Doral Inn & Suites Miami Airport West

The biggest problem is the internet conection. It is extremely unstable and this cause several problems with my work.

I lived in Miami for 28 years. I recently moved to Port Saint Lucie, and had to come down to Miami for the weekend. I knew the area but never had to book a hotel. This facility is well located and its set up is nice. Once inside the room, the place looks not only dated, but not well maintained. There are signs of humidity, accumulated dirt, stains, and a horribly dirty bathtub. The cockroaches crawl by the main door, kitchen, vanity, and bathroom. The cover of cushion of the chair by the seating area was unzipped, the mattresses were extremely uncomfortable, making us roll to the middle like in a hammock. The internet stoped working at peak time on a Saturday afternoon/night when I had to do work. We were 2 adults and 2 children, I went to the lobby to ask for 2 additional towels since there were only two in the room, and the gentleman asked me to bring the dirty ones (?). I had to explain I had just checked in and that we were short 2 towels. Not an easy transaction. Breakfast was good both days, parking was convenient. We did not appreciate at all people haggling out of a room with a table and drinks, like in El Chavo del Ocho. We were lucky our room was not next to theirs. If you like a quiet place, look somewhere else, this is minutes away from the airport, in line with the runways, so you will have planes flying close to your nose the entire time. The room has a kitchen with all appliances and a clean large refrigerator. We recommend the owner to perform a good makeover.

You get what you pay for. Killed 3 small roaches by the end of the trip (bathroom & kitchen). No face/hand towels. Cheap mattress. Not enough pillows for 2 people. Saggy couch. Neighbors were all permanent residence there and lined the walkways with chairs. They just hang out and smoke all day. The hot tub was broken and I was really looking forward to it. The pool looked nice but was full of unattended kids so we didnt go in. The breakfast was good. Overall its ok for a short stay as long as you are ok with those things.

Internet too weak

Hotel is in a great location but it is run down and is not well maintained. The pillows they have in their beds are 1/2 size (very small and flat) and when you ask for more they said they can only give 1 more. Some of the rooms on the 2nd and 3rd floor can not be accessed by elevator as some of the outside decking is boarded up and you can’t walk on them. Had to ask for different room that was accessible from elevator as we had our dad with us that can’t do stairs.

Pool that is featured on their home page was closed. Looked dirty. Hot tub off limits. Algae and leaves floating. Decking around facility is cracked and weather beaten. Lots of rust on stairs. Quite dangerous. Front door to 212 crooked. Closed but not in good shape. Breakfast was very mediocre. Can’t recommend.

One night in-transit stopover in Miami. Check in was very poor, we stood at the counter for 5 minutes and were not acknowledged by the staff because they were talking to each other. Then to be told at 3pm that check in was at 4pm (without even verifying if a room was available). The facility is extremely old with sections of the timber walkways in disrepair, no lift to the 2nd floor, poor lighting, poor amenities, very old bathroom and pealing paint in shower, etc. We had to change rooms from upper level to lower floor because neither the internet nor the hotel phone was working. Sound insulation was also poor and you could hear every airplane that flew overhead at 10-20minute intervals. After check in experience alone was enough to not warrant a return visit.

Filthy dirty, rundown hotel. Staff was nice and did the best they could. AC unit broken to the “penthouse” as they call it. No offer to move us rooms just sent maintenance and told us to deal with it and they knew it was broke before giving us the room per their own statement. My kids took off their shoes and in less than ten mins of walking around their socks were black from dirt. No weather seals around the door so we had ants, roaches, and other bugs visiting us. Not even to mention the plumbing issues and poor condition of the bathrooms. Not worth the money. Also under direct flight path of a runway to the airport. Couldn’t use the pool to relieve us from the hot room as it was filthy also.

Not good hotel. They are Charging service fee, but when we ask for service they said, we dont have staff. Swimming pool was too dirty. Breakfast was almost same for around 5 days( during our stay). No room service, no telephone working in room. When we asked for towel, they said, first submit previous one then we will give new one.

Bathroom was not look good. The bathroom wasn't in good condition. The bathtub was peeling and clogged. The laundry area wasn't clean, and the dryer didn't dry my clothes after 45 minutes. And they didn't refund my money.

a complete nightmare, dirty, neglected, full of bedbugs and cockroaches, everything broken, not suitable for living, water leaks, everything dirty, torn blankets, motels are better than this place that calls itself a hotel. I have photos of all that.

You'll survive if you're only using the hotel for a one-night stay, but other than that, I would not recommend this location. It was dirty, with dust and what looked like blood stains on the wall. The bathtub had black dirt stains. The water shut off while I was showering before check out. Staff gave no notice that the water was going to turn off

This property is so dirty nasty and roach infected I literally had to check out. The rooms are horrible holes in walls and floor bedding dirty . Shower stank . Floor was filthy and wobbly felt like I was gonna cave in. Do not stay here !!!

When I arrived the room was filthy. Mold on walls. There was no was clothes. When I told the front desk he did nothing. I paid 400 for the night in the suit and we had to wear shoes and sleep with our own blankets because it was so gross. We would have left but everything was so high because it was last minute. Would never recommend this place.

Dining staff rude, coffee’s cold. While taking a shower the water just turned off. We called the front desk they said they shut it off without warning. Room not that clean, no towels.

The area is close to restaurants and waltmart. Easy to access from the hiway. The facilities outside looks clean and safe area. On the other hand the room... clean 0. Floor was dirty, as soon as we entered we found 2 roaches, the sealing was dusty, the filters, the bathtub Im not going to mention and the coach that converts in matress needs cleaning; it looks like if it was grab from the dumspter. Addtional on the 1st floor the handle for the bathub wasnt working correctly l, so we didnt have hot water.

This is the worst hotel i ever been, is disgusting place, bathroom very dirty, carpet like people was murder, the smeell you can imagine m, i ask for my money back but they didn’t m, they change the room 3 times was a little bit better but still very bad, dirty, floor like you going to fall i cry because they made my days in miami ugly! I want to share picture how disgusting are

We saw cockroaches in the living room, bathroom, on the kitchen floor & inside the kitchen drawers. The bottom of the bathroom tub was stained with large dark gray spots (like dirty feet). It was just awful.

It was dirty. The shower floor was filthy. The entire suite looked old and needs an update. People were hanging outside the property all hours of the night. I didnt even stay 5 min and booked another Hotel. Very disappointed.

Roaches and dirty rooms!! When i say this was the worst experience all around i mean it. As soon as i opened the door big nasty stain on the carpet and German cockroachs all over the room!! They gave us a different room still dirty but no roaches. You will not sleep good with a hard bed and hearing the airplanes and trains all night! The furniture and rooms are very outdated and smelly. I have never been so disgusted in my life. I would never go back even if the stay was free.

It was very comfortable to have two separate bedrooms and bathrooms for 4 women. The place could use some renovating but for the price it was perfect

The staff all seemed to be very pleasant and accommodating, the only problem (and it is not their fault but they should warn people) is the noise, there are constant planes overhead, you can actually see the underbelly of the plane from the bed in the loft. Ear plugs should be provided to each room or at the least, a warning to bring some.. The loft area was great, the beds (except for the pull out sofa) comfortable.

Good location overall. Very spacious unit with the 2 queen bed suite. Upstairs had queen and separate bathroom. Downstairs had their own bathroom. Nice couch and living room area with kitchen. Unit is on the older so don’t expect too much but it’s worth the price and location.

I stayed one night on a business trip, so i can't really say about shopping, transportation and dinning options, but in Miami, those are things you find at every corner. I can say though, that the room was neat, couldn't ask for better. I wish every hotel was like that. The staff was friendly. It's quet, no weed stink at all. Room didn't have any odors or nothing. Great work, guys!

Nice penthouse layout with king size beds. AC is cold. Near restaurants, shopping and malls/cinemas. Bathtub was peeling off. House phone was not working. TV reception is spotty. General conditions of rooms and buildings shows signs of aging.

The size of the room

The check in was good. Rooms were spacious and clean. Mattresses were not very comfortable. There was lots of arguing outside our door in the early morning that woke us up. Check out was good. The clerk said we should have called him about the noise and he would have called cops.

I don't understand the negative reviews. I actually really liked this place. It wasn't perfect- but I would absolutely stay here again. Pros: The front desk was very friendly, the pool area was clean and so was the pool, they have free breakfast, parking is super convenient, the location was about 20 minutes from everywhere we went, the rooms are super spacious, the kitchen had everything we needed, they have a little market in the lobby with snacks, frozen food, necessities and drinks, they let us check out late with no problem, the water pressure in shower was great Cons: the jacuzzi was closed, the pillows are very small- like decorative pillows- you have to ask for extras, they don't clean the rooms during your stay (so trash piles up and no new towels), no onsite bar or restaurant Something to take into consideration- the room we reserved was not available when we checked in. For us, this was better because we wanted the 2 beds originally but chose the King and sofa bed for the price. So for us it was an upgrade but that might not be the case for you. Overall, the 5 days we were there were great. I would recommend this hotel, especially for the location, size and price.

its a little shabby for the price and they put a $150 security deposit on your credit card. But the lobby is pleasant and welcoming with coffee and cold water. Despite the planes flying overhead, the cars whizzing by outside our ground floor window and the clanging of a nearby railroad crossing, the room was wonderfully insulated, large and comfy and we both slept well.

Great affordable accommodation for larger familys. Unfortunately very dated, needs updating. Very loud from planes flying in to airport

Property seemed well kept but no housekeeping available. If we needed anything in the room, we had to go to the front desk to get it, which wasn’t a problem since we were told at check in. However, We booked a room for 7 people only were given 4 towels and were questioned as to why we needed more towels. Attendant gave my daughter an attitude for no reason. Made her feel very uncomfortable, very unpleasant experience.

The rooms are worth the amount of money they are asking for and not one single person has complained about my special need daughter and they always find the time and the space to accommodate you very nice friendly staff

Not as expected. There was no cleaning service and guests are required to take dirty towels and sheets to front desk for clean ones. One receptionist was very rude and needs Customer service training. Very disappointed in the services received at this property.

The staff was friendly. The food was good. The neighbors could be heard easily. There some places to walk, but there is a lot of traffic.

As a frequent traveler, I am so disappointed at our stay in Doral suite. So the room was $431 for three nights and two days. We got to our hotel at 1:30 am due to all the storms and flight delays in Houston and Miami. Also when I was looking at my room itinerary, it said the checkin time ends at 2am…smh. So we get to our “suite” and it already had a bad odor. Still trying to stay positive, I go to the bathroom and the shower had stains although it. The carpet had cigarette burns and the beds felt like you were sleeping straight on the springs. My itinerary said King like I requested, instead there were two full size trash beds. You couldn’t even move the beds and put them together if you wanted to. What’s so bad is this place has potential if they would utilize the money correctly. On top of that, you had to take your used towels to the front desk because they said they only clean when we leave. The second time I took my used towels to the front desk they told me they were out of towels and will get house keeping to bring me clean ones. Umm how convenient, because the day before they said they don’t come to our rooms. So we had to take our own trash out, and they don’t give out cleaning products so we went to Walmart to get supplies and Bath and Body Works for room fresheners. The whole property looks like it’s going to crack and brake at any time with the holes in the stairs. This was the worst room I stayed at and they have the audacity to call it a suite and charge $500.

Not allowed to take breakfast to room regardless of the circumstances. Staff watched the breakfast area like a hawk and became confrontational if you attempted to leave with breakfast. Also no housekeeping service even though we stayed for 2 weeks. Besides rooms were not equiped with cleaning supplies. To get change of bedding or towels we had to take soiled ones to the reception area (in a separate building) and wait for them to be cleaned before replacing. Staff were not friendly.

It was just too noisy and it impacted my sleep and the sleep of my family. The hotel is in a flight path and the planes are very loud. In addition, other guests were in the courtyard playing loud music after midnight. The music was stopped only after calls to the front desk. Staff should have intervened and stopped the music and loud talking without other customers having to contact the front desk. It was not a good experience.

Friendly staff

I want to give a shout out to all the employees from the front desk. They are very professional and friendly. Always have a smile on the face. Check in and check out process is super quick. Breakfast is good but very crowded. I suggest the hotel can you utilise the lobby area put more tables and chairs during morning breakfast hours. The hotel room is very great for big families.

Pros Friendly and helpful staff Cons First hotel I’ve encountered charges a fee to receive packages Dirty hotel No bathtub and water runs off on the floor Toilet issues Towels large enough for a child No house keeping Redundant breakfast Limited lightening surrounding hotel The noise was expected because the airport is close by No free shuttle services to & from Airport

Solid place for a week long stay. Conveniently located.

Would definitely stay again. Very close to the airport as well as Miami international mall and Dolphin mall.

Convenient location.

We liked the closeness to the Airport, it was close to a few Restaurants, clean and quiet.

Property was well maintained and clean. Courteous and knowledgable staff. The the hotel location is relatively close to shopping and eating locations. This is a great location fir family stays

To close to airport

It’s nice and at a good location but it’s very noisy since the airport is so close I couldn’t sleep most nights other then that it wasn’t bad and I would stay again

Only closing to airport

The resort itself is okay, but the airport is right there. It’s super loud. My friend was freaking out about how the plane could land on us…

Room was very clean, staff friendly, however the property is very noisy. Easy access to airport, FIU and UMIAMI.

You get what you pay for. Killed 3 small roaches by the end of the trip (bathroom & kitchen). No face/hand towels. Cheap mattress. Not enough pillows for 2 people. Saggy couch. Neighbors were all permanent residence there and lined the walkways with chairs. They just hang out and smoke all day. The hot tub was broken and I was really looking forward to it. The pool looked nice but was full of unattended kids so we didnt go in. The breakfast was good. Overall its ok for a short stay as long as you are ok with those things.

Limited menu for breakfast. Rooms were a bit dated and room smelled funny. Had to use an air freshener. Carpet was also dirty.

I've been staying at Doral Inn about 5 years. Their standard has dropped of a bit,maybe due to covid or otherwise.They are currently doing renovations to the hotel so not all the amenities are functional. The breakfast is ok not what it used to be. But other than that the place is decent, staff friendly. Walmart around the corner, Dolphin, International Mall and Malls of America all close by. Home Depot also close by. So all in all i will give it a 6/10 Mark(Trinidad)

Good price-quality relation. Shopping options very close by. Breakfast is ok but the area is too small ante time too tight. Pillows and linnen could be better.

Airplane noise was nonstop until 2am the beds were awful to sleep on, your body would sink into like an air mattress deflating. Breakfast area was really small and crowded.

Firstly, it was a bit difficult to find the property as Google directions was pointing to other side of the property on the main road but the property was on the inner road. There was also no clear sign-board on the property. Also, there were no elevator requiring elders to climb the stairs and luggages to be carried. The pool was not clean too. The dining area was too small for the property size, so some had to wait outside until a table becomes free. The staff was very particular on us to checkout exactly by 11AM although we requested for some additional time upfront.

Not allowed to take breakfast to room regardless of the circumstances. Staff watched the breakfast area like a hawk and became confrontational if you attempted to leave with breakfast. Also no housekeeping service even though we stayed for 2 weeks. Besides rooms were not equiped with cleaning supplies. To get change of bedding or towels we had to take soiled ones to the reception area (in a separate building) and wait for them to be cleaned before replacing. Staff were not friendly.

I want to give a shout out to all the employees from the front desk. They are very professional and friendly. Always have a smile on the face. Check in and check out process is super quick. Breakfast is good but very crowded. I suggest the hotel can you utilise the lobby area put more tables and chairs during morning breakfast hours. The hotel room is very great for big families.

Pros Friendly and helpful staff Cons First hotel I’ve encountered charges a fee to receive packages Dirty hotel No bathtub and water runs off on the floor Toilet issues Towels large enough for a child No house keeping Redundant breakfast Limited lightening surrounding hotel The noise was expected because the airport is close by No free shuttle services to & from Airport

The property was spacious and it was nice to have 2 bathrooms. There was a lot of outside noise, people talking outside our window and this property seemed to have long term renters that roamed about. It was walking distance of a gas station which was helpful. The lady who patrolled breakfast was a bit abrasive and closed the doors a few minutes prior to 9 and tried to keep a small family out citing they were late since it was nearly 9 and the room was very crowded we tried to take our breakfast to our room and was prohibited so if you're used to having breakfast in your room, you need to prepare to stay in the dining area.