Best Western Plus Caldwell Inn & Suites
US$136
/ night
Avg. for November
Prices for Best Western Plus Caldwell Inn & Suites
Select dates to see prices and availability
US$136
/ night
Avg. for November
Monthly average prices
Nightly prices at Best Western Plus Caldwell Inn & Suites average US$121 in the cheapest month (December) and US$157 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$122 |
| February | US$130 |
| March | US$131 |
| April | US$130 |
| May | US$140 |
| June | US$149 |
| July | US$152 |
| August | US$157 |
| September | US$142 |
| October | US$143 |
| November | US$136 |
| December | US$121 |
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Nov · US$136
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Most expensive: August (~US$157)
Cheapest: December (~US$121)
About this property
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the...
Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Caldwell? This hotel has 1325 square feet (119 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Best Western Plus Caldwell Inn & Suites. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 81 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
A stay at Best Western Plus Caldwell Inn & Suites places you in the heart of Caldwell, within a 5-minute drive of Canyon County Fairgrounds and College of Idaho. This hotel is 1.3 mi (2 km) from Orma J. Smith Museum of Natural History and 1.3 mi (2 km) from Our Memories Indian Creek Museum.
What's nearby
Canyon County Fairgrounds(0.8 Miles)
Glen L. and Ruth Evans Gem and Mineral Collection(1.1 Miles)
College of Idaho(1.1 Miles)
Orma J. Smith Museum of Natural History(1.2 Miles)
Whittenberger Planetarium(1.2 Miles)
Our Memories Indian Creek Museum(1.4 Miles)
Caldwell Train Depot(1.6 Miles)
Fairview Golf Course(2.1 Miles)
West Valley Medical Complex(2.1 Miles)
Deer Flat National Wildlife Refuge Visitor Center(5.8 Miles)
Regal Edwards Nampa Spectrum(5.9 Miles)
Boise River(6.5 Miles)
Purple Sage Golf Course(6.7 Miles)
Nampa Civic Center(7.7 Miles)
Weston Winery(7.7 Miles)
The preferred airport for Best Western Plus Caldwell Inn & Suites is Boise Airport (BOI)(25.7 Miles)
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Location
908 Specht Avenue, Caldwell, Idaho, United States of America
Canyon County Fairgrounds (0.8 Miles)
Glen L. and Ruth Evans Gem and Mineral Collection (1.1 Miles)
College of Idaho (1.1 Miles)
Orma J. Smith Museum of Natural History (1.2 Miles)
Whittenberger Planetarium (1.2 Miles)
Our Memories Indian Creek Museum (1.4 Miles)
Room options
3
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
4
Suite, 1 King Bed (Larger Room)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
3
Standard Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
340 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Suite, 2 Queen Beds (Larger Room)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
3
Standard Room, 2 Queen Beds, Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
5
Suite, 1 King Bed, Accessible, Bathtub (Larger Room)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Microwave
4
Executive Suite, Multiple Beds (Larger Room)
Room details
4× Extra-Large Double Beds
Sleeps 8
Air ConditioningWi-Fi (Free)Microwave
3
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Microwave
3
Family Suite, Multiple Beds, Refrigerator & Microwave
Room details
4× Large Double Beds
Sleeps 8
460 ft²
Air ConditioningWi-Fi (Free)Refrigerator
3
Standard Room, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 2
340 ft²
Air ConditioningWi-Fi (Free)Microwave
Guest reviews of Best Western Plus Caldwell Inn & Suites
7.8
Good
Based on 1,001 verified reviews
Who stays here?
Business
18%
Couple
23%
Family
45%
Group
6%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Best Western Plus Caldwell Inn & Suites highlight clean, comfortable rooms, friendly staff, and a hot breakfast, alongside a pool and hot tub, but also note dated decor, intermittent maintenance issues, and policy or billing frustrations.
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What guests think
Reviews of Best Western Plus Caldwell Inn & Suites highlight clean, comfortable rooms, friendly staff, and a hot breakfast, alongside a pool and hot tub, but also note dated decor, intermittent maintenance issues, and policy or billing frustrations.
The location is convenient to the freeway and College of Idaho, though some guests report traffic, train, or construction noise. Rooms vary from very spacious family suites to units with loud HVAC, humidity, or a confusing Wi‑Fi setup. Housekeeping can be inconsistent on longer stays, and a single elevator serves the building and can be slow. Overall, expect solid basics with occasional inconveniences.
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AI-generated summary based on recent guest reviews
Facilities
Indoor pool and hot tub are popular and generally warm, though a few guests reported closures or the hot tub not working. Only one elevator serves the property and can be slow; the fitness room is small and was closed for one guest.
Related guest reviews
4
Ryan
21 Jan 2025
·
Stayed 3 nights
Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.
Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.
8
Andrea
6 May 2024
·
Stayed 1 night
Enjoyed this property it was a convenient location. The breakfast waa great and options were wonderful. The property appeared to be clean and the room was nice and spacious. The pool was amazing nice and warm and the hot tub was actually a hot tub. The downside was there was only 1 elevator that took a little long and the 3rd floor ice machine wasnt working.
Enjoyed this property it was a convenient location. The breakfast waa great and options were wonderful. The property appeared to be clean and the room was nice and spacious. The pool was amazing nice and warm and the hot tub was actually a hot tub. The downside was there was only 1 elevator that took a little long and the 3rd floor ice machine wasnt working.
8
Brooke
1 Jul 2025
·
Stayed 2 nights
The hotel was very humid. The hot tub didn’t work, but the pool was cold and perfect. I loved the clothesline in the shower, that was super convenient. The bed was hard, so if you like a firmer bed this hotel is perfect for you
The hotel was very humid. The hot tub didn’t work, but the pool was cold and perfect. I loved the clothesline in the shower, that was super convenient. The bed was hard, so if you like a firmer bed this hotel is perfect for you
8
Sheri
22 Jul 2025
·
Stayed 1 night
Room was great but the beds were very firm. Breakfast was pretty good. Only one elevator. Only one bathroom for our 2 bedroom suite however the bathroom was very spacious and had a deep jetted tub along with a separate shower. The pool was very nice and big and I loved the outdoor patio with glass windows to watch your kids swim inside. The hot tub was nice & relaxing and they had a bathroom in the pool room which was very convenient. I would stay again.
Room was great but the beds were very firm. Breakfast was pretty good. Only one elevator. Only one bathroom for our 2 bedroom suite however the bathroom was very spacious and had a deep jetted tub along with a separate shower. The pool was very nice and big and I loved the outdoor patio with glass windows to watch your kids swim inside. The hot tub was nice & relaxing and they had a bathroom in the pool room which was very convenient. I would stay again.
8
Jeremy
29 Jun 2024
·
Stayed 1 night
Liked the pool (yes parents, it’s actually warm enough to enjoy time w your kids).
Liked the pool (yes parents, it’s actually warm enough to enjoy time w your kids).
10
Jerry
14 Oct 2025
·
Stayed 5 nights
Comfortable, breakfast was good, and enjoyed the pool and hot tub.
Comfortable, breakfast was good, and enjoyed the pool and hot tub.
8
Joshua
22 Jul 2024
·
Stayed 3 nights
Great stay, only interacted with staff at check in pool areas were nice and clean
Great stay, only interacted with staff at check in pool areas were nice and clean
2
Jamie
22 Mar 2023
·
Stayed 3 nights
We left early the hotel pool was closed and no notification was given prior. We asked for a refund for one night and was denied. We still left and will never return.
We left early the hotel pool was closed and no notification was given prior. We asked for a refund for one night and was denied. We still left and will never return.
8
Maria
14 Apr 2025
·
Stayed 2 nights
We enjoyed our stay, we also appreciate that we could have our 2 dogs there as well. Something that I think can improve is the lighting. The room that I was in seemed to only have lights on one side of the room and the pool room is a lot to warm. My fiance and I had a hard time staying in there to enjoy the pool and hot tub because the room that they are in felt muggy and way too warm. Other than those two things the hotel was great.
We enjoyed our stay, we also appreciate that we could have our 2 dogs there as well. Something that I think can improve is the lighting. The room that I was in seemed to only have lights on one side of the room and the pool room is a lot to warm. My fiance and I had a hard time staying in there to enjoy the pool and hot tub because the room that they are in felt muggy and way too warm. Other than those two things the hotel was great.
10
Kimberly
27 May 2024
·
Stayed 3 nights
When we checked in, the lady at the front desk came to our room to make sure everything was good for us (my husband is in a wheelchair). I so appreciated her attention and care! All of the hotel employees were kind and helpful! Breakfast had many tasty options, which was appreciated. The rooms were clean as was the rest of the hotel. Loved the heated pool and hot tub! The workout room was small, but all of the equipment was nice and worked, and had cold water available, which was awesome. Only thing that could be improved is some air circulation in there! It was stuffy! But that's okay...I just sweat more when I worked out! lol! Thanks for the great accomodations! Will definitely stay there again on our next trip and I recommended this hotel to a friend!
When we checked in, the lady at the front desk came to our room to make sure everything was good for us (my husband is in a wheelchair). I so appreciated her attention and care! All of the hotel employees were kind and helpful! Breakfast had many tasty options, which was appreciated. The rooms were clean as was the rest of the hotel. Loved the heated pool and hot tub! The workout room was small, but all of the equipment was nice and worked, and had cold water available, which was awesome. Only thing that could be improved is some air circulation in there! It was stuffy! But that's okay...I just sweat more when I worked out! lol! Thanks for the great accomodations! Will definitely stay there again on our next trip and I recommended this hotel to a friend!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests reported clean rooms and common areas, but there are recurring complaints about odors, hair, stained or worn surfaces, and occasional missed or delayed housekeeping.
Related guest reviews
10
Rodney
9 Dec 2024
·
Stayed 1 night
Very Clean.
Very Clean.
4
Ryan
21 Jan 2025
·
Stayed 3 nights
Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.
Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.
10
Julie
6 Feb 2023
·
Stayed 2 nights
Very convenient location, friendly and helpful front staff. Room was comfortable. The carpets need upgrading badly and the bathroom floors and shower definitely weren't cleaned very well. Breakfast was the normal fair. Overall I would stay again.
Very convenient location, friendly and helpful front staff. Room was comfortable. The carpets need upgrading badly and the bathroom floors and shower definitely weren't cleaned very well. Breakfast was the normal fair. Overall I would stay again.
6
PATTY
18 Aug 2023
·
Stayed 2 nights
Staff was great, the room itself was clean, but the carpet was old and filthy. It had a very musty smell and even though we left the window open the smell was very strong.
Staff was great, the room itself was clean, but the carpet was old and filthy. It had a very musty smell and even though we left the window open the smell was very strong.
10
jim
5 Oct 2024
·
Stayed 1 night
Clean and well kept. Nice staff. Room was clean and beds comfortable. Check in/out were quick and easy.
Clean and well kept. Nice staff. Room was clean and beds comfortable. Check in/out were quick and easy.
6
Shannon
30 Nov 2025
·
Stayed 3 nights
The bathroom faucet was broken and kept leaking. The room was never cleaned in 3 nights that we spent. The front desk staff was great. Older hotel that needs some updating.
The bathroom faucet was broken and kept leaking. The room was never cleaned in 3 nights that we spent. The front desk staff was great. Older hotel that needs some updating.
10
Wilton
25 Sept 2025
·
Stayed 4 nights
Our room was clean and fresh, with a very comfortable bed. The room was spacious. There was no noise from other guests or outside traffic.
Our room was clean and fresh, with a very comfortable bed. The room was spacious. There was no noise from other guests or outside traffic.
6
Dale
26 Jul 2025
·
Stayed 1 night
Could have used a mop job on the bathroom floor
Could have used a mop job on the bathroom floor
4
Megan
2 Dec 2023
·
Stayed 1 night
I found a ton of black hair in my bed, one of the more dirty hotels I’ve stayed in. Staff was nice. All the tile floors in our room were old and cracked. Hotel needs a remodel.
I found a ton of black hair in my bed, one of the more dirty hotels I’ve stayed in. Staff was nice. All the tile floors in our room were old and cracked. Hotel needs a remodel.
2
Shannon
29 Sept 2025
·
Stayed 1 night
Do not stay there unless you like other peoples hair and the smell of mildew!!! Horrible stay!!!!
Do not stay there unless you like other peoples hair and the smell of mildew!!! Horrible stay!!!!
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from very spacious family suites to more basic spaces; many find beds comfortable, while others mention very firm mattresses and loud HVAC. Some reported traffic or hallway noise, humidity, and a confusing Wi‑Fi setup.
Related guest reviews
8
Mary
20 Jul 2024
·
Stayed 4 nights
The air conditioning unit was super loud. It kicked on and off approximately every 10 mins and it made a really loud noise
The air conditioning unit was super loud. It kicked on and off approximately every 10 mins and it made a really loud noise
4
Ryan
21 Jan 2025
·
Stayed 3 nights
Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.
Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.
10
Rojelio
18 Aug 2025
·
Stayed 2 nights
The room was clean. The beds were comfortable and the shower was great. I would stay here again.
The room was clean. The beds were comfortable and the shower was great. I would stay here again.
8
Brooke
1 Jul 2025
·
Stayed 2 nights
The hotel was very humid. The hot tub didn’t work, but the pool was cold and perfect. I loved the clothesline in the shower, that was super convenient. The bed was hard, so if you like a firmer bed this hotel is perfect for you
The hotel was very humid. The hot tub didn’t work, but the pool was cold and perfect. I loved the clothesline in the shower, that was super convenient. The bed was hard, so if you like a firmer bed this hotel is perfect for you
8
Sheri
22 Jul 2025
·
Stayed 1 night
Room was great but the beds were very firm. Breakfast was pretty good. Only one elevator. Only one bathroom for our 2 bedroom suite however the bathroom was very spacious and had a deep jetted tub along with a separate shower. The pool was very nice and big and I loved the outdoor patio with glass windows to watch your kids swim inside. The hot tub was nice & relaxing and they had a bathroom in the pool room which was very convenient. I would stay again.
Room was great but the beds were very firm. Breakfast was pretty good. Only one elevator. Only one bathroom for our 2 bedroom suite however the bathroom was very spacious and had a deep jetted tub along with a separate shower. The pool was very nice and big and I loved the outdoor patio with glass windows to watch your kids swim inside. The hot tub was nice & relaxing and they had a bathroom in the pool room which was very convenient. I would stay again.
10
Wilton
25 Sept 2025
·
Stayed 4 nights
Our room was clean and fresh, with a very comfortable bed. The room was spacious. There was no noise from other guests or outside traffic.
Our room was clean and fresh, with a very comfortable bed. The room was spacious. There was no noise from other guests or outside traffic.
4
Laura
5 Jan 2025
·
Stayed 3 nights
It was clean, breakfast was the usual assortment. Check in staff were kind. However the bed was rock hard and when we decided we couldn’t handle staying the final night we wanted to check out a day early and gave them plenty of time by checking out that morning early, the manager said we had to notify them 24 hrs in advance to get refunded that last night. Well no where were we told that so how were we supposed to know that. We gave them more than 8 hours notice. They are a busy location. And that was rude. Your rooms were not comfortable and you would not give us back our money. Jerk-move, poor service.
It was clean, breakfast was the usual assortment. Check in staff were kind. However the bed was rock hard and when we decided we couldn’t handle staying the final night we wanted to check out a day early and gave them plenty of time by checking out that morning early, the manager said we had to notify them 24 hrs in advance to get refunded that last night. Well no where were we told that so how were we supposed to know that. We gave them more than 8 hours notice. They are a busy location. And that was rude. Your rooms were not comfortable and you would not give us back our money. Jerk-move, poor service.
8
Philip
24 Sept 2025
·
Stayed 1 night
Was near the busy Interstate and train line - hence some noise !
Was near the busy Interstate and train line - hence some noise !
10
Scott
23 Aug 2025
·
Stayed 1 night
Huge room. 4 king beds
Huge room. 4 king beds
10
Anita
30 Apr 2025
·
Stayed 1 night
Breakfast area was spacious with lots of table. Spacious lobby. They only have one elevator. We were in a suite and fitted nicely for 5 adults and two toddlers.
Breakfast area was spacious with lots of table. Spacious lobby. They only have one elevator. We were in a suite and fitted nicely for 5 adults and two toddlers.
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AI-generated summary based on recent guest reviews
Service
Staff are often praised as friendly and helpful, yet service is inconsistent. Several reviews cite problems at check‑in, strict enforcement of a 'within 30 miles' local‑guest policy, billing or deposit disputes, and difficulty obtaining refunds or changes.
Related guest reviews
2
Victor
14 Mar 2024
·
Stayed 1 night
Pretty poor hotel stay. Booked the wrong date by accident on the app. Get to hotel and realize the mistake. I ask if they can change the booking to today. Front desk can’t and the GM doesn’t answer a call. He calls back and says hotels.com has to request it and it would take 72 hours, I am literally in the lobby and this GM wouldn’t give the front dest lady authorization to switch the date. So I am forced to book another 2 rooms. Try to cancel the wrong booking and the GM won’t respond so I’m stuck with the wrong booking days later. For being in the hospitality business this hotel could learn a thing or two. I never leave bad reviews but this place deserves a poor review, plus the hotel wasn’t worth the price I paid.
Pretty poor hotel stay. Booked the wrong date by accident on the app. Get to hotel and realize the mistake. I ask if they can change the booking to today. Front desk can’t and the GM doesn’t answer a call. He calls back and says hotels.com has to request it and it would take 72 hours, I am literally in the lobby and this GM wouldn’t give the front dest lady authorization to switch the date. So I am forced to book another 2 rooms. Try to cancel the wrong booking and the GM won’t respond so I’m stuck with the wrong booking days later. For being in the hospitality business this hotel could learn a thing or two. I never leave bad reviews but this place deserves a poor review, plus the hotel wasn’t worth the price I paid.
10
Elizabeth
8 Apr 2025
·
Stayed 2 nights
The front desk young woman was very friendly, helpful, & got us on the first floor without us even asking. She was professional & courteous. Very close to where we wanted to meet with friends for dinner & near to where friends live as well. Clean room & bathroom. Facility very clean & organized. Breakfast was wonderful & a variety of choice in food selection. My husband didn't like the light shining from the bathroom reflecting off the mirror. He put a blanket over mirror. A door to enclose the bathroom sink vanity area he thought would be helpful. Everything else was wonderful & a great stay. Thank you!
The front desk young woman was very friendly, helpful, & got us on the first floor without us even asking. She was professional & courteous. Very close to where we wanted to meet with friends for dinner & near to where friends live as well. Clean room & bathroom. Facility very clean & organized. Breakfast was wonderful & a variety of choice in food selection. My husband didn't like the light shining from the bathroom reflecting off the mirror. He put a blanket over mirror. A door to enclose the bathroom sink vanity area he thought would be helpful. Everything else was wonderful & a great stay. Thank you!
2
Elizabeth
24 Feb 2025
·
Worst experience ever. I booked after reading all the info on Expedia. There was nothing stating that we had to live so far from the hotel to stay. I booked so we could celebrate my daughter’s day with her friends there. I showed up to check in and the rude lady at the counter kept laughing when I handed her my id. She told me I couldn’t stay due to living 4 miles to close to the hotel. I gave her my phone and told her no where did it state about their policy of having to live so far away. She couldn’t find anything either but stated it didn’t change anything and we couldn’t stay. The guy in the back kept making comments that him and the lady were laughing about. Once he did it at least 5 times I told him if he had something to say to come out and say it. He then came out and told me I wasn’t going to f***ing stay there and to get my s*** and get out. That it wasn’t his fault I couldn’t f****** read. All of this is going on in front of my daughter. And after all of this I was informed I wasn’t even able to get a refund due to their no refund policy.
Worst experience ever. I booked after reading all the info on Expedia. There was nothing stating that we had to live so far from the hotel to stay. I booked so we could celebrate my daughter’s day with her friends there. I showed up to check in and the rude lady at the counter kept laughing when I handed her my id. She told me I couldn’t stay due to living 4 miles to close to the hotel. I gave her my phone and told her no where did it state about their policy of having to live so far away. She couldn’t find anything either but stated it didn’t change anything and we couldn’t stay. The guy in the back kept making comments that him and the lady were laughing about. Once he did it at least 5 times I told him if he had something to say to come out and say it. He then came out and told me I wasn’t going to f***ing stay there and to get my s*** and get out. That it wasn’t his fault I couldn’t f****** read. All of this is going on in front of my daughter. And after all of this I was informed I wasn’t even able to get a refund due to their no refund policy.
2
Cheryl
23 Sept 2023
·
Stayed 1 night
The staff (Destiny) was EXTREMELY rude. The hotel would not rent a room to our newlywed kids because they live within 30 miles of the hotel. They actually kicked them out of the room. The room and all expenses were paid for. The couple is inter-racial, my son in black. The staff and manager actually made them leave. They had to find a room at a different hotel.
The staff (Destiny) was EXTREMELY rude. The hotel would not rent a room to our newlywed kids because they live within 30 miles of the hotel. They actually kicked them out of the room. The room and all expenses were paid for. The couple is inter-racial, my son in black. The staff and manager actually made them leave. They had to find a room at a different hotel.
10
Cristy
21 Oct 2024
·
Stayed 1 night
Clean comfortable hotel, very friendly helpful front desk
Clean comfortable hotel, very friendly helpful front desk
6
Kerrin
11 Jun 2025
·
Stayed 2 nights
I prepaid for my stay on hotels.com. When I arrived they took my charge and charged it $224 and $100 listed as manual entry on my bank app. They also charged $100 deposit that was a tap to pay charge. When I asked the front desk about the additional charges they said they didn’t see those on there end. My bank canceled my card and sent me a new one. The $224 and 1 of the 2 $100 deposit charges have been returned to me but it has been 11 days and I still haven’t received the other $100 deposit charge. I was not given or emailed a receipt after I checked out either. The hotel is clean and the pool area is great but all of the charges to my account with little help from the staff has and continues to be frustrating.
I prepaid for my stay on hotels.com. When I arrived they took my charge and charged it $224 and $100 listed as manual entry on my bank app. They also charged $100 deposit that was a tap to pay charge. When I asked the front desk about the additional charges they said they didn’t see those on there end. My bank canceled my card and sent me a new one. The $224 and 1 of the 2 $100 deposit charges have been returned to me but it has been 11 days and I still haven’t received the other $100 deposit charge. I was not given or emailed a receipt after I checked out either. The hotel is clean and the pool area is great but all of the charges to my account with little help from the staff has and continues to be frustrating.
10
Natalie
2 Apr 2025
·
Stayed 1 night
Very clean. Staff was always helpful and polite. Will stay again if needed.
Very clean. Staff was always helpful and polite. Will stay again if needed.
10
Charlotte
2 Aug 2025
·
Stayed 1 night
The front staff, her name was Precious, very pleasant. She went over and above. I needed a bath chair and tub mat, she rounded the items up, even wiped and sterilized them. The beds very comfortable. As far as the food we didn’t stay to enjoy it, we were running late. Definitely recommend this hotel. We will surely stay there again.
The front staff, her name was Precious, very pleasant. She went over and above. I needed a bath chair and tub mat, she rounded the items up, even wiped and sterilized them. The beds very comfortable. As far as the food we didn’t stay to enjoy it, we were running late. Definitely recommend this hotel. We will surely stay there again.
4
Ilene
12 Dec 2022
·
Stayed 1 night
After making the reservation so we could have a night out and having our reservation confirmed. The hotel denied us staying because we were a local. So I guess we're not allowed a romantic stay somewhere because we live in the same count so no get away for us with the Best Western very disappointed
After making the reservation so we could have a night out and having our reservation confirmed. The hotel denied us staying because we were a local. So I guess we're not allowed a romantic stay somewhere because we live in the same count so no get away for us with the Best Western very disappointed
10
Cristy
11 May 2025
·
Stayed 4 nights
Traveling with my 90 year old mom, to watch graduations and sporting events. The front desk clerk was very friendly and helpful in putting us in a most convenient room.
Traveling with my 90 year old mom, to watch graduations and sporting events. The front desk clerk was very friendly and helpful in putting us in a most convenient room.
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AI-generated summary based on recent guest reviews
Location
Convenient off the freeway and near the College of Idaho, with easy access by car. Limited walkable options and occasional traffic, train, or construction noise are noted.
Related guest reviews
10
LeNina
24 Aug 2025
·
Stayed 1 night
Great stay. Excellent hostess at breakfast. Could use another waffle grill. Room was comfy and as pictured. Just up the road from the college.
Great stay. Excellent hostess at breakfast. Could use another waffle grill. Room was comfy and as pictured. Just up the road from the college.
10
Tasha
24 Jan 2024
·
Stayed 1 night
Nice location. Easy access to things around town.
Nice location. Easy access to things around town.
8
David
20 May 2025
·
Stayed 1 night
Liked the location near College of Idaho.
Liked the location near College of Idaho.
8
Philip
24 Sept 2025
·
Stayed 1 night
Was near the busy Interstate and train line - hence some noise !
Was near the busy Interstate and train line - hence some noise !
10
Tasha
4 Mar 2023
·
Stayed 1 night
Nice location. Easy to get to off the freeway. Property and room was nice. Great customer service. Amenities were some of the nicer we’ve had staying in multiple Best Western Plus locations over the past 2 weeks.
Nice location. Easy to get to off the freeway. Property and room was nice. Great customer service. Amenities were some of the nicer we’ve had staying in multiple Best Western Plus locations over the past 2 weeks.
10
Mike
8 May 2023
·
Stayed 1 night
Clean and convenient
Clean and convenient
10
Robert
6 Sept 2023
·
Stayed 1 night
I've stayed at the property several times and would return. It's conveniently located off a major highway. The property is safe, quiet, and parking is free. Very little in the way of restaurants or shopping within walking distance, but that improves within a short driving distance. Free breakfast is quite good.
I've stayed at the property several times and would return. It's conveniently located off a major highway. The property is safe, quiet, and parking is free. Very little in the way of restaurants or shopping within walking distance, but that improves within a short driving distance. Free breakfast is quite good.
6
Maryl
21 Jul 2024
·
Stayed 3 nights
I chose the hotel online and was unable to check out the bleak setting, which was close to nothing much. I thought I would be able to enjoy the pool, but it wasn’t clean enough and the water was too warm. There was often road noise until late.
I chose the hotel online and was unable to check out the bleak setting, which was close to nothing much. I thought I would be able to enjoy the pool, but it wasn’t clean enough and the water was too warm. There was often road noise until late.
8
Chad
27 Mar 2023
·
Stayed 1 night
Hotel is nice, but loud. I asked for a quiet room but was given one on the first floor and next to main entrance...beware, there is construction on this side of the building and it starts up at 6am. Super loud.
Hotel is nice, but loud. I asked for a quiet room but was given one on the first floor and next to main entrance...beware, there is construction on this side of the building and it starts up at 6am. Super loud.
8
Laura
22 Aug 2024
·
Stayed 2 nights
Older property but clean and close to dining options
Older property but clean and close to dining options
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for variety and taste, with friendly hosts and a quality coffee machine. Some guests found the 9:00 a.m. closing strictly enforced.
Related guest reviews
10
Barbara
16 Aug 2025
·
Stayed 1 night
Our stay was wonderful. Our room and bathroom were so clean. The bed was beautifully made up. When we got into the bed it was so compfortable I tried to buy the covers we had on. It was a great nights sleep. The morning breakfast was so tasty. The waffles and eggs and sausage were so good. The coffee was just right. Everything was wonderful. Love Barbara. Bloxham.
Our stay was wonderful. Our room and bathroom were so clean. The bed was beautifully made up. When we got into the bed it was so compfortable I tried to buy the covers we had on. It was a great nights sleep. The morning breakfast was so tasty. The waffles and eggs and sausage were so good. The coffee was just right. Everything was wonderful. Love Barbara. Bloxham.
8
Linda
16 Jun 2025
·
Stayed 2 nights
The ladies at the breakfast bar were asweome. So kind and friendly
The ladies at the breakfast bar were asweome. So kind and friendly
10
Elizabeth
8 Apr 2025
·
Stayed 2 nights
The front desk young woman was very friendly, helpful, & got us on the first floor without us even asking. She was professional & courteous. Very close to where we wanted to meet with friends for dinner & near to where friends live as well. Clean room & bathroom. Facility very clean & organized. Breakfast was wonderful & a variety of choice in food selection. My husband didn't like the light shining from the bathroom reflecting off the mirror. He put a blanket over mirror. A door to enclose the bathroom sink vanity area he thought would be helpful. Everything else was wonderful & a great stay. Thank you!
The front desk young woman was very friendly, helpful, & got us on the first floor without us even asking. She was professional & courteous. Very close to where we wanted to meet with friends for dinner & near to where friends live as well. Clean room & bathroom. Facility very clean & organized. Breakfast was wonderful & a variety of choice in food selection. My husband didn't like the light shining from the bathroom reflecting off the mirror. He put a blanket over mirror. A door to enclose the bathroom sink vanity area he thought would be helpful. Everything else was wonderful & a great stay. Thank you!
10
LeNina
24 Aug 2025
·
Stayed 1 night
Great stay. Excellent hostess at breakfast. Could use another waffle grill. Room was comfy and as pictured. Just up the road from the college.
Great stay. Excellent hostess at breakfast. Could use another waffle grill. Room was comfy and as pictured. Just up the road from the college.
10
Jerry
14 Oct 2025
·
Stayed 5 nights
Comfortable, breakfast was good, and enjoyed the pool and hot tub.
Comfortable, breakfast was good, and enjoyed the pool and hot tub.
8
Liza
13 Aug 2025
·
Stayed 1 night
Room was very unusual as it was long had laminate floors, had a kitchenette area with a fridge and coffee maker and then in the middle of the room there was another fridge and a microwave under the TV stand, the room had a desk with no lighting or information about the hotel or the area, couldn’t find a laundry bag for dirty clothes. It was a good two queen room, very cold when we walked into it, sitting at 60 degrees, took some time to unfreeze the room, but again good for an overnight stay. Breakfast was very good, nice variety of items. Have a wonderful coffee machine that makes lattes, americanos, espresso, and macchiato plus just plain coffee.
Room was very unusual as it was long had laminate floors, had a kitchenette area with a fridge and coffee maker and then in the middle of the room there was another fridge and a microwave under the TV stand, the room had a desk with no lighting or information about the hotel or the area, couldn’t find a laundry bag for dirty clothes. It was a good two queen room, very cold when we walked into it, sitting at 60 degrees, took some time to unfreeze the room, but again good for an overnight stay. Breakfast was very good, nice variety of items. Have a wonderful coffee machine that makes lattes, americanos, espresso, and macchiato plus just plain coffee.
6
Ryan
2 Dec 2023
·
Stayed 1 night
Stay was ok. Clean and quiet. I went to eat breakfast at 9:02am. Lady had taken everything down and said it closed at 9am. Pretty rediculous IMO. I cost them nothing to leave dry goods and Batter out to "make your own waffle".
Stay was ok. Clean and quiet. I went to eat breakfast at 9:02am. Lady had taken everything down and said it closed at 9am. Pretty rediculous IMO. I cost them nothing to leave dry goods and Batter out to "make your own waffle".
8
Tawny
29 Sept 2025
·
Stayed 1 night
The room was clean and comfortable and the staff was great however the wifi was unclear how to connect with a phone number that is no longer in service listed in the room. The gym was not open during my visit and that was a huge disappointment. The breakfast was really good though and my 8 year old found plenty of things she really enjoyed. The beds were very comfortable but I would have enjoyed having a smaller pillow. All 4 pillows on the bed were the same large size and too big for me.
The room was clean and comfortable and the staff was great however the wifi was unclear how to connect with a phone number that is no longer in service listed in the room. The gym was not open during my visit and that was a huge disappointment. The breakfast was really good though and my 8 year old found plenty of things she really enjoyed. The beds were very comfortable but I would have enjoyed having a smaller pillow. All 4 pillows on the bed were the same large size and too big for me.
10
Heather
22 Aug 2024
·
Stayed 1 night
Breakfast closes on the dot at 9 am. That is too early. For some reason we slept much later than normal and had to rush to grab a few items before they took everything away.
Breakfast closes on the dot at 9 am. That is too early. For some reason we slept much later than normal and had to rush to grab a few items before they took everything away.
10
Jesse
29 Dec 2024
·
Stayed 1 night
Hot breakfast is always good at this location
Hot breakfast is always good at this location
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AI-generated summary based on recent guest reviews
10
Emily
4 weeks ago
·
Stayed 1 night
Great place for kids. Nice pool and breakfast!
Great place for kids. Nice pool and breakfast!
2
Heidi
27 Sept 2026
·
Stayed 2 nights
Run! Do NOT stay at this hotel. My room did not have a working toilet and the front desk response was "maintenance is on vacation. They knew my bathroom had issues before they checked me in. The staff are poorly trained, the fitness center is tiny and does not have a TV that works and the elliptical was broke without a sign on it. The table in our room was wobbly and about to collapse. The worst part was no apology for a bathroom that flooded.
Run! Do NOT stay at this hotel. My room did not have a working toilet and the front desk response was "maintenance is on vacation. They knew my bathroom had issues before they checked me in. The staff are poorly trained, the fitness center is tiny and does not have a TV that works and the elliptical was broke without a sign on it. The table in our room was wobbly and about to collapse. The worst part was no apology for a bathroom that flooded.
2
Shannon
27 Sept 2026
·
Stayed 1 night
Room was gross Staff was rude
Room was gross Staff was rude
10
sal
22 Sept 2026
·
Stayed 7 nights
Clean, well maintained facility with friendly staff. Would definitely stay here again.
Clean, well maintained facility with friendly staff. Would definitely stay here again.
10
Bill and Paula
18 Sept 2026
·
Stayed 2 nights
Very nice stay here. Clean and comfortable.
Very nice stay here. Clean and comfortable.
Property policies
Check-in
Check-out
From 15:00 to 07:00
Before 11:00
FAQs about Best Western Plus Caldwell Inn & Suites
Is parking available at the property?
Free self-parking is available on-site, though it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of USD 30 per pet, per day, and a maximum charge of USD 226.80 per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee of USD 25, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Caldwell, within a 5-minute drive of Canyon County Fairgrounds and College of Idaho. It is approximately 1.3 miles from the Orma J. Smith Museum of Natural History and Our Memories Indian Creek Museum.
Does the property have a swimming pool?
Yes, the property features an indoor pool that is accessible from 7:00 AM to 11:00 PM.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 111.52969219718933USD
- 2026-11-03: 105.65843456100464USD
- 2026-11-04: 106.62836795082092USD
- 2026-11-05: 112.56115691253662USD
- 2026-11-06: 177.5253671533203USD
- 2026-11-07: 165.5555188088989USD
- 2026-11-08: 106.62836795082092USD
- 2026-11-09: 108.74259624389649USD
- 2026-11-10: 106.62836795082092USD
- 2026-11-11: 106.62836795082092USD
- 2026-11-12: 107.50210423919677USD
- 2026-11-13: 137.8024587575531USD
- 2026-11-14: 136.80367135780335USD
- 2026-11-15: 107.50210423919677USD
- 2026-11-16: 105.87127662185668USD
- 2026-11-17: 105.14746USD
- 2026-11-18: 105.87127662185668USD
- 2026-11-19: 105.87127662185668USD
- 2026-11-20: NO DATA
- 2026-11-21: 137.62825085906982USD
- 2026-11-22: 105.87127662185668USD
- 2026-11-23: 105.87127662185668USD
- 2026-11-24: 105.87127662185668USD
- 2026-11-25: 111.8639924861908USD
- 2026-11-26: 111.8639924861908USD
- 2026-11-27: 169.54309006988524USD
- 2026-11-28: 137.62110776344298USD
- 2026-11-29: 111.8639924861908USD
- 2026-11-30: 111.8639924861908USD
- 2026-12-01: 112.689442472229USD
- 2026-12-02: 118.86548072265624USD
- 2026-12-03: 112.86277988594055USD
- 2026-12-04: NO DATA
- 2026-12-05: 131.80974289321898USD
- 2026-12-06: 112.86277988594055USD
- 2026-12-07: 112.86277988594055USD
- 2026-12-08: 112.86277988594055USD
- 2026-12-09: 112.56115691253662USD
- 2026-12-10: 112.86277988594055USD
- 2026-12-11: 193.7344592677307USD
- 2026-12-12: 131.80974289321898USD
- 2026-12-13: 112.86277988594055USD
- 2026-12-14: 112.86277988594055USD
- 2026-12-15: 112.86277988594055USD
- 2026-12-16: 112.86277988594055USD
- 2026-12-17: 112.86277988594055USD
- 2026-12-18: 131.80974289321898USD
- 2026-12-19: 131.63975940612792USD
- 2026-12-20: 112.86277988594055USD
- 2026-12-21: 112.86277988594055USD
- 2026-12-22: 112.86277988594055USD
- 2026-12-23: 112.86277988594055USD
- 2026-12-24: 112.86277988594055USD
- 2026-12-25: 131.63975940612792USD
- 2026-12-26: 131.63975940612792USD
- 2026-12-27: 112.56115691253662USD
- 2026-12-28: 112.86277988594055USD
- 2026-12-29: 112.56115691253662USD
- 2026-12-30: 112.86277988594055USD
- 2026-12-31: 112.86277988594055USD
- 2027-01-01: 128.81338922813416USD
- 2027-01-02: 128.81338922813416USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 11:00 PM.
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 30 per pet, per day (maximum USD 226.80 per stay)
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
- Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Activities
Swimming pool
Golf course (nearby)
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Banquet facilities
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Family room
Beach Sun Loungers
Snack Bar/Deli