Name: Sonesta ES Suites Atlanta Kennesaw Town Center
Address: 3443 Busbee Drive, Town Center, Kennesaw, Georgia, United States of America, Atlanta (and vicinity), Cobb County, US
Price range: US$102–US$147 per night
Rating: 8.48

What guests think

At Sonesta ES Suites Atlanta Kennesaw Town Center, travelers highlight spacious apartment style suites with kitchens and two bedroom options, a generally convenient location near KSU and dining, and often friendly staff suited to families, teams, and longer stays.

However, reviews frequently mention inconsistent upkeep, including pet odors, worn furnishings, and occasional pests or maintenance issues. Amenities draw mixed feedback: periodic pool or elevator outages, limited or dark parking with nightly fees, but useful extras like grills, a basketball area, laundry, and pet-friendly spaces. Breakfast ranges from satisfying hot options to repetitive or unpopular items, and coffee quality varies. Expect roomy, value-focused suites with convenience, but variable condition and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests note recurring pool closures and an occasional broken elevator, plus paid parking that can be limited or poorly lit. Outdoor perks like grills, a basketball area, laundry, and a small workout room are appreciated.

Related guest reviews

10

Diane

21 Jan 2024

·

Stayed 1 night

The only setback was having to walk to another building to use the workout room/ dining area.

8

Janel

25 Jul 2025

·

Stayed 3 nights

The pool was closed the whole time during our stay as well as a broken elevator in our building. We did make use of the bbq area for a family event. The suites were perfect for a few nights stay.

6

Patricia

28 Jul 2025

·

Stayed 3 nights

Very disappointed that the pool was closed and the elevator broken. It would have been nice if they would have let people know this before I booked or given a discount.

6

Jennifer

25 Jul 2025

·

Stayed 8 nights

Overall our stay was good. The room was clean but it has not been maintained very well. The refrigerator had dents in it, both showers leaked and one of the toilets constantly ran. During our stay the pool was closed for maintenance, the elevator didn’t work, and the basketball hoop was down so the amenities that we were counting on for our kids did not exist.

10

Deyanira

17 Oct 2024

·

Stayed 1 night

Everything was great but the parking lot was too dark

6

Brandon Valente

3 Jul 2023

·

Stayed 5 nights

On site laundry facilities were clutch

4

Jennifer

26 Jul 2025

·

Stayed 3 nights

There were ants in the room. The couch bed was broken, so it took 2 peoples places to sleep away. The pool was broken the week we were there

8

victor

28 Oct 2023

·

Stayed 1 night

Nice rooms , clean , convenient location. Only negative is as a guest you have to pay for parking. I think that is ridiculous. Even though I liked the hotel I wouldn’t stay there again as a matter of principle due to a per night parking fee

10

jimmy

12 Oct 2024

·

Stayed 3 nights

Great place to stay with a family. A much better options as opposed to a standard hotel room. Basketball court and pool!

8

Susan

15 Sept 2024

·

Stayed 2 nights

Don't understand why one has to pay for parking. Was not in the inner city.

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Cleanliness

Cleanliness is inconsistent: many find rooms tidy, but others report pet odors, damp carpets, pests (roaches or bug bites), and missed or infrequent housekeeping. Some fixtures and dishes arrive unclean, and strong deodorizers are sometimes used to mask smells.

Related guest reviews

2

Jiddy

13 Apr 2025

·

Stayed 3 nights

Baby Roaches in my room i was heart broken I’ve spent thousands of dollars at this location only got refunded for one night out of 3 i really love the location My

6

Kayy

6 Jul 2025

·

Stayed 2 nights

The location was nice. The breakfast was average. The room was mostly clean. We loved the room setup. Bathrooms were clean. Kitchen was clean and stocked. The carpet was damp. We assume they had to shampoo the carpets due to a pet being there before us. There was pet hair in some spots and we didn’t bring our pets. The couch pillows wreaked of animal pee. And we only figured that out after we relaxed across the couch and the odor smacked us. It was horrendous. The pool was clean but there was a group there taking up majority of the pool playing football in the water. Wasn’t very enjoyable and there were others gathering around and also complaining amongst themselves because they wanted to enjoy the pool too but couldn’t. The gas grill wouldn’t light so we didn’t get to grill like we’d intended. They should really set the rooms up for pet only rooms so that those of us not traveling with pets aren’t placed in rooms that others pets had been in. I didn’t notice until after the fact the other reviews on their site of people complaining about pet urine in their beds. Other than that it was an okay stay.

6

Tanisha

2 Feb 2024

·

Stayed 5 nights

its a nice place to stay but the only thing i dislike is that they don't clean the rooms everyday only if you staying seven days straight...

2

KATHY

21 Jul 2025

·

Stayed 3 nights

The staff was very nice & breakfast was excellent Room was dirty saw a big roach , pull out cos h was dirty & the mattress was trash Visited from NJ @ only booked because of the so called beautiful pool online… well the pool was broken & they never notified me !

6

Regina

10 Jun 2023

·

Stayed 4 nights

2 complaints - They only clean on Mon and Wed. We arrived on Thursday. Requested a cleaning or fresh towels on Saturday for Sunday because you have to request it a day in advance. And would you believe it, they did NOT. Lastly, the continental breakfast was not good. It should be free. So glad there were restaurants near by.

6

Susan

26 Nov 2023

·

Stayed 1 night

Bathroom was not clean, toilet ran. Hair in towels.

6

David

25 Jun 2025

·

Stayed 4 nights

Had a problem with bug bites not sure if they where fleas or bed bugs!!!

2

Kelly

21 Oct 2025

·

Stayed 2 nights

I am allergic to mold and there was mold there and I was so sick for 2 nights with pressure on my nose and headaches. I have never stay a hotel that has mold in it. The ice marker didn't work, either. It is nice hotel, tho but there was mold in it and it made me sick. Good breakfast, tho.

4

Craig

20 Oct 2025

·

Stayed 5 nights

Room had severe water damage throughout the room. Wall paper peeling off. Paint bubbled. Holes in drywall next to tube. Room stank of mold. In the hall the had these air freshers that filled the halls with perfume. Made it almost impossible to breathe. It actually took away your breath some mornings it was so strong

10

STEPHEN

29 Sept 2025

·

Stayed 2 nights

Room was, as always, exceptionally clean and comfortable! Staff welcoming, accomodating and professional.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment style with full kitchens and layouts that suit families or longer stays. Common drawbacks include worn or uncomfortable sofa beds, occasional HVAC or noise issues, and some aging appliances or furniture.

Related guest reviews

10

Laura

24 Sept 2025

·

Stayed 3 nights

Was perfectly satisfied. I am in a wheelchair and the accessible room worked great. Bathroom and shower worked with no problems. Plenty of space in the rooms. Would recommend to anyone needing true accessibility.

8

wesley

14 Jul 2025

·

Stayed 1 night

The couch cushions were sunken in. I was in room A105. You really could not sit on the couch without feeling like you were going down in between the cushions.

10

Daphne

16 Jul 2025

·

Stayed 5 nights

We have never stayed at a Sonesta Suites, but moving forward we will always stay at one if they are located where we travel. The set up of the 2 bedroom suite is ideal for a family with children.

4

Ashley

20 Jul 2025

·

Stayed 2 nights

The AC unit didn’t cool. The smell of wet dog wreaked in the room we had. 228 in B building.

10

meliss

28 Nov 2025

·

Stayed 1 night

breakfast was wonderful.. The cable box in our living room room needs to be replaced and the pull out couch. Wonderful and quiet area

10

Kimberly

6 Oct 2024

·

Stayed 2 nights

Clean spacious room with comfy bed, good water pressure, simple kitchen, and two big TVs. Hot breakfast. Great value.

8

Louis

15 Mar 2025

·

Stayed 2 nights

Overall, fine accommodations. I only have two comments: 1. Walls between the rooms seemed very thin..... While laying in bed, I can almost entirely hear the conversation and TV coming from the couple in the room behind me 2. The living room area of the room seemed to have inadequate lighting.... Only one light near the kitchen, nothing in the center of the room, and one table lamp near the desk.... It did make for dim conditions while trying to work at the desk Other than those two very small issues, a fine property to stay at.

4

Katrina

31 Aug 2025

·

Stayed 2 nights

The room could use an upgrade. The sofa was sunken because of the old worn mattress and when i told sthe front desk I was offered an air mattress to sleep on the floor. UNACCEPTABLE

10

Chris

29 Sept 2025

·

Stayed 2 nights

Clean room amd spacious

6

Marc

2 Sept 2025

·

Stayed 5 nights

Let's clarify a few things: The hotel staff? Fantastic. The room layout? Literally the BEST my friends and I have been in — with 2 separate bedrooms an a common area. Clean and well furnished bathrooms. A great kitchen. ALL AMAZING. But, here's where we are going to be nitpicky. 1. The couch and chair in the common area are AWFUL. Slippery-slidy pleather with the couch cushions "leaning in" to the middle of the couch itself unless you "perch" on the edge of the underlying metal bars. The chair cusion does the same thing off the edge of the chair. Just weird. 2. NOT the fault of the hotel, but didn't make for a great stay: one evening the fire alarm was pranked 3x, going until 1:30 AM. 3. I know this is a personal gripe... but 2 mornings in a row, the breakfast bar egg option were egg-and-cheese omelets. I hate cheese in my eggs, so, it made for some less than stellar. Pair this with a pancake maker that produces hard-as-nails pancakes... ew.

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Service

Staff are frequently described as friendly and accommodating. Still, some guests experienced unhelpful interactions and frustrations with policies or communication (early check in, deposits, third party bookings) and limited housekeeping cadence.

Related guest reviews

2

Sarah

9 Oct 2024

·

Stayed 1 night

So I pay using a Pay in 4 yet the hotel doesn't accept it?? You know you should let people know if physical cards are required for this. Getting away from the hurricane is stressful enough, but the fact the woman wasn't sympathetic or trying to help made it much worse. This was a terrible experience, we had to leave because we maxed out our funds getting our house prepared and this was the money we had to pay for it.

6

Bernardo

6 Sept 2025

·

Stayed 2 nights

Terrible staff. Very unpolite and not helpful.

10

Eula

22 Mar 2025

·

Stayed 2 nights

Excellent service.

2

Pamela

18 May 2025

·

Stayed 2 nights

Really bad customer service, and the air conditioner didn’t work! The room was extremely hot! Front desk people didn’t help at all!

6

Rose

18 May 2025

·

Stayed 1 night

Front desk morning staff is terrible, requested an early check in week or couple days before stay no answer from staff, did inform will be arriving at 8:30 in the morning. Did arrive at 8:27 am was told no room was available front desk inform me that I should’ve book for extra night knowing that if I didn’t show my reservation would be cancel. After driving 8 hours from Florida had to wait until 3 pm to check in . Yeah definitely didn’t like my stay . Room was clean property very nice.

10

Jamie

1 Sept 2025

·

Stayed 1 night

Amazing stay. The staff was very friendly and accomodating. The desk staff was great as well.

10

Anisha

24 Aug 2025

·

Stayed 1 night

The ladies that were at the front desk when I checked in were amazing! Thank you for a smooth, professional, kind, and happy check in experience!

4

Matthew

7 Mar 2023

·

Stayed 5 nights

Wouldnt honor reservation made with Expedia. Said they had no affiliation with them.

10

Jamie

9 Sept 2025

·

Stayed 2 nights

Grrat Stay. Reception was very welcoming and friendly.

10

Becky

31 Jul 2023

·

Stayed 5 nights

The staff was SO helpful and nice. We loved our stay here, the rooms are spacious, clean, and the kitchen was perfect for our extended stay. Also close to Lakepoint for baseball tournaments…. Will certainly stay again!!

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Location

Convenient for KSU, restaurants, shopping, and highway access, and often quiet. A few reviews mention dark parking areas or safety concerns.

Related guest reviews

10

Russell

11 Aug 2025

·

Stayed 2 nights

Lot’s of dining options for all meals. The room was very comfortable and the bed was very comfortable. Parking was a breeze and the location was central to our needs. Also, a bus stop was just in front of the hotel if needed.

10

Robin

22 Sept 2025

·

Stayed 3 nights

Great location to attend KSU events. Walking distance to lots of restaurants, friendly staff.

10

Deyanira

17 Oct 2024

·

Stayed 1 night

Everything was great but the parking lot was too dark

10

Kate

3 Dec 2024

·

Stayed 2 nights

The location was great, very convenient to dining and shopping options. Plenty of parking. The room has plenty of space and had everything we needed for a family stay.

10

Kristine

18 Aug 2024

·

Stayed 1 night

Great location and convenient to many shops, restaurants, etc. Property was clean and staff was friendly.

2

Stephanie

1 Oct 2023

·

Stayed 6 nights

Hotel is very unsafe. Our truck was stolen from the parking lot and we were approached every time we went to leave or arrive back to our room. We felt very uneasy and ended up leaving early in our 6 night stay. No cameras inside or out. It’s a huge risk to stay here.

10

Jennifer

18 Aug 2025

·

Stayed 2 nights

Really enjoyed my stay here! It's in a great part of town, convenient to so much, including food options and the highways. It's quiet and has a decent dog area. Customer Service was great. The breakfast was a little tired, but good. The bed was super comfortable and the bathroom really clean. Some crumbs under the bed and in the corners of the room...my dogs found something on the floor and ate it. So need to pay attention to that a bit more.

10

Hannah

8 Nov 2024

·

Stayed 3 nights

Location was good.

8

Dan

4 Jul 2025

·

Stayed 9 nights

Excellent location

8

Jason

11 May 2025

·

Stayed 1 night

Our room has plenty of space, it's in proximity to tons of restaurants and stores, and there are walkable places to eat. It's quiet and clean. Great spot!

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Dining

Hot breakfast is a plus for many, but quality and variety are inconsistent. Common complaints include repetitive egg and cheese items, unpopular breakfast tacos, and weak coffee, while others found it satisfying.

Related guest reviews

8

Carol J.

23 Jan 2025

·

Stayed 7 nights

We will definitely stay here again. Awesome front desk. Good breakfast including pancakes, eggs, sausages as well a fruit, bagels, muffins and of course hot cocoa, tea, and coffee.

10

George

18 Jun 2025

·

Stayed 1 night

Everything was great except the breakfast. Tacos for breakfast was a terrible choice. Don’t know who made that decision, but this was BREAKFAST. In the north or south, tacos are not served for the morning meal.

10

Norman

30 May 2024

·

Stayed 2 nights

Spacious room. Clean. Comfortable bed. Convenient location. Great breakfast.

10

meliss

28 Nov 2025

·

Stayed 1 night

breakfast was wonderful.. The cable box in our living room room needs to be replaced and the pull out couch. Wonderful and quiet area

10

Michael

3 Jun 2025

·

Stayed 4 nights

Professional service, great breakfast and courteous staff.

8

Mary

9 May 2024

·

Stayed 5 nights

I My bed sheet and towel had a stains. Wear and tear visible in the building structure. Breakfast food could be better.

6

Juan

25 Jun 2025

·

Stayed 23 nights

I had an extended stay at this property. The staff attention were really good. The downside for me were the breakfast options pretty much the same everyday. I did not care for the coffee, it was very week in flavor, more like hot dirty water than coffee. For ice, it was a daily inconvenience as I had to get it from the receptionist since the fridge ice making wasn't working

8

Leonard

19 May 2025

·

Stayed 2 nights

Best mattress I've had at a hotel! (Firm) Breakfast staff exceptionally nice AND helpful and efficient. Need more parking, especially Handicapped. Ridiculous to charge $6 for parking. TERRIBLE cheap 1-ply toilet paper. I went to supermarket to buy my own!

8

Zachary

4 Jul 2024

·

Stayed 2 nights

Everything was great except the breakfast was subpar and even though it was hot did not taste fresh.

6

Marc

2 Sept 2025

·

Stayed 5 nights

Let's clarify a few things: The hotel staff? Fantastic. The room layout? Literally the BEST my friends and I have been in — with 2 separate bedrooms an a common area. Clean and well furnished bathrooms. A great kitchen. ALL AMAZING. But, here's where we are going to be nitpicky. 1. The couch and chair in the common area are AWFUL. Slippery-slidy pleather with the couch cushions "leaning in" to the middle of the couch itself unless you "perch" on the edge of the underlying metal bars. The chair cusion does the same thing off the edge of the chair. Just weird. 2. NOT the fault of the hotel, but didn't make for a great stay: one evening the fire alarm was pranked 3x, going until 1:30 AM. 3. I know this is a personal gripe... but 2 mornings in a row, the breakfast bar egg option were egg-and-cheese omelets. I hate cheese in my eggs, so, it made for some less than stellar. Pair this with a pancake maker that produces hard-as-nails pancakes... ew.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$89
February	US$100
March	US$102
April	US$95
May	US$110
June	US$142
July	US$132
August	US$105
September	US$109
October	US$95
November	US$92
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $140	17 $108	18 $117	19 $118
20 $106	21 $104	22 $104	23 $102	24 $104	25 $120	26 $116
27 $106	28 $110	29 $107	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $123	3 $120
4 $114	5 $112	6 $112	7 $119	8 $146	9 $145	10 $147
11 $129	12 $112	13 $112	14 $112	15 $112	16 $120	17 $122
18 $112	19 $112	20 $112	21 $112	22 $112	23 $122	24 $121
25 $112	26 $112	27 $112	28 $112	29 $110	30 $121	31 $124

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Accessible (Mobility Tub)

Superior Suite, Multiple Beds (Two Bedroom)

Suite, 1 King Bed with Sofa Bed, Accessible (Hearing One Bedroom)

Superior Suite, 1 King Bed with Sofa Bed (One Bedroom)

Deluxe Room, 1 King Bed with Sofa Bed (Studio)

Suite, 1 King Bed with Sofa Bed, Accessible (Mobility Tub One Bedroom)

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Room, 1 King Bed with Sofa Bed, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing Two Bedrooms)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta ES Suites Atlanta Kennesaw Town Center

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