Name: Four Points by Sheraton San Diego
Address: 8110 Aero Drive, Kearny Mesa, San Diego, California, United States of America, San Diego, California, US
Price range: $170–$248 per night
Rating: 7.85

What guests think

At Four Points by Sheraton San Diego, travelers highlight friendly staff, generally clean rooms, and a large property with a big pool, while noting dated decor, variable noise, and added costs such as paid parking and a non‑included breakfast.

Guests frequently praise helpful front‑desk teams and quick check‑in, though some report poor communication, skipped housekeeping, and slow follow‑up on lost‑and‑found issues. Facilities include a bar and fitness room, but hot tub outages, occasional elevator or leak problems, and on‑site events sometimes create crowding. Rooms are often spacious and comfortable with fridges and microwaves, yet some have musty smells, noisy or weak A/C, soft or sagging beds, and minor plumbing quirks. The location is handy for freeways, Mission Valley, Snapdragon Stadium, and the airport but isn’t very walkable; expect a convenient stay with friendly service, aging infrastructure, and variable quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Large property with a bar and fitness room, plus a sizable pool. Guests note hot tub outages, aging infrastructure (leaks, slow or broken elevator), on-site events that crowd common areas, and paid parking.

Related guest reviews

10

Moises

Dec 21, 2025

·

Stayed 2 nights

Breakfast was good and an amazing deal when added during the initial reservation Plenty of easy parking Very clean The fitness center was pretty good too Bar had free popcorn Paying for parking on the reservation was also a good deal because you get 2 welcome drinks

8

Jack

Aug 26, 2023

·

Stayed 4 nights

Decent property, somewhat dated. I checked out at noon on Sunday, 8/20/23 which happened to be the start of Tropical Storm Hilary. I am from Seattle, so I would say it rained a lot, but we get 2 inches of rain in the fall/winter several times/year. Anyway, I noticed that the skylights throughout the property leaked rainwater so there were numerous buckets placed throughout the property under the skylights. I expect that the property would be way better maintained than this. It is not the fault of the workers, rather, the management for not budgeting for routine maintenance. It is not that expensive to replace the skylights at least once every 20 years. My guess is this property was built in the 1960s.

2

jorge

Apr 13, 2025

·

Stayed 1 night

Checked in and had to cjeck out 15 minutes later. About 200 people on motorcycle blocking the lobby entrance and drinking in parking lot. Ruined our trip by allowing this to happen on the property.

8

Terry

Mar 7, 2024

·

Stayed 7 nights

Stay was good. One thing I did not like was on Saturday they had a large event and there was no place for hotel guests to park in the evening. Very inconvienamt.

8

Sandra

Jul 15, 2023

·

Stayed 1 night

Came for a quick stay to use the pool. Everything was nice. Staff is great. Pool area could use a little TLC, but it’s clean and big. I like that checkout is at noon.

6

James

Aug 17, 2025

·

Stayed 2 nights

Outdated, but nice. The swimming pool needs resurfaced, very rusty and dingy sides. Hot tub, only half the jets worked. I dont understand the layout. Can some one explain why so much wasted space in the atriums?

2

Alejandra

Sep 30, 2025

·

Stayed 1 night

Main reason we booked this hotel was for the hot tub and it was not working. The ac in the room would not stay on.

6

Kirtley

Jul 18, 2023

·

Stayed 2 nights

Older property that has only been remodeled in main lobby area. Pool didn’t have towels. Hallways very hot. The staff was lovely.

8

Lekale

Dec 5, 2024

·

Stayed 5 nights

I didn't like that they were charging $18 for the same basic hotel breakfast that is typically free. I didn't like that parking was $16/day in an open parking lot. I didn't like how we asked for wash clothes and literally received a cut up hand towel that was old with holes. The outside door closest to our room where you should have a keycard to open was broken. Anyone could walk in at anytime. However, the staff was friendly and helpful. The hotel was really quiet and clean for the most part.

8

sara

Mar 20, 2025

·

Stayed 1 night

Large and bright. Sports bar downstairs. Checkin was easy. Parking price is steep, but what can you do?

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews say rooms are clean. Others report musty odors, stained or dirty areas, pests (ants, cockroaches, spiders), and housekeeping that skips days or only services every other day.

Related guest reviews

6

Patrick

Jul 28, 2025

·

Stayed 1 night

The bathroom was dirty. Drains were clogged. Dental floss picks on window sill in room. On the carpet was a wet spill with unpleasant odor (Vomit?). We left a message at the front desk and were told a manager would call us. So far, no call.

4

amy

Feb 5, 2025

·

Stayed 2 nights

Rooms very outdated and my sheets had stains that looked like old blood. There was a blood drop in the bathroom that was dried. The noise level here carries and people letting their doors slam. Some of the people staying here are up early and not considerate of the doors slamming. The hang out areas on the bottom floor is terrible idea as the travels. Not a great place to get a quality night sleep.

10

Vicki

Dec 20, 2025

·

Stayed 1 night

Courteous and friendly staff. Clean room and comfy bed. Will stay there again!

2

Leland

Dec 15, 2024

·

Stayed 2 nights

How does this property maintain the Sheraton flag? It’s like an abandoned 90s mall. Horrible. Dirty. Old damaged furniture. Smells musty. Out of date.

2

amy

Feb 6, 2025

·

Stayed 2 nights

Noisy and loud and not clean

6

Laquonda

Sep 27, 2024

·

Stayed 3 nights

The room was clean and the bed was comfortable. The bathroom was also updated and nice. Around the property was dirty and dated. There was animal poop and trash. The hotel’s carpet in the lobby and areas leading to the rooms are dirty, stained, and outdated. It makes the hotel feel dark, dirty and stuffy.

10

Jessica

May 5, 2024

·

Stayed 2 nights

Overall it looked clean but later at night I noticed two cockroaches

6

Noida Marie

Jun 28, 2025

·

Stayed 2 nights

Staff was nice and location was near a lot of places. The rooms are very outdated and there was an open water bottle left in our room and it did not smell clean

6

Leann

Sep 23, 2025

·

Stayed 9 nights

I had a problem with bugs on the end room in C block on the first floor. XL cockroach in bathroom, flea in the bed, spiders on the ceiling. When i called to complain they sais that room gets a little buggy sometimes. Then why put me in it? The hotel was not full. They came and got the cockroach and gave me a different room, but they didn't offer to move my belongings. I had to move my stuff at almost midnight by myself. They did comp my parking at checkout. The second room was better but still had spiders. The pool wa nice, quiet and clean.

10

Rayha

Oct 6, 2024

·

Stayed 1 night

My hotel room was great but the bathroom could have been cleaner. There was hair and something unrecognizable on the bathroom ceiling and hair on the shower walls.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, sometimes with fridges/microwaves and Netflix, but decor is dated. Common issues include noisy or smelly A/C, soft or sagging mattresses, noise from events or neighbors, and occasional plumbing quirks.

Related guest reviews

8

Paul

Aug 17, 2025

·

Stayed 1 night

Overall a nice and safe stay. To nitpick the a/c worked well but it was very loud. Also, the low flow toilets are annoying. Even urinating you need 3-4 flushes.

8

Vivek

Nov 12, 2023

·

Stayed 1 night

Overall nice stay. Only thing is our room had aged and worn furniture (especially the mini fridge, which was all dented and banged up). Not too much bother since only here for one night though. Clean bathroom and nice view.

6

Christina

Aug 4, 2024

·

Stayed 3 nights

This hotel is fine for what it is. I wasn’t expecting 5 stars. But there were so many little issues that add up to a lot and I probably wouldn’t stay here again. -the front desk lets you know when breakfast is, but doesn’t mention that it’s $18 for scrambled eggs and cereal. -the bed sheets had holes -there weren’t any trash bags in the cans -the air condition makes a high pitched noise so I had to buy earplugs in order to sleep at night -the sink wasn’t draining so I pulled the plug out and all the rank hair off of it and it worked better. -I left a note asking for towels and body wash to be refilled, when I returned that night my room hadn’t been serviced at all, my note was still on the pile of wet towels on the bathroom floor. I left at 9am and didn’t have a sign on the door. -The next morning I asked the front desk for towels and body wash to be refilled, the staff left a bottle of body wash on the counter instead of refilling the bottle in the shower. -The shower drains slowly and there’s always a little pool of water in the center of the tub -The sink faucet is not tightened into place and rocks when you turn it on or off -Parking is $15 a day for no reason. There’s a parking lot at the hotel, where else are you going to park?!

10

Gregory A.

Aug 31, 2025

·

Stayed 1 night

I really appreciated the warm welcome I was greeted with after a frustrating and anxious drive from LA to SD. All the staff were friendly and great about greeting us as guests. The room was very comfortable, and the couple of bottles of cold water waiting at the room was also a life saver. The air conditioner worked very well and operated efficiently. The only thing that seemed lacking was the overly dry landscaping that looked like it was suffering from a drought and water shortage.

8

Douglas

May 12, 2024

·

Stayed 3 nights

Rooms were very noisy , with being able to hear neighbors all night long. People were talking and yelling at all hours, and management did nothing to stop them.

6

Carmen

Oct 25, 2024

·

Stayed 1 night

Stuff is friendly.Really huge property for no apparent reason. Just open spaces. Average rooms. Quiet. Beds way too soft.

6

Shelley

Feb 4, 2025

·

Stayed 1 night

The staff is very friendly and helpful. Upon arrival we found out our toilet was not working properly, they did fix it while we were out for the evening. The hotel is not quiet. The layout is very confusing and the open concept amplifies the noises. Our room had pipes in the wall that clanked all night. I probably wouldn’t stay at this property again just due to the age and how I am a light sleeper.

8

Christina

May 17, 2025

·

Stayed 3 nights

Room 1092 is very musty and moist, the AC is old and filters are stuck hanging out. We asked for a new room and were moved to 3086 and this room was fresh smelling and updated.

4

Melody

Aug 24, 2025

·

Stayed 4 nights

Very odd and uncomfortable layout for the hotel itself, with old, dated and poorly maintained areas everywhere. Room smelled "off" and we had very loud neighbors multiple nights, including 2am, 3am, etc. loud parties. Would never recommend to anyone.

8

Phillip

Sep 27, 2025

·

Stayed 1 night

Clean room, though they gave us a double instead of the king we booked. Bed and pillows were super plush (not firm enough for us), but everything was clean and thermostat worked well to keep us cool. Netflix on tv was a plus, though we requested a quiet room and were woken up by a huge party of frisbee golfers congregating for some event directly under our window. Wish we had warning or they had put the golfers farther away from guest rooms. Only one night and the rest of the evening was quiet enough for sleep.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and accommodating with quick check-in. However, several guests report poor communication, unreturned calls, breakfast voucher confusion, and housekeeping inconsistencies.

Related guest reviews

10

Vicki

Dec 20, 2025

·

Stayed 1 night

Courteous and friendly staff. Clean room and comfy bed. Will stay there again!

10

Brian

Apr 18, 2025

·

Stayed 3 nights

Very helpful in retrieving lost/left behind property

10

Patricia

Dec 2, 2025

·

Stayed 1 night

Staff was welcoming from the moment I walked in. Room was clean and the hotel was nice and quiet. Definitely recommend!!

8

Jay

Apr 6, 2025

·

Stayed 1 night

Front desk person not helpful with problems and does not answer the phone! Or picks up the phone and puts it on hold without saying a word! Big attitude!!!

6

Laurie

Jun 27, 2025

·

Stayed 2 nights

The room was okay, it was clean but the A/C unit had a bad smell. I left a dress hanging in the closet of room 3088. I have called housekeeping/lost and found twice but have not received a promised callback. I fear someone in housekeeping may have stolen my dress.

10

Kristina

Apr 15, 2025

·

Stayed 1 night

I am pregnant and was allowed to check in early after an exhausting 4hour drive to sleep. Respectful and quick service. 10/10

4

Maria

Dec 9, 2024

·

Stayed 1 night

Clean hotel. Hospitality was poor. Not the friendliest staff. During check in, there were 3 employees at front desk. Had me wait so they can finish their conversation together. While checking in, the man barely said anything to me, other than he needed my ID and card. No greeting/nothing. In the morning, tried to ask about breakfast. My reservation included 2 breakfast. Only gave me voucher for 1. Worst service, but hotel is clean.

8

Georgia

Sep 15, 2025

·

Stayed 3 nights

The shower curtain didn't function well and let lots of water on the floor. Also Housekeeping forgot to come the second morning. Service was prompt when made aware so that was good. It was tricky because a large motorcycle club was staying there and played music extremely loud in the drive up area right above our room.

10

Lillian

Sep 28, 2025

·

Stayed 2 nights

I will absolutely stay here again! The staff was excellent from check in to check out!!! The room was very clean and the beds were very comfortable!!! Short Lyft ride to Mission Valley and the Airport. 5 stars for sure!

6

Sophia

Aug 24, 2025

·

Stayed 1 night

Here to move our kiddo into school and thought this would be a good mid range hotel choice. The room was fine. Spacious enough and clean. Bed was fairly comfortable. The lack of transparency and communication is terrible though. At check in we received no information about check out time, breakfast, or amenities of the property. Located checkout info on back of hotel door though. We were also not notified of a huge MMA fight happening outdoor on the property that evening. This meant that much of the hotel’s parking was being used for the event parking for a fee. We could hear the announcements and music from the fight in our room above the TV and white noise machine until about 11 pm. After this time it was all drunk MMA fans shouting in the hallway and hanging around outside waiting for traffic to clear. The front desk offered to move us to a higher floor (umm… all rooms are attached to outside 🙄). Two calls to the front desk regarding MMA bros reliving every moment in the hall, “dude.. dude.. and then like he f’in kicked him in the face. It was sic bro, no cap).. No info on their website, no info at check in about the event. We only knew because we saw the paid event parking and then a sign on the street corner. 100% would not stay here again unless I was attending whatever event was being hosted here. There are tons of other options in the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to freeways, Mission Valley, Snapdragon Stadium, Convoy dining, and the airport; many find the area quiet and safe. Less walkable with few nearby shops or restaurants.

Related guest reviews

8

Mary

Jan 14, 2023

·

Stayed 19,366 nights

Really like location. Nearby to our San Diego family. Great parking and felt safe.

10

Kevin

Jul 17, 2025

·

Stayed 1 night

Upscale hotel without the upscale price. Reminded me of the Embassy Suites in La Jolla but better in every way for half the price. It is ridiculously close to convoy where all the good food is, but hidden on an empty side street so it's quiet and away from the traffic. Freeway is just a right turn away but, again, the hotel is isolated so no freeway noise. Perfect location. Plenty of parking, rooms are clean, staff is nice, and TV has Netflix. I will always stay here when I'm in San Diego.

10

JoAnn

Sep 22, 2025

·

Stayed 1 night

Beautiful location. My go to hotel when I visit family if I cant stay at their residence.

10

Antonina

Nov 18, 2024

·

Stayed 1 night

We were in town for an event at the Snapdragon stadium and this hotel was a great option in terms of distance to the venue (8 min drive), and value for the price. It is close to an executive airport, so I was nervous about the noise but it’s just small private planes and noise really wasn’t an issue at all. The area is pretty quiet. Overall, considering how big the place is, it didn’t feel crowded or noisy at all. Clean and comfortable. The beds were nice and rooms (2 queen beds) pretty spacious. It was great to have microwave in the room too. Would definitely stay again!

8

Ann M

Jun 2, 2024

·

Stayed 3 nights

Not within walking distance of anything

8

Diana

Mar 24, 2025

·

Stayed 1 night

The property was outdated and had a strange smell however it wasn’t bothersome. The room was clean and had what was needed as we only stayed one night. Construction was going on across the street on a weekend but the noise wasn’t heard from inside the room. An event was going on that night and no parking was available however staff waived the parking fee and was extremely helpful in resolving this issue and finding us a parking spot.The staff was friendly and helpful. Close to freeway and short drive to beach and restaurants.

10

Lillian

Sep 28, 2025

·

Stayed 2 nights

I will absolutely stay here again! The staff was excellent from check in to check out!!! The room was very clean and the beds were very comfortable!!! Short Lyft ride to Mission Valley and the Airport. 5 stars for sure!

8

Ralph

Sep 19, 2024

·

Stayed 1 night

Great location

10

Elizabeth

Jun 1, 2024

·

Stayed 2 nights

It’s very convinienrly located and whenever I visit San Diego I stay here. Great rooms. Friendly staff

8

Dora Marie

Nov 14, 2023

·

Stayed 2 nights

This property is about 15 mins by Uber to Old Town and Gas Lamp. There are no stores nearby and the restaurant has a limited menu. Also, the amenities in the room are very few.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining feedback is mixed: some praise tasty bar/restaurant dishes and a worthwhile breakfast buffet. Others find the buffet limited or expensive, note it isn’t included, or encountered the restaurant closed at times.

Related guest reviews

10

Moises

Dec 21, 2025

·

Stayed 2 nights

Breakfast was good and an amazing deal when added during the initial reservation Plenty of easy parking Very clean The fitness center was pretty good too Bar had free popcorn Paying for parking on the reservation was also a good deal because you get 2 welcome drinks

10

donald

Aug 4, 2025

·

Stayed 2 nights

very roomy . breakfast was very good

10

Angie

Jun 15, 2025

·

Stayed 2 nights

Great service from desk staff; sooo friendly and helpful. Breakfast was yummy and beds very comfortable.

10

SCOTT A

Jul 15, 2025

·

Stayed 1 night

Great amenities, good food at bar and restaurant.

8

John

Dec 10, 2024

·

Stayed 3 nights

Large hotel and convention center. Convenient for our family. No complimentary breakfast which I find unusual in today’s market, most hotels offer some kind of complimentary breakfast. I find it insanely ridiculous that they charge to park my car. Really what are people supposed to do with their cars. Total junk fee, a ripoff!

10

Kristopher

Nov 7, 2024

·

Stayed 1 night

The staff were amazing and our room was very clean, quiet, and comfortable. The bar/restaurant had good food that came out promptly and cooked to perfection. I traveled with two other adults and five kids and we really enjoyed the pool and food.

6

Harold

Dec 9, 2024

·

Stayed 2 nights

You don\'t have a place asking "What didn\'t you like?", so I would like to mention two.things.1. Having to pay for parking. I believe that when you rent a room, free parking is a given. There should be no additional charges. 2. Breakfast. I was very surprised when I been to eat breakfast it was not included with the room. Places that I have stayed at the past few years have always had a free Continental Breakfast available for their guests.

8

Elisabeth

Jun 14, 2023

·

Stayed 1 night

it needs to have the restaurant open. Also Bar area too hidden. But rooms are clean and nice people.

10

Jessica

Aug 4, 2025

·

Stayed 3 nights

The hotel is just as lovely when you arrive as the pictures show online. Every single member of the staff was friendly and helpful. The food especially the short ribs was SPECTACULAR!!! We would highly recommend. The pool was large enough to be enjoyed by many guests and using the fitness center was a pleasant experience. We opted for the full breakfast and it was worth it. We were graciously greeted by the breakfast staff every morning and were happy to find lots of food options from hot meals, cereal waffles. The coffee cake was AMAZING and so worth it. We actually wanted tp find the original vendor so we can order the coffee cake on our own. Overall we had a pleasant stay with delicious food and kind people.

8

Erica

Oct 15, 2024

·

Stayed 4 nights

Overall I enjoyed my stay at this hotel . The only thing that bothered me was the price of the Buffett ,$18.99 is kind of steep ,but all in all I would stay here in the near future

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$130
February	$157
March	$165
April	$152
May	$152
June	$240
July	$245
August	$186
September	$152
October	$150
November	$130
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $248	17 $235	18 $235	19 $234
20 $187	21 $196	22 $215	23 $227	24 $213	25 $235	26 $235
27 $181	28 $178	29 $178	30 $173

Su	Mo	Tu	We	Th	Fr	Sa
				1 $186	2 $240	3 $238
4 $188	5 $187	6 $204	7 $193	8 $224	9 $240	10 $239
11 $222	12 $187	13 $199	14 $219	15 $212	16 $240	17 $240
18 $222	19 $186	20 $213	21 $228	22 $170	23 $245	24 $240
25 $215	26 $179	27 $179	28 $176	29 $177	30 $204	31 $213

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Suite, 1 Bedroom

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Four Points by Sheraton San Diego

Have a question?

Considering this hotel for your San Diego trip?

Prices for upcoming dates