Hampton Inn & Suites El Paso-Airport

Pros: -The room was clean and spacious for one night. -The room door didn’t have any gap at the bottom which prevented any noise from the hallway creeping in. -The breakfast was decent; it was good enough. -When I asked for the shuttle to the airport, the desk-clear, who never looked me in the eyes, said that she could get me a “Lyft.” Initially, I thought she had said that Hampton would provide a lift or shuttle to the airport. In turned out, it was actually a Lyft ride provided and paid by Hampton. Cons: -I waited about 30 mins. in the lobby to be checked-in because their system was down; per the front desk, all Hampton system was down nationwide. -I didn’t like the low-flash toilet in the bathroom. Also, the bathroom was little tight. -The window view is the parking-lot. -When I returned the room key-card to check-out, the clerk never looked me in the eyes; her eyes were fixed on her computer screen while she was speaking to me and continuing to type. Conclusion: Would I stay here again? For one or two nights only, yes.

Horrib

Great customer service

Clean Room, Nice breakfast layout and eating options, Outstanding staff, from front desk to cleaning staff to Breakfast service hostess

The front desk staff was superb