Is parking available at the property?

Free self-parking is available on-site, but it is limited. The parking area will be closed seasonally from November 28 to November 29.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can satisfy their appetite at the hotel's coffee shop/cafe.

What are the check-in and check-out times?

Check-in is from 16:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 30.00 per person (one-way) and can be arranged 24 hours a day.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to key landmarks?

The property is located in South Lake Tahoe, just a 3-minute walk from Ski Run Marina and a 2-minute drive from Heavenly Gondola. It is 1 mile from The Shops at Heavenly Village and 1.7 miles from Heavenly Ski Resort.

What are the policies for guests staying with children?

Up to 4 children aged 18 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 20.00 per night, and advance request or confirmation is required.

Postmarc Hotel and Spa Suites - South Lake Tahoe

Average nightly price at Postmarc Hotel and Spa Suites by month, last 12 months (USD)
Month	Average price
January	US$128
February	US$130
March	US$108
April	US$110
May	US$113
June	US$151
July	US$225
August	US$190
September	US$159
October	US$129
November	US$111
December	US$149

What guests think

Postmarc Hotel and Spa Suites is popular for its in-room jetted tubs and generally friendly service, though many note aging facilities and inconsistent upkeep across rooms and common areas, with a location many find convenient.

Guests appreciated spacious layouts, occasional early check-in, and perks like free morning coffee and complimentary bikes. Common drawbacks include dated decor, sagging mattresses, malfunctioning or loud tub jets, layout quirks such as open showers, and the lack of an elevator. Cleanliness feedback ranges from very tidy stays to reports of hair, stains, musty odors, and worn or grubby carpets and hallways. Expect a couples-focused stay with standout tubs but aging rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room jetted tubs are the signature feature, plus free morning coffee/tea, complimentary bikes, and on-site parking. Jets can be unreliable or loud, amenities are limited, and there is no elevator.

Related guest reviews

8

Vanessa

27 Apr 2025

·

Stayed 2 nights

We came for anniversary, this place is right next to an ihop and is a quick walk to the beach (about 6-8 mins.) Our room was a little outdated but it had a nice charm (we got the cabin room it had a western flair) and the carpet could use a carpet cleaning. We loved our jacuzzi bath and the bed was very comfortable. Be aware this hotel has no elevator so if need a first floor room let them know beforehand. Staff was friendly - we would come again. :)

10

Harry

25 Mar 2024

·

Stayed 1 night

Hotel has a unique value proposition that other hotels do not have. This is a boutique all-suites hotel with in room 'jetted bathtubs'. They try to stay away from saying the name of the brand that is analogous to 'jetted bathtubs'. The hotel does not have on-site restaurant, but there are several dining options next door. Lake is a short walk away. Overall a great experience

8

Michael

29 Jul 2025

·

Stayed 3 nights

Updated bathroom was top notch, but updated/increased electrical outlets would have improved the stay. Complimentary bikes was a nice touch, but we didn't have a chance to try them out. Appreciated the free coffee and tea in the morning.

8

Michael

16 Jul 2024

·

Stayed 4 nights

It would be nice if the hotel offered a continental breakfast. A bigger wall mounted TV screen would be an improvement. The bikes were a nice touch.

10

Sandra

30 Mar 2025

·

Stayed 1 night

Great hotel,good location, lots of parking.

10

Joan

30 Oct 2025

·

Stayed 2 nights

The spa tub was both spacious and there was plenty of hot water. The room was well thought out with plenty of mirrors. Staff was very friendly and let us check in early and out late due to our off season visit. Complimentary e-bikes and walking distance to the lake.

8

Alyssa

1 Mar 2024

·

Stayed 2 nights

Staff was amazing the jacuzzi tub jets had no pressure was disappointing.

10

Molly

26 Oct 2024

·

Stayed 1 night

Room was clean and spacious. The tub was large enough to fit two people comfortably. The property was nice, had complementary bikes to use for guests. Within walking distance of a lot of restaurants and businesses. We enjoyed our time at PostMarc and will be back next time we’re in south lake

8

Armando

19 Sept 2025

·

Stayed 2 nights

The Hotel is in need of renovations, jacuzzi tubs not working or working very poorly.

6

Amy

4 Aug 2024

·

Stayed 2 nights

One thing that is unique about the property and could look deceiving in the pictures is that the shower and jacuzzi tub are completely open concept and in the middle of the bedroom. There is no door… the curtain that wraps around doesn’t provide full coverage around the shower. Would only recommend for couples that are comfortable with that. Also the communal grass area had so much dog poop and smell that we could not sit and enjoy it. The “cafe” that is advertised is just self serve coffee and tea.

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AI-generated summary based on recent guest reviews

Cleanliness

Reports vary widely: many found rooms very clean, while others cited hair, stains, musty odors, and dirty or worn carpets; some hallways/exteriors also need attention.

Related guest reviews

10

Robert J

25 Aug 2025

·

Stayed 2 nights

Very nice and it’s very clean

6

Jody

7 Aug 2025

·

Stayed 3 nights

The location of the hotel is convenient. Unfortunately, our room was not very clean. There was hair on the drain in the shower and on the tile floor. It is outdated. The sheets on the bed were stained. We called and they came and changed them right away. Overall we were very disappointed.

10

jesus

26 Apr 2025

·

Stayed 1 night

Clean and quiet

2

Cherri

15 Jun 2025

·

Stayed 1 night

The paint is chipped and wallpaper is peeling throughout the room. There were whiskers from someone's shaving inthe sink

10

Emanuel

19 May 2025

·

Stayed 1 night

Hotel was extremely clean, the staff were respectful and very helpful. The room itself was very beautiful for the price, would recommend for anyone.

8

Cheyenne

10 Jun 2024

·

Stayed 2 nights

It was fairly clean, mold on the ceiling outside of our room in the hallway was pretty gross. Definitely needs a new paint job. One of our pillows has a stain on it. But the tub was clean and worked great, very spacious.

6

Michael J

3 Jun 2025

·

Stayed 2 nights

Old and dated. The carpets in the room are filthy. The front desk help was mediocre.

4

Jenna

19 Mar 2025

·

Stayed 3 nights

The location is the saving grace of this property. Unfortunately, there does not appear to be pride of ownership. We paid a lot for a room that had ripped carpet, a jenky closet door, flickering light bulb, empty soap dispenser in the shower, and clumps of black hair throughout the room. We opted to leave early because we didn't want to be stuck there especially during the incoming snow storm (the area is currently under avalanche warning, and we are glad we got out or else we would likely still be stuck there!) The front desk staff were dismissive of our concerns and the manager (not present) refused to honor our request for a refund due to the above reasons. Their apathetic and inflexible attitude is ultimately what motivated me to leave a negative review, which I don't do often. They won't care about this review but hopefully other travelers will be warned. If you value hospitality, stay away.

2

Maria

30 May 2025

·

Stayed 1 night

Upon checking in the person at the desk, wouldn’t even make eye contact with. Me was extremely rude, and just pointed around the corner and said that my room was literally two steps away. The room was completely filthy. Smelled stains in the shower. Stains on the bathtub, not matching The outdoor ambience of the hotel. And it’s not as if we checked in late completely on acceptable. Customer service and unacceptable maintenance of the room. Not only to mention dead flies and flies in the room. I am a native Southshore and the representation of the room was disgusting and does not represent like Tahoe at all. Do better.

2

Remy

21 Jan 2025

·

Stayed 1 night

The staff was very pleasant Howe the room was smelling strong mildew and mold. The room drain were full of hairs, it was really disappointing and disgusting. No one obviously check the rooms before selling them. We will never return. Only positive side is the location walkable everywhere and the bed was comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and geared to couples with open-plan showers and mirrors, but decor feels dated, mattresses can sag, and noise from neighboring tubs or thin walls is noted.

Related guest reviews

8

david

17 Aug 2025

·

Stayed 1 night

The room was nice. The bed was comfortable. The hallway carpet is very worn/dirty. The stairways and parking are very inconvenient from the middle of the second floor. The ice machines are very noisy.

6

Carla

19 Jul 2024

·

Stayed 2 nights

Room was nice but step up to bed and bathing area as well as funky shower and tub I could’ve done without. At 2am the neighbor decided to run their jacuzzi tub. It was insanely loud and sounded like an industrial water feature in our room. Not good

8

VOLODYMYR

1 Sept 2024

·

Stayed 1 night

Nice place to stay, but need remodel and update, especially for hottub.

6

Christopher

10 Feb 2025

·

Stayed 1 night

This is a fairly basic hotel. Seems ready for a refresh. Simple amenities, with the pluses being: good WiFi, generous amount of good towels and good shower. The free coffee was not very good with non-dairy creamer packs only. The beds were clean but well-worn. Would return if the price is right…

4

Trina

25 Aug 2025

·

Stayed 3 nights

The property itself is not well-maintained, outside property definitely needs weeds pulled and cleaned. Old carpets inside, rooms are very outdated.

6

Martina

20 Sept 2023

·

Stayed 2 nights

The bed was worn out like a hammock.

10

Yvonne

15 Aug 2025

·

Stayed 1 night

Great location for walking. Large comfortable room. The tub was a fun idea but the jets did not work. Lots of mirrors! Overall it was comfortable and quiet and a good value.

6

Christophre

10 Apr 2024

·

Stayed 1 night

They really could make this place great. But even in the “renovated” rooms, they’ll slop huge white caulk lines along the corners of dark grey tile. Wood surfaces are chipped and banged up. Hallway carpet is not very clean. It feels like it’s always a couple years away from turning into a sleazy adult motel.

6

Lauren

1 Sept 2024

·

Stayed 1 night

Very run down property. The room had no privacy, with a large shower/tub taking up half of the room. It was ok for us as a couple, but I would imagine this would be strange if friends were staying in the same room and weren’t aware of the open concept shower. Overall very run down, with water damage around the windows, patches all over the ceiling, and very thin walls. We could hear every other guest showering, using the sinks, or flushing toilets all night. Very thin walls as well. Location is convenient, but this hotel leaves much to be desired.

4

John

26 Aug 2025

·

Stayed 5 nights

Mattress was terrible, should have been replaced years earlier, little rolled to the center from both sides. Lower rating greatly impacted by this deficiency.

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Service

Staff are frequently described as friendly, helpful, and accommodating (including early check-ins), though some guests encountered unwelcoming or unresponsive front-desk interactions and inconsistent housekeeping.

Related guest reviews

10

Christiaan

15 Jun 2025

·

Stayed 1 night

Extraordinary room and service. Traveling cross-country and came in late from our previous stop and the guy at the front desk was extremely kind and understanding. Room was like no other and was extremely clean. Would recommend to anyone staying in the South Lake Tahoe area, very friendly and welcoming place to stay!!

6

stephen

21 Jul 2025

·

Stayed 1 night

The location is great. You can walk to the doc to take a cruise or rent a boat, or visit the Riva grill. About a mile from stateline if you're a walker. I didn't find the front desk staff to be very welcoming. I'm used to a hello and a smile rather than a stern look and a 'can I help you.' rooms outdated but comfortable enough.

2

JIA XIANG

31 May 2023

·

Stayed 1 night

The front desk got frustrated and hang up the phone on me when I was trying to make changes on my reservation. And the entrance door was unlocked all the time, which is a safety concern. I wouldn’t stay on this property in the future.

10

Tracey

15 Jul 2025

·

Stayed 1 night

Great front desk guy ! loved his welcome and accomodation !!!

4

Jenna

19 Mar 2025

·

Stayed 3 nights

The location is the saving grace of this property. Unfortunately, there does not appear to be pride of ownership. We paid a lot for a room that had ripped carpet, a jenky closet door, flickering light bulb, empty soap dispenser in the shower, and clumps of black hair throughout the room. We opted to leave early because we didn't want to be stuck there especially during the incoming snow storm (the area is currently under avalanche warning, and we are glad we got out or else we would likely still be stuck there!) The front desk staff were dismissive of our concerns and the manager (not present) refused to honor our request for a refund due to the above reasons. Their apathetic and inflexible attitude is ultimately what motivated me to leave a negative review, which I don't do often. They won't care about this review but hopefully other travelers will be warned. If you value hospitality, stay away.

10

nirmala

6 Jul 2025

·

Stayed 1 night

Staff were incredibly helpful and nice

10

Megan

28 Apr 2025

·

Stayed 2 nights

Everyone at the hotel was so friendly. They were very accommodating and let us check in early. We will definitely be back!

10

Joan

30 Oct 2025

·

Stayed 2 nights

The spa tub was both spacious and there was plenty of hot water. The room was well thought out with plenty of mirrors. Staff was very friendly and let us check in early and out late due to our off season visit. Complimentary e-bikes and walking distance to the lake.

6

Anna Michelle

1 Aug 2025

·

Stayed 4 nights

I like that Postmarc is located at the center of South Lake Tahoe, walkable from lake, dining, drug store, to Heavenly Gondola, Harrah’s. What disappointed me was the cleanliness, on our 1st day the toilet got clogged, water from the toilet floor overflowed, poop on the toilet sit, yuck! We requested for room service and nobody came. We have to call the guy from the lobby, he put rugs on the floor and when we came back later in the afternoon it was still there, uncleaned! The other guy who helped us checked in had to clean it. If there was vacancy in other hotels, I would have cancelled! I should have asked for refund for the inconvenience!!!!

10

Marissa

7 Mar 2025

·

Stayed 1 night

Front desk was very friendly and helpful

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Location

Walkable to the lake, marina, restaurants, shops, and Stateline; many described it as convenient and still relatively quiet.

Related guest reviews

10

Ruby

22 Aug 2024

·

Stayed 1 night

Close to restaurants and lake

10

Marcie

13 Apr 2025

·

Stayed 1 night

A nice and modest place to stay in South Lake Tahoe. Convenient location but not in the middle of busy crowded Heavenly Village. Quick walk to the lake.

8

Gilbert

30 Sept 2024

·

Stayed 2 nights

Close to all the attractions and shopping without all the people. Right on the main highway. Easy to get to everything.

10

Daniel

13 Sept 2024

·

Stayed 5 nights

Great location near Ski Run and the Lake Tahoe Harbor with beach access.

10

Angel

19 May 2025

·

Stayed 2 nights

Very close to good food and main attractions

10

natalie

28 Aug 2025

·

Stayed 1 night

Clean room, about a mile from Caesars so walkable

8

Brigitte

20 Mar 2025

·

Stayed 1 night

The location was good. You could walk to the beach. The supermarket was not far away. Parking was right in front of the room.

8

Mary Jo

15 Jul 2025

·

Stayed 1 night

Good location and walking distance to restaurants and shopping

10

Joan

30 Oct 2025

·

Stayed 2 nights

The spa tub was both spacious and there was plenty of hot water. The room was well thought out with plenty of mirrors. Staff was very friendly and let us check in early and out late due to our off season visit. Complimentary e-bikes and walking distance to the lake.

8

Jacqueline

27 Jul 2025

·

Stayed 2 nights

Walking distance to restaurants

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AI-generated summary based on recent guest reviews

Dining

No on-site restaurant or breakfast; mornings offer only coffee/tea. Dining relies on nearby restaurants, and some guests received local coupons.

Related guest reviews

10

Ruby

22 Aug 2024

·

Stayed 1 night

Close to restaurants and lake

10

Victoria

29 Aug 2023

·

Stayed 2 nights

The property is outdated, but clean. The parking is free and easy to find. we liked the room, very good for couples. They provide free coffee and tea in am at the lobby.

8

Bridget

5 Oct 2024

·

Stayed 2 nights

Location is great with many dining options nearby and very close to the Nevada state line so options for shows/entertainment. Room was a good size, clean but too many mirrors for my liking. Didn't try the spa bath but the shower was great. I arrived in the evening and was greeted warmly and showed another access to my room block. There was a seating area by reception which would have been nice to use more so in the winter months.

10

Harry

25 Mar 2024

·

Stayed 1 night

Hotel has a unique value proposition that other hotels do not have. This is a boutique all-suites hotel with in room 'jetted bathtubs'. They try to stay away from saying the name of the brand that is analogous to 'jetted bathtubs'. The hotel does not have on-site restaurant, but there are several dining options next door. Lake is a short walk away. Overall a great experience

8

Michael

29 Jul 2025

·

Stayed 3 nights

Updated bathroom was top notch, but updated/increased electrical outlets would have improved the stay. Complimentary bikes was a nice touch, but we didn't have a chance to try them out. Appreciated the free coffee and tea in the morning.

8

Michael

16 Jul 2024

·

Stayed 4 nights

It would be nice if the hotel offered a continental breakfast. A bigger wall mounted TV screen would be an improvement. The bikes were a nice touch.

10

Angel

19 May 2025

·

Stayed 2 nights

Very close to good food and main attractions

8

Filomena

16 Dec 2023

·

Stayed 1 night

Location is good. Close to restaurants and casinos. Friendly staff, bed was comfortable, suite was clean. Met my expectations.

4

Emily

18 Jun 2025

·

Stayed 3 nights

This was named one of the more popular hotels for honeymoons but the pictures were deceiving. Not a very welcoming staff either there was one older guy in particular that was rude and unfriendly. There were no honeymoon packages. Guided tv. Their cafe is very bland. There wasn’t much to it. Only good thing was it’s a good location close to restaurants and beaches

6

Amy

4 Aug 2024

·

Stayed 2 nights

One thing that is unique about the property and could look deceiving in the pictures is that the shower and jacuzzi tub are completely open concept and in the middle of the bedroom. There is no door… the curtain that wraps around doesn’t provide full coverage around the shower. Would only recommend for couples that are comfortable with that. Also the communal grass area had so much dog poop and smell that we could not sit and enjoy it. The “cafe” that is advertised is just self serve coffee and tea.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2 $179	3 $179
4 $120	5 $118	6 $119	7 $118	8 $119	9 $185	10 $186
11 $119	12 $120	13 $123	14 $120	15 $119	16 $184	17 $198
18 $118	19 $117	20 $118	21 $128	22 $129	23 $193	24 $200
25 $120	26 $124	27 $118	28 $124	29 $127	30 $194	31 $193

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $116	3 $111	4 $108	5 $111	6 $142	7 $140
8 $109	9 $110	10 $112	11 $115	12 $112	13 $139	14 $142
15 $110	16 $114	17 $110	18 $104	19 $109	20 $146	21 $154
22 $124	23 $115	24 $111	25 $112	26 $114	27 $155	28 $157
29 $113	30 $104

Postmarc Hotel and Spa Suites

Prices for Postmarc Hotel and Spa Suites

Monthly average prices

About this property

Location

Room options

Fireplace King

King Spa Suite

Deluxe Queens

Grand Honeymoon Suite

Deluxe Spa King

Cabin Suite

Watermarc King

Guest reviews of Postmarc Hotel and Spa Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Postmarc Hotel and Spa Suites

Prices for upcoming dates