The Great Rivers, an Ascend Collection Hotel
US$103
/ night
Avg. for November
Prices for The Great Rivers, an Ascend Collection Hotel
Select dates to see prices and availability
US$103
/ night
Avg. for November
Monthly average prices
Nightly prices at The Great Rivers, an Ascend Collection Hotel average US$93 in the cheapest month (January) and US$137 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$93 |
| February | US$98 |
| March | US$137 |
| April | US$131 |
| May | US$133 |
| June | US$121 |
| July | US$115 |
| August | US$103 |
| September | US$101 |
| October | US$108 |
| November | US$103 |
| December | US$98 |
J
F
M
A
M
J
J
A
S
O
Nov · US$103
N
D
Most expensive: March (~US$137)
Cheapest: January (~US$93)
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Alton? This hotel has 4500 square feet (418 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Dining
You can enjoy a meal at Chapala serving the guests of The Great Rivers, an Ascend Collection Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 135 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 43-inch LED televisions are provided, with cable programming available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
Located in Alton, The Great Rivers, an Ascend Collection Hotel is in the business district, a 2-minute drive from Robert Wadlow Statue and 6 minutes from Historic Museum of Torture Devices. This hotel is 3.9 mi (6.2 km) from Alton Regional Convention & Visitors Bureau and 3.9 mi (6.3 km) from Argosy Casino.
What's nearby
Robert Wadlow Statue(0.8 Miles)
Gordon F. Moore Community Park(0.9 Miles)
Fresenius Medical Care(2 Miles)
Fast Eddie's Bon Air(2.7 Miles)
Elijah P. Lovejoy Monument(2.8 Miles)
OSF Saint Anthony's Health Center(3.1 Miles)
Alton Square Mall(3.4 Miles)
The Old Bakery Beer Company(3.6 Miles)
Historic Museum of Torture Devices(3.6 Miles)
Riverfront Park(3.6 Miles)
Riverfront Park(3.6 Miles)
Mineral Springs Mall(3.6 Miles)
Alton City Hall(3.8 Miles)
Alton Regional Convention & Visitors Bureau(3.9 Miles)
Lincoln Douglas Square(3.9 Miles)
St. Louis Lambert Intl. Airport (STL)(23.6 Miles)
Belleville, IL (BLV-MidAmerica-St. Louis)(42.8 Miles)
Restaurant
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
Location
3559 College Avenue, Alton, Illinois, United States of America
Robert Wadlow Statue (0.8 Miles)
Gordon F. Moore Community Park (0.9 Miles)
Fresenius Medical Care (2 Miles)
Fast Eddie's Bon Air (2.7 Miles)
Elijah P. Lovejoy Monument (2.8 Miles)
OSF Saint Anthony's Health Center (3.1 Miles)
Guest reviews of The Great Rivers, an Ascend Collection Hotel
7.8
Good
Based on 815 verified reviews
Who stays here?
Business
24%
Couple
18%
Family
40%
Group
10%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At The Great Rivers, an Ascend Collection Hotel, recent reviews describe an ongoing renovation with mixed results, praising friendly staff and comfortable beds while noting closures or issues with the pool, breakfast inconsistencies, and varying cleanliness and maintenance standards.
Read moreWas this helpful?
What guests think
At The Great Rivers, an Ascend Collection Hotel, recent reviews describe an ongoing renovation with mixed results, praising friendly staff and comfortable beds while noting closures or issues with the pool, breakfast inconsistencies, and varying cleanliness and maintenance standards.
Facilities often feel limited, with frequent pool closures or very cold water, occasional elevator problems, and periods when the on-site restaurant or bar is closed or under remodel. Cleanliness and upkeep are inconsistent, ranging from clean, updated rooms to reports of dirty bathrooms, stained carpets, strong odors, bugs, and construction dust. Expect a practical stay with variable comfort and amenities during ongoing upgrades.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Ongoing renovations affect amenities: the pool is frequently closed or uncomfortably cold, and the on-site restaurant/bar is sometimes closed, though the attached Mexican restaurant is appreciated when open. Some guests also reported elevator issues.
Related guest reviews
6
Scott
25 Jul 2025
·
Stayed 2 nights
Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels
Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels
6
Tameco
18 Aug 2025
·
Stayed 1 night
The pool was not working. The tap of the room number fell off. The toilet did not flush well. The shower floor had hair on it.
The pool was not working. The tap of the room number fell off. The toilet did not flush well. The shower floor had hair on it.
4
Donna
18 Feb 2025
·
Stayed 2 nights
Day manager was nice and made it right. But still very dusty, noisey do to remodeling. Pool under repair also
Day manager was nice and made it right. But still very dusty, noisey do to remodeling. Pool under repair also
6
Kari
18 Feb 2024
·
Stayed 1 night
This trip was so the kids could swim in the pool, and it was FREEZING!! The kids swam for an hour before their lips were blue. It was about 20 degrees outside so maybe that’s why it was so cold, but the temperature in the pool room was even cold and I was wearing 2 long sleeve shirts. Breakfast was fine, but there were a lot of issues with running low on different things. The staff were very nice. Probably will never stay again since we choose hotels based on the pool for our kids.
This trip was so the kids could swim in the pool, and it was FREEZING!! The kids swam for an hour before their lips were blue. It was about 20 degrees outside so maybe that’s why it was so cold, but the temperature in the pool room was even cold and I was wearing 2 long sleeve shirts. Breakfast was fine, but there were a lot of issues with running low on different things. The staff were very nice. Probably will never stay again since we choose hotels based on the pool for our kids.
6
Paul
9 Apr 2024
·
Stayed 3 nights
Not a good first impression, when busy the hotel is very loud and the breakfast staff is ill equipped. The hotel seemed newer, but the room seemed old and beat up. The carpet was lumpy, the lights didn't all work, and the "ADA" adjustable showerhead had seen better days. There were two elevators, but only one seemed functional, that's disconcerting when my wife can't do stairs at all. The breakfast wasn't on par to other Best Western hotels that we stayed at, but when not busy at least, had eggs potatoes, sausage, bacon, biscuits and gravy, and fruit.
Not a good first impression, when busy the hotel is very loud and the breakfast staff is ill equipped. The hotel seemed newer, but the room seemed old and beat up. The carpet was lumpy, the lights didn't all work, and the "ADA" adjustable showerhead had seen better days. There were two elevators, but only one seemed functional, that's disconcerting when my wife can't do stairs at all. The breakfast wasn't on par to other Best Western hotels that we stayed at, but when not busy at least, had eggs potatoes, sausage, bacon, biscuits and gravy, and fruit.
6
ADRIENNE
13 Jun 2024
·
Stayed 3 nights
This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.
This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.
8
John
2 Mar 2024
·
Stayed 3 nights
Nice place. Good restaurant but indoor pool was way to cool
Nice place. Good restaurant but indoor pool was way to cool
8
Nicole
26 Feb 2025
·
Stayed 1 night
Didn't know before getting there that they were under remodel. Plus the swimming pool was closed for the remodel as well. Otherwise great location and the Mexican restaurant was amazing.
Didn't know before getting there that they were under remodel. Plus the swimming pool was closed for the remodel as well. Otherwise great location and the Mexican restaurant was amazing.
6
Jeffrey
25 Aug 2025
·
Stayed 2 nights
Not a terrible experience, but the pool was closed and there was a lot of construction and renovations going on throughout the hotel.
Not a terrible experience, but the pool was closed and there was a lot of construction and renovations going on throughout the hotel.
4
Jeremy
8 Oct 2025
·
Stayed 1 night
The hotel was under construction, yet it was still open for business. The hotel was in decent shape, but not what you would call clean and presentable. The pool was out of order, and the breakfast was terrible. The only saving grace was the restaurant on site (Chapala Grill).
The hotel was under construction, yet it was still open for business. The hotel was in decent shape, but not what you would call clean and presentable. The pool was out of order, and the breakfast was terrible. The only saving grace was the restaurant on site (Chapala Grill).
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness and maintenance are inconsistent, with reports of dirty bathrooms, stained carpets, odors, bugs, and construction dust, alongside other reviews noting clean rooms and some updated areas.
Related guest reviews
6
jeff
25 Jun 2025
·
Stayed 1 night
Hotel is getting an upgrade, but the room was kind of dirty the floor dirty lights didn’t work. Outlets didn’t work curtains falling off.
Hotel is getting an upgrade, but the room was kind of dirty the floor dirty lights didn’t work. Outlets didn’t work curtains falling off.
4
Miloslava
22 Nov 2025
·
Stayed 2 nights
Doors to bathroom were dirty, not hot water in shower just warm. Coffee maker was making coffee that tasted like chlorine. I tried running just water through it 3times. Stink bugs in both rooms. Smelled bad. Will not stay again.
Doors to bathroom were dirty, not hot water in shower just warm. Coffee maker was making coffee that tasted like chlorine. I tried running just water through it 3times. Stink bugs in both rooms. Smelled bad. Will not stay again.
6
Scott
25 Jul 2025
·
Stayed 2 nights
Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels
Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels
8
Michelle
7 Jun 2025
·
Stayed 1 night
Room was nice and clean. Enjoyed the Mexican restaurant on site for an after hours drink and appetizer. Breakfast was average. Could have had more of a variety of food.
Room was nice and clean. Enjoyed the Mexican restaurant on site for an after hours drink and appetizer. Breakfast was average. Could have had more of a variety of food.
8
Pamela
26 Sept 2025
·
Stayed 1 night
They were remodeling when I was there. Despite the renovations , it was very comfortable and clean. I hope to stay here again next time I’m visiting family.
They were remodeling when I was there. Despite the renovations , it was very comfortable and clean. I hope to stay here again next time I’m visiting family.
4
Andrew
28 Nov 2023
·
Stayed 1 night
The room had mold in the bathroom and the room smelled of chloride as if it had been poured into the bathtub. The "continental breakfast" was horrible. The scrambled eggs were the same style powedered eggs as the Army DFAC. The pastries all had flies all over them and a majority of the "hot" food was ice cold.
The room had mold in the bathroom and the room smelled of chloride as if it had been poured into the bathtub. The "continental breakfast" was horrible. The scrambled eggs were the same style powedered eggs as the Army DFAC. The pastries all had flies all over them and a majority of the "hot" food was ice cold.
10
Chris
11 May 2024
·
Stayed 1 night
Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast
Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast
2
Alicia
21 Jul 2025
·
Stayed 2 nights
Ive stayed in a lot of hotels for continuing educatuon, and this by far is one of the poorest, unkempt, and broken down hotels I've ever stayed in. The room smelled HORRIBLE, things were broken down and missing ALL OVER the entire hotel, lights were not working in the first room i was given, the rain was pouring into the event room while learning, and much much more. Will not return.
Ive stayed in a lot of hotels for continuing educatuon, and this by far is one of the poorest, unkempt, and broken down hotels I've ever stayed in. The room smelled HORRIBLE, things were broken down and missing ALL OVER the entire hotel, lights were not working in the first room i was given, the rain was pouring into the event room while learning, and much much more. Will not return.
6
ADRIENNE
13 Jun 2024
·
Stayed 3 nights
This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.
This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.
4
Amy
5 Jun 2024
·
Stayed 2 nights
We had to go back to check in because bed in room they assigned us was unmade and there was a used towel on the bathroom sink. Pool was closed because “under maintenance.” Room needed deep clean. Heat coming through our closed window on 80• day was crazy hot. Would not recommend Mexican restaurant on site. Hot breakfast was good. Shower was good. Floor was clean. Bed was very comfortable.
We had to go back to check in because bed in room they assigned us was unmade and there was a used towel on the bathroom sink. Pool was closed because “under maintenance.” Room needed deep clean. Heat coming through our closed window on 80• day was crazy hot. Would not recommend Mexican restaurant on site. Hot breakfast was good. Shower was good. Floor was clean. Bed was very comfortable.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Room comfort varies: several guests found beds comfortable and some rooms updated, but many reported thin walls and significant noise from the atrium/pool or hallways. Temperature control can be unreliable with weak AC or stale air in some rooms.
Related guest reviews
6
Scott
4 Aug 2025
·
Stayed 1 night
The hotel is ok . It is undergoing renovations. The biggest complaint was the temperature of the room. It was 74 degrees even though we set the temperature at 67. The air was very stale with no movement. We slept with just a sheet over us.
The hotel is ok . It is undergoing renovations. The biggest complaint was the temperature of the room. It was 74 degrees even though we set the temperature at 67. The air was very stale with no movement. We slept with just a sheet over us.
6
Kelly
2 Aug 2025
·
Stayed 1 night
Pool was closed..and no ac
Pool was closed..and no ac
10
Jordan
13 May 2025
·
Stayed 3 nights
I don't know what everybody else is talking about, but the hotel is nice, the beds were comfortable. I enjoyed my stay. They were doing some construction but you could barely hear it. I heard the kids in the pool over the construction. Overall nice hotel, will be coming back!
I don't know what everybody else is talking about, but the hotel is nice, the beds were comfortable. I enjoyed my stay. They were doing some construction but you could barely hear it. I heard the kids in the pool over the construction. Overall nice hotel, will be coming back!
6
Riley
3 Sept 2023
·
Stayed 1 night
Overall this hotel was fairly nice. It was clean and the staff was friendly. Our room's curtains were partially broken and let too much light in, and there wasn't much sound insulation as we could hear everything happening in the hallway as if it were in our room and could hear the next room over as well.
Overall this hotel was fairly nice. It was clean and the staff was friendly. Our room's curtains were partially broken and let too much light in, and there wasn't much sound insulation as we could hear everything happening in the hallway as if it were in our room and could hear the next room over as well.
6
Misty
28 Feb 2025
·
Stayed 1 night
Very nice staff but the walls are paper thin and you can hear just about everything
Very nice staff but the walls are paper thin and you can hear just about everything
4
Heather
21 Jul 2024
·
Stayed 1 night
It was so loud and kids in the lobby getting coffee in middle of night, could hear everything in our room including people in the pool. Had a guy beating on our door at 2am looking for someone else. Had to get a drink at desk and their bottles of soda are $4 each and flat, no vending machine. Was not impressed at all, will definitely go elsewhere next time.
It was so loud and kids in the lobby getting coffee in middle of night, could hear everything in our room including people in the pool. Had a guy beating on our door at 2am looking for someone else. Had to get a drink at desk and their bottles of soda are $4 each and flat, no vending machine. Was not impressed at all, will definitely go elsewhere next time.
10
Gregg
6 Feb 2024
·
Stayed 1 night
Many areas are recently remodeled so the overall experience was good. Very plush bed.
Many areas are recently remodeled so the overall experience was good. Very plush bed.
6
Rebekah
23 Jul 2023
·
Stayed 2 nights
The staff were the stars of the show here. Everyone was SUPER nice, helpful, efficient, and kind. Beds and pillows comfy, everything was really clean. The only downside here is little to no soundproofing between rooms or to prevent hallway noise. It’s a hotel-you’re around other people—I don’t have high expectations of having total quiet at all. But I literally heard the next door put the the toilet seat down. And every conversation, door opening, closing etc. So clean, comfy, super nice staff (give them a raise, they deserve it) but whoever updated the facility didn’t consider much in the way of soundproofing.
The staff were the stars of the show here. Everyone was SUPER nice, helpful, efficient, and kind. Beds and pillows comfy, everything was really clean. The only downside here is little to no soundproofing between rooms or to prevent hallway noise. It’s a hotel-you’re around other people—I don’t have high expectations of having total quiet at all. But I literally heard the next door put the the toilet seat down. And every conversation, door opening, closing etc. So clean, comfy, super nice staff (give them a raise, they deserve it) but whoever updated the facility didn’t consider much in the way of soundproofing.
4
ASHLEY
2 Mar 2024
·
Stayed 1 night
We requested a nonsmoking room and our room smelled like cigarette smoke. We were able to move to another room, but it was on the ground floor, next to the atrium. There are large glass windows that take up the whole wall. The noise is nonstop from the pool and people in the atrium. There was a group of people sitting right next to our room and the curtains didn’t shut all the way, so they could look into our room all night. The bathtub faucet and drain were both broken. The toilet seat was broken. The bathroom was dirty with stains on the doors that looked they have never been wiped down. The majority of the outlets in the room did not work and some had tape over them. Overall a disappointing stay.
We requested a nonsmoking room and our room smelled like cigarette smoke. We were able to move to another room, but it was on the ground floor, next to the atrium. There are large glass windows that take up the whole wall. The noise is nonstop from the pool and people in the atrium. There was a group of people sitting right next to our room and the curtains didn’t shut all the way, so they could look into our room all night. The bathtub faucet and drain were both broken. The toilet seat was broken. The bathroom was dirty with stains on the doors that looked they have never been wiped down. The majority of the outlets in the room did not work and some had tape over them. Overall a disappointing stay.
6
Veronica
3 Jun 2024
·
Stayed 3 nights
It was ok. The pictures make it look really clean and nice but its not. The elevator had pieces of wallpaper coming off, chunks missing & some held up with tape. The temp in the room was hard to get right. It was either to hot or muggy. The pool was broken during our entire 4 day stay.
It was ok. The pictures make it look really clean and nice but its not. The elevator had pieces of wallpaper coming off, chunks missing & some held up with tape. The temp in the room was hard to get right. It was either to hot or muggy. The pool was broken during our entire 4 day stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is mixed: many guests praise friendly, helpful staff and easy check-ins, but others report rude interactions, reservation or billing problems, and understaffed breakfast support.
Related guest reviews
10
MIKE
6 Jul 2023
·
Stayed 1 night
Nice Hotel and super clean room, and extremely awesome staff. I forgot my ipod in our room and did not realize it till hours after my husband and I checked out and the cleaning service turned it in to lost and found at customer service. Not too many hotels would do that. For that alone to the employee who turned it in thank you and you should get a raise. Honesty is extremely rare now a days.
Nice Hotel and super clean room, and extremely awesome staff. I forgot my ipod in our room and did not realize it till hours after my husband and I checked out and the cleaning service turned it in to lost and found at customer service. Not too many hotels would do that. For that alone to the employee who turned it in thank you and you should get a raise. Honesty is extremely rare now a days.
10
Mary
7 Apr 2024
·
Stayed 1 night
Great staff very polite. Super easy Check-in very nice facility. A lot of kids
Great staff very polite. Super easy Check-in very nice facility. A lot of kids
10
Sherri
3 Nov 2025
·
Stayed 1 night
Everyone was friendly, easy check in, had some renovations going on but didn’t interfere with stay. Nice open lobby. We just had drinks in the restaurant but they were all super friendly.
Everyone was friendly, easy check in, had some renovations going on but didn’t interfere with stay. Nice open lobby. We just had drinks in the restaurant but they were all super friendly.
10
JOCELYN
28 Mar 2025
·
Stayed 1 night
Outstanding service!
Outstanding service!
10
Jason
14 Oct 2024
·
Stayed 1 night
The hotel was great. CeeCee at the front desk is so nice. Now for the rant that has nothing to do with the hotel: EXPEDIA - get your act together and pay these hotels so people can check in quicker! I booked this hotel an hour before I got there and it still took another 30 minutes before Expedia paid the hotel so I could check in!
The hotel was great. CeeCee at the front desk is so nice. Now for the rant that has nothing to do with the hotel: EXPEDIA - get your act together and pay these hotels so people can check in quicker! I booked this hotel an hour before I got there and it still took another 30 minutes before Expedia paid the hotel so I could check in!
6
Tammi
28 Sept 2024
·
Stayed 1 night
Registration staff was excellent. Night staff was rude. Had a group of adults together playing cards and talking (not loud or excessive). Told at 10:00 on a Saturday night to go to bed. Everyone must leave the lobby and outside patio. No one was loud. We booked together to visit and rudely denied. Told them in advance.
Registration staff was excellent. Night staff was rude. Had a group of adults together playing cards and talking (not loud or excessive). Told at 10:00 on a Saturday night to go to bed. Everyone must leave the lobby and outside patio. No one was loud. We booked together to visit and rudely denied. Told them in advance.
10
Chris
11 May 2024
·
Stayed 1 night
Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast
Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast
4
Gerald
27 Oct 2024
·
Stayed 1 night
They do not have my reservation correct I made thru expedia
They do not have my reservation correct I made thru expedia
2
Cynthia
23 Dec 2024
·
Stayed 1 night
The worst customer service experience I have had. We did not get room. Very rude. Then they double charged for a room they did not provide.
The worst customer service experience I have had. We did not get room. Very rude. Then they double charged for a room they did not provide.
6
Bret
13 Sept 2024
·
Stayed 4 nights
They were friendly. I have stayed there before but it’s seems they have let the property go. The first room I was in the lights kept flickering and could not get hot water in the shower. And when I did report it to the gentleman at the front desk I was just met with a stare before he finally asked if I would like to switch rooms. Everyone else I encountered at the desk was very friendly and helpful. The people were great the room not so much.
They were friendly. I have stayed there before but it’s seems they have let the property go. The first room I was in the lights kept flickering and could not get hot water in the shower. And when I did report it to the gentleman at the front desk I was just met with a stare before he finally asked if I would like to switch rooms. Everyone else I encountered at the desk was very friendly and helpful. The people were great the room not so much.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is generally convenient and easy to find, with a peaceful setting for some stays. A few guests noted nighttime street noise.
Related guest reviews
10
Karen
1 Sept 2024
·
Stayed 1 night
Great, convenient stay
Great, convenient stay
10
Crystal
15 Apr 2025
·
Stayed 2 nights
The hotel was great, Clean and the staff was friendly! The free breakfast was amazing! And the kids loved the pool! There’s a dollar general close to it which was perfect for the little things we forgot to pack and there was a cool Robert Wadlow Statue close to the hotel as well. Overall it was a 10/10 for us
The hotel was great, Clean and the staff was friendly! The free breakfast was amazing! And the kids loved the pool! There’s a dollar general close to it which was perfect for the little things we forgot to pack and there was a cool Robert Wadlow Statue close to the hotel as well. Overall it was a 10/10 for us
10
Carissa
25 Jul 2025
·
Stayed 2 nights
It was a great experience. It was not hard to find, the staff were very friendly and the room was clean and cozy. The breakfast wasn’t the best, the biscuits were rock hard. They are remodeling but that doesn’t take away much from the experience. Will definitely stay there again
It was a great experience. It was not hard to find, the staff were very friendly and the room was clean and cozy. The breakfast wasn’t the best, the biscuits were rock hard. They are remodeling but that doesn’t take away much from the experience. Will definitely stay there again
10
Robyn
21 Nov 2024
·
Stayed 1 night
The location was ideal for us.
The location was ideal for us.
10
Richard
16 Apr 2024
·
Stayed 2 nights
Sometimes at night, drag racing was taking place outside on the street. Certainly not the hotel's fault, but made sleeping comfortably a challenge.
Sometimes at night, drag racing was taking place outside on the street. Certainly not the hotel's fault, but made sleeping comfortably a challenge.
10
Kevin
16 Jun 2023
·
Stayed 3 nights
I have found this to be the best hotel (and chain) in the greater Alton area. The staff are very friendly and accommodating. The facilities are recently remodeled/updated, and it is a comfortable environment. The restaurant has good food and a great tap list. This is one of few hotels where you still get a complimentary drink ticket when checking in. You can't go wrong staying here.
I have found this to be the best hotel (and chain) in the greater Alton area. The staff are very friendly and accommodating. The facilities are recently remodeled/updated, and it is a comfortable environment. The restaurant has good food and a great tap list. This is one of few hotels where you still get a complimentary drink ticket when checking in. You can't go wrong staying here.
10
Joshua
25 Jul 2024
·
Stayed 2 nights
Overall look, comfort, and vide was a steal for the price. Peaceful area, location. My only down side was confusion on what all the hotel had to offer, but i didn't ask either.
Overall look, comfort, and vide was a steal for the price. Peaceful area, location. My only down side was confusion on what all the hotel had to offer, but i didn't ask either.
10
Daniel
19 Mar 2024
·
Stayed 1 night
Nice quiet hotel with a friendly staff.
Nice quiet hotel with a friendly staff.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast quality is inconsistent, ranging from good or “amazing” to poor or understocked, with staffing shortages noted. The attached Mexican restaurant gets praise when open, but there are multiple reports of the restaurant/bar being closed or under remodel.
Related guest reviews
8
NATASHA
12 Sept 2023
·
Stayed 1 night
Easy check-in and breakfast was awesome. The restaurant wasn't open for dining which would have been awesome after arriving and wanting to relax and not have to leave again
Easy check-in and breakfast was awesome. The restaurant wasn't open for dining which would have been awesome after arriving and wanting to relax and not have to leave again
10
Jeffrey
25 Aug 2025
·
Stayed 5 nights
Nice i loved breakfast nice. Mexican restaurant attached clen rooms nice ahower
Nice i loved breakfast nice. Mexican restaurant attached clen rooms nice ahower
6
Joel
30 Oct 2023
·
Stayed 2 nights
The place is just an average hotel, it was cleaner then last time we stayed, front desk staff is always nice, but i do have to say Breakfast is always under served or staffed. Multiple people where asking for items to get refilled and I saw staff just standing around
The place is just an average hotel, it was cleaner then last time we stayed, front desk staff is always nice, but i do have to say Breakfast is always under served or staffed. Multiple people where asking for items to get refilled and I saw staff just standing around
8
Michelle
7 Jun 2025
·
Stayed 1 night
Room was nice and clean. Enjoyed the Mexican restaurant on site for an after hours drink and appetizer. Breakfast was average. Could have had more of a variety of food.
Room was nice and clean. Enjoyed the Mexican restaurant on site for an after hours drink and appetizer. Breakfast was average. Could have had more of a variety of food.
8
Sharon
29 Apr 2025
·
Stayed 3 nights
My only complaint is with the breakfast. One morning they had French fries for breakfast. They had gray two mornings but only had biscuits with it one day. Breakfast could certainly use some improvement.
My only complaint is with the breakfast. One morning they had French fries for breakfast. They had gray two mornings but only had biscuits with it one day. Breakfast could certainly use some improvement.
10
Candy
5 Feb 2024
·
Stayed 1 night
One of the best places I’ve stayed for a long time. Love that they have an insight restaurant and they had the best breakfast buffet. Loved the pancake maker!
One of the best places I’ve stayed for a long time. Love that they have an insight restaurant and they had the best breakfast buffet. Loved the pancake maker!
8
Lawrence
1 Jun 2025
·
Stayed 1 night
Very nice. Breakfast not so good.
Very nice. Breakfast not so good.
10
Jessie
7 Sept 2025
·
Stayed 1 night
Hotelnwas getting remodeled but it was clean and comfy and good breakfest!
Hotelnwas getting remodeled but it was clean and comfy and good breakfest!
8
John
19 May 2023
·
Stayed 1 night
While the hotel was very good. The breakfast buffet was only average. The eggs were very good, but the bacon was limpy and the biscuits were cold. The gravy was good, though. Their restaurant was very good.
While the hotel was very good. The breakfast buffet was only average. The eggs were very good, but the bacon was limpy and the biscuits were cold. The gravy was good, though. Their restaurant was very good.
4
Jeremy
8 Oct 2025
·
Stayed 1 night
The hotel was under construction, yet it was still open for business. The hotel was in decent shape, but not what you would call clean and presentable. The pool was out of order, and the breakfast was terrible. The only saving grace was the restaurant on site (Chapala Grill).
The hotel was under construction, yet it was still open for business. The hotel was in decent shape, but not what you would call clean and presentable. The pool was out of order, and the breakfast was terrible. The only saving grace was the restaurant on site (Chapala Grill).
Was this helpful?
AI-generated summary based on recent guest reviews
10
Tom
3 weeks ago
·
Stayed 3 nights
Loved my stay the restaurant was great
Loved my stay the restaurant was great
6
Sarah
5 weeks ago
·
Stayed 1 night
The room was clean and well air conditioned. The pool said it was heated but it was freezing. The emergency door for the pool keass to the outdoor seating area but it's all open to the parking lot and anyone can walk in. Nice hotel but the price isn't justified.
The room was clean and well air conditioned. The pool said it was heated but it was freezing. The emergency door for the pool keass to the outdoor seating area but it's all open to the parking lot and anyone can walk in. Nice hotel but the price isn't justified.
2
Felicia
26 Sept 2026
·
Stayed 1 night
Not as well kept as it used to be. There was a hole in the bathroom, so had to request a different room. Not as clean and updated amenities needed. Could use a definite remodel They also cut off breakfast five minutes before time
Not as well kept as it used to be. There was a hole in the bathroom, so had to request a different room. Not as clean and updated amenities needed. Could use a definite remodel They also cut off breakfast five minutes before time
10
Katie
15 Sept 2026
·
Stayed 1 night
I love it here it’s very clean
I love it here it’s very clean
6
Cindy
8 Sept 2026
·
Stayed 2 nights
The rooms were clean, staff friendly. The indoor heated pool was COLD, very disappointing as I specifically asked about the pool before arriving as that was a big part of our picking a place to stay, but it was too cold to be comfortable to use for my young grandchildren.
The rooms were clean, staff friendly. The indoor heated pool was COLD, very disappointing as I specifically asked about the pool before arriving as that was a big part of our picking a place to stay, but it was too cold to be comfortable to use for my young grandchildren.
Property policies
Check-in
Check-out
From 15:00 to 03:00
Before 11:00
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 93.9700015007019USD
- 2026-11-01: 86.85292910461426USD
- 2026-11-02: 102.82975000152588USD
- 2026-11-03: 109.8272073764801USD
- 2026-11-04: 108.84699479026794USD
- 2026-11-05: 115.38461063423156USD
- 2026-11-06: 124.41706138572692USD
- 2026-11-07: 111.8162653038025USD
- 2026-11-08: 91.77515686225891USD
- 2026-11-09: 92.84871000785827USD
- 2026-11-10: 91.85418531646728USD
- 2026-11-11: 93.85039502410889USD
- 2026-11-12: 92.84871000785827USD
- 2026-11-13: 106.82216941680909USD
- 2026-11-14: 102.8369017818451USD
- 2026-11-15: 90.85250030021668USD
- 2026-11-16: 93.85039502410889USD
- 2026-11-17: 93.85039502410889USD
- 2026-11-18: 94.85207149581909USD
- 2026-11-19: 87.86176590118409USD
- 2026-11-20: 99.8461673828125USD
- 2026-11-21: 94.85207149581909USD
- 2026-11-22: 80.87146030654907USD
- 2026-11-23: 83.86219470558167USD
- 2026-11-24: 82.86767001419068USD
- 2026-11-25: 97.8499662197113USD
- 2026-11-26: 97.8499662197113USD
- 2026-11-27: 85.85840441322327USD
- 2026-11-28: 84.86387972183228USD
- 2026-11-29: 76.87188911094665USD
- 2026-11-30: 79.86978383483887USD
- 2026-12-01: 82.86767001419068USD
- 2026-12-02: 83.8765068107605USD
- 2026-12-03: 82.86767001419068USD
- 2026-12-04: 109.83436770133972USD
- 2026-12-05: 108.83268268508911USD
- 2026-12-06: 79.86262350997924USD
- 2026-12-07: 84.86387972183228USD
- 2026-12-08: 85.86555619354247USD
- 2026-12-09: 82.86767001419068USD
- 2026-12-10: 81.85883321762086USD
- 2026-12-11: 98.8444909111023USD
- 2026-12-12: 94.85207149581909USD
- 2026-12-13: 77.88072590751648USD
- 2026-12-14: 82.86767001419068USD
- 2026-12-15: 83.86219470558167USD
- 2026-12-16: 82.86767001419068USD
- 2026-12-17: 82.86767001419068USD
- 2026-12-18: 99.83901560249329USD
- 2026-12-19: 97.8499662197113USD
- 2026-12-20: 77.86642234687805USD
- 2026-12-21: 77.88072590751648USD
- 2026-12-22: 80.86430852622986USD
- 2026-12-23: 81.87314532279969USD
- 2026-12-24: 80.87146030654907USD
- 2026-12-25: 96.84828120346069USD
- 2026-12-26: 94.85207149581909USD
- 2026-12-27: 77.86642234687805USD
- 2026-12-28: 81.87314532279969USD
- 2026-12-29: 82.86767001419068USD
- 2026-12-30: 112.81078999519349USD
- 2026-12-31: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- Pool access available from 9:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 20.00 per accommodation, per day (maximum USD 100.00 per stay) plus USD 50.00 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out fee: USD 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Internet
Free wi-fi
Activities
Golf course (nearby)
Cycling
Fishing
Horse riding
Canoeing
Hiking
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Vending machines
Wheelchair Accessible (Limited)