Name: Residence Inn Pleasant Hill Concord
Address: 700 Ellinwood Way, Pleasant Hill, California, United States of America, Pleasant Hill, California, US
Price range: US$164–US$455 per night
Rating: 8.55

What guests think

Across the reviews, Residence Inn Pleasant Hill Concord is praised for spacious, apartment-style suites, many with kitchens and some with fireplaces, overall cleanliness, and a generally quiet setting, with many guests also appreciating the convenient location and satisfying complimentary breakfast.

Common drawbacks include traffic noise in rooms near the freeway, dated fixtures and maintenance issues in some units, and occasional odors or housekeeping lapses. Service is frequently described as friendly and accommodating, though a few guests reported slow or error-prone check-in, unexpected room entry, lost-and-found frustrations, or unsatisfying responses around parking fees and problem resolution. Expect roomy, home-like suites with variable noise and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available, though several guests were charged and noted the fee wasn't always disclosed. No other amenities were consistently mentioned.

Related guest reviews

2

Oscar

27 Aug 2024

·

Stayed 1 night

They open my door when Im with my wife in a prívate moment, also chargue gor parking when and here su is free

8

Grigore

3 Mar 2024

·

Stayed 3 nights

Rooms are really big, clean and easy parking

8

Ruby

25 Jul 2023

·

Stayed 1 night

They charge for parking and don’t disclose it to you. There’s plenty of street parking for those interested. Nice area. Nice hotel.

10

Maddie

22 Jul 2025

·

Stayed 2 nights

The parking lot was being repaved and repainted, but the gal with short hair was so patient and accommodating by letting us and others park on the red with a little paper voucher. I was so tired from my 11 hour drive but she was happy to repeat anything! Thanks so much!!

10

Mark

18 May 2025

·

Stayed 1 night

Very nice 2-bedroom for our family of 4. Each bedroom has its own bathroom. Has a kitchen and a fireplace. Clean and roomy. Parking on site. Very pleasant stay.

10

Nilly

14 Feb 2023

·

Stayed 3 nights

Would rather not be charged for parking and hotel is awesome but a little expensive even for just one night but all in all it was very cozy i will stay again

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Cleanliness

Most guests describe rooms as very clean. However, there are scattered issues including odors, stray trash or towels, worn or dirty-feeling carpets, maintenance problems in bathrooms, and one isolated bed bug report.

Related guest reviews

10

jamallah

18 Apr 2025

·

Stayed 1 night

Very clean and quiet

6

Maza

30 Dec 2025

·

Stayed 4 nights

Overall, we had an enjoyable stay until the final night, when we returned to our room and were met with a strong sewage odor. As a result, we had to pack up a day early and move to a different room, which was quite inconvenient. While the hotel was accommodating in arranging the room change, it would have been more hospitable to offer some form of compensation - such as comping a night or providing a Marriott gift card. Unfortunately, that was not the case.

10

Jennifer

4 Jun 2025

·

Stayed 1 night

The room was clean and very spacious with a full kitchen area. We did a late check-in at around 11 pm. The staff member checking us in was friendly and the area felt safe. The only issue was with the toilet being very low-pressure. We had to flush it several times. We will stay at this hotel again.

10

Luis

24 Nov 2025

·

Stayed 1 night

Roomy, clean and quiet location.

4

Teryn

11 Dec 2022

·

Stayed 1 night

Our room smelled like someone passed gas, awful! We had to leave our door open for over an hour once we got in because it smelled so terrible. We think it might be the AC/Heat, because when it would kick on it would stink again. We shut off the system and froze all night instead because that was better than the smell. Our dishwasher was running when we got in which was weird. The beds are horrible (both the king and pull out bed). Overall just not a good clean feeling here, carpet felt dirty, our bathroom wall was cut into, the shower soap trays were so gross. And the most unsettling… there are popcorn ceilings. Overall we are incredibly disappointed, this was so much money and we certainly will not be staying here again. :(

10

Nicole

16 Mar 2025

·

Stayed 1 night

Very clean, quit and comfortable.

10

Mark

18 May 2025

·

Stayed 1 night

Very nice 2-bedroom for our family of 4. Each bedroom has its own bathroom. Has a kitchen and a fireplace. Clean and roomy. Parking on site. Very pleasant stay.

2

courtney

19 Aug 2024

·

Stayed 1 night

Bed bugs filthy

10

Stephanie

6 Oct 2025

·

Stayed 2 nights

This place is a littlr out if the way, but it makes for a nice quiet area. It was very clean and comfortable. Breakfast was an added bonus!

8

Monique

5 May 2025

·

Stayed 2 nights

Wonderful beds. Great shower. Kitchen was very clean. There was a dirty towel on the floor in the living room and a bag of garbage right outside the front door. Our window faced the freeway which was very noisy. Used earplugs. Breakfast was adequate. Good value for the money.

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Rooms

Suites are large and apartment-like, many with full kitchens and some with usable fireplaces, and many guests find them comfortable. Downsides noted are freeway-facing noise, dated decor and worn mattresses or slow AC in some units, plus occasional TV/internet hiccups.

Related guest reviews

10

Jennifer

4 Jun 2025

·

Stayed 1 night

The room was clean and very spacious with a full kitchen area. We did a late check-in at around 11 pm. The staff member checking us in was friendly and the area felt safe. The only issue was with the toilet being very low-pressure. We had to flush it several times. We will stay at this hotel again.

10

Leticia

11 Sept 2025

·

Stayed 1 night

Excellent property. Lots of space for families. The double rooms are amazing.

10

William

22 Nov 2024

·

Stayed 1 night

We stayed 1 night but with the kitchenette you could stay much longer! Huge room with kitchen, fireplace, living room and sofa.

10

Mark

18 May 2025

·

Stayed 1 night

Very nice 2-bedroom for our family of 4. Each bedroom has its own bathroom. Has a kitchen and a fireplace. Clean and roomy. Parking on site. Very pleasant stay.

8

Charmaine

20 Mar 2025

·

Stayed 1 night

Loved the room, with the kitchen. Only issue was when our tv lost internet connection and we had to wait for it to come back.

6

Kara

13 Feb 2023

·

Stayed 1 night

This property is not as nice as the most residence inn by Marriott. It looks like an old apartment complex behind another apartment complex. The rooms are dated with popcorn ceiling and need some maintenance. Our bathroom was very old with a heater panel door that was not closed all the way. Our first room was right on the highway and it was so loud we had asked to be moved. Staff was kind and helpful. Would not stay here again.

10

Adam

16 Jan 2025

·

Stayed 1 night

The fireplace was a game changer, some places have fireplaces, but they don’t let you use them. This one was usable and nice. Staff was excellent from the moment we arrived to the moment we left. Rooms were clean and quiet, good way to unwind comfortably

10

Phildrick

14 Aug 2025

·

Stayed 1 night

It was good. Would recommend. Outdated tho

10

Neal

28 May 2024

·

Stayed 2 nights

Very nice facility and room. They are updating and our room really needed the update- the mattress was comely broken down. Everything else was great and I’m sure it will all be done in a few weeks.

8

Monique

5 May 2025

·

Stayed 2 nights

Wonderful beds. Great shower. Kitchen was very clean. There was a dirty towel on the floor in the living room and a bag of garbage right outside the front door. Our window faced the freeway which was very noisy. Used earplugs. Breakfast was adequate. Good value for the money.

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Service

Staff are frequently praised as friendly, attentive, and accommodating, with smooth check-ins and responsive room changes. A minority reported slow or error-prone check-in, unexpected room entry, limited follow-up after lost items, and mixed communication around parking fees or compensation.

Related guest reviews

10

David

24 Aug 2025

·

Stayed 2 nights

Check-in was superb. She paid attention that we are both disabled and made sure we had a ground floor room. Very grateful!

2

Oscar

27 Aug 2024

·

Stayed 1 night

They open my door when Im with my wife in a prívate moment, also chargue gor parking when and here su is free

6

Maza

30 Dec 2025

·

Stayed 4 nights

Overall, we had an enjoyable stay until the final night, when we returned to our room and were met with a strong sewage odor. As a result, we had to pack up a day early and move to a different room, which was quite inconvenient. While the hotel was accommodating in arranging the room change, it would have been more hospitable to offer some form of compensation - such as comping a night or providing a Marriott gift card. Unfortunately, that was not the case.

8

Shanika

17 Jun 2025

·

Stayed 3 nights

The hotel was wonderful and staff. Had a problem in the first room but the front desk move us to another. No problem with anything easy and was nice about the whole thing.

2

William

1 Jul 2024

·

Stayed 1 night

First off the location was inconveniently surrounded by apartments at the very end of a dead end street. It seemed this hotel used to be apartments also. The check in took forever because everyone in line ahead of us had problems checking in. And there wasn’t even room to stand in a line. They don’t have elevators. They don’t sell alcohol on the weekend. The “suite” was a small one room and with a couple flies free of charge. The AC took a long time to cool down the room. The TV’s were pretty old.

10

Antonio

23 Feb 2025

·

Stayed 1 night

Friendly staff clean room

10

Stephen

16 Feb 2025

·

Stayed 1 night

Everything was excellent from check in to check out.

4

Karin

25 Dec 2023

·

Stayed 3 nights

I made my Reservation for the Christmas weekend TWO months in advance! The Reservation department screwed up my reservation and had to contact me MULTIPLE TIMES to get my request for a downstairs room correct! They stated that I requested a handicapped room during multiple calls, which I did not. I just wanted a downstairs room. I ALSO requested a room AWAY from the freeway due to the extremly loud traffic all day and very late into the morning, every day. My children have been bothered by this many times before. When I called the morning of the reservation, as instructed by their Management, to CONFIRM that we would get a room away from the freeway, the person I spoke with ASSURED me that issue would "Not Be A Problem!" When we arrived and checked in, we received a Handicapped room (which I had told them I DID NOT NEED Multiple Times) but...you probably already guessed it...WE WERE IN A ROOM RIGHT NEXT TO THE FREEWAY

10

Cynthia

4 Mar 2025

·

Stayed 1 night

Friendly staff.Comfortable and very clean.

10

Christine

16 Mar 2025

·

Stayed 1 night

I have stayed her a few times, previously rated 5 stars. Last stay was for 3 nights. I accidentally forgot 2 personal items in room, when I remembered 6 days later I went in to hotel and they were unable to find my items, said a manager would call me. I have not received a call. It wasn’t expensive however, it’s all about principal and raises red flag with integrity. Keep items safe and don’t expect they will be in list and found

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Location

Setting is tucked away and often quiet, with quick access to the freeway and restaurants and shopping nearby. Several guests, however, experienced significant freeway noise in rooms facing it.

Related guest reviews

10

Arnold

26 Sept 2023

·

Stayed 2 nights

great place to stay very comfortable great room set up great breakfast take a morning walk see wild turkeys waking around beautiful area.

10

nicole

10 Aug 2025

·

Stayed 1 night

Noisy freeway adjacent to the property

10

Mary

23 Sept 2023

·

Stayed 1 night

Our room was very nice, clean and quiet. We had a very enjoyable stay.

10

Luis

24 Nov 2025

·

Stayed 1 night

Roomy, clean and quiet location.

10

Virginia

5 Sept 2025

·

Stayed 1 night

Very well located place many restaurants and shopping areas

10

Jennifer

12 Dec 2022

·

Stayed 2 nights

Very clean, quiet, close to the freeway. I would definitely stay here again, and I would definitely recommend it.

6

Kara

13 Feb 2023

·

Stayed 1 night

This property is not as nice as the most residence inn by Marriott. It looks like an old apartment complex behind another apartment complex. The rooms are dated with popcorn ceiling and need some maintenance. Our bathroom was very old with a heater panel door that was not closed all the way. Our first room was right on the highway and it was so loud we had asked to be moved. Staff was kind and helpful. Would not stay here again.

10

Stephanie

6 Oct 2025

·

Stayed 2 nights

This place is a littlr out if the way, but it makes for a nice quiet area. It was very clean and comfortable. Breakfast was an added bonus!

4

Karin

25 Dec 2023

·

Stayed 3 nights

I made my Reservation for the Christmas weekend TWO months in advance! The Reservation department screwed up my reservation and had to contact me MULTIPLE TIMES to get my request for a downstairs room correct! They stated that I requested a handicapped room during multiple calls, which I did not. I just wanted a downstairs room. I ALSO requested a room AWAY from the freeway due to the extremly loud traffic all day and very late into the morning, every day. My children have been bothered by this many times before. When I called the morning of the reservation, as instructed by their Management, to CONFIRM that we would get a room away from the freeway, the person I spoke with ASSURED me that issue would "Not Be A Problem!" When we arrived and checked in, we received a Handicapped room (which I had told them I DID NOT NEED Multiple Times) but...you probably already guessed it...WE WERE IN A ROOM RIGHT NEXT TO THE FREEWAY

8

Monique

5 May 2025

·

Stayed 2 nights

Wonderful beds. Great shower. Kitchen was very clean. There was a dirty towel on the floor in the living room and a bag of garbage right outside the front door. Our window faced the freeway which was very noisy. Used earplugs. Breakfast was adequate. Good value for the money.

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Dining

Breakfast earns positive feedback for variety and quality, satisfying most guests and families; a few describe it as adequate.

Related guest reviews

10

Arnold

26 Sept 2023

·

Stayed 2 nights

great place to stay very comfortable great room set up great breakfast take a morning walk see wild turkeys waking around beautiful area.

10

Amy

12 Nov 2024

·

Stayed 1 night

Everything was clean, fluff pillows, fast service when we asked for extra blankets. The breakfast!! two parents and 2 teenage kids- satisfied all of us!! I especially loved the yogurt with all the fixings. Great choices. We came up to see my college son at St. Mary's and was a quick commute. Will being staying again soon. * we have extreme allergies and stay away from pet friendly hotels. No traces so I'm under the impression they don't allow pets. So thankful because hotels are hard to find that don't allow pets.

10

Stephanie

6 Oct 2025

·

Stayed 2 nights

This place is a littlr out if the way, but it makes for a nice quiet area. It was very clean and comfortable. Breakfast was an added bonus!

8

Monique

5 May 2025

·

Stayed 2 nights

Wonderful beds. Great shower. Kitchen was very clean. There was a dirty towel on the floor in the living room and a bag of garbage right outside the front door. Our window faced the freeway which was very noisy. Used earplugs. Breakfast was adequate. Good value for the money.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$179
February	US$171
March	US$179
April	US$176
May	US$200
June	US$197
July	US$175
August	US$185
September	US$185
October	US$179
November	US$162
December	US$161

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $168	18 $168	19 $174
20 $178	21 $192	22 $197	23	24 $191	25 $191	26 $308
27 $164	28 $196	29 $188	30 $188

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $174	3 $184
4 $175	5 $179	6 $207	7 $207	8 $193	9 $455	10 $256
11 $174	12 $188	13 $236	14 $218	15 $193	16 $193	17 $213
18 $174	19 $197	20 $237	21 $206	22 $194	23 $184	24 $212
25 $174	26 $187	27 $197	28 $197	29 $174	30 $164	31 $174

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 2 Bedrooms

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Pleasant Hill Concord

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Prices for upcoming dates