Name: Citrus Suites Redlands Loma Linda Hotel
Address: 1230 West Colton Avenue, West Redlands, Redlands, California, United States of America, San Bernardino (and vicinity), San Bernardino County, US
Price range: US$102–US$148 per night
Rating: 8.58

What guests think

Citrus Suites Redlands Loma Linda Hotel earns frequent praise for clean, spacious rooms and a convenient location near the freeway, while feedback is mixed about staff interactions, building upkeep, and the condition of the indoor pool, hot tub, and gym.

Guests like the roomy layouts and comfortable beds, though recurring comments note dated furnishings, lumpy pillows, noise from hallways or traffic, and occasional maintenance issues. The complimentary breakfast is widely appreciated for its variety, but items sometimes run out and quality can be hit or miss. Overall, expect solid value and convenience with occasional service inconsistencies and worn facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a highlight for many, but guests report intermittent issues such as cold or dirty water, foamy jacuzzi, slippery floors, and limited towels. A small gym and on site laundry exist, and parking is usually easy though sometimes tight.

Related guest reviews

10

Christine

7 Jul 2025

·

Stayed 1 night

Wonderful hotel! Great Full breakfast! Indoor pool and spa were very enjoyable! Overall a perfect visit!

10

Gary

16 Jun 2024

·

Stayed 1 night

Nice facility

8

Amber

29 Apr 2025

·

Stayed 3 nights

The room was clean and the bed was comfortable. The waffles at the free breakfast were delicious. The only complaint I have is that the tile surrounding the pool and hot tub wasn't acid etched, so it was VERY SLIPPERY, like dangerous. I took one step inside the pool area and promptly stepped back out. It was a major bummer.

10

Kim

23 Jun 2025

·

Stayed 2 nights

The pool Saturday morning was filthy. On Sunday it had been cleaned but it would have been nice to have a clean pool on Saturday. It was very bad.

8

Michelle

22 Sept 2025

·

Stayed 1 night

Front desk person was friendly and efficient during check in. The gym is small but allowed for a bit of a workout. As with most hotels the AC unit was very loud. Add to that the yelling and profanity outside of my window all night , sleeping was difficult ( and I am a pretty sound sleeper). The breakfast had a good variety of options. All in all, this was a good place for the price.

10

Kathy

8 Mar 2023

·

Stayed 1 night

Indoor pool and jacuzzi great breakfast

10

Sarina

15 Sept 2025

·

Stayed 1 night

Amazing stay! I loved everything about this hotel! The pool & jacuzzi are indoors & weren’t crowded. The rooms are spacious & the breakfast was filling. Breakfast had plenty of hot options like scrambled eggs, hash browns, waffles, etc. I would most def book again!

10

Stephen

26 Jun 2025

·

Stayed 1 night

Check in was fast and painless. Hotel was clean smelled fresh. Air conditioner worked very well. Parking well lit and spacious. Will be staying here again. Great value.

8

Rebecca

29 Jun 2025

·

Stayed 1 night

The hotel is fine. Clean, plenty of towels, indoor pool, laundry room. Nothing fancy but safe and comfortable for travelers.

6

Diane

22 Sept 2024

·

Stayed 3 nights

Pool & jacuzzi in poor condition. Jacuzzi had soap bubbles when they finally got it started. Staff was ok. Food(breakfast) ok.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and public areas, but cleanliness is inconsistent. Reported issues include stained or smelly pillows and sofas, odors or smoke, dirty tubs or pools, leftover trash, and in a few cases serious sanitation problems.

Related guest reviews

8

Jesus

27 Oct 2025

·

Stayed 2 nights

Room was clean, except the soft, dark couch had spots on it so we didn’t want to even touch it. Otherwise, for the price, the room was nice and big, the bed was comfortable, the bathroom was clean, a/c worked well, and shower pressure was great. In-room amenities were nice with quality shampoo and conditioner, lotion, shower cap, makeup wipes, and hair dryer. Breakfast was good considering it was included, with hot food (eggs, sausage, potatoes, waffles, and more). No tylenilnor bandaids available for purchase, so needed to go to store down the street.

10

Erin

1 Dec 2025

·

Stayed 2 nights

Room was spotless. That was courteous and very friendly. Breakfast could be improved a little bit. Coffee was empty when we went around 7:30. Other than that we had a wonderful stay. Didn't get a chance to use the pool. We were busy with friends the whole time we were in town.

10

Shellee

14 Dec 2024

·

Stayed 2 nights

Very comfortable, clean, spacious room. Quiet. Quality breakfast with healthy choices. Parking is easy and safe. Comfortable bed and quality bed linens. I was completely satisfied with my 2 night stay.

6

Luzmaria

23 Jun 2025

·

Stayed 2 nights

Nice room but broken door hatch lock so didn’t feel the safest. And a dirty tub

4

Sabrina

28 Aug 2025

·

Stayed 1 night

Blood, a lot of blood (like a crime scene amount), on sofabed mattress. Also other stains and holes. We switched rooms and the second room also had blood and stains on the mattress, albeit less.

4

Israel

30 Nov 2024

·

Stayed 2 nights

I stayed here a few years ago and conditions were much better. I get that it’s older now but our room had a bad wet smell to it.

2

Karri

28 Sept 2023

·

Stayed 1 night

Our bed had blood on the sheets the blow dryer was broken so was the closet door. The floors were firstly in the room found a used razor Seems like they went down hill on house keeping. I will not be staying here again.

6

Anna

27 May 2025

·

Stayed 1 night

Rooms not too clean

4

Jessica

6 Jun 2025

·

Stayed 1 night

Bathroom was absolutely disgusting

6

Alain

23 Jun 2025

·

Stayed 2 nights

I was greeted by friendly staff when I checked in (Indian dude with glasses forgot his name) I arrived earlier than anticipated but he was able to check me into a room early and even gave me a room upgrade for free. MOST of the staff was friendly and attentive but that’s where the pros end for me. The included breakfast was 6/10 just because it did feel cramped at times with how many people would be there at once but the food was ok.. I was upgraded to a jacuzzi room but I was not very pleased with it. The room felt pretty outdated and had lots of random damage and stains all around. It also wasn’t very clean, I had lots of long hairs in my “fresh” towels and sheets that were not from me. There was lots of random garbage in the corners and small areas of the room. I was not happy when I found both a dental flosser and piece of a condom wrapper after stepping on in while trying to get into bed. Because I got to my room late both nights I didn’t bring up the trash issue to the staff until I checked out. After I told the lady at the desk and showed her the pictures of the trash I stepped in I was simply told “I’ll let the staff know”. Seems like to me cleanliness isn’t much of a priority at this property and it’s a shame because this was my second time staying at this property the first time was good I wonder what changed since.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with amenities like fridge and microwave, but furnishings can feel dated and some features show wear. Noise from hallways, loud AC, or street traffic and lumpy pillows are recurring complaints; recliners and sofa beds vary in quality.

Related guest reviews

8

Chantil

29 Aug 2023

·

Stayed 3 nights

Room was basically clean but the floor in the bathroom was a bit sticky. Bed was horrible and had to sleep on the couch one night because my back was sore from the bed. Liked that there was a good size fridge and a microwave in the room. The location was great since we were there to take my son to University of Redlands. Lots of food places nearby.

6

Michael

11 Aug 2025

·

Stayed 3 nights

large rooms

8

Gary

10 Dec 2024

·

Stayed 3 nights

Would have given 5 stars but the shower faucet did not shut off completely. I was running a steady stream of water when I arrived and until I left four days later.

2

Thomas

12 Oct 2023

·

Stayed 1 night

I booked a room on Hotels.com. The room had a recliner, and I need that to sleep. My bad back won't let me sleep on a flat surface, but I am comfortable in a recliner. My room had no recliner. Comfort Suites Redlands had given those rooms to other customers when I arrived. I showed them my receipt, which had "Recliner" included. I had to sleep in a desk chair all night, and I couldn't sleep except for a few minutes. Comfort Suites Redlands blamed the problem on Hotels.com, and Hotels.com blamed Comfort Suites Redlands. Comfort Suites refunded me $60 off my total price of $209, but I asked for a full refund. This was very poor service from both Comfort Suites Redlands and Hotels.com. Hotels.com refused my request for a refund.

8

Jonathan

17 Sept 2025

·

Stayed 1 night

The room itself at this location is always to par for a good stay. But they really need to change out the pillows. Clean pillow cases can not overcome the smell of all the previous guest. The pillows are well over do for a complete swap. They are old, lumpy and out lived their lifespan.

10

Natalie

4 Aug 2025

·

Stayed 1 night

Our stay at the Citrus Suites was really great & comfortable! Great room & very comfortable bed. The staff was very kind & allowed us to check in a little early then check out a little late. The free breakfast was very good & the staff was very attentive to make sure everything was stocked up throughout the morning. The only complaint we have is that the walls are very thin. We could always hear people in the hallway & when anyone enters/leaves their room on our floor. Other than that it was a great stay.

8

Judy

15 Aug 2025

·

Stayed 1 night

Comfortable overnight stay passing through the LA area. Older property but everything was in working order. Had fridge, microwave, breakfast, plenty of parking. Would stay there again.

8

Trisha

20 Apr 2025

·

Stayed 1 night

Rooms were pretty clean liked that there was a couch for additional seating. Wallpaper was outdated would benefit from a renovation.

8

Julie

2 Jun 2025

·

Stayed 2 nights

The facilities were slightly run down but for the price i wasnt expecting something brand new. The bed creaked and was very firm. That could have been better. The biggest issue was the other guests. They slamed doors and were noisy coming and going at all times of the day. That could have been just 1 outlying group. All and all a good stay.

10

Deb

20 Jan 2024

·

Stayed 3 nights

The property was excellent. The only complaint was that it is at the freeway exit and my room was on the street side of the building so I heard a lot of traffic noise.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff and efficient check in, though experiences vary. Recurring complaints cite rude or dismissive front desk interactions and slow or unhelpful responses to issues or lost items.

Related guest reviews

8

April

3 Aug 2025

·

Stayed 1 night

The only thing that bothered me was when we called to ask about early check-in the desk person was a little short and dismissive. If no is the answer, it can be conveyed politely. It made my guest feel unwelcome.

6

ashley

20 Jul 2023

·

Stayed 3 nights

Other than stay being good I had left my charger behind and called to see if I could pick it up they claimed house keeping didn’t see it I told them exactly where it was they said they would give me a call back in 2-3 hrs (don’t see why they needed that long) they didn’t call back so I called again talked to manager they said no one has returned anything he said he would give me a call back never did so I called again keep in mind this charger is about 100 dollars so I was very disappointed they said maybe the following people who checked in took it I made them aware isn’t that what there staff is for to clean a room before next guest they said yes but charger wasn’t given to front desk and they arnt allowed to question there staff over missing objects unless they themselves turn it in. Asked for the housekeepers name who cleaned our room out they said I couldn’t get that information so I asked to speak to someone higher in order to get some answers they declined at a point my calls wouldn’t even go through to the hotel so never got my adaptive charger back. Nor did I hear back from them again. Very disappointed. So make sure u take all ur belongings as if they stay behind within hours they will not give it back to you nor care.

10

Ruth

16 Nov 2025

·

Stayed 1 night

The room was beautiful and clean. Staff was very friendly.

10

Marissa

6 Jun 2025

·

Stayed 6 nights

Super friendly and helpful staff. Would absolutely stay here again!

10

Gail

5 Jul 2025

·

Stayed 1 night

The person at the front desk could use some training. No smile, warmth or acknowledgment- just “what’s your name?” This is a big turnoff to weary travelers. Came across as unfriendly and uncaring but probably needs travel Ning on how to talk with the public.

4

amanda

20 Jan 2023

·

Stayed 1 night

This property is much more dingy and less modern than it appears in the photos. Our room was clean-ish but defintely had not been deep cleaned in some time.The breakfast was not as advertised. The waffle maker was broken and by 7:30 am they were completely out of eggs, biscuits and pastries. They finally restocked eggs at around 8 but never refilled the pastries or biscuits. The indoor pool was serviceable but the hot tub bubbles had gray fuzzy looking dust floating around the top and did not seem sanitary at all. There were no pool towels in swim area so we had to go to the front desk to request towels each time we swam. The first day we waited through 3 guest check ins just to get towels. But the second day we asked for towels and the clerk Sam very rudely waved his hand and said "go ask the housekeepers down the hall" and went back to typing on his computer. The housekeepers were busy trying to get their carts loaded and seemed inconvenienced by our request. Sam was very unpleasant and made what would have been a \'meh\' hotel stay actually feel like a really bad experience. We will not be returning and when come back to the area for another conference in a few weeks, we will absolutely be staying at a different hotel.

8

Frederick

16 Nov 2025

·

Stayed 2 nights

Everything, was very clean. The guys at the front desk were not very helpful or too pleasant. Their body language made us feel like uck..

2

William

1 Jan 2023

·

There was a heroin syringes still in the room… I was supposed to vacated at, yet I never got the needle remove.. Yet, the manager named Sean proceeded to act like nothing happened… Gave my cousin and I a $60 dollar discount to be in a bigger room the next morning… The night staff just gave me a sheet and blanket to put over the pull out couch… The following morning ; the manager Sean and overnight staff named Sam proceeded act like nothing happened..

10

Isaac

30 Aug 2025

·

Stayed 1 night

The check-in process and stay were enjoyable. I will certainly return to this establishment.

10

Dodger

16 May 2025

·

Stayed 2 nights

The staff was very helpful answering my questions and I just liked their overall attitude. I genuinely felt welcomed and I never felt like I was bothering them when I asked for help. I really wished I could have stayed longer!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient spot just off I 10 with easy access to restaurants, shopping, and local attractions; many find it quiet and safe. Some rooms face traffic noise, and a few guests felt the immediate area could seem sketchy at times.

Related guest reviews

8

Barbara

4 Apr 2025

·

Stayed 1 night

The location was perfect for an overnight. Very convenient to restaurants and shopping. Located just off Hwy 10 for easy travel the next day to our next destination. Hotel was quiet.

8

Guadalupe

14 Apr 2025

·

Stayed 2 nights

Relax and very close to downtown.

10

Jo Anne

6 May 2025

·

Stayed 1 night

Spent just one nite. Very clean. Comfortable bed. Just a place to rest before driving up to Arrowhead. Convenient location.

10

Alanna

14 Jul 2024

·

Stayed 1 night

There was a guy ditting on the bench harassing people as they were hoing in. Went out an hour later and he was still there. Little scary.

10

Sharon Marie

8 Mar 2025

·

Stayed 1 night

Proximity to the 10 fwy. Walking distance to eating places.

10

Rosalba

12 Aug 2025

·

Stayed 2 nights

Friendly staff, comfortable room and in a good location right off the freeway.

10

Tracy Allen

10 Jul 2025

·

Stayed 3 nights

Nice quiet and friendly staff. First time staying here, but not my last. Oh and the location is perfect!! Tons of amenities around.

10

Kelly

28 Mar 2024

·

Stayed 1 night

Very nice hotel with great price. Right off the freeway but in a quiet location. Perfect for travelers who just need a one night stay.

8

Joyce

27 Feb 2023

·

Stayed 1 night

Ares a little sketchy

10

Deb

20 Jan 2024

·

Stayed 3 nights

The property was excellent. The only complaint was that it is at the freeway exit and my room was on the street side of the building so I heard a lot of traffic noise.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for a broad hot selection and value. Reports also note occasional stock shortages, average or stale items, and limited choices for certain diets.

Related guest reviews

10

David

21 Aug 2025

·

Stayed 1 night

We were staying one night , but it’s was great , very good breakfast

6

P

16 Jun 2024

·

Stayed 1 night

Hotel was fine. I had asked to pay at the property and did not appreciate that my card was charged before I arrived--I had not intended to charge that card. Also breakfast items ran out before breakfast ended (because some guy took an enormous plate full of tater tots) and we asked them to refill but they did not

10

Asima

6 Jun 2025

·

Stayed 1 night

Hotel room is clean and with good scents. They have tater tots, which is pretty exciting and rare to find at hotels with free breakfast. Overall, a good hotel stay.

8

Lisa

9 May 2025

·

Stayed 1 night

The hotel had a good looking breakfast. It was clean and easy to navigate. The room was nice woth a sofa and coffee table separate from the bed. My only complaint, and it's a big one to me, is you coukd not close the thick curtains. There was only a thin shear curtain to close. The morning light came in strong!

10

Tara

24 Mar 2025

·

Stayed 2 nights

Property overall not the fanciest, but it still felt clean and comfortable! Stayed two nights with no issues at all..well other than the key cards being extra sensitive and getting demagnetized twice but that’s my own fault. Morning breakfast had a variety of fruit, cereal, yogurt, eggs, and a waffle maker.

10

Sarina

15 Sept 2025

·

Stayed 1 night

Amazing stay! I loved everything about this hotel! The pool & jacuzzi are indoors & weren’t crowded. The rooms are spacious & the breakfast was filling. Breakfast had plenty of hot options like scrambled eggs, hash browns, waffles, etc. I would most def book again!

10

Julie

11 Mar 2024

·

Stayed 1 night

The hotel rooms are your typical 2.5 star room but our suite felt like an apartment with a full kitchen, separate rooms and huge bathroom. No extra blankets for the pullout sofa but we made do. The check in and out was easy and the area was convenient for what we were there for. The 5 stars truly is for the breakfast! Assortment of cereals, pastries, do-it-yourself waffles, eggs, sausage, tater tots, biscuits and gravy, coffee & juice, fruits and yogurt, probably the largest spread of “help yourself” breakfast from a hotel. She kept it stocked and clean too. We actually switched our next stay in April to this hotel even though it’s $50 more just so we can have the breakfast again.

6

gerri

4 May 2024

·

Stayed 1 night

No shampoo hated the soap pillows on the smelled funky got to the breakfast room at 8:30 no eggs basically all that was left was stale pastries

8

Lupe

28 Jun 2024

·

Stayed 2 nights

The breakfast was stale as if had been recooked and put out for another day. Everything else was excellent, thank you.

10

Marie

2 Apr 2025

·

Stayed 2 nights

Free nice breakfast every morning & an even bigger breakfast on weekends!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$90
February	US$97
March	US$102
April	US$102
May	US$103
June	US$107
July	US$107
August	US$118
September	US$93
October	US$106
November	US$113
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $104	16 $104	17 $104	18 $123	19 $124
20 $104	21 $104	22 $104	23 $106	24 $106	25 $144	26 $144
27 $102	28 $106	29 $106	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $145	3 $145
4 $107	5 $106	6 $106	7 $104	8 $106	9 $145	10 $145
11 $106	12 $106	13 $104	14 $106	15 $106	16 $145	17 $148
18 $106	19 $106	20 $106	21 $106	22 $106	23 $145	24 $146
25 $106	26 $106	27 $109	28 $106	29 $106	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, King, In-Room Hot Tub

Suite, King, Sofabed

Deluxe Suite, 2 Queen Beds, Love Seat, Microwave, Mini-Refrigerator

Suite King, Accessible (Roll in Shower)

Suite, King Accessible (Bathtub)

Suite, Spacious Separate Sleeping and Living Room

Suite, Large Room, Recliner Loveseat, Wetbar

Suite, King, Recliner, Loveseat, Wetbar

Suite, 2 Queen, Accessible (Bathtub), Love Seat

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Citrus Suites Redlands Loma Linda Hotel

Have a question?

Prices for upcoming dates