Red Roof Inn Mystic - New London
US$73
/ night
Avg. for September
Select dates to see prices and availability
US$73
/ night
Avg. for September
Monthly average prices
Nightly prices at Red Roof Inn Mystic - New London average US$57 in the cheapest month (January) and US$80 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$57 |
| February | US$59 |
| March | US$63 |
| April | US$70 |
| May | US$75 |
| June | US$78 |
| July | US$79 |
| August | US$80 |
| September | US$73 |
| October | US$67 |
| November | US$62 |
| December | US$57 |
J
F
M
A
M
J
J
A
Sept · US$73
S
O
N
D
Most expensive: August (~US$80)
Cheapest: January (~US$57)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Location
When you stay at Red Roof Inn Mystic - New London in New London, you'll be near the airport, within a 15-minute drive of Naval Submarine Base New London and Mystic Aquarium and Institute for Exploration. This hotel is 12.3 mi (19.7 km) from Mohegan Sun Casino and 12.4 mi (20 km) from Mohegan Sun Arena.
What's nearby
United States Coast Guard Academy(0.9 Miles)
Connecticut College(1.4 Miles)
Old Town Mill(1.4 Miles)
Connecticut College Arboretum(1.5 Miles)
Crystal Mall(1.8 Miles)
Garde Arts Center(1.8 Miles)
New London Ferry Dock(2 Miles)
Custom House Maritime Museum(2.1 Miles)
VA Clinic New London(2.3 Miles)
Fort Griswold Battlefield State Park(2.7 Miles)
Fort Trumbull State Park(2.8 Miles)
Green Harbor Beach(2.9 Miles)
Lawrence + Memorial Hospital(3.1 Miles)
Mitchell College(3.2 Miles)
Monte Cristo Cottage(3.3 Miles)
New London, CT (GON-Groton - New London)(6.6 Miles)
Fishers Island, NY (FID-Elizabeth Field)(10 Miles)
Westerly, RI (WST-Westerly State)(18.8 Miles)
Montauk, NY (MTP)(63.6 Miles)
East Hampton, NY (HTO)(42.6 Miles)
Parking
Non-smoking rooms
Family room
Safe-deposit box
Vending machines
Express check-in/check-out
Location
707 Colman St, Building A, New London, Connecticut, United States of America
United States Coast Guard Academy (0.9 Miles)
Connecticut College (1.4 Miles)
Old Town Mill (1.4 Miles)
Connecticut College Arboretum (1.5 Miles)
Crystal Mall (1.8 Miles)
Garde Arts Center (1.8 Miles)
Room options
9
Deluxe Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
288 ft²
Air ConditioningWi-Fi (Free)Microwave
5
Superior Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
288 ft²
Air ConditioningWi-Fi (Free)Microwave
6
Deluxe Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
288 ft²
Air ConditioningWi-Fi (Free)Microwave
8
Superior Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
288 ft²
Air ConditioningWi-Fi (Free)Microwave
6
Superior Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
288 ft²
Air ConditioningWi-Fi (Free)Microwave
Guest reviews
6.8
Pleasant
Based on 1,002 verified reviews
Who stays here?
Business
12%
Couple
41%
Family
28%
Group
9%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Red Roof Inn Mystic - New London portray a very basic, no‑frills motel with widely mixed experiences, where low prices, pet acceptance, and occasional helpful service are balanced by significant trade‑offs.
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What guests think
Reviews of Red Roof Inn Mystic - New London portray a very basic, no‑frills motel with widely mixed experiences, where low prices, pet acceptance, and occasional helpful service are balanced by significant trade‑offs.
Some travelers found rooms adequate for a quick overnight and liked the easy access to highways and nearby casinos. Common complaints cite worn interiors, missing or nonworking amenities, strong odors, pests, frequent noise, and unreliable connectivity for Wi‑Fi or mobile service. Overall, expect a very basic stopover if you can accept notable compromises.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, with recurring reports of unreliable or unusable Wi‑Fi and limited cell reception; parking is straightforward, and the property is pet‑friendly. A few note broken ice machines and a lack of luggage carts.
Related guest reviews
2
Haley
12 Jun 2023
·
Stayed 3 nights
The hotel was ran down, had no microwave or fridge… No Wi-Fi, and no phone service. Worse experience ever.
The hotel was ran down, had no microwave or fridge… No Wi-Fi, and no phone service. Worse experience ever.
8
Melissa
15 Dec 2024
·
Stayed 1 night
Stayed one night. No issues. Coffee maker in the room and lobby.
Stayed one night. No issues. Coffee maker in the room and lobby.
4
Rene
5 Jul 2023
·
Stayed 2 nights
The check in was terrible, they wanted to charge me a late fee when I was not late. The room was smelly and uncomfortable. The AC didn't work very well at all. The WIFI didn't work at all so I had to go to the lobby to get them to log into a separate private network, and I was not given the password.
The check in was terrible, they wanted to charge me a late fee when I was not late. The room was smelly and uncomfortable. The AC didn't work very well at all. The WIFI didn't work at all so I had to go to the lobby to get them to log into a separate private network, and I was not given the password.
4
Matthew
20 Aug 2023
·
Stayed 1 night
Definitely a lot of sketchy characters around this motel. There was also a cockroach in the bathroom... The place didn't feel as clean as other Red Roof Inns where I've stayed. Having said that, parking was easy, and the check-in and booking process was very smooth. The location is very convenient for drivers on the highway.
Definitely a lot of sketchy characters around this motel. There was also a cockroach in the bathroom... The place didn't feel as clean as other Red Roof Inns where I've stayed. Having said that, parking was easy, and the check-in and booking process was very smooth. The location is very convenient for drivers on the highway.
8
Luda
20 May 2024
·
Stayed 1 night
We stayed with our dog and they had a nice grassy area for walking the dog. Even though the Inn is near a highway it wasn’t loud at all. It is not of cause a 5 star hotel but it was clean and comfy enough to sleep. Plus allowing dogs with no additional charges is big plus. Will stay again.
We stayed with our dog and they had a nice grassy area for walking the dog. Even though the Inn is near a highway it wasn’t loud at all. It is not of cause a 5 star hotel but it was clean and comfy enough to sleep. Plus allowing dogs with no additional charges is big plus. Will stay again.
8
Byron
25 Sept 2024
·
Stayed 1 night
nice staff, old building, clean room, no cell coverage
nice staff, old building, clean room, no cell coverage
6
Timm
20 Aug 2023
·
Stayed 2 nights
The shower only had very hot or very cold, unless figured out the trick to turn it all the way around. The Wi-Fi certificate was not valid so didn’t work. Staff was kind though and helped with an alternative Wi-Fi. Didn’t get a full set of towels on the second day and didn’t get the coffee pot cleaned or refilled with coffee packets. And no hair dryer in room which I haven’t seen in a long time.
The shower only had very hot or very cold, unless figured out the trick to turn it all the way around. The Wi-Fi certificate was not valid so didn’t work. Staff was kind though and helped with an alternative Wi-Fi. Didn’t get a full set of towels on the second day and didn’t get the coffee pot cleaned or refilled with coffee packets. And no hair dryer in room which I haven’t seen in a long time.
4
Todd
3 Jun 2024
·
Stayed 2 nights
Very average budget hotel. WiFi didn't work.
Very average budget hotel. WiFi didn't work.
4
Laura
20 Dec 2024
·
Stayed 1 night
The day shift staff person is not knowledgeable in her position. There is not a working ice machine. There is not a cart to bring bags to rooms. And no.one to help.
The day shift staff person is not knowledgeable in her position. There is not a working ice machine. There is not a cart to bring bags to rooms. And no.one to help.
6
Cara
21 Aug 2023
·
Stayed 1 night
It was sufficient for one night but it was just a basic motel. No cell service.
It was sufficient for one night but it was just a basic motel. No cell service.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with multiple reports of dirty rooms, strong odors, and insect activity (roaches or ants); others found their rooms acceptably clean. Stained or rusty bathtubs are also mentioned.
Related guest reviews
4
Yanan
2 Jan 2023
·
Stayed 1 night
Room is not clean at all.
Room is not clean at all.
2
James
6 May 2025
·
Stayed 1 night
The first room was absolutely disgusting, it smelled like cigarette smoke, the front desk did immediately offer a second room however the second room was probably worse off because that one smelled like cat pee, and I had to go and clean the filter of the air-conditioning unit myself in order to get the unit to blow cold air. Also, we were greeted in the second room with a little party favor left in the toilet floating around, I’ll leave it to your imagination from there. I would give this zero stars if it was an option.
The first room was absolutely disgusting, it smelled like cigarette smoke, the front desk did immediately offer a second room however the second room was probably worse off because that one smelled like cat pee, and I had to go and clean the filter of the air-conditioning unit myself in order to get the unit to blow cold air. Also, we were greeted in the second room with a little party favor left in the toilet floating around, I’ll leave it to your imagination from there. I would give this zero stars if it was an option.
2
Jacquith
12 Mar 2023
·
Stayed 1 night
This place is terrible. Ants everywhere. Dirty sheets. No safety latch on door. Stains on counter. No phone to call
This place is terrible. Ants everywhere. Dirty sheets. No safety latch on door. Stains on counter. No phone to call
4
mandy
1 Aug 2024
·
Stayed 1 night
There was definitely a roach in my bathroom. Left all my bags in my car. Stayed in the room no choice. But was up and out of there so fast in the morning.
There was definitely a roach in my bathroom. Left all my bags in my car. Stayed in the room no choice. But was up and out of there so fast in the morning.
2
Jessica
7 Oct 2024
·
Stayed 1 night
Roaches
Roaches
6
Dawn
11 Sept 2023
·
Stayed 1 night
The smell in the room was terrible. It had obviously been a smoking room. Sheets were scratchy and hard. Tub had not been cleaned when we checked in.
The smell in the room was terrible. It had obviously been a smoking room. Sheets were scratchy and hard. Tub had not been cleaned when we checked in.
2
Kayla
17 Apr 2023
·
Stayed 2 nights
The room was utterly disgusting. There were rock-hard pillow, burn holes in the bedding, broken lights, broken phone (unable to even call the front desk), missing fridge, missing smoke detector, rusty and jagged holes in the bathtub, and an ant infestation that made it impossible to eat or sleep comfortably. The water shut off to the whole building in the midst of getting ready our first morning without warning or explanation. I'm worried about what bugs we might not have seen! ICK!
The room was utterly disgusting. There were rock-hard pillow, burn holes in the bedding, broken lights, broken phone (unable to even call the front desk), missing fridge, missing smoke detector, rusty and jagged holes in the bathtub, and an ant infestation that made it impossible to eat or sleep comfortably. The water shut off to the whole building in the midst of getting ready our first morning without warning or explanation. I'm worried about what bugs we might not have seen! ICK!
10
Richard
28 Mar 2023
·
Stayed 4 nights
Overall good. Some roaches.
Overall good. Some roaches.
2
Renee
3 Jun 2023
·
Stayed 2 nights
It was a nightmare from the moment we checked in. There was three people at the desk but there was a never ending line to check in. Then we get to our room and the keys don’t work so I have to go back down and stand in that line again! Go back up and one key still doesn’t work but we finally get in with the other one and there is no bedding or pillows on our bed, no towels! So I had to go stand back in line and they tell me I have to wait that house keeping will be coming around! They finally come around and make our beds and when they leave I noticed they gave us two towels no wash cloths and there was three of us! So we asked the house keeping if we could have a couple more towels and she proceeds to yell at us in Spanish and say “only 2” no more! We ended up just leaving and going to dinner and the casino, when we come back my keys didn’t work again! After finally getting them fixed we go inside our room and my son goes to use the microwave and after it’s done heating up his food he opens it up and there is a cockroach running around inside! So disgusting! We end up finding more through out the room! There was no point in asking for a new room , I’m sure they are in all of them and we were leaving the next day. Again before we left my keys didn’t work to get into the room! I shook all my clothing and emptied all my bags before we left to make sure we weren’t taking any “friends” home with us! There was a couple in bag ugh!
It was a nightmare from the moment we checked in. There was three people at the desk but there was a never ending line to check in. Then we get to our room and the keys don’t work so I have to go back down and stand in that line again! Go back up and one key still doesn’t work but we finally get in with the other one and there is no bedding or pillows on our bed, no towels! So I had to go stand back in line and they tell me I have to wait that house keeping will be coming around! They finally come around and make our beds and when they leave I noticed they gave us two towels no wash cloths and there was three of us! So we asked the house keeping if we could have a couple more towels and she proceeds to yell at us in Spanish and say “only 2” no more! We ended up just leaving and going to dinner and the casino, when we come back my keys didn’t work again! After finally getting them fixed we go inside our room and my son goes to use the microwave and after it’s done heating up his food he opens it up and there is a cockroach running around inside! So disgusting! We end up finding more through out the room! There was no point in asking for a new room , I’m sure they are in all of them and we were leaving the next day. Again before we left my keys didn’t work to get into the room! I shook all my clothing and emptied all my bags before we left to make sure we weren’t taking any “friends” home with us! There was a couple in bag ugh!
2
Angela
20 Dec 2022
·
Stayed 1 night
Roaches all over the hotel room. Most disgusting place I’ve ever stayed in
Roaches all over the hotel room. Most disgusting place I’ve ever stayed in
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AI-generated summary based on recent guest reviews
Rooms
Rooms are small and dated, with thin walls and frequent noise from other guests; several mention hard mattresses and poor lighting. Many report missing fridges/microwaves or hair dryers, and Wi‑Fi often doesn’t work.
Related guest reviews
4
Lindsay
8 Apr 2025
·
Stayed 2 nights
For the price that we paid per night, I wasn’t expecting much. The motel is very budget…you get what you pay for. That being said, it seemed safe. However there was a “nice lady screaming” quite frequently, though it seemed she was enjoying herself. And everywhere smelled like weed. Aside from that, it wasn’t bad. Actually my biggest issue is there is NO fridge in the room. But luckily we had a cooler.
For the price that we paid per night, I wasn’t expecting much. The motel is very budget…you get what you pay for. That being said, it seemed safe. However there was a “nice lady screaming” quite frequently, though it seemed she was enjoying herself. And everywhere smelled like weed. Aside from that, it wasn’t bad. Actually my biggest issue is there is NO fridge in the room. But luckily we had a cooler.
6
Defne
28 May 2024
·
Stayed 1 night
Ask for blow dryer got one that didn’t work/ room never had one
Ask for blow dryer got one that didn’t work/ room never had one
8
Gennadi
28 Jul 2024
·
Stayed 4 nights
Basic road motel with clean sheets.
Basic road motel with clean sheets.
6
Rosa M
31 May 2024
·
Stayed 1 night
The room was too small and no sofa or chair. I didnt find parking and need to look outside. No come back
The room was too small and no sofa or chair. I didnt find parking and need to look outside. No come back
4
Todd
3 Jun 2024
·
Stayed 2 nights
Very average budget hotel. WiFi didn't work.
Very average budget hotel. WiFi didn't work.
8
Vladimir
9 Feb 2024
·
Stayed 1 night
Clean. Very poor sound isolation. Noise from next room during night
Clean. Very poor sound isolation. Noise from next room during night
6
Paola
22 May 2025
·
Stayed 1 night
Customer service was great but you get what you pay for, although the rooms say no-smoking it smelled like a pack of cigs. People in other rooms were very loud, however, this is a per friendly hotel!
Customer service was great but you get what you pay for, although the rooms say no-smoking it smelled like a pack of cigs. People in other rooms were very loud, however, this is a per friendly hotel!
6
Patricia
19 Jun 2023
·
Stayed 3 nights
Tiny, tiny bathroom, poor lighting and objects too close to the beds…a safe next to the head of the bed where our grandson slept. Missing coffee pot and was told they would need to “find” one. They did a couple hours later. Then on our 2nd night a loud knock on the door, after we were sleeping and the room obviously dark, a man arrived with another pot. The location has a dangerous way to get out with trees/bushes blocking the road. Our housekeeper did not arrive to make up the room on our second day. The one plus was that the room was clean,
Tiny, tiny bathroom, poor lighting and objects too close to the beds…a safe next to the head of the bed where our grandson slept. Missing coffee pot and was told they would need to “find” one. They did a couple hours later. Then on our 2nd night a loud knock on the door, after we were sleeping and the room obviously dark, a man arrived with another pot. The location has a dangerous way to get out with trees/bushes blocking the road. Our housekeeper did not arrive to make up the room on our second day. The one plus was that the room was clean,
6
sharibrielle
14 Jul 2025
·
Stayed 2 nights
It was good for a shower and air conditioning. The spring beds are so outdated it felt like we were sleeping on ironing boards. The bathroom could use a paint job. There was only 1 outlet that worked in the entire room.
It was good for a shower and air conditioning. The spring beds are so outdated it felt like we were sleeping on ironing boards. The bathroom could use a paint job. There was only 1 outlet that worked in the entire room.
4
Ariel
14 Nov 2024
·
Stayed 4 nights
Very run down, has weird smell in room. Walls are extremely thin you can hear everything around you. Not adequate outlets.
Very run down, has weird smell in room. Walls are extremely thin you can hear everything around you. Not adequate outlets.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: some guests describe friendly, helpful staff and quick fixes, but others report slow or disorganized check‑in, key and room assignment issues, inflexible policies, and difficulties obtaining refunds.
Related guest reviews
2
Raegene
12 Oct 2025
·
Stayed 1 night
We checked in and checked back out after not even 10 minutes. The room was OK at best but I got so uncomfortable staying there I had to leave. First red flag was the person at the desk red my room number out loud while there was someone else in the lobby. I should’ve listened to the majority of the reviews.
We checked in and checked back out after not even 10 minutes. The room was OK at best but I got so uncomfortable staying there I had to leave. First red flag was the person at the desk red my room number out loud while there was someone else in the lobby. I should’ve listened to the majority of the reviews.
10
JHONATAS
1 Apr 2025
·
Stayed 2 nights
Lovi was very helpful.
Lovi was very helpful.
4
Roxanne
11 Jul 2023
·
Stayed 1 night
They asked for 100 deposit even tho I prepaid for room and my friends didn't have to do deposit and we booked the same ... Also I was twenty minutes early and they wanted to charge me 25 dollars for early checkin so we all waited outside in heat for 3 . Seemed silly staff not pleasant at all
They asked for 100 deposit even tho I prepaid for room and my friends didn't have to do deposit and we booked the same ... Also I was twenty minutes early and they wanted to charge me 25 dollars for early checkin so we all waited outside in heat for 3 . Seemed silly staff not pleasant at all
10
Dorothy
20 Oct 2024
·
Stayed 2 nights
The staff was very pleasant. It was a very nice stay
The staff was very pleasant. It was a very nice stay
10
Jairo
27 Apr 2025
·
Stayed 1 night
Good service
Good service
2
Joseph
2 Jun 2023
·
Stayed 3 nights
When we arrived at the hotel, we went to our room and found the door cracked open. I did not feel safe entering so went back to tell management and asked for a different room. He refused but said he would check the room with us. We went together and he went into the room first, but immediately jumped back and said "This room is not good!". On the way back to the front office, we witnessed police responding to another patron who was blasting music, loudly singing, and throwing cigarettes down from the balcony. The manager explained that this was an employee who had been evicted from another Red Roof Inn. At this point, I did not feel safe staying at the hotel with my wife and kids, so we left. We have complained to both Red Roof Inn locally and through management and Expedia but were offered no refund for our 3 night booking, only Red Roof Inn Rewards points worth $20. I will write a detailed review on Yelp to try to save other travelers from this experience, but notice that Yelp is already full of detailed descriptions of the decent of this location.
When we arrived at the hotel, we went to our room and found the door cracked open. I did not feel safe entering so went back to tell management and asked for a different room. He refused but said he would check the room with us. We went together and he went into the room first, but immediately jumped back and said "This room is not good!". On the way back to the front office, we witnessed police responding to another patron who was blasting music, loudly singing, and throwing cigarettes down from the balcony. The manager explained that this was an employee who had been evicted from another Red Roof Inn. At this point, I did not feel safe staying at the hotel with my wife and kids, so we left. We have complained to both Red Roof Inn locally and through management and Expedia but were offered no refund for our 3 night booking, only Red Roof Inn Rewards points worth $20. I will write a detailed review on Yelp to try to save other travelers from this experience, but notice that Yelp is already full of detailed descriptions of the decent of this location.
10
Nicholas
23 Jan 2025
·
Stayed 3 nights
Great rooms and the staff is very professional.
Great rooms and the staff is very professional.
10
joseph
26 Mar 2025
·
Stayed 1 night
Staff was helpful
Staff was helpful
2
Lucas
17 Apr 2023
·
Stayed 2 nights
Booked at red roof inn. When I arrived they told me they didn’t have my rooms and would have to book a room for one night across the street at the Clarion. They charged me more than my whole weekend reservation for one night. Was then told to return the following morning and they would have a room for me. When I arrived was told there was no rooms and would have to go back to my original room which I was told the previous night wouldn’t be available. They then tried to charge me even more for the same room for the second night. Claiming “weekend” rate. Theses people that own the hotel are running a scam and you should stay away! The also charged 2 separate rates to two separate cards for the same room on the same night. STAY AWAY! Expedia should NOT do business with these owners!!!! They are cheating people and getting away with it!
Booked at red roof inn. When I arrived they told me they didn’t have my rooms and would have to book a room for one night across the street at the Clarion. They charged me more than my whole weekend reservation for one night. Was then told to return the following morning and they would have a room for me. When I arrived was told there was no rooms and would have to go back to my original room which I was told the previous night wouldn’t be available. They then tried to charge me even more for the same room for the second night. Claiming “weekend” rate. Theses people that own the hotel are running a scam and you should stay away! The also charged 2 separate rates to two separate cards for the same room on the same night. STAY AWAY! Expedia should NOT do business with these owners!!!! They are cheating people and getting away with it!
2
Renee
3 Jun 2023
·
Stayed 2 nights
It was a nightmare from the moment we checked in. There was three people at the desk but there was a never ending line to check in. Then we get to our room and the keys don’t work so I have to go back down and stand in that line again! Go back up and one key still doesn’t work but we finally get in with the other one and there is no bedding or pillows on our bed, no towels! So I had to go stand back in line and they tell me I have to wait that house keeping will be coming around! They finally come around and make our beds and when they leave I noticed they gave us two towels no wash cloths and there was three of us! So we asked the house keeping if we could have a couple more towels and she proceeds to yell at us in Spanish and say “only 2” no more! We ended up just leaving and going to dinner and the casino, when we come back my keys didn’t work again! After finally getting them fixed we go inside our room and my son goes to use the microwave and after it’s done heating up his food he opens it up and there is a cockroach running around inside! So disgusting! We end up finding more through out the room! There was no point in asking for a new room , I’m sure they are in all of them and we were leaving the next day. Again before we left my keys didn’t work to get into the room! I shook all my clothing and emptied all my bags before we left to make sure we weren’t taking any “friends” home with us! There was a couple in bag ugh!
It was a nightmare from the moment we checked in. There was three people at the desk but there was a never ending line to check in. Then we get to our room and the keys don’t work so I have to go back down and stand in that line again! Go back up and one key still doesn’t work but we finally get in with the other one and there is no bedding or pillows on our bed, no towels! So I had to go stand back in line and they tell me I have to wait that house keeping will be coming around! They finally come around and make our beds and when they leave I noticed they gave us two towels no wash cloths and there was three of us! So we asked the house keeping if we could have a couple more towels and she proceeds to yell at us in Spanish and say “only 2” no more! We ended up just leaving and going to dinner and the casino, when we come back my keys didn’t work again! After finally getting them fixed we go inside our room and my son goes to use the microwave and after it’s done heating up his food he opens it up and there is a cockroach running around inside! So disgusting! We end up finding more through out the room! There was no point in asking for a new room , I’m sure they are in all of them and we were leaving the next day. Again before we left my keys didn’t work to get into the room! I shook all my clothing and emptied all my bags before we left to make sure we weren’t taking any “friends” home with us! There was a couple in bag ugh!
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AI-generated summary based on recent guest reviews
Location
Location is convenient to highways and casinos, but many guests felt uneasy due to loitering and late‑night activity in parking areas. The approach is wooded, and cell coverage can be weak.
Related guest reviews
4
Matthew
20 Aug 2023
·
Stayed 1 night
Definitely a lot of sketchy characters around this motel. There was also a cockroach in the bathroom... The place didn't feel as clean as other Red Roof Inns where I've stayed. Having said that, parking was easy, and the check-in and booking process was very smooth. The location is very convenient for drivers on the highway.
Definitely a lot of sketchy characters around this motel. There was also a cockroach in the bathroom... The place didn't feel as clean as other Red Roof Inns where I've stayed. Having said that, parking was easy, and the check-in and booking process was very smooth. The location is very convenient for drivers on the highway.
6
Marc
7 Jul 2025
·
Stayed 3 nights
Good staff. Room was comfortable enough but a bit of cosmetic damage. Location was not great. A lot of the people staying there or around the area
Good staff. Room was comfortable enough but a bit of cosmetic damage. Location was not great. A lot of the people staying there or around the area
4
Cyndi
19 Sept 2024
·
Stayed 1 night
Nice outdoor areas, lawn, and Picinic tables but a lot of suspicious activity in parking lot & wide open rooms. Didn't feel safe
Nice outdoor areas, lawn, and Picinic tables but a lot of suspicious activity in parking lot & wide open rooms. Didn't feel safe
2
Juliana
9 Jun 2024
·
Stayed 1 night
Went to this hotel with low expectatons because of the price and lack of amenities just to have a place to crash for the night after traveling from out of state for a wedding. Even with low expectations we were very dissapointed. Bunch of sketchy people loitering around in the parking lots and people blasting music from the balcony all night. Toilet tank appears to have previously been broken and the replacement lid didnt match/ fit. The eyehole in the door was damaged. We got a wifi password from the desk on arrival which didn't work. When we called the desk for assistance they put us on hold and hung up; called back they gave us another password that didn't work. We only ended up getting a short nap. Around 9pm someone came banging on our door aggressively and wouldn't identify themselves when we asked who they were and what they need. Happened twice in about a 5 minute period. We looked out the large window and didn't see someone and thought some kid or someone drinking could have been playing a prank or mistook it for their room or were trying to rob us (ground floor near a highway). When we called the desk to complain they said it was one of their staff who got a room number wrong for some kind of service but since it was 9pm we thought that was very odd. We were uncomfortable with the area and unsettled enough that we ended up opting to check out that night at about 9:30 and making the three hour drive back home the same day we got there. No discount.
Went to this hotel with low expectatons because of the price and lack of amenities just to have a place to crash for the night after traveling from out of state for a wedding. Even with low expectations we were very dissapointed. Bunch of sketchy people loitering around in the parking lots and people blasting music from the balcony all night. Toilet tank appears to have previously been broken and the replacement lid didnt match/ fit. The eyehole in the door was damaged. We got a wifi password from the desk on arrival which didn't work. When we called the desk for assistance they put us on hold and hung up; called back they gave us another password that didn't work. We only ended up getting a short nap. Around 9pm someone came banging on our door aggressively and wouldn't identify themselves when we asked who they were and what they need. Happened twice in about a 5 minute period. We looked out the large window and didn't see someone and thought some kid or someone drinking could have been playing a prank or mistook it for their room or were trying to rob us (ground floor near a highway). When we called the desk to complain they said it was one of their staff who got a room number wrong for some kind of service but since it was 9pm we thought that was very odd. We were uncomfortable with the area and unsettled enough that we ended up opting to check out that night at about 9:30 and making the three hour drive back home the same day we got there. No discount.
8
Chelsea
18 Nov 2024
·
Stayed 1 night
Close to alot of stuff
Close to alot of stuff
6
Andrei
5 Jun 2024
·
Stayed 1 night
There was sketchy street activity on the property parking lots. The room was nice and clean for this level of hotels/motels but there were a lot of people hanging out in and around the cars on the parking lot.
There was sketchy street activity on the property parking lots. The room was nice and clean for this level of hotels/motels but there were a lot of people hanging out in and around the cars on the parking lot.
2
Nancy
14 Aug 2025
·
Stayed 1 night
Though the Inn sat in a nice wooded area, it seemed to be dicey looking. There were people who looked homeless walking around outside and one watched us the whole time when we walked our dog. It was great they accepted pets but there was no way I would take my dog out in the middle of the night. We had to give a $100 deposit on check in. When we got to the room it was run down looking, mounds of plastered on walls were holes had been covered, paint missing from door, cracked window, and the bed sheets looked like they had been slept in. We just didn’t feel safe and even though we were exhausted from a six hour drive and wanting to see Mystic the next day, we asked and received our deposit back. The Manager asked why we weren’t staying and I said we just didn’t feel safe. He told me “We are here”. Well how would that help us when the lobby wasn’t nearby? We did not get a refund. We drove through the night and rain six more hours to get home. We have stayed in Red Roof Inns before but this one was not the same quality.
Though the Inn sat in a nice wooded area, it seemed to be dicey looking. There were people who looked homeless walking around outside and one watched us the whole time when we walked our dog. It was great they accepted pets but there was no way I would take my dog out in the middle of the night. We had to give a $100 deposit on check in. When we got to the room it was run down looking, mounds of plastered on walls were holes had been covered, paint missing from door, cracked window, and the bed sheets looked like they had been slept in. We just didn’t feel safe and even though we were exhausted from a six hour drive and wanting to see Mystic the next day, we asked and received our deposit back. The Manager asked why we weren’t staying and I said we just didn’t feel safe. He told me “We are here”. Well how would that help us when the lobby wasn’t nearby? We did not get a refund. We drove through the night and rain six more hours to get home. We have stayed in Red Roof Inns before but this one was not the same quality.
2
Amy
2 Sept 2023
·
Stayed 1 night
The property was hard to find. The room had mold on the ceiling and the water dripped in the tub the whole night. Felt unsafe when we pulled into parking lot. Will never stay at a Red Roof Inn again.
The property was hard to find. The room had mold on the ceiling and the water dripped in the tub the whole night. Felt unsafe when we pulled into parking lot. Will never stay at a Red Roof Inn again.
6
Cynthia
15 Aug 2023
·
Stayed 2 nights
Location convenient. Very pet friendly. Room OK but everything is beat up. Some guests unsavory.
Location convenient. Very pet friendly. Room OK but everything is beat up. Some guests unsavory.
2
Susan
28 Jul 2023
·
Stayed 2 nights
I don't ever leave bad reviews of places, but I think it only fair to warn people about making reservations to stay at this hotel. It is not an acceptable hotel to stay in under any conditions. It's kind of insulting to have a hotel like this and expect people to stay here when the conditions are so uninhabitable. Where do I begin? You walk down a very long road through a wooded area that feels like the beginning of horror movie. The hotel lobby was "under construction" but I'm fairly certain that sign is up only as an excuse for the permanent condition of this unkept area. The gentlemen at the front desk was friendly so we were willing to overlook the condition of the lobby. We walked up the steps to our room and were certain the shoddy stairway would not hold the weight of both my daughter and I both of whom weigh under 120 pounds. When we opened the door to our room we were assaulted through our eyes, nose and mouth by a smell that was unearthly: feet, body order, cigarette and mold mixed with a touch a cat piss. It literally made me sick. By that I mean I vomited on the Uber ride out of town to get away from this place. I was sick for the rest of the day with the sense memory of that smell haunting me. Suffice it to say, we didn't stay there. Also, no cellphone service so it was hard to get a ride away from there. This place should be demolished and sage smudged deeply before building anything else. DO NOT STAY THERE!
I don't ever leave bad reviews of places, but I think it only fair to warn people about making reservations to stay at this hotel. It is not an acceptable hotel to stay in under any conditions. It's kind of insulting to have a hotel like this and expect people to stay here when the conditions are so uninhabitable. Where do I begin? You walk down a very long road through a wooded area that feels like the beginning of horror movie. The hotel lobby was "under construction" but I'm fairly certain that sign is up only as an excuse for the permanent condition of this unkept area. The gentlemen at the front desk was friendly so we were willing to overlook the condition of the lobby. We walked up the steps to our room and were certain the shoddy stairway would not hold the weight of both my daughter and I both of whom weigh under 120 pounds. When we opened the door to our room we were assaulted through our eyes, nose and mouth by a smell that was unearthly: feet, body order, cigarette and mold mixed with a touch a cat piss. It literally made me sick. By that I mean I vomited on the Uber ride out of town to get away from this place. I was sick for the rest of the day with the sense memory of that smell haunting me. Suffice it to say, we didn't stay there. Also, no cellphone service so it was hard to get a ride away from there. This place should be demolished and sage smudged deeply before building anything else. DO NOT STAY THERE!
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Dining
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Related guest reviews
10
Stephan
18 Dec 2023
·
Stayed 1 night
Comfortable room with reasonable price 😁 Rooms were decent as well, the area was safe and sound , the staff were friendly the food was also 👍 nice
Comfortable room with reasonable price 😁 Rooms were decent as well, the area was safe and sound , the staff were friendly the food was also 👍 nice
8
Melissa
15 Dec 2024
·
Stayed 1 night
Stayed one night. No issues. Coffee maker in the room and lobby.
Stayed one night. No issues. Coffee maker in the room and lobby.
10
Efrain
8 Jul 2024
·
Stayed 1 night
I love everything on this place, good coffee,good breakfast and everything involved
I love everything on this place, good coffee,good breakfast and everything involved
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AI-generated summary based on recent guest reviews
2
Sandi
14 Jul 2026
·
Stayed 1 night
The room was filthy. Both beds had stains on the fitted sheets. There was no iron or ironing board in the room. The room smells like marijuana and outside the room smelled like urine. We were in the room for 10 to 15 minutes total and then went and turned in our key and said we would not be staying here and they refuse to refund my money. Do not I advise you to do not stay at this hotel. It’s nasty.
The room was filthy. Both beds had stains on the fitted sheets. There was no iron or ironing board in the room. The room smells like marijuana and outside the room smelled like urine. We were in the room for 10 to 15 minutes total and then went and turned in our key and said we would not be staying here and they refuse to refund my money. Do not I advise you to do not stay at this hotel. It’s nasty.
2
Susan
10 Jul 2026
·
Stayed 1 night
It was horrible the room smelled like cigarettes smoke dogs barking in the middle of the night and seemed to occupy monthly residents.
It was horrible the room smelled like cigarettes smoke dogs barking in the middle of the night and seemed to occupy monthly residents.
2
Anthony
29 Jun 2026
·
Stayed 2 nights
Very disappointing, pictures seem to be a different property. Very poorly maintained, room was dirty with ants covering the AC, black mold in the bathroom and the mattresses were only springs. Tiny room even with small beds. Only stayed one night - couldn’t take more than a single night.
Very disappointing, pictures seem to be a different property. Very poorly maintained, room was dirty with ants covering the AC, black mold in the bathroom and the mattresses were only springs. Tiny room even with small beds. Only stayed one night - couldn’t take more than a single night.
2
Lamont
31 May 2026
·
Stayed 1 night
I had a roach in my room the hotel would be perfect if everything was renovated and cleaned the ac went out in my first room and the second room the toilet would be not stop running all night ground maintenance was horrible I don’t know how places like these pass inspection but other than that no complaints just could be way cleaner
I had a roach in my room the hotel would be perfect if everything was renovated and cleaned the ac went out in my first room and the second room the toilet would be not stop running all night ground maintenance was horrible I don’t know how places like these pass inspection but other than that no complaints just could be way cleaner
6
Matthew
18 May 2026
·
Stayed 1 night
Old and not very clean, but it worked.
Old and not very clean, but it worked.
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
FAQs about Red Roof Inn Mystic - New London
Is parking available at the property?
Free self-parking is available on-site. Limited parking is provided, and no reservation is required.
Does the hotel allow pets?
Pets are allowed, with a maximum of one pet without charge. For two or more pets, a fee of USD 15 per pet, per night applies, with a maximum of USD 105 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.
What is the location of the hotel in relation to key landmarks?
The property is located near the airport, within a 15-minute drive of Mystic Aquarium and Institute for Exploration, and Mystic Seaport. It is approximately 12.3 miles from Mohegan Sun Casino and 12.4 miles from Mohegan Sun Arena.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age is not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 92.41086160182954USD
- 2026-09-17: 78.5098469324112USD
- 2026-09-18: 104.22668292808532USD
- 2026-09-19: 107.20234543704987USD
- 2026-09-20: 71.58150853681565USD
- 2026-09-21: 71.534794008255USD
- 2026-09-22: 71.534794008255USD
- 2026-09-23: 71.49107327127457USD
- 2026-09-24: 65.42889918088913USD
- 2026-09-25: 100.24486134243011USD
- 2026-09-26: 107.25785313415528USD
- 2026-09-27: 71.89397459077836USD
- 2026-09-28: 72.4506053571701USD
- 2026-09-29: 72.4506053571701USD
- 2026-09-30: 72.4506053571701USD
- 2026-10-01: 67.433781001091USD
- 2026-10-02: 100.24486134243011USD
- 2026-10-03: 107.2527759437561USD
- 2026-10-04: 67.433781001091USD
- 2026-10-05: 67.48403205537797USD
- 2026-10-06: 67.433781001091USD
- 2026-10-07: 67.48403205537797USD
- 2026-10-08: 67.48403205537797USD
- 2026-10-09: 100.24486134243011USD
- 2026-10-10: 108.38749298286439USD
- 2026-10-11: 67.48403205537797USD
- 2026-10-12: 64.71877969646454USD
- 2026-10-13: 67.48403205537797USD
- 2026-10-14: 67.48403205537797USD
- 2026-10-15: 67.48403205537797USD
- 2026-10-16: 100.42496154117585USD
- 2026-10-17: 107.26292157077789USD
- 2026-10-18: 67.43631959629059USD
- 2026-10-19: 67.60310092401505USD
- 2026-10-20: 67.48403205537797USD
- 2026-10-21: 67.48403205537797USD
- 2026-10-22: 67.60310092401505USD
- 2026-10-23: 100.24486134243011USD
- 2026-10-24: 109.18612627887727USD
- 2026-10-25: 67.48403205537797USD
- 2026-10-26: 67.60310092401505USD
- 2026-10-27: 67.48403205537797USD
- 2026-10-28: 67.56891304969788USD
- 2026-10-29: 67.56891304969788USD
- 2026-10-30: 100.42496154117585USD
- 2026-10-31: 108.39130087566376USD
- 2026-11-01: 63.50934479761124USD
- 2026-11-02: 63.50934479761124USD
- 2026-11-03: 63.50934479761124USD
- 2026-11-04: 63.50934479761124USD
- 2026-11-05: 63.62469331121445USD
- 2026-11-06: 77.41717428207397USD
- 2026-11-07: 77.41717428207397USD
- 2026-11-08: 63.50934479761124USD
- 2026-11-09: 63.50934479761124USD
- 2026-11-10: 63.50934479761124USD
- 2026-11-11: 63.58752039909363USD
- 2026-11-12: 63.50934479761124USD
- 2026-11-13: 77.41717428207397USD
- 2026-11-14: 77.41717428207397USD
- 2026-11-15: 63.50934479761124USD
- 2026-11-16: 63.58752039909363USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Cash deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Safe-deposit box
Vending machines
Express check-in/check-out
Services
Safe-deposit box
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Family room
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi