Name: Courtyard by Marriott Bloomington Normal
Address: 310A Greenbriar Drive, Normal, Illinois, United States of America, Normal, Illinois, US
Price range: $102–$451 per night
Rating: 7.78

What guests think

Across reviews for Courtyard by Marriott Bloomington Normal, travelers praise the friendly, accommodating staff and convenient location near highways and ISU, while noting dated rooms with occasional maintenance issues, mixed cleanliness, and recurring pool and hot tub problems.

Several guests slept well and liked the beds, but others found mattresses hard, lighting dim, doors flimsy, and some HVAC or fridge units faulty. The on-site Bistro and Starbucks options were appreciated, though free breakfast is not standard and a few food and coffee complaints appear. Best for a simple, convenient stay with modest expectations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub issues appear repeatedly, including closures, cold or dirty water, and general wear; some areas look remodeled. Parking setup confused some guests, and one review noted an overdue elevator inspection.

Related guest reviews

4

Gibson

Apr 16, 2024

·

Stayed 1 night

The pool is ran down and dirty and rooms are outdated and is over priced would not recommend very disappointed

10

Wayne

Mar 21, 2025

·

Stayed 1 night

Clean with a hot tub

6

Dennis

Jun 25, 2025

·

Stayed 2 nights

The staff was courteous. The rooms were clean. Kind of disappointed The hot tub didn't work. This seems to be a thing lately. The shower was really nice Not used to seeing glass doors. Maid service Didn't do anything the second day so had to go to the desk to get more coffee. Not a big deal, but if they know you're staying more than one night they should at least refill the basic necessities. Like coffee and toilet paper and take the trash out.

4

Sarah

Jul 10, 2024

·

Stayed 1 night

The hotel pool was under maintenance during our stay. This was disappointing as I booked the hotel to use the pool and hot tub. We were told we could swim at the neighboring hotel’s pool. We did this and were very unsatisfied with the cleanliness of the pool and there was no hot tub.

8

ken

Aug 29, 2023

·

Stayed 1 night

Pool water was cold and hot tub was not hot enough.

10

Tracy

Feb 7, 2024

·

Stayed 1 night

Everything was spectacular - rooms, lobby, pool, and of course the staff!

6

Todd

Aug 5, 2024

·

Stayed 2 nights

Pool amenities were less than standard. Green algae at bottom of pool. Even the children in my group refused to go in the pool. This hotel was over $150 a night and in my opinion a $119 a night maximum stay. When amenities cannot be offered in a sanitary condition, fees should be lowered.

8

Bruce

Mar 17, 2025

·

Stayed 1 night

The parts that were remodeled were very nice. The set-up for the parking lot through another company was a little confusing.

8

Sylvia

Dec 28, 2022

·

Stayed 1 night

The pool area could use some updating and repairs. The heater in my room ticked really loudly as it was heating up but it eventually stopped. Staff was very friendly.

8

Chadwick

Mar 30, 2025

·

Stayed 4 nights

Good location. Friendly staff. Room was worn out, cigarette burns on furniture and walls, drapes torn. Slightly noisy from outside sounds. Elevator inspection is a few months past due. Refrigerator not good, you have to push a reset button to turn it on for 2 hours at a time. That’s tough when you are there for 4 days and can’t constantly monitor that. Was expecting a little more for the money and the name.

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean, but several reported missed housekeeping, hair or residue in showers, musty odors, and worn or visibly dirty furnishings or linens.

Related guest reviews

10

Lisa

Jun 7, 2024

·

Stayed 1 night

Very clean, quiet, and comfortable.

8

Jennifer

Mar 22, 2025

·

Stayed 1 night

For the money that you payfor this hotel room I was Not impressed. No free continental breakfast, the shower had dried boogers and old soap close to the shower head, only 3 towels and not very clean room. There was also lights that were for bedside light with no light switch on the wall... they were mounted with switches themselves and were plugged in, but no wall switch to keep them on... all the other creature comforts. Single serving coffee, creamer, sugar and got a great room close to the elevator but the door was really flimsy and could hear everything and everyone while i laid on my bed over 8 foot away.

8

Kathleen

Mar 3, 2024

·

Stayed 2 nights

Fanstastic experience but after the first night noticed that the white bedding was kinda yellowed around the edge at the top of the bed. Not a big deal except it looks like some food stains were in the same areas.

6

Joseph

Jan 19, 2023

·

Stayed 19,375 nights

Shower water pressure was bad. Hallway smelled. Bathroom light flickered. Room was clean. Front desk attendants were friendly.

8

rebecca

Mar 25, 2024

·

Stayed 1 night

The Courtyard was recently refurbished with carpet, paint, wallpaper, etc. It was nice and was clean, outside of the shower which was just tired, and had some stains/spots in the corners/on the walls. The hotel offered Starbucks drink options for breakfast which was nice but we did not pay to eat there, outside of the coffee/tea. Decent stay, would have liked to pay 125 not 160 but it seems that is the way it goes these days. Overall clean and safe.

8

Michael

Jul 17, 2024

·

Stayed 1 night

People were friendly and the location was great. The room overall was clean but had a musty odor.

6

Seth

Feb 1, 2025

·

Stayed 1 night

Hotel staff nice and the room was pretty clean. Sheets were old and the carpet was very dated and old. Couch I would not sit on it because it was old and visibly dirty. The bed was comfortable and clean. Bathroom showing age but clean. I was overall able to rest during my stay.

6

Teresa

Aug 15, 2024

·

Stayed 1 night

We had to change rooms because they never vacuumed our first room from whomever was in there prior and the shower had a bunch of black hair in it. So it clearly wasn’t cleaned properly.

10

Ana

May 19, 2024

·

Stayed 1 night

Check-in was great. Front desk was friendly and fast. Room was not as clean as I would have liked

10

Danielle

Dec 21, 2025

·

Stayed 1 night

Our stay was excellent. The shower head could use a replacement and hair removal from the bathroom. Great otherwise.

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Rooms

Rooms feel dated and worn, with reports of A/C or heating problems, broken lights or lamps, nonworking fridges/phones, dim lighting, and occasional noise. Bed comfort varies from very comfortable to hard mattresses with flat pillows.

Related guest reviews

6

Duane

Aug 11, 2025

·

Stayed 1 night

The hotel room we had was very run down. The main light didn’t work, the phone didn’t work, there was a horrid smell on our floor, and the room air conditioner was stuck on 64 degrees.

6

Amy

Oct 27, 2024

·

Stayed 1 night

Staff was very friendly, however this location is in need of a makeover. Dated carpet, very hard beds, pillows uncomfortable. We all woke up with sore backs. Also, for the price we feel a free breakfast should be included.

4

Barbara

Apr 20, 2025

·

Stayed 1 night

The first room the fridge did not work and the lamp on the wall was falling off. Had to change rooms then the air conditioning in the second room didn’t work.

6

Sarah

Sep 18, 2023

·

Stayed 2 nights

I have stayed at this hotel many times over the last ten years. I like the staff, service, location, and parking. The cleanliness and facility itself, however, have gone downhill a bit. And the lighting is so dim I could not see to put my makeup on.

10

Patricia

Apr 5, 2025

·

Stayed 1 night

was here only from midnight to 7am. People at the desk were nice at check-in and when we left. Older hotel, rooms in need of updating, but the facility was clean.

6

Marsha

Dec 16, 2025

·

Stayed 2 nights

Room was in good condition. Staff was courteous. Stayed in an accessible room. Bathroom setup was fine. Bed could have been lower to floor for transferring from wheelchair to bed. Never was able to connect to internet through XBOX game system.

8

Beatriz

Oct 15, 2023

·

Stayed 1 night

Pillows and bed could been more comfortable

2

Erica

Jun 29, 2025

·

Stayed 2 nights

Stay anywhere else but here. This hotel has no natural light, coffee was terrible and the rooms are very outdated. Shower floor was so old and cracked that I had to stand on a towel while I showered.

8

Sylvia

Dec 28, 2022

·

Stayed 1 night

The pool area could use some updating and repairs. The heater in my room ticked really loudly as it was heating up but it eventually stopped. Staff was very friendly.

8

Chadwick

Mar 30, 2025

·

Stayed 4 nights

Good location. Friendly staff. Room was worn out, cigarette burns on furniture and walls, drapes torn. Slightly noisy from outside sounds. Elevator inspection is a few months past due. Refrigerator not good, you have to push a reset button to turn it on for 2 hours at a time. That’s tough when you are there for 4 days and can’t constantly monitor that. Was expecting a little more for the money and the name.

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Service

Service is frequently praised as friendly, welcoming, and efficient, with quick check-in and accommodating responses to problems. A few guests mentioned missed housekeeping or replenishment.

Related guest reviews

6

Teresa

Jun 23, 2025

·

Stayed 2 nights

I stayed for two nights and no housekeeping was done. Saw two employees still there after 6pm taking out the garbage while fire alarm was going off. Apparently bartender overcooked a pizza.

10

Rebecca Alstrum

Feb 13, 2024

·

Stayed 2 nights

Rooms were clean; beds comfy; yummy breakfast options at the Bistro. Great staff; welcoming and friendly

10

Nicole

Nov 26, 2023

·

Stayed 1 night

Every staff member we met was welcoming and had a very warm attitude. Room was very comfortable and clean

10

Joshua

May 5, 2024

·

Stayed 1 night

Amazing staff

10

Jeff

Apr 11, 2024

·

Stayed 1 night

Was a pleasant stay and the staff was kind and helpful.

10

Jim

May 4, 2024

·

Stayed 1 night

Great staff. My wife has insulin and our room did not have a working fridge. She moved us to another room without issue

10

Reseda

Mar 31, 2024

·

Stayed 1 night

Stay was great. Everyone was lovely and helpful.

10

John

Feb 14, 2024

·

Stayed 4 nights

Second to none service!

10

Erika Y

Jan 16, 2023

·

Stayed 1 night

very clean and excellent service at check-in

10

Sally

May 15, 2023

·

Stayed 1 night

Front desk staff was beyond friendly! They were so welcoming and embraced the ISU graduation that many of us were in town for. Great experience

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Location

Convenient location just off the highway and near ISU, restaurants, and shops.

Related guest reviews

10

Anne

Apr 10, 2023

·

Stayed 2 nights

In town for the weekend visiting family. We were very pleased with our accommodations. The room was clean and the staff was very friendly. We enjoyed the breakfast in the morning and the proximity to stores and restaurants in the town.

10

Beth

Apr 20, 2025

·

Stayed 2 nights

Nice convenient location. Easy off and on the highway. Lots of dining choices nearby. Make sure you watch out for the geese during the spring-they do warn you. Lots of geese nesting in and around the parking lot.

10

Kathleen

Mar 4, 2024

·

Stayed 2 nights

We were pleasantly surprised with the accommodations; our usual hotel was booked up. The Courtyard of Marriott has an inviting lobby, lovely bistro area and a convenient location just off I55. Each and every staff member we interacted with was helpful, friendly and quite efficient, including several front desk personnel, bistro, cleaning crew and outside maintenance. The bistro is a hidden gem! Excellent food quality and convenience. We enjoyed the fresh avocado toast and Starbucks coffee were next level. The rooms are very clean and well furnished. The beds and bedding are wonderfully comfortable. We will book here again.

8

Michael

Jul 17, 2024

·

Stayed 1 night

People were friendly and the location was great. The room overall was clean but had a musty odor.

10

Elizabeth

Sep 24, 2023

·

Stayed 2 nights

Great hotel by ISU. Super comfy beds and roomy! Will definitely come back!

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Dining

The on-site Bistro and Starbucks drinks earn praise for quality and convenience, and several enjoyed breakfast items. Downsides include no free continental breakfast for most stays and occasional complaints about coffee or food preparation.

Related guest reviews

6

Teresa

Jun 23, 2025

·

Stayed 2 nights

I stayed for two nights and no housekeeping was done. Saw two employees still there after 6pm taking out the garbage while fire alarm was going off. Apparently bartender overcooked a pizza.

10

Rebecca Alstrum

Feb 13, 2024

·

Stayed 2 nights

Rooms were clean; beds comfy; yummy breakfast options at the Bistro. Great staff; welcoming and friendly

10

Anne

Apr 10, 2023

·

Stayed 2 nights

In town for the weekend visiting family. We were very pleased with our accommodations. The room was clean and the staff was very friendly. We enjoyed the breakfast in the morning and the proximity to stores and restaurants in the town.

8

Jennifer

Mar 22, 2025

·

Stayed 1 night

For the money that you payfor this hotel room I was Not impressed. No free continental breakfast, the shower had dried boogers and old soap close to the shower head, only 3 towels and not very clean room. There was also lights that were for bedside light with no light switch on the wall... they were mounted with switches themselves and were plugged in, but no wall switch to keep them on... all the other creature comforts. Single serving coffee, creamer, sugar and got a great room close to the elevator but the door was really flimsy and could hear everything and everyone while i laid on my bed over 8 foot away.

8

rebecca

Mar 25, 2024

·

Stayed 1 night

The Courtyard was recently refurbished with carpet, paint, wallpaper, etc. It was nice and was clean, outside of the shower which was just tired, and had some stains/spots in the corners/on the walls. The hotel offered Starbucks drink options for breakfast which was nice but we did not pay to eat there, outside of the coffee/tea. Decent stay, would have liked to pay 125 not 160 but it seems that is the way it goes these days. Overall clean and safe.

10

Kathleen

Mar 4, 2024

·

Stayed 2 nights

We were pleasantly surprised with the accommodations; our usual hotel was booked up. The Courtyard of Marriott has an inviting lobby, lovely bistro area and a convenient location just off I55. Each and every staff member we interacted with was helpful, friendly and quite efficient, including several front desk personnel, bistro, cleaning crew and outside maintenance. The bistro is a hidden gem! Excellent food quality and convenience. We enjoyed the fresh avocado toast and Starbucks coffee were next level. The rooms are very clean and well furnished. The beds and bedding are wonderfully comfortable. We will book here again.

2

Erica

Jun 29, 2025

·

Stayed 2 nights

Stay anywhere else but here. This hotel has no natural light, coffee was terrible and the rooms are very outdated. Shower floor was so old and cracked that I had to stand on a towel while I showered.

10

Richard

Jul 22, 2023

·

Stayed 1 night

Check in took seconds and our room was very conveniently located near elevator. The room was wonderful and the continental breakfast included breakfast sandwiches and juices and was restocked quickly.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2	3
4 $133	5 $146	6 $133	7 $133	8 $155	9 $234	10 $166
11 $133	12 $133	13 $146	14 $133	15 $155	16	17 $187
18 $133	19 $123	20 $155	21 $156	22 $166	23	24
25 $123	26 $133	27 $133	28 $123	29 $133	30 $228	31 $211

Courtyard by Marriott Bloomington Normal

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Room, 2 Double Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Suite, 1 Bedroom

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower & Transfer Shower)

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Roll-In Shower

Guest reviews of Courtyard by Marriott Bloomington Normal

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Bloomington Normal

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $451	19
20 $121	21 $121	22 $111	23 $111	24 $102	25 $133	26 $133
27 $113	28	29	30 $121