Best Western Plus Wine Country Inn & Suites
US$125
/ night
Avg. for November
Prices for Best Western Plus Wine Country Inn & Suites
Select dates to see prices and availability
US$125
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Plus Wine Country Inn & Suites average US$110 in the cheapest month (December) and US$158 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$110 |
| February | US$112 |
| March | US$116 |
| April | US$125 |
| May | US$147 |
| June | US$152 |
| July | US$158 |
| August | US$146 |
| September | US$141 |
| October | US$139 |
| November | US$125 |
| December | US$110 |
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Nov · US$125
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D
Most expensive: July (~US$158)
Cheapest: December (~US$110)
About this property
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Santa Rosa? This hotel has 854 square feet (79 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Dining
A complimentary full breakfast is served daily.
Rooms
Make yourself at home in one of the 92 guestrooms. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
In the heart of Santa Rosa, Best Western Plus Wine Country Inn & Suites is within a 5-minute drive of Santa Rosa Junior College and Charles M. Schulz Museum. This hotel is 3.9 mi (6.2 km) from Luther Burbank Home and Gardens and 4.8 mi (7.6 km) from Sonoma County Fairgrounds.
What's nearby
Charles M. Schulz Museum(1.8 Miles)
Redwood Empire Ice Arena(1.8 Miles)
Santa Rosa Junior College(2.2 Miles)
Sutter Santa Rosa Regional Hospital(3 Miles)
Railroad Square Historic District(3.2 Miles)
Santa Rosa Plaza Shopping Center(3.4 Miles)
Luther Burbank Center for the Arts(3.4 Miles)
Sonoma County Museum(3.4 Miles)
Old Courthouse Square(3.4 Miles)
Joe Rodota Trail at Sonoma County Parks(3.8 Miles)
Luther Burbank Home and Gardens(3.9 Miles)
Santa Rosa Creek(4 Miles)
Santa Rosa Memorial Hospital(4.1 Miles)
St. Joseph Health - Sonoma County(4.1 Miles)
Kendall-Jackson Wine Estate and Gardens(4.2 Miles)
Santa Rosa, CA (STS-Sonoma County)(7.6 Miles)
San Francisco Intl. Airport (SFO)(78.7 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Location
870 Hopper Avenue, Santa Rosa, California, United States of America
Charles M. Schulz Museum (1.8 Miles)
Redwood Empire Ice Arena (1.8 Miles)
Santa Rosa Junior College (2.2 Miles)
Sutter Santa Rosa Regional Hospital (3 Miles)
Railroad Square Historic District (3.2 Miles)
Santa Rosa Plaza Shopping Center (3.4 Miles)
Room options
4
Standard Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
4
Suite, 1 King Bed, Accessible (With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed, Jetted Tub (With Sofabed)
Room details
1 Extra-Large Double Bed
Sleeps 4
600 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
4
Suite, 2 Queen Beds, Accessible (With Sofabed)
Room details
2 Large Double Beds
Sleeps 6
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 4
300 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
300 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
4
Suite, 2 Queen Beds, Jetted Tub (With Sofabed)
Room details
2 Large Double Beds
Sleeps 6
600 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Best Western Plus Wine Country Inn & Suites
7.8
Good
Based on 1,003 verified reviews
Who stays here?
Business
14%
Couple
33%
Family
36%
Group
11%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Plus Wine Country Inn & Suites, guests often praise friendly staff, spacious rooms with patios or balconies, and a convenient location near the freeway, wineries, and dining, plus a notably generous hot breakfast many rate highly.
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What guests think
At Best Western Plus Wine Country Inn & Suites, guests often praise friendly staff, spacious rooms with patios or balconies, and a convenient location near the freeway, wineries, and dining, plus a notably generous hot breakfast many rate highly.
The courtyard pool and gardens are appreciated, along with easy parking, though some report a hot elevator, stairs-only access in spots, and occasional pool maintenance issues. Many find rooms and bathrooms clean, but recurring complaints include ants, lingering smoke or musty odors, and worn carpets. Room experience varies: while beds are generally comfortable, noise from neighbors or street traffic, dated decor, odd jetted-tub layouts, key-card troubles, and inconsistent Wi-Fi appear across multiple reviews. Overall, expect solid value and amenities from an older, motel-style property with a few trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Landscaped courtyard and pool are positives, and parking is generally easy. Some guests note maintenance or access issues, including a very hot elevator, stairs-only access in areas, and occasional pool heater or cleanliness problems.
Related guest reviews
10
Jeanie M
20 Aug 2024
·
Stayed 2 nights
We were there for a 100th birthday party and location and cost perfect. The pool qas wonderful!
We were there for a 100th birthday party and location and cost perfect. The pool qas wonderful!
10
Tricia
13 Aug 2024
·
Stayed 4 nights
It was nice & quiet, pool area nice & clean
It was nice & quiet, pool area nice & clean
10
Richard
15 Aug 2024
·
Stayed 7 nights
Tranquil and a fun time at the pool! Clean!
Tranquil and a fun time at the pool! Clean!
8
Dr. Lonna
25 Jun 2023
·
Stayed 2 nights
This hotel has a really nice free breakfast. The pool was cold, we heard the heater was broken.The hotel was not busy, yet they gave us a room with a view of other rooms right across from us when they could have given us a pool view. We had a king suite so why give us one in the corner with a crappy view when the hotel was very empty mid week?
This hotel has a really nice free breakfast. The pool was cold, we heard the heater was broken.The hotel was not busy, yet they gave us a room with a view of other rooms right across from us when they could have given us a pool view. We had a king suite so why give us one in the corner with a crappy view when the hotel was very empty mid week?
6
TRISTA
26 Jul 2025
·
Stayed 1 night
I was met with the fact that I couldn't get a downstairs room with the jacuzzi tub I had reserved. I am disabled and there was no elevator to my room I had to climb stairs with four suitcases. I went in and asked the front desk if there was an elevator or any easier way they told me no I told them I misplaced my keys they told me I should find them. I called later in the night to tell him the Wi-Fi wasn't working they said it worked everywhere else but in my room. It was one of the most miserable nights I've had it was noisy and without Wi-Fi I couldn't really run thru any of the business stuff I had to do that night. I was not presented a bag when I arrived and I'm the Best Western member. I almost left in the middle of the night just because of how uncomfortable I was.
I was met with the fact that I couldn't get a downstairs room with the jacuzzi tub I had reserved. I am disabled and there was no elevator to my room I had to climb stairs with four suitcases. I went in and asked the front desk if there was an elevator or any easier way they told me no I told them I misplaced my keys they told me I should find them. I called later in the night to tell him the Wi-Fi wasn't working they said it worked everywhere else but in my room. It was one of the most miserable nights I've had it was noisy and without Wi-Fi I couldn't really run thru any of the business stuff I had to do that night. I was not presented a bag when I arrived and I'm the Best Western member. I almost left in the middle of the night just because of how uncomfortable I was.
8
Olivia
25 Jun 2024
·
Stayed 1 night
Front desk was friendly and helpful when we needed pool towels and our room key fixed. Great to cool off in the pool (that area needs some cleaning!). Parking was easy and the hotel is well located. Thank you!
Front desk was friendly and helpful when we needed pool towels and our room key fixed. Great to cool off in the pool (that area needs some cleaning!). Parking was easy and the hotel is well located. Thank you!
10
JANET
22 Apr 2024
·
We really liked the private balcony patio with table and chairs. The breakfast options were the best I’ve seen in a hotel. Clean and comfortable.
We really liked the private balcony patio with table and chairs. The breakfast options were the best I’ve seen in a hotel. Clean and comfortable.
10
Melissa
13 Apr 2024
·
Stayed 1 night
The hotel is very nice! The rooms face a nice courtyard with a pool, grass and a walking path. I travel with my dog so pick hotels based more on that first. I had a ground level room with my own patio to the courtyard so makes it super easy for taking her out for a walk/potty breaks. The room was spacious, modern, and the bed was comfortable. The complimentary hot breakfast was also pretty impressive! I would absolutely stay here again.
The hotel is very nice! The rooms face a nice courtyard with a pool, grass and a walking path. I travel with my dog so pick hotels based more on that first. I had a ground level room with my own patio to the courtyard so makes it super easy for taking her out for a walk/potty breaks. The room was spacious, modern, and the bed was comfortable. The complimentary hot breakfast was also pretty impressive! I would absolutely stay here again.
8
Viorica
2 Sept 2025
·
Stayed 1 night
The room was clean, the staff was nice and helpful. The elevator was terrible. So hot like a sauna. I would stay again.
The room was clean, the staff was nice and helpful. The elevator was terrible. So hot like a sauna. I would stay again.
10
Annette T.
16 Jul 2024
·
Stayed 1 night
Quiet and convenient. Plenty of parking just a bit difficult getting into entrance due to traffic light less than 150’ from entrance. Fingers crossed you have a courteous driver that lets you turn into the main entrance as there is no designated turning lane to access entrance driveway.
Quiet and convenient. Plenty of parking just a bit difficult getting into entrance due to traffic light less than 150’ from entrance. Fingers crossed you have a courteous driver that lets you turn into the main entrance as there is no designated turning lane to access entrance driveway.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe the rooms and bathrooms as clean, some even spotless. However, repeated reports mention ants, lingering smoke or musty odors, and tired carpets.
Related guest reviews
4
Fred
18 Aug 2025
·
Stayed 1 night
The carpets look like the original carpets with no cleaning. The arms on the chair have big wear spots. The room smelled like old cigarettes. The staff was good. Check in was quick and the food staff during breakfast kept everything stocked, ready and clean.
The carpets look like the original carpets with no cleaning. The arms on the chair have big wear spots. The room smelled like old cigarettes. The staff was good. Check in was quick and the food staff during breakfast kept everything stocked, ready and clean.
6
chris
28 Aug 2023
·
Stayed 1 night
Old building with many different musty smells
Old building with many different musty smells
4
Joseph
20 Aug 2023
·
Stayed 1 night
The room had ants in it. The room also smelled musty or damp. I even left the back sliding door open but I was not able to air the room out.
The room had ants in it. The room also smelled musty or damp. I even left the back sliding door open but I was not able to air the room out.
6
Glenn
12 Aug 2024
·
Stayed 1 night
Room was non smoking but there was some smell of smoking coming from somewhere
Room was non smoking but there was some smell of smoking coming from somewhere
10
DAVID
28 Jun 2025
·
Stayed 2 nights
The room had very nice linens and offered a bath rather than only a shower. Or room was on the 1st floor and we were poolside and had a small patio with table and chairs which was part of our room. I was very happy to see that the bathroom was extremely clean. All of the staff were very pleasant and helpful with all questions. Also the gardeners kept the grounds very nice with fresh flowers growing in our planter on our patio. The breakfast was great with a full array of options, eggs, meat, waffles, oatmeal and lots of fresh fruit including 3 types of berries which most buffet breakfasts only have raisins or dries cranberries. Only improvement I could suggest is new carpets as they are dated.
The room had very nice linens and offered a bath rather than only a shower. Or room was on the 1st floor and we were poolside and had a small patio with table and chairs which was part of our room. I was very happy to see that the bathroom was extremely clean. All of the staff were very pleasant and helpful with all questions. Also the gardeners kept the grounds very nice with fresh flowers growing in our planter on our patio. The breakfast was great with a full array of options, eggs, meat, waffles, oatmeal and lots of fresh fruit including 3 types of berries which most buffet breakfasts only have raisins or dries cranberries. Only improvement I could suggest is new carpets as they are dated.
10
Bob
28 Nov 2025
·
Stayed 1 night
Spotless great value, staff and amenities.
Spotless great value, staff and amenities.
10
Deirdre
9 Aug 2025
·
Stayed 1 night
Wonderful breakfast and room was nice, clean and comfortable!
Wonderful breakfast and room was nice, clean and comfortable!
10
Jane
20 Nov 2023
·
Stayed 3 nights
The staff was helpful and caring. The breakfast included every kind of fresh fruit available and a wide assortment of options. The room was cleaned daily and was immaculate.
The staff was helpful and caring. The breakfast included every kind of fresh fruit available and a wide assortment of options. The room was cleaned daily and was immaculate.
2
Linda
12 Dec 2024
·
Stayed 3 nights
Ants in the room. Had to go buy our own ant spray to get rid of them.
Ants in the room. Had to go buy our own ant spray to get rid of them.
8
stasia
18 Apr 2024
·
Stayed 1 night
Actually, I got there extremely late in the day, so I did not get to enjoy the facilities much. This was a business trip, and I liked the comfortable office chair and the large desk so I could do some paperwork late into the night. The Keruig coffee pot was next to me, so it was convenient to make coffee while reading. The room was exceptionally clean, and the sheets and blankets were bleached white with a fresh smell. In the shower, it was fully supplied with large full containers of body wash, shampoo, and conditioner. There was a larger sized refrigerator and microwave for my food. The front desk staff were extremely nice and accommodating.
Actually, I got there extremely late in the day, so I did not get to enjoy the facilities much. This was a business trip, and I liked the comfortable office chair and the large desk so I could do some paperwork late into the night. The Keruig coffee pot was next to me, so it was convenient to make coffee while reading. The room was exceptionally clean, and the sheets and blankets were bleached white with a fresh smell. In the shower, it was fully supplied with large full containers of body wash, shampoo, and conditioner. There was a larger sized refrigerator and microwave for my food. The front desk staff were extremely nice and accommodating.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with balconies or patios and generally comfortable beds; some suites include jetted tubs. Downsides include dated decor, noise between rooms or from the street, odd tub layouts, and inconsistent Wi-Fi.
Related guest reviews
8
Katrina
10 Jun 2024
·
Stayed 1 night
Nice, friendly staff. Conveniently located off the freeway, but far enough away so you didn't feel like you're right off the freeway. Starbucks is next door with some eateries across the street. The grounds are really nice, but honestly this is just a big motel. And unfortunately, the rooms are showing their age. We had the suite with the jacuzzi tub, which seemed like a great idea until we saw the room. The tub is in the main room. No privacy, no fan, just a tub right when you walk into the room. My husband took our kid to get dinner so I could have some privacy and I ended up turning the entire room into a sauna. Not quite the relaxation I was hoping for. The couch was worn thin and the little balcony was really dirty. I think with a some love and a furniture update, this could be a great place to stay a few days.
Nice, friendly staff. Conveniently located off the freeway, but far enough away so you didn't feel like you're right off the freeway. Starbucks is next door with some eateries across the street. The grounds are really nice, but honestly this is just a big motel. And unfortunately, the rooms are showing their age. We had the suite with the jacuzzi tub, which seemed like a great idea until we saw the room. The tub is in the main room. No privacy, no fan, just a tub right when you walk into the room. My husband took our kid to get dinner so I could have some privacy and I ended up turning the entire room into a sauna. Not quite the relaxation I was hoping for. The couch was worn thin and the little balcony was really dirty. I think with a some love and a furniture update, this could be a great place to stay a few days.
6
Daniel
15 Dec 2024
·
Stayed 1 night
Appearance-wise, the hotel was very good. The complementary breakfast bar was one of the best I've seen. My only complaint was that repeated attempts could not connect to the internet, and the indications I had were that the hotel's connection was not sufficiently secure. The front desk said most people had no such problem, but conceded that other guests had complained similarly.
Appearance-wise, the hotel was very good. The complementary breakfast bar was one of the best I've seen. My only complaint was that repeated attempts could not connect to the internet, and the indications I had were that the hotel's connection was not sufficiently secure. The front desk said most people had no such problem, but conceded that other guests had complained similarly.
4
Steve
12 May 2025
·
Stayed 2 nights
First of all the room is very strange. Who would put a big bathtub in the living room? Does anyone use that? Also one of the sinks is very poorly designed with the faucet almost at the edge making it hard to wash your hand. Most importantly, our keys repeatedly stopped working. I had to replace my room key 6 times. Twice it stopped working between the front desk and my room. This clearly needs to get updated.
First of all the room is very strange. Who would put a big bathtub in the living room? Does anyone use that? Also one of the sinks is very poorly designed with the faucet almost at the edge making it hard to wash your hand. Most importantly, our keys repeatedly stopped working. I had to replace my room key 6 times. Twice it stopped working between the front desk and my room. This clearly needs to get updated.
6
Sage
31 Dec 2024
·
Stayed 1 night
The staff were nice and everything worked. Didn't seem to encounter any problems during the stay, from check-in to checkout. The only real downside was the mattress. It was not comfortable at all and we didn't sleep well, which affected our following day plans, unfortunately. But overall we enjoyed the hotel and it was decent. Good parking. Easy access to highway. The breakfast was decent but not amazing.
The staff were nice and everything worked. Didn't seem to encounter any problems during the stay, from check-in to checkout. The only real downside was the mattress. It was not comfortable at all and we didn't sleep well, which affected our following day plans, unfortunately. But overall we enjoyed the hotel and it was decent. Good parking. Easy access to highway. The breakfast was decent but not amazing.
10
DAVID
28 Jun 2025
·
Stayed 2 nights
The room had very nice linens and offered a bath rather than only a shower. Or room was on the 1st floor and we were poolside and had a small patio with table and chairs which was part of our room. I was very happy to see that the bathroom was extremely clean. All of the staff were very pleasant and helpful with all questions. Also the gardeners kept the grounds very nice with fresh flowers growing in our planter on our patio. The breakfast was great with a full array of options, eggs, meat, waffles, oatmeal and lots of fresh fruit including 3 types of berries which most buffet breakfasts only have raisins or dries cranberries. Only improvement I could suggest is new carpets as they are dated.
The room had very nice linens and offered a bath rather than only a shower. Or room was on the 1st floor and we were poolside and had a small patio with table and chairs which was part of our room. I was very happy to see that the bathroom was extremely clean. All of the staff were very pleasant and helpful with all questions. Also the gardeners kept the grounds very nice with fresh flowers growing in our planter on our patio. The breakfast was great with a full array of options, eggs, meat, waffles, oatmeal and lots of fresh fruit including 3 types of berries which most buffet breakfasts only have raisins or dries cranberries. Only improvement I could suggest is new carpets as they are dated.
8
Michael
12 Jan 2025
·
Stayed 1 night
The pics were a little deceiving. This is a pretty old hotel. Not the most clean and could use some updating. We could hear our neighbors talking. But in a good location and the staff was wonderful and kind!
The pics were a little deceiving. This is a pretty old hotel. Not the most clean and could use some updating. We could hear our neighbors talking. But in a good location and the staff was wonderful and kind!
10
Patricia
1 Oct 2024
·
Stayed 1 night
Pleasantly surprised with the amenities, size of the room, balcony Desk staff when we arrived was a very pleasant young man, even got us a better price! Will be back
Pleasantly surprised with the amenities, size of the room, balcony Desk staff when we arrived was a very pleasant young man, even got us a better price! Will be back
10
Michaela
7 Jan 2025
·
Stayed 1 night
Great stay! Amazing room; very comfortable and spacious. No complaints.
Great stay! Amazing room; very comfortable and spacious. No complaints.
10
Claudina
29 Jun 2025
·
Stayed 1 night
Loved the blackout curtains in the room.
Loved the blackout curtains in the room.
8
Christopher
1 Jan 2026
·
Stayed 5 nights
Quiet place and very convenient to restaurants, services and the freeway. The bed was very comfortable and the room was spacious, including a small patio. The shower on the other hand fluctuates from scalding hot to freezing cold constantly making it impossible to constantly fluctuates from hot
Quiet place and very convenient to restaurants, services and the freeway. The bed was very comfortable and the room was spacious, including a small patio. The shower on the other hand fluctuates from scalding hot to freezing cold constantly making it impossible to constantly fluctuates from hot
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, accommodating, and responsive, including housekeeping and maintenance. A minority report unhelpful responses to noise or reservation issues.
Related guest reviews
10
Cristina
22 Nov 2025
·
Stayed 2 nights
Staff was awesome! They were friendly and helpful. Tea, coffee and fruit infused was in the lobby.
Staff was awesome! They were friendly and helpful. Tea, coffee and fruit infused was in the lobby.
2
Tessa
27 Aug 2023
·
Stayed 2 nights
I would like to request a full refund for last nights stay. The person in the room right next to us ( room 237) at 2am started blasting music so loud the walls were shaking. My son and husband were all woken up. I immediately called the front desk they said they would take care of the issues. The music, shouting, slamming doors, and yelling never stopper. I called the front desk again at 3am and said the music, screaming and loud talking still hasn’t stopped. The front desk woman, Shauna, said she was sorry there is nothing she could do. She tried calling the room and knocking on the door they wouldn’t answer. At 3:30am Shauna offered to move myself and my family since the music and screaming never stopped but at that point my whole family was up and exhausted from hardly getting any sleep. I told Shauna I would like a refund since we hardly got any sleep and still nothing had been done about the music. I even told her when we checked out at 4am that the music and yelling was still going on and she said there was nothing she could do. Shauna told me to contact Expedia regarding a refund because I made the reservation though Expedia.
I would like to request a full refund for last nights stay. The person in the room right next to us ( room 237) at 2am started blasting music so loud the walls were shaking. My son and husband were all woken up. I immediately called the front desk they said they would take care of the issues. The music, shouting, slamming doors, and yelling never stopper. I called the front desk again at 3am and said the music, screaming and loud talking still hasn’t stopped. The front desk woman, Shauna, said she was sorry there is nothing she could do. She tried calling the room and knocking on the door they wouldn’t answer. At 3:30am Shauna offered to move myself and my family since the music and screaming never stopped but at that point my whole family was up and exhausted from hardly getting any sleep. I told Shauna I would like a refund since we hardly got any sleep and still nothing had been done about the music. I even told her when we checked out at 4am that the music and yelling was still going on and she said there was nothing she could do. Shauna told me to contact Expedia regarding a refund because I made the reservation though Expedia.
10
Roger
27 Dec 2025
·
Stayed 1 night
Staff was great, rooms were more than we expected. The stay was amazing.
Staff was great, rooms were more than we expected. The stay was amazing.
6
TRISTA
26 Jul 2025
·
Stayed 1 night
I was met with the fact that I couldn't get a downstairs room with the jacuzzi tub I had reserved. I am disabled and there was no elevator to my room I had to climb stairs with four suitcases. I went in and asked the front desk if there was an elevator or any easier way they told me no I told them I misplaced my keys they told me I should find them. I called later in the night to tell him the Wi-Fi wasn't working they said it worked everywhere else but in my room. It was one of the most miserable nights I've had it was noisy and without Wi-Fi I couldn't really run thru any of the business stuff I had to do that night. I was not presented a bag when I arrived and I'm the Best Western member. I almost left in the middle of the night just because of how uncomfortable I was.
I was met with the fact that I couldn't get a downstairs room with the jacuzzi tub I had reserved. I am disabled and there was no elevator to my room I had to climb stairs with four suitcases. I went in and asked the front desk if there was an elevator or any easier way they told me no I told them I misplaced my keys they told me I should find them. I called later in the night to tell him the Wi-Fi wasn't working they said it worked everywhere else but in my room. It was one of the most miserable nights I've had it was noisy and without Wi-Fi I couldn't really run thru any of the business stuff I had to do that night. I was not presented a bag when I arrived and I'm the Best Western member. I almost left in the middle of the night just because of how uncomfortable I was.
2
Michael
26 May 2024
·
Stayed 1 night
We walked into the hotel on our anniversary, looking forward to a night away from our kids. We were told at the counter that we were not allowed to stay at the hotel because we lived to close to the hotel. We were trying to stay close because my wife’s parents were stay at our house with our kids. Once we left, we called trying to work something out but we wer told no manager was on site and nothing could be done. We called Expedia 3 times and we were disconnected each time. The hotel said we would have to contact Expedia for our refund.
We walked into the hotel on our anniversary, looking forward to a night away from our kids. We were told at the counter that we were not allowed to stay at the hotel because we lived to close to the hotel. We were trying to stay close because my wife’s parents were stay at our house with our kids. Once we left, we called trying to work something out but we wer told no manager was on site and nothing could be done. We called Expedia 3 times and we were disconnected each time. The hotel said we would have to contact Expedia for our refund.
8
Jennifer
21 Feb 2023
·
Stayed 3 nights
Rooms each have a semi private patio area facing their courtyard that is beautifully landscaped. Their breakfast was really good. Different offerings from day to day. The staff was extremely helpful and quickly resolved my issues.
Rooms each have a semi private patio area facing their courtyard that is beautifully landscaped. Their breakfast was really good. Different offerings from day to day. The staff was extremely helpful and quickly resolved my issues.
10
dianna
2 Mar 2025
·
Stayed 1 night
As soon as we walked in we were greeted with friendliness and polite staff. Right away offered cookies, coffee and water. Rooms clean. Excellent location. Conveniently walking distance to food and shopping. Would definitely stay again when in area.
As soon as we walked in we were greeted with friendliness and polite staff. Right away offered cookies, coffee and water. Rooms clean. Excellent location. Conveniently walking distance to food and shopping. Would definitely stay again when in area.
2
Magda
4 Feb 2025
·
Stayed 3 nights
Wasn’t able to enjoy complex due to illness , staff and management were very unresponsive. Will never stay or recommend!
Wasn’t able to enjoy complex due to illness , staff and management were very unresponsive. Will never stay or recommend!
8
stasia
18 Apr 2024
·
Stayed 1 night
Actually, I got there extremely late in the day, so I did not get to enjoy the facilities much. This was a business trip, and I liked the comfortable office chair and the large desk so I could do some paperwork late into the night. The Keruig coffee pot was next to me, so it was convenient to make coffee while reading. The room was exceptionally clean, and the sheets and blankets were bleached white with a fresh smell. In the shower, it was fully supplied with large full containers of body wash, shampoo, and conditioner. There was a larger sized refrigerator and microwave for my food. The front desk staff were extremely nice and accommodating.
Actually, I got there extremely late in the day, so I did not get to enjoy the facilities much. This was a business trip, and I liked the comfortable office chair and the large desk so I could do some paperwork late into the night. The Keruig coffee pot was next to me, so it was convenient to make coffee while reading. The room was exceptionally clean, and the sheets and blankets were bleached white with a fresh smell. In the shower, it was fully supplied with large full containers of body wash, shampoo, and conditioner. There was a larger sized refrigerator and microwave for my food. The front desk staff were extremely nice and accommodating.
2
morgen
26 Jun 2023
·
Stayed 1 night
Overnight stay. Motel was overpriced for condition. Door key did not work the whole stay. We went to a wedding and it was supposed to be fixed when we came back and it was not. At 11:30 pm we had to wait over 40 minutes to get into our room. Toilet also flooded. I called maintenance. It took a second call 30 minutes later to get it fixed. The whole experience was bad especially since it was $250.00 a night.
Overnight stay. Motel was overpriced for condition. Door key did not work the whole stay. We went to a wedding and it was supposed to be fixed when we came back and it was not. At 11:30 pm we had to wait over 40 minutes to get into our room. Toilet also flooded. I called maintenance. It took a second call 30 minutes later to get it fixed. The whole experience was bad especially since it was $250.00 a night.
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AI-generated summary based on recent guest reviews
Location
Convenient base near the freeway, wineries, and dining, with easy access for local events. Several reviews flag the immediate area as less appealing and note occasional street noise or tricky driveway access.
Related guest reviews
10
Vanessa
23 Feb 2024
·
Stayed 1 night
Dispensary right next to the hotel as well as good will behind it. Area is not great. Room is clean and front desk was great. It’s just one night for us so it will do.
Dispensary right next to the hotel as well as good will behind it. Area is not great. Room is clean and front desk was great. It’s just one night for us so it will do.
8
Edward
11 Aug 2025
·
Stayed 1 night
Comfortable room, a little inconvenient to get to the lobby and the pool from the room. Very convenient to get to Redwood Empire Arena where I was playing in the Snoopy Senior Hockey Tournament.
Comfortable room, a little inconvenient to get to the lobby and the pool from the room. Very convenient to get to Redwood Empire Arena where I was playing in the Snoopy Senior Hockey Tournament.
10
Greg
15 Apr 2023
·
Stayed 1 night
Easy on and off to and from the freeway
Easy on and off to and from the freeway
10
stephen
6 Jun 2023
·
Stayed 1 night
Easy access from freeway. Good value for price. Free breakfast was well done with lots of options.
Easy access from freeway. Good value for price. Free breakfast was well done with lots of options.
4
Juan
12 May 2024
·
Stayed 1 night
Motel quality at Marriott pricing. This stay soured my impression of Best Western. The area immediately around the "hotel" (and I use this term loosely) is unsafe. There\'s a a cannabis shop and Goodwill next door attracting unsafe characters. Case in point, we were woken up in the very early morning around 4:30 AM by some argument being had by clearly under the influence folks... either a drug deal or other activity happening. The hotel itself looks like a cheaply converted motel that was barely remodeled or done with incredibly cheap material. Do yourself a favor and stay elsewhere. Don\'t put your family\'s health at risk. Best Western markets "Plus" as a premium stay when in reality it\'s a step down.
Motel quality at Marriott pricing. This stay soured my impression of Best Western. The area immediately around the "hotel" (and I use this term loosely) is unsafe. There\'s a a cannabis shop and Goodwill next door attracting unsafe characters. Case in point, we were woken up in the very early morning around 4:30 AM by some argument being had by clearly under the influence folks... either a drug deal or other activity happening. The hotel itself looks like a cheaply converted motel that was barely remodeled or done with incredibly cheap material. Do yourself a favor and stay elsewhere. Don\'t put your family\'s health at risk. Best Western markets "Plus" as a premium stay when in reality it\'s a step down.
10
stephen
13 Jul 2024
·
Stayed 1 night
easy to find and convenient to local wineries
easy to find and convenient to local wineries
10
dianna
2 Mar 2025
·
Stayed 1 night
As soon as we walked in we were greeted with friendliness and polite staff. Right away offered cookies, coffee and water. Rooms clean. Excellent location. Conveniently walking distance to food and shopping. Would definitely stay again when in area.
As soon as we walked in we were greeted with friendliness and polite staff. Right away offered cookies, coffee and water. Rooms clean. Excellent location. Conveniently walking distance to food and shopping. Would definitely stay again when in area.
8
Mark
26 Aug 2025
·
Stayed 7 nights
Street racing outside my door with loud music to the point where after two hours I had to call the SR police. Recommend rooms in the back AWAY from the street. Would stay again.
Street racing outside my door with loud music to the point where after two hours I had to call the SR police. Recommend rooms in the back AWAY from the street. Would stay again.
10
Aubrie
22 Jul 2023
·
Stayed 1 night
Loved the space of the rooms and pool. Very friendly, professional staff. Didn't love the location in town -- felt a little unsafe and dirty compared to other areas we drove around to.
Loved the space of the rooms and pool. Very friendly, professional staff. Didn't love the location in town -- felt a little unsafe and dirty compared to other areas we drove around to.
8
Christopher
1 Jan 2026
·
Stayed 5 nights
Quiet place and very convenient to restaurants, services and the freeway. The bed was very comfortable and the room was spacious, including a small patio. The shower on the other hand fluctuates from scalding hot to freezing cold constantly making it impossible to constantly fluctuates from hot
Quiet place and very convenient to restaurants, services and the freeway. The bed was very comfortable and the room was spacious, including a small patio. The shower on the other hand fluctuates from scalding hot to freezing cold constantly making it impossible to constantly fluctuates from hot
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AI-generated summary based on recent guest reviews
Dining
Breakfast consistently stands out for variety and quality, often cited as one of the best among similar hotels. A few note inconsistent temperature on hot items.
Related guest reviews
10
Latisha
10 Aug 2025
·
Stayed 2 nights
The room was clean the bed was comfortable and the breakfast was awesome.
The room was clean the bed was comfortable and the breakfast was awesome.
8
Mary
6 May 2023
·
Stayed 2 nights
I was happy with my choice to stay here which was based in part on others reviews. Easy access right off freeway & lots of nearby food choices. The full breakfast buffet was really impressive! Sliced fruit in addition grab & go apples, bananas & oranges. Eggs or Omelettes, hash browns, biscuits & gravy, yogurt, hard boiled eggs, cereals, pancakes & waffles with toppings. Not quite as happy with the service. When I checked in the person behind the counter did not even look up or acknowledge me until I finally said hello. Once I did that she was very friendly & efficient, but it was very odd not to be greeted at all. The shower gel, shampoo & conditioner in the shower are all those squeeze dispensers and here they were covered with a nice little wine country mural. I thought “how cool is that!” Well, not quite as cool when you get in the shower & are soaking wet when you realize the shower gel one is completely empty. I would stay here again, but I’ll check the shower stuff before I get in!
I was happy with my choice to stay here which was based in part on others reviews. Easy access right off freeway & lots of nearby food choices. The full breakfast buffet was really impressive! Sliced fruit in addition grab & go apples, bananas & oranges. Eggs or Omelettes, hash browns, biscuits & gravy, yogurt, hard boiled eggs, cereals, pancakes & waffles with toppings. Not quite as happy with the service. When I checked in the person behind the counter did not even look up or acknowledge me until I finally said hello. Once I did that she was very friendly & efficient, but it was very odd not to be greeted at all. The shower gel, shampoo & conditioner in the shower are all those squeeze dispensers and here they were covered with a nice little wine country mural. I thought “how cool is that!” Well, not quite as cool when you get in the shower & are soaking wet when you realize the shower gel one is completely empty. I would stay here again, but I’ll check the shower stuff before I get in!
8
John
19 Sept 2023
·
Stayed 2 nights
Best breakfast layout that I have seen.
Best breakfast layout that I have seen.
8
Susan
26 Oct 2025
·
Stayed 1 night
The Pro's were: * Limitless hot water...took a fabulous bath in my tub. *Bed was comfortable and the room was quiet and clean.. I slept straight through the night. *Breakfast was fantastic, lots of choice...scrambled eggs, bacon, pancakes, fruit sweet treats. *Very convenient location. The Con's were: *My upstairs room was a hike from the pool and the balcony views were a tree and a partial pool view. *There was no hair conditioner or hair dryer. *There were a few shady characters hanging around the parking lot for a prolonged time. Could have done without that. It's a good spot for an overnight. Not sure I'd stay again unless I couldn't find anything else.
The Pro's were: * Limitless hot water...took a fabulous bath in my tub. *Bed was comfortable and the room was quiet and clean.. I slept straight through the night. *Breakfast was fantastic, lots of choice...scrambled eggs, bacon, pancakes, fruit sweet treats. *Very convenient location. The Con's were: *My upstairs room was a hike from the pool and the balcony views were a tree and a partial pool view. *There was no hair conditioner or hair dryer. *There were a few shady characters hanging around the parking lot for a prolonged time. Could have done without that. It's a good spot for an overnight. Not sure I'd stay again unless I couldn't find anything else.
10
DAVID
28 Jun 2025
·
Stayed 2 nights
The room had very nice linens and offered a bath rather than only a shower. Or room was on the 1st floor and we were poolside and had a small patio with table and chairs which was part of our room. I was very happy to see that the bathroom was extremely clean. All of the staff were very pleasant and helpful with all questions. Also the gardeners kept the grounds very nice with fresh flowers growing in our planter on our patio. The breakfast was great with a full array of options, eggs, meat, waffles, oatmeal and lots of fresh fruit including 3 types of berries which most buffet breakfasts only have raisins or dries cranberries. Only improvement I could suggest is new carpets as they are dated.
The room had very nice linens and offered a bath rather than only a shower. Or room was on the 1st floor and we were poolside and had a small patio with table and chairs which was part of our room. I was very happy to see that the bathroom was extremely clean. All of the staff were very pleasant and helpful with all questions. Also the gardeners kept the grounds very nice with fresh flowers growing in our planter on our patio. The breakfast was great with a full array of options, eggs, meat, waffles, oatmeal and lots of fresh fruit including 3 types of berries which most buffet breakfasts only have raisins or dries cranberries. Only improvement I could suggest is new carpets as they are dated.
10
Diane
8 Sept 2025
·
Stayed 1 night
I really like this propery. The breakfast was the best spread ive had at a best western and ive stayed at quite a few. The only thing id mention is that the doors to the rooms dont close without a little but of effort. Also the keys demagmatize really quickly. An inconvenience, but nothing anyone can help.
I really like this propery. The breakfast was the best spread ive had at a best western and ive stayed at quite a few. The only thing id mention is that the doors to the rooms dont close without a little but of effort. Also the keys demagmatize really quickly. An inconvenience, but nothing anyone can help.
10
Melissa
13 Apr 2024
·
Stayed 1 night
The hotel is very nice! The rooms face a nice courtyard with a pool, grass and a walking path. I travel with my dog so pick hotels based more on that first. I had a ground level room with my own patio to the courtyard so makes it super easy for taking her out for a walk/potty breaks. The room was spacious, modern, and the bed was comfortable. The complimentary hot breakfast was also pretty impressive! I would absolutely stay here again.
The hotel is very nice! The rooms face a nice courtyard with a pool, grass and a walking path. I travel with my dog so pick hotels based more on that first. I had a ground level room with my own patio to the courtyard so makes it super easy for taking her out for a walk/potty breaks. The room was spacious, modern, and the bed was comfortable. The complimentary hot breakfast was also pretty impressive! I would absolutely stay here again.
10
Kimberly
21 May 2023
·
Stayed 1 night
Room was great. Breakfast is amazing.
Room was great. Breakfast is amazing.
10
Jane
20 Nov 2023
·
Stayed 3 nights
The staff was helpful and caring. The breakfast included every kind of fresh fruit available and a wide assortment of options. The room was cleaned daily and was immaculate.
The staff was helpful and caring. The breakfast included every kind of fresh fruit available and a wide assortment of options. The room was cleaned daily and was immaculate.
8
Karen
15 Apr 2024
·
Stayed 1 night
The included breakfast was wonderful. Staff was very friendly and helpful. Would have received 5 stars but we kept having issues with the key cards.
The included breakfast was wonderful. Staff was very friendly and helpful. Would have received 5 stars but we kept having issues with the key cards.
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AI-generated summary based on recent guest reviews
8
Lori
3 weeks ago
·
Stayed 2 nights
Great place to stay with our family dog. Spacious room/suite with loads of amenities. Nice variety of breakfast food to choose from too! Never got to use the pool- however, it was kept very clean! The only drawback was entry into parking lot can get very busy with traffic.
Great place to stay with our family dog. Spacious room/suite with loads of amenities. Nice variety of breakfast food to choose from too! Never got to use the pool- however, it was kept very clean! The only drawback was entry into parking lot can get very busy with traffic.
6
julia
3 weeks ago
·
Stayed 2 nights
Ok place however the room was clean and the electric plugs were old snd when you plugged any electronics the plug fell out, the pillows were old flat and did not support you head, the grounds were very old and not maintained. So just ok to stay but the front desk were very nice pleasant and kind.
Ok place however the room was clean and the electric plugs were old snd when you plugged any electronics the plug fell out, the pillows were old flat and did not support you head, the grounds were very old and not maintained. So just ok to stay but the front desk were very nice pleasant and kind.
6
Margaret
16 Sept 2026
·
Stayed 8 nights
The hotel is in the process of updating - which it needs. The breakfast had good variety. My key card kept wiping from apparently being near my phone. The room itself smelled stale or something which set off almost an allergic reaction. Keep in mind that this hotel has outdoor entrances to the rooms.
The hotel is in the process of updating - which it needs. The breakfast had good variety. My key card kept wiping from apparently being near my phone. The room itself smelled stale or something which set off almost an allergic reaction. Keep in mind that this hotel has outdoor entrances to the rooms.
2
Donita
12 Sept 2026
·
Stayed 1 night
Rude manager, loud noise all night, stinky and not worth it.
Rude manager, loud noise all night, stinky and not worth it.
10
Milagro
31 Aug 2026
·
Stayed 1 night
Fantastic customer service. Nice to have a jacuzzi in room, I just wish it wasn’t right when you walk in.
Fantastic customer service. Nice to have a jacuzzi in room, I just wish it wasn’t right when you walk in.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Best Western Plus Wine Country Inn & Suites
Is parking available at the property?
Free self-parking is available on-site, with limited spaces.
Is breakfast offered at the hotel?
Complimentary breakfast is provided, although specific details about the type of breakfast are not mentioned.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of USD 27.75 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 29.05, subject to availability.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.
What is the location of the hotel in relation to nearby attractions?
The hotel is located in the heart of Santa Rosa, within a 5-minute drive of Santa Rosa Junior College and Charles M. Schulz Museum. It is approximately 3.9 miles from Luther Burbank Home and Gardens and 4.8 miles from Sonoma County Fairgrounds.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool. Specific operational hours are not provided.
What are the policies for guests staying with children?
Children are allowed at the property, but specific details regarding age restrictions or fees for children are not mentioned.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 11.10 per day, subject to availability. Advance request or confirmation is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 133.41240319824217USD
- 2026-11-01: 129.80359946899415USD
- 2026-11-02: 132.94000119285585USD
- 2026-11-03: 136.80105684394837USD
- 2026-11-04: 134.79769535598754USD
- 2026-11-05: 138.46754982643128USD
- 2026-11-06: 157.96999335174561USD
- 2026-11-07: 158.72555288162232USD
- 2026-11-08: 128.69593651809691USD
- 2026-11-09: 130.9699975906372USD
- 2026-11-10: 133.78885855941772USD
- 2026-11-11: 128.80907477760314USD
- 2026-11-12: 124.80950358200073USD
- 2026-11-13: 130.9699975906372USD
- 2026-11-14: 137.78842975502013USD
- 2026-11-15: 125.96999742622376USD
- 2026-11-16: 130.79812416038513USD
- 2026-11-17: 130.80527594070435USD
- 2026-11-18: 130.9699975906372USD
- 2026-11-19: 124.80950358200073USD
- 2026-11-20: 141.78800095062255USD
- 2026-11-21: 135.79938037223815USD
- 2026-11-22: 124.80950358200073USD
- 2026-11-23: 133.79601033973694USD
- 2026-11-24: 133.79601033973694USD
- 2026-11-25: 131.79980917663573USD
- 2026-11-26: 131.969999332428USD
- 2026-11-27: 133.79601033973694USD
- 2026-11-28: 137.78842975502013USD
- 2026-11-29: 125.80402827339172USD
- 2026-11-30: 125.80402827339172USD
- 2026-12-01: 120.9699972618103USD
- 2026-12-02: 123.80781856575013USD
- 2026-12-03: 126.80570474510193USD
- 2026-12-04: 123.97000248718261USD
- 2026-12-05: 118.97000232276916USD
- 2026-12-06: 120.82423594703674USD
- 2026-12-07: 121.81160885810851USD
- 2026-12-08: 120.9699972618103USD
- 2026-12-09: 120.9699972618103USD
- 2026-12-10: 126.96999916801452USD
- 2026-12-11: 120.82423594703674USD
- 2026-12-12: 120.9699972618103USD
- 2026-12-13: 121.96999900360107USD
- 2026-12-14: 125.80402827339172USD
- 2026-12-15: 121.81160885810851USD
- 2026-12-16: 123.97000248718261USD
- 2026-12-17: 123.81497034606933USD
- 2026-12-18: 131.79980917663573USD
- 2026-12-19: 130.9699975906372USD
- 2026-12-20: 123.81497034606933USD
- 2026-12-21: 125.80402827339172USD
- 2026-12-22: 121.81160885810851USD
- 2026-12-23: 128.80907477760314USD
- 2026-12-24: 128.97000265159608USD
- 2026-12-25: 128.80907477760314USD
- 2026-12-26: 131.969999332428USD
- 2026-12-27: 117.82634976768493USD
- 2026-12-28: 117.9700005809784USD
- 2026-12-29: 120.82423594703674USD
- 2026-12-30: 123.97000248718261USD
- 2026-12-31: 125.96999742622376USD
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 500 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 29 per accommodation, per night
- Service animals are exempt from fees
- Early check-in fee: USD 29.05 (subject to availability)
- Late check-out fee: USD 29.05 (subject to availability)
- Rollaway bed fee: USD 11.10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Family room
Beach Sun Loungers
Parking
Parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi