Name: Holiday Inn & Suites Chicago-Carol Stream Wheaton by IHG
Address: 150 South Gary Avenue, Carol Stream, Illinois, United States of America, Carol Stream, Illinois, US
Price range: US$102–US$229 per night
Rating: 8.48

What guests think

At Holiday Inn & Suites Chicago-Carol Stream Wheaton by IHG, travelers frequently praise friendly, accommodating staff, clean public areas and rooms, and convenient amenities like a large pool, hot tub, and an on-site restaurant that many find tasty and handy.

Several reviews note some rooms and bathrooms are dated or inconsistently renovated, with occasional HVAC noise and minor fixture issues. Multiple guests also disliked the absence of complimentary breakfast and cited high or uneven restaurant pricing. Overall, expect a convenient base for the area, but check room updates and breakfast options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A large pool and hot tub are frequently praised, and the attached bar/grille plus a small convenience shop add usefulness. Some guests wished for adult-only swim hours.

Related guest reviews

10

Garrett

5 Mar 2024

·

Stayed 3 nights

Our stay for a long weekend was excellent. Staff were friendly and accommodating. We ate breakfast and a late night snack at the restaurant within the hotel which was very good! Rooms were a nice size and clean. Pool was clean and very big. We would stay here again next time we’re in the area!

8

Robert

10 Jun 2025

·

Stayed 2 nights

Bar and Grille. Friendly Staff, spacious room, place to purchase snacks and beverages

10

Charlotte

17 Mar 2025

·

Stayed 2 nights

We loved the pool and hot tub

8

Alana

1 Jan 2025

·

Stayed 1 night

Just one night to swing and be out for New years Eve. Wish the pool had a table or two.

10

Alexander John

2 Sept 2024

·

Stayed 1 night

A very clean, well kept hotel. Swimming pool available. A nice restaurant conveniently located in hotel. Vestry large room. Friendly, helpful staff. A very nice stay.

8

Anne

25 Jun 2024

·

Stayed 3 nights

Nice pool!

6

Kathleen

19 Aug 2024

·

Stayed 3 nights

The hotel was overall nice. The rooms was spacious and accommodated are family well. Pool was really nice, and the staff was friendly and helpful. Only thing that was frustrating the AC in our room was extremely loud.

10

Candice

30 Dec 2024

·

Stayed 2 nights

Very nice workers. The restaurant that is attacted is really good. The pool was good. Nice and big. Clean hotel.

10

Jim

25 Sept 2025

·

Stayed 6 nights

I was able to spend a quiet hour in the hot tub It was wonderful the staff was very friendly despite some language difficulty and my Parkinson's speech impediment the cleaning crew would not leave my side until i reached my destination 2 days in a row very helpful very much appreciated

8

Hailey

4 Feb 2024

·

Stayed 3 nights

Front desk friendly. Good little convenience store. Love the hallway up to the elevator.

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Cleanliness

Reviews commonly highlight clean rooms and public areas. A few report issues like stained linens, lingering odors, or missed housekeeping.

Related guest reviews

10

Garrett

5 Mar 2024

·

Stayed 3 nights

Our stay for a long weekend was excellent. Staff were friendly and accommodating. We ate breakfast and a late night snack at the restaurant within the hotel which was very good! Rooms were a nice size and clean. Pool was clean and very big. We would stay here again next time we’re in the area!

10

Quartney

13 Apr 2025

·

Stayed 1 night

Nice and clean facility

10

Ty'Isha

24 Apr 2025

·

Stayed 2 nights

My stay was amazing and the entire room was clean

10

Cynthia

11 Jul 2025

·

Stayed 3 nights

was a very nice and clean place.

10

Vickie

24 Jul 2025

·

Stayed 1 night

Room was clean, spacious, with nicely appointed amenities. The lobby and other areas were exceptionally clean and staff were friendly and professional. Perfect location for my needs.

8

Lanesha

16 Mar 2025

·

Stayed 1 night

Excellent . Hotel is very clean and nice staff .

10

Janell

19 Aug 2025

·

Stayed 2 nights

It was clean.

4

Linda

24 May 2025

·

Stayed 2 nights

Suite room, smelled of BO and after letting housekeeping know that we want our room cleaned and time we would be gone, they never cleaned the room. Spent over 500.00 dollars for 2 night stay and didnt even get breakfast. Very disappointing.

4

Patrea

24 Nov 2025

·

Stayed 1 night

My linen had stains on it after a 6.5 hour drive and a 3 hour football game i did

10

Michelle

7 Aug 2024

·

Stayed 2 nights

Highly recommended. Very clean friendly, great service .

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Rooms

Many find rooms spacious and comfortable, but multiple reviews cite outdated decor and bathrooms, inconsistent renovations, and occasional HVAC noise or minor maintenance issues.

Related guest reviews

10

Kathy

20 Aug 2023

·

Stayed 1 night

Staff were friendly and available to help if needed. Furnishings and decor were updated and pleasing. The mattress was comfortable, which is an important comfort factor. The hotel actually exceeded our expectations, as the photos on the site seem to show more worn and outdated facilities.

6

John

29 Jun 2024

·

Stayed 1 night

Rust on shower fixtures. Some bathroom fixtures were missing. The property just felt tired.

8

Patrick

7 Jul 2025

·

Stayed 5 nights

Room was clean, just outdated. Some of the furniture was not balanced. The cabinet that the microwave sat on with the refrigerator rocked every time I opened the refrigerator door. The elevator never failed, but I had some concerns.

8

Todd

5 Mar 2023

·

Stayed 2 nights

The fourth floor rooms are not remodeled yet. Our first room had an odor and cold shower. The staff quickly, no hassle, gave us a new room for the second night. It was much better quality! The restaurant was convenient and had great service.

10

Vickie

24 Jul 2025

·

Stayed 1 night

Room was clean, spacious, with nicely appointed amenities. The lobby and other areas were exceptionally clean and staff were friendly and professional. Perfect location for my needs.

4

Brian R.

12 Aug 2024

·

Stayed 1 night

They put us in a room the farthest from the elevators and main lobby and some kind of air system kept turning off and on all night. No sleep. The toilet was so low to the floor my wife who is handicaped could not get up off it. I had to borrow a porta potty from one of my kids. Otherwise it was a nice room. Expedia get the poor rooms?

6

Stefan

17 May 2024

·

Stayed 1 night

Bathrooms need to be updated

6

Kathleen

19 Aug 2024

·

Stayed 3 nights

The hotel was overall nice. The rooms was spacious and accommodated are family well. Pool was really nice, and the staff was friendly and helpful. Only thing that was frustrating the AC in our room was extremely loud.

8

Richard

26 May 2025

·

Stayed 2 nights

The rooms were nice. The bedside wall tables were placed too far away from the bed. This meant a person had to get up from the bed to place anything on the tables like glasses, cups, etc.

6

Tamara

26 Apr 2023

·

Stayed 2 nights

The room was very old and beat up. Yet we paid the same as our family that had a totally updated room. Plus my husband has Parkinson’s and was having trouble walking and they put us on forth floor and when I asked for a wheelchair you did not have any on-site.

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Service

Staff are consistently described as friendly and helpful, with several examples of going above and beyond. A few guests experienced slow or difficult check-in, billing missteps, or lapses in housekeeping communication.

Related guest reviews

10

Mary

24 Sept 2023

·

Stayed 2 nights

Patty went above and beyond to make sure we had everything we needed. She was so sweet and kind to our family during our celebration of life memorial for my aunt.

8

Corina

31 Jul 2023

·

Stayed 1 night

I booked my stay through Expedia, I have always done the reserve now pay later option and have never had an issue at check in, when I arrived to check in the hotel desk employee that was checking me in, asked for my name and then immediately said we already charged the card you booked the room with on Expedia. And that is not the card I wanted to use I never gave authorization for him to do so or the hotel in general. That is why I always use the pay at hotel option because what if I wanted to pay cash for the room or use a different card at the time of the stay. He did reverse the transaction and told me it would show back up in my account during the week. It was still not ok doing without authorization. He also never once asked to verify my Id or drivers license. I could have been anyone using someone’s reservation.

6

Brian

28 May 2023

·

Stayed 2 nights

It took forever to check in. Not because there was a crowd. They could not find my reservation on the computer. They asked me my name numerous times but would not look at the Expedia e-mail confirming the reservation. Finally, the woman asked me for my last name AGAIN and she found the guy as searching on my first name. From then, everything went fine.

10

Kenneth

1 May 2023

·

Stayed 1 night

The staff was kind especially Jill she went above and beyond to make our stay perfect.

2

Erhan

29 Jul 2023

·

Stayed 1 night

Front desk experience was terrible. Staff was rude and arrogant. She escalated the conversation, we got to the brink of arguing. Front desk is hotel’s first and best opportunity for leaving goos impression. Hotel mng. shouldn’t waste this opportunity with staff who are not up for the job.

10

Anne

1 Nov 2024

·

Stayed 6 nights

The staff is amazing!

4

Linda

24 May 2025

·

Stayed 2 nights

Suite room, smelled of BO and after letting housekeeping know that we want our room cleaned and time we would be gone, they never cleaned the room. Spent over 500.00 dollars for 2 night stay and didnt even get breakfast. Very disappointing.

10

Todd

10 Sept 2023

·

Stayed 2 nights

We mistakenly left two important pieces of luggage in our room. We realized the loss two days later, called the front desk, located the items and within hours had a nearby family member retrieve the bags. I am grateful for the kindness and the professionalism of the staff who helped us. Thank you!!

10

Julie

4 Jun 2023

·

Stayed 1 night

Staff was friendly and efficient. Hotel was close to my ultimate destination. Restaurant breakfast was tasty and my waitress was very attentive. Room was good, quiet, and I got a good night’s sleep.

10

Corina

13 Aug 2025

·

Stayed 4 nights

The staff is always very helpful at this establishment, we stay here multiple times a year and are always satisfied

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Location

Location is convenient for Carol Stream and Wheaton visits, with easy road access and many dining options nearby. Several guests chose it for proximity to family or local events.

Related guest reviews

10

Darrel

21 May 2024

·

Stayed 2 nights

easy to get around

10

Dr. Rased

15 Nov 2024

·

Stayed 4 nights

Perfect for me to stay in Carol Stream, more likely I will stay there again in my next visit to Carol Stream

8

Charles

11 Jan 2025

·

Stayed 1 night

Really nice facility and very convenient.

10

Vickie

24 Jul 2025

·

Stayed 1 night

Room was clean, spacious, with nicely appointed amenities. The lobby and other areas were exceptionally clean and staff were friendly and professional. Perfect location for my needs.

10

Marion

9 Dec 2024

·

Stayed 2 nights

The staff was very friendly and helpful. They were able to provide our son with a shower chair for the tub in his room since he had a cast on his foot. The dining room staff was very pleasant and the food was very good. The hotel is in a good location for us when we visit family.

8

James

5 Jan 2024

·

Stayed 1 night

We have been here several times and each stay has been comfortable and enjoyable. Staff is friendly and helpful, rooms are clean, pool is clean and nice, and the restaurant is great. Also, many places nearby to eat as well.

8

Deborah

16 Aug 2025

·

Stayed 7 nights

It had easy access from the road. There were plenty of places to eat in the area that were not far from the hotel.

8

Megan

29 Jul 2023

·

Stayed 1 night

Convenient location for us and comfortable

10

Valerie

9 Mar 2023

·

Stayed 1 night

Great stay. Close to what we needed! Excellent restaurant and service was great!

10

Julie

4 Jun 2023

·

Stayed 1 night

Staff was friendly and efficient. Hotel was close to my ultimate destination. Restaurant breakfast was tasty and my waitress was very attentive. Room was good, quiet, and I got a good night’s sleep.

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Dining

The on-site restaurant receives frequent praise for quality and convenience. However, many note there is no complimentary breakfast and some found breakfast pricing high or value inconsistent.

Related guest reviews

10

Garrett

5 Mar 2024

·

Stayed 3 nights

Our stay for a long weekend was excellent. Staff were friendly and accommodating. We ate breakfast and a late night snack at the restaurant within the hotel which was very good! Rooms were a nice size and clean. Pool was clean and very big. We would stay here again next time we’re in the area!

10

Jeffrey

13 May 2025

·

Stayed 2 nights

It was everything as advertised, effortless check in with a discount at the restaurant and a lovely Mothers day brunch and complimentary desert. We surely would stay there the next time we are in Wheaton.

8

Laura

8 Aug 2023

·

Stayed 1 night

The front desk employees were very nice! My grandkids were disappointed having no continental breakfast!

10

Jon

19 Mar 2023

·

Stayed 1 night

Loved the restaurant.

10

Marion

9 Dec 2024

·

Stayed 2 nights

The staff was very friendly and helpful. They were able to provide our son with a shower chair for the tub in his room since he had a cast on his foot. The dining room staff was very pleasant and the food was very good. The hotel is in a good location for us when we visit family.

10

Barbara

17 Sept 2025

·

Stayed 1 night

A beautiful hotel with an outstanding restaurant

10

JOHN

23 Feb 2024

·

Stayed 4 nights

Pleasantly surprised w/ room quality & amenities! Restaurant was also fantastic! I recommend the Mexican skillet for breakfast & the hamburger & fries for lunch!

10

Candice

30 Dec 2024

·

Stayed 2 nights

Very nice workers. The restaurant that is attacted is really good. The pool was good. Nice and big. Clean hotel.

6

henry

27 Feb 2024

·

Stayed 3 nights

Picked the hotel for location. Was offered free breakfast (by Hotels) for an added fee. DON'T Bother. when asking the front desk they denied the ('free' breakfasts) just as well as not great and overpriced. Plenty of local establishments that do a better job for less $$$. Since Hotels got bought seems to have gone downhill.

8

Marie

28 Jun 2024

·

Stayed 1 night

We stayed here for a wedding. The room was clean, bed was ok, the staff was friendly but the food in the restaurant was mediocre and the prices were ridiculously high. It cost the 2 of us is almost $50 for a simple eggs, toast & sausage breakfast with coffee. We were charged $3.00 each for a teacup of coffee that was being served for free just around the corner in the lobby. Overall, the stay was fine but note to self, don’t eat at the hotel restaurant.

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Month	Average price
January	US$93
February	US$100
March	US$94
April	US$120
May	US$121
June	US$124
July	US$138
August	US$146
September	US$148
October	US$139
November	US$119
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $198	18 $229	19 $192
20 $125	21 $129	22 $149	23 $153	24 $161	25 $188	26 $186
27 $121	28 $117	29 $117	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $136	3 $144
4 $111	5 $111	6 $116	7 $116	8 $126	9 $153	10 $221
11 $119	12 $111	13 $126	14 $117	15 $110	16 $139	17 $141
18 $111	19 $117	20 $126	21 $113	22 $110	23 $132	24 $120
25 $102	26 $111	27 $102	28 $102	29 $102	30 $104	31 $105

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Roll-In Shower (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Refrigerator

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 2 Queen Beds, Refrigerator

Suite, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed

Premium Room

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

Premium Room, 1 King Bed

Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn & Suites Chicago-Carol Stream Wheaton by IHG

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Prices for upcoming dates