Hampton Inn Bardstown

We didn't realize the property was doing renovations. We had to walk outside to get to the office or breakfast room. One bad thing, was the pool was filthy and definately needed work.

Elevator squealing, parking lot in need of repair

The property was under extensive construction, that’s why the 4 for cleanliness and condition. We didn’t know about the construction when we booked, but we did find out before we stayed. It would’ve been awful if we didn’t know ahead of time and arrived to such a mess. All else was great. We would stay there again. I believe it’s going to be wonderful once the construction is finished.

The hotel was clean but pretty run down, the price was right however! They were also in the middle of a remodel ice machine was broken on second floor. Breakfast amazing

Took 2 hours to find our reservation and the pool was shut down till further notice.

The staff was the highlight of the experience. The front desk lady was so very kind , friendly, patient and accommodating without hesitation. Pool was clean and open late which allowed my daughter to enjoy after arriving around 9pm. 12pm checkout time was an awesome bonus and they even allowed us an extra 30 min upon requesting. Room was cozy and glad they had fridge/microwave .Very grateful for staff and experience as a whole.

Ice machine was extremely far from our room. Pool was closed for no apparent reason and there was no pre-notification or time for re-opening.

The doors had duck tape on the handle. Any key card would not work on one exit door. Pool had a broken ladder and padding was coming off all of the ladders handles.

The staff was very helpful. Amenities were sparse, no cups or glasses in the room, no ice bucket or bag in the room. Very pet friendly. Pool and fitness areas were very good.

It was a handy location. The carpet was very worn. Ice machine on 2nd floor was not working. Had to go all the way back down the hallway to get elevator down to 1st floor then down the long hallway to 1st floor ice machine and back up to 2nd floor room.

Worse Hampton Inn as far as cleanliness , old and dated. Bed very uncomfortable. Lots of dust in room. AC unit needs repair, on off on off on off….price was fair and breakfast was good. They also let me check in an hour early. But clearly this was un-Hilton like. I would give them another chance if I visit again.

Hotel was nice enough but immediately upon walking into our room, it smelled kind of like sweaty laundry & not the usual clean smell when you first walk into a hotel room. All the linens (bath towels, sheets, and pillowcases) just had a dirty laundry smell. The cabinet of the refrigerator was covered with dust, very visible all around the refrigerator. The bathroom sink had a red ring around the drain that easily wipes off, so it did not look like the sink had been wiped in a while. Had we been spending more time at the hotel, I probably would've asked for a different room.

I was so very disappointed in Spark. The information provided by Hotels.com was not accurate - one example being the lack of electric vehicle charging even though it was advertised that it was available. Another was the lack of amenities - no ice buckets or in-room coffee, and the hot breakfast was a joke. The few items offered were all cold, and the staff blamed this on Hilton. But the worst thing about the hotel was it's lack of cleanliness - trash on the floors and in the elevator . . . it was just plain nasty.

We have never stayed at a Hampton Inn but always thought they were newer, clean and had good service since they were a Hilton partner. Unfortunately, this property was 20 years past a very needed renovation. The carpet in the common areas was dirty and smelled as did the first floor rooms. We found a cockroach as we entered our room and took a picture for the manager to see. She was sympathetic and tried to make it right by upgrading us to a suite on the second floor which was in better condition than the first floor room. It took some convincing for my wife to stay there but we did for two nights as planned. The hot breakfast was good and the staff was friendly.

Everything was great. Breakfast was great. Bed and pillows were comfy and clean. Bathroom and shower were beautiful. My only complaint would be the shower cleanliness. There was hair and dirt handprints on the inside walls of the shower. It looked like they hadn't cleaned the shower. Other than that, everything was great.

The place was completely run down. My shower was covered in mold.

Had a reservation. Am a hotel award member. Waited in line to check in. After reaching the front of the line still took about 10 minutes to check in. The person in front of us asked about his room and the check in person didn’t “know about each room” so couldn’t answer if it the room was two rooms or just one… Got to the room. Carpet had not been vacuumed well - dead moth along wall, popcorn pieces along wall. Not hidden behind furniture but right along dresser. Towels had not been replenished. Bed was very sloppily made. Grout not clean in bathroom. Very disappointing for a Hampton.

Old dirty outdated. Stinky.

Rusty hand rail, paint peeling and badly repaired kn the tub, hairs in the bed

Shower wasn’t very clean. Property desperately needs updating.

Had a good stay. The AC flooded the carpet but otherwise a good stay. Staff was amazing.

Refrigerator and microwave had been taken out of the room. Not worth wait I paid for the room.

Very nice hotel. Staff was very helpful. Conveniently located. Rooms are not very sound-proof as we could here people talking in the room beside us and in the public restrooms in the hallway on the other side of our room. Breakfast was delicious. Overall our stay was great and we would stay here again.

We checked in, the room was nice, bath tub definitely needed to be thoroughly cleaned. The noise level was not good. Lots of loud speaking and doors slamming. We liked the area but would consider a different location.

Everything was pretty nice for us, it was clean and the staff was extremely friendly and helpful. The only thing I have to complain about is the pillows that were in our room were not comfortable for us, they were very fluffy and soft, we felt like they provided no support so we had trouble falling asleep. But the bed itself was very comfy.

No refrigerator or microwave in the room.

Clean room, easy check-in, convenient parking, good value. Would have liked to had a small refrigerator in the room.

Hampton has always been great, BUT the bed and pillows were worse than sleeping on the floor.

This hotel is in dire need of upgrades: tub floor actually discolored, even black in areas; lack necessary plug-ins for electronic devices.

Hotel was seriously outdated and even if it was clean, it just wouldn't appear to be so based on the outdated condition. Tub coating was worn and stained, room had a smell from what I assume was the previous tenant's enjoyment of recreational habits and I could see patchy repairs on the walls in the bathroom. Not what I would expect from a Hampton/Hilton. Pictures did justice in this case unfortunately. Pluses was the pool and breakfast, along with the friendly staff accommodating us arriving a little early. Also was a pretty good Mexican place right across the street. I'm picky, I'll admit it... I've definitely stayed worse places but not because of choice -- I go where the government sends me. However, I would not come back if there are other options available, but if I had to stay here, I could ride it out for a night. My kids however said they would not...

We are a family of 4. We had to use the same 2 towels from Thursday thru Sunday. Asked the front desk and Housekeeping atleast a dozen times for towels and was told No every time. Housekeeping never once came in room to empty garbages. Asked every day. Absolutely miserable stay!

This property is in a convenient location with plenty of parking. The area feels very safe. I’ve stayed here multiple times when visiting the area. The employees are friendly. The rooms are very clean, beds are very comfortable, as well as the linens. The pool area looks very well kept although we did not use it. The extra bonus is the breakfast. Over the course of the two mornings we were there we enjoyed cheese omelettes, biscuits and gravy, pancakes, fried potatoes, sausage links, crispy bacon. The offerings vary each morning. There are also waffle makers, oatmeal, fruit, yogurt, cereal, pastries. I definitely recommend this property for a very comfortable stay, and a very good breakfast.

Satisfied with the room, it was nicely setup, had everything we needed and clean. We had a first floor room, close to the entrance and it was surprisingly quiet. The best thing about the hotel was actually the staff. They were extremely nice and welcoming, answered our questions, made suggestions for places to dine and just made the experience great!

This is a very nice property and the people were amazing…the breakfast was awesome…they got our room ready early so we could get in early for our train ride… I would definitely recommend this place

We have stayed at this hotel several times before. This year had two major peoblems. First, for the second year in a row the pool was unavailable for the same reason. One of the main reasons we stay at this hotel is the indoor pool.It was a great disappointment it was closed AGAIN. The other problem was with management or should I say lack of management support. When we checked in we found our room did not have a fridge, the first time this has happened. I am an insulin dependent diabetic and it is more than an inconvenience not to have access to one When we went to the front desk we were told not every room had a fridge. The very helpful deck clerk said we cound change rooms as soon as he found out which available room had one. There was no manager on duty, and when he tried to call the manager on call, there was no answer and no return call from left messages.Finally the young man at the desk went down the hall looking in each room until he found an empty room with the fridge. Comendation to the desk clerk and thumbs down for management. We willl have to think about staying here next year.

Upon check-in (I reserved through a third party), I was told I needed to pay again. I showed him my confirmation from the third party, and he said it was unacceptable. After much back and forth, it was finally straightened out. Then he told me he needed my credit card for a $10 fee. I asked what for and he told me it was for the third party. Again, I said, No. Again, after going back and forth about it, I gave up and let him run my card. In the morning, I asked the lady at the desk, and she told me that it was a hold for incidentals. I would think he should have known that information. I also had trouble because I had 2 reservations. We decided to come a night earlier than initially planned. The young man told me that he checked me in for my entire stay, but he had not. I wondered what would have happened to my things while I was gone since I had not been checked in for the next 2 nights.

I wish I could remember the man’s name that checked us in. He was very attentive to everyone’s needs. I saw him checking people in, picking up the area to keep it clean, he was working in the breakfast area…he was everywhere—a true team player.

The check in manager was new and alone and while she did the best she could, the hotel did not set her up to succeed and could not get anyone checked in properly. The pool was closed also and that was not put forth ahead of check in. Rooms were outdated as well as smelled odd. We ended up leaving and going to another hotel nearby.

Was over charged the woman at the checkin desk didn’t know what she was doing. The next person said it would be taken off but I’m not sure it was

The staff was the highlight of the experience. The front desk lady was so very kind , friendly, patient and accommodating without hesitation. Pool was clean and open late which allowed my daughter to enjoy after arriving around 9pm. 12pm checkout time was an awesome bonus and they even allowed us an extra 30 min upon requesting. Room was cozy and glad they had fridge/microwave .Very grateful for staff and experience as a whole.

This hotel was close to the places we wanted to visit. The staff was very helpful with suggestions for dinner and things to do.

Clean hotel with an easy check in. Plenty of parking and located close to plenty of restaurants. We were just there for one night as we traveled. Only issue was you could hear everyone that went by the room.

Everything was good. Clean rooms and good location.

Perfect location for doing anything you need to do in Bardstown and be able to have an easy exit to the highway. The hotel is pleasant and the staff nice, professional and accommodating!

Kind of out of the way & the area outside smelled like bourbon. Inside was nice.

This property is in a convenient location with plenty of parking. The area feels very safe. I’ve stayed here multiple times when visiting the area. The employees are friendly. The rooms are very clean, beds are very comfortable, as well as the linens. The pool area looks very well kept although we did not use it. The extra bonus is the breakfast. Over the course of the two mornings we were there we enjoyed cheese omelettes, biscuits and gravy, pancakes, fried potatoes, sausage links, crispy bacon. The offerings vary each morning. There are also waffle makers, oatmeal, fruit, yogurt, cereal, pastries. I definitely recommend this property for a very comfortable stay, and a very good breakfast.

Very nice overnight stay. It's a few miles off the freeway but worth it. There are some bar and grills across the street but not my style, had to drive a few miles get to something like a cracker barrel. No too many food options in town. Clean rooms and spacious. No issues.

Easy check in - clean and quiet.

Nice and convenient place to stay. Close to everywhere we wanted to go while in Kentucky. Bed was a little hard for my preference but the room was nice. Breakfast was good as well, only negative remark was the sticky floors in the dining area.

Made our trip to Bardstown, convenient relaxing and very enjoyable!!

Stayed overnight with my kids and was looking forward to it based off reviews. However when we got there the hotel is under construction doing renovations. Wished that would have been disclosed prior to booking so I could have made a different choice. We were not able to walk thru lobby to get to our room instead had to walk around the building outside which is not preferable with 2 children and the sun going down. Also no breakfast was available as there was a sign that some amenities would be unavailable due to construction.

This property is in a convenient location with plenty of parking. The area feels very safe. I’ve stayed here multiple times when visiting the area. The employees are friendly. The rooms are very clean, beds are very comfortable, as well as the linens. The pool area looks very well kept although we did not use it. The extra bonus is the breakfast. Over the course of the two mornings we were there we enjoyed cheese omelettes, biscuits and gravy, pancakes, fried potatoes, sausage links, crispy bacon. The offerings vary each morning. There are also waffle makers, oatmeal, fruit, yogurt, cereal, pastries. I definitely recommend this property for a very comfortable stay, and a very good breakfast.

The property was under a significant amount of construction. About a quarter of the parking was gone in an already small parking area. Breakfast quality was poor; much lower than when we stayed in the same hotel 2 years ago.

I was so very disappointed in Spark. The information provided by Hotels.com was not accurate - one example being the lack of electric vehicle charging even though it was advertised that it was available. Another was the lack of amenities - no ice buckets or in-room coffee, and the hot breakfast was a joke. The few items offered were all cold, and the staff blamed this on Hilton. But the worst thing about the hotel was it's lack of cleanliness - trash on the floors and in the elevator . . . it was just plain nasty.

In the middle of remodeling. Workers were loud and talked loud. Kids out in parking lot were messing around and loud. High school boy checked us in. Another high school boy checked us out. They were polite though. Hot breakfast was ok, but workers were loud at 8am. Tables were dirty. Ran out of coffee by 9am and not replenished before we left.

Great hotel in Bardstown with a great breakfast bar !

Everything was great. Breakfast was great. Bed and pillows were comfy and clean. Bathroom and shower were beautiful. My only complaint would be the shower cleanliness. There was hair and dirt handprints on the inside walls of the shower. It looked like they hadn't cleaned the shower. Other than that, everything was great.

Staff was super nice and helpful. Excellent breakfast options

Nice clean room. The breakfast was well stocked even after a rather large tour group came through. Clean and a good variety of fresh food items to choose from. Super friendly and helpful staff.

This is a very nice property and the people were amazing…the breakfast was awesome…they got our room ready early so we could get in early for our train ride… I would definitely recommend this place