Name: MainStay Suites Orlando Altamonte Springs
Address: 644 Raymond Avenue, Orlando, Florida, United States of America, Orlando, Florida, US
Price range: US$52–US$99 per night
Rating: 7.2

What guests think

Reviews of MainStay Suites Orlando Altamonte Springs describe a mixed stay: many guests praise friendly staff, spacious suites with kitchens, and a convenient location, while others report inconsistent cleanliness and disruptions from ongoing renovations.

Several reviews mention traffic and hallway noise, plus persistent cigarette or marijuana smells in common areas. Room quality varies, with dated furnishings, spotty Wi-Fi, and issues such as faulty AC, plumbing, or phones alongside some renovated rooms. Breakfast is not currently provided despite some listings, though in-room kitchens help those who cook. Expect budget accommodations with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Hotel is undergoing renovations that affect common areas and can create noise; some amenities were closed or not well maintained (e.g., pool, BBQ), and occasional access issues occurred. Parking is convenient.

Related guest reviews

10

Daniel

2 Apr 2024

·

Stayed 1 night

What a nice surprise! I tend to avoid "extended stay"-type places; I generally find them to be pretty spartan. This MainStay was great! I understand that the building was recently remodeled, and everything in my room was nice and clean and bright. The staff is exceptional; from my initial greeting from Carmen (I am badly misspelling his name) and the added welcome from Yvette, the GM, everyone I met was SUPER friendly and welcoming -- even one of the maintenance crew greeted me with a big smile and a warm "Good morning, sir!" Nice location is quick to the highway but in a quiet place with plenty of parking. I usually prefer hotels that serve breakfast, but the full kitchen that is available--even with dishes!--makes no breakfast a non-issue, and there are both restaurants and fast food stops very close. PLUS the rate is great! I highly recommend this MainStay and would definitely stay here again.

6

Laura

17 Feb 2025

·

Stayed 3 nights

Good location. The property was nice but needs some tender loving care. Coffee area did not have cups. The pool area was not kept clean. The bbq wasn’t working. Garbage needed to be emptied. The kitchen was nice but with limited supplies.

6

Dick

19 Feb 2025

·

Stayed 7 nights

There was limited hot water for the first few days, ran out of coffee cups for 4 days ad key wouldn’t unlock the main entrance door in most nights. Dick Ayers.

10

Ciara

17 Jun 2024

·

Stayed 2 nights

Everything was great the pool just was closed

8

MarK

24 Mar 2024

·

Stayed 1 night

The floors in the lobby and entry and first floor were really dirty. Including a dirty elevator. The second floor was much better. I was surprised that there was not an electric door opener from the lobby to outside. The room is clean but has a mildew smell. Kitchen appliances appear in good repair, but getting a little dated.

6

Kelli

5 Apr 2023

·

Stayed 3 nights

Pool was wonderful - clean and well taken of. Room 111 - tape covering holes in carpeting, black mold on ceiling hidden by paint, tiles in bathroom needed to be cloroxed, and an odd smell in room. We wiped down everything before we used/touched it and used Lysol quite often. They are remodeling this hotel and once they do that, it should be a great hotel.

8

Kenny

30 Sept 2023

·

Stayed 1 night

The remodeling is a little disruptive but all in all, not a bad experience.

2

Kurt

24 Jul 2023

·

Stayed 2 nights

Because of ongoing renovation which is nit posted or advised and times are not posted. They start at 7am with a horrible racket. I left on the 2nd day of my 3 day reservation but was told i would not get a refund for my last night. Awful experience

6

Margarita

6 Mar 2023

·

Stayed 2 nights

This hotel is under construction which was not stated on the hotels.com site! The bed was not very comfortable, although the room was very spacious and equipped with a kitchen.

6

Jayne

26 Feb 2023

·

Stayed 1 night

The property was ok for 1 night. Lots of repairs needed.

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Cleanliness

Cleanliness is inconsistent: multiple reports of dirty rooms, stained linens, pests, and strong odors contrast with some clean stays. Common spaces like elevators and hallways are often described as dirty.

Related guest reviews

2

Jasmin

7 May 2023

·

Stayed 2 nights

Roaches everywhere as soon as we fell asleep. They are renovating the place and looks like they won’t be done anytime soon. And pool looks like it hasn’t been cleaned in months

4

Phillip

31 Aug 2025

·

Stayed 1 night

The room is not clean. The fridge is dirty, disposer still has food in it. Bed sheets not the same. Dead bolt not working, we didn’t feel safe.

4

Erica

22 Feb 2023

·

Stayed 3 nights

It’s not a good sign or good first impression when you pull up at night and the first thing you see is a police car patrolling the parking lot and a hooded man walking a giant pit bull at 2am. The only clean part of the room that was habitable was the bed and bathroom. The couch, side chair and dining chairs were covered in filth to the point we couldn’t even sit on them. Live cockroaches crawled out of the kitchenette sink. Their was no continental breakfast and the gathering area was nearly as bad as the room. The “lobby” was not comfortable and not very welcoming. We never went to the pool so unsure of the condition. Staff members were kind.

4

Mary

14 Mar 2024

·

Stayed 1 night

Front desk staff very helpful and lovely. The room was unpleasant with dirty counters, sheets that looked unclean with a number of black specks and hair and dirty coffee pot. The cabinets in kitchenette were loose and didn’t close and more worrisome the security latch was loose and did not hold closed

4

JUAN

20 Mar 2023

·

Stayed 2 nights

The carpet had a horrible smell. It had several urine stains. The toilet was clogged and we had to pour a lot of hot water on it to unclog it. The experience was horrible. Of course, we will not return to this hotel and we are not going to recommend this hotel to anyone.

10

John

28 Feb 2024

·

Stayed 1 night

The staff at check in and check out were very friendly. The room was very clean and updated. The bed was very comfortable!!!

2

Lisa

1 Apr 2025

·

Stayed 7 nights

We've stayed here in the past with our last stay being 3 years ago. In the past it was decent so we came back. It wasn't the same. The property has gone down hill. I don't like writing bad reviews but want to save others from what we experienced. The property was filthy with trash in the halls and the stair case had rotten food and smelled so bad my grandson and I were gagging. There were many folks residing at the motel long term. Our first room smelled horrible and the air conditioner was stuck on high. The phone didn't work and floor was sticky and carpet filthy. We requested a new room which we were given and it was slightly cleaner but still dirty with sticky floor and a huge beetle bug dying on it's back in the bathroom. The one positive thing I can say is that the staff was amazing and friendly and tried to help as much as they were able. We asked for a refund and they gave it back to us with no problems and we found a safe, clean, VRBO and our trip was saved.

2

Amanda

21 Feb 2025

·

Stayed 4 nights

When we arrived we noticed the guests there were not very welcoming and it was more or less a party atmosphere with very sketchy people in the parking lot. The desk staff was very friendly when we got to our room there were live roaches the place had not been cleaned burn holes in the furniture the mattress cover was soaked in a yellow urine there was hair and previous guess feces and bugs on the bed dead roaches and live roaches crawling in the bathroom and the closets in the kitchen the floors were dirty had not been cleaned vacuumed or mopped and still other people's hair in the bathroom I would not recommend this place for anybody looking to stay somewhere clean and come home without unwanted guests it was absolutely disgusting and I would not recommend anyone with higher hotel standards stay here.

4

Kenneth

15 Jan 2025

·

Stayed 1 night

The room smells like a wet dog or dirty feet. Mold in the shower. Building smelled like smoke. Tv had only on channel. Phone in the room did not work. Shower did not drain very well.

4

B

25 Nov 2024

·

Stayed 1 night

The staff was very helpful. The room itself was ok. There were blood stains on the bathroom door and on the towels. Elevator had debris on it, same thru the weekend. And the building itself seems crazy bad. My theory is that because people cook in there all scents are mixed in the air. It doesn't feel too fresh and the some of the people that stay there are questionable. Was ok but will jot book it again. The Sleep Inn is a better option. Waaaayyyyy cleaner, peaceful and no funkiness. Thanks for the hospitality nevertheless.

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Rooms

Suites are spacious with full kitchens, but furnishings and appliances can be dated and several rooms have maintenance issues (AC, plumbing, phones/TV) and soft pillows. Noise from I-4 and adjacent rooms, and spotty Wi-Fi, are noted.

Related guest reviews

8

Natasha

25 Feb 2024

·

Stayed 2 nights

Everything was great except for the pillowa were too soft and my upstair neighbor was jumping over my head.

10

Susan

12 Nov 2025

·

Stayed 11 nights

The staff were great, friendly, and helpful, and the room was great; it was spacious and clean. We had no issues at all and I would not only stay here again, I would recommend it to others.

8

Wanda

21 Aug 2025

·

Stayed 7 nights

The property was dated but it was what I needed. Only I didn’t have a coffee pot or a frying pan so I bought a frying pan and borrow the coffee pot.

10

Elsa

14 Sept 2025

·

Stayed 1 night

Everything was good the price good A/C was wonderful except the noise of i-4 was bad because our room was facing the I-4😀and I am light sleeper but my husband and son sleep wonderfully total recommend it hope in the future the city build a wall for the noise.

6

Carlos

7 Mar 2025

·

Stayed 2 nights

The mattress and pillows were horrible. Other than that it was clean

8

Ramona

17 Jul 2023

·

1st room I was in had no internet, cable, or telephone. 2nd room had intermittent cable and WiFi.

6

Paul

16 Mar 2025

·

Stayed 1 night

Electronic receipt was for $20 less than I paid. "Because I used a third party to reserve-pre pay". No microwave in room. No breakfast. "We no longer do that" Clean room but pillows like marshmallows and a few long hairs in tub. Only one chair in room. Kitchen with big refrigerator and utensils were a plus.

6

Laura

16 Jan 2025

·

Stayed 2 nights

The front desk staff were great. The room was disappointing, needs updated, but was clean and spacious . Bathroom is in dire need of a remodel. It was very noisy in the room, could hear other guests in their rooms above, beside and along the corridor and outside. Could smell cigarettes and other smoke through the windows. It was very disturbing and made me feel unsafe. I would not recommend this hotel to others and would not stay there again.

2

John

2 Nov 2025

·

Stayed 2 nights

Bad does not explain it. My wife needs medical equipment and so the pullout couch was important. No human could sleep in the pull out. Butt on the floor,,knees in the air. Just walk around. It is neglected.....no one cares

8

Joaquin

13 Sept 2024

·

Stayed 7 nights

Easy to get to First night we were given a room that was in very poor condition. Did not have a phone, bathroom did not have a door handle, had only one chair. Once we were given another room,the door keys were disable several times during our stay, and had to go to the front desk every time

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Service

Many guests found the front desk friendly and helpful, though several experienced rude or unresponsive interactions and check-in or billing problems. Responsiveness varies by staff member and shift.

Related guest reviews

10

Nancy

9 Jul 2024

·

Stayed 1 night

The staff was very friendly and very helpful.

2

Brooks

27 Dec 2024

·

Stayed 3 nights

This place is a complete s@#thole. Rude woman at front desk was completely uncooperative and unhelpful. I require peritoneal dialysis and there were no baggage carys to accommodate me. Rude woman at front desk was in NO hurry to help locate one for me. Was talking on her cell phone.

10

Cameiny

8 Oct 2025

·

Stayed 3 nights

The room was super clean (including the bathroom). Staff was amazing, friendl

2

Sherwin

4 Nov 2023

·

Stayed 1 night

I did not like the customer service that I received from this hotel. The first room I was given the TV was not working at all. They moved me to a second room, and there was no heat in the room at all. They had nowhere else to put me so I wind up leaving, and had to pay for another hotel

10

Susan

12 Nov 2025

·

Stayed 11 nights

The staff were great, friendly, and helpful, and the room was great; it was spacious and clean. We had no issues at all and I would not only stay here again, I would recommend it to others.

10

Alicia

26 Mar 2024

·

Stayed 1 night

Great staff working. Always helping in any way to make sure your stay is comfortable.

8

Isabel

16 May 2025

·

Stayed 1 night

Very quiet place, walking distance to the lake with shops and restaurants. Bathrooms a bit dated and in need of some TLC. Staff are ferry friendly and helpful.

6

Katherine

19 May 2024

·

Stayed 2 nights

Was happy with everything. And would probably stay again,if not for extremely disrespectful person Kameron who yelled at me. And threaten to call police. And have me evicted. Finally was able to call Expedia and they resolved situation. I'm a nurse their is no reason. To screen and be so disrespectful. He keep yelling at me you listen to me. And when I said I was going to call Expedia to calify,he yelled don't you walk away from me. I'll call the police. And have you evicted. Everyone else was very nice

4

Ashton

1 Sept 2025

·

Stayed 2 nights

Staff was rude and not professional at all.

4

April

21 Aug 2024

·

Stayed 1 night

Check in went smoothly. The lady that checked me in was sweet nice and friendly and very helpful. The room was spacious and clean. Extra clean as my room smelled like some sort of cleaning solution, quite heavily. I only needed 1 nt and I asked for a late checkout. They confirmed 12:30pm. Great! At 11 something the maid knocks. I tell her I have late checkout. She then nods and leaves. Then I finish getting myself ready and dealing w/ multiple personal matters on my phone when yet again my door gets knocked on and this time it’s a man and I just keep repeating over and over while I’m trying to put my clothes on I have 1230 checkout…. He was very rude in how he spoke to me. I then went to check out to explain that it was rude and they need a better communication system between employees and I was still being spoken too rudely. When all I wanted was a simple apology! The general manager started arguing w/ me too until she said we are sorry… I immediately stopped and said see was that so hard?! And I left! Inconsiderate and rude was my lasting impression. I don’t believe I’ll be back.

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Location

Convenient to I-4, Cranes Roost, shops, and restaurants; some guests enjoyed walking nearby. Proximity to the interstate can cause traffic noise for rooms facing it.

Related guest reviews

10

Hugo

24 Aug 2024

·

Stayed 2 nights

Great location, super friendly staff. Enjoyed my time there

6

Dennis

1 Feb 2023

·

Stayed 2 nights

Had visited before. Like the suite with all the kitchen facilities. This visit first night with Route I4 a few feet away. Loud traffic and could not sleep. No concession for lost night, but was moved across the hall which was quieter. Place was in midst of renovation which limited room options. Hopefully if I make another visit I will get a quiet room

10

karl

2 Dec 2022

·

Stayed 19,327 nights

The property was fine and in a great location right next to the interstate.

8

Isabel

16 May 2025

·

Stayed 1 night

Very quiet place, walking distance to the lake with shops and restaurants. Bathrooms a bit dated and in need of some TLC. Staff are ferry friendly and helpful.

10

Gloria

23 Mar 2024

·

Stayed 1 night

The hotel was nice and convenient to everything. The staff was very friendly as well. I enjoyed the stay.

10

Theresa

2 Mar 2024

·

Stayed 7 nights

Love having the full refrigerator, microwave, stove to cook meals in room. Convenient to Cranes Roost, mall, Whole Foods, and other stores.

8

Marlene

31 Aug 2025

·

Stayed 2 nights

Accessible, safe and affordable.

8

Dale

2 Apr 2023

·

Stayed 6 nights

The view out of the window was ugly, but it had nothing to do with the hotel, it was because of the wall on the highway. Awesome Riverwalk near. Restaurants were expensive.

6

Jenna

27 Jan 2025

·

Stayed 2 nights

Good location

8

Joaquin

13 Sept 2024

·

Stayed 7 nights

Easy to get to First night we were given a room that was in very poor condition. Did not have a phone, bathroom did not have a door handle, had only one chair. Once we were given another room,the door keys were disable several times during our stay, and had to go to the front desk every time

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AI-generated summary based on recent guest reviews

Dining

No breakfast is currently offered despite some listings stating otherwise; coffee availability is inconsistent. Guests often rely on the in-room kitchen instead.

Related guest reviews

10

Daniel

2 Apr 2024

·

Stayed 1 night

What a nice surprise! I tend to avoid "extended stay"-type places; I generally find them to be pretty spartan. This MainStay was great! I understand that the building was recently remodeled, and everything in my room was nice and clean and bright. The staff is exceptional; from my initial greeting from Carmen (I am badly misspelling his name) and the added welcome from Yvette, the GM, everyone I met was SUPER friendly and welcoming -- even one of the maintenance crew greeted me with a big smile and a warm "Good morning, sir!" Nice location is quick to the highway but in a quiet place with plenty of parking. I usually prefer hotels that serve breakfast, but the full kitchen that is available--even with dishes!--makes no breakfast a non-issue, and there are both restaurants and fast food stops very close. PLUS the rate is great! I highly recommend this MainStay and would definitely stay here again.

6

leann

21 Dec 2022

·

Stayed 19,346 nights

We were told when we checked in there was continental breakfast. The next morning we were told there was NO continental breakfast due to reconstruction. Staff was very friendly.

10

Theresa

2 Mar 2024

·

Stayed 7 nights

Love having the full refrigerator, microwave, stove to cook meals in room. Convenient to Cranes Roost, mall, Whole Foods, and other stores.

6

Heather

10 Apr 2024

·

Stayed 4 nights

The employees were very friendly and helpful. The hotel was not very clean in the hallways and floors. The room was comfortable but the bathroom not cleaned well and there were dirty dishes in the kitchen and the coffee machine as broken. The hotel was old and needed to be updated. The website said there was breakfast and wasn’t, only a coffee machine.

4

Eden

24 Mar 2025

·

Stayed 4 nights

No breakfast in the morning only coffee.

8

Allen

7 Mar 2024

·

Stayed 5 nights

We've stayed at this hotel a couple times, mainly because it's very affordable. The hotel is being renovated so there are some areas that are in process, but the staff was very helpful and the room was clean and comfortable. They don't serve a breakfast at this time but that may change when they're all updated.

10

stewart

23 Oct 2023

·

Stayed 3 nights

Undergoing remodeling, had updated room. Only issue, website say 'free breakfast', breakfast area is closed

2

Loice

22 Oct 2023

·

Stayed 2 nights

The fake advertising. No breakfast was available like they said it would

6

Jocelyn

26 Jul 2025

·

Stayed 1 night

The hotel room was clean with outdated appliances. The hallway smell just like marijuana, and they don’t serve no breakfast even though it says they do in the website. It was quite and the water in the shower were hot, which I love!!!

6

Joseph

28 Feb 2025

·

Stayed 1 night

False advertising for free breakfast. There was no breakfast available.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$78
February	US$90
March	US$73
April	US$63
May	US$67
June	US$63
July	US$60
August	US$70
September	US$63
October	US$66
November	US$79
December	US$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $60	16 $59	17 $55	18 $64	19 $55
20 $54	21 $54	22 $54	23 $55	24 $55	25 $64	26 $53
27 $54	28 $53	29 $53	30 $52

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $64	3 $54
4 $54	5 $55	6 $54	7 $54	8 $54	9 $90	10 $90
11 $64	12 $64	13 $62	14 $62	15 $69	16 $99	17 $99
18 $69	19 $64	20 $64	21 $64	22 $64	23 $90	24 $90
25 $64	26 $64	27 $64	28 $64	29 $64	30 $90	31 $90

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 1 Queen Bed with Sofa Bed

Suite, 1 Queen Bed with Sofa Bed, Accessible (Accessible Tub)

Suite, 1 Queen Bed with Sofa Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed (Accessible Tub)

Suite, 2 Double Beds

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about MainStay Suites Orlando Altamonte Springs

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