Is parking available at the property?

Self parking is available on-site for a fee of USD 15 per day, which includes in/out privileges. There are also options for RV, bus, and truck parking, subject to additional charges.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay, with a maximum fee of USD 125 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, wheelchair-accessible registration desk, meeting spaces, and pool access. There are also assistive listening devices available and Braille signage.

Where is the property located in relation to key landmarks?

The hotel is located in San Rafael (Civic Center), within a 10-minute drive of Dominican University of California and Mission San Rafael Arcangel. It is approximately 11.1 miles from Sweetwater Music Hall and 14.1 miles from Golden Gate National Recreation Area.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 14 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Embassy Suites San Rafael

Average nightly price at Embassy Suites by Hilton San Rafael at Marin Center by month, last 12 months (USD)
Month	Average price
January	US$158
February	US$168
March	US$174
April	US$170
May	US$199
June	US$229
July	US$243
August	US$206
September	US$208
October	US$198
November	US$161
December	US$154

What guests think

Across many reviews of Embassy Suites by Hilton San Rafael Marin County, travelers praise the spacious suites, friendly service, and especially the generous complimentary breakfast with made-to-order omelets, while location near the freeway suits business and road trips.

Common downsides include very dim in-room lighting, intermittent HVAC problems, slow or limited elevators, and occasional noise from the atrium. Cleanliness and housekeeping are inconsistent, with several reports of missed service or clutter left in hallways. The indoor pool and evening reception are appreciated, though the pool can be cold or closed, the hot tub often unavailable, and a nightly parking fee surprises some guests. Overall, expect strong breakfast value and a car-convenient base with a few operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and the evening reception/bar are appreciated by many; some report a cold or inoperable pool and the hot tub removed or unavailable. Elevator outages cause waits, the gym is decent, and there is a nightly parking fee that can surprise guests.

Related guest reviews

6

Natalie

9 Aug 2025

·

Stayed 2 nights

Nice hotel, but the A/C wasn't working and it couldn't be fixed. We also had to ask multiple times for more towels. Unfortunately, there's no hot tub here. Pros: Happy Hour and breakfast.

8

Craig

22 Sept 2023

·

Stayed 2 nights

Nive hotel ɓut you have to use elevator always. No inside stairs that open to inside of hotel.

10

Aminah

3 Jun 2025

·

Stayed 1 night

Perfect for family. Stayed over night for spring break. Happened to be raining and there was an indoor pool! Wish there was a hot tub

8

Teresa

23 Jun 2025

·

Stayed 6 nights

This hotel was great! We loved the pool, gym (new equipment and treadmills that face an open window with a nice view), breakfast (especially the fresh fruit), customer service and cleanliness of the hotel. The pool had lots of towels. There were swallows nesting above our room and we got to see them feed their babies! There seemed to be some plumbing issues. Our toilet did not flush properly and the pool deck drains were not draining well making the pool area slippery. We saw several children slip and fall. All said, we would love to return!

4

Nereida

24 Apr 2025

·

Stayed 2 nights

The pool was broken, thats the only reason why we stayed there!

10

Thomas

18 Apr 2025

·

Stayed 1 night

Appreciated the complimentary snacks and two drinks for the adults in the evening and breakfast for all in the morning. Disappointed pool was inoperable. One of the reasons I booked this Embassy Suites in San Rafael was so my grandsons would have an indoor pool to swim in. Gabe at the front desk when checking in was very nice.

4

Milly

4 Sept 2023

·

Stayed 1 night

When u checked in i was not told you have to pay to park in the property.The jacuzzi was freezing cold and the water kevel was very low.The batteries in the remote for the television did not work.A chair broke the minute i sat in it!

10

Conrad

25 Apr 2025

·

Stayed 2 nights

Very clean room, nice service. Decent gym and great bar and restaurant.

10

Sarah

20 Apr 2025

·

Stayed 2 nights

We had a wonderful stay, great place for kids of all ages. One of the elevators was out of service, so it was really congested and long wait times to get up and down from the 3rd floor. Hotel staff was very friendly and helpful, but very obviously understaffed and stressed out. The rooms were still being cleaned when we checked in at 10pm on a Friday. Overall, we had a great stay. Hopefully the second elevator is fixed soon and they can hire more employees.

2

Deborah

20 Dec 2022

·

Stayed 1 night

I booked this hotel because it had an indoor pool and I wanted to unwind and swim after a stressful day. Checked in around 8 pm, went to the pool and it was cold. went in the hot tub and it was full of foam so felt dirty. I used the bathrooms in the pool area to change and they were filthy with mold on the ceiling and walls. And waste form the day\'s guests. Then I went to shower in my room and the water was luke warm. I called and asked for a new room because it was 9 pm and I was tired. They insisted on having an engineer come to the room. "It will only take 5 minutes". Then the engineer needs to get some tools. "Can I please transfer rooms?" "It will only take 5 minutes" to get the tools". 75 minutes later I was in a new room with hot water. The rooms are uncomfortably dark, even with all the lights on and if you want to sleep in the front room you can hear the extra loud music they play in the atrium/lobby areas. I was also way in the back by the kitchen with clanging pots and pans that can be heard in the front room of the suite ( I could not hear them in the bedroom). This used to be a beautiful hotel with a Koi pond and waterfall in the open atrium area. Now it is ugly and cheap looking. I will not stay here nor recommend this hotel again.

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Cleanliness

Feedback is mixed: many find rooms and common areas clean, but others report dirty or worn areas, dishes left in hallways, pests, and amenities not replenished.

Related guest reviews

10

Mike

10 Nov 2025

·

Stayed 1 night

Clean rooms and nice place to stay

6

Donna

4 Aug 2025

·

Stayed 2 nights

The halls outside of the rooms were dirty. We had plates piled up outside our room when we checked in. We asked several times to have them removed. The next morning my son delivered the plates to the front desk. In other areas of the hallway were dirty glasses and plates, garbage, towels.

10

Scott

15 Aug 2025

·

Stayed 2 nights

Very nice property. Clean and consistent.

4

Laura

3 May 2025

·

Stayed 1 night

I reserved a room with 2 queen beds, but instead they gave me 1 bed and a sofa bed in an ADA room (no one in my party was disabled). Fridge didn’t work and was dirty/smelly. Dead bugs on the ground. No linens for the sofa. I let the front desk know all of this, and showed pictures of the bugs & fridge. They refunded me $15 for the parking. It was a miserable stay and I wouldn’t stay there again.

6

Brittany

23 Jun 2025

·

Stayed 1 night

It was okay for a one nighter. Pool are was dirty.dirty plates and cups everywhere, dirty towels everywhere, etc. Its like they hadn't come through and picked it up all day. Peoples room service dishes that were left outside thier doors werent picked up the whole time we were there. Sot here was just dirty dishes lying on the floor as your walking to your room. We walked by sane dirty dishes for a whole day. Bed comfortable. Suite good for large families. Room was clean and nice. Air conditioner made horrible noise that kept me up all night. It didnt even work well..we were all sweater no matter how low we turned it. Staff seemed uninterested but not terrible. Breakfast was fine, but stuff did come out later than start time. Overall fine..but not great

2

Jessica

19 Mar 2024

·

Stayed 1 night

I was horrified with the room. There was someone else’s hair everywhere, the room was falling apart, dirty and the coffee creamer was spoiled. I was also disappointed that the noise from other rooms were heard from mine throughout the night.

8

Teresa

7 Aug 2023

·

Stayed 1 night

Everything was great overall. Nice staff, comfortable rooms. Wished that the indoor pool was warmer. Also shower didn’t drain properly and saw some mold in the shower. But overall stay was nice!

8

Greg

23 Jul 2024

·

Stayed 1 night

Overall a pretty good stay, we stay with embassy suites often at several locations and have had a great overall experience. This embassy wasn't as good as all the others we have stayed. Staff was very friendly, and breakfast had good options and service. But the hotel itself has some issues as far cleanliness, and things not being in service. Definitely need to work on the cockroach issue..... Overall still give a 6 out of 10

6

Franceen

28 Nov 2025

·

Stayed 5 nights

The hotel was attractive and the breakfast menu better than average. The rooms were not very clean and run down.

4

Jillian

21 Aug 2024

·

Stayed 1 night

The room was not clean, shower was dirty and dust and dirt around and behind the furniture. The worm was infested with brown roaches. Not likely due to the area, these were the kind that come with uncleanliness. Being a Hilton honors member this room was a disappointment.

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Rooms

Suites are spacious and comfortable for families, with separate living areas. Downsides noted include very dim lighting, dated fixtures in places, HVAC noise or weak cooling, and occasional atrium noise.

Related guest reviews

6

Charles

12 Aug 2025

·

Stayed 2 nights

The hotel was clean but had a number of snags: No stairs and very few lifts so a constant queue and wait to go up and down which seems ridiculous as we were only one floor up and could quite easliy walk up some stairs. The only stairs were fire escapes which all exited out into the care park and had no way back in other than to walk around the perimeter of the hotel and re-enter at the front. The reception staff seemed keen on keeping all interaction with customers to an absolute minimum. They recoiled when approached and gave monosyllabic answers to queries. The small refreshment shop at reception seemed to be poorly stocked and items were not restocked as they ran out so by Sunday there was slim pickings. The bar staff were much friendlier and perky. The room was poorly designed, the lighting was awful with only one lamp in the living space and a single pendant. Even with these on the space was gloomy and uncomfortable. The mattress was comfortable but the pillows lumpy and tired. No complimentary water and an unusable one-legged ironing board were the icing on the cake... Breakfast was basic but decent, however the buffet always seemed to have run out of at least one item which made it a bit of a lottery as to what you might get. Overall disappointing for the high price paid.

8

Deanna

16 Mar 2025

·

Stayed 3 nights

Embassy suites is a great place to get rest and have space. The breakfast is excellent and adds value. The beds are SUPER comfortable and the rooms are quiet. There are a few downsides for us. The hot tub is gone but the information on hotels.com says they have one. The pool is indoors and nice but WAY too cold to enjoy. We asked for it to be tirned up and were told no flatly. Also, the lighting in the room is VERY dim. No light at the vanity or a plug for hair styling. The living space is extremely dim and the fixtures are large, inefficient and weird looking. No soap or sponge for the sink, but there was a small fridge and microwave. Also, only one chair for the table, the other was small and low and only one end table next to the couch. The reataurant was way too expensive, like its trying to be fine dining, but the tables are asort of cafeteria vibe. There are plenty of great food options nearby though. One big negayve was 15 dollars a day for parking. Its out in an open area, didn't seem to have security and the cost felt completely unnecessary. All in all, it was an excellent stay for a decent price and good value. We may not stay again because of the cold pool and misisng hot tub though. Super bummed because the area is great and its 25 minutes to san francisco.

10

Daniel

14 Nov 2025

·

Stayed 1 night

The suite is spacious and clean. Breakfast is great with a cook station for omelets as well as the typical options like sausages, bacons, pancakes, etc. Will definitely stay again if we're in the area!

6

Megan

5 Jan 2026

·

Stayed 3 nights

The room is very dated. The bathroom needs to be updated tomorrow!

8

Tami

11 Aug 2024

·

Stayed 5 nights

There was an excellent hot buffet and made-to-order omlette station for breakfast, which was included in the room rate. There was also a nightly reception with 2 free drinks per person in the atrium lobby bar area. Front desk staff was very friendly. Parking was easy and convenient, but cost $15 per night. The noise in the atrium can get a bit loud and heard from the rooms, which is unavoidable since all room are off of the atrium. The doors to the rooms slam shut, which is also very loud, especially to anyone sleeping in the pullout sofa in the front room.

10

Marissa

25 Jun 2025

·

Stayed 1 night

We absolutely LOVED this hotel! The Suite was exactly what our family needed and we had plenty of space. The amenities were fantastic and breakfast was great. It is a beautiful hotel with a beautiful area around it. It was our favorite hotel on our week-long trip.

8

Jeffrey

3 Jul 2025

·

Stayed 1 night

Clean room and nice surroundings. Room heater/air conditioner was too noisy.

10

Amy

23 Nov 2025

·

Stayed 1 night

Great spacious suite. Comfortable bed, nice bathroom. Breakfast was excellent, especially the made to order omelettes.

6

Martin

10 Dec 2024

·

Stayed 1 night

Loud talking all night ‘till 3 am. The hotel inner atrium (1st to 5th floor ceiling) is an echo chamber. Noisy all night on weekends.

4

Daniel

20 May 2023

·

Stayed 1 night

Bed was very uncomfortable ac would not work.

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Service

Staff are often friendly, welcoming, and helpful. Several guests, however, experienced slow or curt front-desk responses and housekeeping only on request or missed entirely.

Related guest reviews

6

Charles

12 Aug 2025

·

Stayed 2 nights

The hotel was clean but had a number of snags: No stairs and very few lifts so a constant queue and wait to go up and down which seems ridiculous as we were only one floor up and could quite easliy walk up some stairs. The only stairs were fire escapes which all exited out into the care park and had no way back in other than to walk around the perimeter of the hotel and re-enter at the front. The reception staff seemed keen on keeping all interaction with customers to an absolute minimum. They recoiled when approached and gave monosyllabic answers to queries. The small refreshment shop at reception seemed to be poorly stocked and items were not restocked as they ran out so by Sunday there was slim pickings. The bar staff were much friendlier and perky. The room was poorly designed, the lighting was awful with only one lamp in the living space and a single pendant. Even with these on the space was gloomy and uncomfortable. The mattress was comfortable but the pillows lumpy and tired. No complimentary water and an unusable one-legged ironing board were the icing on the cake... Breakfast was basic but decent, however the buffet always seemed to have run out of at least one item which made it a bit of a lottery as to what you might get. Overall disappointing for the high price paid.

10

Sofia

21 Sept 2025

·

Stayed 1 night

Parking here was super easy, location is not near much but was convenient since we were visiting for business at the Marin County Civic Center. Staff was friendly and very attentive. Complimentary breakfast and evening cocktails was a great touch! I would stay again if I had business in the Marin area.

10

Reagan

27 Feb 2023

·

Stayed 2 nights

The staff was absolutely amazing. We had a super late check in (3 am) because of a flight delay. They called to make sure we were still coming and were so easy to get checked in with. The continental breakfast was also the best I’ve ever had. 10/10 will definitely stay there again if I’m traveling tu the area.

10

Fitz

27 Nov 2025

·

Stayed 1 night

Very well staffed at all hours with very friendly welcoming staff

10

Shavonda

9 Oct 2025

·

Stayed 3 nights

The room was very clean. Housekeeping was polite and helped with my needs. First desk staff was amazing. All around great hotel.

2

Madeleine

12 Jun 2025

·

Stayed 1 night

I have been staying at this hotel for 25 years. I had just been driving for 10 hours and realized it was unsafe to keep driving and I was having a medical issue where I needed a shower asap and rest, so I made the reservation via Expedia at 3. Arrived at 4pm and didn’t get my room until nearly 5pm. Staff was so rude and slow. I told them I needed to get to my room asap due to personal medical issue and they were unresponsive, rude, and painfully slow at getting me my room. Then I got there and there was no tub, which I had requested for said medical issue. Took them 10 minutes to move me. Then I got locked out this morning and took another 10 minutes to get someone to even acknowledge me. Get better staff!!! Train them to be human and compassionate. I will never stay here again. It was the opposite of what I needed after driving for 10 Hours straight and being sick. I missed breakfast due to slow nature of getting me back into my room and then the coffee machine was out.

6

Denise

24 Jun 2024

·

Stayed 1 night

The front desk person didn’t even look up when I approached the counter. She made me stand there for a long time, until I said “hello.” She didn’t smile. Looked annoyed. I’m used to hotel staff with a much friendlier demeanor.

4

Daniela

20 May 2025

·

Stayed 1 night

The hotel itself was clean and well kept, as were the rooms. The staff’s lack of hospitality made it less enjoyable. I arrived and asked to check in - with no greeting, the front desk worker just said “ID and card used online. Room (number) floor 4.” Morning of checkout, I tried to meet my friend who walked into the breakfast. When I tried to go, the lady said “you need a meal ticket,” but didn’t say where to go to get it, nor was

10

Mandee

14 Apr 2025

·

Stayed 2 nights

Quiet even though it was a full house. Bar tender and Gabe t the front desk were exceptional and we greatly appreciated their service and assistance

4

William

28 May 2025

·

Stayed 2 nights

The front desk hotel staff we encountered were not very hospitable. No smile from Liam, he really hated his job. No liquid soap in the shower. Remote control batteries were dead. Spider in the room. Rude housemaid whom knocked on our door 1 hour before checkout to ask us when we were leaving; I've never experienced that before. The female who helped us at the in-hotel restaurant was pleasant. But the young male whom delivered the food, again very unpleasant no smile, hated his job. Great view looking out our room window, but the bird sh*t on it ruined it all. We will never be staying at this hotel again.

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AI-generated summary based on recent guest reviews

Location

Convenient to the freeway and Marin County Civic Center, with easy drives to Muir Woods and San Francisco; generally quiet. Less walkable with limited nearby dining without a car.

Related guest reviews

10

Sofia

21 Sept 2025

·

Stayed 1 night

Parking here was super easy, location is not near much but was convenient since we were visiting for business at the Marin County Civic Center. Staff was friendly and very attentive. Complimentary breakfast and evening cocktails was a great touch! I would stay again if I had business in the Marin area.

10

K.C.

29 Mar 2025

·

Stayed 2 nights

Lovely setting - great morning breakfast and easily accessible to Muir Woods and San Francisco.

10

Chris

7 Aug 2023

·

Stayed 2 nights

Check in was very easy. Staff where great, very friendly. Breakfast was very good, with lots of choices. The hotel is conveniently located close to the Marin Headlands, and Muir Woods.

10

Sergey Jr

3 Sept 2025

·

Stayed 1 night

Great location! Business friendly.

10

Holly

18 Feb 2025

·

Stayed 4 nights

A nice clean, quiet hotel. Easy access to the highway.

10

Guadalupe

23 Oct 2025

·

Stayed 2 nights

Excellent location, room was clean, helpful personnel. Enjoyed

8

Helen

6 Nov 2023

·

Stayed 2 nights

It was adequate for our needs, but too remote for easy local shopping, etc.

10

Juan

8 Aug 2024

·

Stayed 2 nights

Great rooms and great distance from the city. A quick drive but easier access than a hotel in the city.

8

Deborah

12 Oct 2025

·

Stayed 1 night

I like this hotel because it’s a nice facility but it’s in an inconvenient location which is motivating me to try something closer to town. I wanted to have some lunch when I got there and I couldn’t walk anywhere and the hotel restaurant wasn’t open so I ended up having to take an uber to downtown.

10

Joyce

1 Dec 2025

·

Stayed 1 night

Beautiful area

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a highlight with made-to-order omelets and broad variety, though busy periods can bring lines or items running out. The evening reception includes free drinks, but snacks are basic and quality varies.

Related guest reviews

10

Marjorie

18 Nov 2023

·

Stayed 2 nights

The breakfast was great. The happy hour not so good.

8

Elizabeth

14 Sept 2025

·

Stayed 2 nights

I was disappointed with the breakfast and manager reception. It’s been a bit since my last ES stay and the pancakes were hard, the juice was watered down and the ‘cream cheese’ jalapeño popper omelette had a ‘cream’ sauce and tasted over cooked. The manager receptions food was poor. Still had two drinks comped so saving grace. Rooms were clean and staff were always kind and helpful They didn’t mention parking charge until I checked out telling me it was on the website. Tell me at check in please

10

Sonia

5 Aug 2025

·

Stayed 4 nights

Breakfast omelet ls excellent and hash browns- great cooks! And super fast!

10

Janice

11 Dec 2022

·

Stayed 1 night

Check in was a breeze! And there’s happy hour at the bar where we were entitled to a free drink. I was not able to go though because I had to prepare for our office party. The suite was huge and clean. The breakfast buffet had an omelette station. I’m already planning on returning.

10

Amy

23 Nov 2025

·

Stayed 1 night

Great spacious suite. Comfortable bed, nice bathroom. Breakfast was excellent, especially the made to order omelettes.

10

Timothy

14 Jul 2025

·

Stayed 1 night

The comp breakfast was very good. They have a full omelet station.

10

Lourdes

23 Sept 2025

·

Stayed 1 night

Definitely a good stay! Pricey but worth that yummy breakfast in the morning. I didn’t get to indulge on the cocktail hour they had which I regretted. I would definitely stay there again. The room was so clean and the beds comfy. They just got to work on their pillow game but all in all very fine hotel.

10

Grandison

22 Jul 2025

·

Stayed 2 nights

Excellent breakfast

8

Erica

4 Nov 2023

·

Stayed 2 nights

The dining options were great, especially breakfast.

10

lisa

23 Apr 2025

·

Stayed 1 night

Was so good to have the complimentary drinks and snacks at happy hour

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $163	2 $174	3 $173	4 $172	5 $186	6 $239	7 $272
8 $167	9 $167	10 $168	11 $167	12 $167	13 $175	14 $175
15 $168	16 $168	17 $171	18 $174	19 $182	20 $177	21 $198
22 $171	23 $168	24 $184	25 $247	26 $726	27 $229	28 $210
29 $178	30 $178

Embassy Suites by Hilton San Rafael at Marin Center

Prices for Embassy Suites by Hilton San Rafael at Marin Center

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave, Corner

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, Multiple Beds, Mobility Accessible, Microwave

Premium Suite, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

Premium Suite, 1 King Bed, Microwave

Suite, Multiple Beds, Mobility Accessible, Corner (Mobility, Bathtub)

Suite, Multiple Beds, Microwave, Corner

Room, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave

Guest reviews of Embassy Suites by Hilton San Rafael at Marin Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton San Rafael at Marin Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $241	26 $240	27 $225	28 $227	29 $180	30 $176	31 $172