Name: Comfort Inn & Suites Denver West - Golden
Address: 15059 West Colfax Ave, Denver West, Golden, Colorado, United States of America, Denver (and vicinity), Jefferson County, US
Price range: US$75–US$166 per night
Rating: 6.93

What guests think

At Best Western Plus Denver West/Golden, travelers highlight friendly staff, convenient access to Red Rocks and Colorado Mills, and a budget-friendly stay with a free breakfast, while noting dated areas and an overall experience that varies by building and room.

Many facilities draw complaints: the hot tub, sauna, or pool are often out of service, elevators can be unreliable, Wi-Fi is spotty, and several guests experienced power outages during their stay. Rooms vary from updated to dated; beds are often comfortable, but bathrooms can be small and layouts with the sink outside the bathroom are noted. Cleanliness ranges from spotless to subpar, with recurring mentions of dirty carpets, stains, odors, and occasional ants or bedbugs. Best for short, practical stays rather than amenity-focused trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are unreliable: many reviews report the hot tub, sauna, or pool out of service, frequent elevator issues, and occasional power outages. Some guests also note broken gym equipment.

Related guest reviews

8

Debra

25 Jul 2025

·

Stayed 3 nights

Breakfast was terrible. Hallway carpet was filthy. Hot tub was down.

10

Ronnie

25 Aug 2025

·

Stayed 2 nights

I called and asked if the HOT TUB AND POOL WERE OPERATING! And they said yes, that they were! And the hot tub was closed or I would not have stayed there’

2

Kimberley

27 Aug 2025

·

Stayed 1 night

Dirty, old, exposed electrical wires in the bathroom a d lost power at 6 am. No shower, air conditioning or lights. Worst hotel I’ve ever stayed in

6

Tracy

3 Jul 2024

·

Stayed 2 nights

The elevators were not working

4

Krista

6 Jul 2025

·

Stayed 2 nights

Staff was friendly and patient during a power outage. Real eggs and fresh fruit for breakfast was a plus. Quiet room. Hot tub not working. Sauna took a long time to heat up. Power outage on first night that made the stay questionable/uncomfortable.

6

Adam

10 Oct 2025

·

Stayed 4 nights

Almost nothing worked in the gym, the hot tub also didn't work, pool was closed, no room service. Breakfast was better than average, location was good.

6

Justin

2 Jun 2024

·

Stayed 1 night

Fine for just a night. Room was clean but no headboards on beds, limited lights and no trash can in the entire room. Noise from hallway was easily heard. Had to hold the toilet handle down to flush the toilet. The elevator in the B building needed to be reset three times during our less than 24 hour stay. Breakfast was fair. Spend a few more dollars and book a better hotel in the area or rent an AB&B.

6

Lauren

24 Jul 2025

·

Stayed 3 nights

Booked this hotel bc it advertised a hot tub, but hot tub was broken, staff had no other info. The AC in the room was loud and rattling, and lots of traffic noise. The whole hotel appeared to be running on a generator that was plugged in through the back rooms. Garbage gates were left open exposing a bunch of rats- gross. Would not recommend.

4

CAROLINE

13 Aug 2025

·

Stayed 2 nights

The hotel offers an inclusive breakfast but when we got there nearly everything had run out and what was there was cold. Coffee good, The floor in the room was filthy and when we complained we were handed the managers card who was conveniently unavailable. The air conditioner made a terrible noise that kept us awake and there was a hole in the wall next to if that let in daylight. The spa and steam room was out of order. There was a terrible smell in the hallway . It was like sewage. There were cables in the hallway. Covered but should not be there. The carpet in the hallway was old and filthy.

8

Kyle

3 Nov 2025

·

Stayed 2 nights

room was clean, breakfast was one of the nicer ones i’ve had at this price point for the room. My only real complaint is that the hotel comes up as having a hot tub. TechnicLly there is a hot tub but neither it nor the sauna were functioning and in reading reviews it appears it hasn’t been functional for some time. Feels disingenuous to me to list a hot tub that isn’t operational. Overall, I would stay here again.

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Cleanliness

Feedback is mixed: while some rooms are clean, many reviews cite dirty carpets, stained linens, lingering odors, pests (ants and occasional bedbugs), and poorly maintained bathrooms or hallways.

Related guest reviews

2

phillip

4 Jul 2025

·

Stayed 1 night

Discovered bedbugs shortly after checking in. Captured one of the bedbugs and took it to the office where the night clerk did not seemed surprised at all. He gave us a new room and after going to look at it we decided to find a new place to stay for the night. The second room he assigned us was very dirty and although we did not find any bedbugs in that room it was way to disgusting for us to stay in. I was told that I would have to speak with a manager about a refund and given her business card. After multiple unsuccessful attempts to reach her by both myself and Hotels.com I gave up and Hotels.com resolved the issue of payment for me. I would desperately avoid this hotel by all means. We would have slept in the car instead of this hotel.

4

Stacey

28 Jul 2025

·

Stayed 2 nights

The room did not meet our expectations at all. I am giving one star only for the bed sheets—not for the room itself. There was dust everywhere, the floor was not cleaned, and the carpet was stained and dirty. The bathroom was also unclean, with dust around the toilet and visible stains on the door and walls. Overall, the room felt neglected and unhygienic.

6

Antoinetta and Tomas

12 Oct 2025

·

Stayed 4 nights

The beds were comfortable, however, linens appeared dirty. There was hair on the bathroom floor, tub had dark stains on bottom where you stand, toilet paper holder was broken, numerous electrical outlets didn't work so corner lamp didn't turn on, room didn't smell clean. Location is great. Near tons of restaurants, site seeing, and highways.

2

Tyler

1 Oct 2025

·

Stayed 2 nights

Room was dirty like it wasn’t cleaned good,dust/dirt and stains on couch carpet and bed sheets the ac/heater system smelt like urine the sink smelt rotten ever time water was ran, the toilet would bubble and water rise and the parking lot is infested with large rats

4

Linda R

20 Sept 2025

·

Stayed 1 night

Room infested with ants, floor, on my bathroom hygienes stuff on the counter, etc. Sheets too small for the mattresses, pulled way up at the corners. No microwave in the room, even, to heat water for tea, or reheat food. The lobby had almost hot water available, but the lobby is a separate building. And so on...

4

Couri

13 Aug 2025

·

Stayed 1 night

Hall and rooms were dirty there are windows in the building where you can clearly see mold growing on the glass !

4

Tricia

31 Jul 2024

·

Stayed 1 night

Bedding was stained, bathtub backed up when we showered. Mold in hallway windows.

2

Renae

3 Sept 2025

·

Stayed 1 night

Room was unclean with no mattress cover, moldy shower mat, and dirty fridge. It apparently was not to the standard I assumed a Plus would be.

4

So

11 Aug 2025

·

Stayed 2 nights

ant infestation dirty overall

4

Joleen

30 Jul 2024

·

Stayed 4 nights

The breakfast was fantastic but other than that we will never stay here again. Our sheets and pillow cases had blood and dirt stains, the fridge was not clean as food particles stuck were on the inside. We didn’t get to enjoy the hot tub as there was evident scum on the sides, jets weren’t working, and there was dead skin and debris floating all over in the water. You would think they would want that pristine for weekend travelers.

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Rooms

Beds are generally comfortable and some rooms feel updated, but bathrooms are small with the sink often outside, and layouts can be tight. Highway and AC noise and spotty Wi-Fi/TV performance affect many stays; microwaves are often missing in standard rooms.

Related guest reviews

8

Joseph

13 May 2025

·

Stayed 2 nights

Very noisy due to inter-state. Breakfast was not good. No microwave in the room.

4

LILIANA

25 Jun 2025

·

Stayed 1 night

Internet connection was poor, and also TV connection was bad. Hot water was coming after 5 min of use

6

Alison

9 Aug 2025

·

Stayed 2 nights

It’s older and carpeted, smelled like old smoke soaked into carpet and furnishings.

6

Miki

19 Jul 2025

·

Stayed 1 night

Bed is comfortable. Located next to busy street so noisy. Door to the room has a very big gap in the floor. Light too bright and noise doesn’t dampen. No hand soap at the sink, no body wash for the shower. Tiniest bottles of shampoo/conditioner/lotion. Ended up buying soap and body wash at the Target to take a shower. For the price, disappointing. I would rate at 5 not any higher.

10

Maria

22 Oct 2025

·

Stayed 1 night

The room was smaller than usual but it was clean, and bed was very comfortable. Staff on check in was very friendly and on check out. The beds could have used headboard because you were leaning on the wall. The sink was in the bedroom area and not in with the tub and toilet which was slightly inconvenient. For the price those were minor inconveniences. The breakfast offered was better than most hotels. Offered fresh fruit. It was clean and comfortable would recommend.

8

Cynthia

21 Sept 2025

·

Stayed 2 nights

Everything was good but small bathroom and not a lot of sink counter space.

8

Gregory

7 Aug 2025

·

Stayed 1 night

It was perfect for our needs. Easy access to highway. Staff was courteous & helpful. Only complaint, if breakfast goes until 9:00am then there should be full food choices until then for late comers…

6

Trish

20 Jul 2025

·

Stayed 2 nights

The breakfast was good and the location worked well for our trip to Red Rocks. It was noisy from the traffic on the interstate.

4

Paul

25 Aug 2025

·

Stayed 2 nights

There is no high speed internet. It's slower than dialup and cannot stream videos. These days, that's a must-have. Also the breakfast featured mostly empty containers. The jacuzzi was out of order. We wanted this place to be our go-to whenever we visit our son at Mines. But the WiFi especially is a deal-killer.

8

Joel

13 Oct 2025

·

Stayed 2 nights

Big rooms, clean, comfortable beds. Breakfast was very good, good variety. Only complaint is the HVAC unit rattled and loud and windows are thin and if facing I70 it is very noisy all night long. We asked to be moved to an open room across the hall the next night but were told it was a $30 upcharge for a similar or lesser room. Didn't appreciate that, but over all not a bad stay.

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Service

Front desk staff are widely praised as warm and helpful. Communication and responsiveness can lapse, with missed housekeeping, early check-in fees, and limited follow-up on amenity closures or outages.

Related guest reviews

10

Elka

31 Jul 2025

·

Stayed 1 night

The staff was very friendly and helpful!

10

jacky

8 Jan 2025

·

Stayed 1 night

Overall its a good nice hotel. Breakfast is nice and hot Starbucks coffee. Only down fall is housekeeper room was in front of our room and the ladies were talking loud in front of our room early in the morning, no consideration there were guess there still sleeping.

10

Karla

24 Aug 2024

·

Stayed 1 night

I loved that it was so local to the mall and everything was within 10 min distance. Affordable price, great breakfast and lovely staff.

6

Irene

30 Aug 2025

·

Stayed 7 nights

There was a power outage one morning and no email or communication about it. Also, no cleaning service.

10

Martha Sue

29 May 2025

·

Stayed 1 night

The quality of service was exceptional! We had some complications on the Expedia booking end, but from the night desk staff (immediate care and attention) to the GM (follow-up with an Expedia issue), all was handled efficiently and with kindness. The stay was comfortable, too. This site has earned our repeat business (and we are likely to book directly next time.)

6

Valerie

27 Jul 2025

·

Stayed 1 night

Room was spacious. Nice lobby. However the hotel was experiencing electrical issues while we were there. Electric out for 2.5 hours. No advance notice to rooms. Had to go to lobby to find out what was going on. We had two rooms. One room didn’t get any housekeeping or clean towels one day even though it was across the hall from housekeeping. Very strang.

4

David

12 Jul 2025

·

Stayed 4 nights

We booked this property for 4 days while we were in town visiting family because it had a pool for our two children. Our stay was June 26 - June 30th so the pool should have been open. When we checked in we were notified that the pool needed parts to be repaired and it would be open the next day. Every day we inquired about the pool being opened and the front desk staff said it would be open the next day. By the end of our stay the pool never opened. I asked Hotels.com for a partial refund as we never would've booked this hotel if it didn't have a pool as it was 12 miles from our relatives and we had many other hotels closer. Hotels.com reached out to the General Manager who never responded to Hotels.com so Hotels.com said they could not assist me. I wrote the GM an email to her email address and through Hotels.com and she never responded to either. The hotel is incredibly old and they basically remodeled the check in area and put in new carpet. The rooms appear like they did in 1970 with minor refreshes. They do not offer room service every day unless requested. We requested twice and they didn't show up when we came back to the room each evening after finding activities to do with our children that we had to pay for because the pool was not open for the entire length of our stay. The continental breakfast was good. Our only positive experience with the property. I would not recommend this property for its lack of communication and half attempt of a remodel.

6

Michelle

30 Jun 2025

·

Stayed 1 night

If you have a room ready and waiting- why the expensive early check in fee??? irritating- why is there a fee for everything???? If you have a customer who would like to check in early and you have a room ready- why charge? I have checked into many rooms early and have NEVER been charged extra- I will not stay here again because of this-

6

SHANNON

12 Jun 2025

·

Stayed 3 nights

The hotel was not as clean as I thought it would’ve been for the High ratings it had. We had to wait every morning for breakfast as the staff could not keep up. Electrical outlet did not work near the bed. There was only one lamp in the room and the rest of the lighting was at the entryway in the bathroom. But the staff was very nice that worked there. Overall would not stay there again.

2

Shuang

25 Aug 2025

·

Stayed 1 night

Keeping on getting text but no response to my reply and request. Extremely frustrated with such service. Called but told to contact Expedia instead in cold tone. I love the area and happy to chose this hotel for this trip and future trip until I’m completely pissed off and reply to their text as below : I'll give one star review on Google and Expedia if you keep on being ignorance and illiteracy like this. Until you reach out to my review as real business who cares ...

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Location

Very convenient for Red Rocks, Golden, and Colorado Mills with quick I-70 access. The trade-off is noticeable traffic noise for highway-facing rooms.

Related guest reviews

10

Luis

6 Aug 2025

·

Stayed 1 night

Clean and close to shopping mall, restaurants, gas stations, and highways. Staff was helpful and friendly and the complimentary breakfast was great !

10

Veronica

23 Sept 2024

·

Stayed 3 nights

Great location to Red Rocks Amphitheater and central to our plans.

10

Sandy

24 Sept 2024

·

Stayed 5 nights

Lovely staff, really clean and tidy. Great place to stay if your not looking for a downtown place. Close to redrocks and the mountains. The outlet mall is just across the road too!! Highly recommend

8

Kathy

13 Jul 2025

·

Stayed 2 nights

We were in town for a concert. The proximity to grocery store, great eateries and highways was awesome. Simple hotel. Would stay there again. Great place to stay if you’re catching a show at red rocks. It’s only 10 minutes away.

10

Holly

29 Jul 2025

·

Stayed 2 nights

We stayed here because it was close to Red Rocks. Nice hotel, clean, quiet, friendly staff. Convenient to everything.

8

Michael

11 Apr 2025

·

Stayed 1 night

Very nice continental breakfast, and friendly staff. Located close to the interstate so it's convenient to get around the city, but you will hear traffic noise. Right across from Colorado Mills if shopping is your thing.

8

Fiona

16 Aug 2025

·

Stayed 2 nights

Clean and comfortable with a good breakfast selection Close to shopping and eating centre Big room, but small bathroom. Could do with some extra lighting in the bedroom area

10

Marlin

5 Nov 2024

·

Stayed 3 nights

Good breakfast. Close enough to Red Rocks and the mountain side of Denver. For a few nights of adventure its a good place to sleep and take a shower.

8

Antonio

27 Jul 2025

·

Stayed 1 night

Location to restaurants and shopping. Easy access to the highway. Great service and room and bathroom were large

8

Anthony

11 Aug 2025

·

Stayed 3 nights

Close to Golden downtown area activities.

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Dining

Breakfast draws frequent praise for variety and fresh fruit, but reviews also report empty or cold items during busy periods and the same menu daily. Coffee machines are occasionally out of order.

Related guest reviews

10

Nancy

25 Jun 2025

·

Stayed 4 nights

Wonderful stay, great location, friendly helpful staff. Highly recommend. Stayed here for a mother daughter trip to see Sheryl Crow at Red Rocks. Was about a 10 min uber drive, just perfect. This hotel is conveniently across from a huge mall with everything you can need and want including restaurants, shopping, Target etc. Clean hotel, great selection for the breakfast included (we toasted the English muffins and made our own breakfast sandwiches with egg, bacon or ham, cheese, tomato and the most delicious guacamole) but lots of sweets to choose from as well such as waffles, muffins etc.

10

Margaret

4 Nov 2024

·

Stayed 1 night

This wasn't a bad choice. The hotel is a bit dated in the rooms and hallways but the breakfast room was very nice. It was one of the better hotel breakfasts I have had. They had premade waffles, lots of hot fruit toppings for the waffles, bacon, canadian bacon, eggs, and lots of fresh fruit. Blueberries, strawberries, etc. It was annoying the spa/hot tub doesn't open until 9 am. We were too tired to sit in there the night we checked in but really wanted to sit in there that morning. We asked for them to open it and they said it was broke. I said there were people sitting in it last night. She then said well it doesn't open until 9am. I said that was too bad because we would be on the road by then.

8

Debra

25 Jul 2025

·

Stayed 3 nights

Breakfast was terrible. Hallway carpet was filthy. Hot tub was down.

10

Gail

7 Aug 2025

·

Stayed 4 nights

Great breakfast!

6

Kari

22 Jul 2025

·

Stayed 3 nights

The pool was great and well-maintained. The rooms were surface cleaned (just don’t walk on the floors without socks or slippers), many tasty snacks were left by previous guests in the room corner, under the chair, under the desk and beside night stand. Parking was limited and additional room services, such as requesting additional towels or room amenities were not delivered on request. After a seven hour wait (and drying with washcloths and hand towels) I went to the front desk and repeated my request. They were happy to fill my request while I was standing there. Apparently, with being sold out due to a junior championship baseball tournament nearby, they were “short” on linens. Same problem with breakfast. It was a free for all at the buffet. Kids and families of hungry little athletes were preparing for a full game day, but the hotel was not able to keep up with replenishing food and left most with yogurt and bagels (no extension of serving time to accommodate those still waiting for something hot). Not cool people.

8

Tara

23 Mar 2025

·

Stayed 1 night

The air conditioning unit and floor was dirty. The free breakfast looked amazing, but was empty. When we asked if it would be refilled, we were told it would take 10 minutes. 30 minutes later, we gave up and left.

8

Gregory

7 Aug 2025

·

Stayed 1 night

It was perfect for our needs. Easy access to highway. Staff was courteous & helpful. Only complaint, if breakfast goes until 9:00am then there should be full food choices until then for late comers…

6

Stacy

8 Aug 2025

·

Stayed 2 nights

The breakfast was terrible. Actually no food. Coffee ran out. Everyone there was upset. Only one person to replenish. When food did come out, it was horrible. Didn’t even bother the second day there . Employee behind desk did know area , could not even tell which way the city was.

4

Paul

25 Aug 2025

·

Stayed 2 nights

There is no high speed internet. It's slower than dialup and cannot stream videos. These days, that's a must-have. Also the breakfast featured mostly empty containers. The jacuzzi was out of order. We wanted this place to be our go-to whenever we visit our son at Mines. But the WiFi especially is a deal-killer.

8

Kimberly

24 Dec 2024

·

Stayed 3 nights

Hotel was nice for price. Room was clean and comfortable. Free breakfast was adequate but the weekend staff did not keep it stocked. There was no food both days. Monday staff did much better.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$88
March	US$87
April	US$85
May	US$115
June	US$144
July	US$128
August	US$109
September	US$126
October	US$121
November	US$94
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $77	16 $75	17 $85	18 $117	19 $120
20 $77	21 $76	22 $76	23 $77	24 $81	25 $120	26 $120
27 $93	28 $80	29 $80	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $132	3 $127
4 $75	5 $81	6 $81	7 $118	8 $118	9 $130	10 $115
11 $77	12 $85	13 $93	14 $101	15 $144	16 $130	17 $143
18 $107	19 $124	20 $111	21 $92	22 $101	23 $166	24 $141
25 $78	26 $90	27 $86	28 $87	29 $102	30 $130	31 $130

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible Bathtub

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed (Oven, Dishwasher)

Room, 1 King Bed, Roll-In Shower

Standard Room, 1 King Bed with Sofa Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn & Suites Denver West - Golden

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Prices for upcoming dates