Is parking available at the property?

Yes, there is on-site parking available. Covered self-parking is offered at a fee of USD 25.00 per night, while covered valet parking is available for USD 30.00 per night. Both options include in/out privileges.

Is breakfast offered at the hotel?

Yes, local cuisine breakfast is available daily from 7:00 AM to 11:00 AM for a fee ranging from approximately USD 12.00 to 18.00 per person.

Does the hotel allow pets?

Yes, the property allows pets in specific rooms only, with a pet fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available upon request. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room accessibility may vary.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in El Paso, within a 5-minute drive of Paso del Norte International Bridge and Sun Bowl Stadium. It is approximately 8.5 miles from Fort Bliss and 8.3 miles from the American Consulate. Nearby attractions include Plaza Theater and El Paso Museum of Art, both within 0.2 miles.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability may vary.

What are the policies for guests staying with children?

Children 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding, with a maximum of two children per room.

Hotel Paso Del Norte, El Paso

Average nightly price at Hotel Paso Del Norte, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$219
February	US$237
March	US$231
April	US$296
May	US$312
June	US$261
July	US$250
August	US$261
September	US$299
October	US$238
November	US$235
December	US$216

What guests think

Hotel Paso Del Norte, Autograph Collection earns frequent praise for its beautiful historic spaces and central location, while reviews also note mixed service and housekeeping, occasional slow check-in, and weekend noise from rooftop venues and events.

Rooms are often spacious and comfortable, though some mention maintenance snags, loud or weak A/C, and limited lighting. Facilities stand out for the grand bars, gym and spa, but the pool is small and elevator issues appear occasionally. Expect a stylish stay with vibrant nightlife and a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests love the grand bar spaces and rooftop bar; the gym and spa draw praise. The pool is small and can feel crowded, elevator hiccups occur at times, and parking and valet are available.

Related guest reviews

10

Keisha

18 Apr 2025

·

Stayed 2 nights

Everything excellent and also has valet parking

10

Dionne

25 Aug 2025

·

Stayed 2 nights

My only complaint is there is a rooftop bar and on Saturday night it was crowded and the loud music played until 3am. We ate at the restaurant and the food was delicious and the service was excellent.

10

Liria

25 Apr 2025

·

Stayed 1 night

The elevator wouldn’t work to our floor we had to go to the floor before and take the stairs to our floor

8

Annette

28 Jul 2023

·

Stayed 2 nights

Everything was great. But the pool was tiny.

10

amy

22 Jun 2024

·

Stayed 1 night

Great gym

10

Manuel

7 Aug 2025

·

Stayed 1 night

Secure parking for customers especially that there was an event next door and still able to obtain parking at my arrival. Offered a glass of champagne at check in and helped start the evening.

10

Karena

5 Aug 2025

·

Stayed 1 night

The Restaurant 1700 degrees is one of my favorites- the Bar is beautiful- will be back whenever in the area

10

Glenn

28 Jan 2024

·

Stayed 4 nights

Staff at the hotel was amazing. They were very helpful and very friendly and easy to work with. Sabor restaurant on site was awesome and the food was outstanding! we would highly recommend the spa.

10

Karena

22 Aug 2025

·

Stayed 1 night

We will be back! Love the bar! Good rooms and very artsy- liked the atmosphere

8

Beatriz

29 Jul 2025

·

Stayed 1 night

Pros Beautiful main bar. Restaurants on site Confortable beds. Cons Pool and pool area small. 2 families and you don't find space

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Cleanliness

Many reviews praise clean rooms and well-kept public areas, but others report musty odors, shower mold, and inconsistent housekeeping. A few also mention early or intrusive housekeeping and linens not smelling fresh.

Related guest reviews

8

Celso

6 Jul 2025

·

Stayed 1 night

Room just felt a bit dirty. Welcome fruit try was nice.

6

Tanya

24 Jan 2025

·

Stayed 1 night

Poor house keeping.

4

Juanito

29 Dec 2024

·

Stayed 3 nights

My stay at the hotel started off with high hopes, but it quickly turned into a frustrating experience due to issues with black mold. Upon arriving, I noticed a significant amount of mold at the bottom of the shower, which was both unappealing and concerning. I promptly reached out to the customer service desk, and the staff was accommodating, moving me to a different room. However, much to my dismay, the new bathroom also had black mold lurking in the shower. It was disheartening to find that despite the hotel’s efforts to resolve the issue, the problem persisted. This experience not only affected my comfort but also made me question the overall cleanliness and maintenance standards of the hotel, leaving me wary of my surroundings during the rest of my stay.

10

erik

13 Jun 2024

·

Stayed 1 night

Great location. Very clean

8

Jacqueline

5 Mar 2023

·

Stayed 1 night

Everything was great, with the exception of the restroom. Shower tile and grout are white so the orange-ish color of new mold or grime or whatever it was throughout the shower was VERY noticeable. Only stayed one night but for that reason decided NOT to shower at the hotel.

10

Travis

23 Jun 2024

·

Stayed 3 nights

Clean rooms and friendly staff

10

Omar

14 Oct 2023

·

Is a exelent good quality hotel,very historical place restauranrs are very good, very service full employees.The sirius problem the hotel have is toweels bed blankets dont smell clean looks like wash machines overloaded (please have it smell fresh) all the room is clean just that problem

8

Ivan

1 Jan 2025

·

Stayed 2 nights

Room a little musty

8

Sabra

27 Jan 2023

·

Stayed 2 nights

Beautiful hotel. Conveniently located downtown. However I’ve stayed a couple of times and the rooms weren’t super clean. Dirt on the walls and floor, smudges on the drinkware… Most of the outlets in the room were non-working. Pretty disappointing. The Sabor restaurant is very good. Highly recommend. Also the spa onsite was a bonus! The massage was fantastic.

10

Randle

14 Jul 2023

·

Stayed 4 nights

Service was excellent. Rooms were clean, bed was very comfortable and common areas were well maintained.

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Rooms

Rooms are often spacious, comfortable and attractively decorated, with some nice views. Downsides include maintenance snags, loud or weak A/C, limited lighting, and noise bleeding from venues on busy nights.

Related guest reviews

10

Pamela

22 Feb 2023

·

Stayed 3 nights

Very welcoming staff. We were greeted while still in our car trying to decide where to park. The man asked if we wanted valet or self and gave us instructions. We checked in and stayed for three nights. We had a king room which was spacious, clean and very comfortable. The bed and bedding luxurious. The downtown area has a lot to explore. The restaurants are plentiful and the architecture on the buildings is something to research.

6

Hector

26 Jan 2025

·

Stayed 1 night

My stay was fine, at check in we were promised comp parking and some credits to a restaurant in the hotel. I never asked for anything so I was happy to hear we were getting some extra perks. When I finally asked for the credits no one seemed to know what i was talking about so that was disappointing. At the time of checkout, I asked about the parking and again no one seemed to know anything about it. I would have rather not know about the extra perks rather than being disappointed. Our room seemed to be below one of the bars so we could hear music until 2am

10

Brayan

18 Aug 2025

·

Stayed 1 night

The bed was so comfort

10

Reginald

24 Dec 2024

·

Stayed 1 night

The hotel was nice but the lighting in the room was not great and minor things like shower handle needed to be fixed

8

Blanca

18 Feb 2025

·

Stayed 1 night

Rooms need better lighting 💡

10

Raul

15 Jul 2025

·

Stayed 1 night

Great experience with very nice staff from parking to check in. Beautifully updated and room was amazing loved the view from window! Will stay here again.

8

Kate

20 May 2025

·

Stayed 2 nights

This is a beautiful historic hotel, and clearly the management takes a lot of pride in the public spaces, especially the lobby and bar/restaurant areas. Our room was large, clean and generally comfortable but certain maintenance issues were noticeable - the HVAC in the room was extremely loud, making it difficult to sleep. The shower fixtures had significant visible hard water buildup that affected

10

Nivyana

24 Jan 2025

·

Stayed 1 night

This was a very charming hotel, the rooms were large and the bathroom was nice.

10

Mark

6 Jul 2023

·

Stayed 1 night

Room comfort and ambiance was perfect for what I was looking for in a hotel stay for business. It was clean and quiet

10

Ivy

8 Jul 2025

·

Stayed 1 night

Hotel was beautiful. Rooms spacious and big. Located in center of down town within walking distance of many locations.

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Service

Many guests highlight friendly, professional staff across departments. However, several report slow or disorganized check-in, uneven front-desk attitude, and miscommunication about perks or third-party breakfast packages.

Related guest reviews

10

Vishnu

20 Aug 2025

·

Stayed 2 nights

Staff was friendly, professional and accommodating. Arrived a few minutes early and room was not ready at 3pm (they did eventually get me into another room). Overall it was an excellent experience.

10

James

18 Mar 2025

·

Stayed 1 night

An issue during my stay was the breakfast I paid for on the Hotels.com app when booking. After I’d sat down for breakfast the hostess came over to say the front desk had said I wasn’t signed up for breakfast. I showed her my receipt and went to the front desk myself to clear things up. Then, after finishing, I was given a bill for breakfast and told the front desk would remove the charge. On checking out, I had to wait a while while the front desk and restaurant straightened things out. Throughout, the hotel and restaurant people were very courteous and professional. However, this seems like a system glitch. Way to much off putting rigmarole for this level of hotel. Breakfast was good but left something of a bad taste.

6

Hector

26 Jan 2025

·

Stayed 1 night

My stay was fine, at check in we were promised comp parking and some credits to a restaurant in the hotel. I never asked for anything so I was happy to hear we were getting some extra perks. When I finally asked for the credits no one seemed to know what i was talking about so that was disappointing. At the time of checkout, I asked about the parking and again no one seemed to know anything about it. I would have rather not know about the extra perks rather than being disappointed. Our room seemed to be below one of the bars so we could hear music until 2am

6

Itzel

24 Nov 2024

·

Stayed 1 night

Check in takes for ever but the rest of the service is great! Would love to come again!

10

Sidney

6 May 2025

·

Stayed 1 night

Great staff and service

2

Jeffery

26 Oct 2025

·

Stayed 3 nights

Check-in was a disaster. Took over an hour.

6

Sudip

1 May 2025

·

Stayed 1 night

Nice property with very good restaurants. Took a long time to check in. Even though I noticed more than one hotel staff member, only one of them was helping guests.

6

Yolanda

8 Oct 2023

·

Stayed 1 night

Front desk girls terrible ,very bad service i don't understand how is this their job!!! With terrible attitude! So sad because I really love this hotel ....

4

Pablo

9 Jul 2023

·

Stayed 1 night

I had a delayed check-in by about 4 hours. I'm not certian if a supervisor intervened, but the initial reception staff insisted the room was being cleaned and I needed to wait a bit more. Another receptionist, with different uniform advised the person assisting me they could give me another room. That person helped and I got my room.

4

Amanda

18 Sept 2023

·

Stayed 2 nights

Staff was rude since check in. Bar service took extremely long. Hotel does not go above and beyond in any respect. My husband and I asked for change to tip valet, staff appeared upset about any/every request. Called for late check out and was told “no”, no explanation. Will never stay here again bc of service.

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Location

Downtown setting is convenient for walking to the convention center, theaters, restaurants, and the ballpark, and many felt the area was safe. A few found limited things to do without a car.

Related guest reviews

10

Marsha

3 Apr 2025

·

Stayed 1 night

Great downtown location. Beautiful hotel.

10

Pedro

17 Feb 2025

·

Stayed 1 night

Excellent location. Very good restaurants in the area.

8

Gary

1 Apr 2025

·

Stayed 1 night

Check-in was easy. The lobby is very pretty. The room was large and well appointed. Dinner at Sabor was a little pricey, but delicious. There wasn’t much to do in the area (without a car). Locals are familiar with this hotel and all highly recommend it. I would absolutely stay here again.

10

Zebulon

13 Aug 2025

·

Stayed 1 night

Gorgeous historic hotel. Great restaurants and amenities. Close to everything. Great room.

10

Samuel

10 Jul 2023

·

Stayed 2 nights

Nice, clean, and close to the baseball stadium and restaurants.

10

Jennifer

25 Feb 2024

·

Stayed 1 night

Beautiful historic downtown hotel. The room was very clean and comfortable. It was great to be able to walk to and from a show at the Plaza Theater. I’m sure we will be staying here again!!

10

Sarah

26 Nov 2023

·

Stayed 1 night

Right in the heart of downtown El Paso. Area felt safe. Parking was easy in underground lot with elevator access to the hotel.

10

Clara

26 May 2024

·

Stayed 1 night

The hotel is walking distance from the El Paso Convention Center. I stayed there for a conference and the location was very convenient for me. The hotel is very nice on the outside, and it’s even nicer on the inside. The room service was great, and the staff was very polite and helpful. The restaurant there is very good too. Overall, it was a great stay.

10

Joe

2 Mar 2025

·

Stayed 1 night

Beautiful hotel! I’ve stayed here multiple times and it never disappoints. Within walking distance for everything and if you need an uber ride it’s super cheap.

10

Ivy

8 Jul 2025

·

Stayed 1 night

Hotel was beautiful. Rooms spacious and big. Located in center of down town within walking distance of many locations.

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AI-generated summary based on recent guest reviews

Dining

On-site venues like Sabor and 1700 Degrees are frequently praised, and the Dome bar is a highlight. Some guests experienced breakfast package or billing issues and occasional misses with steak doneness or cocktail quality.

Related guest reviews

10

James

18 Mar 2025

·

Stayed 1 night

An issue during my stay was the breakfast I paid for on the Hotels.com app when booking. After I’d sat down for breakfast the hostess came over to say the front desk had said I wasn’t signed up for breakfast. I showed her my receipt and went to the front desk myself to clear things up. Then, after finishing, I was given a bill for breakfast and told the front desk would remove the charge. On checking out, I had to wait a while while the front desk and restaurant straightened things out. Throughout, the hotel and restaurant people were very courteous and professional. However, this seems like a system glitch. Way to much off putting rigmarole for this level of hotel. Breakfast was good but left something of a bad taste.

10

Dionne

25 Aug 2025

·

Stayed 2 nights

My only complaint is there is a rooftop bar and on Saturday night it was crowded and the loud music played until 3am. We ate at the restaurant and the food was delicious and the service was excellent.

8

Gary

1 Apr 2025

·

Stayed 1 night

Check-in was easy. The lobby is very pretty. The room was large and well appointed. Dinner at Sabor was a little pricey, but delicious. There wasn’t much to do in the area (without a car). Locals are familiar with this hotel and all highly recommend it. I would absolutely stay here again.

8

Jeremy

18 Nov 2024

·

Stayed 2 nights

Cool hotel, front desk staff not that hospitable, quality of cocktails were not great. Steakhouse was good.

10

Scott

21 May 2024

·

Stayed 1 night

Excellent hotel. Restaurant not so great. Steak was expensive and had to send it back because it was raw and tough

10

Marsha

28 Feb 2025

·

Stayed 5 nights

I stayed for five days and the staff was excellent and the food in the restaurants was very good.

2

Clinton

31 Mar 2025

·

Stayed 1 night

Paid for Breakfast through Expedia and it was not honored.

10

Karena

5 Aug 2025

·

Stayed 1 night

The Restaurant 1700 degrees is one of my favorites- the Bar is beautiful- will be back whenever in the area

10

Glenn

28 Jan 2024

·

Stayed 4 nights

Staff at the hotel was amazing. They were very helpful and very friendly and easy to work with. Sabor restaurant on site was awesome and the food was outstanding! we would highly recommend the spa.

10

Clara

26 May 2024

·

Stayed 1 night

The hotel is walking distance from the El Paso Convention Center. I stayed there for a conference and the location was very convenient for me. The hotel is very nice on the outside, and it’s even nicer on the inside. The room service was great, and the staff was very polite and helpful. The restaurant there is very good too. Overall, it was a great stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $583	5 $351	6 $309	7 $270
8 $244	9 $410	10 $938	11 $358	12 $377	13 $198	14 $190
15 $211	16 $339	17 $506	18 $372	19 $221	20 $185	21 $188
22 $171	23 $177	24 $190	25 $190	26 $171	27 $188	28 $187
29 $212	30 $276

Su	Mo	Tu	We	Th	Fr	Sa
		1 $322	2 $379	3 $348	4 $191	5 $190
6 $258	7 $335	8 $314	9 $324	10 $288	11 $192	12 $190
13 $262	14 $276	15 $307	16 $344	17 $220	18 $187	19 $194
20 $191	21 $191	22 $188	23 $193	24 $190	25 $190	26 $192
27 $191	28 $190	29 $267	30 $316	31 $381

Hotel Paso Del Norte, Autograph Collection

Prices for Hotel Paso Del Norte, Autograph Collection

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 Queen Bed

Signature Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Room, 2 Double Beds

Studio Suite, 1 King Bed with Sofa Bed

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Guest reviews of Hotel Paso Del Norte, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Paso Del Norte, Autograph Collection

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