Name: Hyatt Place Lakeland Center
Address: 525 West Orange Street, Downtown Lakeland, Lakeland, Florida, United States of America, Lakeland, Florida, US
Price range: US$75–US$341 per night
Rating: 8.15

What guests think

Travellers describe Hyatt Place Lakeland Center as friendly and convenient, with spacious rooms and an easy walk to the RP Funding Center and downtown, making it a practical base for events or quick visits around Lakeland.

Common frustrations include a mandatory paid parking fee, ongoing renovations with construction mess, and frequent elevator outages or slow service. Cleanliness feels inconsistent: while many rooms are tidy, others report musty odors, worn carpets, bathroom mold, and uneven housekeeping. Breakfast ranges from satisfying to disappointing, with quality and crowding varying by day. Expect a well-located, service-forward stay with trade-offs in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations and maintenance frequently affect the experience, with repeated reports of only one working elevator and construction disrupting access. Self-parking carries an extra about $10/day and confuses some guests; the pool and gym feel small or need better upkeep, and the bar is limited.

Related guest reviews

8

Barbara Kelly

29 Oct 2024

·

Stayed 1 night

Staff were friendly and helpful. Room was clean although there was an AC leak and the carpet was damp. We alerted the front desk. Complimentary breakfast was nice. There was a $10/day parking charge.

10

William

23 Feb 2023

·

Stayed 3 nights

Good location. The gym has no free weights.

8

AMANDA

14 Apr 2025

·

Stayed 1 night

Poor elevators!

8

Catt

28 Dec 2024

·

Stayed 1 night

Nice big room. Comfortable bed and sitting area. Room is ready for update, but is priced accordingly. What breakfast that was available was good, odd not to have eggs and small serving-dishes for the number of guests. Conveniently located to downtown. Only BIG negative is the bathroom needs updating—an adult toilet would be nice and an upgraded shower head would be awesome. We did not frequent the bar, but it appears less than inviting especially given the mandatory 18% gratuity. In my opinion that is not convenient and limits what a good server would receive by offending customers.

6

Marlene

19 Aug 2024

·

Stayed 4 nights

Mixed review.. Positives, location and decent morning breakfast. Negatives, lots of construction mess and noise. Only one elevator available due to construction and the front entrace was blocked off for days. This meant you had to come in thru a side entrance. Management expressed little to no concern when I informed her that the bath towels are placed on an ulgly, severly rusted towel rack still in a newly renovated room #519. Who wants to use a bath towel after its been sitting on rusted metal? I should her pictures of the bathroom towel rack. She simply said that the bathroom was not part of the renovation. Defeclting responsibilities was not a good answer to a paying customer if you expect them to return and recommended the property to others.

8

Robert

25 Aug 2024

·

Stayed 1 night

Renovations are still going on. And there is an extra $10.00 fee per day to park.

6

Michelle

3 Nov 2025

·

Stayed 1 night

The room was 'ok' only. The shower curtain rod was like it was going to break. The bath door seemed to have damage around handle as if someone had tried to break it off and completely dented the door around it. The hallway wallpaper was bubbled in a few places as if water leaks behind it. Only one elevator was running which took too long to get to or from room.

6

Robert

26 Oct 2025

·

Stayed 2 nights

One of two elevators inop both days Tub drain clogged for the two day stay. Desk informed on first morning Bedding had to be replaced on first night before retiring Staff was very polite

4

Ryan

31 Oct 2024

·

Stayed 1 night

Property was under construction for remodeling. Our room had loose tiles in the bathroom, the access to the pool was blocked and we had to walk through the parking lot with kids, one staff person at front desk who was also busy bartending! Understaffed, under construction, and over priced.

6

Allison

28 Sept 2025

·

Stayed 2 nights

elevator stopped working first night. Nothing offered. Rooms are old and bathroom could use updating. annoying that the bathroom isn't a private/corned off space (especially since there is a lot of wasted space in the room). Breakfast space is way too small for the amount of guests the hotel holds. Every morning was an unpleasant experience trying to get through the gauntlet. Signage around the hotel is wrong. Example: sign by the elevator on the first floor points to where vending/ice is. There is none on the entire floor. I was with a group that was supposed to get free parking, and that was not honored.

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Cleanliness

Cleanliness is inconsistent: many rooms are tidy, but others report musty odors, worn carpets, bathroom mold, and uneven housekeeping in halls and elevators.

Related guest reviews

8

Richard

15 Sept 2025

·

Stayed 1 night

Service was excellent. Beds very comfy! Loved the layout of the room, very spacious. The only downside was the cleanliness. Cleanliness Inside the room was good, but the halls and elevator were not so good. Floors were pretty dirty. And I found a hair in the cream cheese at breakfast. That certainly didnt please me!

4

Shamara

11 Dec 2022

·

Stayed 2 nights

Property initially is nice looking. It’s downtown so not a bad area. Got into the room and it was moldy, carpet filthy, room smelled of mildew, no housekeeping, toilet was acting up and they just gave me a plunger. The lobby was nice. That’s all I can say about that property. Oh and the elevator needs to be serviced asap! It shakes and rocks. What a nightmare.

4

Christopher

15 May 2023

·

Stayed 2 nights

There was mold in the bathroom and the carpet is flithy.

4

Joshua

22 Aug 2025

·

Stayed 1 night

Room smelled awful upon arrival. I thought maybe someone had used the restroom and didn’t flush. Upon searching for the smell I found the sink dirty with hair and toothpaste spit. I was unable to locate the smell until I went to bed and stepped into standing water. I found that the entire floor was soaked from the window outward 3 to 4 feet. I let the front desk know and they blew it off saying "yeah it's probably from the AC." Woke up with nasal and chest congestion... I definitely feel like it was a health risk staying in this room.

6

Nathan

19 Mar 2025

·

Stayed 2 nights

One elevator worked mold in the showers

10

Abigale

27 Jul 2025

·

Stayed 1 night

The hotel outside and inside is very clean and the checkin staff was outstanding, she explained everything, was super helpful and even had my room ready earlier than check in time. My room was perfect, king size bed with very large sofa separate area with a mini kitchen area . The a/c worked perfect ,bed was comfortable and room was quiet. I would stay here again and was very happy with everything about this hotel.

10

Peter

23 Apr 2025

·

Stayed 1 night

We had a King room and it was very-cleverly "partitioned" to make it feel like a whole suite - even though it was "just a room". Very friendly, capable staff. Nicely-stocked snack kiosk. Overall a clean, safe, happy feel.

6

Brian S.

9 Jan 2025

·

Stayed 1 night

The bathroom floor had a huge ball of hair. One of the tiles in bathroom was severely damaged and if you stepped on it, you would damage it more. Show photos to a nice reception and she apologized for the uncomfortable position. Breakfast was just okay, eggs cold and just not managed well enough, when you have individuals waiting around for plus minutes to accommodate everyone. Too much socialization among employees. Just observing the situation.

10

Priyanka

7 Jun 2025

·

Stayed 1 night

Good and clean hotel

10

Georgia

27 Jan 2025

·

Stayed 1 night

Beautiful hotel in a convenient location. Clean and comfortable room!

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Rooms

Rooms are generally spacious with useful seating areas and comfortable layouts. However, several note dated decor, small or awkward bathrooms, maintenance issues (A/C leaks, cracked fixtures, TVs), and noise from trains or nearby elevators/ice machines.

Related guest reviews

4

Jorge

3 Nov 2024

·

Stayed 1 night

Room is right next to the elevator, sounds like a train going though my room.

4

DAVID

21 Jul 2025

·

Stayed 2 nights

No one should be given a room near the ice machines, without being forewarned that if you are a light sleeper, you will be frequently disturbed by the noise. I checked in late so couldn’t change my room the first night….and had to endure a constantly disturbed night. Poor management and will request a refund for one of my nights.

6

James

4 Jun 2025

·

Stayed 1 night

The bathroom is so tiny there isn’t room to close the door without climbing between the toilet and the shower. The shower floor was beyond slippery. I have stayed in $80 a night hotels that I would choose over this at $178

8

Lucille

7 Sept 2025

·

Stayed 1 night

The staff was friendly and helpful and the room was large, modern and clean with a separate sitting area and small kitchenette. However, the bed was as hard as a rock and I woke up sore--time to upgrade those mattresses. A fire alarm went off late in the evening and was promptly shut off without any explanation or direction to guests. Unclear as to whether or not it was a prank or a reason to evacuate--need to follow up with guests on such serious issues.

10

Peter

23 Apr 2025

·

Stayed 1 night

We had a King room and it was very-cleverly "partitioned" to make it feel like a whole suite - even though it was "just a room". Very friendly, capable staff. Nicely-stocked snack kiosk. Overall a clean, safe, happy feel.

8

Cindy

25 Mar 2024

·

Stayed 1 night

Bad: 1- Next to train track so don’t expect to sleep well. This train route rumbled, ran throughout the night, screeched, and BLOWING HORN. No sound proof windows! 2- Plenty of parking yet no free parking. $10/night but still Not cool. 3- Bedside electric outlets don’t work. 4- Very slow elevators that rumbled. Felt like it’s on the last leg. Good: 1- Breakfast included. Fresh waffle maker, fruits, toasts, cereals, sausages, but powdered eggs. 2- Very roomy, good bed, good lighting.

8

Megan

12 Feb 2024

·

Stayed 2 nights

The room was very nice and big. Liked the extra room with the couch and mini bar area. Shower was nice. Location was centrally located in town. Qualms: very thin pillows, $10 a night for parking, and no turndown service if only staying for two nights.

10

Tom

27 Feb 2024

·

Stayed 1 night

Our room was spacious and quite beautiful. Located very close to downtown Lakeland.

8

Janet

12 Mar 2025

·

Stayed 1 night

Got a single king room that was actually a mini suite. Separate seating and bar area with a couch that pulls out to, I believe, a queen bed. Hot water with a rain shower head bed extremely comfortable. The negative was it was close to an exit door and was a bit noisy at 1st. Would definitely stay there again!

6

Allison

28 Sept 2025

·

Stayed 2 nights

elevator stopped working first night. Nothing offered. Rooms are old and bathroom could use updating. annoying that the bathroom isn't a private/corned off space (especially since there is a lot of wasted space in the room). Breakfast space is way too small for the amount of guests the hotel holds. Every morning was an unpleasant experience trying to get through the gauntlet. Signage around the hotel is wrong. Example: sign by the elevator on the first floor points to where vending/ice is. There is none on the entire floor. I was with a group that was supposed to get free parking, and that was not honored.

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Service

Service is often praised as very friendly and helpful across the hotel. Some guests experienced check-in delays, miscommunication about fees, or isolated rude interactions.

Related guest reviews

10

Heather

2 Jan 2025

·

The staff was absolutely amazing. They were all friendly and went above and beyond

2

Claire

1 Sept 2024

·

Stayed 1 night

We arrived at the property at 1:30am and there was nobody on the property. I called the reception 5 times while in the lobby hoping an employee could hear the phone. Nobody came to pick up the phone. We went all around the property looking for an employee and nobody was there. Finally someone came 45 minutes later. He was extremely rude and very childish in his behavior, calling us “Nihao” because we are asian looking. We are Cambodian, not Chinese. He told us we did not have a reservation when we had one. He told us the hotel was full and did not want to give us our keys when we had already check in online and my name was assigned to a room already. He should have apologize to have us waiting 45 minutes in the lobby. Instead, he lost his control and professionalism and called us rude and impolite.

10

Keith

28 Dec 2024

·

Stayed 2 nights

Kelley was amazing for check in was easy and streamlined everything was above expectations had a great stay

10

Mark

21 Aug 2023

·

Stayed 2 nights

The staff is excellent. Robin is extraordinary in going out of her way to assure guest satisfaction. Shannon who checked us in was awesome also. A great place to stay for many many reasons!

10

Barbara

19 Aug 2024

·

Stayed 1 night

What a pleasant surprise! When I realized the hotel was undergoing renovations, I was concerned. From the check in with Patricia until we checked out, every effort was made to minimize disruption to guests.,Patricia was amazing. Her professionalism and humor won us over initially. But we were blown away the next day when the same Patricia recognized us and asked how the wedding was! She had listened—and remembered. Outstanding customer service!

10

Aquila

11 Jul 2024

·

Stayed 2 nights

The hotel was very clean and the staff were amazing!

2

Joseph

2 Mar 2025

·

Stayed 1 night

Went to check in at 4pm, check in was supposed to be at 3pm. Didn’t have room ready until 4:40. Disrupted plans we had because of lateness. Disappointed.

10

Mary Beth

2 Dec 2025

·

Stayed 1 night

Spent the night with my husband son and our dog. The staff was extremely friendly. We have stayed at this location many times over the past several years, it is always a consistant hotel, good condition fair price and offers a good breakfast.

8

Amanda

17 Mar 2025

·

Stayed 1 night

Only one elevator was working so we had long wait times to reach our room. When I first arrived to check in, no one was at the front desk. We waited a few minutes and then came back a few hours later to check in.

10

Alice

30 May 2025

·

Stayed 1 night

Check in was great friendly and made it easy to start enjoying my trip

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Location

Excellent for events at the RP Funding Center and within walking distance of downtown dining. A few mention train noise and dim lighting around side and rear lots at night.

Related guest reviews

10

Haley

28 Sept 2025

·

Stayed 2 nights

Perfect location to convention center

10

CHRIS

15 Apr 2025

·

Stayed 1 night

Good breakfast, convenient to downtown

10

Anna

12 Feb 2024

·

Stayed 1 night

It’s attached to the convention center which was super nice and convenient.

10

Lord Steven

7 Jun 2025

·

Stayed 1 night

We frequent this hotel when in town for FSC. Great location for walking to downtown. Our student likes to stay with us here when we're visiting instead of the dorms :) During our latest stay, one of the elevators was out of commission, but they comped with free parking. We usually park just across the bridge anyhow to save on the parking.

10

Frank

6 Feb 2023

·

Stayed 1 night

I always try to stay at the Hyatt Place at Lakeland Center when I'm visiting my business in the area. It's close to my business, it close to Downtown Lakeland where the best restaurants are. It's right next door to the Expo Center if you are attending an event there. The staff is always great.

10

ropierto

26 Apr 2025

·

Stayed 4 nights

The location was good

8

Cindy

25 Mar 2024

·

Stayed 1 night

Bad: 1- Next to train track so don’t expect to sleep well. This train route rumbled, ran throughout the night, screeched, and BLOWING HORN. No sound proof windows! 2- Plenty of parking yet no free parking. $10/night but still Not cool. 3- Bedside electric outlets don’t work. 4- Very slow elevators that rumbled. Felt like it’s on the last leg. Good: 1- Breakfast included. Fresh waffle maker, fruits, toasts, cereals, sausages, but powdered eggs. 2- Very roomy, good bed, good lighting.

8

Stanley

17 Sept 2024

·

Stayed 1 night

The location is convenient for getting around Lakeland

10

Eduardo

22 Oct 2023

·

Stayed 2 nights

Excellent location within walking distance of downtown and dining options.

8

Kristen

27 Nov 2023

·

Stayed 2 nights

The lighting in the sides and back were very poor not has good as front you have people parking in the rear of the property with hardly any lighting I felt that was not safe

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Dining

Breakfast feedback is mixed, ranging from plentiful and tasty to minimal, cold, or crowded with limited seating. Gluten-free options are limited.

Related guest reviews

4

Robert

25 Apr 2024

·

Stayed 1 night

The room had chipping paint all over the ceiling of the bathroom. The couch had stains. Bed was comfortable. Breakfast was by far the worst I’ve experienced while traveling. Bad food and horrible service. The ladies in charge of stocking were talking in the back and not doing their job. They acted out out to help.

10

CHRIS

15 Apr 2025

·

Stayed 1 night

Good breakfast, convenient to downtown

10

Stefanie

12 Feb 2024

·

Stayed 2 nights

Great hotel. Only conplaint was the sofa bed mattress needs updated. Felt like you were sleeping on a mat. Other than that, thw place was clean and the breakfast was great.

10

Zenola

18 Aug 2025

·

Stayed 3 nights

Continental breakfast was awesome Internet access great Comfortable bed Really love the layout of the room which was spacious and clean Staff was very friendly

6

Monica

14 Mar 2025

·

Stayed 2 nights

The breakfast selection was not very broad and the food overall not very good

6

beth

20 Dec 2025

·

Stayed 1 night

The pans that the eggs, Canadian bacon and hash browns were in were too heavy. It was hard to lift the lids off of the pans. They were also too hot to the touch. The yogurt looked good but the berry compote looked gross. If you’re going to do a yogurt/fruit bar then put out good looking fruit. Basically, more money needs to go to the breakfast bar to increase the quality of the food overall.

10

Jesus

9 Jun 2024

·

Stayed 1 night

Provided great service and good breakfast options

4

Laszlo

7 Apr 2025

·

Stayed 8 nights

Ordinary. Terrible breakfast. No restaurant even so no restaurants in area. Need a car to eat outside Only car park good

10

Lawrence

7 Jun 2024

·

Stayed 3 nights

I was at the hotel for a dental conference for three days. Warm welcoming and helpful staff. Breakfast was fresh, tasty and plentiful. Room was clean and the whole hotel was very easy to be in.

8

Scott

6 Jan 2025

·

Stayed 5 nights

Breakfast wasn’t great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$163
February	US$244
March	US$267
April	US$241
May	US$152
June	US$141
July	US$112
August	US$131
September	US$121
October	US$143
November	US$137
December	US$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $128	16 $88	17 $113	18 $158	19 $75
20 $111	21 $107	22 $107	23 $107	24 $107	25 $106	26 $106
27 $106	28 $107	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $118	3 $118
4 $106	5 $135	6 $294	7 $341	8 $118	9 $118	10 $118
11 $106	12 $133	13 $133	14 $86	15 $133	16	17 $285
18 $126	19 $133	20 $133	21 $135	22 $133	23 $243	24 $242
25 $126	26 $133	27 $131	28 $133	29 $134	30 $166	31 $166

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds (Specialty)

Room, 1 King Bed (Specialty)

Guest Room, Room, 1 King Bed

Guest Room, Room, 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Lakeland Center

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Prices for upcoming dates