logistics, room location, and add‑on fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated pool, spa services, bikes, and a house car are appreciated, and some enjoy cabanas and a well‑equipped gym. Access and availability can be mixed (members‑only areas, limited or unavailable house car/boat), pool music at times, and parking can be pricey or crowded.

Related guest reviews

10

Holly

Sep 1, 2025

·

Stayed 1 night

The Balboa Bay Resort is a lovely and welcoming resort. Comfortable beds, exceptional care for the details you want them to care about: cleanliness, zen atmospheres, and courtesy. I appreciated the complimentary water and resort credit I used for a tremendous breakfast. The resort is close to shopping, Newport Beach, fantastic Italian restaurants and everything Southern California has to offer. Don’t forget to try the inviting pool heated to 85 degrees for a relaxing swim.

10

Nicolas

May 18, 2024

·

Stayed 1 night

This is our second stay where the house car or electric boat were not offered however they are listed in the resort fee.

10

jacqueline

Aug 14, 2025

·

Stayed 3 nights

Loved to borrow the bikes and go to Balboa Island, that was really fun. Pool was great and staff there was excellent. Loved that they brought in a DJ one afternoon. Bed was super comfortable.

10

Kimmie

Jan 24, 2023

·

Every staff member from valet to concierge to housekeeping to wait staff are so friendly and nice! Resort is in a beautiful area. Seafood brunch on the water on Sundays is amazing. Breakfast at A O Restaurant was also amazing. We also had drinks there in the evening at their bar. Gym facility has a Peloton and Lululemon mirror! I got a fantastic blow out at their Dry Bar and the best 90 minute facial ever at their spa! We will definitely come back. Hopefully in warmer weather so we can use their swimming pool and beautiful cabanas!

10

dominic

Sep 2, 2025

·

Stayed 2 nights

Hotel is very nice, it’s in a great location and the food at the onsite restaurant is excellent! Just stayed two nights over Labor Day weekend, they were super busy and we were still able to check in 2 hrs early when the property was sold out. Stayed in a single king bed room on the ground floor. Room was nice and clean and comfortable. The hotel has a free car service onsite that we used multiple times to go back and forth between the property and balboa island. My only complaint about the property is the close proximity to Newport west coast highway, from our room We could hear super cars speeding up and down the road at all hours of the night.

10

Kelly

Jul 16, 2025

·

Stayed 4 nights

Not enough to do on property if not a member. Pool does not have bay/water view. Staff is not super friendly.

6

Elizabeth

Jul 28, 2025

·

Stayed 2 nights

The pool was great, very large and not chlorinated. However, at some times of day, there was loud music playing. The room was nice, but they need to update the mattresses and pillows to be a luxury hotel. The staff were super friendly and helpful. Unfortunately, one amenity that would have been helpful was not functioning as promised was the shuttle that takes you anywhere in a two-mile radius. It stops at 8, which is inconvenient if you are going out for dinner, and on the day we wanted to go to the beach, it didn't start running until 3 pm. So you have to have an Uber budget. Finally, the WiFi needs an upgrade especially around the lobby and drop-off area. So overall, we were underwhelmed. It's nice but....

10

lesa

Mar 26, 2024

·

Stayed 1 night

Beautiful location! Beautiful facility! Excellent massages !!!!

6

Robyn

Nov 26, 2023

·

Stayed 4 nights

The staff were all very super friendly and accommodating. There was a problem with toilet and they fixed it right away. The massage was great. The food was average but really expensive. For that price I expect more. If you are there for a longer stay I suggest eating elsewhere. But hope you have a car as there really is no where walkable. And my main complaint is the parking. $38 a day yes you heard me right to SELF park behind the hotel. That was $152 for us to park! Outside, openair in the elements, there is no garage. That in my opinion is pure GREED! And I personally would not go back foe that reason and why I rated it lower. But to each his or her own.

10

Ronan

May 18, 2025

·

Stayed 3 nights

Amazing hotel, attention to detail was excellent. Self parking area got a little full at times and struggled to find a parking space with the many business and private functions that was taking place at the hotel. However, highly recommend to stay.

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Cleanliness

Reviews consistently describe the property and rooms as very clean. A few guests reported isolated issues like a stained sheet, soap scum, or rust in a bathroom.

Related guest reviews

2

Saeed

Jun 22, 2025

·

Stayed 5 nights

Aside from good view of the harbor, we found this hotel as way overpriced and overrated. 1) hot water is at best on and off ...had to take quick cold showers a few times 2) very limited food options...over priced restaurant stops serving bkfst at 11:00 am and the cafe is limited to coffee and pastries and closes early pm. nearest starbucks is 1 or 2 miles away. At prices this hotel charges, one expects 24x7 access to fruits, snacks, tea, coffee, soda, etc... 3) sheet was stained 4) sofa bed back had issues and wouldnt recline all the way 5) the toilet flush was broken 6) internet access is spotty 7) the self parking costs too much pushing everyone to do valet 8) At roughly 1600 per night (not including resort fees and valet pkg) , this place is 4x the value it delivers Net - Nice location and nice view of harbor but pretty much everything else is at best one star. Way way overpriced for what it delivers.

10

Judy

Sep 21, 2024

·

Stayed 3 nights

We stayed here for three nights. The rooms were clean and the staff was very nice. The restaurant onsite had good food, and there’s a cafe as well for early coffee drinkers! We had a great view in our room with the balcony. We would definitely stay here again.

10

Anne

May 29, 2025

·

Stayed 4 nights

We had a fabulous stay at Balboa Bay Resort. The service was impeccable. The resort and room were immaculate.

6

Jenny

Jan 26, 2025

·

Stayed 1 night

Waterpressure low. Soap scums in the bathtub. Only one bathrobe available. Before checkout time, housekeeping knocked and when we were slow to get out of bed opened the door. We only stayed for 1 night so we couldnt understand why anybody would come in for housekeeping before our checkout time at 11am

10

JUANITA

Mar 18, 2023

·

Stayed 6 nights

Beautiful and clean property.

10

Emily

Nov 7, 2025

·

Stayed 1 night

From being greeted by valet, the polite check in staff, our beautiful - shiny clean room, staffs politeness...this hotel experience was better than our last experience at The Grand California at Disneyland. I give this hotel, staff nd ambience a perfect 10. They did a turn down service when we went to dinner. Lovely

10

Ashley

Oct 20, 2025

·

Stayed 2 nights

Great staff, clean room!

10

Lisa

Aug 30, 2025

·

Stayed 2 nights

Beautiful and so clean!!!

6

jesse

Aug 3, 2023

·

Didn't love it for what it should have been. The bedding was very cheap. The bed was uncomfortable. There was rust all over the ceiling in the shower.

10

Tracee

Apr 20, 2024

·

Stayed 1 night

Room was very clean.

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Rooms

Rooms are generally spacious and comfortable, with many praising balconies and marina views; some bathrooms are large with separate tub and shower. Drawbacks include highway or upstairs noise, less desirable placements, and occasional maintenance issues (e.g., AC, pillows, Wi‑Fi).

Related guest reviews

8

Luke

Dec 30, 2023

·

Stayed 4 nights

Great solid 4 star accommodations. Everyone was very nice and professional. The room had a huge bathroom which helped a lot with having two adult daughters traveling with me. The view of the marina was well worth the higher price. Only thing missing that would make it perfect would be more grounds to walk but I expect that only at 5 star resorts. I would definitely come back if I were to come back to the area for busy exploration of the area (which there are plenty) but not as a place to spend a lot of time at during your vacation.

10

Matt

Sep 10, 2025

·

Stayed 3 nights

All I can say is if you can get the Harbor view room I highly recommend it! Beautiful views of the harbor, watching yachts and crew teams sipping my morning coffee on our balcony was a highlight. The staff onsite is the nicest group of people we have ever met. Valet, front desk, bellhop, and the concierge all exceeded expectations. I have stayed with my family at a few luxury resorts in the Newport Beach area and Balboa Bay Resort is hands down our favorite of them all. We will be back guaranteed.

4

Mark

Jun 26, 2025

·

Stayed 1 night

The air conditioning didn’t work in the room. It was 80 all night. The hairdryer also started smoking and filling the room full of smoke. When I told the front desk they only refunded me the resort fee of like $10 for a $600 room, won’t ever stay here again very disappointed

10

dominic

Sep 2, 2025

·

Stayed 2 nights

Hotel is very nice, it’s in a great location and the food at the onsite restaurant is excellent! Just stayed two nights over Labor Day weekend, they were super busy and we were still able to check in 2 hrs early when the property was sold out. Stayed in a single king bed room on the ground floor. Room was nice and clean and comfortable. The hotel has a free car service onsite that we used multiple times to go back and forth between the property and balboa island. My only complaint about the property is the close proximity to Newport west coast highway, from our room We could hear super cars speeding up and down the road at all hours of the night.

10

Veronica

Apr 9, 2024

·

Stayed 2 nights

Rooms at the property are amazing. Super comfortable and with a lot of space. Bathrooms have good space too, with 2 sinks, shower and separate bathtub, and a separate small room for toilet. Staff at the hotel is super friendly and super helpful. The concierge gave us recommendations about things to do and places to eat and everything was excellent as they described it. We will stay there again!!! Amazing place and amazing STAFF!!!

6

Elizabeth

Jul 28, 2025

·

Stayed 2 nights

The pool was great, very large and not chlorinated. However, at some times of day, there was loud music playing. The room was nice, but they need to update the mattresses and pillows to be a luxury hotel. The staff were super friendly and helpful. Unfortunately, one amenity that would have been helpful was not functioning as promised was the shuttle that takes you anywhere in a two-mile radius. It stops at 8, which is inconvenient if you are going out for dinner, and on the day we wanted to go to the beach, it didn't start running until 3 pm. So you have to have an Uber budget. Finally, the WiFi needs an upgrade especially around the lobby and drop-off area. So overall, we were underwhelmed. It's nice but....

4

david

Jun 20, 2025

·

Stayed 1 night

First I thought the pillows were not comfortbale at all. Second and most importantly, I could hear the upstairs people all night which kept my family and I awake.

10

Tionna

Jun 20, 2025

·

Stayed 1 night

The staff were great. The room seemed old the bathroom door was sticking and it touched the toilet.

4

Sydney

Jun 18, 2025

·

Stayed 2 nights

The air conditioning in my room was broken! My room was 85 degrees and when I asked for someone to come help me they called saying they were working on it but never came and it never got fixed! They only took off $40.00 1 day of self parking in which the lot was completely full and had to park on street til a space later that evening opened up! They were nice but did not solve any of the issues and never followed up about my very hot room!!!

6

Natallia

May 27, 2025

·

Stayed 2 nights

We got a room on a first floor facing a parking lot when I requested a room higher and with a view. So that was disappointing and loud in the evening. Staff promised to move us but didn’t on top of that service is a bit slower than expected.

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Service

Service is often warm and attentive across departments. Several guests, though, reported inconsistent experiences—especially at the front desk and pool/cafe—such as billing or upgrade disputes, brusque interactions, and slow follow‑through.

Related guest reviews

2

Bryan

Aug 14, 2024

·

Stayed 1 night

Check in was a disaster as we were caught in (what the front desk clerk described) as a "shift change" and therefore no one knew if our room was ready or not even though we received TWO calls saying it was? Upon check out, our car batter was dead because valet personal left something on in the car. They ended up jumping our car with their truck. Ford conformed our, less than a year old battery, is now fine. A $45 room credit that was supposed to be part of our room package was only applied to ONE drink. Expensive drink! All this to say, beautiful resort with nice location. Just really, really, bad training of staff and poor follow through on service. Not good for the price paid.

10

Mandana

Sep 2, 2025

·

Stayed 1 night

We loved our stay at the Balboa Bay Resort. Beautiful resort and great location on the bay. I was beyond impressed with the customer service and how all the staff were exceptionally kind and helpful throughout our stay!

2

emrah

Aug 12, 2025

·

Stayed 2 nights

Read your invoices carefully. Our stay was pleasant until we found dine-in rom charges which never happened. They 'investigated' it for a week and procured a bill with our room number but we were at the pool by the time that is on the bill. So someone messed up or used our room number (with a very generic signature) and we were told the charges stay. It's not the amount of the charge but experience that ruined the whole thing. Now that I do not trust them, I have been asking for the itemized final bill and have yet to receive. I wish I had read other reviews, I wouldn't be as unpleasantly surprised at least. It seems to be their business.

6

Anna

Aug 10, 2024

·

Stayed 5 nights

We booked this hotel for a family trip, hoping to celebrate our 19th anniversary while enjoying some quality time together. As business owners with busy schedules, we were looking forward to a relaxing stay. However, our experience was less than ideal. The check-in process was frustrating. We requested a room with a decent view in honor of our anniversary, but were given what seemed to be the worst room at the resort—right on top of the garage with a view of the street. When we asked to change rooms, we were told it would cost an additional $50 per night and that the only available option had a king-size bed and a rollaway. We reluctantly agreed, but upon seeing the room, we felt unwelcome. Paying $600 per night and having to sleep on a rollaway bed was not what we had in mind. Adding to our frustration, the shower head in the room was broken. At this point, we decided it wasn’t worth staying at a resort where service seemed to be an afterthought. We contacted hotels.com to cancel the booking, and while their customer service rep tried to help, nothing changed until the hotel manager, Jack, got involved. He was the only person who genuinely cared about our situation, and I truly appreciate his hospitality. He provided us with a better room and kindly asked us to stay, which we did. Overall, the hotel has a great location, but I can only give it 3 stars for the service. It wasn’t about the cost; it was about level of service we received for the price we paid.

2

Achintya

Jul 11, 2025

·

Stayed 2 nights

Terrible front desk service. Rude and uninviting.

10

Emily

Nov 7, 2025

·

Stayed 1 night

From being greeted by valet, the polite check in staff, our beautiful - shiny clean room, staffs politeness...this hotel experience was better than our last experience at The Grand California at Disneyland. I give this hotel, staff nd ambience a perfect 10. They did a turn down service when we went to dinner. Lovely

4

Rod

Nov 10, 2025

·

Stayed 3 nights

Gorgeous , immaculate clean hotel. Problem with the system at check in not accepting my cards but my banks saying they had and removing money. Ended in a discussion with the on site manager who basically threatened to kick me out of the hotel. (I presume they thought I couldn’t pay). I was very angry with this response from them. After this , they realised their mistake and offered a couple of drinks as an apology. Just didn’t sit well with me. Won’t be going back. Even though I do understand the original problem was a technology one.

8

Marla

Jul 21, 2024

·

Stayed 1 night

We had a great stay and the staff was so friendly! We had a noisy neighbor above us at bedtime but we called the front desk and it was taken care of immediately and we were given free gifts of chocolate.

10

Karen

Sep 11, 2023

·

Stayed 3 nights

Amazing stay- great service! The front desk manager went out of his way to find us the perfect room, even though they were fully sold out. We loved our stay and always come back whenever we visit family in the area. The rooms, are elegant and super comfortable, the setting is serene and the service is 5 star!

6

thai

Aug 26, 2025

·

Stayed 1 night

Hotel staff were great, pool service girls were not that great. The whole point was to relax and get great service by the pool, that did not happened. We even tipped them on the side to see if we could make them feel better about their job but we continue to get the cold shoulder and lack of customer service. Everybody else such as bus boy, front desk, housekeeping were awesome!

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Location

Scenic waterfront location close to Newport Beach and Balboa Island appeals to many. Some note limited walkability, so rides or a car may be needed.

Related guest reviews

10

Holly

Sep 1, 2025

·

Stayed 1 night

The Balboa Bay Resort is a lovely and welcoming resort. Comfortable beds, exceptional care for the details you want them to care about: cleanliness, zen atmospheres, and courtesy. I appreciated the complimentary water and resort credit I used for a tremendous breakfast. The resort is close to shopping, Newport Beach, fantastic Italian restaurants and everything Southern California has to offer. Don’t forget to try the inviting pool heated to 85 degrees for a relaxing swim.

10

Lee Kanon

Mar 19, 2025

·

Stayed 2 nights

Beautiful hotel in fantastic location with great views, staff, facilities, etc.

10

Joshua

Feb 19, 2024

·

Stayed 1 night

Excellent property. Incredible location.

10

Nadja

Oct 10, 2023

·

Stayed 3 nights

Beautiful setting, clean, great staff. Not walkable to anywhere

10

dominic

Sep 2, 2025

·

Stayed 2 nights

Hotel is very nice, it’s in a great location and the food at the onsite restaurant is excellent! Just stayed two nights over Labor Day weekend, they were super busy and we were still able to check in 2 hrs early when the property was sold out. Stayed in a single king bed room on the ground floor. Room was nice and clean and comfortable. The hotel has a free car service onsite that we used multiple times to go back and forth between the property and balboa island. My only complaint about the property is the close proximity to Newport west coast highway, from our room We could hear super cars speeding up and down the road at all hours of the night.

8

Steven

Mar 3, 2025

·

Stayed 3 nights

Really nice hotel with spacious and comfortable rooms, and some really nice touches (free bottle of wine of arrival, turn down service, flexible cleaning schedule). We did not make any use of the facilities and so the resort fee seemed a bit of a waste (but that’s on us, not the hotel!). Location was OK but not super close to the beach or pier (20-40 mins walk to restaurants, bars, shops, etc).

10

Brad

May 29, 2023

·

Stayed 2 nights

Great location and very beautiful

10

Joe

Jul 14, 2025

·

Stayed 1 night

This is an excellent place to stay. Beautiful, great staff, amazing restaurant. Love the location.

10

Adam

Sep 11, 2023

·

Stayed 2 nights

We loved the location and the fact that it is on the water with close dining options

10

Venita

Aug 10, 2025

·

Stayed 2 nights

Great location!! Beautiful resort

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AI-generated summary based on recent guest reviews

Dining

Most guests praise on‑site dining—especially A+O, breakfast, and the Sunday brunch—with several enjoying room service and the bar. Some found options limited or expensive and noted occasional service lapses at the cafe or pool.

Related guest reviews

10

Holly

Sep 1, 2025

·

Stayed 1 night

The Balboa Bay Resort is a lovely and welcoming resort. Comfortable beds, exceptional care for the details you want them to care about: cleanliness, zen atmospheres, and courtesy. I appreciated the complimentary water and resort credit I used for a tremendous breakfast. The resort is close to shopping, Newport Beach, fantastic Italian restaurants and everything Southern California has to offer. Don’t forget to try the inviting pool heated to 85 degrees for a relaxing swim.

6

Christopher

Jun 27, 2025

·

Stayed 1 night

Its a converted motel- manage your expectations. Last room as far from the elevators as theres ias overlooking the parking lot- meh. Fontt desk chek in - Lou was great Check out 0rude.. Restaurant is awful. Foof and wait staff - meh

10

Stephen

Sep 4, 2024

·

Stayed 2 nights

Wonderful hotel, so sad to leave! Beautiful room, public areas and pool. Friendly and attentive staff and just a fab experience all round. Awesome brunch too.

2

Saeed

Jun 22, 2025

·

Stayed 5 nights

Aside from good view of the harbor, we found this hotel as way overpriced and overrated. 1) hot water is at best on and off ...had to take quick cold showers a few times 2) very limited food options...over priced restaurant stops serving bkfst at 11:00 am and the cafe is limited to coffee and pastries and closes early pm. nearest starbucks is 1 or 2 miles away. At prices this hotel charges, one expects 24x7 access to fruits, snacks, tea, coffee, soda, etc... 3) sheet was stained 4) sofa bed back had issues and wouldnt recline all the way 5) the toilet flush was broken 6) internet access is spotty 7) the self parking costs too much pushing everyone to do valet 8) At roughly 1600 per night (not including resort fees and valet pkg) , this place is 4x the value it delivers Net - Nice location and nice view of harbor but pretty much everything else is at best one star. Way way overpriced for what it delivers.

10

Radmila

Aug 12, 2025

·

Stayed 2 nights

The staff was great. The food is amazing. I will be back.

10

STEPHANY

Aug 11, 2025

·

Stayed 4 nights

Everything was great except the staff at the Cafe. They were extremely rude. Didn’t care that I had an allergy didn’t want to deal with me.

10

Jieun

Aug 26, 2025

·

Stayed 1 night

A+O restaurant very good!!!

10

DASHNA

Apr 10, 2024

·

Stayed 3 nights

The service was excellent! The room was very clean, the staff was amazing, in-room dining was delicious, ALL-IN-ALL and Excellent experience in an excellent location with excellent service.

10

Roxanna

Oct 8, 2024

·

Stayed 1 night

The service was great! The food at the restaurant was delicious

8

Maria Eugenia

Jun 4, 2024

·

Stayed 4 nights

We love the experience. We have been there many times and love the water. We hosted cocktail hours there for many years when we lived and worked locally. The only issue we had this visit was the food. We felt the food was marginal. The service was great as usual and overall had a good visit.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$436
February	$515
March	$481
April	$452
May	$397
June	$488
July	$601
August	$419
September	$446
October	$441
November	$318
December	$387

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $752	16	17 $393	18 $428	19 $432
20 $350	21 $401	22 $553	23 $558	24 $935	25 $591	26 $574
27 $934	28 $935	29 $538	30 $558

Su	Mo	Tu	We	Th	Fr	Sa
				1 $393	2 $477	3 $493
4 $344	5 $426	6 $507	7 $525	8 $522	9 $524	10 $501
11 $327	12 $450	13 $935	14 $694	15 $541	16 $525	17 $525
18 $935	19 $935	20 $935	21 $935	22 $533	23 $549	24 $484
25 $318	26 $382	27 $444	28 $438	29 $371	30 $374	31 $418

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Bay View

Room, 1 Queen Bed (Newport)

Room, 1 King Bed (Newport)

Room, 2 Double Beds, Courtyard Area

Executive Suite (Governor)

Room, 1 King Bed, Courtyard Area

Superior Suite, 1 Bedroom, Bay View

Room, 1 King Bed, Accessible (Newport)

Room, 2 Queen Beds, Accessible, Bay View

Standard Suite, 1 Bedroom (Newport)

Room, 1 King Bed, Bay View

Room, 1 King Bed, Accessible, Bay View

Premium Room, 1 King Bed, Beachfront

Presidential Suite

Room, 2 Double Beds (Newport)

Superior Suite, 1 King Bed, Courtyard Area

Premium Room, 2 Queen Beds, Beachfront

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Balboa Bay Resort

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