Name: Krystal Grand Nuevo Vallarta – All Inclusive
Address: Bahia de Banderas, Nayarit, Bahía de Banderas, Flamingos, Mexico
Rating: 8.47

Guest reviews

8.5

Very good

Based on 1,168 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Krystal Grand Nuevo Vallarta, guests often praise the friendly staff, beachside setting, and multiple pools, while frequently noting drawbacks like hard-to-get restaurant reservations, saved loungers at pools, dated rooms, patchy Wi‑Fi, and nightlife noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

William

5 Feb 2026

·

Stayed 3 nights

Room was good

8

Judith

21 Jan 2026

·

Stayed 14 nights

The pool & restaurant staff were amazing. The food was great. The issue we had was not being able to get a chair by the adult pool ( or on the beachfront) . We were told no reservations for the lounge chairs. The pool concierges were great and found us chairs for 2 days and we found chairs for 3 days. So for 14 days we could only get chairs for 5 of those days. We paid a great dollar for two weeks and expected better treatment. If you say no lounge chair reservations, it should be enforced with a system in place to watch over this situation. It would alleviate a lot of the frustration.

6

Edwin

14 Jan 2026

·

Stayed 7 nights

The overall layout was very inconvenient. Upon our arrival we were near both a regular front desk, and a VIP desk? We were told by a bellman to follow him around the building and a elevator ride down a floor and then back to the center of the building to another “special” check- in office. A lot of walking for seniors at the end of a long travel day. Every day involved long walks to get anywhere, to and from the beach, or any of the restaurants and back to our room was exhausting. Food was ok but not up to par with many other Puerto/Nuevo Vallarta resorts we have stayed at.

8

Daniel

13 Jan 2026

·

Stayed 7 nights

We had a great stay at this beachfront resort in Mexico. The property itself was amazing and very family-friendly. The kids absolutely loved it—especially spending time on the beach and playing beach volleyball. The sand and overall beach setup were excellent. The service was unbelievable. The waiters were always nearby, attentive, and made sure we were comfortable at all times. The only downside was that it could be difficult to find lounging chairs and umbrellas, as people would place towels on them early and not return for long periods. The staff members, would help find a lounger and set up an umbrella, which made a big difference. Overall, a wonderful family vacation and a resort we would definitely consider returning to.

8

Brittany

12 Jan 2026

·

Stayed 7 nights

Room was clean, service was great and friendly staff. food was good and pool was clean.

Bahia de Banderas, Nayarit

Location

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 7 minutes from Nuevo Vallarta Beach. This all-inclusive property is 11.8 mi (18.9 km) from Cruise Ship Terminal and 14.6 mi (23.6 km) from Malecon.

Bay of Banderas(0.1 Miles)

Playa Bucerías(1.1 Miles)

Flamingos Golf Club(1.5 Miles)

Art Walk Bucerias(1.5 Miles)

Nuevo Vallarta Beach(1.7 Miles)

Los Arroyos Verdes(2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site, but it is limited. Valet parking services are also offered.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features limited wheelchair accessibility, step-free entrances, and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility should be confirmed with the property prior to arrival.

The property is located on the beach, just a 1-minute drive from Bay of Banderas and 7 minutes from Nuevo Vallarta Beach. It is approximately 11.8 miles from the Cruise Ship Terminal and 14.6 miles from Malecon.

Yes, there are 3 outdoor swimming pools available, including a children's pool. Pool access is available from 8:00 AM to 8:00 PM.

Children are allowed at the property; however, they are not permitted in the infinity pool.

Krystal Grand Nuevo Vallarta – All Inclusive

Amenities

Property description

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