Is parking available at the property?

Yes, parking is available at the property. It is free and on-site.

What type of breakfast is offered and what are the serving hours?

The hotel offers grab-and-go breakfast options. Complimentary coffee is also available in the lobby.

Are pets allowed at the property?

Yes, the property allows pets with a fee of USD 25.00 per pet, per night, and a maximum charge of USD 150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including rooms and public areas.

What is the location of the property in relation to key landmarks?

The property is conveniently located 9.3 miles from downtown Kansas City and close to various dining and shopping options. It is easily accessible via major highways.

Extended Stay America Suites - Kansas City

Average nightly price at Extended Stay America Suites - Kansas City - Shawnee Mission by month, last 12 months (USD)
Month	Average price
January	US$59
February	US$58
March	US$58
April	US$63
May	US$64
June	US$82
July	US$80
August	US$62
September	US$78
October	US$67
November	US$67
December	US$65

What guests think

At Extended Stay America Suites - Kansas City - Shawnee Mission, reviews often cite availability and cleanliness problems: many were turned away despite reservations, and others found dirty rooms with pests and maintenance issues like broken fixtures and nonworking heat.

Service feedback is mixed, ranging from rude or unreachable front-desk encounters and long waits to occasional praise for kind, helpful staff. Rooms feel dated, with noise and missing essentials; kitchenettes are common but often lack dishes or have nonworking elements. Breakfast is very limited—usually coffee and packaged muffins—and several guests found it lacking. Expect a budget stay with significant trade-offs and unpredictable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room kitchenettes are common, but several guests reported missing cookware and occasionally nonworking elements. Overall facilities appear worn and in need of updates.

Related guest reviews

4

Jonathan

14 Jul 2023

·

Stayed 1 night

This is an old hotel in need of updating, catering to people who are on a budget. I was surprised at the quality and condition for the hotel chain name and brand. I would not choose this chain again, and nothing could convince me to stay here for an extended stay.

2

Joseph

30 May 2024

·

Stayed 1 night

Does not look like the pictures. Smells terrible, floors are sticky and stained, no dishes are provided in the kitchen, and there is a rough looking crowd staying here. Also, their breakfast consists of prepackaged muffins and oatmeal.

10

Sweet

26 Jun 2024

·

Stayed 1 night

Bed were clean and comfortable. the room was clean and the kitchen was handy to have. Some of the furniture was pretty waren in places (dinning room table and counter tops.) But other wise it was great for an emergency stay.

4

Bruce

13 Nov 2023

·

Stayed 1 night

This place is need of some work. First room tv didn’t work. Next room smoke detector falling out of ceiling, draw broken just hanging. 1/2 bar soap still in tub and very dirty (we did not use).Very noisy above room and outside door. Will not stay here again.

10

Tylor

9 May 2024

·

Stayed 1 night

The room is cute and I love the size of the fridge and it even has a stove top gonna have to try it out soon haha Oh and even plenty of space for my plants

4

Richard

25 Mar 2024

·

Stayed 2 nights

The facility needs to be updated. Room was relatively clean but lacked the essentials. We booked a room with a queen bed and a sleeper sofa. There was no bedding for the sleeper sofa.

6

Stephanie

30 Apr 2023

·

Stayed 3 nights

The parking lot had trash all over The room was trash, huge patched holes stains on lamp shades, bathroom door was falling apart, the sheets were clean. Kitchenette but nothing else to use, not that would have felt safe using even a fork from that place.

2

Alex

3 Mar 2024

·

Stayed 1 night

No hot water No TV remote No AC?!?

8

William

24 Mar 2024

·

Stayed 2 nights

Well, let’s see it started out with the fact that nerve that the hotel did not accept cash that was not cool. When we finally got that issue figured out, we went into the room it smelled funky the carpets were dirty, the shower curtain rod had pulled loose from the wall actually someone who ripped out a molly, bolt that held it, the faucet for the bathtub ran all night .

2

Lydia

29 Jul 2024

·

Stayed 1 night

This was our first and last time staying here. The room was dirty and the floor had not been cleaned. Our feet were black after walking on it. Found a used condom and pubic hair on floor and hair in the bed. Saw several cockroaches and had to get one off my son while he was sleeping. The room had a small kitchen but no cooking utensils, pots or pans and the stove didn't work anyways. The only good thing was the front desk staff was really friendly.

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AI-generated summary based on recent guest reviews

Cleanliness

Multiple reviews report dirty rooms and bathrooms, strong odors, and pests (roaches, flies, and even mice droppings); only a few noted clean accommodations.

Related guest reviews

2

Pamela

25 Aug 2024

·

Stayed 1 night

Rooms were terrible and had bugs in them. We checked out immediately and went to the Hampton Inn which was wonderful!

2

Kelly

30 Sept 2024

·

Stayed 3 nights

Our room was full of flies and roaches. As well as tons of dead flies all over the dirty floor. We did not feel comfortable staying, and left. It was a huge disappointment as we had just arrived about 10:30pm and were quite tired. We had stayed at other extended stay americas before and they were ok.

2

Yolanda

19 May 2024

·

Stayed 1 night

I left after observing unsafe room conditions. #174 Mice droppings all along the floor near door and window, with a hole clear to the outside at the side bottom side panel next to door where mice must come in. Food in the kitchen sink just sitting in the drain. Floor hadn't been cleaned because the mice droppings would not have been there. Unhealthy, unclean and unsafe to stay in those room conditions. Feared for my health. Ask for a refund on my room. They were totally booked with no rooms. I took pictures and showed them to Philip the employee that checked me out and told me he would leave the info about my refund with the Manager, he couldn't do the refund for me.

4

Mary

20 Oct 2025

·

Stayed 2 nights

The room was dirty. I didn’t even want to use the shower. I was unable to carry my bag up the steps to the 2nd floor. No 1st floor rooms and no elevator.

2

Shannon

19 Sept 2024

·

Stayed 1 night

Checked in, my room was downgraded to a pull out with no price adjustment after my reservation had been made for months. Got to the room, and it was NASTY. It was a non smoking room that reeked of smoke. Blood on the sheets and glass, pills, and dead bugs in the pull out bed. The pull out bed which ended up being broken and cutting my friend with rusty exposed wire upon opening. We contacted the desk, there were no replacement beds or linens. So we waited a couple hours for replacement linens (930 pm) and the three of us squeezed into the full bed because the couch bed was broken. After all of this, obviously I contacted customer service for a refund THREE TIMES THREE DIFFERENT WAYS I still have not received a reply. This stay was at the beginning of July.

2

Scott

16 Mar 2025

·

Stayed 1 night

Dirt on the floor, cabinets in disrepair, dents in refrigerator (didn't even open it but guessing that would have been an adventure), shower/tub had dirty grout and was generally just gross. Despite being a non-smoking property, the room smelled like smoke. When we returned to our room in the evening, the power was out. That was the last straw and we moved to a new hotel.

2

Sergio

20 Jan 2025

·

Stayed 5 nights

Roaches

2

Julie

31 Jul 2024

·

Stayed 2 nights

Upon entering the room, we were immediately hit with an unpleasant smell. We then noticed how dirty the room was. I decided right then that we would not stay. I left my keys and left. I later tried to get a refund, but the property would not refund even one of the nights. I included pictures of how dirty the room was. I do not recommend this hotel!!

2

Wayne

28 Jan 2025

·

Stayed 4 nights

Room was dirty and poorly maintained. The bathtub was filthy and stained.

4

Patricia

28 Sept 2025

·

Stayed 1 night

Room needed swept better. No kleenex, no hair dryer. Cockroach on a wall.

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AI-generated summary based on recent guest reviews

Rooms

Frequent condition issues were noted, including broken fixtures, leaks, failing HVAC, smoke smells, noise, and missing items like remotes or bedding; a handful mentioned spacious layouts and comfortable beds.

Related guest reviews

6

Patrick

11 May 2024

·

Stayed 6 nights

My room the bathroom door had a hole in it the carpet was stained all over and smelled

8

Tylor

12 May 2024

·

Stayed 2 nights

Same room as last time perfect for a single person or a couple Still love how much space it has

4

Latricia

6 Jun 2024

·

Stayed 1 night

Staff were great. Room was not so great. Electrical issues, broken drawers, dirty unswept floors, slow bathroom sink drain and running tub faucet.

4

Jennifer

31 Dec 2025

·

Stayed 1 night

No heat in winter

2

Melissa

1 Feb 2024

·

Stayed 1 night

Heater didn’t work. It was dirty my sheets were from the people before. No remote, no tolite paper had to use Kleenex. People outside screaming all hours of the night and someone kept trying to open my door and was yelling into my door. I’m a woman that was there alone.

6

FRANCES

13 May 2025

·

Stayed 1 night

Easy access to get to the racetrack. Room had a leaking bathroom stool that had water on the floor. Some lights worked part time and not at others.

10

Sweet

26 Jun 2024

·

Stayed 1 night

Bed were clean and comfortable. the room was clean and the kitchen was handy to have. Some of the furniture was pretty waren in places (dinning room table and counter tops.) But other wise it was great for an emergency stay.

4

Bruce

13 Nov 2023

·

Stayed 1 night

This place is need of some work. First room tv didn’t work. Next room smoke detector falling out of ceiling, draw broken just hanging. 1/2 bar soap still in tub and very dirty (we did not use).Very noisy above room and outside door. Will not stay here again.

2

Alex

3 Mar 2024

·

Stayed 1 night

No hot water No TV remote No AC?!?

8

William

24 Mar 2024

·

Stayed 2 nights

Well, let’s see it started out with the fact that nerve that the hotel did not accept cash that was not cool. When we finally got that issue figured out, we went into the room it smelled funky the carpets were dirty, the shower curtain rod had pulled loose from the wall actually someone who ripped out a molly, bolt that held it, the faucet for the bathtub ran all night .

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AI-generated summary based on recent guest reviews

Service

Many guests experienced overbooking, closed or unattended lobbies, and difficulty getting help or refunds; others praised friendly, considerate staff.

Related guest reviews

2

Nancy

25 Mar 2023

·

Stayed 1 night

Unable to check in. No rooms available. No one at the desk had to call and wait

2

Jeffrey

28 Sept 2025

·

Stayed 1 night

Made a reservation and went to check in, no rooms available. Host very rude and unprofessional.

2

Eleazar

20 Mar 2023

·

Stayed 1 night

OVERBOOKED! MY ROOM WAS GIVEN AWAY AND I NEVER CHECKED IN I WAS TOLD I WOULD BE REFUNDED BUT I HAVE NO CONFIRMATION OF THIS.

2

Rafael

28 Sept 2025

·

Stayed 1 night

We arrived after a long day of air travel only to be told our reservations were no good and no rooms were available. In fact several customers were there with the exact same issue. The person onsite stated “that’s not my problem…call your booking agency” and went inside and locked herself in the hotel. Thankfully, Expedia refunded my 160.00

8

Pierrette

10 Apr 2023

·

Stayed 1 night

The front desk staff was friendly and eager to serve my needs.

2

Robert

16 Jun 2024

·

Stayed 3 nights

Two complaints - one for Expedia who booked us a room the hotel didn’t have, the other for the property who didn’t let us know our reservation had been canceled til we went to check in 1030pm after a long day of ball tournaments. The hotel claimed to not have my phone number to let us know our reservation had been canceled when it was CLEARLY listed on the cancellation paperwork given to me by the front desk clerk. You can imagine the trouble we had finding another room remotely close when the whole town KC was hosting multiple ball tournaments, etc. We will NOT be using Expedia for anything anymore. Not flights, not hotels, nothing.

2

Christine

29 Sept 2025

·

Stayed 2 nights

We booked online, but when we arrived the hotel had been booked all afternoon. They didn’t even have a place where we could regroup before heading somewhere else.

2

James

28 Sept 2025

·

Stayed 1 night

Hotel was overbooked. No room I need my refund back.

2

Chris

29 Sept 2025

·

Stayed 1 night

I booked this right at midnight and got to the hotel and said they were fully booked in. My payment went through. So I paid for a place that I didn’t even stay.

2

Eduard

28 Sept 2025

·

Stayed 1 night

We arrived at 10 pm and the lobby’s door was closed. It was a group of about 10 people waiting outside. All of us with paid reservations. After 20 minutes of nocking the door, the employee from inside waved her hands telling us: we are full!!!! Not even open the door or talk face to face with us . So, now look for a room at 11 pm Saturday night with children!! Then the refund process with Expedia took half an hour. No other solutions.

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Location

Some found the location convenient for specific plans, while a few felt the surrounding area unsafe or unappealing.

Related guest reviews

6

Richard

27 Jul 2023

·

Stayed 1 night

Location was convenient for our purposes. Disappointed in dirty floor & tub, rusty microwave & unstable toilet. Front desk staff explained lack of housekeeping staff so some rooms not cleaned, therefore unavailable; kept calm & professional in a very difficult situation. She checked for us & found no room at nearby Am.Ex.Stay. We did offer to take any room rather than seek another location late evening. Did have fresh linens, new rerfrig, clean kitchenette area, comfy bed, desk. Have never had this happen w/ AmExt Stay before. Would not recommend this particular location on frontage rd.

6

FRANCES

13 May 2025

·

Stayed 1 night

Easy access to get to the racetrack. Room had a leaking bathroom stool that had water on the floor. Some lights worked part time and not at others.

2

Emmanuel

4 Jul 2023

·

Stayed 1 night

After paying for my room on Expedia I arrived at the property and I was told that I could not have my refund and there was no room available it took me more than 2 hours of begging basically for a room before I was actually permitted to get a room that I paid for Because I was traveling for business and I've never been to this part of the country before I did not know how terrible this particular side of town was this is not for tourists this particular place is for locals who are homeless or on the verge of being homeless and they live in what most of us would call the projects there was drugs everywhere I didn't sleep I was constantly afraid that my car was going to get broken into the bathroom was so nasty that I did not shower before I left it was just really one of the worst places I've ever stayed I would not recommend it for anybody who can afford anything else please do not stay here

4

Barry

4 Apr 2023

·

Stayed 2 nights

Gelt unsafe and the room was dirty and beat up!

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Dining

Breakfast is minimal—typically coffee and packaged muffins—and several reviewers described it as lacking.

Related guest reviews

10

Nathan

25 Dec 2025

·

Stayed 1 night

They had muffins and coffee. It was nice.

6

Robert

6 Sept 2024

·

Stayed 1 night

Breakfast lacking.

2

Todd

29 Jul 2024

·

Stayed 3 nights

I had to wait nearly 10 minutes to check in- no line - just no one at the front desk. Room was filthy. Floors were dirty and had a bad smell (almost like cigarettes). Breakfast - big lie. Nothing worth eating

2

Joseph

30 May 2024

·

Stayed 1 night

Does not look like the pictures. Smells terrible, floors are sticky and stained, no dishes are provided in the kitchen, and there is a rough looking crowd staying here. Also, their breakfast consists of prepackaged muffins and oatmeal.

6

HIDEKI

25 Apr 2023

·

Stayed 1 night

Breakfast is too simple. Just cupcake and coffee

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $55	2 $80	3 $80
4 $51	5 $51	6 $52	7 $52	8 $55	9 $82	10 $91
11 $55	12 $54	13 $55	14 $56	15 $47	16 $64	17 $65
18 $56	19 $55	20 $54	21 $55	22 $57	23 $81	24 $78
25 $56	26 $55	27 $98	28 $98	29 $98	30 $82	31 $83

Su	Mo	Tu	We	Th	Fr	Sa
1 $99	2 $100	3 $98	4 $98	5 $99	6 $63	7 $67
8 $99	9 $99	10 $99	11 $98	12 $99	13 $65	14 $67
15 $99	16 $99	17 $99	18 $100	19 $99	20 $68	21 $67
22 $100	23 $100	24 $100	25 $99	26 $98	27 $65	28 $65
29 $99	30 $99

Extended Stay America Suites - Kansas City - Shawnee Mission

Prices for Extended Stay America Suites - Kansas City - Shawnee Mission

Monthly average prices

About this property

Location

Room options

Deluxe Studio, 1 Queen Bed with Sofa Bed

Studio, 2 Double Beds

Studio, 1 Queen Bed

Guest reviews of Extended Stay America Suites - Kansas City - Shawnee Mission

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Kansas City - Shawnee Mission

Considering this hotel for your Mission trip?

Prices for upcoming dates