Name: Wyndham Garden Schaumburg Chicago Northwest
Address: 1725 East Algonquin Road, Schaumburg, Illinois, United States of America, Schaumburg, Illinois, US
Price range: US$76–US$169 per night
Rating: 6.73

What guests think

At Wyndham Garden Schaumburg Chicago Northwest, travellers consistently note a budget-friendly price and convenient setting near the convention center, but many report aging facilities, closed amenities like the pool and restaurant, and recurring maintenance and housekeeping shortcomings.

Multiple reviews mention dated rooms, uncomfortable beds, noisy or underperforming HVAC, and occasional hot water or elevator issues. Guests frequently describe inconsistent cleanliness and limited or request-only room servicing, though several found staff friendly and helpful. The pond and walking paths and free parking are appreciated, while on-site dining and breakfast are commonly unavailable. Expect a simple stay focused on value and location rather than amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are pared back: many reviews report the outdoor pool and on-site restaurant/bar closed, no breakfast, and intermittent elevator or gym issues. Free parking and the pond/walking paths are positives.

Related guest reviews

6

Don

31 Aug 2025

·

Stayed 3 nights

Nice staff, no breakfast, pool closed and covered, only 2 towels, slow drains .. just expected better from the WYN

8

M.G.

16 Jun 2025

·

Stayed 2 nights

The staff was very knowledgeable and accommodating. Some of the furnishings though are getting frayed at the edges and there don't seem to be enough enough luggage carts in good repair. Also, the pool has not been brought back into service after covid. Additionally, there's no Continental breakfast. Additional handicap parking spaces would be nice when at capacity.

6

Alyse

11 Aug 2025

·

Stayed 3 nights

Hotel room was fine. Some staff was friendly. However, the hotel’s website is entirely misleading. Their direct website notes a pool, restaurant, and hot breakfast. Pool was closed. Restaurant permanently closed. Then, we went to the front desk to ask where the breakfast is. The person looked at us as though we had 6 heads between the 2 of us, and said, “we don’t have breakfast?” Oh my bad! Your website only says so?

4

Stephanie

16 Jul 2024

·

Stayed 2 nights

The outdoor pool was not open and the area around the pool was not pleasant to look at. Older hotel, not well groomed on the outside. One of two elevators weren't working. 2 towels and a washcloth were what was provided. We were told the hotel was sold out and no other towels would be available. There were like 6 cars in the parking lot. Pillows were old and the inside stuffing was balled up and separated.

8

Jorie

14 Jul 2025

·

Stayed 4 nights

The view from the room was quite nice, very tranquil with walking paths and ponds. The bed was very comfortable. The elevators were briefly out of service, but were repaired very quickly. The gym facilites looked promising but most of the cable systems have been heavily abused by previous guests, so most of the fitness center was not usable. The fitness center has a lot of potential - I would stay again, but hopefully the gym will be fixed by then.

2

Daniel

3 Jun 2024

·

Stayed 1 night

Expedia advertised that this property has a pool and free breakfast. Neither of which were true! No food at all in this hotel not even a vending machine and the pool was in bad disrepair and probably hasn’t been open for years! Ceiling on the 2nd floor leaking water to the point that made it almost impassible to get to our room without getting soaked in the process!!!! The carpet in the rooms were disgustingly dirty and the bathroom was so tiny only one person could be in there at a time, I’ve never seen such a tiny bathroom!!!! At least the bed was clean but I didn’t bring a black light so who knows! I will be pursuing a refund!!!!

6

Vitalii

7 Sept 2024

·

Stayed 5 nights

Lake behind the hotel was nice

6

Corey

19 Jun 2023

·

Stayed 3 nights

The staff was super friendly. I stayed for 3 nights and check-in was a breeze. My comments are for the building / facilities. The ice maker did not work on the 2nd floor. Their was no continental breakfast. The swimming pool was closed which had I known that I would have booked elsewhere. It's closed for season renovations - but it seems to be indefinite. Overall the facility is a good value, but this is not a destination hotel. If you're only using it for a place to sleep and bath; it'll suit your needs just fine. Also, while there was wifi- it was over an unsecured connection. While that may not seem like a big deal to some people, it's actually incredibly easy for your data / information to be spied on. It should be a closed network with a password. The fact that it isn't is a huge security risk. Use at your own discretion.

8

Ardrena

12 May 2024

·

Stayed 1 night

I love the prices and the area However, some e it doors still need to be repaired for safety reasons and still NO POOL!

8

Benjamin

11 Jun 2024

·

Stayed 5 nights

A good budget friendly place to stay if you are trying to save a buck while attending a convention. It's a nice 10ish min walk from the back of the hotel on a pathway, around a beautiful pond, and up a small grassy knoll to parking lot.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of dirty bathrooms and rooms, odors, pests, and common areas needing attention. Housekeeping is infrequent or request-only for many stays.

Related guest reviews

2

Erik

27 Aug 2025

·

Stayed 1 night

A real dump. Bathroom floors sticky and dirty

2

Rebekkah

12 Oct 2025

·

Stayed 2 nights

The first room I was given had a broken toilet and was dirty. They switched me to a different room and that one was a little better. I left after staying one night. The man at the desk promised me a refund for my second night and that I’d get my security deposit back. I’m not optimistic that they will keep their word on this. The rest of the hotel seemed very dirty. Garbages overflowing everywhere, an odd smell, and toilet paper scraps on the carpet leading to my room. The hotel would be great if they took the time to take care of it.

2

Nila T

24 Sept 2024

·

Stayed 7 nights

Very dirty, stains in all sets of sheets they brought me. Dust everywhere, crawlers, no. Breakfast, bad management. Staff some are friendly but don’t know English. Manager speaks English but not friendly at all.

6

Julie

31 Aug 2025

·

Stayed 1 night

Very noisy! Loud music, tvs, people talking until 2am. Don’t stay if you want to sleep! Bathroom floor was sticky when I wiped it up it was filthy.

4

Scott

19 Nov 2023

·

Stayed 1 night

Filthy. Bathrooms unwashed. Room was tidy, but not clean at all. Found other peoples small belongings. Pubic hair and dried urine surrounding toilet seat. Room was less clean than a public restroom. Extremely uncomfortable. I’m not a particularly clean person, but my room was disgusting. Could not leave fast enough.

2

liam

22 Jun 2025

·

Stayed 1 night

Fire alarm went off in the morning, sheets seemed dirty and broken down, paint chilling off ceilings and what looked like boogers wiped on the ceiling near shower. Ice machines were not woeking and when I asked for help I was asked why type of towel I needed which had nothing to do with my request. Air conditioner in the room was set to 60 but theres no way it was any colder than 70 in there. The hallways were so hot as well as lobby.

2

Leilany

22 Sept 2025

·

Stayed 1 night

The room was dirty , the Air conditioner did not work , there was cigarettes and a coffee top in the drawer and spilled soda in the fridge , the room was super hot the balcony door was easy accessible from the outside in! The tub was dirty

2

Mary

13 Jun 2025

·

Stayed 1 night

I checked in late and woke up to find the bathtub had been left filthy and covered in the previous guests body hair. COVERED. I was told my room would be reversed and I wouldn’t be charged but that didn’t happen. I don’t normal do reviews unless the situation isn’t made right. Caution advised

6

Christopher

31 Jul 2023

·

Stayed 2 nights

To start, all the amenities at the hotel were closed except fitness room. Hallways were very dirty and needed vacuuming. Trash bags left in hallways longer than 24 hours. Our room was not vacuumed, toilet ran all night and multiple clumps of hair found throughout room.

2

Carol

10 Aug 2025

·

Stayed 1 night

The property was conveniently located near the highway. No dining options on the property, other than vending. The rooms were not cleaned properly, so we switched rooms. The new room was no improvement over the first. The whole property needs to be exterminated for small pests, bugs, flies, and crickets etc. This was our second unsatisfactory stay at this property.

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Rooms

Rooms are dated with uncomfortable mattresses, thin walls or elevator noise, and HVAC that can be loud or struggle to cool or heat. Some rooms offer pond views or small balconies, and Wi‑Fi reliability varies.

Related guest reviews

6

Jesse

21 Jul 2025

·

Stayed 1 night

The bed was not at all comfortable and the tub stopper did not stop the water from draining wanted to soak in the tub but couldn’t not to mention the drapes do not fully shut out the morning light so I wasn’t able to get a good rested night I will not be returning

6

Daniel

18 May 2025

·

Stayed 1 night

The hallways reaped of cigarette smoke. The beds were very uncomfortable. Some of the springs were popping through the mattress. The fridge was making a horrible sound all night

8

chenita

30 Dec 2024

·

Stayed 2 nights

The WiFi was the only issue I had

2

Timo

14 Apr 2025

·

Stayed 5 nights

There was noise from the elevator so loud that the bed was shaking. This was going on every time someone used the elevator. And that was going on throughout the nights as well. Toilet was running and refilling constantly.

6

Jason

17 Aug 2025

·

Stayed 1 night

Staff was great. Clean facility was just a little disappointed in the condition of the room. Wall paper coming off walls, furniture and carpet in rough shape, needed some proper maintenence not just a patch job.

8

DeAnn

3 Nov 2025

·

Stayed 1 night

The pictures are partly true, yet decieving. First of all we were excited to have a balcony, the doors to go out of the balcony were super hard to open and close, then, the balconies are about 2 ft wide. It's ok for standing, but you cannot sit outside or enjoy the view. We had a view of a brick wall anyway. And it was very dirty on the balcony with water stains and dirty cobwebs. The hotel is noticeably older. The ceilings were peeling and had water stains also in the room. There were 3 pillows on our king sized bed, they weren't that comfortable, the sheets and bedding looked and felt dusty and gritty. The water in the shower had good pressure and good hot water, The hair dryer was old and dirty. We were not near the elevator yet it sounded like we were constantly at night. The room just had a crappy motel 6 feel to it. They did have coffee in the lobby, but no breakfast. The hotel did feel safe, yet it didn't seem like the pictures at all. I was just expecting to have a better atmosphere than what was advertised. The price was very reasonable, yet I would hope anyone shouldn't ever need to pay over 80.00 a night at this location. I would try it again, but don't have high expectations of staying here.

8

Thomas

23 Oct 2023

·

Stayed 1 night

Nice property. but the walls are so thin that you hear the person next door snoring and their TV on.

4

Lynda

23 Oct 2025

·

Stayed 2 nights

Overall it wasnt the best place I have stayed in Chicago. The bed was super hard. The room was very out of date and dark. The light was flickering on one side of the bed so didn't even use it while i stayed. The bathroom was not in the best condition. The toilet seat and cover was super beat up. It had a very bad odor like it haven't been scrubbed or the water system was not good. I would not be retuning back to this location again.

6

Gregory

22 Jun 2025

·

Stayed 1 night

Room was very hot when I arrived even though the room was prepaid because I knew I would be a late arrival. It took over an hour to cool it down and the air conditioner was very noisy. It would have kept me up if I had not been as tired as I was. No coffee cups in the AM so I had to retrieve the room ones. Not a place I would return to.

6

Sylvia

31 Jul 2025

·

Stayed 2 nights

It was near I 90. Mold on ceiling in shower area. Door to room was difficult to close

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Service

Service feedback is mixed: many guests praise friendly front-desk staff, but others cite slow or unhelpful responses, rough check-ins, and communication issues about amenities and housekeeping.

Related guest reviews

6

Shaunda

26 Jul 2025

·

Stayed 2 nights

The staff was kind and helpful

2

Dave

29 Jul 2025

·

Stayed 1 night

Wallpaper was torn in the hallway going to the room. Closet doors were off the tracks. Smallest bar of soap I have ever seen. The body wash bottle was left over from the previous guest and was empty. The toilet would not flush unless I covered the reservoir and jiggled the mechanism. There was no TV remote in the room, the replacement did not work, finally someone from the front desk brought another and got the TV working. The hotel needs some TLC. Certainly not worth a four-star rating.

10

Alyssa

4 Nov 2024

·

Stayed 1 night

The staff was the best. We had some issues with the heat and they were there to fix it immediately. I also left something in the freezer and they were so kind to keep it cold until I returned to get it. It was reasonably priced and in a convenient location.

6

feleisha N

5 Nov 2024

·

Stayed 3 nights

The hotel lacked snacks especially since the bar was closed. Some of the staff was not that helpful.

10

Quinton

25 Jul 2025

·

Stayed 3 nights

I’ve had an amazing extended stay at the Wyndham Garden Hotel. The location is peaceful and beautifully landscaped the scenery outside truly adds to the relaxing atmosphere. The rooms are clean, the hotel is quiet, and it’s conveniently located near shopping and dining options. What really stands out is the staff, especially Edita at the front desk. She is incredibly kind, professional, and helpful every single day. Her welcoming attitude made my stay even more enjoyable. If you’re looking for a safe, comfortable, and scenic place to stay with outstanding customer service, I highly recommend this property.

6

Bruce

31 Jan 2024

·

Stayed 6 nights

There was supposed to be a restaurant. But it was closed and I was nt notified by them or Expedia that was the case. So I had to check out early . No Refund. Grrr. On the positive side staff were good, especially Laura and Sayed.

4

Alisa

4 Mar 2025

·

Stayed 1 night

I called to see if I could check in early, they said no only at 3pm I then arrived at 306pm and they told me I can’t get into a room for another 30 mins plus due to they don’t have any rooms cleaned yet

2

Kevin

10 Sept 2025

·

Stayed 5 nights

Staff was rude and unaccommodating. arguing with customers. Elevators broke down for a full day and hotel offered no compensation. my bathroom did not have any toilet paper and was there for 5 days and didnt get any service. had to ask for everything.

6

Maisha

1 Sept 2025

·

Stayed 1 night

The check in was terrible. We have to wait and they were in a dilemma whether the room was ready or not.

2

Rose

20 Aug 2024

·

Stayed 2 nights

The staff is extremely rude and non customer service friendly.the room provided 2 bath towels, 2 wash clothes and two wash clothes. When asked for more I had to go to the front desk to get them. The next day at 10 am I stopped on my way out to ask for additional towels to be put in my room. Sure no problem I was told. I got back in the room roughly at 8:30pm and my room wasn’t clean and no towels were brought as requested. I called the front desk and ask why and was told she was busy could she call back. I waited 20 minutes called back to be informed they didn’t have enough towels and if I had wanted my room clean I had to request it. If I wanted towels I needed to go to the front desk. Needless to say I was furious. There is also no Continental breakfast. I would never recommend this this place and I will never ever stay there again. Throughly disgusted.

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Location

Convenient location near the convention center, highways, and area dining; the surrounding pond and paths add a pleasant setting. Some guests note a car is helpful.

Related guest reviews

8

Renato

11 Sept 2023

·

Stayed 1 night

Good location...

10

David

26 Apr 2025

·

Stayed 1 night

Close to the convention center. Just a walk away.

8

Conor

19 Oct 2023

·

Stayed 2 nights

Restaurants close by as well as my meeting location, all within walks distance.

8

Toni

11 Feb 2024

·

Stayed 1 night

Could use some Updating, needs to be brightened up a little. Overall good value for the money and great location.

10

Andrew

29 Jul 2025

·

Stayed 4 nights

I nearly didn't stay due to reviews but I am glad I did. Value for money, this is a great stay. It's not upmarket, but it's quiet, clean and comfortable - perfect for the convention center. Probably one of the best value businesses stays I have had in the US (and there've been a lot).

10

Arthur

6 Sept 2023

·

Stayed 3 nights

The location was within easy walking distance to several restaurants and convenience stores.

8

Berik

20 Aug 2025

·

Stayed 6 nights

Overall good place to stay, old building, but staff is good and very welcoming, you will get for what you pay, free parking included, I had good time and close to Chicago

8

Danielle

27 Jul 2024

·

Stayed 1 night

Convenient location for visit

8

Benjamin

11 Jun 2024

·

Stayed 5 nights

A good budget friendly place to stay if you are trying to save a buck while attending a convention. It's a nice 10ish min walk from the back of the hotel on a pathway, around a beautiful pond, and up a small grassy knoll to parking lot.

10

Johnathon

2 May 2023

·

Stayed 2 nights

Always stay here when I come to Chicago. It’s way cheaper than surrounding hotels and you get a great value for your dollar. Easily accessible to the freeway and lots of food options close by.

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Dining

Repeated reports indicate no on-site breakfast and a restaurant or bar that is closed, with only coffee or vending at times. Guests often go off property for meals.

Related guest reviews

6

Don

31 Aug 2025

·

Stayed 3 nights

Nice staff, no breakfast, pool closed and covered, only 2 towels, slow drains .. just expected better from the WYN

8

M.G.

16 Jun 2025

·

Stayed 2 nights

The staff was very knowledgeable and accommodating. Some of the furnishings though are getting frayed at the edges and there don't seem to be enough enough luggage carts in good repair. Also, the pool has not been brought back into service after covid. Additionally, there's no Continental breakfast. Additional handicap parking spaces would be nice when at capacity.

6

Alyse

11 Aug 2025

·

Stayed 3 nights

Hotel room was fine. Some staff was friendly. However, the hotel’s website is entirely misleading. Their direct website notes a pool, restaurant, and hot breakfast. Pool was closed. Restaurant permanently closed. Then, we went to the front desk to ask where the breakfast is. The person looked at us as though we had 6 heads between the 2 of us, and said, “we don’t have breakfast?” Oh my bad! Your website only says so?

4

carisa

30 Aug 2024

·

Stayed 1 night

Pool not open. Property grungy.

4

Margret

22 Aug 2023

·

Stayed 2 nights

Room was clean. Beds were comfortable and had firm pillows for side sleepers. Nice walking path behind the hotel. Problem was that it showed an outdoor pool and free breakfast on Expedias site. Neither were offered/ available.

8

Richard

31 Jul 2022

·

Stayed 1 night

The restaurant was closed along with the pool. Had to go off property to get dinner. TV was a little hard to use as Chanel’s did not come in.

2

Daniel

3 Jun 2024

·

Stayed 1 night

Expedia advertised that this property has a pool and free breakfast. Neither of which were true! No food at all in this hotel not even a vending machine and the pool was in bad disrepair and probably hasn’t been open for years! Ceiling on the 2nd floor leaking water to the point that made it almost impassible to get to our room without getting soaked in the process!!!! The carpet in the rooms were disgustingly dirty and the bathroom was so tiny only one person could be in there at a time, I’ve never seen such a tiny bathroom!!!! At least the bed was clean but I didn’t bring a black light so who knows! I will be pursuing a refund!!!!

6

Corey

19 Jun 2023

·

Stayed 3 nights

The staff was super friendly. I stayed for 3 nights and check-in was a breeze. My comments are for the building / facilities. The ice maker did not work on the 2nd floor. Their was no continental breakfast. The swimming pool was closed which had I known that I would have booked elsewhere. It's closed for season renovations - but it seems to be indefinite. Overall the facility is a good value, but this is not a destination hotel. If you're only using it for a place to sleep and bath; it'll suit your needs just fine. Also, while there was wifi- it was over an unsecured connection. While that may not seem like a big deal to some people, it's actually incredibly easy for your data / information to be spied on. It should be a closed network with a password. The fact that it isn't is a huge security risk. Use at your own discretion.

8

Shaun

7 May 2024

·

Stayed 2 nights

Restaurant closed. No complimentary food available. Only 2 big towels in bathroom. Overall, it was just ok.

6

Julie

11 Mar 2025

·

Stayed 2 nights

The property is kept clean but many elements are run down. I had luke warm water in the shower, plumbing was wobbling, Nd i had a large 1980s style jacuzzi in my room. This left little space for placing luggage. Curtains and hallway wallpaer need up dating. The howl hd dining room, continental breakfast and bar listed on site. None of this was available.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$56
February	US$61
March	US$74
April	US$82
May	US$83
June	US$95
July	US$93
August	US$89
September	US$65
October	US$65
November	US$58
December	US$56

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $144	17 $115	18 $168	19 $169
20 $78	21 $87	22 $93	23 $93	24 $93	25 $126	26 $132
27 $76	28 $80	29 $76	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $96	3 $96
4 $78	5 $85	6 $84	7 $84	8 $84	9 $99	10 $96
11 $84	12 $82	13 $86	14 $85	15 $95	16 $112	17 $108
18 $80	19 $77	20 $82	21 $80	22 $77	23 $95	24 $90
25 $81	26 $80	27 $83	28 $80	29 $77	30 $93	31 $89

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility Accessible)

Room, 1 King Bed (Spacious)

Deluxe Room, 1 King Bed

Suite, 1 King Bed

Room, 2 Double Beds (Spacious)

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Wyndham Garden Schaumburg Chicago Northwest

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