JW Marriott Miami

Pool and gym receive positive mentions, and the bar is well liked, though elevators are old and sometimes faulty. Valet parking is available but widely described as expensive, and occasional event closures affected pool access; some amenities feel dated.

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but others reported issues like dirty bathrooms, stained or smelly carpets, and housekeeping oversights. Maintenance-related messes in hallways also came up in a few reviews.

Rooms vary: several guests describe them as dated, while others note recent updates, spacious layouts, and very comfortable beds. Some mention street or neighbor noise, and a few found rooms smaller than expected.

Staff friendliness is frequently praised across valet, housekeeping, and front desk, with several reviews citing excellent service. However, recurring complaints mention unhelpful or slow front-desk/concierge interactions, delayed room readiness, and frustrations around valet charges or policies.

Widely praised Brickell location that’s walkable to restaurants, Brickell City Centre, malls, and waterfront paths; many found it safe and convenient for business and leisure. A few noted traffic noise.

Food and drink get mixed reviews: several guests liked the buffet breakfast, room service, and bar, while others reported a cold or average room-service meal and an early bar closing. Breakfast and on-site pricing were often considered expensive.