Name: Comfort Inn & Suites San Francisco Airport North
Address: 121 East Grand Avenue, The East Side, South San Francisco, California, United States of America, South San Francisco, San Mateo County, US
Price range: US$69–US$397 per night
Rating: 7.5

What guests think

At Comfort Inn & Suites San Francisco Airport North, travelers highlight friendly staff and convenient access to Caltrain and SFO, but also note dated facilities, noticeable train and freeway noise, inconsistent cleanliness, and maintenance issues that affect comfort.

Breakfast feedback is split, with some praising hot options and waffles while others report poor variety or early cutoffs. Facilities are limited, with a closed or dry pool, paid parking, and an airport shuttle that only runs at certain hours and can be unreliable. Overall, it suits value seekers who prioritize easy transit access over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: the pool is closed or dry, the airport shuttle operates only at select hours with occasional long waits, and parking is paid with tight or limited spaces. Guests also note elevator and laundry issues and overall wear.

Related guest reviews

4

LISA

10 Aug 2025

·

Stayed 1 night

Bed slightly comfortable. Water in shower was nice and hot. But everything else about this particular Comfort Inn was sorely lacking for the per-night room rate. Trash bags outside the rooms for most of the day, no jacuzzi, pool out of order, run down exterior and interior. Door was not hung properly on room frame so lock was wonky.

2

Julia

2 May 2025

·

Stayed 1 night

I’m a handicapped individual with mobility issues. My room was on the second floor and I was directed to a non working elevator. When I reported it to the office I was told they knew it was not working. I told the employee that was the elevator I was sent to and they laughed and shook their head. The property was clean. The room was quiet. I had to go to my vehicle at not and felt safe. No lottering and well lit.

6

Juanito

16 Jul 2025

·

Stayed 2 nights

Location is good and the staff was nice but the room and the area around us smell bad like pee. The ice machine not working and pool is dry.

8

Rachel

26 Jun 2025

·

Stayed 1 night

The property needs to be updated/refurbished, the room was very inexpensive. Our room was clean, beds and pillows were very comfy. Two kings in a room is nice also. Breakfast was solid. Parking is additional $10. No spa.

6

Ann

13 Jun 2024

·

Stayed 1 night

No airport shuttle except early morning. No restaurant, only vending machine.

6

Jonathan

4 Jul 2025

·

Stayed 7 nights

The breakfast was very poor quality and choice. Hot water ran out by 9am. Property at end of utility. Small pool permanenty closed

10

Daniel

9 Aug 2025

·

Stayed 2 nights

Parking fees that my only problem

6

Jayne

8 Oct 2024

·

Stayed 1 night

Free ehuttle from airport doesn't run between 9:30AM and 6:30PM. Carpets and upholstered chairs in lobby are dirty and worn. Other than that, beds are fine and it's a quiet night's rest.

4

john

28 May 2025

·

Stayed 1 night

Waited over an hour for shuttle that was supposed to come at three different times but finally last scheduled stop was for after 90 minutes of waiting. Finally decided to take a taxi since we had to catch a flight to Spain the next day which cost $26. We also had to pay for a taxi back the next day since no shuttle operated around noon hours. Also hair dryer didn’t work and had difficulty finding how the shower worked until finally called front desk that wasn’t pleasant about giving instructions. However front desk person the next morning was very accommodating and helpful. If we didn’t have non refundable reservations for 6/15/25, I’d cancel it

10

arthur

15 Jul 2025

·

Stayed 1 night

Everything worked well. Shuttles to airport are provided only in the earlier morning and evening.

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Cleanliness

Cleanliness is inconsistent: some guests reported dirty or smelly rooms, stained linens, pests, and lobby or grounds needing attention, while others found their rooms clean.

Related guest reviews

6

Jasdeep

31 Aug 2025

·

Stayed 8 nights

The area and staff was good but the bedsheets were so dirty and the blankets has lots of holes in it. The bathroom tap water was so dirty and our flush got clogged up everyday. The things shown in the picture before booking were not same at the place

2

Al

24 Sept 2025

·

Stayed 2 nights

I wouldn't go back even for free. I had to sleep with clothes on so l wouldn't touch the sheets. I put clothes on top of my pillow so l wouldn't touch my face with anything. I hope that explains everything.

6

Stephanie

9 Aug 2025

·

Stayed 1 night

Huge amount of trash in front of our room that stayed there until I asked them to pick it up from previous guests. Laundry room facilities for which I stayed there for were horrible. Washer doors didn’t close smallest washing machine I’ve ever seen double dryer. One took money, but didn’t work one did. Chargers on lamps didn’t work can’t be replaced because it’s a full panel

6

Ajaypal

1 Jul 2025

·

Stayed 1 night

Rooms are dirty & smelly.

8

Joanna

4 Aug 2025

·

Stayed 4 nights

My sisters and I stayed here and commuted downtown via Caltrain every day. It was a very convenient and walkable distance and we didn’t feel unsafe at any point. Condition of the carpet and sheets (there were obvious holes from more than wear and tear) could be improved but overall cleanliness was good despite that. There were spiders and ants in our room, so they could use a visit by pest control. Housekeeping was consistent and refreshed by choice. Decent breakfast. They do have a shuttle to the airport but we found that Uber was quicker and more timely. They do drop off right at the front door, though! Overall, good for the value and definitely would stay again.

4

TEENA

19 Jun 2024

·

Stayed 1 night

Furniture in the lobby nasty. Our room was clean thank goodness!

6

Jayne

8 Oct 2024

·

Stayed 1 night

Free ehuttle from airport doesn't run between 9:30AM and 6:30PM. Carpets and upholstered chairs in lobby are dirty and worn. Other than that, beds are fine and it's a quiet night's rest.

4

hemanth

26 Sept 2025

·

Stayed 4 nights

There were no shopping nearby at all. Rooms were not clean. We found spiders on the bed.

4

Natasha

28 Oct 2024

·

Stayed 2 nights

The staff was horrible, the bedsheets were stained and dirty. The shower was outdated and didnt work well. Still have not received my deposit back over a week later. Definitely would not reccomend staying here for the price.

8

Christian

29 Jul 2025

·

Stayed 3 nights

When we first arrived our room still had dirty sheets; however, it was quickly resolved upon our request for new sheets. The bed was fairly comfortable and A/C + heat was great. The staff was friendly and the breakfast was a highlight of our stay. The food was nutritious and filling, making our trips into the city much easier. Eggs, juice, waffles, and options for bread were all great. My only complaint was that the coffee needed better flavor. Being right next to the Caltrain station was awesome and made travel easy.

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Rooms

Rooms are dated and can be noisy from nearby trains and the freeway, with recurring maintenance issues such as broken outlets or USBs, HVAC troubles, and TV or Wi‑Fi problems. Many guests still found the beds comfortable, and some rooms have two king beds or larger layouts.

Related guest reviews

6

Thomas

9 Sept 2024

·

Stayed 5 nights

Room was comfortable but was an outside door (security concern). Complimentary breakfast was basic and only average compared to other hotels (no variety day-to-day). TV channels were very limited compared to other hotels, no channel guide was provided, some channels were fuzzy and remote had some buttons that did not work.

8

Rachel

26 Jun 2025

·

Stayed 1 night

The property needs to be updated/refurbished, the room was very inexpensive. Our room was clean, beds and pillows were very comfy. Two kings in a room is nice also. Breakfast was solid. Parking is additional $10. No spa.

10

Samantha

2 Dec 2024

·

Stayed 2 nights

I work for a traveling bartending company and do a lot of events at cowpalace. My friend and I had a wonderful experience. Not too often you find a room that offers two king beds. Checkin staff was super nice. No ice machine on third floor (odd numbers) and second didn’t work but at least first floor worked. Water pressure was great too.

6

John

30 Jul 2025

·

Stayed 1 night

Terrible train noise all night long

6

Uma

20 May 2025

·

Stayed 1 night

Checkin and wait time was below average. Wi-fi connection is very unstable. Room was right by the highway and train station. Very noisy. Breakfast was just adequate. No vegetarian options for hot food.

4

Andrew M

5 Aug 2025

·

Stayed 3 nights

every time l looked out my window there was something… a mop & bucket, a laundry bin, no pool, a bum dumpster diving, harsh lighting, (seemingly) unsafe parking (my car alarm was triggered at one point); & my wife reported someone wiggling door handles ! The light bulbs were half incondescent half LED, some lightings features sadly didn’t work, broken light switch plate in bathroom and the main light shone directly on the bed pillows.. only one of six USB ports working (one fixture on bedside was just a big hole to the wall..) & it was the 3rd coffee maker offered that finally worked; no coffee offered in lobby either. the breakfast was very limited and all the coffee cups were wrapped so as to make having a cup a procedure rather than a convenience; there was no snack/beverage store/stand on site. l have more, but..why not be surprised?

8

Gerard

9 Oct 2025

·

Stayed 1 night

The air worked great the room worn but comfortable

6

Santiago

8 Sept 2024

·

Stayed 1 night

The room is clean and well- attended. The wifi is slow and connection drops often. The hotel is near a railroad track, hence, if you're a light sleeper, might not be good for you. Breakfast buffet free with stay, with adequate food choices. The surrounding area feels desolate and isolated.

6

Timothy

8 Nov 2025

·

Stayed 1 night

Most of the outlets don’t work near the bed, the curtains don’t fully close, and the pillows are brutal. Gave it 3 stars for the affordable cost

8

Jesse

12 Sept 2023

·

Stayed 1 night

Older and ran down. This place has seen better days for sure .

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Service

Service is mixed: many guests praise friendly, helpful front-desk staff and smooth check-in, while others experienced rudeness, slow responses, or unhelpful handling of issues.

Related guest reviews

2

Sarah

3 Jul 2025

·

Stayed 2 nights

They don’t answer their phone at the front desk. When I got to my room, the carpet was wet and when I woke up in the morning more than half of it was soaked. When I went to the front desk about it, there was no apologies or sincerity, they just moved me (which I appreciate) but when I asked for extra towels because our previous room only had 2, they said “your new room will have towels”. Extra towels are free, I didn’t understand the issue. It took me asking twice and 2 hours to get the extra towels. While my new room had dry carpet, the toilet ran 24/7, but at the point I only had 1 more night so I gave up. When I got in the shower, I noticed that the caulking that they did around the shelves was coming off with the water, which was incredibly disturbing. Their breakfast is only 2 hours and is cold. The guy next door to my room was staring me down when I would walk in and out of the room and at one point tried to tell me I was slamming the door constantly when it was the first time I had left that morning. While that’s not the hotel’s fault, it tells you something about their clientele. This property was terrible and I will be contacting the hotel for money back.

2

Duc

2 Sept 2025

·

Stayed 2 nights

Staff on duty is rude and impolite ( the lady on duty on Sept 2nd at 6:30 am). Bad experience and never come back

8

Tahir

14 Jul 2025

·

Stayed 3 nights

Front desk staff is amazing. Very friendly environment. Close to airport.

10

Feni

6 Nov 2024

·

Stayed 3 nights

The staff members are exceptionally amiable and eager to assist.

10

Patricia

2 Oct 2025

·

Stayed 1 night

Gentleman that checked us in was very helpful and efficient. long day of travel, all you want to do is just get to your room.

6

Trisha

14 Sept 2023

·

Stayed 1 night

The ladies at front desk we’re uncooperative and rude. Very poor service

10

Sandy

27 Mar 2023

·

Stayed 1 night

I have stayed at this hotel for years. I always feel safe even when traveling alone. The staff is very helpful and friendly

4

Natasha

28 Oct 2024

·

Stayed 2 nights

The staff was horrible, the bedsheets were stained and dirty. The shower was outdated and didnt work well. Still have not received my deposit back over a week later. Definitely would not reccomend staying here for the price.

10

Charles

14 Apr 2025

·

Stayed 5 nights

The staff was extremely helpful, far beyond policy demands. I can recommend them as far beyond merely excellent.

10

Jans

23 Jun 2024

·

Stayed 3 nights

Nice hotel, clean room and good bed. We were early and the manager checked us in.

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Location

Convenient for Caltrain and SFO access, and some guests walked to South San Francisco restaurants. The immediate area lacks broad walkable options, and train or highway noise is common.

Related guest reviews

8

Nanette

22 Jan 2025

·

Stayed 1 night

We stayed at Comfort Inn by SFO airport because it was close and convenient. The only negative was the noise from the train.

8

Luciano

6 Sept 2025

·

Stayed 1 night

The Hotel is good, but the area where it is located was excellent, it is a walk distance from downtown South San Francisco where the restaurant are. If you don't care about luxury this is an excellent place to stay

10

Camille

27 Mar 2025

·

Stayed 1 night

We have stayed here more than once due to how close it is to airport, clean, and safe.

8

Bro. Patrick

21 Jun 2024

·

Stayed 2 nights

This was adequate for a short stay. The room was clean and comfortable and they had the usual choices for a free breakfast. The hotel was across the street from a railway and the noise from that penetrated the room periodically. It was also a good walk from any place to buy food and they only had soda vending machines.

6

David

4 May 2025

·

Stayed 5 nights

It was next to Caltrain station, which was good as I was traveling up to San Francisco everyday for a conference. Nice that they served comped breakfast. Noisy, as it is next to 101 and my room was just over the lobby that faces the freeway. Many TV channels had no sound, and I reported it and they said they were waiting for a tech. I stayed 5 nights and it was never fixed. Other than breakfast, there are limited -- or rather inconvenient -- food options. I would suggest having some snacks or something that you can get at the hotel. If you have a rental car, you can find restaurants nearby, but if you don't you need to order DoorDash or similar.

6

RIchard

11 Aug 2024

·

Stayed 1 night

too far from food places

6

Santiago

8 Sept 2024

·

Stayed 1 night

The room is clean and well- attended. The wifi is slow and connection drops often. The hotel is near a railroad track, hence, if you're a light sleeper, might not be good for you. Breakfast buffet free with stay, with adequate food choices. The surrounding area feels desolate and isolated.

10

Christy

15 Feb 2025

·

Stayed 2 nights

The location is very convenient for the Caltrain Station, but is otherwise not very walkable. For the price the rooms are good and the bedding was very comfortable. The breakfast was above average and the staff were friendly and helpful. Good value for the money.

8

Larry

7 Apr 2025

·

Stayed 1 night

We stay at this property because of the location near the train station. However, due to the trains and nearby freeway it is a bit noisy. Overall, we generally enjoy staying at this facility.

10

Mike

13 Aug 2024

·

Stayed 1 night

The room was very clean, and the beds were big and comfy. We loved the walking distance to a variety of restaurants. Didn't like the parking. We arrived a little late and had to park far from our room.

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Dining

Breakfast is mixed: many enjoyed the free hot items and waffles, while others found it poor, repetitive, or ending early. There is no on-site restaurant and on-site snack options are limited.

Related guest reviews

10

christi

20 Nov 2024

·

Stayed 5 nights

Our room was clean, bathroom was clean with plenty of towels and hot water. The ladies who checked us in were absolutely lovely and so very helpful. I will definitely stay here again! Oh, great breakfast too!

8

Rebecca

5 Aug 2024

·

Stayed 2 nights

For the price it was pretty good. The furnishings were a little beat up but it was clean. I would stay there again. Oh and they had oat milk at the continental breakfast. It’s such a small thing and so helpful.

6

Thomas

9 Sept 2024

·

Stayed 5 nights

Room was comfortable but was an outside door (security concern). Complimentary breakfast was basic and only average compared to other hotels (no variety day-to-day). TV channels were very limited compared to other hotels, no channel guide was provided, some channels were fuzzy and remote had some buttons that did not work.

8

Rachel

26 Jun 2025

·

Stayed 1 night

The property needs to be updated/refurbished, the room was very inexpensive. Our room was clean, beds and pillows were very comfy. Two kings in a room is nice also. Breakfast was solid. Parking is additional $10. No spa.

6

Jonathan

4 Jul 2025

·

Stayed 7 nights

The breakfast was very poor quality and choice. Hot water ran out by 9am. Property at end of utility. Small pool permanenty closed

6

Uma

20 May 2025

·

Stayed 1 night

Checkin and wait time was below average. Wi-fi connection is very unstable. Room was right by the highway and train station. Very noisy. Breakfast was just adequate. No vegetarian options for hot food.

4

Andrew M

5 Aug 2025

·

Stayed 3 nights

every time l looked out my window there was something… a mop & bucket, a laundry bin, no pool, a bum dumpster diving, harsh lighting, (seemingly) unsafe parking (my car alarm was triggered at one point); & my wife reported someone wiggling door handles ! The light bulbs were half incondescent half LED, some lightings features sadly didn’t work, broken light switch plate in bathroom and the main light shone directly on the bed pillows.. only one of six USB ports working (one fixture on bedside was just a big hole to the wall..) & it was the 3rd coffee maker offered that finally worked; no coffee offered in lobby either. the breakfast was very limited and all the coffee cups were wrapped so as to make having a cup a procedure rather than a convenience; there was no snack/beverage store/stand on site. l have more, but..why not be surprised?

10

Pamela

19 May 2024

·

Stayed 1 night

We arrived early & was provided with our room after a short wait. The elevator was a Godsend since we were on the 3rd floor. They provided an excellent free breakfast. The TV was already setup to utilize the digital optical audio receptor for my bluetooth that works with my hearing aids so I could hear the TV. They had very nice smoking areas with seating. The room was very large and clean. The location was very convenient to the airport & restaurants.

4

Anthony Mazzone

9 Aug 2025

·

Stayed 6 nights

Very noisy, busy area, bugs got in under the gap in our door, and the breakfast was horrible with the same choices daily

8

Christian

29 Jul 2025

·

Stayed 3 nights

When we first arrived our room still had dirty sheets; however, it was quickly resolved upon our request for new sheets. The bed was fairly comfortable and A/C + heat was great. The staff was friendly and the breakfast was a highlight of our stay. The food was nutritious and filling, making our trips into the city much easier. Eggs, juice, waffles, and options for bread were all great. My only complaint was that the coffee needed better flavor. Being right next to the Caltrain station was awesome and made travel easy.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$89
February	US$114
March	US$115
April	US$110
May	US$108
June	US$136
July	US$99
August	US$96
September	US$115
October	US$122
November	US$91
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $397	16	17 $174	18 $92	19 $78
20 $69	21 $84	22 $88	23 $93	24 $85	25 $93	26 $93
27 $72	28 $85	29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $77	3 $81
4 $74	5 $96	6 $96	7 $96	8 $94	9 $72	10 $72
11 $74	12 $94	13 $117	14 $118	15 $95	16 $70	17 $71
18 $74	19 $89	20 $94	21 $94	22 $94	23 $73	24 $72
25 $70	26 $84	27 $89	28 $87	29 $86	30 $70	31 $73

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Suite, 1 King Bed, Courtyard View, Courtyard Area

Suite, 1 King Bed

Suite, 1 King Bed, Accessible

Standard 2 Kings

Standard 2 Kings , Courtyard View

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn & Suites San Francisco Airport North

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Prices for upcoming dates