Go back to search
SureStay Hotel by Best Western San Rafael - Image 1
SureStay Hotel by Best Western San Rafael - Room
SureStay Hotel by Best Western San Rafael - Room
SureStay Hotel by Best Western San Rafael - Bathroom
SureStay Hotel by Best Western San Rafael - Room

SureStay Hotel by Best Western San Rafael


Amenities

  • Parking

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Family Room

  • Free Parking

  • 24-Hour Front Desk

Show all

Property description

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Show more
















Book on Vio

Filter by:






















































Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At SureStay Hotel by Best Western San Rafael, guests describe friendly service and fair value, but also a rough, noisy freeway-side setting, very basic breakfast, dated no-frills facilities, and tight parking with a tiny lobby.

Read more

Facilities

Basic

Cleanliness

Inconsistent

Rooms

Basic

Service

Mixed

Location

Mixed

Dining

Limited

Was this helpful?

10

Luis Angel

IAN-logo

4 weeks ago

·

Stayed 2 nights

Clean room and friendly staff
Clean room and friendly staff

2

Keith

IAN-logo

7 Apr 2026

·

Stayed 2 nights

No amenities, breakfast, bad attitudes no accommodations and the guest are sketchy activities for out of towners seeking family friendly space, go to a real BW Express or plus not these. VERY BLACK DIRTY FLOORS FEET GOT FILTHY IN ROOM. I mopped up and the towel went BLACK!
No amenities, breakfast, bad attitudes no accommodations and the guest are sketchy activities for out of towners seeking family friendly space, go to a real BW Express or plus not these. VERY BLACK DIRTY FLOORS FEET GOT FILTHY IN ROOM. I mopped up and the towel went BLACK!

4

Joseph

IAN-logo

4 Apr 2026

·

Stayed 5 nights

Yes
Yes

4

Kimberly

IAN-logo

1 Apr 2026

·

Stayed 1 night

There was no breakfast lol. Staff was rude. Did not say one word to me when I checked in. Gave me one key when we had two guests. Room smelled musty. Toilet shook around was not bolted into floor properly. When I left I asked for a receipt. I was refused one and said I would be emailed shortly. Never received one but I was charged twice. I will never stay here again.
There was no breakfast lol. Staff was rude. Did not say one word to me when I checked in. Gave me one key when we had two guests. Room smelled musty. Toilet shook around was not bolted into floor properly. When I left I asked for a receipt. I was refused one and said I would be emailed shortly. Never received one but I was charged twice. I will never stay here again.

10

Yesenia

IAN-logo

25 Mar 2026

·

Stayed 3 nights

the only thing is that the ice machine was not working. other than that it was a great stay.
the only thing is that the ice machine was not working. other than that it was a great stay.

865 Francisco Blvd E, Canal, San Rafael, California, United States of America

Location

With a stay at SureStay Hotel by Best Western San Rafael in San Rafael (Canal), you'll be within a 5-minute drive of San Francisco Bay and Mission San Rafael Arcangel. This hotel is 12.3 mi (19.7 km) from Presidio of San Francisco and 13 mi (20.8 km) from Golden Gate Bridge.

Marin Country Mart(1.6 Miles)

Mission San Rafael Arcangel(1.6 Miles)

San Rafael Pacifics Albert Park(1.6 Miles)

Larkspur Ferry Terminal(1.8 Miles)

Dominican University of California(1.9 Miles)

Falkirk Cultural Center(1.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

Have a question?

Instant AI responses are based on hotel information


Similar properties














































Product

  • Affiliate program
  • Cookies
  • Privacy
  • Terms

Social


© 2026 Vio