Name: Holiday Inn Express Vero Beach-West I-95 by IHG
Address: 9400 19th Lane, Vero Beach, Florida, United States of America, Vero Beach, Florida, US
Price range: $66–$114 per night
Rating: 8.1

What guests think

At Holiday Inn Express Vero Beach-West I-95 by IHG, guests frequently praise the clean rooms, friendly staff, and convenient location near I-95 and the outlet mall, while noting active renovations that cause occasional disruption and some maintenance issues.

A few reviews cite odors, dirty public areas, or ants. Rooms are often comfortable and spacious, but some mention hard mattresses, loud AC, dim bathrooms, humidity, or traffic and construction noise. Breakfast is widely liked, though renovations sometimes limited hot options and led to equipment or freshness issues. Expect a convenient stay with ongoing renovations and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and pool are available and generally appreciated. Ongoing renovations and maintenance in common areas caused some disruption, including damaged ceilings and construction noise.

Related guest reviews

6

Diana

Nov 30, 2024

·

Stayed 1 night

I have stayed here twice this month ..a couple of weeks apart. I do not understand why there has been no effort to fix the ceiling tiles in the lounge area, and no effort to repair the breakfast area. Last time I stayed i booked two rooms and did not get my deposit back My youngest son got married and i had other relatives stay. This location is convenient to visit my son and i would return in a couple of months but not when i feel.like the hotel is pocketing a deposit for no reason given. There are other hotels nearby. The rooms were comfy and clean ..there should be a better policy for returning a deposit.

4

Natalie

Apr 11, 2025

·

Stayed 6 nights

The hotel has an issue with their ceiling when you walked into the lobby and it was all falling down with big black buckets and mold everywhere and it was right by the breakfast foods. In addition room service was very lacking and had to keep asking for towels. The beds could definitely be replaced as well. The pool was absolutely disgusting. It was slimy and full of leaves we actually checked out a day early because of the hotel issues

6

Analia

Mar 9, 2025

·

Stayed 1 night

The staff is extremely friendly and we found the room comfortable. I should only mention that the ceiling in the breakfast area was completely destroyed, I think due to a broken pipe, and was full of moisture. Something totally unhealthy. I hope they solve this problem soon so that the quality-price ratio is appropriate.

8

Kyle

Nov 18, 2024

·

Stayed 1 night

Hotel itself is a good overnighter overall! Pools nice! I know they’re remodeling the place soo there’s some minor imperfections but nothing that’ll be too disruptive nor concerning . My only complaint was there were no cinnamon buns in the morning because of the remodeling which was heartbreaking to me but understandable at the same time! I just wish I knew that sooner prior to booking was all..

8

JOHN L

Nov 25, 2024

·

Stayed 1 night

It started off on the wrong foot when I wasn't told until I checked in that they're nice, hot breakfast was not being served during my stay. There was some renovation in the kitchen area and we settled for basically a continental breakfast and microwaveable sandwich. That was disappointing. Gross everything else was nice, Modern rooms, nice pool area. But I did not appreciate when a housekeeper walked in on me without knocking or announcing yourself. Luckily I was clothed and just watching TV

8

Shaneke

May 29, 2025

·

Stayed 3 nights

Great location, spacious rooms, friendly staff, nice gym, and great breakfast. Currently renovating.

10

Debbie

Jul 27, 2025

·

Stayed 5 nights

Hotel is going thru a remodel but everything was still available and clean.

10

Dawn

Nov 2, 2024

·

Stayed 2 nights

The front desk clerks went way above and beyond their job duties to accommodate the guests. Even though there was construction it was still clean and organized

6

David

Jul 28, 2025

·

Stayed 2 nights

It is great that the property is improving their building, during check in the workers were playing very loud music and the young man behind the counter was soft spoken and it was difficult to hear. The staff was great and everything went fine but the music was a bit overbearing.

8

Ian

Aug 28, 2023

·

Stayed 10 nights

Perfectly as hoped and described. Very convenient location as close to 2 major roads. Rooms are quiet and a decent size with food shower. There is a smallish pool with loungers which was very welcome and all in all excellent value. The free breakfast is a nice touch and has some reasonable choices of branded items. We used it every day of our 10 days and it was clean and adequate and appreciated.

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Cleanliness

Many guests describe the hotel as clean. However, recurring complaints mention odors, dirty or damp areas (including ceiling damage near the breakfast space), and occasional ants.

Related guest reviews

4

Natalie

Apr 11, 2025

·

Stayed 6 nights

The hotel has an issue with their ceiling when you walked into the lobby and it was all falling down with big black buckets and mold everywhere and it was right by the breakfast foods. In addition room service was very lacking and had to keep asking for towels. The beds could definitely be replaced as well. The pool was absolutely disgusting. It was slimy and full of leaves we actually checked out a day early because of the hotel issues

8

Cynthia

Sep 2, 2025

·

Stayed 2 nights

Loved the layout, the comfy beds, the FOOD! Great location, could walk to two different restaurants. Did not like the lighting in the bathroom, the landscaping was bad, and the elevator floor stayed dirty the whole weekend

10

Joe

Dec 8, 2025

·

Stayed 1 night

Place was very clean. Breakfast went above my expectations. Service excellent.

10

alan

Oct 28, 2024

·

Stayed 1 night

The man behind the desk was very cordial and very professional. A very pleasant stay. Room was very clean. Parking was great. I recommend it.

4

Patti

Jul 14, 2023

·

Stayed 1 night

We only stayed one night on our trip. The bathroom floor was filthy, the ceiling in the bathroom around the AC vent was either moldy or just dusty but black and the room was freezing cold.

10

Ellen

Aug 29, 2024

·

Stayed 1 night

exceptional staff and cleanliness

2

Alejandro

Sep 14, 2025

·

Stayed 2 nights

Carpet on the hallways stink like cigarette

10

Robert

Oct 26, 2025

·

Stayed 1 night

The employees and especially the GM were great people and the room was very clean!

2

Samaria

Mar 30, 2025

·

Stayed 2 nights

The property is in a state of disrepair. There were ants in our room.

10

Octavio

Mar 29, 2025

·

Stayed 1 night

Clean room and professional staff. Thank you for the good service.

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Rooms

Rooms are often comfortable and spacious, with some updated features. Several reviews cite hard mattresses, loud AC, dim bathroom lighting, humidity, and noise from the freeway or construction.

Related guest reviews

6

Paul

Feb 24, 2024

·

Stayed 1 night

Chipped furniture in room. Broken window shades; couldn’t look out window. Three tissues in Kleenex box.

6

laura

Mar 2, 2024

·

Stayed 1 night

Room smelled, very dark lighting, horrible water pressure and the ac was loud

6

Sandy

Nov 18, 2024

·

Stayed 2 nights

The hotel wasn’t terrible but I believe they’re undergoing renovations which was not shared before booking. The condition of the room was okay but veryyyyy humid our clothes, carpet and bed were very damp and had a little odor. The condition of the hotel wasn’t the best there were blocked off areas in the lobby, hot breakfast was not available (but they did accommodate the guests by supplying some quick grab breakfast which was appreciated), but I feel the condition of the hotel should have been communicated especially when guests are paying over $100/night to stay there.

8

Natalie

Dec 9, 2022

·

Stayed 2 nights

Everything was great except the mattresses. They were pretty hard.

8

Shaneke

May 29, 2025

·

Stayed 3 nights

Great location, spacious rooms, friendly staff, nice gym, and great breakfast. Currently renovating.

8

Ronald

Nov 27, 2024

·

Stayed 1 night

Comfortable bed, spacious room, nice on the go breakfast.

8

rosa

Oct 10, 2025

·

Stayed 1 night

Very nice. Comfortable beds. Nice breakfast . Friendly staff.

6

Robin

May 10, 2023

·

Stayed 1 night

The room was clean but very dark paint. Staff friendly. We booked a KING room but were told when we got there all they had was a queen bed. There was no price adjustment i guess due to being booked through Expedia. We will book directly through hotel from now on.

2

Joseph

Nov 11, 2023

·

Stayed 1 night

The bed felt like I was sleeping on the sidewalk we left at 3:30 in the morning to go home to sleep

6

Richard

Nov 11, 2025

·

Stayed 1 night

Convenient location just off the freeway but room was noisy due to location and construction.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, with several examples of going above and beyond. A few guests reported rudeness, housekeeping entering without knocking, ignored do not disturb signs, or unclear hold/late checkout policies.

Related guest reviews

4

Fernando

Aug 28, 2023

·

Stayed 1 night

The staff was very rude during the check-in and also with an issue in the room

10

Patrick

Feb 11, 2024

·

Stayed 1 night

Fast and easy check in, staff was very courteous and went above and beyond

10

Nicola

Dec 4, 2023

·

Stayed 3 nights

The hotel was clean and a good location. Big shout out to the breakfast lady and the gentleman who was at the front desk this morning. We had an early flight from Orlando and I’d told her we wouldn’t be there for breakfast today. She asked what time we had to leave and she, and front desk guy hustled to make sure we didn’t leave on an empty stomach. Housekeeping all greeted each morning. If I have one complaint, it’s the ac units in the bedroom. Was quite loud (though happy to have it on a weekend when temps were mid 80s) Well done to all the staff!

6

Kyle

Dec 23, 2024

·

Stayed 2 nights

Most of the stay was fine was disappointed that staff did not note or respect the do not disturb not quite ready notice though.

8

JOHN L

Nov 25, 2024

·

Stayed 1 night

It started off on the wrong foot when I wasn't told until I checked in that they're nice, hot breakfast was not being served during my stay. There was some renovation in the kitchen area and we settled for basically a continental breakfast and microwaveable sandwich. That was disappointing. Gross everything else was nice, Modern rooms, nice pool area. But I did not appreciate when a housekeeper walked in on me without knocking or announcing yourself. Luckily I was clothed and just watching TV

10

Phillip

Nov 17, 2025

·

Stayed 2 nights

Excellent service!

10

Steve

Jul 7, 2025

·

Stayed 2 nights

Staff was extremely friendly, helpful, and personable. Great people!

6

Eddie

Aug 1, 2023

·

Stayed 3 nights

Due to lack of staffing, I did not receive cleaning service. I had to leave my trash cans in the hallway in order for them to be dumped. I’m quite sure a manager knows how to bring up clean towels and wash clothes and make a bed. I asked for a late check out in order for my son to take a shower after his baseball game. I was told 1:00 wasn’t doable but 12:30 was. His game was over at 12. I saw the list of check out rooms. My room just could have been cleaned after the other rooms in the list. Staff was nice. Bed was very comfortable.

10

Frank

May 22, 2024

·

Stayed 1 night

Fantastic staff, helpful and accommodating

10

Rose

Mar 14, 2025

·

Stayed 2 nights

Shawna and the maids were exceptionally nice. The staff was wonderful.

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Location

Very convenient just off I-95 next to the outlet mall and near restaurants. A few guests noted freeway noise and that the beach requires a drive.

Related guest reviews

10

Bradley

Dec 21, 2024

·

Stayed 4 nights

Great place to stay! Right next to outlet mall and Cracker Barrel. 10min drive to the Jackie Robinson Training facility.

10

Kenneth

Dec 28, 2025

·

Stayed 1 night

Looked newly remodeled. Location near outlets and highway

8

andre

Feb 16, 2024

·

Stayed 1 night

Close to interstate and shopping

10

Mark

Dec 16, 2024

·

Stayed 2 nights

Stayed at Holiday Inn Express Vero Beach for 2 nights, Dec.13,14 for The Holiday Bazaar at The Vero Beach Outlets. Great stay! Easy, quick check in, room was large and beds comfy. Breakfast was very nice. Steak and Shake and Cracker Barrel flank this hotel on either side, so quite convenient. Outlet mall right next door. Right off 60 and I-95. Enjoyed the stay here!

10

Joseph

Nov 26, 2023

·

Stayed 1 night

Great location attached to the outlets and the Highway. Also good breakfast. It is a half hour to the beach though. Good value for the money.

8

Amber

Oct 3, 2023

·

Stayed 2 nights

The hotel is fine but it’s directly off I95 so be prepared for traffic noise.

8

Barry

Mar 16, 2025

·

Stayed 3 nights

Enjoyed our stay - conveniently located near the Outlet Mall. Would stay again.

6

Richard

Nov 11, 2025

·

Stayed 1 night

Convenient location just off the freeway but room was noisy due to location and construction.

8

Ian

Aug 28, 2023

·

Stayed 10 nights

Perfectly as hoped and described. Very convenient location as close to 2 major roads. Rooms are quiet and a decent size with food shower. There is a smallish pool with loungers which was very welcome and all in all excellent value. The free breakfast is a nice touch and has some reasonable choices of branded items. We used it every day of our 10 days and it was clean and adequate and appreciated.

8

jennifer

Jul 31, 2023

·

Stayed 1 night

Nice hotel convenient to I-95. Next door to a Cracker Barrel and within walking distance to the outlet mall. Great breakfast

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally enjoyed and considered a good value. During renovations, hot items were limited and there were occasional quality or equipment issues.

Related guest reviews

6

Sandy

Nov 18, 2024

·

Stayed 2 nights

The hotel wasn’t terrible but I believe they’re undergoing renovations which was not shared before booking. The condition of the room was okay but veryyyyy humid our clothes, carpet and bed were very damp and had a little odor. The condition of the hotel wasn’t the best there were blocked off areas in the lobby, hot breakfast was not available (but they did accommodate the guests by supplying some quick grab breakfast which was appreciated), but I feel the condition of the hotel should have been communicated especially when guests are paying over $100/night to stay there.

8

Kyle

Nov 18, 2024

·

Stayed 1 night

Hotel itself is a good overnighter overall! Pools nice! I know they’re remodeling the place soo there’s some minor imperfections but nothing that’ll be too disruptive nor concerning . My only complaint was there were no cinnamon buns in the morning because of the remodeling which was heartbreaking to me but understandable at the same time! I just wish I knew that sooner prior to booking was all..

10

Nicola

Dec 4, 2023

·

Stayed 3 nights

The hotel was clean and a good location. Big shout out to the breakfast lady and the gentleman who was at the front desk this morning. We had an early flight from Orlando and I’d told her we wouldn’t be there for breakfast today. She asked what time we had to leave and she, and front desk guy hustled to make sure we didn’t leave on an empty stomach. Housekeeping all greeted each morning. If I have one complaint, it’s the ac units in the bedroom. Was quite loud (though happy to have it on a weekend when temps were mid 80s) Well done to all the staff!

8

JOHN L

Nov 25, 2024

·

Stayed 1 night

It started off on the wrong foot when I wasn't told until I checked in that they're nice, hot breakfast was not being served during my stay. There was some renovation in the kitchen area and we settled for basically a continental breakfast and microwaveable sandwich. That was disappointing. Gross everything else was nice, Modern rooms, nice pool area. But I did not appreciate when a housekeeper walked in on me without knocking or announcing yourself. Luckily I was clothed and just watching TV

10

Joe

Dec 8, 2025

·

Stayed 1 night

Place was very clean. Breakfast went above my expectations. Service excellent.

10

Richard

Dec 9, 2024

·

Stayed 2 nights

Clean, good staff, Excellent breakfast!

4

Jennifer

Apr 26, 2025

·

Stayed 2 nights

No lighting in the bathroom! The only light in the bathroom was an ambient light behind the mirror. There were people smoking marijuana by the pool, the pancake machine was not working and the biscuits were not fully cooked. Morning front desk staff seemed very annoyed to be there much less being asked to do anything including checking us out. We will not stay there again.

10

Anthony

Feb 4, 2024

·

Stayed 1 night

Good to know the hotel is clean and welcoming. Friendly staff and great breakfast.

8

Ian

Aug 28, 2023

·

Stayed 10 nights

Perfectly as hoped and described. Very convenient location as close to 2 major roads. Rooms are quiet and a decent size with food shower. There is a smallish pool with loungers which was very welcome and all in all excellent value. The free breakfast is a nice touch and has some reasonable choices of branded items. We used it every day of our 10 days and it was clean and adequate and appreciated.

10

Traci

Jul 7, 2023

·

Stayed 3 nights

The male at the front desk that checked me in is not very friendly at all !! But the rest of the staff is great. This place is cold clean and quiet!! The breakfast could use some fresh food. We were there Monday thru Thursday and all bagels and bread was hard as a rock… bananas were not fresh cereal is on the stale side… biscuits were hard all 4 days… but all in all they do try… And I will definitely be back and I highly recommend this place…

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AI-generated summary based on recent guest reviews

Month	Average price
January	$132
February	$172
March	$178
April	$114
May	$87
June	$84
July	$85
August	$112
September	$109
October	$98
November	$101
December	$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $77	15 $77	16 $77	17 $79	18 $79	19 $76
20 $66	21 $66	22 $68	23 $68	24 $72	25 $81	26 $74
27 $67	28 $72	29 $72	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $96	3 $96
4 $81	5 $84	6 $85	7 $85	8 $98	9 $112	10 $114
11 $91	12 $97	13 $80	14 $85	15 $85	16 $92	17 $104
18 $82	19 $80	20 $90	21 $81	22 $81	23 $89	24 $86
25 $82	26 $79	27 $85	28 $88	29 $85	30 $86	31 $89

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed, Accessible (1 Bed, Comm, Mobility Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Access Tub)

Standard Room, 1 King Bed (Leisure)

Standard Room

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Vero Beach-West I-95 by IHG

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Prices for upcoming dates