Name: Sutter Inn
Address: 730 North Palora Ave, Yuba City, California, United States of America, Yuba City, California, US
Price range: US$72–US$183 per night
Rating: 6.38

What guests think

At Sutter Inn, travelers report a budget stay with significant trade-offs: many note dated facilities and inconsistent upkeep, while others appreciate occasional friendly staff, pet-friendly policies, and rare clean rooms that meet simple, short-stay needs.

Recurring complaints cite poor cleanliness (bugs, stains, smoke and urine odors) and maintenance problems with AC, outlets, showers, and room fixtures. Multiple reviews describe thin walls and disruptive late-night activity, along with concerns about unsecured doors, police activity, and non-guests around the property. Facilities feel limited and worn; the pool and common areas are often unkempt, there is no elevator, parking can be tight, and breakfast is very basic. Expect a very basic, low-cost stay with significant compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited and worn: there is no elevator, the pool is often unclean or unavailable, and parking can be tight. A small guest laundry is noted, and the property is pet friendly.

Related guest reviews

8

Marvin

21 Aug 2023

·

Stayed 2 nights

Helpful, friendly and approachable staffs. Pet friendly with our 2 little dogs. Just wished there’s an elevator because it’s hard to bring heavy stuffs to the third floor. Overall, no complaints.

8

Pei Na

4 Aug 2024

·

Stayed 1 night

The swimming pool can’t be used.

6

Maria

8 Jul 2023

·

Stayed 1 night

No elevator had to use stairs refrigerator did not work no air conditioning in the hallway.

4

Augsteen

13 Dec 2024

·

Stayed 4 nights

No room service. Tight parking spaces. No secure doors. Anybody could enter motel. Limited light around property.

10

Karen

26 Jul 2023

·

Stayed 1 night

Great large suite! Only one complaint; no elevator. Normally it would not be an issue but one of my party had a broken leg so it was more difficult.

10

Michael

11 Sept 2025

·

Stayed 3 nights

Pet friendly

2

norma

18 May 2025

·

Stayed 1 night

Terrible, Dirty, AC didn’t work, TV didn’t work, phone didn’t work, pool was disgustingly dirty, around the toilet was dirty, the Fan in the bathroom was broken really loud. I will NEVER stay here again.

6

Brian

11 Jul 2025

·

Stayed 1 night

Property is old and a bit worn out. No elevator which is an issue with older folks and those with a physical limitation. No access from or to Hwy 99 which runs right by it. Must use side street to get to the property. Staff is friendly and nice. Good shower. Adequate parking. Good but small swimming pool. Small guest laundry - better than none. Breakfast is minimal. Close to shops and restaurants (by car). A/C worked fine and sufficient electrical outlets. Bigger size mini frig was good. WiFi was OK and secured.

4

Jonthan

21 Jun 2023

·

Stayed 3 nights

Our room was dirty with unmopped sticky floors and a disconnected smoke detector. There are no elevators to get to the third floor and the pool is not maintained. We also had to have our keys reprogrammed every day that we were there. Definitely would not recommend.

2

Michael

1 Jul 2025

·

Stayed 3 nights

Super loud, homeless just hanging around. Parking lot is very small so a standard pickup is even tricky to get parked. Lobby looks like maybe things were remodeled but stairs to rooms stink and had a literal pile of dog waste. Glad we weren’t hanging around the room and had other things to do so we just slept and took a shower. Bed was not very comfortable. I wouldn’t call 2 slices of bread and a couple containers of yogurt and 2 bagels breakfast but I guess it would be if you’re desperate. I realize you get what you pay for but this is technically a 1star not a 2.5 and certainly not a 5.0 like Expedia claims through their reviews.

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Cleanliness

Cleanliness is a recurring issue: many guests report dirty rooms and bathrooms, strong odors, and pests including roaches and bed bugs, with messy hallways and common areas. A few noted clean rooms, but feedback is largely negative.

Related guest reviews

2

Shelby

10 Jul 2025

·

Stayed 1 night

Horrible no towels no shower curtain the room was dirty and it had bugs

2

Diego

13 Sept 2024

·

Stayed 4 nights

I was there for 2 days and I got eaten by Bed bugs all over my body end up at ER to get treated This place is dirty and full of fleas and bed bugs Is not even worth for the price you payed

2

Chris

12 Jun 2025

·

Stayed 3 nights

I stayed at the Sutter Inn and found a bed bug infestation in my room. I documented live bugs and bites, and immediately reported it to management. The experience was unacceptable — the room was clearly not properly maintained or inspected. I strongly advise others to avoid this property until they address this serious issue. Public health should take notice.

2

Kathryn

15 Sept 2025

·

Stayed 1 night

Hotel was filthy. My room was filthy. Floor was sticky. Towels and bedding were stained. 2 long, dark hairs under sheets on my bed.

2

Jaclyn

4 Jun 2025

·

Stayed 2 nights

DO NOT STAY HERE!!! This place is absolutely disgusting! Trash in hallways and hallways and my room smelled like urine! Roaches in the room, people fighting with each other all day long. Forfeited my $$ and went somewhere else. If you are a decent hard working person DO NOT WASTE YOUR MONEY!!!!

4

Jennifer

16 Jul 2024

·

Stayed 1 night

The inside of the room seemed pretty clean and bed was comfortable but the filth in the hallway, stairs and outside was appalling. It did not match the pictures online. Smell of pot everywhere was overwhelming. People and kids making noise all hours. A/C did not work and it was very hot. Guy came and reset the breaker on the wall and got it on but most buttons were missing. The soap dispensers in the shower were empty. I kept checking to make sure my truck was still in the parking lot because the people around were so sketchy.

2

Melanie

9 Oct 2024

·

Stayed 1 night

It was really gross in the room. Spots on the walls, stains on bedsheets and shower curtains, mini fridge was leaking, not one but TWO daddy long legs in the room. The only good thing is the staff was nice.

2

Michael

25 Feb 2025

·

Stayed 3 nights

First off size of room great! Hot water perfect! Beds were comfy and pillows were nice and soft Now the issues:1st night- room was dirty, squished cockroach guts all over the walls, plugs suck, nothing was plugged in, phone didn’t have a plug in or a line, no one at the desk has any customer service, lots of random people walking around the parking lot, no elevator, ac was tapped together and didn’t cool room down, very basic breakfast options, kids running up and down hallway in the middle of the night, cops in and out of parking lot all night, hallway doors propped open all night, deadbolt to our room didn’t work so used the change plus pinned the ironing board up against closet for extra protection. Also cords running across floor SECOND NIGHT- returned back to hotel around 10pm to find neighboring rooms trash outside in the hallways, a dead cockroach body on the floor in our room and a live cockroch came crawling out from under the beds around midnight( have small children so I didn’t pack up to try to find a new hotel). Also wanted to give them the benefit of the doubt. Third night- went to leave for lunch and the wet floor sign was changed to say “caution wet p***y” with a graphic drawing, returned back to room after being out with family all day to find another dead cockroach body on the floor and Finally some the trash was removed from the halls.

2

David

27 Oct 2024

·

Stayed 1 night

Decent overnight stay. Woke up to a rather large Roach walking the premises in the room!

2

Tom

21 Jul 2025

·

Stayed 2 nights

The room we checked into smelled of smoke so we asked for a different room. Second room smelled good but there was standing water in the middle of the room and the shower was not clean. We originally booked two nights but only stayed one, without taking a shower. Will never go back there again.

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Rooms

Rooms are dated with frequent maintenance issues (AC, outlets, missing or broken fixtures) and thin walls that carry noise from adjacent floors. Some guests mentioned spacious layouts or acceptable beds, but overall comfort is inconsistent.

Related guest reviews

8

Kent

23 Sept 2024

·

Stayed 1 night

The bed was not comfortable limited channels on tv

8

Elysa

1 Apr 2023

·

Stayed 1 night

Just an overnight stay, enough to shower and sleep. You get what you pay for. It was clean, but the remodel on the room was not done well. Bed is very basic. But it did have a fridge and microwave so that's cool. Spacious room. Basic hotel, need a quick sleep, good for that.

4

Mark

3 Jan 2025

·

Stayed 1 night

The walls are very thin so you can hear the neighbors all night. The rooms were not cleaned properly and there was food in a brown bag from a previous tenant, that was still in the microwave. I would not recommend this place if you want peace and quiet when sleeping.

6

Joseph

21 Feb 2024

·

Stayed 3 nights

I'm going to be perfectly honest. We almost checked out as soon as we checked in. Immediately upon check in we could smell Marijuana eminating from one of the rooms. Our choice was carry all our stuff to the third floor or take the room on the first floor someone had smoked in. The smell wasn't terrible but the curtains had holes in them and the chair in the room had a cigarette burn. There was no screen on the window and someone had removed the device that doesn't allow the window to be opened all the way so if we wanted fresh air we risked leaving the window open and someone possibly entering our room. People kept walking along the back of the hotel which was annoying. There was a big rain storm which is nobody's fault but the drain pipe had a constant tick tick tick due to water dripping all night. Also why only 3 pillows for 2 people? The bed itself wasn't terrible. Baseboards were dirty also. It could be a decent place but it seems not a lot of attention to detail. Deluxe Continental breakfast? If that's deluxe I'd hate to see what a regular one is like. Also would it hurt to get a new toilet seat?

4

Fernando Morales

30 Jan 2023

·

Stayed 2 nights

The place is filthy, like stains on the walls, I even killed a roach. The walls are thin so you can hear people stomping around. Even the toilet was beaten the heck up. I would only recommend it if you have no other option.

6

Mike

18 May 2025

·

Stayed 1 night

Very noisy from floor above our room No hair dryer in room

4

Joan

3 Nov 2024

·

Stayed 1 night

Room did not live up to the pictures shows on website: mirror was on the floor, cables sticking out of the wall, very dirty windows, very small TV, old furniture, nails on the wall, badly painted room, super loud. Have never felt so uncomfortable staying at a place. $223 for a night here was not worth it. Very very disappointed

6

EVA

18 May 2024

·

Stayed 1 night

A/C not working, interrupted my sleep

6

Carl

30 Oct 2023

·

Stayed 3 nights

First night (Thursday) relatively quiet room on 1st floor close to lobby. "Deluxe" Continental Breakfast consisted of bagel, frozen waffle, toast or cereal - no fruit, no hot entre. 2nd and 3rd nights (Saturday & Sunday mornings) forget about sleeping in past 6:30am - Rooms have minimal sound insulation with bare floors, so every foot-fall, toilet flush, and shower spray from rooms above are amplified. Breakfast selection was even skimpier. Front desk staff was sympathetic, but could do nothing other than suggest moving to a third floor room (no elevator) and none were available on Saturday night.

2

Amber

26 Jun 2025

·

Stayed 1 night

Air conditioning was broken with literally knobs and buttons broken off, outlets sparked when we tried to plug charging devices in wall outlets inside the room. Staff was friendly, but mediocre helpful. There were loud tenents in the room(s) above us... I approached the staff member at the front dest 3x throughout the night to help, they insisted they called the noisy rooms but then I realized THERE WERE NO PHONES IN THE ROOM. We got no sleep, I felt unsafe, my kids were traumatized by the noise of screams and constant banging (It felt like the roof was going to collapse on us while laying in bed with the heavy man doing whatever he was doing above us). Breakfast was nice, and my young kids enjoyed the pool (although it wasn't very clean, and regular tenents with loud music, dogs, and heavy smoking occupied the pool area). I Do NOT recommend.

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Service

Service is mixed: many praise friendly, helpful front-desk staff, while others report rudeness, slow or indifferent check-in, pressure to post positive reviews, and limited resolution of issues or refunds.

Related guest reviews

10

Amber

4 Jul 2024

·

Stayed 1 night

Its was a daughter trip everything was wondering and staff member was very helpful ivy was so nice and helpful

4

Narciso

26 May 2025

·

Stayed 1 night

No coffe cups ? And coffee is gross and they don’t have breakfast like the promised and they forced you to Leave a good review no thanks

4

Paul

2 Jun 2024

·

Stayed 1 night

Not great, but you already know that I called ahead to let them know we'd be arriving later in the evening When we arrived (5 mins earlier than I'd called to inform them) the attendant was unbelievably slow and, frankly, very limited grasp of why a guest would like to sleep at night. We had to wait 20 mins to get into our room, although I never grasped what we were waiting for, since there was no one in front of us in a line.

8

George A

15 Jul 2023

·

Stayed 5 nights

Building/rooms quite antiquated. Rooms were clean yet needed renovation. Staff was outstanding, friendly, very courteous and helpful.

10

Merle

7 May 2025

·

Stayed 2 nights

Very Kind Staff!

2

Reina

4 May 2025

·

Stayed 2 nights

Rude cancel my reservation because they overbooked and didn’t have room for us

10

Rodrigo

15 Jul 2025

·

Stayed 1 night

The front desk attendant was very friendly and helpful. Hotel is exactly what you may expect within the price range.

10

Joan

10 May 2025

·

Stayed 2 nights

Nice property Safe environment close to shopping and food Friendly and helpful staff

4

David

11 Sept 2025

·

Stayed 1 night

AC unit controls are broken. Really dusty on the intake. Front desk clerk saw me walk in. Turned around and walked away without acknowledgement. Seemed indifferent to a new guest checking in.

10

Joanna

16 Sept 2024

·

Stayed 2 nights

Great customer service . The people were great

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Location

Location feedback is mixed: several describe a sketchy environment with loitering and occasional police presence, while others found it convenient to shops or bus access and, in some cases, felt safe. Access can be confusing with no direct entry from Hwy 99.

Related guest reviews

2

Lori

27 Jul 2024

·

Stayed 1 night

First of all we have never heard of an early check in fee, the pictures they show about the rooms is fals advertisement the room was nothing like the pictures, it had a bad smell, there was no hot water and the place looked like hopeless people lived there and it gave the place an uncomfortable feeling the people were very loud all threw the evening into the late night!!

10

Gustavo

10 Sept 2023

·

Stayed 3 nights

It was nice that there was eating spots at a walking distance.

6

maria

9 Jun 2024

·

Stayed 1 night

People hanging out parking lot by cars

2

william

10 Oct 2025

·

Stayed 2 nights

Upon arriving at the location, we noticed heavy foot traffic, some bicycle junkies, and a side exit door propped open with a wet floor sign. Needless to say. Someone is running drugs through this place with kreepy krawlies all over. Recovering addicts can see this from a mile away. Very unsafe location.

10

Merle

2 Jun 2025

·

Stayed 2 nights

Easy access to bus

2

Marv

11 May 2025

·

Stayed 1 night

Police we're on site when we arrived arrests we're being made. Room was bad. Asked for a refund and left. I may cancel Hotels.com

8

ALBERTO

7 Jun 2024

·

Stayed 2 nights

The area is very safe.

4

Selina

8 Sept 2024

·

Stayed 1 night

The staff was okay, no problem there. But I slept with one eye open. There was a man that came out his room watched my daughter and I until we got to our room. As if he was waiting to see what room we went into. Kidnapper vibes. Did not feel safe at all. Very loud through the night. People coming in and out of their rooms all hours of the night.

6

Brian

11 Jul 2025

·

Stayed 1 night

Property is old and a bit worn out. No elevator which is an issue with older folks and those with a physical limitation. No access from or to Hwy 99 which runs right by it. Must use side street to get to the property. Staff is friendly and nice. Good shower. Adequate parking. Good but small swimming pool. Small guest laundry - better than none. Breakfast is minimal. Close to shops and restaurants (by car). A/C worked fine and sufficient electrical outlets. Bigger size mini frig was good. WiFi was OK and secured.

2

Michael

1 Jul 2025

·

Stayed 3 nights

Super loud, homeless just hanging around. Parking lot is very small so a standard pickup is even tricky to get parked. Lobby looks like maybe things were remodeled but stairs to rooms stink and had a literal pile of dog waste. Glad we weren’t hanging around the room and had other things to do so we just slept and took a shower. Bed was not very comfortable. I wouldn’t call 2 slices of bread and a couple containers of yogurt and 2 bagels breakfast but I guess it would be if you’re desperate. I realize you get what you pay for but this is technically a 1star not a 2.5 and certainly not a 5.0 like Expedia claims through their reviews.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very basic and inconsistently stocked, often limited to coffee, toast, cereal or bagels, and frequently falls short of “deluxe” claims. A few guests found it acceptable.

Related guest reviews

4

Narciso

26 May 2025

·

Stayed 1 night

No coffe cups ? And coffee is gross and they don’t have breakfast like the promised and they forced you to Leave a good review no thanks

4

Rachel

29 Apr 2024

·

Stayed 1 night

The property is unkept, the doors outside are busted so they dont lock closed. Amyone can come and go. The two people i talked to at yhe counter were less than helpful. The continental breakfast is a joke. Coffee, toast, bagel, yogurt. No cream cheese, no juice, no creamers. The room was a double bed room on the second floor. The door was open when we got there, the maintenance person tried to open the door then apologized and told ua he had work to do. The hot water was in and out. A lot of the people there looked like they live there.

8

Rufina

8 Sept 2024

·

Stayed 2 nights

Clean, convenient location. The breakfast is not a deluxe continental as advertised.

8

Suo

11 Mar 2024

·

Stayed 1 night

There was no soap at sink in bathroom; There was no place to hang clothes: no closet, rack or hooks. There was adequate wall space for at least hooks. Breakfast was served from 6-9A. There was no replenishment of food items: yogurt, raison bagels, muffins. We came at 7:45A and people who came after us did not have above mentioned food items and there was little coffee remaining. We don't know if food items were not replenished before we came. Otherwise, the hotel was adequate, clean and comfortable.

8

Allan

11 Dec 2022

·

Stayed 1 night

Was a ok place and clean. Could use a few more breakfast options.

6

Brian

11 Jul 2025

·

Stayed 1 night

Property is old and a bit worn out. No elevator which is an issue with older folks and those with a physical limitation. No access from or to Hwy 99 which runs right by it. Must use side street to get to the property. Staff is friendly and nice. Good shower. Adequate parking. Good but small swimming pool. Small guest laundry - better than none. Breakfast is minimal. Close to shops and restaurants (by car). A/C worked fine and sufficient electrical outlets. Bigger size mini frig was good. WiFi was OK and secured.

4

Emery

8 Sept 2025

·

Stayed 1 night

The stay itself was okay, there wasn’t a purified water source which was ok so it was only tap water. Also the complementary breakfast was basically coffee toast and cereal when I checked at 6:30 and again at 7:30 cuz I thought it might have been to early

6

Carl

30 Oct 2023

·

Stayed 3 nights

First night (Thursday) relatively quiet room on 1st floor close to lobby. "Deluxe" Continental Breakfast consisted of bagel, frozen waffle, toast or cereal - no fruit, no hot entre. 2nd and 3rd nights (Saturday & Sunday mornings) forget about sleeping in past 6:30am - Rooms have minimal sound insulation with bare floors, so every foot-fall, toilet flush, and shower spray from rooms above are amplified. Breakfast selection was even skimpier. Front desk staff was sympathetic, but could do nothing other than suggest moving to a third floor room (no elevator) and none were available on Saturday night.

2

Michael

1 Jul 2025

·

Stayed 3 nights

Super loud, homeless just hanging around. Parking lot is very small so a standard pickup is even tricky to get parked. Lobby looks like maybe things were remodeled but stairs to rooms stink and had a literal pile of dog waste. Glad we weren’t hanging around the room and had other things to do so we just slept and took a shower. Bed was not very comfortable. I wouldn’t call 2 slices of bread and a couple containers of yogurt and 2 bagels breakfast but I guess it would be if you’re desperate. I realize you get what you pay for but this is technically a 1star not a 2.5 and certainly not a 5.0 like Expedia claims through their reviews.

2

Amber

26 Jun 2025

·

Stayed 1 night

Air conditioning was broken with literally knobs and buttons broken off, outlets sparked when we tried to plug charging devices in wall outlets inside the room. Staff was friendly, but mediocre helpful. There were loud tenents in the room(s) above us... I approached the staff member at the front dest 3x throughout the night to help, they insisted they called the noisy rooms but then I realized THERE WERE NO PHONES IN THE ROOM. We got no sleep, I felt unsafe, my kids were traumatized by the noise of screams and constant banging (It felt like the roof was going to collapse on us while laying in bed with the heavy man doing whatever he was doing above us). Breakfast was nice, and my young kids enjoyed the pool (although it wasn't very clean, and regular tenents with loud music, dogs, and heavy smoking occupied the pool area). I Do NOT recommend.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$78
March	US$77
April	US$70
May	US$70
June	US$70
July	US$71
August	US$78
September	US$78
October	US$78
November	US$76
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $78	3 $75
4 $73	5 $73	6 $73	7 $73	8 $81	9 $82	10 $79
11 $72	12 $73	13 $73	14 $72	15 $72	16 $76	17 $75
18 $72	19 $72	20 $72	21 $75	22 $74	23 $75	24 $78
25 $74	26 $75	27 $89	28 $91	29 $90	30 $117	31 $183

Sutter Inn

Prices for Sutter Inn

Monthly average prices

About this property

Location

Room options

1St Floor California King Bed

Single Queen Bed, Stairs Only

1St Floor, Queen Bed

Deluxe Room

1St Floor with 2 Double Beds

Suite with 2Queen Beds, Stairs Only

1St Floor Suite with 2 Double Beds

Suite with 3 Double Beds, Stairs Only

1St Floor Accessible Single Queen

2 Double Beds, Stairs Only

California King Bed, Stairs Only

Suite with 2 Double Beds, Stairs Only

Guest reviews of Sutter Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sutter Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $73	21 $74	22 $73	23 $73	24 $72	25 $76	26 $76
27 $73	28 $72	29 $73	30 $74