Name: Courtyard by Marriott San Diego Rancho Bernardo
Address: 11611 Bernardo Plaza Court, Rancho Bernardo, San Diego, California, United States of America, San Diego, California, US
Price range: $146–$232 per night
Rating: 8.15

What guests think

At Courtyard by Marriott San Diego Rancho Bernardo, guests highlight generally clean, comfortable rooms and a convenient location off I-15 beside a small park and pond, offering easy access and pleasant outdoor spaces for walking or relaxing.

Common drawbacks include a $15 parking fee, intermittent freeway noise, and rooms that can feel dated or have maintenance issues such as faulty TVs, leaky sinks, AC problems, or bathroom wear. Staff are frequently described as friendly and helpful, though housekeeping schedules, check-in hiccups, and responses during busy periods can be uneven. Dining and bar offerings vary in hours and stock; some enjoy the bistro/Starbucks and cocktails, while others find options limited or pricey. Overall, expect solid comfort and convenience with occasional trade-offs in noise, maintenance, and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are appreciated, and the adjacent park/pond is a highlight. Downsides noted across reviews include the $15 parking fee, a small or crowded gym, limited/understaffed bar-bistro hours, and occasional elevator or equipment outages.

Related guest reviews

10

Michael

Oct 1, 2025

·

Stayed 2 nights

Pool and hot tub great, rooms nice and big with comfortable beds and very friendly staff.

6

Louie

Nov 17, 2024

·

Stayed 1 night

Courtyards are typically comfy and executed well and this place was no exception however I’m a bit baffled why no one was ever at the bistro when I went get a small bite for dinner at 7pm and was there to grab coffee on the morning at 6:30 and still it was closed. They also need to get rid of the old school toilets that roll round and round forever after flushing,..time to upgrade to ones that suck everything down in a powerful whoosh!

10

Mark

Aug 10, 2025

·

Stayed 2 nights

Clean, nice pool

10

Maria

May 18, 2024

·

Stayed 3 nights

The hotel is great when you’re traveling for business. The gym is small and feels crowded with 3 people there. I was there on business and many other people were too, so the gym was always full.

10

Caleb

Oct 23, 2024

·

Stayed 1 night

Easy check-in. Friendly staff. Parking was $15. Room was clean. Bed was comfy. A/C was cool.

10

Sarah

Apr 29, 2023

·

Stayed 1 night

Accommodations were great for pool and dining area.

10

Bryan

Jun 6, 2023

·

Stayed 1 night

A three story hotel that feels like a smaller, cozy destination. Easy check in, quick access from car to lobby to elevator. ( to dining area, to pool, etc. ) It's really well designed. My only complaint was that the pool/jacuzzi heater was down and that was almost the only reason I picked this place. If I had known that was down when I made the reservations I would have stayed elsewhere.

6

Alain De

May 27, 2025

·

Stayed 1 night

The staff was great. The fact that the elevators failed to function for the two days we were there and being placed on the far end on the fourth floor was unacceptable. They attempted to compensate with Bonvoy points but the actual value was underwhelming considering the major inconvenience of traveling those emergency exits numerous times throughout our stay.

4

Ryan

Jan 4, 2025

·

Stayed 1 night

Let me start by saying the staff is great. They don’t include breakfast and charge $15 a night for parking. The lobby area is maintained, not so much for the rest of the hotel. Air conditioning sound alike a broken engine, and the beds and pillows are not comfortable. The hotel feels like the owners are cutting costs and corners as much as possible. Not as important, but the I’ve seen iPads with bigger screens than the TV’s in the room. Would not stay there again.

8

Tara

Jul 5, 2025

·

Stayed 2 nights

This stay was pretty decent place to lay your head. It was clean and staff was very welcoming. I will say night shift needs more then one person :/ but they never once were rude even when busy. The bathroom in the room needs updated for sure rusted towel hangers , fire sprinkler (inside restroom). The bed was comfy but not excellent… definitely need more pillows so bring those or a blanket to prop yourself. Could hear our neighboring room TV :/ our TV didn’t work but front desk was very accommodating for this issue, thank you! Hot tub is the best!!!! Margaritas were on point! We would stay again if ever needed. Thank you to the staff for being so kind at all times !

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and grounds clean or spotless, but recurring issues include mildew or odors, mold and bathroom wear, stained carpets or linens, and ants.

Related guest reviews

10

Cal

Aug 14, 2025

·

Stayed 6 nights

The property is clean and upated. The staff members were very gracious. An excellent experience.

10

Loraine

Jul 29, 2025

·

Stayed 1 night

The place is immaculate and staff upon check-in were so friendly. My family loved the heated pool. Our room was spotless and beds super comfy. Highly recommend.

6

Vicky

Jul 7, 2025

·

Stayed 2 nights

The bathroom in our room has mold on the floor and wall and the staff just wanted to sending the cleaning lady in. I had to request a new room

10

Rosemarie

Nov 7, 2025

·

Stayed 2 nights

The room was spotless and staff are nice and friendly

6

mary jane

Jan 30, 2025

·

Stayed 3 nights

The staff was nice. The decor was dated and no real extras. Our room had an awful amount of weird staining (mold?) on the wall behind our bed that was pretty disconcerting. Location was good for our needs.

2

Kelly

Nov 13, 2024

·

Stayed 3 nights

There was mold all in the grout in the bath tub. Yucky The bathtub had no pressure of water and on the other side of the wall on the ground the carpet was soaked with a lot of water. They have slider doors into bathroom that you ca t close all the way.

4

Richard

Sep 29, 2025

·

Stayed 2 nights

Rooms and Hallways smelled like mildew. Toilet didn’t flush properly and paid parking space were very tight. The property needs an upgrade.

10

Orlando

Sep 6, 2025

·

Stayed 3 nights

Staff members were always nice and the room was clean and quiet.

2

Leslie

May 26, 2024

·

Stayed 1 night

My room was full of ants & they had no extra rooms so i had to sleep in that!! Very disappointed.

4

Paige

Sep 11, 2023

·

Stayed 3 nights

Our room was dirty. Linens had stains, bathtub had chipping, and we had ants/crickets. Felt extremely dirty. Hotel had a small bistro with a few options with limited hours. Luckily the location of the hotel is close by to many other food options. Gym was tiny with again, limited options. We stayed here due to our friends wedding block being at this location. A few other friends we spoke to also had the ant problem in their room. Overall, I would never stay here again. Specifically for the lack of cleanliness and ants.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some patios/balconies and pleasant pond views, but several reviews cite dated decor, small or faulty TVs, AC noise or weak cooling, and freeway noise in certain rooms.

Related guest reviews

4

Joshua

Jun 30, 2025

·

Stayed 1 night

Hotel is old and needs remodeling. Still has popcorn ceilings. Wifi doesn't work. I would never stay here again.

6

Neelam

Apr 22, 2024

·

Stayed 3 nights

This property is right next to the highway. And it is extremely loud. You can hear the noise of the highway from your room very clearly. Even though there are windows they seem to be very thin. Other than that it does maintain the typical Marriott quality standards

10

Heather

Sep 1, 2025

·

Stayed 2 nights

Nice spacious room and clean

8

Carlos

Aug 8, 2025

·

Stayed 1 night

Overall, this day was comfortable, but AC was making some noise and the TV never worked.

10

Richard

Jul 6, 2025

·

Stayed 1 night

Lived the view of the lake.

8

Daniel

Sep 29, 2025

·

Stayed 1 night

Good location, clean hotel and friendly staff, although there was some noise from the nearby freeway (I could see the road/bridge from my window on the third floor) and there was no safe in the room, plus the refrigerator was not working.

10

Douglas

Jun 15, 2025

·

Stayed 2 nights

Room was comfortable though the bathroom and room decor were dated and room needed touchup paint. Breakfast was ala Carte and tasty. Parking was easy.

8

Barbara

Dec 29, 2024

·

Stayed 1 night

Room was typical, has the old style heater/air conditioning unit, which is noisy. The tv is small. But everything is totally acceptable, just nothing special.

10

William

Aug 10, 2025

·

Stayed 2 nights

The room had a commercial strength toilet that was very loud and would wake up anyone sleeping at the time. Everything else was great!

10

Corky

May 2, 2024

·

Stayed 2 nights

Great stay with the exception that the noice from the freeway is annoying. They need to install double pane windows that will keep the noise down.

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Service

Service is often friendly, welcoming, and responsive at the front desk, yet some guests report mishandled overbooking or downgrades, early or missed housekeeping, and slow or short-staffed support during busy times.

Related guest reviews

2

Rosemarie

Aug 23, 2025

·

Stayed 1 night

Rude inconsiderate staff. I was EMAILED not called but EMAILED at 7pm, that they had to relocate me to a sister hotel down the street because of a maintenance issue in my double bed room. Instead of accommodating me at their hotel, they sent me to another hotel that did no notify me that I’d be placed on a single bed room. So when I got to the room and it was not a double bed that I booked and paid for, I headed back to the front desk to sort it out. That’s when they told me all of their double bed rooms had been all booked up for a week! Why would I be sent to a hotel that could not accommodate what I booked and paid for? Because the staff and management at Marriott San Bernardo could care less about my reservation since I booked from Expedia (a third party) and these reservations “are not priority” It was a mess. I obviously needed somewhere to sleep that night so guess where I ended up? ON THE FLOOR! As I had 4 people in my party. Mind you, I was dealing with all of this at 10pm. The only response I kept getting from staff was “there’s nothing we can do for you.” It was the worse hotel experience I’ve had by far.

8

Kelly

Mar 16, 2025

·

Stayed 3 nights

Front desk announced my room number out loud when checking in with other guests close by. This is not a safe practice.

10

Michelle

Oct 11, 2025

·

Stayed 1 night

Concierge Tyrese went above and beyond - knowledgeable, welcoming, insightful and funny. She helped to make sure my last minute stay had the very best rate available, made me feel so comfortable with her kind smile and lighthearted mannerisms, all while being perfectly professional yet personally intuitive. Cannot thank her enough for making my stay at the property be a truly calming and nourishing one, when I needed it most.

10

Ticha

Sep 23, 2025

·

Stayed 2 nights

Perfect stay. Therese at the front desk was super helpful and nice upon check-in. The pretty cess was smooth.

6

susana

Jun 24, 2025

·

Stayed 3 nights

The stay was okay . Reasons why : When I arrived the front desk had checked me in and provided me with the room key. We set our items down and we took a nap , woke up and went to pick food up . Once we arrived back to our room the key no longer worked . I asked my husband and daughter to stay near the room as I’d figure out the issue (holding our food in hand). Once I went to the front desk I asked what the issue was. Turns out the front desk never checked us in so the inactivated our room key. I waited to get the situation fixed . By the time I went back to the room my food was cold ! SN: they offered us complimentary breakfeast. We did not get the chance to eat it as it was from 7am-10am and we had to leave asap to our destination. Since the hotel was a busy hotel (I was staying for 3 nights) every time I’d leave I felt like they’d give my room away without notice ! ( lost my peace of mind) Secondly : our check out time was 11am . The day of checkout they knocked on our door at 8:30 am and attempted to open our door while we were sleeping! ( we wanted to sleep in) . We rushed up from our sleep and stoped the guy from coming in. Then…. At 9:00 they did the same ! I felt like we’re rushing us to leave! I wanted to shower before leaving but didn’t get the chance since I felt like I needed to go ! We ended up leaving by 9:30. Which really annoyed my stay ! Honestly, next time I’ll spend more for a more relaxed stay.

10

Darnel

Dec 28, 2024

·

Stayed 2 nights

Front desk was quite nice when I complained about the room. Was immediately cleaned out.

10

Jack

Dec 26, 2024

·

Stayed 1 night

Very convenient property. Staff is great. A little problem with the computer system and access to room cards was occurring at time of check in, but handled very professionally. Major kudos to Joh at the front desk.

6

Maria Jasmin

May 7, 2024

·

Stayed 2 nights

We stayed for two nights Room was not cleaned Felt that there were some areas that were not as clean as we would like Asked for water to be brought upstairs, had to call twice for them to finally bring it

4

Mike

Jun 14, 2024

·

Stayed 3 nights

Reserved a suite. Room was not available. Offered a down graded room, but Management refused to adjust room rate because it was booked through Expedia.

10

Karen E

Dec 28, 2024

·

Stayed 1 night

The friendly and helpful staff made all the difference at this location.

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AI-generated summary based on recent guest reviews

Location

Convenient suburban base near I-15 with easy access to shops, restaurants, and Safari Park/Zoo; the park and pond behind the hotel are a plus. Some rooms experience noticeable freeway noise and it’s a drive from downtown.

Related guest reviews

10

Norma

Jun 17, 2025

·

Stayed 1 night

Easy access off of I-15. It’s in a court so there is minimal traffic. While the grounds are immaculate, the park adjacent to the hotel is beautiful (great paths and bridges over ponds make for a pleasant walk for your pet. Rooms were immaculate, beds super comfy. Hotel staff are very friendly and informative! Definitely one to bookmark should we travel this way again!

6

Neelam

Apr 22, 2024

·

Stayed 3 nights

This property is right next to the highway. And it is extremely loud. You can hear the noise of the highway from your room very clearly. Even though there are windows they seem to be very thin. Other than that it does maintain the typical Marriott quality standards

10

Sandra

Apr 15, 2025

·

Stayed 3 nights

The hotel was in a great location and our room overlooked the pond and park area. It was a very pleasant stay.

10

Laurie

Apr 26, 2024

·

Stayed 1 night

Easy freeway access and quiet.

10

Rudy

Jul 13, 2025

·

Stayed 1 night

Great location for staying close for the San Diego Zoo and Sarafi

10

Jonathan

Jul 30, 2025

·

Stayed 3 nights

The resort is central and conveniently situated to everything.

10

Arlene

Jul 30, 2023

·

Stayed 2 nights

The location is a bit secluded but my family felt safe. Its right next to banks and a church. No nonsense around. Staff was very friendly and helpful.

10

Margarita

Nov 30, 2024

·

Stayed 1 night

Great location.

10

Kim

Dec 28, 2023

·

Stayed 2 nights

Enjoyable stay. Front desk personnel exceptional . The location ideal, tucked of traffic row.

8

Cameron

Dec 7, 2024

·

Stayed 3 nights

35 min from aiport. 45 min from downtown. Plenty to eat.

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Dining

On-site bistro/Starbucks draws mixed feedback: some praise tasty items and cocktails, while others note limited hours, understocked bar, no free breakfast, or uneven service.

Related guest reviews

10

Virginia

Jun 23, 2025

·

Stayed 2 nights

It was our first time staying here but would recommend to anyone looking for a getaway as a couple or with family. We stayed on the 4th floor the area look freshly remodeled and very clean. They had pool hot tub and beautiful grounds. If you wanted to just hang out there they had plenty of room to relax by the pool or enjoy a drink and watch Tv in the large lounge area. The food they offered look great decent prices as well. We will definitely be back it was centralized to everything restaurants and San Diego. The hospitality we received when we got there and when we left made a great difference from other places we've stayed in past. We will definitely be back! Until next time...

10

Rosa

Aug 24, 2025

·

Stayed 1 night

Excellent customer service at check in and bar

6

Louie

Nov 17, 2024

·

Stayed 1 night

Courtyards are typically comfy and executed well and this place was no exception however I’m a bit baffled why no one was ever at the bistro when I went get a small bite for dinner at 7pm and was there to grab coffee on the morning at 6:30 and still it was closed. They also need to get rid of the old school toilets that roll round and round forever after flushing,..time to upgrade to ones that suck everything down in a powerful whoosh!

10

michael

Jan 23, 2025

·

Stayed 3 nights

Second visit to this property. Parking is convenient, and freeway is close by. The cafe had pretty good food.

8

Eric

Oct 2, 2023

·

Stayed 5 nights

I loved the restaurant/bar area and the atmosphere was very welcoming. Eddie made me the best margaritas and Chris was very relatable and gave me the best conversations! I did have an issue with the a/c unit in my first room, but Bobby did his best to accommodate me and for that reason I would definitely return. My stay wasn’t perfect but it wasn’t all that bad either. I actually enjoyed myself.

10

Jessica

May 2, 2023

·

Stayed 2 nights

Overall very nice stay. Rooms were very clean and up to date. Enjoyed chatting with Billy at front desk. Very nice young man and knowledgeable about his job and the area. The bar was a little sad with multiple EMPTY bottles, not sure what's up with that.

4

Ryan

Jan 4, 2025

·

Stayed 1 night

Let me start by saying the staff is great. They don’t include breakfast and charge $15 a night for parking. The lobby area is maintained, not so much for the rest of the hotel. Air conditioning sound alike a broken engine, and the beds and pillows are not comfortable. The hotel feels like the owners are cutting costs and corners as much as possible. Not as important, but the I’ve seen iPads with bigger screens than the TV’s in the room. Would not stay there again.

10

Douglas

Jun 15, 2025

·

Stayed 2 nights

Room was comfortable though the bathroom and room decor were dated and room needed touchup paint. Breakfast was ala Carte and tasty. Parking was easy.

6

Zoe Annette

Jun 15, 2025

·

Stayed 3 nights

Overall a nice stay. Very clean, nice rooms, quick check-in process, great Starbucks-like coffee bar in the lobby. Friendly and helpful staff. Unfortunately, there were a few problems. We needed an ADA room and were given one, but there were several drawbacks to note. First, the door was so heavy and automatically closed so quickly that it was very difficult to wheel my mom into the room. If she had been alone, she would have been totally unable to get into her room. The room was down a very long hallway, farthest from the elevator, which also made it more difficult. Also, twice during our 3-night stay we got up to our room and had to go back down because our keys weren’t working.

10

Ryan

Jun 11, 2024

·

Stayed 2 nights

Clean rooms and friendly staff. The restaurant on property had great food options. The tot nachos was bomb!!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$132
February	$136
March	$143
April	$155
May	$163
June	$239
July	$241
August	$160
September	$147
October	$162
November	$142
December	$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $210	17 $200	18 $179	19 $173
20 $173	21 $213	22 $190	23 $211	24 $168	25 $207	26 $198
27 $147	28 $163	29 $219	30 $216

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $226	3 $213
4 $153	5 $213	6 $213	7 $173	8 $164	9 $215	10 $232
11 $146	12 $170	13 $159	14 $170	15 $166	16 $190	17 $176
18 $149	19 $170	20 $173	21 $163	22 $170	23 $158	24 $173
25 $152	26 $170	27 $167	28 $164	29 $168	30 $147	31 $146

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Hearing Accessible (Roll-In Shower)

Room, 1 Queen Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Courtyard View

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Courtyard View

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom, Courtyard View

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott San Diego Rancho Bernardo

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Prices for upcoming dates