Name: Best Western Plus Parkway Hotel
Address: 1900 Homer Adams Parkway, Alton, Illinois, United States of America, Alton, Illinois, United States of America
Rating: 8.02

Guest reviews

8

Very good

Based on 1,001 verified reviews

Who stays here?

Business

22%

Couple

23%

Family

38%

Group

7%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Best Western Plus Parkway Hotel, travellers praise friendly staff, reasonable prices, and convenient location near shops, while pointing to an aging property with recurring maintenance issues, especially an out of order elevator and occasionally closed amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Talitha

2 weeks ago

·

Stayed 1 night

The staff was very kind and helpful! Breakfast had a good variety and was tasty as well. The room was clean but worn. The bed and bedding was not the best, mattress was very firm and the bedding was not the softest. It was great they allowed pets! Would def still stay again if ever need to.

10

Mike

3 weeks ago

·

Stayed 1 night

Excellent breakfast buffet Very clean and the best showers ever and Easy conviene parking Only complaint was their electronic locks were not up to par and need upgrades

2

Eric

4 Mar 2026

·

Stayed 12 nights

Staff very racist and unprofessional. Would not clean room very, very unprofessional for best western standards

2

Gina

14 Feb 2026

·

Stayed 1 night

Checking was ok the staff was welcoming but the stay went downhill from there. The room was musty and smelled. Visitors yelling outside the door at 2AM in the morning. Could hear the visitors next door all throughout the night and on the other wall in the room continua banging. Upon leaving in the morning the staff were joking and chatting among themselves, no good morning or ask how my stay was. Won’t be returning.

10

Kimra

11 Feb 2026

·

Stayed 1 night

Nice room, good location. Helpful staff.

1900 Homer Adams Parkway, Alton, Illinois, United States of America

Location

With a stay at Best Western Plus Parkway Hotel, you'll be centrally located in Alton, within a 10-minute drive of Mississippi River and Alton Square Mall. This hotel is 1.9 mi (3.1 km) from Robert Wadlow Statue and 2.1 mi (3.4 km) from OSF Saint Anthony's Health Center.

Alton Square Mall(1 Miles)

OSF Saint Anthony's Health Center(1.6 Miles)

Fresenius Medical Care(2 Miles)

Robert Wadlow Statue(2.1 Miles)

Mississippi Sanctuary-Olin Reserve(2.8 Miles)

Elijah P. Lovejoy Monument(2.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site. No reservation is required.

A complimentary full breakfast is served daily from 6 AM to 10 AM.

Pets are allowed with a fee of USD 40 per accommodation, per night, with a maximum charge of USD 100 per stay. Service animals are exempt from fees.

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

The hotel is centrally located in Alton, within a 10-minute drive of the Mississippi River and Alton Square Mall. It is approximately 1.9 miles from the Robert Wadlow Statue and 2.1 miles from OSF Saint Anthony's Health Center.

Yes, there is a seasonal outdoor pool available from May to September, with access from 6 AM to 10 PM.

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cribs are available for a fee of USD 10 per night. The availability of extra beds is not specified, and advance request or confirmation may be required.

Best Western Plus Parkway Hotel

Amenities

Property description

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