Embassy Suites by Hilton Orlando International Dr ICON Park

The room was updated and clean, the breakfast was very good and the staff at the front counter were nice. Unfortunately, there are many reasons why I will not be coming back. When I booked there was no mention of the immense construction and redesign that was taking place during my stay. There was plastic sheeting up everywhere, the workers were blaring their music and it just felt like staying in a construction zone. Also, the shower had no separation from the toilet, so after I took a shower, the water pooled all around the toilet. It felt nasty. Also, the pool was dirty and needed to be skimmed. When I brought this to the attention of the hotel, they just closed the whole pool, very disappointed for my 9yo. Finally, my daughter left an Apple product in the room. When we got home she tracked it to that hotel (days later). But when I called lost and found, they said they did not have her electronic item. All in all, I would avoid this hotel.

The staff are cordial and helpful. The rooms are well maintained and spacious. The breakfast buffet was generous (including an omelette station). There is a happy hour for adults. The property is centrally located and walking distance or within a mile of restaurants, shopping and attractions. Although we didn’t use the pool it could use some cleaning. Enjoyed our stay and would recommend this location.

most of the people that work there where very friendly the cleaning people where so good and happy and friendly Breakfast lady i know her for many years always say good morning

I chose Embassy over the other Hotels because of the night cap that's offered. I stayed there 2 nights and only received tickets for one night. If this is a practice now, the guess should know. I could have easily booked one of the other locations for the second night. The staff was very accommodating and friendly. I don't think after spending money with a business you should pay for parking.

Hotel was undergoing renovation, so the seating areas available on the first floor/lobby were very limited, but were not hazardous. Pool was small for such a large hotel. Indoor/outdoor pool, not heated, so if temperature was cool/cold outside, the temperature in the pool was the same. No hot tub/spa available. Buffet breakfast was plentiful and very good, with omelets made to order! Fruit available was not varied- honey dew or pineapple. The evening “reception” was minimalist at best. Only 1 dish of veggies/dip/pretzels etc put out for the 2 hour timeframe. If you were not one of the first people there, you did got get any. Maybe was a snack for 10 people at the most. This was disappointing.